Specifying General Settings

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1 The General Settings menu offers numerous options for tailoring Passport Echo to your requirements. This chapter explains how to use the General Settings menu. Passport Echo Customer Service Guide 79

2 ... This chapter includes the following sections: Displaying and Navigating the General Settings Menu on page 85 Getting Help for Preferences in General Settings on page 86 Exiting the General Settings Menu on page 86 My Preferences on page 87 Adding or Deleting Favorite Channels on page 87 Auto Favorites on page 90 Turning Auto Favorites On and Off on page 90 Deleting Favorite Channels on page 91 Clearing All Favorite Channels on page 93 Specifying Skipped Channels on page 95 Removing Channels from the Skipped Channels List on page 98 Clearing All Skipped Channels on page 100 Setting the Power-On Channel on page 102 Changing Channel Banner Duration on page 104 Displaying QuickTips on page 106 Messages on page 109 Turning the Message Notice On and Off on page 110 Selecting Parental Control Preferences on page 112 Timers on page 113 Activating or Deactivating the Sleep Timer on page 113 Setting the Power-On Timer on page 116 Setting the Power-Off Timer on page 119 Setting a Reminder Timer on page 122 Modifying a Reminder Timer on page 125 Canceling a Reminder Timer on page 127 Setting Purchasing Preferences on page 128 Language/Idioma on page 129 Activating and Deactivating the Secondary Audio Program (SAP) on page 129 Setting the Closed Captioning Option on page 131 Specifying English or Spanish for the User Interface Display Text on page 136 Specifying English for the User Interface Display Text on page 138 Audio/Video Settings on page 140 Setting the Video Output Format on page 140 Setting the Audio Volume Level (page 144) Setting the Analog Channel Audio Output on page 146 Setting the Digital Channel Audio Output on page 148 Setting the Dynamic Range on page 150 Accessories on page 152 Setting AC Outlet Use on page 152 Setting the RF Output on page 155 Setting Set-Top Clock Options on page Passport Echo Customer Service Guide

3 General Settings Menu The General Settings menu enables you to tailor Passport Echo to your preferences. The following display is an example of the General Settings menu: The following table describes each Preference in the General Settings menu. (The availability of specific preference options depends on your cable company.) Preference Function Refer to My Preferences Favorite Channels Skipped Channels Power-On Channel Banner Duration QuickTips Specify channels as favorite channels. Configure Auto Favorites functionality. Specify channels you do not wish to display. Passport Echo will automatically skip over specified channels when you change channels using the CH (+) or (-) keys. Specify the channel that the cable set-top box will display when you turn on the set-top box. Specify how long the Channel Banner remains displayed when you change channels. Display helpful hints while you browse or search the Program Guide for shows, set up future show recordings, etc. page 87 page 95 page 102 page 104 page 106 Passport Echo Customer Service Guide 81

4 ... Preference Function Refer to Messages Message Notice Parental Control Specify whether or not you want Passport Echo to display a notice in the Channel Banner when you receive a message. page 109 Locking Status Enable or disable Parental Control. page 194 Change PIN Locked Channels Locked Ratings Locked Content Locked Time Hide Adult Titles Timers Sleep Timer Power-On Timer Enable, disable, and change the Parental Control PIN. Specify the channels you want to lock when Parental Control is activated. Specify the program ratings you want to lock when Parental Control is activated. Specify the Content Advisory program categories you want to lock when Parental Control is activated. Specify the time periods you want to lock when Parental Control is activated. Hides (does not display) adult-oriented program titles and descriptions in the Program Guide, Channel Banner, General Settings menu, or PPV channel and Passport Echo menus. Activate the sleep timer so that Passport Echo automatically turns off the cable set-top box after a specified number of minutes. Specify the channel, day(s), and time you want the cable set-top box to automatically turn on. page 209 page 164 page 168 page 189 page 180 page 189 page 113 page Passport Echo Customer Service Guide

5 Preference Function Refer to Power-Off Timer Reminder Timer Purchasing Locking Status Change PIN Specify the day(s) and time you want the cable set-top box to automatically turn off. Set a timer to remind you when a program is going to air. This feature enables or disables the requirement to enter a PIN to purchase PPV programs. Change the PIN you use for purchasing PPV programs. page 119 page 122 page 215 page 218 PPV Purchases Review or cancel PPV purchases. page 232 Language/Idioma Audio Turn secondary audio programming (SAP) on or off. page 129 Closed Captioning Display Audio/Video Video Output Format Audio Settings Volume Level Specify whether or not closed captions are enabled. Select detailed parameters for Analog and Digital Services and text and background options. Select English or Spanish as the language for the text in menus and panels in the Passport Echo user interface. Specify output format parameters to optimize your television viewing. Specify settings for Volume Level, Analog Output, Digital Output, and Dynamic Range (see below). Customize audio preferences to optimize your set-top s performance with your TV and audio system. page 131 page 136 page 140 page 144 page 144 Passport Echo Customer Service Guide 83

6 ... Preference Function Refer to Analog Output Digital Output Dynamic Range Accessories Specify the desired option for analog audio: Mono, Stereo, or Surround Sound. Specify the desired option for digital audio: Pulse Code Modulated or Dolby Digital (AC3). Select the desired option to balance the digital channels output with the analog output. page 146 page 148 page 150 AC Outlet Use Specify how to use the cable set-top box s AC outlet. page 152 RF Output Set-top Clock Display Illumination Specify channel 3 or 4 to output RF (audio and video) from your set-top. Specify the display and illumination options for the set-top box LED display (see below). Specify display options for the set-top box LED display. Specify illumination options for the set-top box LED display. page 155 page 157 page 157 page Passport Echo Customer Service Guide

7 Displaying and Navigating the General Settings Menu 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu (example at right). 2 Press the up or down arrows (or the PAGE - and + keys) to scroll the list of Preference categories. When a Preference category is highlighted, the right side of the screen displays a summary of the Preference settings. 3 Press the right arrow (or SELECT) to expand the highlighted Preference category and display various Preference items. For example, expanding the Timers preference category displays items for Sleep Timer, Power-On Timer, etc. Passport Echo will scroll the first item in the Preference category into the highlight. 4 Press the right arrow (or SELECT) to display various Preference options. In general, use the up or down arrows to highlight a Preference option, then press SELECT to accept it. For more information, refer to the section in this chapter regarding the specific Preference item you wish to set. The table on page 81 can help you locate the relevant information. Passport Echo Customer Service Guide 85

8 ... Getting Help for Preferences in General Settings Passport Echo displays helpful information in the upper left section of the General Settings menu. In some cases, the help information continues on a second page. Press the INFO key to display subsequent pages. Exiting the General Settings Menu Press the EXIT or SETTINGS or MENU key. The General Settings menu disappears and the program on the current channel is displayed. Pressing the DVR LIST or GUIDE keys also exits from the General Settings menu and displays the associated graphics. Pressing a CH key also exits from the General Settings menu and displays the selected channel. 86 Passport Echo Customer Service Guide

9 My Preferences Passport Echo enables you to set several preferences to customize your viewing experience. These preferences are located under the My Preferences category and include Favorite Channels, Skipped Channels, Power-On Channel, Banner Duration, and QuickTips. Adding or Deleting Favorite Channels You can use the General Settings menu to specify your favorite channels. Once you designate a channel as a favorite, you can press the FAV key to jump to it quickly. If you have set up multiple favorite channels, repeatedly pressing the FAV key jumps from one favorite channel to the next. You can also use the Quick Settings to specify the channel you are currently watching as a favorite channel. For more information, refer to Making the Current Channel a Favorite on page 66. Adding Favorite Channels To add favorite channels: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. Passport Echo Customer Service Guide 87

10 ... 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the My Preferences category. The right side of the screen displays a summary of the current My Preferences settings. If favorite channels have already been specified, the current count of favorite channels (e.g., 5 Channels) and the channel numbers themselves (e.g., 2, 4, 5, 8, 11) are listed on the right side of the display. Otherwise, the preference displays NO ENTRIES. If the My Preferences category is not expanded, press SELECT. The My Preferences category will expand to display various preference items. 3 If necessary, press the down arrow key to highlight the Favorite Channels preference. 4 Press the right arrow or the SELECT key to move to the Channels column. 5 Press the up or down arrow or the number key(s) to highlight a channel that you want to make a favorite. 88 Passport Echo Customer Service Guide

11 Press the SELECT key. A star icon is displayed to the right of the channel in the Channels column. The channel number is added to the CURRENT FAVORITES list. 7 To add another channel as a favorite, repeat steps 5 and 6. 8 When you are finished, press the left arrow. Passport Echo returns to the Preferences list. 9 To exit the General Settings menu, press the EXIT key. Passport Echo Customer Service Guide 89

12 ... Auto Favorites Passport Echo features an Auto Favorites function that remembers the channels you watch most and automatically adds them to the Favorites list. Auto Favorite channels are indicated in the Program Guide by the following icon: Turning Auto Favorites On and Off Auto Favorites may be turned on by default; however, you can turn this feature on or off as you desire. If you turn off Auto Favorites, Passport Echo no longer tracks or retains viewing behavior information. To turn Auto Favorites off: 1 Highlight the Favorite Channels preference. 2 Press the (A) key to disable the Auto Favorites function. The right side of the screen displays Auto Favorites: OFF. (Pressing the (A) key re-enables Auto Favorites.) 90 Passport Echo Customer Service Guide

13 Deleting Favorite Channels The following procedure explains how to delete a single channel by using the Favorite Channels preference in the General Settings menu. This function also enables you to clear all your favorite channels at once. For more information, refer to Clearing All Favorite Channels on page 93. To delete favorite channels: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the My Preferences category. The right side of the screen displays a summary of the current My Preferences settings. If the My Preferences category is not expanded, press SELECT. The My Preferences category will expand to display various preference items. 3 If necessary, press the down arrow key to highlight the Favorite Channels preference. If you have already specified one or more favorite channels, the current count of favorite channels (e.g., 5 Channels) and the channel numbers themselves (e.g., 2, 4, 5, 8, 11) are listed on the right side of the display. Otherwise, the preference displays NO ENTRIES. 4 Press the right arrow (or SELECT) to move to the Channels column. Passport Echo Customer Service Guide 91

14 ... 5 Press the up or down arrow or the number key(s) to highlight a channel you want to remove from the CURRENT FAVORITES. (Favorite channels are marked by a star icon.) 6 Press the SELECT key. The star icon next to the channel disappears from the Channels column. The channel number disappears from the CURRENT FAVORITES list. If you wish to re-select the channel after pressing the SELECT key, press the SELECT key again. The star icon re-appears in the Channels column, and the channel number re-appears in the CURRENT FAVORITES list. 7 To remove additional channels from the CURRENT FAVORITES list, repeat steps 4, 5 and 6. 8 When you are finished, press the left arrow. Passport Echo returns to the Preferences list. 9 To exit the General Settings menu, press the EXIT key. 92 Passport Echo Customer Service Guide

15 Clearing All Favorite Channels The following procedure describes how to clear all favorite channels at once from the CURRENT FAVORITES list. This procedure utilizes the Favorite Channels preference in the General Settings menu. You can also use this preference to delete channels one by one from the CURRENT FAVORITES list. For more information, refer to Deleting Favorite Channels on page 91. To clear all favorite channels: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the My Preferences category. The right side of the screen displays a summary of the current My Preferences settings. If the My Preferences category is not expanded, press SELECT. The My Preferences category will expand to display various preference items. 3 If necessary, press the down arrow key to highlight the Favorite Channels preference. If you have already specified favorite channels, the current count of favorite channels (e.g., 5 Channels) and the channel numbers themselves (e.g., 2, 4, 5, 8, 11) are listed on the right side of the display. Otherwise, the preference displays NO ENTRIES. Passport Echo Customer Service Guide 93

16 ... 4 Press the right arrow (or SELECT) to move to the Channels column. (Favorite channels are also marked by a star icon.) 5 Press the up or down arrow repeatedly to highlight the Clear All option. The ClearA loption is located at the top of the C hannels column (i.e., above Channel 1). You can scroll the C hannels column quickly by pressing the PAGE - or + key. 6 Press the SELECT key to clear all the channels from the CURRENT FAVORITES list. The CURRENT FAVORITES list is now empty. No star icons appear in the Channels column. 7 Press the left arrow. Passport Echo returns to the Preferences list. The right side displays the text: NO ENTRIES. 8 To exit the General Settings menu, press the EXIT key. 94 Passport Echo Customer Service Guide

17 Specifying Skipped Channels You can use the General Settings menu to specify the channels you want Passport Echo to skip over when you change channels using the CH (+) or (-) keys. The program content carried by the designated skipped channel will not be displayed on your TV screen. Instead, Passport Echo will skip over that channel and display the program carried by the channel with the next higher or lower number. A skipped channel is indicated by a blue check mark ( ) next to the channel number in the QuickInfo and in the Program Guide. You can still view a skipped channel by entering its channel number directly using the number keys or by selecting the channel in the Program Guide. A Custom Line-Up Option sort in the Program Guide enables you to omit Skipped Channels from display in the Program Guide. For more information, see Custom Time Sort Options on page 38. Specifying a Skipped Channel To specify a skipped channel: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. Passport Echo Customer Service Guide 95

18 ... 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the My Preferences category. The right side of the screen displays a summary of the current My Preferences settings. If the My Preferences category is not expanded, press SELECT. The My Preferences category will expand to display various preference items. 3 Press the down arrow to highlight the Skipped Channels preference. If you have already specified skipped channels, Passport Echo displays the current count of skipped channels (e.g., 2 Channels) and the CURRENT SKIPPED channel numbers (e.g., 20, 98) on the right side of the display. If no skipped channels are currently specified, Passport Echo displays NO ENTRIES. 4 Press the right arrow (or SELECT) to move to the Channels column. 5 Press up or down arrow or the number key(s) to highlight a channel you want to skip. 96 Passport Echo Customer Service Guide

19 Press the SELECT key. A check mark is displayed to the right of the channel in the Channels column (see display above). The channel number is added to the CURRENT SKIPPED list. If you wish to de-select the channel after pressing the SELECT key, press the SELECT key again to toggle the channel. The check mark disappears from the Channels column, and the channel number disappears from the CURRENT SKIPPED list. 7 To add another skipped channel, repeat steps 5 and 6. 8 When you are finished, press the left arrow. Passport Echo returns to the Preferences list. 9 To exit the General Settings menu, press the EXIT key. Passport Echo Customer Service Guide 97

20 ... Removing Channels from the Skipped Channels List The following procedure explains how to remove a channel from the Skipped Channels list by using the Skipped Channels preference in the General Settings menu. This function also enables you to clear all your skipped channels at once. For more information, refer to Clearing All Skipped Channels on page 100. To delete skipped channels: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the My Preferences category. The right side of the screen displays a summary of the current My Preferences settings. If the My Preferences category is not expanded, press SELECT. The My Preferences category will expand to display various preference items. 3 Press the down arrow to highlight the Skipped Channels preference. If you have already specified skipped channels, Passport Echo displays the current count of skipped channels (e.g., 2 Channels) and the CURRENT SKIPPED channel numbers (e.g., 20, 98) on the right side of the display. If no skipped channels are currently specified, Passport Echo displays NO ENTRIES. 98 Passport Echo Customer Service Guide

21 Press the right arrow (or SELECT) to display the Channels column. 5 Press up or down arrow or the number key(s) to highlight the channel you want to delete from the CURRENT SKIPPED list. (Skipped channels are marked by a check mark.) 6 Press the SELECT key. The check mark next to the channel call letters disappears from the Channels column. The channel number disappears from the CURRENT SKIPPED list. 7 To delete more channels from the CURRENT SKIPPED list, repeat steps 5 and 6. 8 When you are finished, press the left arrow. Passport Echo returns to the Preferences list. 9 To exit the General Settings menu, press the EXIT key. Passport Echo Customer Service Guide 99

22 ... Clearing All Skipped Channels The following procedure describes how to clear all skipped channels simultaneously from the Skipped Channels list. This procedure uses the Skipped Channels preference in the General Settings menu. You can also use this preference to delete a single channel from the Skipped Channels list. For more information, refer to Removing Channels from the Skipped Channels List on page 98. To clear all skipped channels simultaneously: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the My Preferences category. The right side of the screen displays a summary of the current My Preferences settings. If the My Preferences category is not expanded, press SELECT. The My Preferences category will expand to display various preference items. 3 Press the down arrow to highlight the Skipped Channels preference. The right side of the screen displays the current count of skipped channels (e.g., 3 Channels) and the CURRENT SKIPPED channel numbers (e.g., 23, 34, 47) on the right side. 4 Press the right arrow (or SELECT). Passport Echo displays the Channels column. (Skipped channels are marked by a check mark.) 5 Press the up or down arrow repeatedly to highlight the Clear All option. The ClearA loption is located at the top of the C hannels column (i.e., above Channel 1). You can scroll the C hannels column quickly by pressing the PAGE - or + key. 100 Passport Echo Customer Service Guide

23 Press the SELECT key to clear all the channels from the CURRENT SKIPPED list. The CURRENT SKIPPED list is now empty. No check marks appear in the Channels column. 7 Press the left arrow. Passport Echo returns to the Preferences list. The right side displays the text: NO ENTRIES. 8 To exit the General Settings menu, press the EXIT key. Passport Echo Customer Service Guide 101

24 ... Setting the Power-On Channel You can specify the channel that you want the set-top box to display each time you turn on the set-top box. This channel is called the power-on channel. To specify the power-on channel, use the Power-On Channel preference in the General Settings menu. Notes: If you have PPV purchases that are currently airing when you power-on the set-top box and TV, Passport Echo will display the PPV channel instead of the power-on channel. If you set up a Power-On Timer, the channel specified for the Power-On Timer overrides the channel selected for the Power-On Channel. For more information about the Power-On Timer, refer to Setting the Power-On Timer on page 116. To set the power-on channel: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the My Preferences category. The right side of the screen displays a summary of the current My Preferences settings. If the My Preferences category is not expanded, press SELECT. The My Preferences category will expand to display various preference items. 102 Passport Echo Customer Service Guide

25 Press the down arrow repeatedly to highlight the Power-On Channel preference. The right side of the screen displays the channel number and call letters of the current power-on channel (or Default Channel). 4 Press the right arrow (or SELECT). Passport Echo displays the Channels column. 5 Press up or down arrow or the number key(s) to highlight the channel you want your television to display when you power on the set-top box. Passport Echo displays a dot to the left of the channel listing. If you want the set-top box to display the channel you were watching when the set-top was powered off, highlight the Last Channel option (located above Channel 1). 6 Press SELECT key to accept. Passport Echo returns to the Preferences list. 7 To exit the General Settings menu, press the EXIT key. Passport Echo Customer Service Guide 103

26 ... Changing Channel Banner Duration The Channel Banner displays information about the currently selected channel. You can specify how long the Channel Banner remains displayed by using the Banner Duration preference in the General Settings menu. For more information about the Channel Banner, refer to Using the Channel Banner and the Info Banner on page 22. To change the duration of the Channel Banner display: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the My Preferences category. The right side of the screen displays a summary of the current My Preferences settings. If the My Preferences category is not expanded, press SELECT. The My Preferences category will expand to display various preference settings. 3 Press the down arrow to highlight the Banner Duration preference. The right side of the screen displays the current setting (e.g., Long). 104 Passport Echo Customer Service Guide

27 Press the right arrow (or SELECT) to move to the Speed column. A dot to the left of an option indicates the current setting. 5 Press the up or down arrow to highlight one of the three banner speeds: Long, Medium, or Short. 6 Press the SELECT key to accept the setting. Passport Echo returns to the Preferences list. 7 To exit the General Settings menu, press the EXIT key. Passport Echo Customer Service Guide 105

28 ... Displaying QuickTips The QuickTips preference enables you to display helpful hints while you browse or search the Program Guide for shows, set up future show recordings, etc. To change the QuickTips setting: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 If necessary, press the up or down arrow (or the PAGE + or PAGE - key) to highlight the My Preferences category. The right side of the screen displays a summary of the current My Preferences settings. If the My Preferences category is not expanded, press SELECT. The My Preferences category will expand to display various preference items. 106 Passport Echo Customer Service Guide

29 Press the down arrow to highlight the QuickTips preference. The right side of the screen displays the current QuickTips setting (Off). 4 Press the SELECT key. Passport Echo displays three options in the Status column: Off On View Now A dot indicates the current setting. 5 Press the up or down arrow to highlight an option. Passport Echo Customer Service Guide 107

30 ... 6 Press the SELECT key to accept the setting. Passport Echo returns to the Preferences list. If you selected Off, Passport Echo will never display a QuickTips panel. If you selected On, Passport Echo will display a QuickTips panel once a day when you enter the Program Guide or DVR List screens. If you selected View Now, Passport Echo will display the QuickTips panel immediately. Press the left or right arrows to turn through the pages of QuickTip information. Press the (A) key to preclude future display of the QuickTips panel. Press the (C) key to close the QuickTips panel. 7 To exit the General Settings menu, press the EXIT key. 108 Passport Echo Customer Service Guide

31 Messages Passport Echo enables you to receive individually-addressed or global messages from your cable company. Passport Echo displays the messages on your television screen. You can review and delete these messages. If you wish, Passport Echo will display a notification of the receipt of a message in the Channel Banner. You can specify whether or not you want Passport Echo to display this notification by setting the Message Notice preference. Passport Echo Customer Service Guide 109

32 ... Turning the Message Notice On and Off The Message Notice preference enables you to specify whether or not Passport Echo will notify you upon receipt of a message from your cable company. If Passport Echo is set to display the message notification, it will be displayed in the Channel Banner. To display or block the message notification: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, as an alternative you could press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the Messages category. The right side of the screen displays a summary of the current Messages settings. If the Messages category is not expanded, press SELECT. The Messages category will expand to display the Message Notice preference item. 3 If necessary, press the down arrow to highlight the Message Notice preference. The right side of the screen displays the current Message Notice setting (e.g., Block). 110 Passport Echo Customer Service Guide

33 Press the right arrow (or SELECT). Passport Echo displays the Options column and highlights the current setting. 5 To change the Message Notice setting, press the up or down arrow to highlight the desired option: Block or Display. A dot indicates the current setting. 6 Press the SELECT key to accept the setting. Passport Echo returns to the Preferences list. 7 To exit the General Settings menu, press the EXIT key. Passport Echo Customer Service Guide 111

34 ... Selecting Parental Control Preferences Parental Control preferences are discussed in detail in Using Parental Control on page 161. The following table lists Parental Control preferences and includes references to additional information. For this Parental Control preference Refer to Locking Status Turning On Parental Control from the General Settings Menu on page 196 Turning Off Parental Control Until You Power Off the Set-top Box on page 200 Change PIN Changing the PIN on page 209 Turning Off Parental Control Until You Manually Re-Activate It on page 205 Locked Channels Locking Channels on page 164 Unlocking Channels on page 166 Locked Ratings Locking Ratings on page 168 Unlocking Ratings on page 172 Locked Content Hiding Adult Titles on page 189 Locked Time Locking Time Periods on page 180 Canceling Locked Time Periods on page 184 Hide Adult Titles Hiding Adult Titles on page 189 Displaying Adult Titles on page Passport Echo Customer Service Guide

35 Timers Passport Echo enables you set various timer preferences, including a Sleep Timer, Power-On Timer, Power-Off Timer, and a Reminder Timer. Activating or Deactivating the Sleep Timer Passport Echo lets you set a sleep timer. The sleep timer turns the set-top box off after a specified number of minutes. You can also use the Quick Settings to set the sleep timer as described in Activating or Deactivating the Sleep Timer on page 71. To set the sleep timer: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the Timers category. The right side of the screen displays a summary of the current Timers settings. If the Timers category is not expanded, press SELECT. The Timers category will expand to display various preference items (Sleep Timer, Power-On Timer, Power-Off Timer, and Reminder Timer). Passport Echo Customer Service Guide 113

36 ... 3 If necessary, press the down arrow to highlight the Sleep Timer preference. The right side of the screen displays the current setting (e.g., OFF). 4 To change the current sleep timer setting, press the SELECT key to display the Status column. 5 To activate the sleep timer, press the down arrow to highlight On. The right side of the screen displays the current setting, which indicates the number of minutes until the set-top box turns off (if the sleep timer is activated). 6 To modify the duration of the Sleep Timer, press the right arrow to display the Minutes column. 7 Press the up or down arrow to select the desired number of minutes (5, 10, 15, 30, 45, 60, 75, or 90). 114 Passport Echo Customer Service Guide

37 Press the SELECT key to accept the settings. Passport Echo returns to the Preference list. 9 To exit the General Settings menu, press the EXIT key. Passport Echo Customer Service Guide 115

38 ... Setting the Power-On Timer The Power-On Timer enables you to set a time of day when the set-top box will turn on automatically. Some people like to use this feature to make their house appear lived-in for security reasons while they are on vacation. The Power-On Timer turns on the power to the set-top box each day at a time you specify. To set the Power-On Timer, use the Power-On Timer preference in the General Settings menu as described in the following procedure. (For information about the Power-Off Timer, refer to Setting the Power-Off Timer on page 119.) The Power-On Timer preference overrides the Power-On Channel. When the set-top box turns on, it displays the channel specified for the Power-On Timer. To set the Power-On Timer: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the Timers category. The right side of the screen displays a summary of the current Timers settings. If the Timers category is not expanded, press SELECT. The Timers category will expand to display various preference items (e.g., Sleep Timer, Power-On Timer, etc.). 116 Passport Echo Customer Service Guide

39 Press the down arrow to highlight the Power-On Timer preference. The right side of the screen displays the current setting (e.g., OFF). 4 Press the right arrow (or SELECT) to display the Status column. 5 Press the down arrow to select On. 6 Press the right arrow to display the Channels column. 7 Press the up or down arrow to select the channel you want your television to display when you turn on the set-top box. 8 Press the right arrow to move to the DAY column. 9 Press the up or down arrow to select the day you want the set-top box to turn on. You can specify a date, a recurring week day such as Tuesdays, a recurring sequence of days such as weekdays or weekends, or Every day. 10 Press the right arrow to move to the Time column. Passport Echo highlights the hour digit indicating when you want the set-top box to turn on. 11 Press the up or down arrow or the number key(s) to select the hour. Passport Echo Customer Service Guide 117

40 Press the right arrow to move to the next digit. Passport Echo highlights the first minute digit. 13 Press the up or down arrow or a number key to select the first minute digit. 14 Press the right arrow to move to the next digit. Passport Echo highlights the second minute digit. 15 Press the up or down arrow or a number key to select the second minute digit. 16 Press the right arrow. Passport Echo highlights the a or p, indicating whether you want the set-top box to turn on in the AM or PM. 17 To select PM, press the down arrow to highlight p. To select AM, press the up arrow to highlight a. 18 Press the SELECT key to accept. 19 To exit the General Settings menu, press the EXIT key. 118 Passport Echo Customer Service Guide

41 Setting the Power-Off Timer The Power-Off Timer works in conjunction with the Power-On Timer. The Power-On Timer enables you to set a time of day for the set-top box to turn on automatically. The Power-Off Timer enables you to set a time of day when the set-top box will turn off automatically. Scheduled recordings are unaffected when the power timer turns off the set-top box. To set the Power-Off Timer, use the Power-Off Timer preference in the General Settings menu as described in the following procedure. (For more information about the Power-On Timer, refer to Setting the Power-On Timer on page 116.) To set the Power-Off Timer: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the Timers category. The right side of the screen displays a summary of the current Timers settings. If the Timers category is not expanded, press SELECT. The Timers category will expand to display various preference items (e.g., Sleep Timer, Power-On Timer, etc.). Passport Echo Customer Service Guide 119

42 ... 3 Press the down arrow to highlight the Power-Off Timer preference. The right side of the screen displays the current setting (e.g., Power-Off Timer is currently OFF). 4 Press the right arrow (or SELECT) to display the Status column. 5 Press the down arrow to highlight On. 6 Press the right arrow to display the Day column. 7 Press the up or down arrow to select the day you want the set-top box to turn off. You can specify a date, a recurring week day such as Tuesdays, a recurring sequence of days such as weekdays or weekends, or Every day. 8 Press the right arrow to move to the Time column. Passport Echo highlights the hour digit indicating when you want the set-top box to turn off. 9 Press the up or down arrow or the number key(s) to select the hour. 10 Press the right arrow to move to the next digit. Passport Echo highlights the first minute digit. 11 Press the up or down arrow or a number key to select the first minute digit. 120 Passport Echo Customer Service Guide

43 Press the right arrow to move to the next digit. Passport Echo highlights the second minute digit. 13 Press the up or down arrow or a number key to select the second minute digit. 14 Press the right arrow. Passport Echo highlights the a or p, indicating whether you want the set-top box to turn off in the AM or PM. 15 To select PM, press the down arrow to highlight p. To select AM, press the up arrow to highlight a. 16 Press the SELECT key to accept. 17 To exit the General Settings menu, press the EXIT key. Passport Echo Customer Service Guide 121

44 ... Setting a Reminder Timer A Reminder Timer enables you to set a timer to remind you when a particular program is going to air. It has no affect on recording. You can set up to eight Reminder Timers. One minute before the program begins, Passport Echo will display a reminder alert banner, as shown below. To set a Reminder Timer: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 122 Passport Echo Customer Service Guide

45 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the Timers category. The right side of the screen displays a summary of the current Timers settings. If the Timers category is not expanded, press SELECT. The Timers category will expand to display various preference items (e.g., Sleep Timer, Power-On Timer, etc.). 3 Press the down arrow to highlight the Reminder Timer preference. The right side of the screen displays the current setting (e.g., New...). 4 Press the right arrow (or SELECT) to display the Channels column. 5 Press the up or down arrow or number key(s) to highlight the channel on which the program is broadcast. 6 Press the right arrow to move to the Day column. Passport Echo Customer Service Guide 123

46 ... 7 Press the up or down arrow to highlight the day(s) on which the program is broadcast. You can specify a date, a recurring weekday such as Tuesdays, a recurring sequence of days such as weekdays or weekends, or Every day. 8 Press the right arrow to move to the Time column. Passport Echo highlights the hour digit indicating when the program is broadcast. 9 Press the up or down arrow or number key(s) to select the hour. 10 Press the right arrow to move to the next digit. Passport Echo highlights the first minute digit. 11 Press the up or down arrow or a number key to select the first minute digit. 12 Press the right arrow to move to the next digit. Passport Echo highlights the second minute digit. 13 Press the up or down arrow or a number key to select the second minute digit. 14 Press the right arrow. Passport Echo highlights the a or p, indicating whether the desired program is broadcast in the AM or PM. 15 To select PM, press down arrow to highlight p. To select AM, press the up arrow to highlight a. 16 Press the SELECT key to accept the time you set for the program reminder. Passport Echo returns to the Preferences list. 17 To exit the General Settings menu, press the EXIT key. 124 Passport Echo Customer Service Guide

47 Modifying a Reminder Timer You can modify a Reminder Timer by using the Reminder Timer preference. To modify a Reminder Timer from the General Settings menu: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the Timers category. The right side of the screen displays a summary of the current Timers settings. If the Timers category is not expanded, press SELECT. The Timers category will expand to display various preference items (e.g., Sleep Timer, Power-On Timer, etc.). 3 Press the down arrow to highlight the Reminder Timer you wish to modify (e.g., Reminder Timer 1, Reminder Timer 2, etc.). The right side of the screen displays the channel number, call letters, day, date and time for the Reminder Timer you highlighted. Passport Echo Customer Service Guide 125

48 ... 4 Press the right arrow (or SELECT) to move to the Channels column. 5 Press the right arrow to move to the column you want to modify, then press the up or down arrow to change the setting. 6 Press the SELECT key to accept the modified setting. Passport Echo returns to the Preferences list. 7 To exit the General Settings menu, press the EXIT key. 126 Passport Echo Customer Service Guide

49 Canceling a Reminder Timer You can cancel a Reminder Timer by using the Reminder Timers preference. (You can also cancel a Reminder Timer from the Program Guide. For more information, see "Canceling a Reminder Timer from the Program Guide" on page 60.) To cancel a Reminder Timer from the General Settings menu: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the Timers category. The right side of the screen displays a summary of the current Timers settings. If the Timers category is not expanded, press SELECT. The Timers category will expand to display various preference items (e.g., Sleep Timer, Power-On Timer, etc.). 3 Press the down arrow to highlight the Reminder Timer you wish to cancel (e.g., Reminder Timer 1, Reminder Timer 2, etc.). The right side of the screen displays the channel number, call letters, day, date and time for the Reminder Timer you highlighted. 4 Press the (C) key. Passport Echo cancels the specified Reminder Timer. 5 To exit the General Settings menu, press the EXIT key. Passport Echo Customer Service Guide 127

50 ... Setting Purchasing Preferences The Purchasing preference category includes preferences for Pay Per View (PPV) purchases. The following table lists each purchasing preference and a reference to additional information. For this purchasing preference Refer to Locking Status "Enabling and Disabling the Purchase PIN" on page 215 Change PIN Changing the Purchase PIN on page 218 PPV Purchases Canceling PPV Purchases from the General Settings on page 232, or Checking the Status of PPV Programs on page Passport Echo Customer Service Guide

51 Language/Idioma Passport Echo enables you to set preferences for language-related functions, including Audio, Closed Captioning, and display text language (English or Spanish). Activating and Deactivating the Secondary Audio Program (SAP) The Audio preference in the General Settings menu enables you to listen to an alternative audio track (such as a different language or a director s narration) for programs that feature a secondary audio program (SAP). SAP is available only if it is broadcast for a program. When SAP is available, the program description in the Program Guide displays the SAP icon. You can also activate or disable secondary audio programming using the Quick Settings. For more information, refer to Activating or Deactivating Secondary Audio on page 70. To activate secondary audio: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. Passport Echo Customer Service Guide 129

52 ... 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the Language/Idioma category. The right side of the screen displays a summary of the current Language/Idioma settings. If the Language category is not expanded, press SELECT. The Language/Idioma category will expand to display various preference items (e.g., Audio, Closed Captioning, and Display). 3 If necessary, press the down arrow to highlight Audio. The right side of the screen displays the current Audio setting (e.g., Alternate [SAP]). 4 Press the right arrow (or SELECT) to display the Options column. Passport Echo displays two options: Primary and Alternate [SAP]. 5 To activate the secondary audio program, press the down arrow to highlight Alternate [SAP]. Alternatively, to deactivate the secondary audio program, press the up arrow to highlight Primary. 6 Press the SELECT key to accept the setting. Passport Echo returns to the Preferences list. 7 To exit the General Settings menu, press the EXIT key. 130 Passport Echo Customer Service Guide

53 Setting the Closed Captioning Option Closed Captioning enables you to view text for the dialog and other audio events (such as sound effects). To set the closed captioning option: 1 Press the SETTINGS key, then press the (A) key. If your set-top box supports the QuickMenu feature, you could alternatively press the MENU key twice. Passport Echo displays the General Settings menu. 2 Press the up or down arrow (or the PAGE + or PAGE - key) to highlight the Language/Idioma category. The right side of the screen displays a summary of the current Language/Idioma settings. If the Language/Idioma category is not expanded, press SELECT. The Language/Idioma category will expand to display various preference items (e.g., Audio, Closed Captioning, and Display). Passport Echo Customer Service Guide 131

54 ... 3 Press the down arrow to highlight Closed Captioning. 4 Press the right arrow (or SELECT) to display the Options column. 5 Press the up or down arrow to highlight On/Off. 6 Press the right arrow (or SELECT) to move to the State column. 7 To enable (turn on) Closed Captioning, highlight the On state, then press the SELECT key. Passport Echo returns to the Options column. 132 Passport Echo Customer Service Guide

55 Do one of the following: If you wish to configure Analog Service, proceed to the next step. If you wish to configure only Digital Service (and skip Analog Service), proceed to step 12. If you wish to exit, proceed to step To configure Analog Service, press the down arrow to highlight Analog Service. 10 Press the right arrow (or SELECT) to move to the State column. Press the up or down arrow to highlight the type of service desired. The options include CC 1, CC 2, CC 3, CC 4, Text 1, Text 2, Text 3, or Text 4). 11 Press the SELECT key to accept your configuration. Passport Echo returns to the Options column. If you wish to configure Digital Services, proceed to the next step. If you wish to exit, press the EXIT key. 12 To configure Digital Service, if necessary return to the Options column by pressing the left arrow. Passport Echo returns to the Options column. 13 Press the up or down arrow to highlight the Digital Service option. Passport Echo Customer Service Guide 133

56 Press the right arrow (or SELECT) to move to the State column. Press the up or down arrow to highlight the type of service desired. The options include Automatic, Primary, Secondary, DTV CC 3, DTV CC 4, DTV CC 5 and DTV CC Press the SELECT key to accept. Passport Echo returns to the Options column. 16 Do one of the following: To configure the Text or Background options (for your Digital Service), proceed to the next step. To exit (and use the Text or Background defaults), press the EXIT key. 17 Press the up or down arrow to highlight one of the following Text or Background options, then press the right arrow (or SELECT). These options are for Digital Service only. The table following this procedure provides additional information on these options. Text Style (Standard, Plain, Plain (set-width), Formal, Formal (set-width), Casual, Cursive, Small Caps) Text Size (Standard, Small, Medium, Large) Text Color (Standard, Black, White, Red, Green, Blue, Yellow, Magenta) Text Opacity (Standard, Solid, Translucent, Transparent, Flashing) Background Color (Standard, Black, White, Red, Green, Blue, Yellow, Magenta) Background Opacity (Standard, Solid, Translucent, Transparent, Flashing) 18 Press the up or down arrow to highlight an option, then press the SELECT key. Passport Echo returns to the Options column. To configure another Digital Service Text or Background option, return to Step 17. Repeat until all desired options are configured. 19 To exit the General Settings menu, press the EXIT key. 134 Passport Echo Customer Service Guide

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