For each requirement, the Bidder should indicate which level of support pertains to the requirement by entering 1, 2, or 3 in the appropriate box.
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1 Annex Functional Requirements for: The integrated reconciliation system of Back-Office and Cash Accounts operations: Instructions: The Required or Desired column represents whether a feature is a business requirement (Required), or if it is a feature that either will be used sparingly or may not be utilized/configured until a future date (Desired). The bidder is requested to identify and describe the levels of support (Full, Partial and No ) that will be provided for functionalities listed in the table below. The levels of support are as follows: () Fully ed Scores 00% () Partially ed Scores 5% only if the vendor can develop or customize required function at no additional cost otherwise will score 0% () No Scores 0% The function is supported as a standard/configurable feature within the package. The desired function is available in a separate optional package, or could be made available through the development of a new component or application, or only some of the features listed are fully supported. Please explain and specify associated costs for full support, where applicable. The desired function is not within the scope of the package and there is no practical way to provide it. For each requirement, the Bidder should indicate which level of support pertains to the requirement by entering,, or in the appropriate box. o o o If the requirement is not fully supported, do not enter in the box. In the case of Partial follow the with an explanation and the estimated cost associated with the work in the Detail cell. The Bidder may also provide details to other support levels if desired. Ref# Requirement / Questions Max. A. Product coverage 0 (,,) Detail A. System Integration features with heterogeneous sources Extraction, Transformation, Loading (ETL). Describe what can of ETL tools your product use Access to Internal and External Data: 0 Does your product use any adapters? Please specify Automate import and export of bank statements and other data of any format from/to any source (Swift, SAP, Misys Summit, Oracle database, SQL Server database, PDF, Text, Excel, etc.) Describe which ones your product support? AfDB/FTRY0. All rights reserved. Version.0 / /8 BP, 00 Tunis, Belvedere, Tunisia (6) Fax: (6) tender@afdb.org - Internet:
2 Ref# Requirement / Questions Max. The system shall have capabilities to integrate with the Bank s third parties systems (SWIFT, SAP, SUMMIT, EUROCLEAR EUCLID PC), inhouse systems, etc. Describe how your product can handle this? A. Reconciliation rules and parameters definition The system shall allow the users to define their own reconciliation rules, set up their parameters Mapping tool The system shall have a visual and user-friendly mapping tool. Matching tool The system shall have a visual and user-friendly matching tool Automatic reconciliation frequency: real-time, intraday, daily, monthly, quarterly, annual, ad hoc, etc. Describe which ones your product support. A. Asset classes and payment types coverage The reconciliation system shall cover the followings: (,,) Detail Securities reconciliation FX reconciliation Money et, Cash movements and debt services reconciliation Coupons reconciliation Futures reconciliation Collateral reconciliation Cash balance, Call and Interests reconciliation Administrative expenses, Loan disbursements, returned disbursements and reimbursements reconciliation Any other payment type (grants, front fees, etc.) that may not be foreseen in this document. A. Exceptions Investigation and Case Tracking tools The system shall handle the investigation of exceptions generate alerts, manage the tracking of investigation cases as well as archive all cases and correspondences exchanged during investigations. 0 Warning and Alert System: The system shall be able to be configured to generate automatic AfDB/FTRY0. All rights reserved. Version.0 / /8 BP, 00 Tunis, Belvedere, Tunisia (6) Fax: (6) tender@afdb.org - Internet:
3 Ref# Requirement / Questions Max. alerts messages (comments on unmatched items, swift messages, on exceptions cases) and monitor the severity of exceptions. (,,) Detail Does your product manage the exceptions? Please explain? Does your product incorporate the investigations tool without Swift E&I tool? Please explain how it works. Please note that the Bank does not have Swift E&I tool The system shall provide the Cases tracking tool The cases tracking tool shall be able to record all tasks undertaken during the investigation of an exception case. Describe how your product handles this? The cases tracking tool shall be able to store in its database all tasks handled and correspondences related to each case ( s, documents and files of any format, and pictures exchanged) during investigations. Describe how your product handles this? Reporting: The case tool shall provide all statistic reports on investigations cases Archiving system: the system shall provide the archiving of completed cases, records archiving, versioning, etc. Describe how your product handles this? A.5 Reporting system: The system shall cover the reports on reconciliation, investigations and the cases tracking reports It Shall allow users to carry out the followings: Please Describe how your system handles this: 0 Build and/or customize their reports, Schedule the batches and reports Define templates of reports Generate reports using templates (such as letters, reminders for exceptions investigations, etc.) Generate statistics, dashboards and graphs; Generate outputs reports into any format (PDF, Excel, txt, XML, graphs, Word, memo, etc.); AfDB/FTRY0. All rights reserved. Version.0 / /8 BP, 00 Tunis, Belvedere, Tunisia (6) Fax: (6) tender@afdb.org - Internet:
4 Ref# Requirement / Questions Max. Upload outputs to other systems such as SAP GL, SUMMIT, etc.; (,,) Detail Send automatic s to distribution group with reports attached. A.6 System authentication, Security and Audit trail: 0 Does the system provide an audit trail and history associated with changes to requirements? Does your product integrate to windows active directory? Does the system provide Windows authentication and allow granular configuration of authentication based on time? Describe in detail the authentication process, including front-end and back-end authentication and how users reset their passwords and what happens when the passwords expire Describe your web based session management (time out, configuration, etc.) B. Documentation, and Training: 0 Ref# Requirements / Questions Max B. Availability 7 Is phone support available with live person answering? If yes at what times is the phone support available? Which locations support is available (local, EMEA and/or global)? Does a live person answer or message left? Does your support include a tracking tool for issues related to change to be operated during user acceptance test phase or in maintenance phase Describe your levels of support programs. Does your company provide guarantees on software performance or support Service Agreements (SLAs). Describe those here. Provide release notes when upgrades and/or patches are released, far prior to the upgrade or Included Optional Response (Please answer as specifically as possible) AfDB/FTRY0. All rights reserved. Version.0 / /8 BP, 00 Tunis, Belvedere, Tunisia (6) Fax: (6) tender@afdb.org - Internet:
5 Ref# Requirements / Questions Max patch date (to allow for decision and test design) and on-line support, via client web for bug, via e- mail, FAQ s, downloadable hot fixes/patches B. Training 6 Describe your technical and user training program(s), including a synopsis of relevant courses offered, options for delivery (web-based, Computer Based Training, instructor-led, etc.) and the locations of your major training centers. Provide a list of all appropriate courses with prices and course schedules. Who provides product training? How is training designed to meet customer needs? B. Documentation 7 What types of user and technical documentation (installation, configuration, troubleshoot, user manual, etc.) is provided? What formats are the documentation delivered (paper, electronic, on-line, etc.)? Is there a cost associated with documentation? Included Optional Response (Please answer as specifically as possible) C. Implementation: 8 Ref# Requirements / Questions Max Describe the standard methodology / lifecycle / activity sequence for a typical implementation of the package from project initiation through to warranty. Show the resource requirements for the typical implementation of the base package. Resources must be identified by skill set & client versus vendor mix. Describe the resources utilized in an implementation process (vendorbased, third-party, domain knowledge, certification, number of successful installs) Is the base package fully tested, stable and operational? 5 What is the frequency of patches / fixes to the base product? Does the package require mandatory customizations? If so, please quantify in terms of work effort / duration and costs. In addition please specify which of the mandatory customization effort is fulfilled by the vendor Response (Please answer as specifically as possible) D. Technical Information: 8 D. High Architecture: 5 Max AfDB/FTRY0. All rights reserved. Version.0 / 5/8 BP, 00 Tunis, Belvedere, Tunisia (6) Fax: (6) tender@afdb.org - Internet:
6 Description: (include architecture; or tier client server, web, etc., specifications for client software and communications between different tiers) What are the core products or modules offered? What are current versions? Is there any migration to further versions planned for soon? If yes describe the implication if the Bank acquires the current versions? D. System Requirements : Server: 5 Max Describe the servers hardware specifications required for your product (processor, minimum memory requirement, disk space, etc.) What type of Operating System? [ ] Windows [ ] [ ] 00 [ ] Other: Win008 UNIX What type of Databases [ ] Oracle [ ] SQL Server [ ] Other: Server Application / Web Do optional software are required for full access to the wide range of features offered by your product - List these optional software [ ] Tomcat [ ] WebLogic [IIS] [ ] JBOSS [ ] Other [ ] Yes [ ] No D. System Requirements : Client: 5 Describe the client hardware specifications required for your product (processor, minimum memory requirement, disk space, etc.) What type of Operating System? [ ] Windows XP / 7) [ ] MAC [ ] Other: What type of Web Browser [ ] [ ] Firefox + [ ] Other: Internet Explorer 7+ Centralized deployment on clients? Do optional components are required to install on the client (e.g : plugin for FireFox and Internet Explorer) - List these components [ ] Yes [ ] No D. APIs, Integration and Partnership: 5 Max AfDB/FTRY0. All rights reserved. Version.0 / 6/8 BP, 00 Tunis, Belvedere, Tunisia (6) Fax: (6) tender@afdb.org - Internet:
7 Does this product integrate with other products? [ ] Yes Describe how product integration is accomplished with your platform and what makes it advanced as a modular platform Describe your APIs (how your source code repository is open and component service easy for customization) Does your product integrate with Microsoft Office (Word, Excel, Outlook)? Does your product integrate with ERP SAP? Which version? How? Does the system support SAP Process Integration (SAP PI)? How? Does your product integrate with SAP Banking Communication Management (SAP BCM)? How? Does the system integrate with SWIFT Alliance system? Which version of Swift Alliance? How? Is your company a SWIFTReady label provider? Is your proposed product a SWIFTReady application (certified by Swift)? Does the system integrate with SUMMIT? How? Does your company have any partnership with Misys on Summit? And/or on any other Misys product? Which other systems does the system integrate with? List all sources of data the system can integrate with Describe which types of data format can be imported and or exported Integration Technologies used (XML, Web services, Batch import/export, other) Application Customization and Development: 6 Max Can the product be customized for a given installation? [ ] [ ] Yes No Describe the flexibility of the application configuration and customization tools? Is customization done by or by Client? If Client, describe the development language, tools and training required to do the customization If Client, describe your recommendation on how source version and releases could be managed, compiled, integrated, testing and deployed with your platform Does the product include a repository and data model? Administration: 5 Describe amount of staff and skill set required to provide ongoing operational and administrative support after installation Does the platform allow centralized administration? This is a must. Is there any possibility to connect a data warehouse and/or Business Intelligence tool? D.5 Extension Points: Max Can this product be extended by adding new feature? If Yes, describe how service can be easily configured and extended D.6 User Interface : 5 [ ] No [ ] Yes [ ] No Does your system use the web interface? 5 Total points in this area are 0 which will account for 50% of the technical evaluation criteria indicated in Annex 6. AfDB/FTRY0. All rights reserved. Version.0 / 7/8 BP, 00 Tunis, Belvedere, Tunisia (6) Fax: (6) tender@afdb.org - Internet:
8 AfDB/FTRY0. All rights reserved. Version.0 / 8/8 BP, 00 Tunis, Belvedere, Tunisia (6) Fax: (6) tender@afdb.org - Internet:
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