Always in Touch Healthcare Communications for the Mobile World

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1 Always in Touch Healthcare Communications for the Mobile World Safer. Smarter. Tyco.

2 Intelligent Solutions for Enhanced Workflow and Improved Patient Care Simplicity. Efficient workflow. Quality care. We live in an increasingly mobile world. That s especially true in the healthcare industry, where nurses and other caregivers are on the front lines every day serving patients amid an ongoing evolution in the way we communicate and interact. At the same time, these caregivers face an ever-increasing workload that continues to get more complex. Healthcare Professionals are dealing with an aging population, higheracuity patients, and the need for increased transparency and accountability when it comes to patient satisfaction and complying with Healthcare Accreditation standards. In this environment, technology can be a powerful tool. That s why there is growing appreciation for the importance of integrated healthcare communications solutions that offer simplicity and improve workflow, staff efficiency, and patient safety and satisfaction. Instant communications at your fingertips Tyco Integrated Fire & Security is putting technology and experience to work with IP-based healthcare communications solutions for today s mobile world. Leveraging SIP and VoIP technologies, we can integrate our Always in Touch.

3 The Tyco Integrated Fire & Security Difference: The power of experience and technology Innovative, leading-edge technology is a must. But supporting it with the stability, scope and experience of an industry leader takes that technology to another level. Tyco Integrated Fire & Security s integrated solutions combine deep customer knowledge with decades of hands-on problem solving in healthcare communications as well as fire protection, security and life safety. As a Tyco business, we are part of a global organization that advances safety, security and communications by finding smarter ways to save lives, improve businesses and institutions, and protect where people live and work. Tyco Integrated Fire & Security is a trusted partner that brings significant value to the healthcare industry. Protecting hospitals utilizing our healthcare communications and life-safety solutions Leaders in the development of scalable, user-friendly systems Major long-term investments in R&D and industry-leading technologies Highly skilled personnel knowledgeable in the standards and requirements established by Accreditation Canada and other key regulatory organizations End-to-end capabilities that encompass the manufacture, sale, installation, service and support of healthcare communications, fire, security and life-safety solutions A network of over 35 local, company-owned sales and support offices in Canada A service-oriented organization with local district offices that provide testing and inspection, preventive maintenance, 24/7 emergency services, and monitoring Flexible financing solutions to help you get what s needed for your institution Healthcare Communications for the Mobile World.

4 advanced EZCare VITALTouch nurse call system with smart phones, wireless phones and pagers, electronic whiteboard displays, personnel and asset location/rtls, fall protection, wander prevention, infant protection, patient equipment monitoring and more. The result is a comprehensive, forward-looking communications solution tailored to your operations, expandable for the future, and designed to help your institution meet its goals and better serve the needs of patients. Always in Touch With our EZCare VITALTouch system serving as the foundation of an integrated solution, we can simplify and improve the communication process that is at the heart of quality patient care and improved workflow and patient flow. We enable nurses and caregivers to stay in touch with patients, staff, physicians, family members and any hospital department. Our intelligent, integrated solutions make all of that possible in a number of valuable ways: Real-time Communications Answer patient calls quickly and respond from anywhere in the facility Utilize touch-screen stations in patient rooms to instantaneously connect to any other room, phone or wireless phone Text to mobile devices from any computer on the hospital s network Access to Information Enable nurse managers to access nurse call system information from their offices or remote computers Provide a real-time view of pending patient calls, priority calls, and the monitoring of patient room activities Display alarms from infant protection and wander prevention systems on display or mobile devices Efficient Workflow Generate program task reminders specific for each patient and send specific requests for assistance Make staff-to-patient assignments, review report data, send text messages to staff, and view patient call activity Give Housekeeping and Admissions an immediate view of bed clean/dirty status for quicker room preparation More time with patients, less time between patients Patient satisfaction drives success, making the nursing staff a critical component of a healthcare institution s operations, performance and reputation. Clearly, the challenges in today s healthcare environments require a highly effective combination of knowledgeable staff utilizing advanced, easy-touse technologies. Our integrated EZCare VITALTouch healthcare communications solutions enable nurses to spend more of their valuable time providing the best possible patient care. In large medical centres, small hospitals, and long-term care facilities, nurses can get real-time information and minute-to-minute support and confidence to fulfill the demands of their role. Compatibility with Your IT Environment We understand the critical role that IT plays in a healthcare institution. While delivering solutions that provide smooth functionality and reliable communications, we must also operate efficiently and effectively within your IT infrastructure. Working collaboratively and successfully with IT is a strength for Tyco Integrated Fire & Security. IP-based communications protocol SIP/VoIP integration technology HL7-compliant solutions Remote access to system configuration and diagnostics Advanced software security Healthcare Communications for the Mobile World.

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6 We have a passion to protect what matters most Tyco Integrated Fire & Security, a longtime leader in the fire protection, security and life-safety industry, serves customers with best-in-class fire alarm, sprinkler, suppression, security, and healthcare communications solutions. As a Tyco business, we advance safety and security by finding smarter ways to save lives, improve businesses, and protect where people live and work. With our total solutions capabilities, Tyco Integrated Fire & Security stands out as a single-source partner that can install and service all of your life-safety and healthcare communications systems. We re here to help For more information on how we can support your business through state-of-the-art life safety, call us at Or visit Safer. Smarter. Tyco. RBQ Tyco ALL RIGHTS RESERVED. Tyco is a trade/service mark of Tyco International Services GmbH and is used under licence. All other marks are the property of their respective owners. Tyco Integrated Fire & Security Canada 2400 Skymark Avenue Mississauga, ON L4W 5K5 Tel: Toll Free: MC _CA