A guide to your new ticket machines

Transcription

1 A guide to your new ticket machines

2 What s new We re installing new state-of-the-art ticket vending machines across the Metrolink network between November 2009 and spring Your new and improved ticket machines benefit from easy-to-use touch screens. They offer a choice of English, French, German, Spanish or Polish and a number of ways to pay. You can renew all season tickets with your current Travel Club ID card. You can even buy multiple tickets in a single transaction up to a maximum of ten (excludes season tickets). To help you buy your ticket quickly we are also introducing a number of queue buster ticket machines. Queue busters will issue only single and return tickets and accept only coins and debit/credit cards. Look out for the machines marked single and return tickets only.

3 Step 1 select your destination Using the touch screen you can either select your destination from the top six destinations on the right hand side of the screen or type in the first letter of your destination using the key pad. Destinations beginning with that letter will then appear on the right hand side of the screen. Simply touch the button to select your destination. Type your destination: P 30/11/09 29/11/09 29/03/09 A B C D E F G H I J K L M N O P Q R S T U V Tram / Bus Train / W X Y Z CLEAR s Search selection: results: Piccadilly Radcliffe /Adult single Piccadilly G-Mex Gardens Pomona Victoria /Adult return Prestwich Deansgate/Castlefield /Child return Sportcity/Velodrome Old Trafford

4 Step 2 select your ticket, return, saver* or season ticket. 30/11/09 29/11/09 29/03/09 / return tickets and return tickets can be used by one person for one single or return journey between two stops. and return tickets are available for peak and off-peak travel. You can buy up to ten single or return tickets in one transaction. * is the new name for MetroMax tickets. Piccadilly Gardens /Adult single / 3.60 /Adult return / 5.40 /Child return / 2.40

5 tickets * tickets are available for peak and off-peak travel on a day or weekend basis. There are specific saver tickets available for adults, families or for four adults travelling together. You can buy up to ten saver tickets in one transaction. You can choose a combined day saver ticket that allows you to travel anywhere in Greater Manchester using the tram, bus and train. * is the new name for MetroMax tickets. All destinations Ticket type: Duration: Day Weekend Family Four Adults 30/11/09 29/11/09 29/03/09 /Adult single /Adult return Tram only Tram /Child only return Tram only

6 tickets You can renew a weekly, four-weekly, quarterly or annual season ticket using the new ticket machines. To renew your season ticket you will need to have a Travel Club ID card. You can apply for a Travel Club ID card at Travelshops or by post to GMPTE Customer Services, 2 Piccadilly Place, Manchester, M1 3BG. You will need a passport-sized photograph. Application forms can be downloaded at Ticket type: Duration: Weekly 4 Weekly Quarterly Yearly 29/11/09 29/03/09 30/11/09 /Adult single /Adult return /Child return

7 Radcliffe tickets continued G-Mex C D E F G H Victoria Key in your Travel Club ID number on the touch screen. Please ensure K L you M key N in the O correct P Deansgate/Castlefield ID number or your ticket will be invalid. S T U V Tram/Bus/ Sportcity/Velodrome Train Select the date when you need your season ticket to start which Y Z CLEAR s Old Trafford can be up to seven days in advance. Your season ticket is only valid from the start date you choose. DE ES PL Remember to keep your season ticket with your Travel Club ID card as both will be needed when your ticket is inspected. chester on-cum-hardy your destination: 18/02/09 Peak Search results: 30/11/09 29/11/09 29/03/09 /Adult single Ticket type: /4 Weekly/Adult Start date: Today Tue 1/12/09 /Adult return Wed 2/12/09 Thu 3/12/09 Fri 4/12/09 Sat 5/12/09 /Child return Sun 6/12/09 Mon 7/12/09

8 t Dane Road Dean Lane Step 3 buy your tickets C D E F G H Deansgate/Castlefield Once you have selected your ticket(s) press the Buy K tickets L M button N Oon the P right Derkerhand side of the screen. You S can T pay U with V coins, Tram/Bus/ notes Droylsden or credit/debit cards. If you pay Train by credit/debit card you will need your PIN number and you Y Z CLEAR s will automatically be issued with a receipt. With other forms of payment you can choose to print a receipt if you need one. chester on-cum-hardy your destination: 18/02/09 Peak Search results: Ticket details : /4 Weekly Start date: Mon 30/11/09 Amount due: Still to pay: Adult 1 29/11/09 29/03/09 30/11/09 Print a receipt Payment methods: /Adult single This machine accepts 5p, 10p, 20p, 50p, 1, 2 coins and 5, 10 and 20 notes. /Adult return Or insert a valid payment card into the reader and follow the instructions on /Child the reader s return display.

9 Further information or call For all information on public transport or to request large print or recorded information phone Trave on Calls cost 10p a minute from lands. Mobile and land networks may charge an additional tariff. Lines are open 7am to 8pm Monday to Friday, 8am to 8pm Saturdays, Sundays and public holidays. GMPTE 3203-L-20K-10/09