1 2015 SAP SE or an SAP affiliate company. All rights reserved. Loud in the Cloud: SuccessFactors Succession & Development Solution Introduction Customer References by Industry Area Customer References by Alphabetical Order
2 Developing Next-Generation Talent is the Super Highway to Success Companies that successfully groom their next generation of talent and engage and retain current employees create a major market advantage over competitors. The comprehensive, cloudbased SuccessFactors Succession & Development solution from SuccessFactors, an SAP company, empowers you to identify and develop the talent you need while providing the visibility and planning capabilities necessary to support your organization's future growth. Part of the SuccessFactors HCM Suite, SuccessFactors Succession & Development enables you to: Reduce organizational risk by identifying and addressing current and potential talent gaps that can result in poor business execution Ensure talent continuity by developing and maintaining a continuous supply of internal talent to fill critical roles throughout your organization Increase employee engagement by empowering employees to reach their full potential, advance their careers, and accelerate their learning with targeted development plans Leverage workforce insights by analyzing your organization s talent supply and talent demand so you can make moreinformed decisions Create more-effective succession plans by measuring their effectiveness and the impact they have on business outcomes with custom reports and dashboards SuccessFactors Succession & Development gives you all the tools you need to create strategic succession processes that reach deep into your organization, align with your business needs, and drive better business outcomes. Make sure good employees stay and quality candidates come to your company instead of to competitors. Strengthen your succession efforts with SuccessFactors Succession & Development to help ensure the health and continued growth of your organization. Read more about Succession & Development SuccessFactors put the best data on talent we ve ever had right at our fingertips. It streamlined succession planning and recruiting processes to help us attract and retain talent and compete much more effectively. Shawn Richardson, Director of HR and Organizational Development and Training, TranSystems Corporation 2 / SAP SE or an SAP affiliate company. All rights reserved.
3 Introduction Automotive High Tech Life Sciences Mill Products Mining Professional Customer References by Industry Area Automotive 05 Pon Professional 13 TranSystems Corporation High Tech 06 Software AG munications 15 China DataCom Life Sciences 08 UCB S.A. 17 Keolis Mill Products 09 Ahlstrom Corporation 10 Umicore N.V. 19 TransAlta Corporation Mining 11 Cameco Corporation 3 / SAP SE or an SAP affiliate company. All rights reserved.
4 Introduction Automotive High Tech Life Sciences Mill Products Mining Professional Customer References by Alphabetical Order 09 Ahlstrom Corporation 06 Software AG 11 Cameco Corporation 19 TransAlta Corporation 15 China DataCom 13 TranSystems Corporation 17 Keolis 08 UCB S.A. 05 Pon 10 Umicore N.V. 4 / SAP SE or an SAP affiliate company. All rights reserved.
5 Pon: Creating Full Visibility of Performance and Development with SuccessFactors Company Pon Headquarters Almere, The Netherlands Industry Products and Passenger cars, commercial vehicles, tires, axles, earthmoving equipment, bicycles, and more Employees 13,000 Web Site SuccessFactors Performance & Goals solution, SuccessFactors Succession & Development solution Objectives Standardize how goals are defined, performance is assessed, and career paths are mapped across the company Create a common succession planning process for more than 50 companies Introduce a culture of regular, reciprocal feedback Why SuccessFactors, an SAP company Instant insight into key data with the SuccessFactors Performance & Goals, SuccessFactors Succession & Development, and SuccessFactors Employee Central solutions Intuitive, user-friendly system Meaningful metrics on talent and human capital Benefits Higher efficiency in HR due to 100% automation of core HR processes and the elimination of paper processes High adoption by operating units, covering 95% of staff Greater frequency of feedback sessions between employees and their managers 100% of senior managers assessed with SuccessFactors solutions Before we had SuccessFactors software, there were few structured conversations between employees and their managers. Today, feedback sessions are happening regularly and the quality of those discussions has improved. Charles Amkreutz, Manager at Pon of HR, 100% Automation of the most important HR processes 100% Of staff covered 100% Of senior managers assessed using SuccessFactors solutions 5 / SAP SE or an SAP affiliate company. All rights reserved.
6 Software AG: Digitizing Performance Reviews with Company Software AG Headquarters Darmstadt, Germany Industry High tech Products and Business and IT software and services Employees 5,400 Web Site SuccessFactors Performance & Goals solution, SuccessFactors Succession & Development solution Objectives Keep an accurate inventory of employee skills during rapid growth Give managers better information about their own teams Provide workforce performance, appraisals, learning and development, successions, and recruiting data in one view Why SuccessFactors, an SAP company Integration with existing SAP solutions Level of data security required Ability to digitize paper-based HR processes Benefits Ability of employees to update the corporate skills database every time they interact with the system Expectation of achieving 100% participation in a digitized performance appraisal process by the end of 2013 Ability of managers to easily run reports and perform analysis on the skills of the workforce System that can be scaled to support the company s rapid growth One of our top priorities at Software AG is to develop employees wherever they are. To do that, you need a truly integrated talent management system and that s what SuccessFactors delivers. Ann Miller-Rauch, Head of Global Personnel and Organizational Development, Software AG Greater Participation in a digitized performance appraisal process Easier Reporting and analysis for managers Enhanced Ability to support rapid growth 6 / SAP SE or an SAP affiliate company. All rights reserved.
7 Software AG: Digitizing Performance Reviews with 7 / SAP SE or an SAP affiliate company. All rights reserved.
8 UCB: Helping Employees Believe in HR Again with Company UCB S.A. Headquarters Brussels, Belgium Industry Life sciences pharmaceuticals Products and Medicines focused on the central nervous system and immunology Employees 9,000 Web Site SuccessFactors Performance & Goals solution, SuccessFactors Succession & Development solution Objectives Resolve employee frustration with core HR processes Reduce manual tasks and paperwork involved with HR functions Enhance succession planning, talent calibration, performance management, and compensation processes Why SuccessFactors, an SAP company Cloud paradigm provided an efficient way to roll out core HR functionality to a fast-growing global workforce Solutions that gave employees a user-friendly online HR hub Benefits Launched TalentShare an integrated talent calibration process conducted entirely in one system Increased collaboration in talent management processes Minimized administrative work for the HR staff Generated positive feedback from employees in 30 countries Our employees are saying, HR finally delivered a tool that really helps! In my 15 years working with HR systems, SuccessFactors is the most successful implementation I ve seen. Amy Barrett, Director of HR Shared Knowledge and Technology, UCB S.A. Greater Collaboration in talent management processes Less Administrative work for HR More Positive feedback from employees worldwide 8 / SAP SE or an SAP affiliate company. All rights reserved.
9 Ahlstrom: Getting Strategic about Talent with Company Ahlstrom Corporation Headquarters Helsinki, Finland Industry Mill products Products and High-performance fiber-based materials Employees 5,200 Web Site SuccessFactors Compensation solution, SuccessFactors Employee Central solution, SuccessFactors Performance & Goals solution, SuccessFactors Succession & Development solution Objectives Connect local country-level HR processes Gain a global view into the worldwide talent pool Define and cascade goals globally Replace time-consuming, spreadsheet-based manual processes Form a global view of growth, succession, and competency gaps Why SuccessFactors, an SAP company Ability to support a consistent and structured HR practice Greater insight into internal talent information across all locations and employees on demand Ability to use a management platform for better insight into execution against corporate strategy Benefits Launched a competency-based HR practice based on a single integrated global HR platform Gained the ability to make strategic decisions for the business and ensure global business alignment Delivered key workforce data globally for planning and growth through a management dashboard SuccessFactors is enabling us to make strategic decisions that drive the business and ensure alignment across the organization to help us manage and meet our corporate objectives. Tarja Takko, Vice President, Management Development, Group HR, Ahlstrom Corporation Greater Insight into global talent data Less Reliance on manual spreadsheet-based processes Better Support for talent-related decisions via dashboards 9 / SAP SE or an SAP affiliate company. All rights reserved.
10 Umicore: Delivering Better Training at a Lower Cost with Company Umicore N.V. Headquarters Brussels, Belgium Industry Mill products Products and Materials technology and recycling Employees 14,400 Web Site SuccessFactors Learning solution, SuccessFactors Performance & Goals solution, SuccessFactors Succession & Development solution Objectives Form a complete view of global talent and development processes Go beyond transactions, facts, and figures in HR systems Align learning with talent and performance Deliver self-service tools that will engage employees in managing their own careers Why SuccessFactors, an SAP company One highly intuitive user interface for all HR processes Ability to continue managing core HR data in SAP software systems and integrate it with SuccessFactors solutions Benefits Enhanced the completeness and accuracy of the talent review process Increased the number of e-courses available to employees from 2 to 30 Minimized travel and consulting costs associated with training Enabled the visualization of succession scenarios across the global enterprise SuccessFactors Learning lets employees complete courses on their own schedule. We re getting much greater participation in each course while also reducing travel costs and trainer fees. Mark Dolfyn, HR Development Director, Umicore N.V. Better Talent review process More E-courses available to employees Lower Training costs 10 / SAP SE or an SAP affiliate company. All rights reserved.
11 Cameco: Planning the Workforce of the Future with Company Cameco Corporation Headquarters Saskatoon, Saskatchewan, Canada Industry Mining Products and Uranium Employees 3,300 Web Site SuccessFactors Recruiting Management solution, SuccessFactors Succession & Development solution, SuccessFactors Workforce Analytics solution, SuccessFactors Workforce Planning solution Objectives Continue attracting top talent despite intense competition for labor in western Canada Enable managers and HR to have more-meaningful discussions about talent Hold leadership accountable for building and developing the workforce Why SuccessFactors, an SAP company Offers workforce analytics, workforce planning, succession planning, recruiting, and employee profile functionality on one integrated platform Provides a single source of truth for workforce metrics Enables the sharing of workforce analytics data in the field as well as at corporate headquarters Benefits Helped managers work closely with HR business partners to enhance employee retention Delivered a modern Web 2.0 employee experience Integrated data seamlessly from SAP solutions to SuccessFactors solutions With SuccessFactors Workforce Analytics, our HR staff and managers can truly speak the same business language. Using metrics as our starting point, we re having conversations about what leads to quality hires or retention. Sean Junor, Manager of Workforce Planning and Talent Management, Cameco Corporation More Collaboration between HR and managers Easier Integration of data between systems Better Employee experience 11 / SAP SE or an SAP affiliate company. All rights reserved.
12 Cameco: Planning the Workforce of the Future with 12 / SAP SE or an SAP affiliate company. All rights reserved.
13 TranSystems: Attracting and Retaining Top Talent with Company TranSystems Corporation Headquarters Kansas City, Missouri Industry Professional services Products and, engineering, and consulting services Employees 1,000 Web Site SuccessFactors Compensation solution, SuccessFactors Performance & Goals solution, SuccessFactors Recruiting Management solution, SuccessFactors Recruiting Marketing solution, SuccessFactors Succession & Development solution Objectives Attract, develop, and retain highly skilled talent in a fiercely competitive market with a finite candidate pool Develop workforce and succession planning to replace an aging workforce and support growth Improve operational efficiency by automating spreadsheet-based processes Why SuccessFactors, an SAP company Affordable, customizable, user-friendly solutions that integrate with existing tools and processes Robust performance and goal management system that can capture and centralize key metrics and analytics Trust established between internal staff and SuccessFactors team Product innovation with the flexibility to evolve as needs change Benefits Accelerated merit and compensation processes from months to just a few weeks Significantly reduced the average cost per hire Established one-to-five-year succession plans for all primary and midlevel managers, almost none of whom had previously identified successors Saved thousands of dollars by greatly reducing the turnover rate for high performers Improved allocation and cost-effectiveness of resources for recruiting and talent management using superior analytics SuccessFactors put the best data on talent we ve ever had right at our fingertips. It streamlined succession planning and recruiting processes to help us attract and retain talent and compete much more effectively. Shawn Richardson, Director of HR and Organizational Development and Training, TranSystems Corporation Unified Data analytics and recruiting Streamlined HR processes for recruiting, compensation, and talent management Reduced Average cost per hire and turnover for high performers 13 / SAP SE or an SAP affiliate company. All rights reserved.
14 TranSystems: Attracting and Retaining Top Talent with 14 / SAP SE or an SAP affiliate company. All rights reserved.
15 China DataCom: Rewiring HR Strategy with Company China DataCom Corporation Limited Headquarters Guangzhou, China Industry munications Products and Mobile Web services Employees 1,500 Web Site Objectives Keep up with an ever-changing market Adapt HR strategy to support the company s business transformation Manage employee performance more consistently Why SuccessFactors, an SAP company Robust performance and goal management using the SuccessFactors Performance & Goals and SuccessFactors Succession & Development solutions Ability to synchronize goals across the entire organization using the SuccessFactors Employee Central solution Ability to go live quickly with everything in the cloud Benefits Accelerated the process of setting goals, managing their execution, and adjusting business strategies to changing needs Automated HR reporting, leading to major time savings Minimized the need for HR meetings Delivered daily, rather than monthly, reports on progress toward goals Allowed 1,500 employees to access goal-setting and performancefeedback tools using single sign-on Increased transparency of the performance-feedback process Faster Goal setting for 1,500 employees Less Time spent in HR meetings Greater Transparency in the performance feedback process SuccessFactors makes my job easier and more efficient. I can use reports generated by the system to analyze HR-related data and for HR management instead of manually running reports. Xi Li, Director of Human Resource Department, China DataCom Corporation Limited 15 / SAP SE or an SAP affiliate company. All rights reserved.
16 China DataCom: Rewiring HR Strategy with 16 / SAP SE or an SAP affiliate company. All rights reserved.
17 Keolis: Accelerating Recruitment with Company Keolis Headquarters Paris Industry transportation Products and Public transportation Employees 54,400 Web Site SuccessFactors Employee Central solution, SuccessFactors Performance & Goals solution, SuccessFactors Compensation solution, SuccessFactors Succession & Development solution, SuccessFactors Recruiting solution Top objectives Back up HR processes with a human resource information system for the benefit of employees Build a secure yet transparent global system Empower and enlarge the business scope of HR teams Resolution Implemented a suite of SuccessFactors solutions Enabled the configuration of specific features in response to business needs Enhanced service levels and the quality of professional services Key benefits Gave managers and decision makers easy access to reliable HR data Optimized core HR processes Engaged line managers in the role of local HR managers While other software providers were answering our request with complex solutions, SuccessFactors came to us with an easy-toimplement suite of solutions. Isabelle Lerin-Basset, Director of Organizational Development and Mobility, Keolis 1,000 People recruited each year 250 Managers enabled internally each year 55% Of global revenue invested in global salaries 17 / SAP SE or an SAP affiliate company. All rights reserved.
18 Keolis: Accelerating Recruitment with 18 / SAP SE or an SAP affiliate company. All rights reserved.
19 TransAlta: Powering Efficiency with Company TransAlta Corporation Headquarters Calgary, Alberta, Canada Industry Products and Electricity and renewable energy Employees 2,100 Web Site SuccessFactors Compensation, SuccessFactors Employee Central, SuccessFactors Performance & Goals, SuccessFactors Succession & Development, SuccessFactors Recruiting Management Partners AASONN and Enspro Top objectives Support an aggressive corporate growth strategy Prepare to cater to a wider range of customers Find enough talent to support the renewable energy side of the business Resolution Went live quickly and easily on SuccessFactors Compensation, SuccessFactors Employee Central, SuccessFactors Performance & Goals, SuccessFactors Succession & Development, and SuccessFactors Recruiting Management solutions Leveraged data from and business practices running on the core SAP software system Put talent management in the hands of employees making the company a more appealing employer Key benefits Completed compensation planning in one-third the time Consolidated eight talent management systems into one Established a single source for tracking and managing employee compliance information Won a BizX People Pioneer award from SuccessFactors, an SAP company SuccessFactors has allowed us to present a technology road map to our employees and leaders that gives them access to morerelevant, real-time information. Susanne Beaton, Director of Talent Management, TransAlta Corporation 100% Completion of employee profiles 100% Participation in compensation and succession planning 20% Improvement in the speed of HR processes 19 / SAP SE or an SAP affiliate company. All rights reserved.
20 TransAlta: Powering Efficiency with 20 / 20 Studio SAP (15/07) 2015 SAP SE or an SAP affiliate company. All rights reserved.
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