Change Management Plan

Size: px
Start display at page:

Download "Change Management Plan"

Transcription

1 AUSTRALIAN LIFESAVING ACADEMY Change Management Plan JULY 2007 Prepared by GlobalNet ICT Pty Ltd

2 Change Management Plan Distribution List The recipients of the Change Management plan are: Position CEO SLSA SLSA General Manager Operations Australian Lifesaving Academy Manager State/Territory CEO/GM National/State/Territory National National National State/Territory Queensland NSW Victoria South Australia Tasmania Western Australia Northern Territory Disclaimer This Change Management Report is based on the feedback provided to GlobalNet ICT Pty Ltd by employees and volunteers of Surf Life Saving Australia throughout the various states and the Northern Territory and on information and documentation provided to GlobalNet ICT Pty Ltd by Surf Life Saving Australia. Every effort has been made to ensure that information used in the report is consistent with the intent of the feedback and information provided to GlobalNet ICT in the consultations. GlobalNet ICT expressly disclaims any responsibility for any omission in the report for information that it was not made aware of. This report is not intended to provide legal or business structure advice and GlobalNet ICT expressly disclaims any responsibility for reliance on this document for the same.

3 Executive Summary Overview Change Management is a systematic approach to dealing with change, from both the organisation and individual perspectives. Successful adaptation to change is as crucial within an organisation such as Surf Life Saving Australia (SLSA). The move to a national academy changes the nature of work within parts of SLSA and requires both employees and volunteer members to gain new skills and to work on changes to the current structure and operating systems to include new processes and communication mechanisms that will require purposeful management. Business transformation, the type of change being attempted by the establishment of the Australian Lifesaving Academy (ALA), challenges all the elements of SLSA operations. In an organisation celebrating 100 years of volunteer service to the community there are many entrenched traditional ways of operating and a very established culture. The consultations with SLSA members, volunteers and employees have shown that, as much as this change does pose a threat to the establishment in the eyes of some, it is also seen by many others as a great opportunity for Surf Life Saving to better position the organisation in areas such as increasing volunteer retention, assisting the sustainability of some clubs and establishing the famous SLSA brand in the corporate training market. Key Issues GlobalNet ICT s interviews showed there is confusion within SLSA about the ALA and what its establishment means to the members, volunteer members and employees. For example, there are different understandings about how the ALA will operate, and in states that already have academies, how the national academy fits in with their own academy. There was also great concern for the ALA s long term sustainability as a developer of resources and many expressed concern about the impact the failure of the national academy might have on the States and SLSA in general.

4 On the beach, the concern was about the amount of work now expected of volunteers. These concerns must be resolved immediately to gain the commitment of the different stakeholder groups as they are the key to success. Key Challenges for SLSA Strong leadership and management direction throughout SLSA will be crucial to the ongoing success of the organisation. Those leading and managing the changes need to communicate a clear vision of what the national academy looks like and how it will operate into the future. At every level, the leaders need clear guidelines and communication protocols so they can make immediate decisions. Eight Strategies of the Change Management Plan: 1. Pause the ALA project implementations and consolidate priorities, roles and responsibilities and expectations. A strategy that provides an opportunity to confirm: All stakeholders have the same understanding and expectation of the ALA projects Direction proposed is still appropriate following those confirmations AQTF 2007 changes have been taken account of by National/State RTO s 2. Gain commitment to ALA organisation structure and governance arrangements within Surf Life Saving. A strategy that provides an opportunity: To align ALA activities and other key SLSA portfolios. For example: Development and Marketing. To unify internal and external interactions with sponsors, clients and businesses to support better business outcomes for all. To become an advocacy/peak body in surf-related training and education. For ALA at the National level to work with States/Territories on future funding submissions that would continue to build upon the current ALA direction.

5 Eight Strategies of the Change Management Plan continued; 3. Lead, communicate with and engage stakeholders at all levels to carry the ALA projects forward. Provide strong leadership and management to drive the change Strengthen stakeholder engagement and alignment through communication, collaboration and feedback strategies. Manage the flow of information and the storage and retrieval of information requirements of ALA stakeholders to reduce confusion or error. 4. Continue to develop the capability and capacity of ALA employees, volunteers and licensed providers. Facilitate ongoing readiness through team effectiveness by preparing a succession focused set of activities that assists ALA in the areas of: Recruitment and retention Training and development Resource availability and utilisation Commercial awareness Management of knowledge 5. Develop change request mechanisms. Develop and implement a process that has been negotiated and is agreed to by stakeholders that enables systematic change requests to be considered, planned and managed for the following: ALA systems and processes Business rules and protocols Resources and resource development requests and feedback

6 Eight Strategies of the Change Management Plan continued; 6. Develop monitoring and evaluation mechanisms. Develop a negotiated and agreed process to monitor and evaluate the ALA projects at club, branch/region, state/territory and national levels. This process must include: What has worked What has been learned for continuous improvement and A consolidation of knowledge to assist in avoiding future mistakes 7. Align individuals and teams throughout ALA and Surf Life Saving. Align individual and team performance for quality and integrity ALA outcomes and outputs. For example: The use of training and assessment resources Skills and knowledge of those delivering programs This alignment also needs to include equitable reward and recognition for education services within SLSA. 8. Manage performance across ALA. A strategy that provides an opportunity to manage and make decisions based upon: Quality assurance Continuous improvement RTO compliance AQTF performance measurement at the Education Manager level and below Reporting and monitoring, value realisation (Return on Investment (ROI)) and the use of Balanced Score Card or similar methodology to provide business focussed data and information to CEOs and others to assist in their decision making.

7 These strategies provide an opportunity for SLSA national and state management to clarify their change vision for the ALA and to then appropriately position the ALA within the organisational structure to meet that vision. A clear direction forward with actions required and time lines can then be communicated to all the stakeholders of this new academy. To enable the smooth and consistent adoption of the Change Management Plan and its subsequent implementation, GlobalNet recommends that change objectives should be provided for each of the different levels of SLSA and assistance be made available, if needed, for each level to develop strategies that facilitate the changes required within their own state, branches/regions and clubs. Implications of the Change Management Strategies The strategies outlined above have significant implications for the future operations of the ALA. In particular, over the next few months the ALA management group will; Review the current structure of the ALA to, 1. reassess the licensing/reporting/funding arrangements that currently exist between each of the state centres and the national ALA office, and 2. ensure the integration of ALA functions with other operational divisions within Surf Lifesaving. Implement new procedures to manage the processes of continuous improvement required to underpin ALA operations. For example; procedures relating to; Processing of Improvement Requests, Performance Audits and, Reporting Outcomes. Provide support to all states to enhance their capacity to 1. develop their staff and volunteers and, 2. engage members in consultations relating to the ALA and associated changes

Essential Standards for Registration

Essential Standards for Registration Essential Standards for Registration State and Territory Registering Bodies Australian Capital Territory New South Wales Northern Territory Queensland South Australia Tasmania Victoria Western Australia

More information

Mission. Our purpose. Who we are. Principles. To save lives, create great Australians and build better communities.

Mission. Our purpose. Who we are. Principles. To save lives, create great Australians and build better communities. Mission To save lives, create great Australians and build better communities. Our purpose Surf Life Saving NSW exists to save lives and we are committed to reducing drowning in the NSW community. Who we

More information

AQTF Audit Handbook. This publication remains current and applicable to the VET sector.

AQTF Audit Handbook. This publication remains current and applicable to the VET sector. AQTF Audit Handbook The following publication was endorsed by the former Standing Council for Tertiary Education Skills and Employment (SCOTESE). On 13 December 2013, COAG agreed that its council system

More information

Surf Life Saving NSW Strategic Plan. 2013 14 to 2016 17

Surf Life Saving NSW Strategic Plan. 2013 14 to 2016 17 Surf Life Saving NSW Strategic Plan 2013 14 to 2016 17 Mission To save lives, create great Australians and build better communities. Who we are Surf Life Saving NSW is the State s peak coastal water safety

More information

3rd Edition. SLSA Age Managers Course Online Guide

3rd Edition. SLSA Age Managers Course Online Guide 3rd Edition SLSA Age Managers Course Online Guide Table of Contents Introduction 3 AMC Online Instructions 4 Surf Life Saving Offices 5 Certification 6 Third Party Form 7 SLSA Code of Conduct 8 SLSA Age

More information

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS Attachment 1 Position Title: Programs & Client Relations Manager Responsible to: Chief Executive Officer Responsibility: Programs Management and Client

More information

Strategic Plan 2013-2016. Leading a strong, vibrant and growing sport

Strategic Plan 2013-2016. Leading a strong, vibrant and growing sport Strategic Plan 2013-2016 Leading a strong, vibrant and growing sport Message from the President and CEO Athletics Australia in consultation with its Member Associations and other key stakeholders has developed

More information

Strategy Review Report Executive Summary

Strategy Review Report Executive Summary Strategy Review Report Executive Summary NSW Sports Federation 17 October 2012 Bold ideas Engaging people Influential, enduring solutions Strategy Review Report Executive Summary 17 October 2012 This page

More information

National Training Funding Summary

National Training Funding Summary National Training Funding Summary T R A I N I N G I R E D E F I N I N G P E R F O R M A N CE Federal and State Government Training Funding Summary The following table outlines the Government incentives,

More information

capability statement Private Wealth

capability statement Private Wealth capability statement Private Wealth 2 Private Wealth CONTENTS Introducing BDO Private Wealth... 3 About BDO Private Wealth... 3 Our Investment Philosophy... 3 Our Beliefs... 3 Our Services... 4 Personal

More information

3rd Edition. SLSA Age Managers Course Participant Workbook

3rd Edition. SLSA Age Managers Course Participant Workbook 3rd Edition SLSA Age Managers Course Participant Workbook Age Managers Participant Workbook Participant Details Name: Club: SLSC Contact telephone: Contact email: If I have any questions or problems with

More information

Construction induction training - changes to regulations

Construction induction training - changes to regulations Construction induction training - changes to regulations General information for industry The Occupational Safety and Health Regulations (1996) have changed to reflect the national approach to construction

More information

LIFE SAVING VICTORIA POSITION DESCRIPTION

LIFE SAVING VICTORIA POSITION DESCRIPTION Position Summary Position Title: Position Category: Area Of Operation: Reporting To: Governing Councils: Direct Reports Sports Manager Full-Time Permanent Aquatic Sports General Manager Lifesaving Club

More information

3rd Edition. SLSA Age Managers Course Online Guide

3rd Edition. SLSA Age Managers Course Online Guide 3rd Edition SLSA Age Managers Course Online Guide Table of Contents Introduction 3 AMC Online Instructions 4 Surf Life Saving Offices 5 Certification 6 Third Party Form 7 SLSA Code of Conduct 8 SLSA Age

More information

Understanding and Improving Customer Focus

Understanding and Improving Customer Focus Understanding and Improving Customer Focus How customer focus can help sustain and grow your organisation Module 1: Introduction to Customer Focus Last updated: December 2013 For more information and details

More information

Human Resource Change Management Plan

Human Resource Change Management Plan Structural Reform in Western Australian Local Governments Human Resource Change Management Plan A resource for the progression of your workforce through the structural reform process Contents Human Resource

More information

Strategic Plan 2011 2012 to 2014 2015. Working Together for Australian Sport

Strategic Plan 2011 2012 to 2014 2015. Working Together for Australian Sport Strategic Plan 2011 2012 to 2014 2015 Working Together for Australian Sport Strategic Plan 2011 2012 to 2014 2015 Working Together for Australian Sport Australian Sports Commission 2011 Ownership of intellectual

More information

COURSE INFORMATION BSB61015 Advanced Diploma of Leadership and Management

COURSE INFORMATION BSB61015 Advanced Diploma of Leadership and Management COURSE INFORMATION BSB61015 Advanced Diploma of Leadership and Management What is the Australian Qualifications Framework? The Australian Qualifications Framework (AQF) establishes the quality of Australian

More information

The Changing Role of Teacher Assistants Where being a Mum is not enough. Dr Rosemary Butt September 2014

The Changing Role of Teacher Assistants Where being a Mum is not enough. Dr Rosemary Butt September 2014 The Changing Role of Teacher Assistants Where being a Mum is not enough Dr Rosemary Butt September 2014 Rationale for study Ever increasing numbers of TAs being employed In Australia in 2000 47,900 In

More information

NATIONAL AGREEMENT FOR SKILLS AND WORKFORCE DEVELOPMENT

NATIONAL AGREEMENT FOR SKILLS AND WORKFORCE DEVELOPMENT NATIONAL AGREEMENT FOR SKILLS AND WORKFORCE DEVELOPMENT Council of Australian Governments An agreement between the Commonwealth of Australia and the States and Territories, being: The State of New South

More information

Planning for Organisation wide change and managing it ABC* Foods Pvt Ltd. Organisation Context of ABC Foods:

Planning for Organisation wide change and managing it ABC* Foods Pvt Ltd. Organisation Context of ABC Foods: Planning for Organisation wide change and managing it ABC* Foods Pvt Ltd. Organisation Context of ABC Foods: ABC Foods is one of the leading names in the food industry, and have been around since early

More information

C o r p o r at e p l a n. adding value to public sector performance and accountability

C o r p o r at e p l a n. adding value to public sector performance and accountability Departm 2007 10 C o r p o r at e p l a n adding value to public sector performance and accountability Commonwealth of Australia 2007 ISBN 0 642 80955 0 This work is copyright. Apart from any use permitted

More information

Course Information. Graduate Certificate in Lean Six Sigma. InteGlobal Graduate School of Business Productivity

Course Information. Graduate Certificate in Lean Six Sigma. InteGlobal Graduate School of Business Productivity InteGlobal Graduate School of Business Productivity Course Information Graduate Certificate in Lean Six Sigma 91558NSW GCLSS GradCertLSS BSB51413 DPM Diploma of Project Management Copyright Candidate Information

More information

Australian ehealth Market

Australian ehealth Market Synopsis Australian ehealth Market Synopsis Australian ehealth Market Australian ehealth Market: Synopsis CHIK Services (CHIK) presented the results of its independent research into the Australian Health

More information

Broadform Liability 38 P100032 PLB

Broadform Liability 38 P100032 PLB Policy Schedule www.penunderwriting.com.au Class of Insurance: Policy Number: The Insured: Address of the Insured: Broadform Liability 38 P100032 PLB Athletics Australia Australian Masters Athletics, irun,

More information

Evidence-based strategic planning for CLCs

Evidence-based strategic planning for CLCs Evidence-based strategic planning for CLCs Evidencebased strategic planning guides targeted service delivery Develop compelling arguments for your work in the community: Use legal needs assessment in evidence-based

More information

Surf Life Saving Australia - Circular

Surf Life Saving Australia - Circular - Circular Title: Document ID: 33/15-16 Audience: From: Nominations for SLSA Position: ICT Governance Group SLS Member Presidents & Secretaries State / Territory Centres, Branches & Clubs SLSA Directors,

More information

Collaboration across borders: Health LEADS (in) Australia. Andi Sebastian, Health Workforce Australia 4 June 2014

Collaboration across borders: Health LEADS (in) Australia. Andi Sebastian, Health Workforce Australia 4 June 2014 Collaboration across borders: Health LEADS (in) Australia Andi Sebastian, Health Workforce Australia 4 June 2014 Health LEADS Australia scaffolding for transformative health leadership Why national? A

More information

Feedback on the Inquiry into Serious Injury. Presented to the Road Safety Committee of the Parliament of Victoria. 08 May 2013

Feedback on the Inquiry into Serious Injury. Presented to the Road Safety Committee of the Parliament of Victoria. 08 May 2013 Feedback on the Inquiry into Serious Injury Presented to the Road Safety Committee of the Parliament of Victoria 08 May 2013 About the APA The Australian Physiotherapy Association (APA) is the peak body

More information

Standards, quality processes and accountability

Standards, quality processes and accountability Standards, quality processes and accountability Delivering and coordinating planning and infrastructure for the community are achieved through a strong management structure that is supported by management

More information

ADRI. Statement on the Application of Digital Rights Management Technology to Public Records. ADRI-2008-001-v1.0

ADRI. Statement on the Application of Digital Rights Management Technology to Public Records. ADRI-2008-001-v1.0 ADRI Statement on the Application of Digital Rights Management Technology to Public Records ADRI-2008-001-v1.0 Version 1.0 6 August 2008 Statement on the Application of Digital Rights Management Technology

More information

Advocacy Training & Development Programme Blueprint

Advocacy Training & Development Programme Blueprint Advocacy Training & Development Programme Blueprint Executive Summary Following a number of reviews undertaken to date, including recent work by Brig. Rolfe AO (Ret d.), a Working Party was formed from

More information

TAUHEEDUL EDUCATION TRUST

TAUHEEDUL EDUCATION TRUST TAUHEEDUL EDUCATION TRUST JOB DESCRIPTION Job Title: Base: Head of Human Resources Tauheedul Education Trust Central Office Reports to: Chief Executive Grade: TSM4 Sc 54-59 Staff Responsibility for: As

More information

Trade Training Centres in Schools Programme

Trade Training Centres in Schools Programme Trade Training Centres in Schools Programme Discussion Paper for Stakeholder Consultations February 2007 1 Contents Introduction...3 Overview...3 Programme objectives...4 Priorities...4 A partnership approach...5

More information

2013 E-LEARNING BENCHMARKING SURVEY FLAG FLEXIBLE LEARNING ADVISORY GROUP

2013 E-LEARNING BENCHMARKING SURVEY FLAG FLEXIBLE LEARNING ADVISORY GROUP 2013 E-LEARNING BENCHMARKING SURVEY FLAG FLEXIBLE LEARNING ADVISORY GROUP 2013 Commonwealth of Australia With the exception of the NATESE and FLAG Logos, any material protected by a trademark and where

More information

Foreword. Closing the Gap in Indigenous Health Outcomes. Indigenous Early Childhood Development. Indigenous Economic Participation.

Foreword. Closing the Gap in Indigenous Health Outcomes. Indigenous Early Childhood Development. Indigenous Economic Participation. National Aboriginal and Torres Strait Islander Health Workforce Strategic Framework 2011 2015 Prepared for The Australian Health Ministers Advisory Council by the Aboriginal and Torres Strait Islander

More information

Introduction. Purpose

Introduction. Purpose Introduction The Learning and Teaching Strategy outlines Victoria University s commitment to high standards of learning and teaching. It outlines ways in which these standards are identified, maintained

More information

RUBRICS FOR ASSESSING MASTER S LEVEL SCHOOL ADMINISTRATION PORTFOLIO EVIDENCE CLUSTERS APPALACHIAN STATE UNIVERSITY. Student Name.

RUBRICS FOR ASSESSING MASTER S LEVEL SCHOOL ADMINISTRATION PORTFOLIO EVIDENCE CLUSTERS APPALACHIAN STATE UNIVERSITY. Student Name. RUBRICS FOR ASSESSING MASTER S LEVEL SCHOOL ADMINISTRATION PORTFOLIO EVIDENCE CLUSTERS APPALACHIAN STATE UNIVERSITY Student Name Cohort Date This student matriculated through the following program MSA

More information

PEOPLE AND ORGANISATION DEVELOPMENT STRATEGIC FRAMEWORK FOR LOCAL GOVERNMENT IN NORTHERN IRELAND

PEOPLE AND ORGANISATION DEVELOPMENT STRATEGIC FRAMEWORK FOR LOCAL GOVERNMENT IN NORTHERN IRELAND PEOPLE AND ORGANISATION DEVELOPMENT STRATEGIC FRAMEWORK FOR LOCAL GOVERNMENT IN NORTHERN IRELAND DRAFT JULY 2011 PEOPLE AND ORGANISATION DEVELOPMENT STRATEGIC FRAMEWORK FOR LOCAL GOVERNMENT IN NORTHERN

More information

NATIONAL PARTNERSHIP AGREEMENT ON E-HEALTH

NATIONAL PARTNERSHIP AGREEMENT ON E-HEALTH NATIONAL PARTNERSHIP AGREEMENT ON E-HEALTH Council of Australian Governments An agreement between the Commonwealth of Australia and the States and Territories, being: The State of New South Wales The State

More information

ICT Jobs Market Analysis

ICT Jobs Market Analysis ICT Jobs Market Analysis ITCRA Insight: September 2014 The Source ITCRA is the professional body for the ICT contracting and recruitment sector in Australia and New Zealand. ITCRA Members supply and/or

More information

BDO S CLOUD ACCOUNTING SOLUTIONS Another helping hand to grow your business START

BDO S CLOUD ACCOUNTING SOLUTIONS Another helping hand to grow your business START BDO S CLOUD ACCOUNTING SOLUTIONS Another helping hand to grow your business START WHY MOVE TO THE CLOUD? MANAGE CASH FLOW Cloud accounting lets you focus on the big picture and have more time to plan future

More information

People Strategy 2013/17

People Strategy 2013/17 D a t a L a b e l : P U B L I C West Lothian Council People Strategy 2013/17 Contents 1 Overview 2 2 Council Priorities 8 3 Strategy Outcomes 10 1 Engaging and motivating our employees 13 2 Recognised

More information

Supporting Australia s Live Music Industry: Suggested principles for best practice

Supporting Australia s Live Music Industry: Suggested principles for best practice Supporting Australia s Live Music Industry: Suggested principles for best practice 2010 2010 Commonwealth of Australia, in conjunction with the governments of the Australian Capital Territory, New South

More information

Records Authority. Department of Health Private Health Insurance

Records Authority. Department of Health Private Health Insurance Records Authority 2012/00651438 Department of Health Private Health Insurance 2013 This is an accurate reproduction of the authorised records authority content, created for accessibility purposes CONTENTS

More information

CAPABILITY MATURITY MODEL & ASSESSMENT

CAPABILITY MATURITY MODEL & ASSESSMENT ENTERPRISE DATA GOVERNANCE CAPABILITY MATURITY MODEL & ASSESSMENT www.datalynx.com.au Data Governance Data governance is a key mechanism for establishing control of corporate data assets and enhancing

More information

Primary Health Networks Life After Medicare Locals

Primary Health Networks Life After Medicare Locals Health Industry Group Primary Health Networks Life After Medicare Locals BULLETIN 2 25 MARCH 2015 HEALTH INDUSTRY GROUP BULLETIN a Federal health policy is changing with 30 Primary Health Networks (PHNs)

More information

Talent Management and OD Specialist

Talent Management and OD Specialist Position Employee category level Department Reporting to Line reports Purpose of the role Key Responsibilities Talent Management and OD Specialist Professionally qualified HR professional and experienced

More information

Disability Action Plan 2014-2019. The University of Adelaide. Disability Action Plan

Disability Action Plan 2014-2019. The University of Adelaide. Disability Action Plan Disability Action Plan 2014-2019 The University of Adelaide Disability Action Plan 2014-2019 1 Disability Action Plan 2014-2019 Dear Colleague The Disability Action Plan 2014-2019 reflects goals and intentions

More information

Confident in our Future, Risk Management Policy Statement and Strategy

Confident in our Future, Risk Management Policy Statement and Strategy Confident in our Future, Risk Management Policy Statement and Strategy Risk Management Policy Statement Introduction Risk management aims to maximise opportunities and minimise exposure to ensure the residents

More information

Training and Assessment Strategy (TAS)

Training and Assessment Strategy (TAS) Training and Assessment Strategy (TAS) RTO Name: Baker Ebert Pty Ltd RTO Code: 40958 Qualification: Learner Group: Use hygienic practices for food safety Public Date Implemented: 1 January 2016 The Training

More information

Medical Insurance Star Ratings

Medical Insurance Star Ratings METHODOLOGY AWARDS TO PRODUCTS The Health insurance star ratings combines 3 separate health insurance product types (Hospital cover, Extras cover and Packaged Hospital and Extras cover). The rating process

More information

ASX:ICT. investor presentation, april 2015

ASX:ICT. investor presentation, april 2015 ASX:ICT investor presentation, april 2015 1 disclaimer This Presentation has been prepared by icollege Limited ( Company ). The material contained in this Presentation has been prepared for information

More information

Council of Ambulance Authorities

Council of Ambulance Authorities Council of Ambulance Authorities Patient Satisfaction Survey 2013 Prepared for: Mojca Bizjak-Mikic Manager, Data & Research The Council of Ambulance Authorities Prepared by: Natasha Kapulski Research Associate

More information

THE VOCATIONAL GRADUATE CERTIFICATE IN LOCAL GOVERNMENT MANAGEMENT

THE VOCATIONAL GRADUATE CERTIFICATE IN LOCAL GOVERNMENT MANAGEMENT THE VOCATIONAL GRADUATE CERTIFICATE IN LOCAL GOVERNMENT MANAGEMENT IT S THE CAREER ACCELERATOR FOR COUNCIL MANAGERS SUBJECT CHOICES Govern councils Manage the human resources process in local government

More information

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS Attachment 1 Position Title: Administration Assistant Responsible to: Office Manager Responsibility: Office Administration Current Incumbent: (Vacant)

More information

Demand management of electric vehicle charging using Victoria s Smart Grid

Demand management of electric vehicle charging using Victoria s Smart Grid Demand management of electric vehicle charging using Victoria s Smart Grid Demand management of electric vehicle charging using Victoria s Smart Grid Project report May 2013 2013. All Rights Reserved.

More information

BSB51107 DIPLOMA OF MANAGEMENT

BSB51107 DIPLOMA OF MANAGEMENT BSB51107 DIPLOMA OF MANAGEMENT SELF ASSESSMENT QUESTIONS AND CHECKLIST From the BSB07 Business Services Training Package Contact CCWT: Level 4, 699 George Street (Near Ultimo Road) Sydney NSW 2000 Phone:

More information

Life Saving Sport Development Plans

Life Saving Sport Development Plans Life Saving Sport Development Plans Surf Life Saving Australia Rick Wright (Paper 315) What works best for SLSA 1 What works best for SLSA A skilled Sport Development Department SLSA works closely with

More information

AUSTRALIAN UNIVERSITIES QUALITY AGENCY. Report of an Audit of the Three Colleges of Think: Colleges Pty Ltd (Higher Education)

AUSTRALIAN UNIVERSITIES QUALITY AGENCY. Report of an Audit of the Three Colleges of Think: Colleges Pty Ltd (Higher Education) AUSTRALIAN UNIVERSITIES QUALITY AGENCY Report of an Audit of the Three Colleges of Think: Colleges Pty Ltd (Higher Education) October 2009 AUQA Audit Report Number 84 ISBN 978 1 921561 19 1 Australian

More information

Continuing registration as a national VET regulator (NVR) registered training organisation (RTO)

Continuing registration as a national VET regulator (NVR) registered training organisation (RTO) ORGANISATION DETAILS Organisation s legal name Complex Institute of Education Pty Ltd Trading name/s Complex Training Academy RTO number 21009 CRICOS number Status allowed to lapse in 2013 AUDIT TEAM Lead

More information

Essential Conditions and Standards for Initial Registration

Essential Conditions and Standards for Initial Registration Essential Conditions and Standards for Initial Registration Registering Bodies Australian Skills Quality Authority Tel: 1300 701 801 www.asqa.gov.au Victoria Victorian Registration and Qualifications Authority

More information

Core Skills: - Financial reporting/compliance - Change Management. - Cost Model development - Management Reports Development

Core Skills: - Financial reporting/compliance - Change Management. - Cost Model development - Management Reports Development Resume John Doe 27 Torrens Street, Braddon ACT 2612 Mobile: 0412 000 000 Email: john.doe@gmail.com Citizenship Australian/British (Dual) Career Objective: To work in an executive role that combines my

More information

BSB50615 Diploma of Human Resources Management. Release Number 2. Online Flexible Delivery

BSB50615 Diploma of Human Resources Management. Release Number 2. Online Flexible Delivery BSB50615 Diploma of Human Resources Management Release Number 2 Online Flexible Delivery Course Guide Course BSB50615 Diploma of Human Resources Management Release Number & Currency 2 Current. Course Description

More information

SENIOR EXECUTIVE SERVICE NSW DEPARTMENT OF EDUCATION AND TRAINING POSITION DESCRIPTION. Deputy Director-General TAFE and Community Education

SENIOR EXECUTIVE SERVICE NSW DEPARTMENT OF EDUCATION AND TRAINING POSITION DESCRIPTION. Deputy Director-General TAFE and Community Education SENIOR EXECUTIVE SERVICE NSW DEPARTMENT OF EDUCATION AND TRAINING POSITION DESCRIPTION POSITION DETAILS POSITION TITLE: REPORTS TO: LOCATION: Director, TAFE NSW - South Western Sydney Institute Deputy

More information

Business Analyst Position Description

Business Analyst Position Description Business Analyst Position Description About the employer Who is the National Heavy Vehicle Regulator? From January 2013, the new National Heavy Vehicle Regulator (NHVR) commenced operations as an independent

More information

Count on us to find the right fit Recruitment and resourcing solutions

Count on us to find the right fit Recruitment and resourcing solutions Count on us to find the right fit Recruitment and resourcing solutions Our values Our national processes and systems are underpinned by our values, which we actively translate into the way we work with

More information

2 March 2015. Mutual Recognition Schemes Study Productivity Commission Locked Bag 2 Collins Street East MELBOURNE VIC 8003

2 March 2015. Mutual Recognition Schemes Study Productivity Commission Locked Bag 2 Collins Street East MELBOURNE VIC 8003 2 March 2015 Mutual Recognition Schemes Study Productivity Commission Locked Bag 2 Collins Street East MELBOURNE VIC 8003 Sent via email to: mutual.recognition@pc.gov.au Dear Commissioner, Master Electricians

More information

Case study PCYC Leaders Connect, NSW 2009. Central Coast Community College. Background. flexiblelearning.net.au

Case study PCYC Leaders Connect, NSW 2009. Central Coast Community College. Background. flexiblelearning.net.au Case study PCYC Leaders Connect, NSW 2009 Central Coast Community College Background Central Coast Community College, was established in 1982, and is a VETAB registered and nationally recognised provider

More information

Continuing registration as a national VET regulator (NVR) registered training organisation (RTO)

Continuing registration as a national VET regulator (NVR) registered training organisation (RTO) ORGANISATION DETAILS Organisation s legal name Australasian Lawrence Aged Care College Pty Ltd Trading name/s As Above RTO number 21872 CRICOS number 02933E AUDIT TEAM Lead auditor Auditors Technical adviser/s

More information

NATIONAL STRATEGIC INDUSTRY AUDIT. TAA40104 Certificate IV in Training and Assessment

NATIONAL STRATEGIC INDUSTRY AUDIT. TAA40104 Certificate IV in Training and Assessment 2010 NATIONAL STRATEGIC INDUSTRY AUDIT TAA40104 Certificate IV in Training and Assessment WESTERN AUSTRALIA FINAL REPORT June 2010 CONTENTS 1. Executive Summary 2 2. Background 5 3. Methodology 5 4. Findings

More information

Administrator National Health Funding Pool Annual Report 2012-13

Administrator National Health Funding Pool Annual Report 2012-13 Administrator National Health Funding Pool Annual Report 2012-13 Design Voodoo Creative Printing Paragon Printers Australasia Paper-based publications Commonwealth of Australia 2013 This work is copyright.

More information

Australian Government Department of Education and Training More Support for Students with Disabilities 2012-2014

Australian Government Department of Education and Training More Support for Students with Disabilities 2012-2014 Australian Government Department of Education and Training More Support for Students with Disabilities 2012-2014 Evaluation Case Study OnlineTraining Limited professional learning modules MSSD Output 5:

More information

Cost of investment management factors

Cost of investment management factors Cost of investment management factors Corey Plover Cumpston Sarjeant CONSULTING ACTUARIES 1. Background 1.1 The tables contained in this publication may be used to approximate the uplift required to meet

More information

PERFORMANCE & DEVELOPMENT PLANNING (PDP) RETURN ON INVESTMENT (ROI) ASSESSMENT

PERFORMANCE & DEVELOPMENT PLANNING (PDP) RETURN ON INVESTMENT (ROI) ASSESSMENT iedex online Pty Ltd ABN 65 081 927 513 PERFORMANCE & DEVELOPMENT PLANNING (PDP) RETURN ON INVESTMENT (ROI) ASSESSMENT iedex Pty Ltd 2/17 Raglan Street South Melbourne VIC 3205 www.iedex.com.au Phone :

More information

Audit report VET Quality Framework Continuing registration as a national VET regulator (NVR) registered training organisation

Audit report VET Quality Framework Continuing registration as a national VET regulator (NVR) registered training organisation Audit report VET Quality Framework Continuing registration as a national VET regulator (NVR) registered training organisation ORGANISATION DETAILS Organisation s legal name Trading name/s RAM Training

More information

NQC RESPONSE TO THE PRODUCTIVITY COMMISSION DRAFT RESEARCH REPORT ON THE VOCATIONAL EDUCATION AND TRAINING WORKFORCE

NQC RESPONSE TO THE PRODUCTIVITY COMMISSION DRAFT RESEARCH REPORT ON THE VOCATIONAL EDUCATION AND TRAINING WORKFORCE INTRODUCTION The National Quality Council (NQC) is pleased to provide feedback to the Productivity Commission on the Draft Research Report Vocational Education and Training Workforce (November 2010). Council

More information

Teacher Performance and Development in Australia

Teacher Performance and Development in Australia AITSL is funded by the Australian Government Teacher Performance and Development in Australia A mapping and analysis of current practice March 2012 Graham Marshall, Peter Cole and Vic Zbar Contents Background...

More information

DEVELOPMENT COACH RPL Kit. May 2015

DEVELOPMENT COACH RPL Kit. May 2015 DEVELOPMENT COACH RPL Kit May 2015 Contents Introduction 3 Steps in the RPL process... 3 Course outcomes... 3 Proof of relevant skills and knowledge... 3 RPL Assessment Portfolio 6 Competency Record...

More information

Submission to the Tasmanian Government. Rethink Mental Health Project Discussion Paper

Submission to the Tasmanian Government. Rethink Mental Health Project Discussion Paper Submission to the Tasmanian Government Rethink Mental Health Project Discussion Paper February 2015 Alcohol, Tobacco and other Drugs Council of Tas Inc. (ATDC) www.atdc.org.au ABN: 91 912 070 942 Phone:

More information

Call for Applications Chief Paramedic

Call for Applications Chief Paramedic Call for Applications Chief Paramedic Applications are now invited from people with appropriate experience for the position of Chief Paramedic with St John Ambulance Australia. The Position The Chief Paramedic

More information

Management Update: The Eight Building Blocks of CRM

Management Update: The Eight Building Blocks of CRM IGG-06252003-01 S. Nelson Article 25 June 2003 Management Update: The Eight Building Blocks of CRM Customer relationship management (CRM) represents the key business strategy that will determine successful

More information

Ambulance Tasmania Business Plan 2013-2016

Ambulance Tasmania Business Plan 2013-2016 Ambulance Tasmania Business Plan 2013-2016 Considering our patients first. Department of Health and Human Services Message from the CEO Since the development of Ambulance Tasmania s (AT) inaugural Business

More information

NATIONAL PARTNERSHIP AGREEMENT ON TRANSITIONING RESPONSIBILITIES FOR AGED CARE AND DISABILITY SERVICES

NATIONAL PARTNERSHIP AGREEMENT ON TRANSITIONING RESPONSIBILITIES FOR AGED CARE AND DISABILITY SERVICES National Partnership Agreement on Transitioning Responsibilities for Aged Care and Disability Services NATIONAL PARTNERSHIP AGREEMENT ON TRANSITIONING RESPONSIBILITIES FOR AGED CARE AND DISABILITY SERVICES

More information

BSB51107 DIPLOMA OF MANAGEMENT

BSB51107 DIPLOMA OF MANAGEMENT BSB51107 DIPLOMA OF MANAGEMENT SELF ASSESSMENT QUESTIONS AND CHECKLIST FOR GET RECOGNISED WORKSHOP From the BSB07 Business Services Training Package Contact CCWT: Level 4, 699 George Street (Near Ultimo

More information

Private Health Insurance (Benefit Requirements) Rules 2011

Private Health Insurance (Benefit Requirements) Rules 2011 Private Health Insurance (Benefit Requirements) Rules 2011 As amended Made under item 3A of the table in section 333-20 of the Private Health Insurance Act 2007. This compilation was prepared on 21 June

More information

How To Get A Project Manager Diploma

How To Get A Project Manager Diploma Self Assessment Checklist & Questions Diploma in Management RPL Portfolio BSB51107 Diploma of Management RPL Portfolio Self-Assessment Checklist and Questions Self Assessment Checklist & Questions Diploma

More information

HOW VET ENHANCES HUMAN CAPITAL: 31 EXAMPLES

HOW VET ENHANCES HUMAN CAPITAL: 31 EXAMPLES HOW VET ENHANCES HUMAN CAPITAL: 31 EXAMPLES How projects funded and supported by Reframing the Future in 2006 addressed priorities for the vocational education and training (VET) sector set by the Council

More information

DEPARTMENT OF TRAINING AND WORKFORCE DEVELOPMENT

DEPARTMENT OF TRAINING AND WORKFORCE DEVELOPMENT DEPARTMENT OF TRAINING AND WORKFORCE DEVELOPMENT STRATEGIC PLAN 2014-2018 STRATEGIC PLAN 2014-2018 OUR VISION All Western Australians can be part of a skilled workforce to meet the economic and community

More information

Donor and Bequest Manager

Donor and Bequest Manager Family Life Donor and Bequest Manager Position Description May 2015 Vision Capable communities, strong families, thriving children. Mission Through effective services, support and connections, enable children,

More information

Continuing registration as a national VET regulator (NVR) registered training organisation (RTO)

Continuing registration as a national VET regulator (NVR) registered training organisation (RTO) ORGANISATION DETAILS Organisation s legal name Education Training & Employment Australia Pty Ltd Trading name/s Education Training & Employment Australia Pty Ltd RTO number 5089 CRICOS number 02925E AUDIT

More information

Vocational Education and Training Reform Submission

Vocational Education and Training Reform Submission Vocational Education and Training Reform Submission Prepared by: Suresh Manickam Date: 23 rd July 2014 Page 1 NECA response to VET reform draft RTO standards As a lead player in the electrical training

More information

leverage on the potential of social, local and mobile platforms

leverage on the potential of social, local and mobile platforms About Digital Transformation Solutions from Concept to Market Since its inception in early 2004, solomoit (formerly known as ICT Internet Presence), has cemented its place as one of the leading providers

More information

TRAINING & ASSESSMENT POLICY

TRAINING & ASSESSMENT POLICY The purpose of the Training and Assessment Policy is to; Inform the Fluid Maintenance Australia (FMA) Skills College Training and Assessment Procedure guide the Training Management Team Ensure consistent,

More information

ICP Printing and Graphic Arts Training Package Implementation Guide

ICP Printing and Graphic Arts Training Package Implementation Guide ICP Printing and Graphic Arts Training Package Implementation Guide Companion Volume Disclaimer This work has been produced with the assistance of funding provided by the Commonwealth Government through

More information

DORSET & WILTSHIRE FIRE AND RESCUE AUTHORITY Performance, Risk and Business Continuity Management Policy

DORSET & WILTSHIRE FIRE AND RESCUE AUTHORITY Performance, Risk and Business Continuity Management Policy Not Protectively Marked Item 6 Appendix B DORSET & WILTSHIRE FIRE AND RESCUE AUTHORITY Management Policy The Dorset & Wiltshire Fire and Rescue Authority () is the combined fire and rescue authority for

More information

SWAS - 5 Standard Communication Elements

SWAS - 5 Standard Communication Elements SOUTH WEST ACADEMY OF SPORT COMMUNICATIONS POLICY Ownee: SWAS Version: 1 Approved By: Effective From: Last Reviewed: TABLE OF CONTENTS 1. Purpose 1 2. Background 1 3. Policy 1 4. Standards 4.1 Internal

More information

Quick Guide: Meeting ISO 55001 Requirements for Asset Management

Quick Guide: Meeting ISO 55001 Requirements for Asset Management Supplement to the IIMM 2011 Quick Guide: Meeting ISO 55001 Requirements for Asset Management Using the International Infrastructure Management Manual (IIMM) ISO 55001: What is required IIMM: How to get

More information

The policy sets the standard for assessment under the AQTF guidelines

The policy sets the standard for assessment under the AQTF guidelines Assessment Policy Purpose The policy sets the standard for assessment under the AQTF guidelines Scope All operational levels of Life Saving Victoria Policy Assessment Model Assessment may be defined as:

More information

GUIDANCE MATERIAL GUIDANCE ON THE USE OF POSITIVE PERFORMANCE INDICATORS TO IMPROVE WORKPLACE HEALTH AND SAFETY

GUIDANCE MATERIAL GUIDANCE ON THE USE OF POSITIVE PERFORMANCE INDICATORS TO IMPROVE WORKPLACE HEALTH AND SAFETY GUIDANCE MATERIAL GUIDANCE ON THE USE OF POSITIVE PERFORMANCE INDICATORS TO IMPROVE WORKPLACE HEALTH AND SAFETY Office of the Australian Safety and Compensation Council NOVEMBER 2005 IMPORTANT NOTICE The

More information