liferiskonline.com.au

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1 Subscription Brochure Insurance research services to help you to protect your clients against life s misfortunes October 2013

2 2 LifeRisk Online is a Registered Business Name of Life Risk Services Pty Ltd ABN Auth Rep No , and is a Corporate Authorised Representative of LifeRisk Partners Pty Ltd ABN AFSL Under its AFS License LifeRisk Partners Pty Ltd is authorised to provide general life risk insurance product advice to wholesale clients. LifeRisk Partners Pty Ltd was formed in 2005 to develop a range of software and research based services to meet the evolving needs of AFS Licensees including Dealer Groups, their Authorised Representatives and Life Insurance companies in the Wealth Protection market. Services available from our multi-disciplinary team include: LifeRisk Online - a web based life insurance product research and comparison system for Advisers Quote Systems Life Insurance research solutions for Licensees including Publications assessing the products and service provided by Life Companies Consulting Services including assisting with Risk APL Tender Projects and membership of Licensee Risk committees Ongoing product research Independent Company and Product Reviews For further information refer to or contact us on or by at info@liferiskgroup.com.au LifeRisk Services Pty Ltd, LifeRisk Partners Pty Ltd and LifeRisk Online are members of the LifeRisk Group. No shares are owned by life companies or other entities and individuals that provide personal life insurance product advice. Contact Details T: F: St Boswells Ave PO Box 12 Berwick VIC 3806 E: info@liferiskonline.com.au W:

3 3 Liferisk Online is an internet-based subscription service that provides life insurance premium comparisons and product research for Advisers. Putting together product and premium comparisons for clients has never been easier, with client details set up in the quote process and a fast, easy to use comparison tool. Fast, reliable quote service Every premium is backed with a Real Quote, every time All quotes are produced in the One place at the One time in less than One minute You get Quotes that can be used for Insurance Applications Product research One Insurance Portfolio product score for each Quote Research focussed on the main product features Research signed off by our AFS Licensee, LifeRisk Partners AFSL Advisers from a wide range of Licensees subscribe to LifeRisk Online including 360 Private Pty Ltd Advocate Advisory AMP Financial Planning Australian Financial Risk Management Charter Financial Planning CWS Dealer Services Dover Financial Advisers Elders Financial Servoces Financial Link Group Garvan Financial Planning GOLD Financial Hillross Financial Services HNW Planning Interprac Financial Planning Lionsgate Financial Group Lonsdale Financial Group Marsh Professional and Reliable Financial Services Review Your Investments Sentry Financial Services Synchron Unique Advisers Wren Investment Advisers Access to Australia s leading retail Life Risk Insurance products from

4 4 What is LifeRisk Online? Access to a wide range of quote comparisons covering insurances including: Non Superannuation Life Cover Accidental Death linked to Life Cover Stand Alone TPD Own and Any Occupation, Home Duties and Non-Occupational options linked to Life Cover Stand Alone Trauma linked to Life Cover Stand Alone Child Cover Income Protection Professional Comprehensive Standard Standard Accident Only Business Expenses Life Company Trustee and SMSF Trustee Superannuation Life Cover Accidental Death TPD Own (where available) and Any Occupation, Home Duties and Non-Occupational options linked to Life Cover inside and outside Super Stand Alone Split TPD with TPD Any inside Super linked to TPD Own outside Super Trauma inside super (where available for SMSF Trustees) Trauma cover outside super linked to Life Cover inside super Income Protection Standard Standard Accident Only

5 5 LifeRisk Online is fast and easy to use LifeRisk Online is suitable for my business LifeRisk Online saves you time and money with Real Quotes with quote PDFs that you can download at anytime in the One place at the One time Fast and easy to use One page Comparison Quote layout More accurate comparisons using occupations from each company s list Research that results in one Premium and Product Score for each company Designed for ease of use You can be assured that you have the quotes you need as LifeRisk Online provides you with easy access to each company s full occupation list together with the tools to enable you to select the right occupations quickly and accurately. The fast and easy to use layout allows you to choose the products and options you need for your clients in a clear and logical manner. We have designed LifeRisk Online so that it is fast and easy to use. Setting up your clients is very straightforward, with a minimum of detail needed. LifeRisk Online is focussed on obtaining the accurate, real quotes you need as fast as possible from each of the companies with a minimum of effort.

6 6 Premium Comparisons The premium comparison module provides access to quotes from all major insurance providers retail suites. Functionality includes providing Real Quotes from each company s online Quote system or desktop quote system where an internet based quote system is unavailable. Online quotes can be run and saved to your life company adviser account. Quotes are obtained in real-time from Australia s leading Life Insurance companies using each company s website or desktop software. Access is through LifeRisk Online s dedicated proprietary technology, which uses each company s system to generate quotes. Web based quotes are usually completed in 15 to 40 seconds with quotes produced using desktop quote systems taking about 1 minute. As a result every premium is validated with each company s quote system as it is produced. Standardised Format Client information is entered once only into quotation webpages with an easy to use layout. PDFs of Premium Comparison reports and Life Company Quotes can be printed or downloaded for use with Statements of Advice or insurance applications. Full Range Of Insurable Risks Access to real life quotes including insurance portfolio of cover that can include Life Cover, Total and Permanent Disablement, Trauma, Child Cover, Income Protection and Business Expenses. Valid Comparisons We have taken the hard work out of comparisons by analysing each company s product range and set up the quotes produced by LifeRisk Online so that they are as comparable as possible. Analysis was done on the basis that the quotes provided are the lowest cost that meet or exceed the requested quotation criteria. LifeRisk Online comparison reports are based on company quotations. Users can customise their Quote comparisons by selecting the companies, cover, sums insured and options they want included. Quotes are available for a wide range of commonly available options. For more details you should refer to the User Guide. Occupations To ensure the accuracy of quotations, users have the option of selecting occupations from each company s occupation list. In addition, we have provided a list of occupations based on the Life Companies top 30 occupations. These occupations have been selected with manually chosen alternates to make selection between similar occupations easier. Commissions Where needed, commission can be set using each company s settings or you can use our pre-set commission settings that provide the matching percentage of commission (if available) or use the next higher setting (if a matching setting is not available). Quote Save & Recall You can save and recall quotes to alter and re-run without having to re-enter any details.

7 7 Product Research With LifeRisk Online, quotes are just part of the package with dedicated Life Risk Insurance research services available in a Subscription module. The research includes product and feature scores and a clear explanation of the research and scoring methodology. We have focussed on the main features of the company products. Our approach is to provide scores based on the relative strength of product features i.e. Relative payment size (if they vary) Relative generosity of the terms and conditions of payment Relative ease of access to a feature - e.g. future insurability events AFSL Approved Product Research All product research is conducted and approved by Life Risk Partners ABN , AFSL , the Australian Financial Services Licensee in the LifeRisk Group. LifeRisk Partners provides the following General Advice Warning. General Advice Warning The information provided using LifeRisk Online may contain wholesale product advice which is general in nature and is provided to wholesale clients i.e. AFS Licensees and their Authorised Representatives in accordance with LifeRisk Partners Pty Ltd Australian Financial Services License conditions. The Quotes and Reports produced using LifeRisk Online are not suitable to be acted upon as life risk insurance product advice without additional input from an Australian Financial Service Licensee or an Authorised Representative of a Licensee who is authorised to provide personal life risk insurance product advice to retail clients. In particular, LifeRisk Online warns that individual client circumstances and needs have not been taken into account in LifeRisk Online research. One Overall Product Research Score The product research is integrated into the Premium Comparisons so that One Overall Product score is provided for each company s product range in a Comparison. Individual Cover Scores are also provided for Life Cover, Total and Permanent Disablement, Trauma, Income Protection and Business Expenses. Individual features can be compared by accessing the Product Research or the PDS extracts on the website.

8 8 Product Research You can Adjust Product and Overall Product Research Score Weights As much as is possible, the default weights used to combine Feature scores into Product scores are based on the average cost or the frequency of occurence of the events. Overall Product Research scores are calculated by using the estimated average cost of each of the products. It is unlikely that the default weights are suitable for for use with your clients. So that you can take into account your client s needs Advisers can adjust the weights of the Features in the Product score. We also allow users to adjust the weights used to calcualte an Overall Product Research score. PDS Extracts Of Product Features and Trauma Event Wording Access to extracts from PDSs of Product features and Trauma events are also available. You can set up and download reports that compare these features on screen or as a PDF. To assist you with providing replacement product advice, product feature comparison reports are being developed so that we can provide you with information about the differences between current and closed products. Product Research Methodology We provide access to our Product feature methodology so that Advisers can determine if our analysis is appropriate to use with individual clients.

9 9 Research Results Research results are clearly and simply displayed with data obtained from the quote webpage and PDFs. Data provided includes the premium for the selected payment frequency, the first year total premium and 5 and 10 year average premiums. The Product research score is included in the results section for Product Research subscriptions as well as a chart that shows the premiums and product scores in an easy to absorb image.

10 10 Comparison Reports We provide a range of Comparison Reports: Comparison Reports with and without the product score and an Adviser Report. These documents can be downloaded as PDFs. In addition, PDFs of life company quotes can be downloaded. The Premiums Report summarises the quotes produced and provides you with a 1 page report designed to be used as an attachment to a Statement of Advice and used with clients to demonstrate that the market has been researched as part of your advice process. See below for a sample. Freddy Smith Financial Adviser Life Risk Group Corporate Authorized Representative No of Life Risk Services, ABN , AFSL Prepared for Fred Smith on 2 October 2013 by Freddy Smith Life Insured Name Fred Smith Sex Male Date of Birth 1/1/1977 Income pa $120,000 State NSW Smoker Non-Smoker Employment Employed Quotation Details Quote Id Premium Type Stepped Lump Sum Insurances Sum Insured Term Life Cover $1,000,000 Premium Waiver No Guaranteed Future Insurability - Personal Yes Guaranteed Future Insurability - Business No Guaranteed Future Insurability - Extended Business No Total and Permanent Disablement Linked $500,000 TPD Occupation Type Any Occupation Life Cover Buy-back on TPD No Trauma Linked $250,000 Partial Payment Events No Trauma Reinstatement No Life Cover Buy-back on Trauma No Income Protection Insurances Monthly Benefit Income Protection Cover $7,500 Cover Level Comprehensive Cover Policy Type Agreed Value Waiting Period 30 days Benefit Period To Age 65 Claim Indexation Yes Day "One" Accident No Super Maintenance Benefit $0 The Product Report also provides you with a summary which includes Product Research scores and a graph which visually shows you the results. The Adviser Report includes key information such as: the details of the life insured, the type and amounts of cover, selected options, premium results and product research scores. The Adviser Report also includes useful information designed to save advisers time including a Value Map which shows at a glance the relative premium and product research scores. Other information in the Adviser Report includes average premiums over 5 and 10 years based on nil indexation to ensure that the projection amounts are comparable, actual company occupations used, commission settings as well as Medical and Financial Underwriting requirements. Premium Comparison Results Company Occupation Monthly First Year Average Premium Premium Cost 5 Year 10 Year Co14 Co16 Co6 Co61 Co67 Co7 Co74 Co77 Co87 Co88 Co91 Co93 Co98 $ $ $ $ $ $ $ $ $ $ $ $ $ $4, $4, $3, $3, $4, $4, $4, $4, $3, $4, $4, $4, $4, $4, $4, $3, $3, $4, $4, $4, $4, $3, $4, $4, $4, $4, $4, $4, $3, $3, $4, $4, $4, $4, $3, $4, $4, $4, $4, Notes This report has been prepared by LifeRisk Online ABN Authorised Representative No , a Corporate Authorised Representative of Life Risk Partners Pty Ltd ABN AFSL LifeRisk Online and Life Risk Partners are members of the Life Risk Group. LifeRisk Online takes no responsibility for the subsequent use of this report. LifeRisk Online has taken all reasonable care in preparing this report and takes no responsibility for inadvertent errors and omissions, or those due to the information received from other parties. If any errors or omissions are found, these should be brought to our attention so that appropriate corrective action can be taken. Copyright 2013 LifeRisk Services Pty Ltd

11 11 Links to Online Applications Online Applications We provide you with the functionality to link the quotes you produce using LifeRisk Online to your life company Adviser website account. Saved quotes can be used with each company s online Application systems without running another quote! To take full advantage of these links, Users need to save their provider access details on LifeRisk Online. MLC quotes will be converted to their web based system in coming months. For OnePath and BT we use their desktop software to provide you with quotations. Naturally, these quotes can also be used to apply for insurance. Currently quotes produced for AIA, AMP Flexible Lifetime Protection and Elevate Insurance, Asteron, ClearView, CommInsure, Macquarie, TAL and Zurich are produced using their online quote systems.

12 12 Subscription Plans Your LifeRisk Online subscription is currently structured as Premium Comparisons and Product Research. You can also subscribe to the Premium Comparison Only service. Product Research and Premium Comparison With the Product Research and Premium Comparison subscription users will be able to access Premium Comparisons as well as Product and Overall Product Research scores. The subscription also provides you with, independent Client and Adviser reports, quote PDFs and Online Application functionality. Premium Comparison Only The Premium Comparison Only subscription option gives you access to premium comparisons, independent Client and Adviser reports, quote PDFs and Online Application functionality. This option is ideal for Advisers who prefer to do their own product research. Product Premium Comparison & Product Research Premium Comparison Only Subscription Period Monthly with no long term ongoing commitment Fees $109 per month inc GST $59 per month inc GST Payment Options BPAY or Cheque Monthly or Quarterly in Advance

13 13 Subscription Plans Subscriptions are provided on a per Adviser User basis. That is a separate User Account is established for each Adviser User. Subscriptions can include more than one Adviser. Paraplanners and Practice Support Staff may use an Adviser s User account on behalf of the subscribing Adviser at no additional cost. Your subscription can be changed at any time by adding and removing users. New subscription fees will apply from the next billing period either the next 1 st or 15 th of the month depending on your billing date. Billing Arrangements Our preferred method of payment is BPAY. BPAY payments may be made from both cheque and debit accounts. Where available from your banking provider, credit card payments, are also accepted via BPAY. Special Subscription Arrangements for Licensees and larger Practices... We offer additional features for subscribers with a larger numbers of users. These features can include: Negotiated payment arrangements. Customisable online Statement of Advice and other documents. LifeRisk Online can be linked directly to other web based systems e.g. as a Risk Module in Financial Planning systems. LifeRisk Online can be embedded into a Licensee s website site making LifeRisk Online an integral part of the Licensee s value proposition to Advisers. Invoices are sent to subscribers by at the beginning of the billing period on 14 day terms. If invoices remain unpaid after 30 days, access to LifeRisk Online may be suspended until payment is made.

14 14 Future Developments More Comparison Options We are developing support for quotes that include Super and Non Super products at the same time, Stepped and Level Premium quotes by product and quotations for more than one life at the one time. We expect to release these features in coming months. New Workflow Module We are developing a new LifeRisk Online module - Workflow. This optional module will include Client Insurance data, Personal Needs Analysis and Statement of Advice templates. Details of the Workflow module content and fees will be available when the module is released. Contact Us Today To discuss your requirements, contact us on or by to info@liferiskonline.com.au. Every Adviser can access the FREE 15 day Trial Click on the FREE 15 Day Trial link to sign up for obligation free trial. During the free trial we provide full access to the Premium Comparison and Product Research subscription. There is no obligation if you elect not to proceed further. At the end of the free trial, new subscribers will be sent an Invoice for the subscription.

15 15 LifeRisk Online Subscription Agreement LifeRisk Online is a registered business name of Life Risk Services Pty Ltd ABN LifeRisk Online and its successors provide the services under the terms and conditions as set out in this Agreement. 1. Availability of LifeRisk online 1.1 LifeRisk Online is only available to Australian Financial Services (AFS) Licence holders, their employees and Authorised Representatives. Subscribers must provide the AFSL number of their Licensee together with the ASIC Authorized Representative Number of each user and their contact details when subscribing. Users who are employees of subscribing AFS Licensees are not required to provide an ASIC Authorised Representative Number. 2. conditions of use 2.1 Reports and Quotations produced by LifeRisk Online are for the use of Authorised Users with their clients and for internal management purposes such as compliance. Further distribution, in any form, to anyone else is prohibited by this agreement without the express written consent of LifeRisk Online. 2.2 Only Users that are included in a current Subscription Agreement may use the LifeRisk Online website Users must quote LifeRisk Online as the source of Comparison Reports and Quotations in all references. 2.4 LifeRisk Online Comparison Reports are provided as an information service to AFS License holders and their Authorised Representatives. 2.5 As part of its Australian Financial Services License LifeRisk Partners Pty Ltd AFSL is authorised to provide general life insurance product advice to wholesale clients. 2.6 The reports provided include information and may include general product advice. These reports are provided to Australian Financial Services Licensees, their employee representatives and their Authorised Representatives on the basis set out in LifeRisk Online takes no responsibility for the subsequent use of the research provided in the report. 3. subscription licenses 3.1 Subscriptions are provided under this Agreement on a per Adviser User basis. That is, an Adviser who is not a User under a current Subscription Agreement cannot use LifeRisk Online without breaching this Agreement. 3.2 Paraplanning staff and practice support staff may access an Adviser User s account under the direction of the Adviser User without additional cost. 3.3 Using LifeRisk Online on behalf of a person or entity which is not an Adviser User under a current Subscription Agreement is a breach of this Agreement. 4. users 4.1 Users may be added to a Subscription at any time. Additional subscription fees will apply from the start of the next billing period 1 st or 15 th of the calendar month depending on the billing date. 5. Suspending an Subscription or User Access 5.1 Subscribers may arrange for a User s access to be suspended. 5.2 Suspension means that that the user cannot access the User account during the Suspension. 5.3 If the suspended User account is accessed during a suspension, the monthly subscription fee for the monthly billing period is payable. 5.4 Suspensions start at the beginning of a billing period 6. Termination of a subscription or of a user s access 6.1 Subscribers may amend or terminate their Subscription or an individual Users subscription at any time upon provision of written notice. 6.2 Acceptable forms of written notice are , fax or letter. 6.3 LifeRisk Online services will continue to be available until the end of the month following the termination of the Subscription unless the Subscriber wants the User s access to be terminated immediately. 7. Refunds 7.1 Following the termination of a subscription or of a User s access, refunds will not be provided for monthly payments. Refunds will be provided for unexpired whole months of Subscriptions with longer payment durations. 8. TraNSFERRING TO ANOTHER LICENSEE 8.1 Subscribers and Adviser Users may transfer to another Licensee. Access to client data quotes and reports already generated whilst the Subscriber or User was a representative of the previous Licensee will be maintained under the Subscription unless we receive a request from the previous Licensee to suspend access. 9. Invoices 9.1 Invoices are issued on 14 day terms 9.2 If invoices remain unpaid at the end of the monthly billing period, access to LifeRisk Online may be restricted or suspended pending payment. 9.3 If a Subscription commences between the 1 st and the 14 th of the month.the billing date is the 15 th of the month. If a Subscription commences between the 15 th and end of the month, the billing date is the 1 st of the month. 10. updating subscription terms 10.1 LifeRisk Online may update the terms of the Subscription Agreement simply by ing the revised agreement to Subscribers. The new terms will apply from the next Subscription payment.

16 LifeRisk Online ABN Auth Rep No T: F: St Boswells Ave PO Box 12 Berwick VIC 3806 E: info@liferiskonline.com.au W: