Mobile Payments World. Consul4ng Overview 2013

Transcription

1 Mobile Payments World Consul4ng Overview 2013

2 About Us Payments Cards and Mobile Consul4ng occupies a niche posi4on in the market. We have been in business for more than 17 years and through our Publica4ons and Research divisions we have an exclusive overview of the market. With the consul4ng prac4ce we aim to offer our customers quality consultants and associates who are experts in their field, from ex- bankers to trained consultants in Business Strategy, experts in Project Management, Opera4onal Excellence, Risk and Security audit reviews, Technology Acquisi4on (solu4on and vendor selec4on) and if your road map requires we have a separate but integrated consul4ng business in Mobile Payments Consul4ng. What do we cover: Cards and E & M- Payments Strategy Consul4ng Business Consul4ng Market Intelligence Services Project & Program Management Large Scale Research Projects Business Role in M&A Projects

3 Our Approach We offer assistance with each stage of the business cycle, from sewng strategic direc4on and execu4ng effec4ve business and process change management to ensuring ongoing corporate performance and business success. We believe that our clients own the process of delivering change. Our role is to provide specialist advice and guidance to facilitate this change. We only allocate consultants with the appropriate experience for the assignment. It might mean involving a number of specialists during the course of a project but only if and when required. We always put cost effec4veness and client needs first. Each assignment is directed and controlled by a Partner or Director of Payments Cards and Mobile Consul4ng to ensure total quality control and hands- on management involvement. We insist that our clients take ownership of both the issues and the solu4ons. As team players, our consultants work in close partnership with our clients, forming joint working groups and project teams to get the job done. We believe in a joint working approach to ensure effec4ve transfer of knowledge to your staff. Our aim is never to leave a project half- finished and without proper handover. We decline assignments where we feel there are others beyer qualified for the job Client interests always come first. We strive to foster internal acceptance of change and to generate a strong internal team spirit a team that is willing and ready to embrace corporate change and to celebrate success.

4 We Know Payments What do we cover? Cards and E & M- Payments Strategy Consul4ng Business Consul4ng Market Intelligence Services Project & Programme Management Large Scale Research Projects Business Role in M&A Projects

5 Cards + E and M- Payments Debit Maestro, MasterCard Debit V PAY, Electron, VISA Debit Domes4c Debit e.g. bankaxept, BC/MC, Dankort, girocard, CB Credit & Delayed Debit MasterCard, VISA, AMEX, Diners Card, Discover, China Union Pay, JCB Prepaid Bank issued prepaid cards; non- bank prepaid products PLC Private Payment Cards; Card Based Loyalty Systems Card Product profitability analysis and enhancement Charge- back management/ health checks and training Co- branding partner selec4on, evalua4on and programme implementa4on Own Label private card payment programme development Contactless card/emv smart card/mul4- func4on chip card strategy development and implementa4on Credit and debit card programme health checks Credit scoring and credit bureau service development Credit risk policy development and best- prac4ce benchmarking

6 Cards + E and M- Payments Acquiring business strategies Merchant processing services and op4ons Issuer business strategies Cardholder processing services and op4ons Electronic banking / mobile banking strategy development and implementa4on e- Banking / m- banking transfers on the internet / mobile internet Secure e- payment / m- payment service development E & M- Payment processing services and op4ons Supply of specialist staff, contractors and interim management resources

7 Cards + E and M- Payments Technology Magne4c stripe EMV Contactless & NFC Bank Cards PLC, especially Fleet & Fuel Cards Interfaces & Protocols ISO 8583, IFSF, ISO EFTPOS Devices, ATM Devices, mini- POS Devices ATM/POS Network Processing Systems e- Payment- & mobile Payment Processing Systems Acquirer Processing Systems Issuer Processing Systems Fraud Control & Fraud Preven4on Systems

8 Cards + E and M- Payments Security EMV security consul4ng PCI PTS / PCI DSS consul4ng PCI health checks & pre- audit support Rules & Regula?ons Brand rules / Scheme rules SEPA instruments SCF, SCT, SDD EC direc4ves, EC regula4on e. g. PSD, EMD, AML, end- date regula4on Cer4fica4on projects ATM/POS devices, chip cards and host systems Front- End and Back- End Solu?ons Host sokware applica4on design

9 Retail Banking and Payments SEPA Credit Transfers SEPA Direct Debit Domes4c Payment Systems CSM Systems (formerly N/ACH) Retail banking strategy development and implementa4on Card payment market sector analysis and strategy development Product and service porlolio analysis, evalua4on and enhancement Developing turnkey product and marke4ng campaign solu4ons Customer and product segmenta4on strategy and associated new service development Lifestyle segmenta4on and service packaging Service diversifica4on and new sector entry Customer- based profitability analysis Payment card strategy development and business planning World- class product design, development, implementa4on and ongoing management of credit, debit, charge, corporate and prepaid cards

10 Strategy Consul4ng Market Intelligence Data Collec4on, Analysis, Evalua4on Regular Intelligence Es4mates Compe44on Monitoring Planning and defini4on of objec4ves New market entry research and business development strategy Business diversifica4on strategy development and assessment Merger and acquisi4on selec4on, evalua4on and due diligence studies Joint venture and strategic alliance opportuni4es, selec4on and evalua4on Key performance indicators and execu4ve scorecard development Pricing analyses and profitability studies Aligning customer needs, strategic direc4on and corporate culture

11 Business Consul4ng RFI & RFP Bid Process Management Development of coherent, comprehensive RFI and RFP documents Performance Cockpits / Dashboards Measurement and data visualiza4on Training Programs Business process re- engineering Opera4onal risk assessment in accordance with the Basel II capital accord Opera4onal management support Informa4on and systems technology strategy development Defining op4mum processing op4ons (outsourcing or in- house ) Vendor assessment and technology selec4on Opera4onal health- checks and business efficiency benchmarking Ensuring op4mum use of technology Business needs analysis Effec4ve risk management strategy and policy development

12 Project & Program Management Business Requirements Func4onal Specifica4ons Technical Specifica4ons Project Management Change Management Implementa4on Projects Development Projects RfI/RfP Bid Management

13 Organisa4ons supported by our Consultants

14 Contact Alex Rolfe Managing Director Payments Cards and Mobile Horst Forster Principal Consultant PCM Consul4ng +49 (2235)