Introduction. S Standard Inclusion. O Optional Inclusion. C Custom Inclusion. R Future Roadmap

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2 Introduction This equirements Analysis Document has been designed to assist those retailers considering investing in an enterprise level IT system to improve the management and administration of their store real estate portfolio. Although the template for this document has been prepared by ynetek ystems, providers of LeaseEagle, it constitutes a very detailed overview of the elements required for professionally managing and administrating a retailer real estate portfolio. nce a retailer understands and accepts the significant financial, corporate, legal and strategic benefits that come from the professional management of its real estate this document will assist them to evaluate exactly what they require from an IT system. In order to help streamline a potential customer s specific evaluation of the LeaseEagle etailer eal Estate Management ystem this document also details the inclusions available when purchasing the software or subscribing to the application service, in accordance with the following index: tandard Inclusion ptional Inclusion C Custom Inclusion Future oadmap Whilst this equirements Analysis Document provides a very detailed overview of a set of proposed requirements a retail business should seek from an IT system for managing real estate it is not necessarily a complete list and should be considered only as a guide or reference tool, and as such should not be taken by a reader or its employer as advice, counsel or representation on behalf of ynetek ystems Pty Ltd or its employees. Further enquiries for the LeaseEagle system or requests for assistance with this document should be made by calling the company on (Australia); (New Zealand); or +1 (781) (United tates), or via [email protected].

3 Table of Contents Tenancy Information... Lease Agreement Information... Franchise Agreement Information... Property Information... Contact Information... Communications & File Notes... Financial Information... Invoicing Approval & Payments... Document Management... Custom eminders... KPI Tracking... Automated Notifications... Portfolio & Financial eporting... Administration eporting... ales Information & eporting... Charting & Analysis... Project Management... Asset Management... Training & upport... Administration Tools... ystem perations and Controls... Additional Notes and equirements

4 Tenancy Information P/tore ID Code Current tatus (i.e. pen, Closed, Under Negotiation) wnership Profile (i.e. Corporate, Franchised, JV) Tenancy Format (i.e. hop, Kiosk Performance Category/anking Tenancy Area Address Details (i.e. treet, Postal) Phone/Fax/ Handover/pening Dates Closing Date (if applicable) Current Contacts (i.e. ite Manager, Property Manager) Fit-out/Construction Cost Fit-out/Maintenance Contractor General Notes Location Mapping (i.e. Google hyperlink GI Mapping & earch via BING Maps Current/Historic Agreements (i.e. Lease, Franchise) Current/Historic Charges (i.e. Electricity, Cleaning) Current/Historic Documents (i.e. Tenancy Plans, Photos) Current/Historic ales Information Custom Tenancy Fields (Total of 30) Trade Area Demographic Information Additional Information or equirements

5 Lease Agreement Information Complete Life-cycle Management Lessee/Lessor Details Lease Type (i.e. Leases, Licences, ub-leases) tart and Expiry Dates ize of Leased Area Agreement tatus ccupancy Cost Details* (inc. ent, utgoings & Promos) ent Free and/or ent Abatements* Percentage ental Details* Auto CPI eview Updates Landlord Incentives* (i.e. Fitout, Marketing) Bank Guarantee Information Personal Guarantee Information Insurance Details (i.e. Public Liability) Permitted Use Details pecial Conditions ptions / ights of enewal Custom Lease Agreement Fields (Total of 30) Custom Clause Fields (inc. Document Link) Automated Notifications (i.e. Critical Dates) * efer to Financial Information for Further detail Additional Information or equirements

6 Franchise Agreement Information Complete Life-cycle Management Franchisee/Franchisor Details tart and Expiry Dates Exclusive Territory Period oyalty tructure* Franchise Establishment Fees* ther Establishment Fees* pening Promotion Fee* Franchise enewal Fee* Current/Previous Year oyalty Charged* Bank Guarantee Information Personal Guarantee Information pecial Conditions ptions or ights of enewal Custom Franchise Agreement Fields (Total of 30) Custom Clause Fields (inc. Document Link) Automated Notifications (i.e. Critical Dates) * efer to Financial Information for Further detail Additional Information or equirements

7 Property Information Property Type (i.e. ffice Complex, Warehouse) Name of Property Address Details Landlord and Managing Agent Details Phone/Fax/Website Year pened Estimated Asset Value No. of Car Parks Trading Hours Contacts (i.e. Centre Manager, Facilities Manager) General Comments Personal Notes & eminders Current Area (GLA) Total Centre and pecialty Moving Annual Turnover Total Centre and pecialty Pedestrian Traffic Flow Tenancy Mix Details (i.e. Major Tenants) Location Mapping (i.e. Google Maps) Current/Historic Documents (i.e. Tenancy Plans) Trade Area Information Additional Information or equirements

8 Contacts Information Type of Contact (i.e. Person, Company) Company/Position/Title First Name / Company Name Last Name / Trading Name ABN / ACN / ID Number Address Details (i.e. treet, Postal) Phone, Fax, Mobile , Website, kype Address General Details Global Time Zone / Date Format earch and Export Communications and File Notes By Tenancy / Contact Date ecorded Type (i.e. Phone Call, ) Custom Communication Category Details/Action earch and Export User Log eporting Links to Documents and eminders Additional Information or equirements

9 Financial Information Custom Charge Type Creation Financial/Accounting Code Mapping Description of Charge tart and Expiry Dates Local Currency Budget Charge Amount Credit and Debit Charge Types Tax Details (i.e. GT) Calculation Method (i.e. % of ales, um of Charges) eview Type (i.e. Market, CPI) CPI Details (i.e. Type, Amount) eview Frequency (i.e. Financial Year, Annually) Budget, Forecast and Accruals Management Invoice Approval and Payments Invoice Details tatus (i.e. Pending, Approved) upplier Amount Payable Tax Details Payment Description Payment Terms (i.e. Due Date) Comments/eferences Authorised Payment Amount Authorisation Details (i.e. Contact, Date) Amount Paid (Actual ecorded) Payment Method (i.e. EFT Code) canned Invoice (i.e. Document Bank) Custom Transaction File Export

10 Document Management Corporate or Per Tenancy Document Department/Type File Type/Name (> 200 supported) Auto-backup tatic Templates earch and eport Multi-Document Upload Document Encryption Custom Document Creation Custom eminders Enterprise or Tenancy Level Person/Contact ubject/detail Custom cheduling Custom ecipient Lists KPI Tracking Total ccupancy Cost ($) Total ccupancy Cost (% of ales) olling Annual ales ales Per quare Metre (Annual, Monthly) Gross Profit ($) Gross Profit (% of ales) Wages ($) Wages (% of ales) Net Contribution ($) Net Contribution (% of ales)

11 Automated Notifications Lease Agreement End Dates Franchise Agreement End Dates ent and ccupancy Charge eviews ption/ Exercise Dates Custom ecipient List Custom cheduling Portfolio & Financial eporting Live eporting Framework Variable Date/ Period election Customised Field election Financial/Custom eport Filters ummary Calculations (i.e. um, Averages) ystem & Custom eporting Templates Variance to Previous (i.e. Year, Period) Multiple Export Formats (CV, Excel or PDF) AIF & FAB13 eporting hared eporting cheduled eporting via Administration eporting Agreement Clause eporting Document Bank eporting Percentage ent Tracking tore Performance eporting Consolidated Country eporting

12 ales Information & eporting ales Format (i.e. Monthly, 4/4/5) eportable ales Period(s) (i.e. June 2008) Variable Currency Auto-reporting to Landlord Contact Custom ales eporting Interface Charting & Analysis Portfolio Profiling Performance Benchmarking Live Dashboard Charting eal Estate Performance Profiling ales Performance Tracking Comparative tore Performance Analysis Project Management Project Type Templating Customisable Approval Process (i.e. By who?) Customisable Approval Program (i.e. By when?) Customisable Assessment Criteria (i.e. How?) Project tatus (i.e. Current, Pending) ole Based Project Access Notifications and eminders LeaseEagle Portfolio Integration Current/Historic Documents (i.e. Tenancy Plans) Gantt Chart or Task List Views Dashboard tatus Traffic-lighting

13 Asset Management Company/Account Code ervice Area Asset Name/ Description wner/contact epairs and Maintenance Contact epairs and Maintenance chedule Asset Class/Code Acquisition Date/Value Depreciated Value/Date Custom Fields Training and upport Dedicated Administrator Training FEE Ticket-based Helpdesk Telephone upport (Premium Account Holders) Administration Data Abstraction Templates Interactive User Guide Video Tutorials nline Training eminars User Group/Forum Minimum Product Development Guarantee Customer ervice tandards Dedicated ervice Level Agreements Feature equest Program Contractible Data ervices Team Business Protocol Consulting oftware Customisation

14 Administration Tools Detailed Audit Logging preadsheet Data Uploading (i.e. Leases, ales) Traffic Light Display Auto Data Updates for Public Properties Fixed Document Templates Auto ent eview Calculations Corporate Logo Branding Custom Financial Years Variable Currency with FX ate Pivot Auto CPI Updating Post-Expiry Financial Forecasting Automated enewal of Agreements (i.e. Lease, Franchise) Customisation of Fields/Labels ystem perations and Controls Enterprise 2.0 User Interface Enterprise tandard Database (i.e. M QL) Apache Cassandra Distributed DB Design Multi-level ole Based Access Centralised Authentication Controls Customisable User Dashboard Geographically Defined Nomenclature Automated Critical Date Watch Lists Leading encha Based User Interface Framework Dynamic tore Grouping Customised Tenancy Labelling Instant Data Updating 128 bit L Data Encryption

15 Additional Notes and equirements