CA Performance Management r2.x Implementation Proven Professional Exam

Transcription

1 CA Performance Management r2.x Implementation Proven Professional Exam (CAT-440) Study Guide Version 1.4

2 - PROPRIETARY AND CONFIDENTIAL INFORMATION 2015 CA. All rights reserved. CA confidential & proprietary information. For CA, CA Partner and CA Customer use only. No unauthorized use, copying or distribution. All names of individuals or of companies referenced herein are fictitious names used for instructional purposes only. Any similarity to any real persons or businesses is purely coincidental. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. These Materials are for your informational purposes only, and do not form any type of warranty. The use of any software or product referenced in the Materials is governed by the end user s applicable license agreement. CA is the manufacturer of these Materials. Provided with Restricted Rights.

3 Table of Contents Table of Contents... i 1 Exam Information Areas for Study Sample Certification Exam Questions... 6 i

4 This page intentionally left blank. ii

5 1 Exam Information The CA Technologies Certification Program is designed to measure your skills, knowledge, and expertise in managing, administering, installing, configuring and implementing select CA Technologies products for complete and optimized IT solutions. With CA certifications, management teams will have peace of mind that knowledgeable professionals are handling their CA Technologies applications. Proctored by a third party vendor, KryterionOnline, CA Technologies certifications objectively validate the competencies of a project team whether that team is your in-house staff, CA Technologies Professional Services, or a CA Technologies partner. The aim of this document is to help you prepare for the CA Performance Management r2.x Implementation Proven Professional Exam. Make sure that you familiarize yourself with the content areas tested. Your best path to success is to attend the exam prep course(s). You may also find it helpful to review the product documentation at and to participate in CA Global User Community forums at The experience gained from taking courses and using the product will help you: Gain a comprehensive understanding of the product or solution Increase the likelihood of passing the exam on your first attempt The Exam Experience You can register to take an online proctored exam from your home or office using Kryterion s Online Proctoring (OLP) Services, or you can take an on-site proctored exam at a Kryterion testing center. If you choose to take an online proctored exam, you will need Internet access, an external web camera, and a computer that meets specific hardware and software requirements. For answers to frequently asked questions about registering for exams, locations, on-site and virtual proctoring, OLP equipment requirements, cancellation and re-scheduling policies and more, read our FAQs at CA employees may also go here for more information: Professional Exam Details Product release: Major release listed in the title; Includes subsequent point releases Recertification: There is no annual requirement to recertify for the same release of a product. For each major product release, an updated exam will be available for recertification. Number of items = 50 Item types = Multiple choice, including multiple response questions Time to complete test: 90 minutes Passing score is 70% Attempts Permitted: You may register for your first retake immediately. For subsequent retakes you are required to wait at least thirty (30) calendar days from the date of your last attempt. Read the online FAQs for details. 1

6 Exam Security Policy Only qualified candidates who demonstrate competency by successfully passing the CA Technologies certification exam will be awarded certification credentials. Prospective certification candidates are encouraged to prepare for the exam using the and other materials available on the Certification from CA Technologies website. To safeguard the integrity of the certification program, CA Technologies requires all candidates to behave in an ethical manner and to comply with the rules of the third-party test center for on-site proctoring and on-line proctoring. The validity of the certification program depends on the exam content remaining secure and undisclosed to other potential certification candidates. CA Technologies will not tolerate cheating, fraud, or misconduct, which includes but is not limited to the following: Obtaining, whether through purchase or otherwise acquiring, unauthorized exam preparation materials from any non-ca website Obtaining, whether through purchase or otherwise acquiring, unauthorized exam questions from any non-ca website, including brain dump websites Acquiring or attempting to acquire exam questions through online communities, chat rooms, screen capture software, forums, and social networking sites Acquiring or attempting to acquire exam content through CA Subject Matter Experts, CA Support Staff, or CA Certified Professionals Using or attempting to use a proxy to sit for the exam in your place Taking or attempting to take an exam for someone else Receiving or giving assistance during an exam Sharing exam questions or answers with a potential certification candidate Violating testing center rules Falsifying a diploma or score report Using a CA Technologies certification logo or credential to which you are not entitled CA Technologies reserves the right to take any actions it deems reasonably appropriate in the case of suspected misconduct or violation of the terms of the Non-Disclosure Agreement, including, but not limited to, cancelling an exam result, revoking exam or certification status, terminating use of the Designation, requiring a candidate to retake an exam, banning a candidate from the certification program, and reporting misconduct to the candidate s employer. CA Technologies considers cheating a serious offense that warrants disciplinary action, up to and including termination of employment. 2

7 2 Areas for Study Information from a variety of sources can represent the body of knowledge covered by the exam. Figure 1. Learning path and body of knowledge support.ca.com Experience Best Practices Green Books Green Papers Prior Knowledge CA Tech Insider communities.ca.com Use Cases & Scenarios Practical Application of Course Concepts CA Performance Management r2.3: Foundations 200 CA Performance Management r2.3: Differences 200 CA Performance Management r2.3: Self-Certification 300 CA Performance Management r2.3: Multi-Tenancy PFT days 44IMT hours 44PFT day 44PFT day Search the CA Education Portal for courses covering the latest product releases, as they may not have been available at the time of this document posting: o Partners & Customers look here: o Employees look here: Visit us online for documentation, Communities, and more here: Register for the exam here: 3

8 Table 1. Exam Objectives Exam objectives as they map to related courseware and the body of knowledge, including percentage of exam devoted to topics. Exam Objectives Understanding CA Performance Management Related Content CA Performance Management r2.3: Foundations 200 (44PFT20041) Describe CA Performance Management Exam Focus 6% Understanding the CA Performance Management Installation Configuring CA Performance Center Understanding Multi-Tenancy Performing CA Performance Management Operations Monitoring Infrastructure Performance Using Dashboards Implementing Selfcertification Uninstalling CA Performance Management CA Performance Management r2.3: Foundations 200 (44PFT20041) Describe the CA Performance Management Installation CA Performance Management r2.3: Foundations 200 (44PFT20041) Configure CA Performance Center Documentation at support.ca.com, Field Experience Create a Notification CA Performance Management r2.3: Foundations 200 (44PFT20041) Describe Multi-Tenancy CA Performance Management 2.2: Multi-Tenancy 300 (44PFT30021) Describe Multi-Tenancy CA Performance Management r2.3: Foundations 200 (44PFT20041) Perform CA Performance Management Operations Documentation at support.ca.com, Field Experience Copy and Edit Monitoring Profiles CA Performance Management r2.3: Foundations 200 (44PFT20041) Monitor Infrastructure Performance Using Dashboards CA Performance Management r2.3: Foundations 200 (44PFT20041) Implement Self-Certification CA Performance Management r2.3: Foundations 200 (44PFT20041) Uninstall CA Performance Management 8% 12% 10% 12% 4% 4% 6% 4

9 Exam Objectives Troubleshooting CA Performance Management Understanding Self Certification Creating Custom Vendor Certifications Creating Custom Metric Families Related Content CA Performance Management r2.3: Foundations 200 (44PFT20041) Troubleshoot CA Performance Management CA Performance Management r2.3: Self-Certification 300 (44PFT30011) Describe Troubleshooting Tips Documentation at support.ca.com, Field Experience CA Performance Management r2.3: Multi-Tenancy 300 (44PFT30021) Describe Troubleshooting Tips CA Performance Management r2.3: Self-Certification 300 (44PFT30011) Describe Self Certification CA Performance Management r2.3: Self-Certification 300 (44PFT30011) Create Custom Vendor Certifications CA Performance Management r2.3 Self-Certification 300 (44PFT30011) Create Custom Metric Families Exam Focus 10% 2% 6% 4% Creating Custom Dashboards CA Performance Management r2.3: Self-Certification 300 (44PFT30011) Create Custom Dashboards 4% Configuring a Multi-Tenant Deployment Using CA Performance Center Configuring Tenant-aware Monitoring Configuring Service Tiers for Tenants CA Performance Management r2.3: Multi-Tenancy 300 (44PFT30021) Configure a Multi-Tenant Deployment Using CA Performance Center CA Performance Management r2.3: Multi-Tenancy 300 (44PFT30021) Configure Tenant-aware Monitoring CA Performance Management r2.3: Multi-Tenancy 300 (44PFT30021) Configure Service Tiers for Tenants 6% 4% 2% 5

10 3 Sample Certification Exam Questions These sample questions are very similar to the questions in the actual exam. Some questions may include several correct options. Question 1 When you are deciding on which infrastructure management tool to use, what are the most important capabilities you need to consider? (Choose two) A. Ability to automate the management B. Ability to centralize the management C. Ability to import data from another network management system (NMS) D. Ability to work around the issues that occur when different vendors are used Question 2 In CA Performance Management, which feature enables organizations to create multiple, separately managed, logical business units? A. Multi-tenancy B. Vertica scalability C. The Data Aggregator D. Multiple Data Collectors deployed into each business unit Question 3 Can any infrastructure management tool on the market act as a data source for CA Performance Management? A. No, only specific CA Technologies products can act as a data source. B. Yes, but only if the tool has been modified by CA Technologies Services. C. Yes, but only if the tool has been configured to operate with and exchange data with CA Performance Center. D. Yes, because of the exchange format used, currently all available tools can act as a data source without modification. 6

11 Question 4 Before installing the Data Aggregator you need to make sure that: A. the Data Collector is installed. B. port 8381 is open on the Data Repository server. C. the root user is available or you have configured a sudo user. D. the install directory you will use, which is /opt/imdataaggregator, is already created. Question 5 When you are installing Data Collectors, you need to make sure that: A. the Data Aggregator is stopped. B. the anti-virus software is turned off. C. each Data Collector has a unique hostname. D. each Data Collector can support multiple IP domains. Question 6 As the Global Administrator, you want to create a very specific role to limit the ability of users to alter various settings within a specific data source. However, you are unable to do so. What is the likely reason for your difficulties? A. The correct product privilege setting has not been assigned to the data source. B. The tenant administrator has not granted you the proper permission to accomplish this task. C. As Global Administrator, you have not granted yourself the proper permission to accomplish this task. D. The product privilege setting assigned to users, not the role, determines the data source internal permissions. 7

12 Question 7 Which statement about creating tenants is TRUE? A. Users and roles are shared between tenants. B. Tenants are only available to Managed Service Providers (MSPs). C. IP domains provide the means of associating managed items with their tenants. D. A valid tenant definition requires the assignment of both the default IP domain and a unique IP domain. Question 8 When you need to manage overlapping tenant IP addresses, which factor should you consider? A. Each tenant needs one or more IP domains assigned to it. B. To manage multiple tenants, multiple Data Collectors are required. C. A single Data Collector can collect data from multiple tenants with overlapping IP addresses if each tenant IP domain is assigned to the Data Collector. D. When the Shared Collection model is used with service provider groups, multiple tenants can use the default domain and a proper grouping plan can be used to segregate the devices. Question 9 Suzan Smith is a tenant administrator. One of the users reports that he can see every group within Suzan s tenant space. Suzan wants users to be only able to access the groups she specifies. To restrict users, what does Suzan need to do? A. Assign users permission to select their own groups. B. Assign appropriate user permission groups to limit the users ability to see other groups. C. Assign appropriate permissions at the collections level, because collections are essentially the same as groups but easier to manage. D. Contact the Global Administrator, because restricting users in this way cannot be accomplished by tenant administrators. 8

13 Question 10 You need to create a device group that will automatically include router and switch subtypes. Which approach is valid? A. Create one device rule with two device subtype conditions. B. Create two device rules, each with one device subtype condition C. Create one device rule with one condition and two subtype values. D. Create three device rules one for a generic parent type, one for the router subtype, and one for the switch subtype and then create one parent type condition. Question 11 Which statements about monitoring profile associations are TRUE? (Choose two) A. Monitoring profiles are associated to groups. B. Monitoring profiles are associated to collections. C. Polled metric families are associated to collections. D. Metric families are associated to monitoring profiles. Question 12 Event rules are applied to: A. collections. B. thresholds. C. metric families. D. monitoring profiles. 9

14 Question 13 Which metric family supports the creation of filters for monitoring profiles? A. CPU B. Interface C. Availability D. Generic Disk Question 14 Which features characterize self-certification? (Choose three) A. Custom groups are used to define the set of values to collect and report on for a given technology. B. Management information base (MIB) results can be easily compared because metrics are normalized. C. Baselines and values for Min, Max, and the 95th percentile can be stored if entered in the metric family creation process. D. Devices are self-certified at the tenant level because configuration and operational metrics depend on the tenant requirements. E. Devices that are not supported out-of-the-box can be supported by creating a custom metric family, a vendor certification, or both. Question 15 Which methods can you use to create a custom vendor certification? (Choose three) A. Create one manually using an XML editor. B. Create one using the New Vendor Certification wizard. C. Create one using Representational State Transfer (REST) services. D. Create one by importing a certification on the Vendor Certifications page. E. Create one automatically by running a device discovery during the Data Aggregator installation procedure. 10

15 Question 16 To uninstall the Data Aggregator, which step do you need to perform? A. Check that all related Data Collectors are already uninstalled. B. Manually synchronize CA Performance Center with the Data Aggregator. C. Manually remove the local-jms-broker.xml file on each Data Collector host. D. Run./Uninstall and in the Uninstall options dialog, select Complete Uninstall. Question 17 To stop and start a Data Collector: A. you need to use the command line. B. you need to restart the hosting server. C. you need to use CA Performance Center. D. you need to use the Data Aggregator UI. Question 18 CA Performance Center is unable to contact the Data Aggregator. To troubleshoot this issue, you should first verify that the: A. Data Collector is running B. Data Repository is running C. Data Aggregator is running D. Vertica database is running 11

16 Question 19 Which key concepts relate specifically to self-certification? (Choose three) A. Metric families B. Discovery profiles C. Change monitoring D. Vendor certifications E. Dashboard customizations Question 20 In CA Performance Management, custom vendor certifications can be created by: A. all tenant administrators. B. Global Administrators only. C. IT managers and designers only. D. the Default Tenant administrator. Question 21 In which situations would you typically import a custom vendor certification? (Choose three) A. You received the certification from the CA Polaris Global User Community. B. You requested and received the certification from the device manufacturer. C. You exported and modified an out-of-the-box certification which you now need to import to overwrite the original. D. You developed and validated the certification in a prototype lab environment and you want to transfer it to a production environment. E. You use multiple Data Aggregators and you want to transfer the certification developed and validated on one server to other servers. 12

17 Question 22 When you add a dashboard in CA Performance Center, you can use the Filter by field to set the filter context. By default, the filter context is Summary, which means that: (Choose two) A. the context will be dynamically updated when you change the page. B. the panel structure options for your layout will no longer be selectable. C. a specific group or item must be selected before summarized information will appear. D. the available views will display summary data for the current group context of the dashboard. Question 23 You recently started to collect statistics for the battery life of an uninterruptible power supply. However your dashboard shows an unexpected result for a metric value. Which step enables you to check if the dashboard is displaying the value correctly? A. Open the dashboard in Debug mode. B. Temporarily disable any intervening firewalls, and examine how this affects the value displayed. C. Enter a constant or dummy value for the specific metric expression, and confirm that the dashboard displays it correctly. D. For the Data Aggregator data source, check the live data on the Polled Metric Families tab and compare it with the dashboard value. Question 24 In the context of CA Performance Management, a tenant is: A. a user with a prescribed role. B. a group of items such as devices and interfaces. C. the set of dashboards a particular user can access. D. a customer environment that a Managed Service Provider (MSP) administers. 13

18 Question 25 The CA Performance Management Data Aggregator server component: (Choose two) A. drives device and device component discovery. B. administers monitoring behavior for all Data Collectors. C. polls and normalizes data from the monitored environment. D. provides the main GUI for reports, events, and administration. Question 26 In a multi-tenancy environment: A. both roles and users are tenant-scoped. B. neither roles nor users are tenant-scoped. C. users are tenant-scoped but roles are not. D. roles are tenant-scoped but users are not. Question 27 For tenancy collection, CA Performance Management supports the Shared Collection Model and the Dedicated Collection Model. Before you select a collection model, which factors should you consider? (Choose three) A. Service provider groups are only needed in the Shared Collection Model. B. The configuration procedures for these models contain many differences. C. Both models cannot be used in a single CA Performance Center installation. D. One of the differences between these models is the space where SNMP and discovery profiles are created. E. Data Collectors should be assigned without administering a tenant regardless of the collection model you select. 14

19 Answers Question 1 = A and B Question 2 = A Question 3 = C Question 4 = C Question 5 = C Question 6 = D Question 7 = C Question 8 = A Question 9 = B Question 10 = B Question 11 = B and D Question 12 = D Question 13 = B Question 14 = B, C, and E Question 15 = A, B, and D Question 16 = D Question 17 = A Question 18 = C Question 19 = A, C, and D Question 20 = D Question 21 = A, D, and E Question 22 = A and D Question 23 = C Question 24 = D Question 25 = A and B Question 26 = A Question 27 = A, D, and E 15