Publishing Enterprise Mobile Services

Transcription

1 Information Systems Strategy Publishing Enterprise Mobile Services Anand Patel, Enterprise Architect, 23 rd May

2 About Network Rail We are a Private Company of 35,500 People Revenue of around 6 billion per annum Every Year We Support 1.46 Billion Passenger Journeys 273,000 Freight Trains Future Demand 2 Billion Passenger Journeys by 2025 Freight Growth of 100% by

3 About Network Rail We Own & Run Britain s Rail Infrastructure: 20,000 Miles of Track 40,000 Bridges & Tunnels 6,500 Level Crossings 22,000 Switches & Crossings 8,200 Commercial Properties 17 Major Stations 4

4 About Network Rail Network Rail are: UK s Largest Private Landowner UK s 4th Largest TelCo Network Rail do not: Operate passenger or freight trains Set passenger rail fares Sell train tickets 5

5 Network Rail Corporate Structure Asset Management Network Operations Infrastructure Projects Corporate Services 6

6 About Network Rail Our role: A better railway for a better Britain More reliable Greater capacity and efficiency Safer Better value for customers and taxpayers 7

7 What is most important to Network Rail? Everyone Home Safe Every Day 8

8 Two Disasters Potters Bar (May 2002) Commuter train coach derailed at 97mph 7 people killed 76 people injured Lambrigg, Cumbria (February 2007) Virgin Pendelino derailed at 96mph 1 person killed 88 people injured 9

9 The Investigation Caused by faulty Switch & Crossing Assets Paper-based processes led to inaccurate asset management information Paper-based audit trail led to inspections being missed Network Rail could not accurately locate similar infrastructure due to inadequate Switch & Crossing asset information Network Rail made a commitment to the Rail Regulator to have an accurate and maintained Switch & Crossing asset database by December

10 A new approach was needed Align information to business processes Connect people to information Maintain accurate asset information Leverage information to deliver service Automate business processes Provide holistic information to the rail industry 11

11 S&C Asset Data Verification Goal: To save lives by enabling proactive management of S&C assets Objective: Enable S&C inspection & return accurate data in minutes Deliver a Corporate Application Store Implement Mobile Device Management Develop the S&C FieldReach iphone Application Develop new Web interfaces to ABB Ellipse Deploy around 9,000 iphones to track side staff Implement an enterprise gateway for mobile and B2B services 12

12 Architectural Principles Guiding Principles Flexible not Rigid Sustainable not Disposable Valuable to the Enterprise not Locally Resilient not Fragile Open not Restricted Governed not a Consensus Simple not Complicated Transparent not Privileged All mobiles and tablets are treated as external Internet devices Mobile devices are Corporately Owned, Personally Enabled Corporate applications must work offline and use opportunistic connections 13

13 Why Forum Sentry? Support for all the protocols and data types required HTTPS, SMTP, SFTP, JMS, JBOSS, XML Weblogic, WebSphere MQ etc. Security capabilities exceeded the competition Layer 4-7 Inspection & Validation Encryption & PKI Transaction Auditing Integration with ADFS, SAML, OAM, SiteMinder, RSA Cost around 50% of competitive solutions Quick and easy to implement Able to meet Non-Functional Requirements 14

14 A Solution Overview Source Validation Encryption Malware Scanning Schema Validation Apple iphone S&C Data Verification Applicaton Web Services Forum Sentry Web Services WebSphere Application Server ABB Ellipse PKI Policy 15

15 The Implementation Experience Sentry devices configuration & deployment within 5 days (elapsed) Agile multi-party solution development & testing took about 3 weeks We found a ForumOS TM bug where Sentry converted a GET request to POST Reported to Forum Support & within 1 day issue had been replicated Within 3 days an unsupported fix had been returned for testing Within 5 days the fix was a fully supported and tested release 16

16 S&C Asset Data Verification Result Go-Live completed on schedule in July 2012 Penetration test showed zero vulnerabilities No service incidents since launch in July ,000 inspections completed by December 2012 Inspection and data input takes minutes Service is used to process 70,000 work orders p.a. 17

17 Ongoing Journey with Forum Sentry Now: Mobility Integration Gateway Mobile Enterprise Application Platform Now: Identity Federation Active Directory Federation Oracle Access Manager X509 Certificates Future: Distribution of rail industry message feeds IBM MQ SFTP 18

18 Mobile Services Architecture Authentication & Identity Federation Encryption Real-Time Data Feeds Malware Scanning Schema Validation Websphere MQ Master Data Management Smart Phone App3 etc App1 App2 MEAP Web Services Multi- Protocol WebSphere Message Broker SOA Transactional Systems Forum Sentry Oracle BPM PKI 3 rd Party Directory Services SAML LDAP Directory Services Policy 19

19 The Gateway to Network Rail Forum Sentry will act as the gateway for all industry-specific mobile services Integration to SOA architecture & BPM Enable IT services for track-side staff Advance the technology enabled railway Forum Sentry will be used to replace 3 different systems for B2B data feeds Push & Pull services from Enterprise Service Bus Enhanced security for critical transactions with industry partners Improved performance & availability of customer information systems Apply information & data standards for industry integration 20

20 Questions 21