Hairstylist. Occupational Analyses Series. Trades and Apprenticeship Division. Division des métiers et de l apprentissage

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1 Occupational Analyses Series Hairstylist 2011 Trades and Apprenticeship Division Workplace Partnerships Directorate National Occupational Classification: Disponible en français sous le titre : Division des métiers et de l apprentissage Direction des partenariats en milieu de travail 6271 Coiffeur/coiffeuse

2 You can order this publication by contacting: Trades and Apprenticeship Division Workplace Partnership Directorate Human Resources and Skills Development Canada 140 Promenade du Portage, Phase IV, 5 th Floor Gatineau, Quebec K1A 0J9 Online: seal.ca This document is available on demand in alternative formats (Large Print, Braille, Audio Cassette, Audio CD, e Text Diskette, e Text CD, or DAISY), by contacting O Canada ( ). If you have a hearing or speech impairment and use a teletypewriter (TTY), call Her Majesty the Queen in Right of Canada, 2011 Paper Cat. No.: HS42 1/ E ISBN PDF Cat. No.: HS42 1/ E PDF ISBN:

3 FOREWORD The Canadian Council of Directors of Apprenticeship (CCDA) recognizes this National Occupational Analysis (NOA) as the national standard for the occupation of Hairstylist. Background The first National Conference on Apprenticeship in Trades and Industries, held in Ottawa in 1952, recommended that the federal government be requested to cooperate with provincial and territorial apprenticeship committees and officials in preparing analyses of a number of skilled occupations. To this end, Human Resources and Skills Development Canada (HRSDC) sponsors a program, under the guidance of the CCDA, to develop a series of NOAs. The NOAs have the following objectives: to describe and group the tasks performed by skilled workers; to identify which tasks are performed in every province and territory; to develop instruments for use in the preparation of Interprovincial Red Seal Examinations and curricula for training leading to the certification of skilled workers; to facilitate the mobility of apprentices and skilled workers in Canada; and, to supply employers, employees, associations, industries, training institutions and governments with analyses of occupations. I

4 ACKNOWLEDGEMENTS The CCDA and HRSDC wish to express sincere appreciation for the contribution of the many tradespersons, industrial establishments, professional associations, labour organizations, provincial and territorial government departments and agencies, and all others who contributed to this publication. Special acknowledgement is extended to the following representatives from the trade who attended a national workshop to develop the previous edition of this NOA in Norma Brine Angela Doherty Iris Harnish Tanya Hill Linda Holden John Johnston Mary Ovens Eva Pontiroli Joseph VandenDungen Joan Waite Laddie James Wesolowski New Brunswick Manitoba Nova Scotia Ontario Newfoundland and Labrador British Columbia Yukon Quebec Alberta Prince Edward Island Saskatchewan This 2011 edition of the NOA was reviewed, updated and validated by industry representatives from across Canada to ensure that it continues to represent the skills and knowledge required in this trade. The coordinating, facilitating and processing of this analysis were undertaken by employees of the NOA development team of the Trades and Apprenticeship Division of HRSDC. The host jurisdiction of Saskatchewan also participated in the development of this NOA. II

5 TABLE OF CONTENTS FOREWORD ACKNOWLEDGEMENTS TABLE OF CONTENTS LIST OF PUBLISHED NATIONAL OCCUPATIONAL ANALYSES STRUCTURE OF ANALYSIS DEVELOPMENT AND VALIDATION OF ANALYSIS I II III V VII IX ANALYSIS SAFETY 3 SCOPE OF THE HAIRSTYLIST TRADE 4 OCCUPATIONAL OBSERVATIONS 6 BLOCK A OCCUPATIONAL SKILLS Task 1 Uses and maintains tools and equipment. 7 Task 2 Cleans, sanitizes and disinfects. 10 Task 3 Prepares for client services. 12 BLOCK B HAIR AND SCALP CARE Task 4 Analyzes hair and scalp. 15 Task 5 Shampoos and conditions hair and scalp. 17 BLOCK C CUTTING HAIR Task 6 Cuts hair using cutting tools. 19 Task 7 Cuts facial and nape hair. 22 BLOCK D STYLING HAIR Task 8 Prepares and styles wet hair. 24 Task 9 Styles and finishes dry hair. 27 III

6 BLOCK E CHEMICALLY WAVING AND RELAXING HAIR Task 10 Chemically waves hair. 31 Task 11 Chemically relaxes hair. 34 BLOCK F COLOURING HAIR Task 12 Colours hair. 36 Task 13 Bleaches hair. 39 Task 14 Performs colour correction. 42 BLOCK G SPECIALIZED SERVICES Task 15 Performs related operations for wigs and hairpieces. 44 Task 16 Performs services for hair extensions. 46 Task 17 Performs basic additional services. (NOT COMMON CORE) 48 BLOCK H SALES AND MARKETING Task 18 Performs client and salon responsibilities. 50 Task 19 Markets products and services. 52 APPENDICES APPENDIX A TOOLS AND EQUIPMENT 59 APPENDIX B GLOSSARY 62 APPENDIX C ACRONYMS 64 APPENDIX D BLOCK AND TASK WEIGHTING 65 APPENDIX E PIE CHART 69 APPENDIX F TASK PROFILE CHART 70 IV

7 LIST OF PUBLISHED NATIONAL OCCUPATIONAL ANALYSES (Red Seal Trades) TITLE NOC Code Agricultural Equipment Technician (2007) 7312 Appliance Service Technician (2011) 7332 Automotive Painter (2009) 7322 Automotive Service Technician (2011) 7321 Baker (2006) 6252 Boilermaker (2008) 7262 Bricklayer (2011) 7281 Cabinetmaker (2007) 7272 Carpenter (2010) 7271 Concrete Finisher (2006) 7282 Construction Electrician (2011) 7241 Construction Craft Worker (2011) 7611 Cook (2011) 6242 Electrical Rewind Mechanic (1999) 7333 Floorcovering Installer (2005) 7295 Glazier (2008) 7292 Hairstylist (2011) 6271 Heavy Duty Equipment Technician (2009) 7312 Industrial Electrician (2011) 7242 Industrial Mechanic (Millwright) (2009) 7311 Instrumentation and Control Technician (2010) 2243 Insulator (Heat and Frost) (2007) 7293 Ironworker (Generalist) (2010) 7264 Ironworker (Reinforcing) (2010) 7264 Ironworker (Structural/Ornamental) (2010) 7264 Landscape Horticulturist (2010) 2225 Lather (Interior Systems Mechanic) (2007) 7284 Machinist (2010) 7231 National Occupational Classification V

8 TITLE NOC Code Metal Fabricator (Fitter) (2008) 7263 Mobile Crane Operator (2009) 7371 Motorcycle Mechanic (2006) 7334 Motor Vehicle Body Repairer (Metal and Paint) (2010) 7322 Oil Burner Mechanic (2006) 7331 Painter and Decorator (2007) 7294 Partsperson (2010) 1472 Plumber (2010) 7251 Powerline Technician (2009) 7244 Recreation Vehicle Service Technician (2006) 7383 Refrigeration and Air Conditioning Mechanic (2009) 7313 Rig Technician (2008) 8232 Roofer (2006) 7291 Sheet Metal Worker (2010) 7261 Sprinkler System Installer (2009) 7252 Steamfitter Pipefitter (2010) 7252 Tilesetter (2010) 7283 Tool and Die Maker (2010) 7232 Transport Trailer Technician (2008) 7321 Truck and Transport Mechanic (2010) 7321 Welder (2009) 7265 Requests for printed copies of NOAs may be forwarded to: Trades and Apprenticeship Division Workplace Partnership Directorate Human Resources and Skills Development Canada 140 Promenade du Portage, Phase IV, 5 th Floor Gatineau, Quebec K1A 0J9 These publications can be ordered or downloaded online at: seal.ca. Links to Essential Skills Profiles for some of these trades are also available on this website. VI

9 STRUCTURE OF ANALYSIS To facilitate understanding of the occupation, the work performed by tradespersons is divided into the following categories: Blocks Tasks Sub Tasks largest division within the analysis that is comprised of a distinct set of trade activities distinct actions that describe the activities within a block distinct actions that describe the activities within a task activities that a person should be able to do in order to be called competent in the trade The analysis also provides the following information: Trends Related Items Tools and Equipment Context Required Knowledge changes identified that impact or will impact the trade including work practices, technological advances, and new materials and equipment a list of products, items, materials and other elements relevant to the block categories of tools and equipment used to perform all tasks in the block; these tools and equipment are listed in Appendix A information to clarify the intent and meaning of tasks the elements of knowledge that an individual must acquire to adequately perform a task VII

10 The appendices located at the end of the analysis are described as follows: Appendix A Tools and Equipment Appendix B Glossary Appendix C Acronyms Appendix D Block and Task Weighting Appendix E Pie Chart Appendix F Task Profile Chart a non exhaustive list of tools and equipment used in this trade definitions or explanations of selected technical terms used in the analysis a list of acronyms used in the analysis with their full name the block and task percentages submitted by each jurisdiction, and the national averages of these percentages; these national averages determine the number of questions for each block and task in the Interprovincial exam a graph which depicts the national percentages of exam questions assigned to blocks a chart which outlines graphically the blocks, tasks and sub tasks of this analysis VIII

11 DEVELOPMENT AND VALIDATION OF ANALYSIS Development of Analysis A draft analysis is developed by a committee of industry experts in the field led by a team of facilitators from HRSDC. This draft analysis breaks down all the tasks performed in the occupation and describes the knowledge and abilities required for a tradesperson to demonstrate competence in the trade. Draft Review The NOA development team then forwards a copy of the analysis and its translation to provincial and territorial authorities for a review of its content and structure. Their recommendations are assessed and incorporated into the analysis. Validation and Weighting The analysis is sent to all provinces and territories for validation and weighting. Participating jurisdictions consult with industry to validate and weight the document, examining the blocks, tasks and sub tasks of the analysis as follows: BLOCKS TASKS SUB TASKS Each jurisdiction assigns a percentage of questions to each block for an examination that would cover the entire trade. Each jurisdiction assigns a percentage of exam questions to each task within a block. Each jurisdiction indicates, with a YES or NO, whether or not each sub task is performed by skilled workers within the occupation in its jurisdiction. The results of this exercise are submitted to the NOA development team who then analyzes the data and incorporates it into the document. The NOA provides the individual jurisdictional validation results as well as the national averages of all responses. The national averages for block and task weighting guide the Interprovincial Red Seal Examination plan for the trade. This method for the validation of the NOA also identifies common core sub tasks across Canada for the occupation. If at least 70% of the responding jurisdictions perform a sub task, it shall be considered common core. Interprovincial Red Seal Examinations are based on the common core sub tasks identified through this validation process. IX

12 Definitions for Validation and Weighting YES NO NV ND NOT COMMON CORE (NCC) NATIONAL AVERAGE % sub task performed by qualified workers in the occupation in a specific jurisdiction sub task not performed by qualified workers in the occupation in a specific jurisdiction analysis Not Validated by a province/territory trade Not Designated in a province/territory sub task, task or block performed by less than 70% of responding jurisdictions; these will not be tested by the Interprovincial Red Seal Examination for the trade average percentage of questions assigned to each block and task in Interprovincial Red Seal Examination for the trade Provincial/Territorial Abbreviations NL NS PE NB QC ON MB SK AB BC NT YT NU Newfoundland and Labrador Nova Scotia Prince Edward Island New Brunswick Quebec Ontario Manitoba Saskatchewan Alberta British Columbia Northwest Territories Yukon Territory Nunavut X

13 ANALYSIS

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15 SAFETY Safe working procedures and conditions, accident prevention, and the preservation of health are of primary importance to industry in Canada. These responsibilities are shared and require the joint efforts of government, employers and employees. It is imperative that all parties become aware of circumstances that may lead to injury or harm. Safe learning experiences and work environments can be created by controlling the variables and behaviours that may contribute to accidents or injury. It is generally recognized that safety conscious attitudes and work practices contribute to a healthy, safe and accident free work environment. It is imperative to apply and be familiar with the Occupational Health and Safety (OH&S) Acts and Workplace Hazardous Materials Information System (WHMIS) Regulations. As well, it is essential to determine workplace hazards and take measures to protect oneself, co workers, the public and the environment. Safety education is an integral part of training in all jurisdictions. As safety is an imperative part of all trades, it is assumed and therefore it is not included as a qualifier of any activities. However, the technical safety tasks and sub tasks specific to the trade are included in this analysis. 3

16 SCOPE OF THE HAIRSTYLIST TRADE Hairstylist is this trade s official Red Seal occupational title approved by the CCDA. This analysis covers tasks performed by hairstylists whose occupational title has been identified by some provinces and territories of Canada under the following names: Cosmetologist Hairstylist Hairstylists shampoo, cut, style and chemically treat hair. They may also provide other services such as scalp treatments and hairpiece services. In some jurisdictions, hairstylists may also provide additional services such as basic natural nail services, basic facial care and ear piercing. To be a successful hairstylist, one must incorporate technical and interpersonal skills. Continuous personal and professional development and client retention are crucial for longterm success. Hairstylists may recommend styles based on trends, clients physical features and lifestyle. Critical thinking, questioning and listening skills are important to serve their clientele. Depending on the workplace, recommending and selling hair and skin products may be done by the hairstylist. Hairstylists may work in hair salons, spas, barber shops, schools, hair replacement clinics, health care establishments, hotels, and in the cruise, fashion and entertainment industries. With experience, hairstylists may move into other positions such as salon managers, owners, fashion consultants, educators, platform artists and product sales representatives. Salons may specialize in services to either women or men, or both. Hairstylists may be remunerated through salary, commission, a combination of salary and commission or chair rental agreements. Some hairstylists work out of their residences where by laws allow. Hairstylists work with various tools and equipment including brushes, combs, shears, clippers, razors, hair dryers and thermal irons. They own most of their tools and must keep them sanitized, disinfected and maintained. Some hairstylists specialize in areas such as cutting, hair extensions and chemical services. In addition, diversity across Canada requires specialization in ethnic specific services. Hairstylists work in clean environments, though the chemicals that they use may irritate their skin and produce strong odours and fumes. Some physical considerations of this trade are long periods of standing, posture fatigue and repetitive motion. This may result in repetitive strain injury, back and foot pain, although ergonomic considerations may reduce these effects. 4

17 Key attributes for people entering this trade are: communication skills, personal interaction, coordination and manual dexterity, stamina, colour vision and depth perception. Respect, professionalism, teamwork, tact, discretion and creativity are important personal qualities. To keep current with trends and styles, hairstylists need to update their skills through trade shows and other educational venues. They must also understand and implement personal and public hygiene procedures to maintain workplace health and safety. This analysis recognizes similarities or overlaps with the work of estheticians. Continuous learning and upgrading on styles, techniques and products are crucial to this trade for professional success. 5

18 OCCUPATIONAL OBSERVATIONS The hairstyling industry is becoming more diversified with increased education in areas related to the hairstyling trade, but not part of the initial training, such as esthetic services. Many salons are delivering expanded services such as spa treatments, tanning and massage therapy. With clients becoming increasingly aware of their consumer rights, vigilance on the part of the stylist is required. As a result, services have become more labour intensive. Due to the evolving nature of the industry, business management skills continue to be important for hairstylists. Stylists invest more time and money in their education than ever before. With the advancement of technologies, improved and more diverse products are available to stylists and clients alike. This increase has enabled salons to realize greater profits from retail diversity. Increasingly, computer programs are used to track appointments, advertise products and services, store client information and perform financial functions. The Privacy Act is impacting the industry, further protecting the client and hairstylist. 6

19 BLOCK A OCCUPATIONAL SKILLS Trends Awareness and implementation of standards such as OH&S, WHMIS and the Privacy Act is becoming recognised in industry. Related Items (including, but not limited to) Disinfecting agents, cleaning agents. Tools and Equipment See Appendix A. Context Occupational skills are trade related knowledge and abilities which enables hairstylists to perform basic maintenance, cleaning, disinfecting and client consulting services from a current informed perspective. Task 1 Uses and maintains tools and equipment. Required Knowledge K 1 K 2 K 3 K 4 K 5 K 6 K 7 K 8 K 9 K 10 K 11 K 12 K 13 disposal requirements of products and materials such as razor blades, salon chemicals, colour and disinfectant solutions storage requirements for products such as peroxides and colours recycling procedures types of cutting tools such as shears, clippers and razors safe storage techniques types of styling tools such as brushes, combs and blow dryers colouring tools such as applicator bottles, bowls and colour brushes imperial and metric measurement systems chemical wave tools such as conventional rods, specialty rods, neck tray and neutralizing bibs types of client capes such as cutting capes, styling capes, chemical capes, shampoo capes and smocks sanitizing equipment and products disinfecting equipment and products types of major equipment such as chairs, sinks, hood dryers and cutting stools 7

20 K 14 K 15 K 16 types of office equipment such as computer, printer, cash register and answering machine types of tools for additional services health and safety A 1.01 Maintains manual tools. A A A A A A A A A remove debris for optimal performance recognize when to oil and sharpen tools as required remove debris from styling tools such as combs, brushes, clips and color equipment to prepare for storage replace perm tool components such as elastics maintain perm tools using techniques such as cleaning them after use to eliminate chemicals organize and store manual tools such as combs, shears, chemical wave tools, towels and capes maintain colouring tools by removing product to prevent unintentional mixing of colours inspect other service tools such as ear piercing tools and make up brushes to ensure optimal performance inspect capes, towels and smocks for stains and wear and replace as required A 1.02 Maintains electric tools. A A remove debris and oil tools as required for optimal performance remove debris from filter in blow dryer as required for optimal performance 8

21 A A A remove product build up from surface of tools such as curling irons and flat irons organize and store electric tools recognize when tools need to be replaced or repaired A 1.03 Maintains sanitizing and disinfecting equipment. A A A maintain sanitizing and disinfecting equipment by changing components such as ultraviolet (UV) sanitizer bulbs, vacuum cleaner bags and filters replace disinfecting solution regularly to maintain required disinfecting strength store sanitizing and disinfecting solutions according to local health and safety regulations A 1.04 Uses major equipment. A A A A select major equipment according to task maintain major equipment by removing debris from filters and organizing work stations adjust equipment such as chairs and hood dryers according to client needs identify and arrange for required repairs of major equipment such as hydraulic chairs, hood dryers and sinks 9

22 A 1.05 Uses office equipment. A A A select office equipment for specific task operate office equipment maintain office equipment by replacing components such as paper, ink cartridge and tape Task 2 Cleans, sanitizes and disinfects. Required Knowledge K 1 K 2 K 3 K 4 K 5 K 6 K 7 K 8 disinfecting procedures such as immersing tools in disinfectant solution and applying spray disinfectant communicable diseases cleaning products and their applications national, provincial and territorial health and safety regulations location of first aid kit, eye wash station and additional safety information methods of infection control such as washing hands and cleaning work station types of personal protective equipment (PPE) such as gloves and masks personal hygiene 10

23 A 2.01 Disinfects tools and equipment. A A A A clean tools and equipment so that disinfecting procedure is effective select method of disinfecting according to applicable regulations, type of contamination and type of tools and equipment disinfect tools and equipment according to manufacturers directions spray electric tools and equipment with disinfecting spray according to manufacturers directions A 2.02 Sanitizes towels, capes and smocks. A A operate washing machine according to manufacturers directions select cleaning product for towels, capes and smocks A 2.03 Maintains safe and hygienic work environment. A A clean work area to ensure infection control comply with applicable OH&S regulations and directions such as WHMIS symbols, Material Safety Data Sheet (MSDS) information and manufacturers warnings 11

24 A A A A A A A A ensure that all areas for clients and employees are safe discard sharps according to health and safety regulations to prevent infection or injury remove hazards such as hair and water from floor to prevent slips and falls use PPE such as gloves and smocks to protect self and client perform basic first aid use safety equipment such as fire extinguishers and first aid kits store materials such as towels, capes and smocks to maintain cleanliness maintain personal hygiene Task 3 Prepares for client services. Required Knowledge K 1 K 2 K 3 K 4 K 5 K 6 K 7 K 8 K 9 salon manual types of salon documents such as client records, appointment book and receipts types of services available time required for each service price of each service hair types, textures and density clients allergies and sensitivities supplies for specific service products for client services A 3.01 Consults with client. A A ask questions to obtain client information listen attentively to determine client needs 12

25 A A A A identify condition of hair and scalp such as previous chemical treatments, products and growth patterns in relation to current and future services identify skin tone, facial shape, hair type and lifestyle of client inform client of time, cost and maintenance required for desired services confirm services to be performed A 3.02 Plans client services. A A A A assess time required for service manage time effectively organize schedule to coordinate multiple client services select and organize products, supplies, tools and equipment needed for services A 3.03 Drapes client. A A A A select type of cape required for specific service such as styling, cutting and chemical service determine barrier required between skin and cape secure cape around client s neck provide smock to client to protect clothing and skin 13

26 A 3.04 Uses documents. A A A A A record client information in accordance with the Privacy Act interpret salon information such as client scheduling, manufacturers directions, release forms, progress reports and client records use swatch books and colour charts organize information and documents using document management system read invoice information to verify accuracy 14

27 BLOCK B HAIR AND SCALP CARE Trends There is an increased emphasis on retailing products. Hair retention and restorative products have become more effective and services more valued by consumers. The public has become more aware of the chemical ingredients of hair care products. Related Items (including, but not limited to) Shampoos, conditioners, treatments. Tools and Equipment Sanitizing and safety equipment, client capes, styling tools, major equipment. Context Hair and scalp care allows the stylist to perform current and future services and make product recommendations to ensure the maintenance of the client s hair. Hair analysis enables stylists to make informed decisions promoting optimum health and condition of both the hair and scalp. Task 4 Analyzes hair and scalp. Required Knowledge K 1 K 2 K 3 K 4 K 5 K 6 K 7 K 8 K 9 hair and scalp disorders and diseases such as head lice and psoriasis hair characteristics such as porosity, density, texture and growth patterns techniques used to determine elasticity techniques used to determine porosity types of chemical tests such as patch test and strand test structure of hair such as cuticle, cortex and medulla structure of sub scalp such as hair root and gland systems previously coloured or chemically treated hair hair colour with metallic salt dyes 15

28 B 4.01 Analyzes hair and scalp for non chemical services. B B B B inspect hair visually to identify hair conditions such as dryness, split ends and breakage part hair using hands or comb to visually identify scalp conditions such as psoriasis, alopecia, dandruff and dry or oily scalp part hair using hands or comb to visually identify hair conditions such as chemical damage part hair using hands or comb to visually identify hair and scalp disorders such as head lice B 4.02 Analyzes hair and scalp for chemical services. B B B B B B B feel hair with hands and fingers to determine density and texture slide fingers against the grain of the cuticle layer to determine porosity stretch single strand of hair to determine amount of elasticity check scalp visually to identify conditions such as abrasions, eczema and psoriasis perform patch test to ensure no allergic reaction will occur perform strand test to select correct product, formula and application method perform testing if metallic salt are suspected 16

29 Task 5 Shampoos and conditions hair and scalp. Required Knowledge K 1 K 2 K 3 K 4 K 5 K 6 K 7 K 8 K 9 types of brushes for pre brushing techniques types of brushes for wet hair and dry hair distance to hold water nozzle from head water temperature types of shampoos types of conditioners types of hair and scalp treatments matching products to hair and scalp properties pressure required for services such as scalp massage, scalp treatments, shampooing and conditioning B 5.01 Brushes hair. B B remove tangles gently starting at hair ends moving toward the scalp move brush in the direction from scalp to ends to loosen debris on hair and scalp, and increase blood circulation B 5.02 Controls flow and temperature of water. yes yes yes yes yes yes yes yes yes yes NV NV NV B B test and adjust temperature and pressure of water to ensure client comfort hold spray nozzle to control direction of water 17

30 B 5.03 Uses shampoo and conditioner. B B B B B B select shampoo and conditioner according to client s hair, scalp and service being performed distribute product onto palm and emulsify before applying to scalp and hair apply shampoo to hair, lather and perform manipulations using pads of fingers and pressure to suit service to be performed manipulate hair and product with hands and fingers to ensure complete saturation remove excess water and apply conditioner, working down the hair strand to hydrate, close cuticle and detangle rinse and manipulate hair with hands and water to remove products B 5.04 Performs scalp treatment. B B B B apply scalp treatments according to manufacturers directions manipulate and massage scalp by hand or by equipment to increase blood circulation and promote relaxation apply heat if required to open the scalp s pores and hair cuticle, allowing absorption of product rinse and manipulate hair with hands and water to remove products 18

31 BLOCK C CUTTING HAIR Trends The fundamental principles of haircutting remain the same using shears, razors and clippers. However, the finishing of haircutting continues to evolve through customizing, personalizing and detailing techniques. Related Items (including, but not limited to) Cutting lotions, water. Tools and Equipment Cutting tools, sanitizing and safety equipment, client capes, major equipment. Context Haircutting involves the removal of unwanted length and bulk of hair from the head and face using various cutting tools. A personalized look is achieved by customizing the haircut. Task 6 Cuts hair using cutting tools. Required Knowledge K 1 K 2 K 3 K 4 K 5 K 6 K 7 K 8 K 9 K 10 K 11 K 12 K 13 types of elevated cuts types of non elevated cuts types of cutting tools such as clippers, razors and trimmers conventional shears and specialty shears such as thinning, notching, texturizing, single, multi notched blades and curved shears scalp, facial and nape hair growth patterns scalp and facial hair density beard, moustache and sideburn styles razor angles customizing techniques skin sensitivity skin blemishes and growths shaving theory facial shapes 19

32 K 14 K 15 hair texture guards and attachments C 6.01 Cuts hair with elevation. C C C C C C C C C C C C C establish natural fall to forecast end result create sections on the head to ensure even distribution and balance establish guideline to give starting point and line to follow throughout cut follow travelling guideline throughout cut comb sections and sub sections thoroughly to ensure evenness of cut apply necessary tension throughout cut to achieve desired shape hold hair with fingers or comb at desired angle remove length of hair with cutting tool remove hair using razor in the direction of cuticle maintain control of hair during cut cross check haircut to ensure evenness and balance maintain moisture content of hair with cutting lotion or water to ensure evenness of cut position body stance according to hair section as it relates to the haircutting technique C 6.02 Cuts hair without elevation. C C establish natural fall to forecast end result create sections on the head to ensure even distribution and balance 20

33 C C C C C C establish a stationary guideline to give starting point and line to follow throughout cut comb hair without elevation to perimeter guideline apply necessary tension throughout cut to achieve desired shape maintain control of hair during cut cross check haircut to ensure evenness and balance maintain moisture content of hair with cutting lotion or water to ensure evenness of cut C 6.03 Customizes haircuts. C C C C C C determine where excess hair needs to be removed select techniques such as slide cutting, point cutting and texturizing to personalize haircut remove hair using cutting tools such as shears, razors and clippers to reduce weight and bulk, and add volume select sections of hair to determine where lift and movement are required remove hair using techniques such as C shapes, sliding and carving to give support, shape and detail manipulate hair to determine if more detailing is required C 6.04 Cuts hair using clippers. C C establish guide to give starting point and line to follow throughout cut hold clippers and comb at desired angle to establish length and to blend haircut 21

34 C C C eliminate demarcation steps or unwanted lines by coordinating clippers and comb move clipper in the opposite direction of hair growth to control natural growth patterns cross check haircut to ensure evenness and balance Task 7 Cuts facial and nape hair. Required Knowledge K 1 K 2 K 3 K 4 K 5 K 6 changeable and disposable blades facial hair and nape hair growth patterns facial hair density beard, moustache and sideburn styles eyebrow and ear hair grooming shaving theory C 7.01 Trims facial and nape hair. C C C C C C C select and use cutting tools such as shears, razors or trimmers establish a guide remove unwanted length of facial hair by holding cutting tool at safe angle to achieve desired shape hold cutting tool and comb at desired angle to establish length and to blend eliminate demarcation steps or unwanted lines by coordinating cutting tool and comb move cutting tool in the opposite direction of hair growth to control natural growth patterns cross check to ensure evenness and balance 22

35 C 7.02 Removes facial and nape hair. yes yes yes yes yes no yes yes yes yes yes NV NV C C C C C C C C C apply hot towel to soften facial and nape hair, within jurisdictional requirements apply shaving cream to allow razor to glide on skin, within jurisdictional requirements pull skin taut before using razor to ensure clean shave, within jurisdictional requirements apply pressure on razor at correct angle, within jurisdictional requirements apply after shave/moisturizer to close pores and stop infection, within jurisdictional requirements determine outline and shape according to client preference and natural growth patterns select trimmer to remove facial hair detail facial and nape hair by inverting trimmer or razor around perimeter to create clean and sharp lines, within jurisdictional requirements lay trimmer or razor blade flat while moving against skin to remove unwanted hair, within jurisdictional requirements 23

36 BLOCK D STYLING HAIR Trends Styling tools are being improved along with styling products designed for specific uses such as thermal applications. Related Items (including, but not limited to) Hair spray, thermal spray, cream, wax, paste, pomade, serum, stick, clay, gel, mousse, lotion. Tools and Equipment See Appendix A. Context Styling hair includes moving and moulding hair into finished shapes using styling products, tools and equipment. Task 8 Prepares and styles wet hair. Required Knowledge K 1 K 2 K 3 K 4 K 5 K 6 K 7 K 8 K 9 K 10 blow drying techniques such as brush drying, finger drying, hood drying and diffusing style requirements such as direction, volume and texture current trends and styles roller placement such as on base, half off base, off base, under directed and over directed braiding techniques and styles basic design principles such as shape, form, movement and balance fingerwave principles related to current trends and styles curl and clip placement such as on base, half off base and off base types of pincurls such as flat, volume and indentation open and close ends in relation to pincurls and shapings 24

37 D 8.01 Uses styling aids for wet hair. D D select styling aids based on hair type and desired finish distribute styling aids evenly through hair D 8.02 Dries hair. D D D D D D remove excess water using towel or pre drying techniques to prevent product dilution and to shorten drying time select drying equipment with styling tools such as blow dryers with brushes and hood dryers with rollers according to task hold blow dryer or place hood dryer at safe distance from hair and scalp direct blow dryer nozzle in coordination with tools determine air flow temperature, speed and direction for safety, comfort and desired dryness test hair to verify dryness 25

38 D 8.03 Places hair using freestyle techniques. D D manipulate hair using fingers, palms or tools direct hair with hands using product designed for specific texture and natural growth patterns D 8.04 Sets wet hair into style pattern using setting tools. D D D D D D D select tool size and type such as rollers or benders choose set pattern and placement such as on and off base comb hair smooth and place on tools using proper tension in direction of chosen set pattern avoiding bent ends secure tools avoiding marks select heat source to dry hair test hair to verify dryness remove tools after hair cools without disturbing base 26

39 D 8.05 Styles hair using fingerwaves and sculpting techniques. yes yes yes yes yes yes yes yes yes yes no NV NV D D D D D D D D D comb hair away from face to identify natural distribution select starting point according to natural growth to establish direction of pattern manipulate hair using fingers and tools to sculpt or mould to create C shaping use hand and comb dexterity to connect shapings and ridges to maintain uniformity of fingerwaves select pincurl type according to set direction use fingers and comb to integrate hair in a smooth circular pattern to achieve a carved or sculpted pincurl secure pincurls at open end according to set direction without marking the hair remove tools after hair cools without disturbing base braid hair using comb and fingers with controlled tension and clean sections Task 9 Styles and finishes dry hair. Required Knowledge K 1 K 2 K 3 K 4 K 5 K 6 K 7 K 8 K 9 required temperature settings on tools and equipment different techniques related to specific irons current trends and styles hair preparation roller placement such as on base, half off base, off base and over directed heating and cooling procedures volume, balance and shape braiding techniques and styles types of curls such as spiral, figure 8, figure 6 and barrel curl 27

40 D 9.01 Uses styling aids for dry hair. D D D apply styling aid, such as thermal spray, shine drops and serums, as required to complement the finished look apply finishing aids, such as hair spray, shine spray and waxes, as required to complement the finished look distribute styling aids evenly through hair as required D 9.02 Thermal styles hair using tools and equipment. D D D D D D D D D D select heat source, such as a thermal tools, hood dryer and hot rollers, to achieve the desired finish effect select a styling tool such as rollers, benders, curling iron and flat iron determine placement such as on base, off base and over directed determine heat setting of equipment according to hair texture and condition to protect the integrity of the hair protect scalp with comb when using thermal tools comb section smooth before applying the tool to reshape hair use desired pressure and tension for the tool selected avoid marks on hair when using styling tools direct hair through or on tool to create desired effect and smooth ends remove tools after hair cools without disturbing base 28

41 D 9.03 Styles up dos. D D D D D plan and prepare hair for up do using controlled, balanced and clean sections create foundation and support by backcombing and smoothing, using styling aids as required distribute hair in direction of design to build focal point insert pins discretely and securely to hold up do braid hair using comb and fingers with controlled tension and clean sections D 9.04 Creates hair style with hair additions. D D D D select and plan style using hair addition to build the focal point prepare hair for style using controlled, balanced and clean sections create foundation and support, distributing hair in direction of design secure hair addition discretely 29

42 D 9.05 Combs out hair. D D D loosen curls and waves with hand or tools to break up set pattern create foundation and support by backcombing or back brushing and smoothing, using styling aids as required use tools and product to obtain a finished look 30

43 BLOCK E CHEMICALLY WAVING AND RELAXING HAIR Trends The demand for diverse tools, unconventional wrap patterns and technologically advanced products continues to increase. With the ongoing need for ethnic appropriate relaxing and soft curl systems, industry requires better awareness of these hair products and trends. Related Items (including, but not limited to) Water, chemical solutions, pre wraps, neutralizers, relaxing and perm solutions, protective cream. Tools and Equipment See Appendix A. Context Chemical waving and relaxing hair contributes to the modification of hair texture and formation. Task 10 Chemically waves hair. Required Knowledge K 1 K 2 K 3 K 4 K 5 K 6 K 7 K 8 K 9 K 10 types of wraps such as single halo and specialty wraps variable tension according to manufacturers directions end paper techniques chemical properties of waving solutions and neutralizers ph scale water temperature and pressure required to remove products blotting techniques air oxidizing process fastening and stabilizing tools and accessories tool removal 31

44 E Wraps hair. E E E E E E E E E E E section hair in relation to head form and hair type using clean partings to ensure balanced perm wrap select tool according to size of sub section, length of hair and desired curls limit size of sub section in relation to selected tool to prevent dragging and bunching comb sub sectioned hair smooth for placement within end papers to eliminate crossed, bunched, slanted or bent ends place end papered hair smoothly around tool to ensure smooth ends wind hair on tool obtaining correct distribution and tension place tool in relation to sub section to achieve desired placement such as onor off base keep tool in place when securing insert stabilizers such as picks as required, to prevent band marking and breakage apply protective cream and secure cotton at hairline to complete wrap and ensure client safety select sections, fasteners and techniques for unconventional tools E Processes hair with waving and neutralizing solutions. E E E apply solution to wrapped hair according to manufacturers directions to ensure even saturation establish processing time according to both manufacturers directions and individual hair analysis apply heat as required according to manufacturers directions 32

45 E E perform test curls in various areas according to manufacturers directions to determine curl formation apply neutralizer to processed hair according to manufacturers directions to re form bonds and stabilize the hair E Removes solutions and excess moisture. E E E E E E E set water temperature and pressure according to manufacturers directions and individual hair analysis to prevent damage to the hair establish rinsing time according to both manufacturers directions and individual hair analysis to ensure complete chemical removal spray hard to reach areas with water to make sure all hair is thoroughly rinsed verify solution removal by scent and feel to ensure completion of rinsing apply gentle pressure using absorbent materials to remove excess moisture from hair allow time for air oxidizing according to manufacturers directions check hair for moisture content by touch and sight to ensure it is ready for neutralizing E Removes tools. E E E E take out stabilizers to access tools release individual fastener to unwind tool unwind tools and remove end papers gently to avoid damaging hair remove cotton and barrier cream from hairline 33

46 Task 11 Chemically relaxes hair. Required Knowledge K 1 K 2 K 3 K 4 K 5 K 6 K 7 chemical properties of relaxers ph scale water temperature and pressure required to remove products required application techniques ethnic hair processes such as soft curls various protective creams soft curl tools E Processes hair with relaxer. E E E E E E E E E apply protective cream to ensure client safety apply relaxer carefully and in a timely manner avoiding contact with scalp select and use tools for special processes such as soft curls apply relaxer to hair to ensure even distribution according to manufacturers directions smooth relaxer through hair with adequate tension according to manufacturers directions and individual hair analysis apply heat as required according to manufacturers directions perform specialty processes, such as soft curls, with relaxing products and tools according to manufacturers directions establish relaxing procedure and processing time according to both manufacturers directions and individual hair analysis perform tests such as strand test or test curl on various areas of the head to determine stage of process 34

47 E Rinses relaxer product from hair. E E E set water temperature and pressure according to manufacturers directions to completely rinse relaxing products check hair to ensure complete removal of relaxing products remove excess moisture gently from hair using absorbent material to allow for optimal neutralizing E Neutralizes hair. E E E E E apply neutralizer or specialty products to processed hair according to manufacturers directions to re form bonds and stabilize hair establish neutralizing time according to both manufacturers directions and individual hair analysis rinse hair to remove neutralizing product, verifying by means such as scent, visual inspection and feel remove specialty tools, such as soft curl tools, from hair when neutralizing for specialty processes according manufacturers directions verify hair condition and apply conditioning product as required 35

48 BLOCK F COLOURING HAIR Trends The demand for hair colour services has increased due to changing client demographics and fashion trends. New products are continuously being developed to accommodate time conscious consumers. Products are becoming environmentally sensitive. There is an increase in complex colour applications. Related Items (including, but not limited to) Water, colour chart, developer, colour, stain remover, fillers, bleach, toners, colour remover, protective cream. Tools and Equipment See appendix A. Context A hairstylist alters clients existing hair colour by adding, removing or replacing colour to enhance the hair cut and style, personal image and overall look. Task 12 Colours hair. Required Knowledge K 1 K 2 K 3 K 4 K 5 K 6 K 7 K 8 K 9 colour theory categories of colour products pigment interaction with colour or bleach processing times application techniques compatibility of products on previously coloured hair special application techniques such as weaves, slices, zoning and freehand current trends and styles tools such as swatches, brushes and non metallic bowls 36

49 F Colours virgin hair. F F F F F F F F select colour formula and product by determining natural level of hair, underlying and predominant pigment, percentage of grey and desired results select colouring product such as semi, demi and permanent select application techniques for lightening and darkening natural hair colour such as highlights and full head select tools for application techniques apply product according to manufacturers directions keep product active using methods such as covering with a plastic cap and adding additional product monitor and establish time for colouring process according to manufacturers directions and strand test results to ensure complete deposit remove product to stop processing action according to manufacturers directions F Colours regrowth. F F F F F select colour formula and product by determining natural level of hair, underlying and predominant pigment, percentage of grey and desired results select application tools and techniques apply product to regrowth area to ensure even distribution perform strand test to ensure complete deposit and to determine the need to refresh ends establish processing time according to manufacturers directions and strand test results to ensure complete deposit 37

50 F F remove product to stop processing action according to manufacturers directions prevent overlap of product F Colours hair using special effects. F F F F F select colour formula and product by determining natural level of hair, underlying and predominant pigment, percentage of grey and desired results select colouring technique such as freehand, slicing, weaving and zoning apply product to ensure even distribution using tools such as comb, brush and foils monitor development and processing time according to desired results, strand test and manufacturers directions remove product in correct order to prevent bleeding of colours and to stop processing action F Modifies existing colour. F F F F F select colouring product, such as temporary, semi, and demi, to modify colour select colour formula and product by determining natural level of hair, underlying and predominant pigment, percentage of grey and desired results select tools and application techniques such as foils, cap and full head determine starting point according to existing colour, desired results and client consultation apply product to ensure even distribution 38

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