Capture Share Report Asia Pacific Business Intelligence and Analytics Solution Providers. Authored by Phil Hassey: - Founder capioit
|
|
- Magnus Robinson
- 8 years ago
- Views:
Transcription
1 Capture Share Report Asia Pacific Business Intelligence and Analytics Solution Providers Authored by Phil Hassey: - Founder capioit March, 2013
2 Capture Share Report Asia Pacific Business Intelligence and Analytics Solution Providers Executive Summary 3 Top Line Methodology 9 Asia Pacific BI and Analytics Solutions Capture Share Core Findings 12 Analysis of Leverage and Transform Vendor Capability 18 BI and Analytics Solutions Capture Share - Vendor Breakdown 21 Asia Pacific BI and Analytics Solutions Capture Share Final Takeaways 38 Appendix - Detailed Methodology 44 20/06/2013 Prepared by capioit 2
3 Executive Summary The 2013 Asia Pacific BI and Analytics Solutions Capture Share report allows readers to understand and assess the overall key strengths and weaknesses of 13 leading BI and Analytics solutions providers in the context of the Asia Pacific region. The majority of the providers included in the study were Multi National Systems Integrations and Application Services providers. This reflects the focus of the report on consideration of capability across the region. This report highlights that whilst there is a diverse number of BI solutions providers with a range of skills and capabilities, leadership for Asia Pacific BI and Analytics solutions is clearly held by IBM. 20/06/2013 Prepared by capioit 3
4 Executive Summary IBM has leadership due to its clear business focus on, and significant investment in BI and Analytics to create the Information on Demand and Smarter Analytics capability. In 2012, it leveraged the super analytics tool Watson, albeit in a conservative manner in 2012, and made a push to increase customer investment in front office optimisation through the use of analytics. Several related acquisitions are now more mature and settled within the IBM framework, most notably Cognos. As a result, the focus is less on acquisition, and more on leveraging the portfolio and engagement with a new type of buyer at the client side. This new focus is across the organisation from marketing to procurement as the dominance of IT spend by IT cedes to the growth in spend on IT related capabilities by non-it business functions. 20/06/2013 Prepared by capioit 4
5 Executive Summary There is a significant gap between IBM and the rest of the market in BI and Analytics primarily due to the weight of the integrated solution based approach taken by IBM. The next level of ranking of Asia Pacific BI and Analytics solutions provider leadership is shared by Accenture, Infosys and TCS. Accenture is not surprisingly strong in BI and Analytics. It has maintained momentum in its partnership with SAS Institute and is the leading SAS provider in the region. This allows it to differentiate itself and to circumvent the strength of the integrated IBM solutions. capioit anticipates that SAS Institute will grow in the critical importance for it through /06/2013 Prepared by capioit 5
6 Executive Summary Infosys and TCS are clearly the leading Indian based providers of BI and Analytics solutions in the Asia Pacific region. They are able to leverage very strong teams in a range of solution areas. TCS is differentiated with it s Informatica relationships, whilst Infosys is a leader in terms of leveraging partner IP and research. There is a significant amount of clustering of the lower ranked vendors in the study. This reinforces the lack of differentiation in the market. A vendor who can achieve differentiation has a strong chance to really gain share quickly if it can execute and maintain a differentiation. 20/06/2013 Prepared by capioit 6
7 Executive Summary There is no distinctive trend when looking at vendors on the comparison between transform and leverage capabilities. This is due to the inconsistent regional capabilities of the key vendors and clear weaknesses of others in terms of capabilities. In terms of the overall collated strength of the individual 17 capabilities, the strongest capability in the market is for BI and Analytics ecosystem partnerships. The poorest rating was for BI and Analytics platform integrations, closely followed by a lack of depth with delivery or sales force capability at the country level. This is a clear outcome of the inconsistent technology development of markets in the broadly defined Asia Pacific region. For the future, the level of capability will be driven around the ability to harness Big Data, as defined by the customer, not vendor, and democratising analytics. This aligned with the changing IT Solution delivery model will lead to a rapid transformation of the BI and Analytics Solution marketplace in 2013 and /06/2013 Prepared by capioit 7
8 Capture Share Report Asia Pacific Business Intelligence and Analytics Solution Providers Executive Summary 3 Top Line Methodology 9 Asia Pacific BI and Analytics Solutions Capture Share Core Findings 12 Analysis of Leverage and Transform Vendor Capability 18 BI and Analytics Solutions Capture Share - Vendor Breakdown 21 Asia Pacific BI and Analytics Solutions Capture Share Final Takeaways 38 Appendix - Detailed Methodology 44 20/06/2013 Prepared by capioit 8
9 Top line Methodology Capture Share reports are based on the analysis of 17 key capabilities and attributes of solutions providers. These attributes are focused in two key areas, Transform and Leverage. In order to undertake the appropriate level of analysis and data integrity, the individual attributes are weighted in percentage terms on the basis of the overall influence for the Transform and Leverage capabilities. Clearly data and process integrity are a critical component of a report of this type. It is fundamental that the data be valid and untarnished. To help ensure this, all information for the measurement and assessment of these attributes comes from a range of sources to ensure a range of opinions. Sources of information include vendor briefings and meetings, media sources, the IT solutions ecosystem and specific end-user feedback. A full methodology is highlighted at the end of this report. 20/06/2013 Prepared by capioit 9
10 Market Definitions Business Intelligence and Analytics has become a rather overused term with a range of definitions and no-one term that can adequately cover the market from data collation through to predictive analytics and enhanced visualisation. In alignment with the strong divergence in maturity of BI and Analytics in the Asia Pacific region, capioit takes a general approach to defining the Business Intelligence market. It ranges from Data Warehousing and management through Business intelligence and Analytics. From a solutions point of view, it is focused on an integrated software and services approach. As a result vendors that are focused on software are not included in the research. SAS Institute, Microstrategy, Qlikview, RoamBI, Informatica and a significant number of other vendors were included as sources of information for the research with consideration of their SI partners. 20/06/2013 Prepared by capioit 10
11 Asia Pacific BI and Analytics Solutions Capture Share Report Asia Pacific Business Intelligence and Analytics Solution Providers Executive Summary 3 Top Line Methodology 9 Asia Pacific BI and Analytics Solutions Capture Share Core Findings 12 Analysis of Leverage and Transform Vendor Capability 18 BI and Analytics Solutions Capture Share - Vendor Breakdown 21 Asia Pacific BI and Analytics Solutions Capture Share Final Takeaways 38 Appendix - Detailed Methodology 44 20/06/2013 Prepared by capioit 11
12 Transform Asia Pacific BI and Analytics Solutions Capture Share Core Findings Market Maker Transform Focus IBM Accenture Deloitte Cognizant Infosys TCS Capgemini Fujitsu Wipro HP HCL Altis CSC Leverage Focus Market Developer 20/06/2013 Prepared by capioit Leverage 12
13 Asia Pacific BI and Analytics Solutions Capture Share Overall Findings - Market Makers IBM is clearly the leader in the Asia Pacific BI and Analytics Solutions marketplace. Whilst in 2012 it did not make any major acquisitions, The billions spent mean that IBM is the only vendor who has successfully combined both applications and services for BI and Analytics and early 2013 focus has been on expanding the reach of analytics and driving corporate wide investments in Smarter and the CIO/CMO nexus. Accenture has not taken an acquisition approach to the BI and Analytics market in Asia Pacific. It has leveraged significant partnerships at a global and regional level and has had strong success with emerging providers as well as being the leading SAS partner in the region. Infosys has managed to differentiate against the fellow Indian providers through both developing IP internally and leveraging that of its partners. TCS has particular strength in the ANZ and Indian markets within the Asia Pacific, alongside discrete capabilities in IBM and Informatica software spaces. 20/06/2013 Prepared by capioit 13
14 Asia Pacific BI and Analytics Solutions Capture Share Overall Findings - Leverage Focus HP has invested a significant amount in BI and Analytics and had spectacular failures in It is still suffering the fallout from the Autonomy debacle with the result being a lack of confidence in the capability. Vertica based services are more successful, and there is an increased refinement into what the organisation needs to be successful on the BI and Analytics space. Wipro have scale as their key driver and differentiator in the market. They lag behind Infosys and TCS in terms of IP capabilities and have a significant requirement to enhance the capabilities of the sales force. If Fujitsu AP could be as strong as Fujitsu Japan, or ANZ then it would be a leader. However it fails to have an integrated regional capability and consistency both in BI and Analytics and more broadly across its services portfolio. 20/06/2013 Prepared by capioit 14
15 Asia Pacific BI and Analytics Solutions Capture Share Overall Findings - Transform Focus Capgemini is rated as having a Transform focus. This highlights that whilst it has a very strong fundamental platform, it lacks the scale across the region to fuller utilise this potential. It should be investing every available dollar to ensure that it can gather the required scale. 20/06/2013 Prepared by capioit 15
16 Asia Pacific BI and Analytics Solutions Capture Share Overall Findings - Market Developer Focus Market Developers include HCL CSC Cognizant Deloitte Altis The key challenge for the market developers is winning new clients when they lack scale and transformation capabilities against larger clients. This is particularly true for global providers, such as HCL and CSC. There is clearly different business models at play for these vendors. Altis is representative of local providers, (in this case, ANZ) who have a strong local market, but can t (or wont) compete on scale. The others have paid the price for consistently under investing in the Asia Pacific market, or being late to arrive. 20/06/2013 Prepared by capioit 16
17 Leverage Capabilities for BI and Analytics Solutions Providers in Asia Pacific This section outlines the leverage scores for selected vendors in the Asia Pacific BI and Analytics solutions market The average score or rating is 6.7. IBM clearly had the highest score at 8.1. It was followed by Accenture at 7.4, and Infosys at 7.1. The investments that IBM have made in this market are clear in the results. Deloitte was the poorest performer in this classification with an average leverage score of 5.7, highlighting their lack of scale and investment. The companies clustered around a score of 6.7 highlight the lack of differentiation in the market. Vendor Vendor Leverage Rating IBM 8.1 Accenture 7.4 Infosys 7.1 HP 7.0 Fujitsu 6.9 TCS 6.9 Wipro 6.8 Altis 6.6 Capgemini 6.4 HCL 6.2 CSC 6.2 Cognizant 6.0 Deloitte 5.7 Average Rating /06/2013 Prepared by capioit 17
18 Capture Share Report Asia Pacific Business Intelligence and Analytics Solution Providers Executive Summary 3 Top Line Methodology 9 Asia Pacific BI and Analytics Solutions Capture Share Core Findings 12 Analysis of Leverage and Transform Vendor Capability 18 BI and Analytics Solutions Capture Share - Vendor Breakdown 21 Asia Pacific BI and Analytics Solutions Capture Share Final Takeaways 38 Appendix - Detailed Methodology 44 20/06/2013 Prepared by capioit 18
19 Transform Capabilities for BI and Analytics Solution Providers in Asia Pacific This section outlines the transform scores for selected vendors in the Asia Pacific BI and Analytics solutions market The average score or rating is 6.9. Again, IBM are ranked highest. They are followed by Accenture and Infosys. Altis, Cognizant and Deloitte were ranked at the bottom. All three have different business models in the AP, particularly Altis, which is of course an example of a single geography focused provider. Vendor Vendor Transform Rating IBM 7.9 Accenture 7.6 Infosys 7.4 TCS 7.2 Capgemini 7.0 HP 6.9 Fujitsu 6.8 Wipro 6.7 CSC 6.7 HCL 6.6 Altis 6.5 Deloitte 6.4 Cognizant 6.3 Average Rating /06/2013 Prepared by capioit 19
20 Leverage to Transform Ratio The Leverage To Transform Ratio highlights the overall strength of a solutions provider. A negative delta indicates firms have a stronger transform capability. A positive delta indicates a stronger leverage capability. A high delta percentage indicates an imbalanced capability between the ability to transform a client and leverage capabilities. capioit, believe that a delta score over 5% is of significant concern for a vendor in getting the balance of its business correct. Vendor Leverage Vendor Rating IBM 1.8% TCS 0.1% Wipro -0.3% Fujitsu -0.9% Altis -1.8% Accenture -2.6% HP -3.1% Capgemini -4.0% Infosys -4.1% CSC -4.5% HCL -5.8% Cognizant -7.0% Deloitte -8.4% Average Rating -3.0% 20/06/2013 Prepared by capioit 20
21 Capture Share Report Asia Pacific Business Intelligence and Analytics Solution Providers Executive Summary 3 Top Line Methodology 9 Asia Pacific BI and Analytics Solutions Capture Share Core Findings 12 Analysis of Leverage and Transform Vendor Capability 18 BI and Analytics Solutions Capture Share - Vendor Breakdown 21 Asia Pacific BI and Analytics Solutions Capture Share Final Takeaways 38 Appendix - Detailed Methodology 44 20/06/2013 Prepared by capioit 21
22 Asia Pacific BI and Analytics Solutions Capture Share - Vendor Breakdown The following section highlights the performance of each vendor included in the study to further understand their strengths and weaknesses. The relative capability is also highlighted. For firms that score above the overall average, this is highlighted by a + Conversely, firms that score below the average are highlighted by a Where firms scores can not be split, indication of relative strength or weakness is highlighted by the distance from the average for all firms. That is, relatively higher scores are indicated as strengths. Relatively lower scores are indicated as weaknesses. 20/06/2013 Prepared by capioit 22
23 Asia Pacific BI and Analytics Solutions Capture Share - Vendor Breakdown If this provides identical results, values are then weighted by the overall importance of each attribute. For example, if a firm has identical scores for Strength of Brand and Ability to Influence the External Market, the weighting of Ability to Influence the External Market at 10%, vs. 8% for Strength of Brand will indicate that Ability to Influence the External Market would be listed as a strength or weakness. 20/06/2013 Prepared by capioit 23
24 IBM Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths Portfolio Depth + Asia Pacific BI and Analytics Solutions Revenue + Number of Dedicated BI and Analytics Solutions Headcount + Top Three Transform Strengths Internal R&D + Strength of Brand + Ability to Influence External Market + Top Three Leverage Weaknesses In Country Geographic Reach + Delivery Partnerships + Country Localisation - Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader Top Three Transform Weaknesses BI and Analytics Ecosystem Partnership + Country Solution Development + Leverage Partner R&D - 20/06/2013 Prepared by capioit 24
25 Accenture Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths Number of Dedicated BI and Analytics Solutions Headcount + Salesforce Strength + In Country Strength + Top Three Leverage Weaknesses Delivery Partnerships + In Country Geographic Reach + Country Localisation - Top Three Transform Strengths Leverage BI and Analytics Software R&D + BI and Analytics Platform Development + Industry Solution Development + Top Three Transform Weaknesses Country Solution Development + Ability to engage CXO + Internal R&D + Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader 20/06/2013 Prepared by capioit 25
26 Infosys Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths Delivery Partnerships + Portfolio Depth + Country Localisation + Top Three Transform Strengths Ability to Influence External Market + Industry Solution Development + Leverage Partner R&D + Top Three Leverage Weaknesses In Country Strength + Salesforce Strength + In Country Geographic Reach Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader Top Three Transform Weaknesses Internal R&D + Country Solution Development + BI and Analytics Ecosystem Partnerships + 20/06/2013 Prepared by capioit 26
27 TCS Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths Number of Dedicated BI and Analytics Solutions Headcount + Asia Pacific BI and Analytics Solutions Revenue + Salesforce Strength + Top Three Transform Strengths Ability to Influence External Market + Strength of Brand + Leverage Partner R&D + Top Three Leverage Weaknesses Portfolio Depth + In Country Strength In Country Geographic Reach Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader Top Three Transform Weaknesses BI and Analytics Platform Implementation Global Solution Development - Industry Solution Development +/- 20/06/2013 Prepared by capioit 27
28 Capgemini Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths No. Of Dedicated BI and Analytics Solutions Headcount + Country Localisation + Salesforce Strength + Top Three Transform Strengths Internal BI and Analytics R&D + BI and Analytics Platform Implementation + Strength of Brand + Top Three Leverage Weaknesses In Country Strength Asia Pacific BI and Analytics Solutions Revenue Delivery Partnerships Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader Top Three Transform Weaknesses Ability to influence external market BI and Analytics Ecosystem Partnerships Global Solution Development + 20/06/2013 Prepared by capioit 28
29 HP Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths Country Localisation + In Country Strength + In Country Geographic Reach+ Top Three Transform Strengths BI and Analytics Platform Implementation + Global Solution Development + Country Solution Development + Top Three Leverage Weaknesses Portfolio Depth + Salesforce Strength Delivery Partnerships Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader Top Three Transform Weaknesses Ability to influence external market Global Solution Development - Industry Solution Development 20/06/2013 Prepared by capioit 29
30 Wipro Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths No. Of Dedicated Asia Pacific BI and Analytics Solutions Headcount + In Country Geographic Reach + Country Localisation + Top Three Leverage Weaknesses Asia Pacific BI and Analytics Solutions Revenue Salesforce Strength + In Country Strength Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader Top Three Transform Strengths Industry Solution Development +/- BI and Analytics Platform Implementation + Strength of Brand + Top Three Transform Weaknesses Internal R&D Leverage Partner R&D - Ability to Influence External Market 20/06/2013 Prepared by capioit 30
31 Fujitsu Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths Asia Pacific BI and Analytics Solution Revenue + Country Localisation + In Country Geographic Reach + Top Three Leverage Weaknesses Delivery Partnerships In Country Strength Portfolio Depth + Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader Top Three Transform Strengths Country Solution Development + BI and Analytics Platform Implementation + Leverage BI and Analytics Partner R&D + Top Three Transform Weaknesses Internal R&D Strength of Brand Ability to Influence External Market 20/06/2013 Prepared by capioit 31
32 Deloitte Consulting Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths In Country Geographic Reach Salesforce Strength + Asia Pacific BI and Analytics Solutions Revenue Top Three Transform Strengths Internal R&D + Industry Solution Development + Strength of Brand + Top Three Leverage Weaknesses Number of dedicated BI and Analytics Solutions Headcount In Country Strength Country Localisation Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader Top Three Transform Weaknesses BI and Analytics Ecosystem Partnerships Country Solution Development BI and Analytics Platform Implementation 20/06/2013 Prepared by capioit 32
33 HCL Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths Delivery Partnerships + Asia Pacific BI and Analytics Solutions Revenue Salesforce Strength Top Three Transform Strengths Ability to Influence External Market + Industry Solution Development +/ Global Solution Development Top Three Leverage Weaknesses No. Of Dedicated BI and Analytics Solutions Headcount Portfolio Depth Country Localisation Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader Top Three Transform Weaknesses BI and Analytics Platform Implementation Internal R&D Strength of Brand 20/06/2013 Prepared by capioit 33
34 CSC Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths Delivery Partnerships + Salesforce Strength In Country Geographic Reach Top Three Transform Strengths BI and Analytics Platform Implementation + Leverage Partner R&D Industry Solution Development Top Three Leverage Weaknesses No. Of Dedicated BI and Analytics Solutions Headcount Portfolio Depth Asia Pacific BI and Analytics Solutions Revenue Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader Top Three Transform Weaknesses Internal R&D Ability to Influence External Market Strength of Brand 20/06/2013 Prepared by capioit 34
35 Cognizant Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths Asia Pacific BI and Analytics Solutions Revenue Delivery Partnerships In Country Strength Top Three Transform Strengths BI and Analytics Ecosystem Partnership Leverage Partner R&D Strength of Brand Top Three Leverage Weaknesses In Country Geographic Reach Country Localisation Portfolio Depth Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader Top Three Transform Weaknesses BI and Analytics Platform Implementation Country Solution Development Ability to Influence External Market 20/06/2013 Prepared by capioit 35
36 Altis Asia Pacific BI and Analytics Solutions Capability Top Three Leverage Strengths Portfolio Depth + Delivery Partnerships + In Country Strength + Top Three Transform Strengths Internal R&D + Ability to Influence External Market + Country Solution Development + Top Three Leverage Weaknesses No. Of Dedicated BI and Analytics Solutions Headcount Salesforce Strength Asia Pacific BI and Analytics Solutions Revenue Note + indicates a capability rated above the average - indicates a capability rated below the average Bold indicates Market Leader Top Three Transform Weaknesses BI and Analytics Ecosystem Partnerships Industry Solution Development Global Solution Development 20/06/2013 Prepared by capioit 36
37 Capture Share Report Asia Pacific Business Intelligence and Analytics Solution Providers Executive Summary 3 Top Line Methodology 9 Asia Pacific BI and Analytics Solutions Capture Share Core Findings 12 Analysis of Leverage and Transform Vendor Capability 18 BI and Analytics Solutions Capture Share - Vendor Breakdown 21 Asia Pacific BI and Analytics Solutions Capture Share - Final Takeaways 38 Appendix - Detailed Methodology 44 20/06/2013 Prepared by capioit 37
38 Asia Pacific BI and Analytics Solutions Capture Share - Final Takeaways From an Asia Pacific regional point of view, there is still a significant divergence in the maturity of BI and Analytics solution providers. Clearly markets such as Australia are the strongest and most sophisticated. However, the race for the customer in emerging markets such as India and China alongside the availability of data, and interest in Big Data, have greatly accelerated the growth of at basic organisational BI and Analytics demand in these markets. This growth in emerging markets also been accelerated by direct investment by the likes of SAS, Informatica, IBM, SAP and other software and application providers into the emerging markets. This is clearly essential to boost offerings. The market is clearly driven by the development of differentiated solutions. As a result, vendors need to align with partners, and to ensure that they are able to work together to enter emerging geographic and technology markets. 20/06/2013 Prepared by capioit 38
39 Asia Pacific BI and Analytics Solutions Capture Share - Final Takeaways IBM has clear leadership in this market. It is the only vendor who is driving IP from its services and software portfolio in such a way to really drive customer value. Accenture, Infosys and TCS are the next strongest solutions providers, with the lack of investment in assets resulting in the lag behind IBM. There is an expectation that these firms will look to acquire small capabilities to drive this asset based capability in for the delivery of solutions. The market developer vendors sadly are clustered with limited differentiation. They are not poorly credentialed providers, but the lack of scale, investment and geographic consistency results in the lack of differentiation at the regional and country level. 20/06/2013 Prepared by capioit 39
40 Asia Pacific BI and Analytics Solutions Capture Share - Final Takeaways Each of the market developers appears to have a significant impediment holding back each firms ability to be a leader in the marketplace. For Deloitte Consulting it is a lack of regional depth, for HP it is a lack of Industry capabilities. CSC appear to have a lack of internal R&D relating to BI and Analytics. 20/06/2013 Prepared by capioit 40
41 Asia Pacific BI and Analytics Solutions Capture Share - Final Takeaways capioit does not believe that the market for Analytics as a Service (AaaS) will be of significant market maturity over the next months. Whilst it will be promoted by a range of providers, there are real issues in bandwidth with data uplift as well as the overarching perceived threat of the security of critical customer data being on the cloud. Note that this is for many a perception, but it is an important consideration for CIO s and the business. BI and Analytics as an umbrella term will continue to attract attention. For vendors an ongoing challenge is to determine who the most appropriate resources in their targeted customer is and to market accordingly. Most solutions providers, especially those such as CSC and HP who are used to engaging with CIO s have enough industry experience and visibility to talk to the business as a potential first point of call. 20/06/2013 Prepared by capioit 41
42 Asia Pacific BI and Analytics Solutions Capture Share - Final Takeaways Big data is clearly the subject of both significant investment and confusion in the Asia Pacific marketplace. Clearly there are no two organisations with the same attitude, definition or capability in Big Data solutions. The impact of Big Data will become increasingly important throughout 2013, and will services capabilities will be increasingly important for successful rating in the next iteration of this report. The key shift through 2012 was the move from descriptive or rear view analytics towards more predictive analytics and the subsequent democratisation of analytics capabilities. This was enabled with the development of a number of technology and platform initiatives which included (but not limited too) Microsoft - Power View IBM - Cognos Insight SAP - Visual Intelligence SAS - Visual Analytics 20/06/2013 Prepared by capioit 42
43 Methodology Transform Attributes There has been nine attributes identified by capioit that contribute to the measurement of IT solutions providers ability to transform clients BI and Analytics requirements and provide leadership in a market. As mentioned these attributes are all weighted to determine their overall importance. The weighting is highlighted in the accompanying table. The following section defines each Transform attribute Attribute Weighting Internal R&D 10% Leverage BI and Analytics R&D 15% BI and Analytics Ecosystem Partnership 15% Global Solution Development 9% Industry Solution Development 9% Country Solution Development 9% BI and Analytics Infrastructure Implementation 18% Strength of Brand 7% Ability to Influence External Market 8% Total 100% 20/06/2013 Prepared by capioit 43
44 Capture Share Report Asia Pacific Business Intelligence and Analytics Solution Providers Executive Summary 3 Top Line Methodology 9 Asia Pacific BI and Analytics Solutions Capture Share Core Findings 12 Analysis of Leverage and Transform Vendor Capability 18 BI and Analytics Solutions Capture Share - Vendor Breakdown 21 Asia Pacific BI and Analytics Solutions Capture Share Final Takeaways 38 Appendix - Detailed Methodology 44 20/06/2013 Prepared by capioit 44
45 Methodology Transform Attributes Internal BI and Analytics R&D The depth of investment by an enterprise in BI and Analytics related Research and Development, linked with the successful development of solutions and customer outcomes from the Research and Development Leverage BI and Analytics Software R&D The ability to leverage BI and Analytics Software providers Research and Development to offer solutions for the enterprise. This requires development of solutions and customer outcomes. BI and Analytics Ecosystem Partnership The ability to develop, maintain and maximise value of partnerships with other BI and Analytics related entities to ensure that customer outcomes are maximised. Global Solution Development Development of globally relevant and differentiated service or solution 20/06/2013 offerings Prepared by capioit 45
46 Methodology Transform Attributes Industry Solution Development Development of industry based relevant and differentiated service or solution offerings. Country Solution Development Development of country (or sub-region) based relevant and differentiated service or solution offerings. BI and Analytics Infrastructure Implementation Ability to provide infrastructure solutions for BI and Analytics deployment based upon a vendors, or partners hardware capabilities. Strength of Brand The strength and value of the brand to determine the scope of awareness of the service provider and its offerings. Ability to influence external market The ability through thought leadership, executive engagement and depth of proven delivery capability to influence the general and specific direction of the BI and Analytics solutions marketplace. 20/06/2013 Prepared by capioit 46
47 Methodology Leverage Attributes There are 8 attributes that contribute to the measurement of a IT solutions providers ability to leverage capabilities to provide scale and efficiency to clients. These attributes are all weighted to highlight their overall importance. The weighting is highlighted below. The following section defines each Leverage attribute Attribute Weighting Asia Pacific BI and Analytics Solutions Revenue 15% Portfolio Depth 20% Dedicated BI and Analytics Solutions headcount 13% Country Strength 12% Salesforce Strength 10% Delivery Partnerships 10% In Country Geographic Reach 8% Country Localisation 12% Total 100% 20/06/2013 Prepared by capioit 47
48 Methodology Leverage Attributes Asia Pacific BI and Analytics Solutions Revenue Level of total revenue for BI and Analytics related solutions in the Asia Pacific Region Portfolio Depth The depth of BI and Analytics solutions portfolio and capability. Key solution areas include Data Warehousing Analytics Business Intelligence and Reporting Strategic Consulting 20/06/2013 Prepared by capioit 48
49 Methodology Leverage Attributes Dedicated BI and Analytics Solutions headcount The number of dedicated BI and Analytics solutions headcount in the region. These are offshore and onshore resources as appropriate, but must be focused on the region. Country Strength BI and Analytics capability in the various markets of Asia Pacific at a country level, key regions follow; ASEAN Australia and New Zealand Greater China India Korea 20/06/2013 Prepared by capioit 49
50 Methodology Leverage Attributes Salesforce Strength Depth of capability for the BI and Analytics service provider sales force. This is both from a commoditised solutions point of view as well as the higher order consultative sales capabilities. Delivery Partnerships The depth and capability of BI and Analytics delivery partnerships to ensure high quality of delivery capability for customers In country Geographic Reach The ability to deliver national capability across geographically dispersed markets. Key markets in Asia Pacific with this requirement are Australia, India and the PRC, but it is also relevant in markets such as Malaysia and Indonesia Country Localisation The ability to provide local capabilities in country to acknowledge local capabilities and requirements from a cultural, regulatory and governance perspective. 20/06/2013 Prepared by capioit 50
51 For Further Information Phil Hassey: - Founder capioit phil@capioit.com Blog Twitter - phassey Ph
Capture Share Report Global salesforce.com Systems Integration and Services Providers
Capture Share Report Global salesforce.com Systems Integration and Services Providers September, 2014 Phil Hassey CEO capioit Capture Share Report Global salesforce.com Systems Integration and Services
More informationUK ICT Outsourcing Service Provider Performance and Satisfaction (SPPS) Study: 2013
A STUDY BY KPMG UK ICT Outsourcing Service Provider Performance and Satisfaction (SPPS) Study: 2013 A study of the UK Information and Communication Technology (ICT) Outsourcing Market and its Service Providers
More informationIDC MarketScape: Worldwide Oracle Implementation Services Ecosystem 2014 Vendor Assessment
IDC MARKETSCAPE IDC MarketScape: Worldwide Oracle Implementation Services Ecosystem 2014 Vendor Assessment Ali Zaidi Gard Little Chad Huston THIS IDC MARKETSCAPE EXCERPT FEATURES: ACCENTURE IDC MARKETSCAPE
More informationGerman/Swiss Service Provider Performance and Satisfaction Study 2012
A RESEARCH REPORT BY KPMG German/Swiss Service Provider Performance and Satisfaction Study 2012 An Assessment of the German/Swiss Information and Communication Technology Outsourcing Market and its Service
More informationDemystifying the evolving cloud landscape
Demystifying the evolving cloud landscape Agatha Poon Research Manager, Global Cloud Computing The 451 Group Today 260+ Staff One company with 3 Go to Market brands Syndicated research, certification,
More informationReduce Risk and Increase Speed Using Gartner's Guide for Salesforce.com Implementation Partners
G00255286 Reduce Risk and Increase Speed Using Gartner's Guide for Salesforce.com Implementation Partners Published: 21 August 2013 Analyst(s): Frances Karamouzis, Patrick J. Sullivan The adoption of salesforce.com
More informationEuropean Service Provider Performance & Satisfaction (SPPS) Study 2009-2010
A Research Report by EquaTerra European Service Provider Performance & Satisfaction (SPPS) Study 2009-2010 Management Summary Get to what matters. Introduction Each year, EquaTerra undertakes an investigation
More informationIT Market for Small and Medium-Sized Businesses in BRIC 2015-2019
Brochure More information from http://www.researchandmarkets.com/reports/3301868/ IT Market for Small and Medium-Sized Businesses in BRIC 2015-2019 Description: About SMB IT Spending in BRIC BRIC countries
More informationEverest Group PEAK Matrix TM for Supply Chain Management (SCM) BPO Service Providers
Everest Group PEAK Matrix TM for Supply Chain Management (SCM) BPO Service Providers Focus on TCS December 2014 Copyright 2014 Everest Global, Inc. This document has been licensed for exclusive use and
More informationAsia Pacific (including Japan) Web Application Firewall Market CY2010
Asia Pacific (including Japan) Web Application Firewall Market CY2010 April 2011 1 Table of Contents Market Definition for Asia Pacific Web Application Firewall Market 10 Executive Summary Asia Pacific
More informationIDC MarketScape Excerpt: Worldwide Life Science R&D ITO 2013 Vendor Assessment
IDC MarketScape IDC MarketScape Excerpt: Worldwide Life Science R&D ITO 2013 Vendor Assessment Alan S. Louie, Ph.D. THIS IDC MARKETSCAPE EXCERPT FEATURES: ACCENTURE IDC MARKETSCAPE FIGURE FIGURE 1 IDC
More informationGlobal Software Testing Services Market 2016-2020
Brochure More information from http://www.researchandmarkets.com/reports/3517368/ Global Software Testing Services Market 2016-2020 Description: Market outlook of software testing services Technavio s
More informationAnalytics for Business, Consumers and Social Insights
Singapore Management University Institutional Knowledge at Singapore Management University Library Events SMU Library 7-2015 Analytics for Business, Consumers and Social Insights Bhavish SOOD Gartner Follow
More informationGlobal Cloud Based BPO Market 2015-2019
Brochure More information from http://www.researchandmarkets.com/reports/3420456/ Global Cloud Based BPO Market 2015-2019 Description: About cloud-based BPO Over the years, enterprises worldwide have become
More informationHow To Understand The Implications Of Outsourced Testing
Ovum Decision Matrix: Selecting an Outsourced Testing Service Provider, 2014 2015 Author: Thomas Reuner Summary Catalyst The emergence of comprehensive outsourced testing of software applications, in which
More informationThe Forrester Wave : Business Intelligence Service Providers In Asia Pacific, Q4 2013
For: Sourcing & Vendor Management Professionals The Forrester Wave : Business Intelligence Service Providers In Asia Pacific, Q4 2013 by Michael Barnes and Frederic Giron, November 18, 2013 Key Takeaways
More informationChartis RiskTech Quadrant for Model Risk Management Systems 2014
Chartis RiskTech Quadrant for Model Risk Management Systems 2014 The RiskTech Quadrant is copyrighted June 2014 by Chartis Research Ltd. and is reused with permission. No part of the RiskTech Quadrant
More informationGroup Enterprise SingTel Investor Day 15 March 2013
Group Enterprise SingTel Investor Day 15 March 2013 Bill Chang CEO, Group Enterprise Disclaimer: This material that follows is a presentation of general background information about SingTel s activities
More informationHarnessing the power of Social Media in the Buy-Sell relationship today
Harnessing the power of Social Media in the Buy-Sell relationship today Presentation for Decoding the Buyer Brent Walters The Old Model Salespeople and Account Managers used to be Key Information Sources
More informationRPO Market Dynamics and Key Trends. September 25, 2012
RPO Market Dynamics and Key Trends September 25, 2012 Agenda Introduction RPO market Overview and key trends Relative assessment of ManpowerGroup s RPO capabilities Q&A Appendix Everest Group PEAK Matrix
More informationAsia-Pacific Secure Content Management Market 2012 Stable Growth is Anticipated in the email and Web Security Segments
Asia-Pacific Secure Content Management Market 2012 Stable Growth is Anticipated in the email and Web Security Segments October 2013 Contents Section Slide Number Executive Summary 5 Market Overview 11
More informationEnterprise Cloud Application Services PEAK Matrix TM Assessment and Profiles Compendium
Enterprise Cloud Application Services PEAK Matrix TM Assessment and Profiles Compendium Cloud Vista Market Report: November 2014 Preview Deck Our research offerings for global services Subscription information
More informationTopic: Finance and Accounting Outsourcing (FAO) Annual Report 2013: Increasing Market Maturity Driving Cost+ Value Proposition
Topic: Finance and Accounting Outsourcing (FAO) Annual Report 2013: Increasing Market Maturity Driving Cost+ Value Proposition Finance and Accounting Outsourcing (FAO) Annual Report: May 2013 Executive
More informationHelping our clients win in the changing world of work:
Helping our clients win in the changing world of work: Recruitment Process: Why Outsource? A Manpower Insights Paper The future of RPO looks strong despite or perhaps aided by the current global recession.
More informationCloud Analytics Where CFOs, CMOs and CIOs Need to Move To
Cloud Analytics Where CFOs, CMOs and CIOs Need to Move To IN PARTNERSHIP WITH Analytics and the Speed Advantage Introduction Three recent workplace trends the growth of the mobile revolution, the emergence
More informationIT OUTSOURCING STUDY GERMANY/AUSTRIA 2015 MANAGEMENT SUMMARY
IT OUTSOURCING STUDY GERMANY/AUSTRIA 2015 MANAGEMENT SUMMARY Whitelane Research / Navisco AG - Sourcing Professionals 1 MANAGEMENT SUMMARY The 2015 German/Austrian IT Outsourcing Study, conducted by Whitelane
More informationGlobal Private and Public Cloud Market in Financial Services Industry 2014-2018
Brochure More information from http://www.researchandmarkets.com/reports/2912791/ Global Private and Public Cloud Market in Financial Services Industry 2014-2018 Description: About Private and Public Cloud
More informationLogicalis Group Overview. Ian Cook Logicalis Group CEO
Logicalis Group Overview Ian Cook Logicalis Group CEO Logicalis Group - International Reach USA Europe Market Position: Key Vendor Offering: Employees: 730 #1 HP Enterprise Partner Top 3 IBM Business Partner
More informationCapgemini taps Gravitant for cloud broker role
Capgemini taps Gravitant for cloud broker role Analyst: William Fellows 1 Aug, 2014 Capgemini is using Gravitant's CloudMatrix decision engine and portal within its cloud broker service. The Gravitant
More informationVMware Cloud Adoption Study
VMware Cloud Adoption Study Executive Summary May 2012 Contents About the research 3 Objectives 4 Overview 4 Key Findings 5 European enterprises to spend a third of IT budgets this year on cloud computing,
More informationHfS Blueprint Report. Cloud Infrastructure Services Excerpt for NTT Group. May 2014
Architects of Global Business HfS Blueprint Report Cloud Infrastructure Services Excerpt for NTT Group May 2014 Dr. Thomas Mendel, Ph.D. Senior Vice President, Global IT Services thomas.mendel@hfsresearch.com
More informationOvum Decision Matrix: Selecting an Enterprise Content Management Solution, 2013 14
Ovum Decision Matrix: Selecting an Enterprise Content Management Solution, 2013 14 Publication Date: August 2013 Author: Sue Clarke SUMMARY Catalyst Selecting an enterprise content management (ECM) platform
More informationTopic: Everest Group PEAK Matrix for Procure-to-Pay (P2P) BPO Service Providers
Topic: Everest Group PEAK Matrix for Procure-to-Pay (P2P) BPO Service Providers Focus on TCS December 2014 Copyright 2014 Everest Global, Inc. This document has been licensed for exclusive use and distribution
More informationTopic: A PEAK into the Leaders, Major Contenders, and Emerging Players of the Banking BPO Market
Topic: A PEAK into the Leaders, Major Contenders, and Emerging Players of the Banking BPO Market An Extract Banking, Financial Services, and Insurance (BFSI) Outsourcing Market Report: October 2012 Copyright
More informationFINTECH CORPORATE INNOVATION INDEX 2015
FINTECH CORPORATE INNOVATION INDEX 2015 Page 01 FOREWORD Nicole Anderson CEO FINTECH CIRCLE INNOVATE The FinTech eco-system is shaping the future of financial services and it s about new entrants, new
More informationBusiness Analytics Market by Software, by Deployment Type, by End User, by Vertical, and by Geography - Global Forecast to 2019
Brochure More information from http://www.researchandmarkets.com/reports/3150133/ Business Analytics Market by Software, by Deployment Type, by End User, by Vertical, and by Geography - Global Forecast
More informationEverest Group s PEAK Matrix for Independent Testing Services
Everest Group s PEAK Matrix for Independent Testing Services Focus on Infosys August 2015 Copyright 2015 Everest Global, Inc. This document has been licensed for exclusive use and distribution by Infosys
More informationIDC MarketScape: Worldwide Big Data Consulting and Systems Integration Services 2016 Vendor Assessment
IDC MarketScape IDC MarketScape: Worldwide Big Data Consulting and Systems Integration Services 2016 Vendor Assessment Ali Zaidi THIS IDC MARKETSCAPE EXCERPT FEATURES HCL IDC MARKETSCAPE FIGURE FIGURE
More informationBusiness Intelligence: The European Perspective
Markets, F. Buytendijk Research Note 5 November 2002 Business Intelligence: The European Perspective When choosing business intelligence products, European users are not that different from North American
More informationProfile. Business solutions with a difference
Profile Business solutions with a difference Overview ITeM Group was founded in 1999 and has a successful history of delivering IT solutions in Australia, New Zealand, Indonesia, China and Canada. We specialise
More informationEXCERPT IN THIS EXCERPT IDC OPINION. David Tapper
EXCERPT U.S. Customers Select IBM, HP-EDS,, Accenture, Infosys, ADP, and Fidelity as Top 5 Ranked BPO Vendors for Transformation, Integration, Innovation, and Cost Optimization-Excerpt from IDC#216191
More informationTop 10 Trends In Business Intelligence for 2007
W H I T E P A P E R Top 10 Trends In Business Intelligence for 2007 HP s New Information Management Practice Table of contents Trend #1: BI Governance: Ensuring the Effectiveness of Programs and Investments
More informationFrom systems integration to service integration: Accenture Cloud Platform
From systems integration to service integration: Accenture Cloud Platform Analyst: William Fellows Al Sadowski Katy Ring 8 Oct, 2013 The Accenture Cloud Platform is the integration giant's single largest
More informationBUSINESS INTELLIGENCE: IT'S TIME TO TAKE PRIVATE EQUITY TO THE NEXT LEVEL. by John Stiffler
IT'S TIME TO TAKE PRIVATE EQUITY TO by John Stiffler In a challenging economic environment, portfolio management has taken on greater importance. Private equity firms must look at every possible avenue
More informationIT OUTSOURCING STUDY EUROPE 2015/2016 MANAGEMENT SUMMARY
IT OUTSOURCING STUDY EUROPE 2015/2016 MANAGEMENT SUMMARY Whitelane Research 1 MANAGEMENT SUMMARY The 2015/2016 European IT Outsourcing Study, conducted by Whitelane Research, investigates more than 4480
More informationAnalysis of Asia Pacific Hosted Email Market
MEDICAL DEVICES PHARMACEUTICALS CHEMICALS FOOD & BEVERAGE ELECTRONICS Analysis of Asia Pacific Hosted Email Market VPG Publications, Consulting, Clients www.vpgcorp.com VPG Market Research Reports www.vpgmarketresearch.com
More informationSynergic Partners: Spanish big-data pioneer
Synergic Partners: Spanish big-data pioneer Analyst: Katy Ring 20 Mar, 2015 Synergic Partners offers a services portfolio around data engineering, big data and data science. The company focuses on business
More informationAsia-Pacific Web Application Firewall Market Increasing Attacks on the Application Layer are Driving the Market
Asia-Pacific Web Application Firewall Market Increasing Attacks on the Application Layer are Driving the Market May 2015 1 Contents Section Slide Number Executive Summary 3 Market Overview 9 Total Web
More informationGlobal Infrastructure Outsourcing Market 2015-2019
Brochure More information from http://www.researchandmarkets.com/reports/3063725/ Global Infrastructure Outsourcing Market 2015-2019 Description: About Infrastructure Outsourcing Infrastructure outsourcing
More informationTopic: IT Application Outsourcing (AO) in the Healthcare Payer Industry
Topic: IT Application Outsourcing (AO) in the Healthcare Payer Industry Healthcare Outsourcing Annual Report: July 2012 Preview Deck Our research offerings for global services Subscription information
More informationEnterprise Cloud Infrastructure Services PEAK Matrix TM Assessment and Profiles Compendium
Enterprise Cloud Infrastructure Services PEAK Matrix TM Assessment and Profiles Compendium Cloud Vista Market Report: November 2014 Preview Deck Our research offerings for global services Subscription
More informationEverest Group PEAK Matrix for Enterprise Cloud Application Services
Everest Group PEAK Matrix for Enterprise Cloud Application Services Focus on Accenture November 2014 Copyright 2014 Everest Global, Inc. This document has been licensed for exclusive use and distribution
More informationW o r l d w i d e B u s i n e s s A n a l y t i c s S o f t w a r e 2 0 1 3 2 0 1 7 F o r e c a s t a n d 2 0 1 2 V e n d o r S h a r e s
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com M A R K E T A N A L Y S I S W o r l d w i d e B u s i n e s s A n a l y t i c s S o f t w a r e 2
More informationRESEARCH NOTE TECHNOLOGY VALUE MATRIX: ANALYTICS
Document L59 RESEARCH NOTE TECHNOLOGY VALUE MATRIX: ANALYTICS THE BOTTOM LINE Organizations continue to invest in analytics in order to both improve productivity and enable better decision making. The
More informationAtos to acquire Bull to create a European global leader in Cloud, IT Security solutions, and Big Data. May 26 th, 2014
Atos to acquire Bull to create a European global leader in Cloud, IT Security solutions, and Big Data May 26 th, 2014 Disclaimer This document contains further forward-looking statements that involve risks
More informationThe enterprise data management report will help the market leaders/new entrants in this market in the following ways -
Brochure More information from http://www.researchandmarkets.com/reports/3301107/ Enterprise Data Management Market by Software (Data Integration, Data Migration, Data Warehousing, Data Quality, Data Security,
More informationTopic: Procurement Outsourcing (PO) Annual Report 2013: Expertise and Technology Driving Growth
Topic: Procurement Outsourcing (PO) Annual Report 2013: Expertise and Technology Driving Growth Procurement Outsourcing (PO) Annual Report June 2013 Preview Deck Our research offerings for global services
More informationConsumer Products 2010: Insights for the Future in Asia
Consumer Products 2010: Insights for the Future in Asia Patrick Medley, Distribution Sector Leader, Asia Pacific IBM Business Consulting Services 2005 IBM Corporation Agenda for today s discussion 2010
More informationIDC MarketScape: Worldwide Digital Enterprise Strategy Consulting Services 2015 Vendor Assessment
IDC MarketScape IDC MarketScape: Worldwide Digital Enterprise Strategy Consulting Services 2015 Vendor Assessment Cushing Anderson Mette Ahorlu THIS IDC MARKETSCAPE EXCERPT FEATURES PWC IDC MARKETSCAPE
More informationFrost & Sullivan. http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample
Frost & Sullivan http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm EST
More informationGlobal Storage Services Market 2015-2019
Brochure More information from http://www.researchandmarkets.com/reports/3498681/ Global Storage Services Market 2015-2019 Description: This research report considers revenues generated through storage
More informationA Close-up View of Microsoft Azure Adoption
Cloud A Close-up View of Microsoft Azure Adoption Business Decision-Makers are Driving Cloud Trends Contents Introduction 3 Key Trends 4 Rates of evaluation and adoption of Azure are high 5 The business
More informationOperational Excellence. Integrity management. Cost management. Profitability management. Knowledge management. Plan & Strategy EAM LIFE CYCLE
Industry specific EAM problem Asset intensive Companies, whether in the Downstream or Upstream business, are under ever increasing pressure to optimize the Life Cycle Performance of their asset base in
More informationTBR. Demand for Engineering Services Outsourcing is increasing, particularly for offshore vendors. May 2012
Demand for Engineering Services Outsourcing is increasing, particularly for offshore vendors May 2012 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. 1 HCL ESO Whitepaper May 2012 2012 Technology
More informationGlobal IT Spending By SMBS Market to Grow at CAGR of 6% according to forecast from 2016 to 2020
Global IT Spending By SMBS Market to Grow at CAGR of 6% according to forecast from 2016 to 2020 WiseGuyReports Saturday, June 18th, 2016 Complete report at https://www.wiseguyreports.com/reports/global-it-spending-bysmbs-2016-2020
More informationGlobal Cloud Analytics Market 2015-2019
Brochure More information from http://www.researchandmarkets.com/reports/3087451/ Global Cloud Analytics Market 2015-2019 Description: About Cloud Analytics Cloud analytics has emerged from the integration
More informationIDC MarketScape: Worldwide Business Consulting Strategy for Digital Operations 2015 Vendor Assessment
IDC MarketScape IDC MarketScape: Worldwide Business Consulting Strategy for Digital Operations 2015 Vendor Assessment Michael Versace Cushing Anderson THIS IDC MARKETSCAPE EXCERPT FEATURES KPMG IDC MARKETSCAPE
More informationEXCERPT. Security Software Vendors: Customer Perception in Asia/Pacific IDC OPINION IN THIS EXCERPT
EXCERPT Security Software Vendors: Customer Perception in Asia/Pacific Excerpted from an online Asia/Pacific infrastructure software survey, Security Software Vendors: Which Are Most Popular? (IDC #AP322309N,
More informationMagic Quadrant for Global Business Intelligence and Performance Management Service Providers
Research Publication Date: 27 January 2011 ID Number: G00209673 Magic Quadrant for Global Business Intelligence and Performance Management Service Providers Alex Soejarto, Neil Chandler Consulting and
More informationAccenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance
Accenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance Is Your Organization Facing Any of These Challenges? Cost pressures; need to do more with the
More informationCENTRALIZED CONTROL CENTERS FOR THE OIL & GAS INDUSTRY A detailed analysis on Business challenges and Technical adoption.
WWW.WIPRO.COM CENTRALIZED CONTROL CENTERS FOR THE OIL & GAS INDUSTRY A detailed analysis on Business challenges and Technical adoption. Senthilvelan Umapathi Practice Lead Table of contents 02 Executive
More informationIT Services for SMAC (Social, Mobile, Analytics, Cloud) and the Digital Enterprise
Brochure More information from http://www.researchandmarkets.com/reports/2858987/ IT Services for (Social, Mobile, Analytics, Cloud) and the Digital Enterprise Description: IT Services for (Social, Mobile,
More informationCRM Analytics Market by Type - Global Forecast to 2019
Brochure More information from http://www.researchandmarkets.com/reports/3160606/ CRM Analytics Market by Type - Global Forecast to 2019 Description: CRM Analytics Market by Type (Sales Analytics, Customer
More informationRecruitment Process: Why Outsource?
Recruitment Process: Why Outsource? Open House November 2010 Think differently about work. John Loukas Manpower Business Solutions Director 2 RPO - Agenda RPO Overview - Definition RPO as a Talent Acquisition
More informationTaking A Proactive Approach To Loyalty & Retention
THE STATE OF Customer Analytics Taking A Proactive Approach To Loyalty & Retention By Kerry Doyle An Exclusive Research Report UBM TechWeb research conducted an online study of 339 marketing professionals
More informationService Strategy Maturity: A Model for Business Performance
Service Strategy Maturity: A Model for Business Performance A White Paper Written by callcentres.net Commissioned by IBM Published: June 2011 Contents 1. Introduction... 1 2. Executive Summary... 2 3.
More informationMagic Quadrant for CRM Service Providers, Worldwide
G00248693 Magic Quadrant for CRM Service Providers, Worldwide Published: 18 September 2013 Analyst(s): Patrick J. Sullivan, Ed Thompson CRM implementation services continue to be in high demand. Service
More informationTopic: Everest Group PEAK Matrix TM for Infrastructure Services
Topic: Everest Group PEAK Matrix TM for Infrastructure Services Focus on Wipro Technologies January 2014 Copyright 2014 Everest Global, Inc. This document has been licensed for exclusive use and distribution
More informationE X P E R I E N C E A B I L I T Y K N O W L E D G E
GLOBAL PREVIEW P E R F O R M A N C E E X P E R I E N C E A B I L I T Y K N O W L E D G E 2 0 1 5 G L O B A L P R E V I E W Banking Business Process Outsourcing (BPO) Service Providers Assessment Analyst
More informationCustomer Relationship Management (CRM) Analytics Global Market Analysis - Forecast (2014-2020)
Brochure More information from http://www.researchandmarkets.com/reports/3164949/ Customer Relationship Management (CRM) Analytics Global Market Analysis - Forecast (2014-2020) Description: The report
More informationHow To Compare Managed Security Services In Australia/Pb
Excerpt IDC ITMarketScape: Asia/Pacific Managed Security Services 2015 Vendor Assessment Cathy Huang IDC ITMARKETSCAPE FIGURE FIGURE 1 IDC ITMarketScape Asia/Pacific Managed Security Services Market Vendor
More informationGlobal Data Processing and Outsourcing Services Market 2011-2015
Brochure More information from http://www.researchandmarkets.com/reports/2356218/ Global Data Processing and Outsourcing Services Market 2011-2015 Description: TechNavio's analysts forecast the Global
More informationPortfolio Management for IS Outsourcing
Portfolio Management for IS Outsourcing Robert J. Kauffman Director, MISRC and Professor and Chair, Information and Decision Sciences rkauffman@csom.umn.edu November 21, 2003 Key Risks in Int l Outsourcing
More informationDECISION SUPPORT SYSTEMS OR BUSINESS INTELLIGENCE. WHICH IS THE BEST DECISION MAKER?
DECISION SUPPORT SYSTEMS OR BUSINESS INTELLIGENCE. WHICH IS THE BEST DECISION MAKER? [1] Sachin Kashyap Research Scholar Singhania University Rajasthan (India) [2] Dr. Pardeep Goel, Asso. Professor Dean
More informationBig Data Services Market in Western Europe 2015-2019
Brochure More information from http://www.researchandmarkets.com/reports/3301866/ Big Data Services Market in Western Europe 2015-2019 Description: About Big Data Services Data generated from various sources
More informationTHE ANALYTICS HUB LEVERAGING A SHARED SERVICES MODEL TO UNLOCK BIG DATA. Thomas Roland Managing Director. David Roggen Director CONTENTS
THE ANALYTICS HUB LEVERAGING A SHARED SERVICES MODEL TO UNLOCK BIG DATA David Roggen Director Thomas Roland Managing Director CONTENTS Shared Services Today 2 What Is an Analytics Hub? 3 Analytics Hub
More informationBrochure More information from http://www.researchandmarkets.com/reports/3186483/
Brochure More information from http://www.researchandmarkets.com/reports/3186483/ Business Intelligence and Analytics Software Market by Segment, by Services, by Deployment Mode, by Org. Size, by Verticals,
More informationI D C M a r k e t S c a p e : W o r l d w i d e E n t e r p r i s e M o b i l i t y C o n s u l t i n g 2 0 1 3 V e n d o r S h a r e s
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com E X C E R P T I D C M a r k e t S c a p e : W o r l d w i d e E n t e r p r i s e M o b i l i t y
More informationEnterprise Marketing Management
Since 1987 Enterprise Marketing Management A Brief Overview JEGI Sector Insights Presented by David Clark, Managing Director Marketing Services February 2013 150 East 52 nd Street, 18 th Floor, New York,
More informationMortgage and Loan BPO
NEAT EVALUATION FOR TCS: Mortgage and Loan BPO Market Segment: Overall This document presents TCS with the NelsonHall NEAT vendor evaluation for Mortgage and Loan BPO (Overall market segment). It contains
More informationTop 5 Transformative Analytics Applications in Retail
Top 5 Transformative Analytics Applications in Retail Learn how you can boost your bottom line and acquire engaged, happy customers with actionable insight from the world s most comprehensive analytics
More informationWhat is Driving Rapid Growth in the Australian Mobile Advertising Market?
What is Driving Rapid Growth in the Australian Mobile Advertising Market? Author: Phil Harpur Published: 10 Dec 2013 Key Takeaway The Australian mobile advertising market grew very strongly during 2013
More informationKnowledge Processing Outsourcing (KPO) Transformation in the Operating Model for Fee-Earning Activities
Knowledge Processing (KPO) Transformation in the Operating Model for Fee-Earning Activities Knowledge Processing (KPO) Summary Knowledge Process (KPO) is a form of outsourcing, in which knowledgerelated
More informationInfrastructure Services Annual Report 2015: Digital Businesses: Mind Your Security
Infrastructure Services Annual Report 2015: Digital Businesses: Mind Your Security Cloud and Infrastructure Services (CIS) Annual Report: July 2015 Preview Deck Our research offerings for global services
More informationData Warehouse Management Software - Global Strategic Business Report
Brochure More information from http://www.researchandmarkets.com/reports/2615126/ Data Warehouse Management Software - Global Strategic Business Report Description: This report analyzes the worldwide markets
More informationGlobal Outsourced Software Testing Services Market 2012-2016
Brochure More information from http://www.researchandmarkets.com/reports/2669577/ Global Outsourced Software Testing Services Market 2012-2016 Description: The analysts forecast the Global Outsourced Software
More informationGlobal Finance & Accounting Outsourcing Service Provider Performance and Satisfaction (SPPS): 2010
A Research Report by EquaTerra Global Finance & Accounting Outsourcing Service Provider Performance and Satisfaction (SPPS): 2010 Get to what matters. EquaTerra is pleased to present the findings from
More informationTechnology and Trends for Smarter Business Analytics
Don Campbell Chief Technology Officer, Business Analytics, IBM Technology and Trends for Smarter Business Analytics Business Analytics software Where organizations are focusing Business Analytics Enhance
More informationConsumer Goods and Services
Accenture Risk Management Industry Report Consumer Goods and Services 2011 Global Risk Management Point of View Consumer Goods and Services 2011 Global Risk Management Point of View Consumer Goods and
More informationStreamlining the Process of Business Intelligence with JReport
Streamlining the Process of Business Intelligence with JReport An ENTERPRISE MANAGEMENT ASSOCIATES (EMA ) Product Summary from 2014 EMA Radar for Business Intelligence Platforms for Mid-Sized Organizations
More information