ERP management Software designed for Utilities supporting energy operators

Transcription

1 ERP management Software designed for Utilities supporting energy operators power of technology

2 FEATURES SYSTEM DESCRIPTION Uniqueness of the database: Youtility is structured on a single database, in which are defined and managed in a unique way and homogeneous all the codes that the company uses in its interior. This type of structure guarantees the traceability and authenticity of any information. Configurability of the system: the system is able to adapt to the peculiarities of each company with respect to HW/SW architecture, organizational structure and processes, through a series of pre-configured standard parameters that can adapt to different business structures. Processes modularity: it concerns the ability of the individual modules to be self-sufficient; the company can choose an implementation strategy "in stages", with a progressive activation of the individual modules. For multi-utilities companies, the modules can be integrated into a single system while maintaining the operations of the provided services (eg. gas and electricity trading). Maintenance of sector-specific functionalities: the Public Utilities sector is heavily regulated by national authority that characterizes the activities. The software provides a Youtility Service for managing arrangements for billing/invoicing, network management and unbundling. Open integration with other ERP: it represents the ability to integrate and manage information, inputs and outputs, with the main ERP systems on the market (for example: SAP, Oracle Applications, Team System). Security policy: secure connection through certificates, creating and managing users with role assignment. Recording the most significant events such as warnings, errors or modification of sensitive data. Concurrency management in data access. IT' S THE IDEAL SOLUTION FOR: Youtility is an ERP management Software designed for multi Utility companies meeting the needs of operators in the energy market: traders, wholesalers, manufacturers and distributors of electricity and natural gas allowing the timely updating according to the regulatory changes. Youtility is an integrated system composed by multiple modules: Billing and Payment, CRM, Order Entry and Customer Area. It provides innovative and flexible solutions to companies operating in the free electrical, gas and water markets. The system also provides value-added services. Youtility is made of scalable and portable technologies and is structured on several levels, with independent modules, each one dedicated to a specific business area Due to the use of Java, it can run on any kind of platform and, thanks to the web application architecture, it can be configured to serve a very large number of users within the company intranet via web browser. The database centrality allows to enhance the DBMS and migrate to ever more efficient platforms. Youtility standard configuration provides most of the functionality of a modern integrated billing and customer care system. System architecture and usability allows the customer to make autonomous customizations thanks to a quick and easy management. ELECTRIC ENERGY WHOLESALING AND NATURAL GAS COMPANIES ELECTRIC ENERGY RETAIL AND NATURAL GAS COMPANIES ELECTRICITY DISTRIBUTION COMPANIES NATURAL GAS SHIPPING COMPANIES

3 YOUTILITY MODULAR STRUCTURE BILLING AND PAYMENT Management of Consumption. Acquisition of consumption of the trader from free track, load curves, passive invoicing (Dealer XML); programming consumption on account also for long periods and acquisition from free track; consumption management by time slots: F1-F3, Peak e Off-peak, Full and Empty; Recording of billed consumption for each supply; adjustment mechanism of advances for reducing impact of balance. Management Sales Option. Type of option management; choice of sale option for the supply; registry with historicizing of sensitive data; definition of delivery period with possibility of early termination; payment method with automatic calculation of expiration date, holidays and weekends management; payment means and associated current account management; definition of VAT system and any letters of intent for the facilities; arrears management with reference rate and spread; warranty management: security deposit and surety with definition of coverage period. Invoicing/Billing Management. Easy management of large volumes of billing; user-definable configuration of the invoice (both as regards composition of the document and for definition of the rules for the calculation of the individual lines that compose it); customization of each tariff component in order to handle any type of option and calculation. Printing Documents. Possibility of paper or electronic submission; possibility of issuance of the postal bulletin; print cycle management: original, accounting copy, duplicate; charge stamp duty management on the invoice and virtual stamp use. Receipts Management and Interests Calculation. Flows generation for banking interchange; payments import from Remote Banking file (optional); installment/partial payments management; calculation of default interests taking into account the variability of interest rates. Fiscal/Tax Functionalities. Revenue and additional tax management for Bodies (UTF, provinces and municipalities); report generation of terminations/acquisitions of users; calculation of annual consumption declarations with adjustments to previous years; payments calculation and generation of the amounts due to the Treasury, municipalities and provinces.

4 CUSTOMER RELATIONSHIP MANAGEMENT (CRM) Contact Management. Telemarketing; reports to the sales; contacts agenda; Knowledge Base; promotional Mailing-List; profiling and Prospect Leads. Lifecycle Management of the customer. The ability to manage key customer information (eg invoices, payments, overdue invoices, historical consumption, complaints). Customizing offers. Definition of standard contracts and price lists (List Offers) applicable to individual customers; possibility to create custom lists and contracts for clients with special needs. Customer service. Auto-reading; private and secure login with username and passwords; integrated billing. Customer Area. Possibility of consulting data, even historians, by accessing the Customer; opportunity for consultation consumption monthly, daily, and the quarter-hour in bands or aggregates; Download Invoice in commonly used formats (spool, PDF, XML).

5 YOUTILITY MODULAR STRUCTURE ORDER ENTRY: Presale Management. Sales process optimization; customer management by contact; ability to generate different patterns of offer and monitoring of the bidding process; quick fix of problems thanks to a tool of knowledge base; document management of events characterizing the relationship with the customer. Contract Proposal Management. Acceptance parameters control; contract recording; supplies activation procedure; commission calculations; management withdrawal from the contract; contract closure management; proposals acquisition directly from pdf file or csv file (load from web in processing). Sale Management. Web or Client Order-Entry; sales network management; commissions system management; guarantees management; power profiles; technical profiles of electricity and gas. Activation Management. Starters/ceasing lists; historical predictions on consumption; service levels management; activation procedures automation; activation confirmation; automatic passing data to the Billing Module. Postsale Management. Directional reporting; trouble ticket; debts collection; renewals automatic management; retention procedures; services delivery management; Web Self Service; Mailing List; parameters/indicators of service delivery. ADDITIONAL SERVICES Analysis of the optimum voltage of connection. Costs Management; simulation of future scenarios based on consumption of a period through appropriate correction factors for energy and power; comparing monthly sales options and by cost. Optimization of transport tariff option. Management of shipping options distributors; simulate future scenarios based on historical consumption by correction parameters; cost analysis for options pricing traders compatible with the power available. System design power factor correction. Budget creation of a power factor correction. Simulation of future scenarios based on consumptions of a established period, the type of budget and the annual cost of the supply; supporting systems to measure the power quality indexes; supporting the design of measuring instruments for three-phase lines. Forecast of consumption. Analysis of withdrawal profiles through the coefficients can be determined, for example, based on historical consumption; presence of predictor indexes (week / year, day / week, hours / day, holidays); calculation procedure of the short term, from the day of prediction; long-term forecasts as an extension of the calculation of the short term; ability to compare results based on the frequency of calculation of the forecast (monthly, weekly, daily).

6 HEAD OFFICE Via Beato F. Marino, Zumpano (CS) ItalY power of technology Phone Fax