1 Network Communication Platform KX-NCP500 and KX-NCP1000 Unified Communication Solutions Network Communication Platforms are advanced communication solutions designed to enable businesses achieve Unified Communications by enhancing and streamlining office communications with presence enriched productivity applications. Facilitating more effective ways of communications with both your employees and customers - the NCP platforms allow anytime anywhere access to a whole host of business communication applications via a range of smart and user-friendly wired and wireless devices. NCP platforms - enabling businesses to effectively reach, serve, and retain your customers. Every Call Matters
2 Unified Communications - Simplified Panasonic Network Communication Platforms (KX-NCP) are advanced communication solutions designed to enable businesses achieve Unified Communications by enhancing and streamlining office communications with presence enriched productivity applications. Facilitating more effective ways of communications with both your employees and customers - the NCP platforms allow anytime anywhere access to a whole host of business communication applications via a range of smart and intuitive wired and wireless devices. These include intelligent IP telephones, advanced digital phones, softphone for PDA, DECT wireless portable stations, as well as standard analogue extensions. Further, integration with mobile phones allow mobile users and remote workers to stay connected even while on the move. Convergence ready the NCP platforms provide innovative IP telephony features and functionalities over both local office and broadband networks, and can connect with an ever growing list of SIP telephony providers helping businesses to reduce communication costs. Feature Rich Platform to Enhance Your Business Enhance your business with solutions designed to meet your ever changing needs - with wireless mobility, advanced productivity applications, network based solutions and a common infrastructure that supports companies with distributed and geographically diverse office locations and help connect all your users with customers - wherever they may be. Simple to deploy, administer and maintain the Panasonic NCP Unified Communications Solution is a highly reliable, extensible and feature-rich business platform that sits comfortably within your converged voice and data network - providing you with improved business productivity.
3 KX-NCP - Key Benefits Highly modular and designed to improve your business communication workflow - the new NCP platforms are ideal communication systems that solve many of your business communication needs today. With intelligent call routing and call centre functionality, together with integral desktop productivity applications the NCP platform enables businesses to effectively reach, serve, and retain your customers. These new platforms are packed with features and applications that can enhance your business productivity. Some of the key benefits include: A converged network platform to enable businesses to implement Unified Communications Integrated SIP telephony via SIP Trunking Providers Built-in support for Advanced IP extensions IP Phones and Softphones for Remote Workers and Remote Offices Desktop, Network, & Business Application Integration Built-in Voice Messaging and DISA functionality Advanced Unified messaging using optional KX-TVM50 and TVM200 voice processing systems Mobility application supporting mobile phones as office extensions Reduced Total Cost of Ownership Centralised Management & Upgrades Enhance your business with a platform to enable unified communications - designed to handle the dynamic nature of high-speed multi-faceted business communications of today and helping to connect all your users with customers wherever they may be. Your Investment - Protected The Panasonic KX-NCP systems are designed to be modular, extensible and flexible in both technology and the business application solutions it provides. Convergence ready - the systems can even leverage existing investments in digital extensions and ISDN trunks. Designed with network based communication applications that when enabled provide quick return on investment and peace of mind. Future proof design and open standards based architecture means that customers can be assured that their investments are protected now and well into the future. An Affordable System that Adds Value to Your Business The Panasonic KX-NCP systems are extremely cost effective. As an example - Mobile integration can help businesses manage their business hours and employee availability using "one number" to reach employees who remain mobile while still be aware of mobile employee's availability and presence. Reliability The reliability of Panasonic NCP systems are assured by rigorous quality control and testing before these systems leave the factory, guaranteeing you piece of mind. The NCP systems are also designed for quick and easy maintenance to help keep any potential downtime to an absolute minimum. Eco-Friendly From manufacturing process to power consumption - the Panasonic KX-NCP systems are designed to be environmentally friendly, helping you reduce your energy consumption. Mobile integration, multi-site networking and collaboration tools can potentially further assist your company to reduce your overall carbon footprint by helping to reduce travel costs. Talk to your local Panasonic dealer to understand how your business can benefit from KX-NCP systems.
4 Streamline Business Communications Panasonic NCP unified communications solutions can help businesses lower costs, increase productivity and, connect all office locations wherever they may be. The system is designed to effectively energize every aspect of the company communications allowing you quick return on investment. Multisite Networking for Flexible Communications KX-NCP Network Communication Platforms leverage the latest digital networking, Voice over IP (VoIP) and SIP technologies to cost effectively handle intra-office, multi-site and long distance communications over converged voice and data networks. With KX-NCP systems, customers can manage both stand-alone, or networked systems connected via an IP network from any location. Multi-Site Solutions Multi-site networking helps customers with multiple branch sites to benefit from lower costs for branch-to-branch communication by either leveraging their existing corporate Wide-Area-Networks (WANs), or using Managed VPN services available from network service providers. The system supports both SIP and H.323 based inter-networking in addition to the traditional ISDN QSIG connectivity. Network Distribution Groups Over Multi-Site Deployment Incoming Call Distribution (ICD) groups can be set up across multiple networked NCP systems. The system supports simultaneous or delayed ringing for enhanced flexibility. Network Busy Lamp Field Over Multi-Site Deployment Network Busy Lamp Field (BLF) or Network Direct Station Selection (NDSS), allows unique extensions across networked NCP systems to be monitored by a central Network Operator using DSS keys, showing the operator the status of that particular extension for across the network visibility. Remote Administration over IP Network With KX-NCP systems, administrators can remotely manage any deployment scenario whether a stand-alone system or a networked multi-site system connected over an IP network using a networked PC with the necessary Unified Maintenance Console application. Access and administer systems from virtually across the globe for quick adds/moves and changes.
5 PDA Softphone Mobile Devices IP Telephones Digital Telephones NCP SIP Telephones Communication Assistant Network Communication Platform Access Unified Communications with any device SIP Networking Using the built-in SIP trunking interface, businesses now have the ability to connect the NCP Communication Systems to the growing list of SIP based Internet Telephony Service Providers (ITSP) to achieve low-cost VoIP calls over managed broadband IP networks. Head Office Home Office ITSP SIP Branch Office IP Cloud (Managed QoS) Multi-site Networking
6 Endless Possibilities with a wide range of devices With the new KX-NCP Communication systems - businesses can choose from any type of telephone terminals that fits their needs. The platform supports the stylish and intuitive Digital and IP telephones, SIP phones, and DECT wireless phones. And with support for a family of legacy telephones together with fax - the KX-NCP gives companies an extensive choice of solutions to suit their unique business telephony needs. NT300 Series IP Terminals - A Perfect Team Player KX-NCP platforms support the KX-NT300 Series IP telephones that are stylish, intuitive, user friendly, and comfortable to use by all system telephone users. The NT300 series IP telephones take you to a new dimension in audio experience, communications productivity, broadband network connectivity and customer care. These IP telephones bring you the power of the advanced NCP communication systems - allowing quick access to the entire range of advanced features and applications. The IP Telephones come with high quality hands-free speakerphone and offer superb voice quality thanks to advanced acoustic technology. Packed with a whole host of features, the KX-NT300 Series IP telephones could not be any simpler to use. These IP Phones include the following advanced features - designed to provide enhanced desktop usability and comfort: Large Alphanumeric Displays Electronic self-labelling keys Bluetooth module providing wireless headset support Easy navigation key A 2nd IP port to connect your PC Double tilt adjustment allowing separate and independent tilt control for phone base and LCD display Integration with your Data Network The NT300 Series IP terminals connect directly into your data network, and provide IP-Telephony features with enhanced levels of functionality and comfort comparable to the already proven digital system terminals. Users can easily connect their PCs to the company Local Area Network (LAN) using the built-in 2-port Ethernet switch on the back of the device - reducing desktop cable clutter. Optional Bluetooth Module Self Labelling Keys Back-lit LCD Display Easy To Navigate Mult-tilt Angle Adjustment
7 KX-NT343 KX-NT346 Panasonic Softphone for Wi-Fi Mobile Device Panasonic IP Softphone for Windows Mobile devices enables mobile workers to have anytime anywhere access to comprehensive and powerful business telephony on their Windows Mobile devices. Panasonic IP Softphone for Windows Mobile is an IP telephone client for WiFi-enabled Windows Mobile based devices. It provides transparent access to real time voice communications and productivity-enhancing Panasonic Business Telephone System features such as call set up, transfer and multiparty conference all in the convenience of a handheld device. The software helps you manage call appearances and provides access to speed dial numbers and other personal calling features. * Note: Optional PDA or mobile Phone required KX-NT366 SIP Telephone Support* -You Choose With built-in support for the latest SIP technology, the KX-NCP can support SIP telephones as standard extensions. Companies can now use Panasonic KX-HGT100 SIP telephone or their own choice of standard SIP phones to support inhouse office users or remote workers, connecting back to the office over high-speed broadband IP network from virtually anywhere. * Please contact your local Panasonic dealer for further details.
8 KX-DT333 KX-DT343 KX-DT346 Advanced Digital Proprietary Terminals The Panasonic KX-DT300 Series advanced desktop phones are designed for business users who require a range of feature-rich telephony devices to match their constantly changing business needs. These easy to use, advanced business class telephone devices are designed for effective daily communications. Connected to the NCP platforms, the digital terminals are extremely reliable and provide a wide range of features to support the right solution for all your business applications. Ergonomically designed with features and functions to enhance users daily productivity, they are ideal for many applications including contact centre agents, hotel rooms, to advanced desktop applications supporting a range of wired and Bluetooth headsets. Main Features Hands-free Communication with a Bluetooth Headset* 1 High-visibility white backlight* 1 Double-Tilt Design* 2 *1 Optional: Not available on the DT333/321 *2 Optional: Not available on the DT321
9 Bluetooth Module *1 Message/Ringer Lamp 6 or 3 line - 24-Character LCD Headset Jack Programmable Key Page (total of 4 page) Navigation Key Connection for Additional Key Module *3 Programmable Keys *3 / Self Labelling Keys *2 Programmable Keys are the red/green LED buttons. Self Labelling Keys are the LCD displays * 1 KX-NT307. Optional. All Models except NT321 * 2 Optional. KX-NT366 * 3 Optional. KX-NT343/346, KX-DT333/343/346 Image: Model KX-NT366. Other Models may vary. Digital Proprietary Telephones IP Proprietary Telephones KX-DT346 KX-DT343 KX-NT366 KX-NT346 KX-DT333 KX-NT343 KX-NT321 KX-DT303 KX-DT390 KX-NT303 KX-NT305
10 Desktop Productivity Applications As personal computers have become an essential business tool - Panasonic has developed Network Communication Platform to seamlessly integrate with advanced desktop productivity applications for improved business efficiency. Communication Assistant Productivity Application Suite The Panasonic Communication Assistant productivity software suite is a highly intuitive PC based application suite that blends powerful point and click telephony together with screen based presence, availability, integration with Microsoft Outlook, integration with popular TAPI enabled CRM desktop tools, and a variety of collaboration tools to simplify and enhance real-time communications for business telephony users. Designed for easy installation and maintenance - Communication Assistant can be deployed without the need of any additional 3rd party server - making it an ideal solution for small to medium size businesses with limited IT knowledge and staff. Targeting all areas for enhancements Communication Assistant productivity suite includes: Mode Communication Assistant Basic Communication Assistant Pro Communication Assistant Supervisor Voic Assistant Module Targeted Solution Point and click unified communications for desk based or remote workers Point and click unified communications for desk based or remote workers. Provides users with real-time presence information Team supervisors to monitor employees' call activities. Enables unified messaging Benefits Helps you visually control all your communications from your PC. Helps you visually control all your communications from your PC. Stay informed of users availability in difference locations Helps you to visually manage all your group members telephony activities Allows users to check their voic messages visually from PC as well as forward messages to others as.wav files. Communication Assistant together with KX-NCP platform enables businesses to implement Unified Communications - enhancing business productivity. CA Pro CA Basic Remote Worker using Softphone Office workers VM Assistant CA Supervisor Office worker checking Voice Mail Supervisor supporting team members
11 Communication Assistant - VM Assistant VM Assistant allows Unified Messaging functionality - allowing users to access and retrieve in the order they prefer - any voice messages left for them. Companies using the optional advanced KX-TVM Voice Messaging solution - can allow Communication Assistant users to visually manage their voice mails with Voice Mail Assistant. VMA can be launched directly from Communication Assistant via the Message icon. By using Voice Mail Assistant, user can: Visually see their voice messages as a list Skip messages forward or rewind by 4 seconds Change message playback speed Play and pause messages Delete messages Change voice mailbox settings Export a message to PC Send a message via Call back a person who has left a message Communication Assistant IP Softphone The Panasonic Communication Assistant IP Softphone module allows road warriors, sales and support staff, or any other power user to use their computer as an IP Phone for anytime, anywhere access to unified communications. The user simply needs to connect to the corporate IP network over a secure managed broadband connection to enable the IP Softphone. All employees can be centrally connected to the corporate KX-NCP platform - providing advanced desktop productivity based on highly cost effective VoIP communications. Integration with Microsoft Outlook Communication Assistant seamlessly integrates with Microsoft Outlook allowing users to easily dial contact phone numbers and receive incoming call pop-up alerts. PC Console PC Console provides company operators with a powerful tool for improving call-handling, efficiency, and customer service. PC Console displays information about a caller on the PC screen even before the operator takes the call making it easier for operators to prioritise incoming calls, so important customers are never kept waiting. Operators can quickly see which extensions are busy and which are free, and can transfer calls and access powerful features using simple drag-and-drop and point-and-click operations. Integrating with Business Applications The KX-NCP supports Computer Telephony Integration (CTI) enabling telephony and computers working in sync to provide powerful PC based productivity tools. The system supports IP based CTI integration via the two mature industry standards: 1. Telephony Application Programming Interface (TAPI), and 2. Computer Supported Telecommunications Applications (CSTA) Leveraging TAPI and CSTA interfaces to augment business communication capabilities - businesses can integrate with leading third party application solutions available in the market to provide software productivity applications for businesses that cover all aspects of business requirements.
12 Wireless Solution for True Business Mobility Businesses can increase employee availability and enhance customer service by providing un-hindered access to wireless telephony. Mobile/GSM Integration for Anytime Anywhere Mobility Mobile phones are a compelling way for doing business outside of the office. The KX-NCP supports the latest mobile phone integration technology - enabling calls directed to an office extension to be redirected to a Mobile telephone at a lower, fixed cost. Calls can also be transferred back to an office extension or to office voice mail system. Employees with mobile phones can also initiate calls to their customer from their mobile phones that appear to the external customers as coming from the company rather than the mobile phone - centralising all business communications. Mobile telephones can even be integrated into ICD groups which allows incoming calls to ring both the desk phone and the mobile handset simultaneously, allowing users to pick-up their calls on either their desk phone or mobile phone thereby providing "one number" access - increasing contactability. Multi-Cell DECT Wireless for Office Mobility Solution The Panasonic office mobility solution lets you carry on your conversation over lightweight, business-smart wireless DECT terminals while you are away from your desk or moving around the office. Using Wireless XDP (extra Device Port), users can set their DECT wireless handsets to have the same extension as their desk phone, and then receive calls even when away from their desk. The Multi-Cell DECT System provides automatic hand-over between installed wireless cells - enhancing coverage and giving you true communication mobility even within large premises. Easily see Incoming Calls and Messages Easily to Dial in Dark Conditions Easy to Read Blue Back-lit LCD Headset Jack for Hands-Free Access Water and Dust Resistant
13 Elegant, Smart and Sturdy Business Mobility Terminals With basic, business, or tough-type DECT that is able to handle harsh environments - you can be assured that no matter what your needs - with Panasonic; you have the DECT Business mobility solution of your choice. The KX-TCA256 DECT handset combines small size, light weight and durability, with a host of powerful business telephony features, while the KX-TCA155 is a good choice for users who want good basic performance at a lower cost. In addition, to handle tough environments - the KX-TCA355 ruggedised handset meets strict dust and splash resistant IP54 standards. 6-line, Blue, backlit LCD display Illuminated Keypad Multiple Language Display Speakerphone Programmable Soft Keys PBX functionality support 200 Entry Phonebook Headset Compatible 9 Ringer Melodies 10 Programmable Hot Key Dialling Vibrate Alert* 1 Meeting Mode* 1 IP54 Dust and Splash resistant* 2 * 1 KX-TCA355 and KX-TCA256 * 2 KX-TCA355 only KX-TCA155 Basic Model KX-TCA256 Compact Business Model KX-TCA355 Tough Type Model Enjoy superb mobility whatever your business demands Whether you work in an office, a factory, a warehouse, a supermarket, or other large facility, the Multi-Cell DECT system keeps you in constant touch with colleagues and customers even when you are untethered and moving within the work environment. Communication can easily be further extended outside the office by enabling mobile integration functionality. Enjoy the freedom to communicate - wirelessly with crystal clear voice quality. Receive your customers' calls wherever you may be and make the most of every business opportunity that comes along. Extending Office Mobility Wireless Communication The KX-NCP systems allow wireless communications over an extended range by using multiple and High Density cell stations that boost the flexibility and mobility of your wireless handsets. The system provides automatic hand-over between installed wireless cells - enhancing coverage and giving you true communication mobility even within large premises. KX-A272 Repeater KX-TDA0141 2ch Cell Station KX-TDA0158 8ch Cell Station
14 Advanced Voice Messaging Solution Voice guidance provides a user friendly interface to simplify and streamline business communications by efficiently routing customer calls to the proper department or agents. Further, voice mail storage facility can be used for graceful offline call handling during busy hours - increasing overall productivity and providing better customer service. The KX-NCP systems offer three types of messaging solutions: 1. Built-In Solution: Built-in 2 channel Enhanced Simple Voice Messaging (ESVM) solution. 2. Optional Solution: ESVM2 (Option: KX-TDA0192) or ESVM4 (Option: KX-TDA0194) Enhanced SVM cards provide added message recording and outgoing message handling capabilities that help ensure calls from your customers are routed through properly and are always answered or processed gracefully. These optional cards can be configured to run in three modes for complete flexibility: a) SVM Mode: For Voice Mail only features. b) MSG Mode: For DISA functionality leveraging Outgoing Message recordings. The MSG mode can also support mobile telephone extension integration allowing for mobile telephones to be used as PBX extensions. c) SVM + MSG Mode: Allowing customers to have both a simple voice mail as well as DISA functionality. Companies can even upload from PC high-quality sound files (8kHz, 16 bit.wav file) that can be played as OGM recordings for various outgoing message applications. 3. External Solution: Companies requiring enhanced voice messaging capabilities beyond the functions found on the optional ESVM cards can upgrade to the external KX-TVM50 or KX-TVM200 messaging solutions providing enhanced message applications and customer service. These external optional voice processing systems come fully packed with business class voice messaging features, designed to help businesses handle every call in a courteous and efficient manner. Voice Messaging ESVM ESVM2 (KX-TDA0192) ESVM4 (KX-TDA0194) TVM50 TVM200 Option Built-in Optional Optional External External Capacity 125 messages, 120 Minutes 250 messages,120 Minutes 2 x 250 messages,120 Minutes 4 hours - 8 hours 1000 hours Enhanced Simple Voice Mail (ESVM) Key applications that can be implemented using the optional ESVM cards include: User as well as group voice mail services Voice guidance based call routing Transfer out from voice mailbox to MSG functions Multi-level auto-attendant with OGM recordings Queue messages CO-to-CO end of call detection Mobile phone extension support
15 Unified Messaging with KX-TVM - Key Features: The KX-TVM50/TVM200 offer a host of advanced voice messaging features such as: Single or Multi-Site Central Voice Messaging Service Advanced Automated Attendant Service E-Messaging ( notification with voice message attachment) Interview Service Voice Mail Menu on LCD of system phones for Easier Operation Caller Name Announcement Caller ID / CLIP based Greetings Call Screening Call Recording Holiday Service Multi-Lingual Voice Prompts Fax Detection / Routing With the KX-TVM50 and KX-TVM200 - together with KX-NCP platform, Panasonic delivers new levels of unified messaging solutions that can help any business achieve higher productivity.
16 Call Centre Solution The KX-NCP communications platform comes with built-in sophisticated Call Centre solution flexible enough for most customer needs - allowing businesses to increase agent productivity, improve team communication visibility, efficiently route customer calls to appropriate departments, help desks or sales teams. Further - optional external ACD reporting modules can be used to generate detailed reporting. Packed with Call Centre Features Whatever the size of your company, efficient and courteous handling of telephone calls is a major factor in a successful business. Panasonic provides multiple solutions for small to medium Call Centres, to help control and make use of the limited resources that may be available. The following call centre features are integrated into the NCP platform - that together with built-in Communication Assistant desktop productivity applications - can solve most informal call centre business needs: Built-in Call Centre Features Intelligent and Automatic Call Routing Flexible Routing to distribution groups VIP call routing Automated Attendant Call Queue with waiting message Walking Extensions ('Hot Desking') Supervisor call queue monitoring Supervisor level monitoring and reporting Further - the solutions can be expanded to suit more sophisticated call centres in combination with CTI software solutions available in the market Intelligent Call Distribution The NCP platform supports Incoming Call Distribution (ICD) Groups - the basic building blocks to implement Call Centre functionality. Incoming calls received by an ICD group can be distributed to Call Centre agents using supported Call distribution methods and when a pre-programmed number of agents in the group are busy, additional incoming calls can be put in a queue. Agents can also be assigned to multiple ICD groups - allowing for a smaller number of agents to handle calls in multiple ICD groups in order to operate a flexible call centre. Agent Features The system supports extensive standard call centre agent features. Agents can work more efficiently using the built-in features together with communication assistant desktop productivity applications. The following advanced features help increase agent productivity as well as overall business productivity: Agent Log-in/Log-out/Wrap-up features. Call Park/Retrieve with team members Launch customer records (CRM integration)
17 Supervisor Features The NCP platform supports built-in Call Centre Supervisor features - allowing management and performance overview in real-time of calls in queue and agent call handling. The supervisor can monitor each agent member's phone status and also remotely log-in a currently logged out agent member's extension, or log-out an agent phone with a few mouse clicks using Communication Assistant for Supervisor. In addition, the supervisor extension can, using a 6-line system display telephone, also monitor various important Call Centre Statistics showing items such as: Total calls handled Average wait time Lost calls Supervisor features - include: Group Call Monitor Group Call Reporting Remote Agent Log-in Silent Listen-in Remote Take-over Call Longest waiting time A Step-by-Step Approach to Call Centre Solution Companies requiring advanced Call Centre functionalities can use the optional ACD Report Server (KX-NCV200). This allows companies with all types of customer-facing departments as well as call centres to benefit from sophisticated real-time agent and queue monitoring, detailed performance monitoring and analysis, comprehensive reporting and overall call centre performance visualisation. With Panasonic NCP platforms, call centre customers now have a clear choice and upgrade path for their call centre businesses. Further, businesses can supercharge their call centre businesses with the optional NCV200 ACD Report Server or third party product.
18 KX-NCP - Enabling Unified Communication Solutions for a networked world For businesses, personal contact with customers is a significant factor for success. The telephone system is at the heart of all communications - without any concern as to how the communication is conveyed: via IP, by traditional telephony or by employing wireless technology. What is crucial for businesses is quality and reliability. Panasonic provides applications and solutions that address all these crucial business needs. Hospitality The Hospitality market requires the communications system to be flexible, economical, and easy to use, with maximum reliability and adaptability for the individual needs. The possibility of PC integration to allow guest room billing and system management has also become a requirement of this sector. Panasonic NCP Systems are perfectly equipped with all these necessary hospitality features and solutions. Health service A telecommunication system in nursing facilities and resident housing must have a high level of reliability to meet the requirements of staff. Panasonic NCP systems meet these requirements and offers custom-made solutions that can be integrated to support administrative tools and emergency call systems. The investment ensures security by flexible, future-safe technology. Medical To be able to work effectively and comfortably in a medical environment, it is necessary that the communication platform can adapt perfectly to fit the needs of the health industry. With safe wireless mobility, advanced call distribution and flexible CTI - Panasonic provides a effective solution and allows easy integration with life saving technologies. Customer Services We all would like to offer our customers the best service we possibly can, and while you might be the best today, what about tomorrow? Panasonic communication platforms offer service-orientated solutions, which can be expanded to meet your customer's needs now and well into the future. Administration Public administrators see themselves today more than ever as service providers. Their services must be carried out inspite of the increasing pressure of cost management for government, council and municipal authorities. Panasonic offers such establishments a telecommunications solution which helps them maintain and keep their costs in check. Production enterprises High flexibility, economy and reliability as well as adjustment to individual needs are important criteria, which communication platforms must fulfil. The Panasonic NCP outshines here as it was developed with manufacturing plants and production departments in mind. With its ultramodern design and future ready solutions, experience a new dimension of efficient communication.
19 Construction Customers like to only invest in well built products, displaying them attractively and place them within a delightful environment. These same guidelines should also be followed by your telecommunication systems. When it comes from Panasonic - you are sure that all these important points have been meticulously followed - so customers can be proud to own a Panasonic system. Logistics Logistics requires smooth and reliable transport of information. This is why logistics companies have particular requirements when it comes to telecommunications systems. With possibility for integration into CRM solutions and mobile accessibility, Panasonic systems can become the driving force for your businesses. Legal The legal industry of law firms, notaries, attorneys, and solicitors etc have specific requirements when it comes to business communication. Attorney client conversation may need to be recorded - or clients may need to be billed for calls. Law firms may prefer to have secure entrances monitored via IP cameras. The Panasonic NCP addresses all these unique communication needs of the legal industry - yet provides all these solutions in a cost effective way. Sales In today's competitive world, personal contact becomes ever more important to the customer. Customer satisfaction, maximum flexibility and accessibility provide the crucial lead in this sector. With a solution from Panasonic, everything that you need is already built in as standard.
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KX-TDE200/600AL pure IP-PBX SYSTEM the voice of business PANASONIC COMMUNICATION SOLUTIONS Panasonic Corporation is a worldwide leader in the development and manufacture of products for a wide range of
KX-TD7600 Series KX-WT120 Series DECT Wireless Handsets An Ideal Mobility Solution for Your Communications System Feature-rich Models with Easy, Intuitive Operation Ruggedized Model Available for Challenging
System Capacity Maximum Trunks The supports the following number of trunks. Type Stand-alone System with 1 Legacy Gateway KX-NCP500/1000 KX-TDE100/TDA100 KX-TDE200/TDA200 KX-TDE600/620, KX-TDA600/620 One-look
Business Telephone Systems NEW PBX SYSTEMS Panasonic's new KX-TDA30/100/00 Hybrid IP PBX is a family of networkoriented products. They are designed to support IP telephony, first- and thirdparty computer
Comparison of Panasonic NCP1000 vs. Avaya IP Office 500 For the Small- to Medium-Sized Business Market December 2008 This report summarizes the major advantages of NCP1000 over IP Office 500 for the small
Converged IP Communications Platform Enhanced Communications Solutions KX-TDE Series The intelligent, versatile communications solution A growing online retailer, a busy hospital a growing restaurant chain,
THE FUTURE IS CRYSTAL CLEAR. TELEPHONE SOLUTIONS FOR YOUR BUSINESS Telephones that Meet Your Business Needs Communication is an essential part of what makes your business a success, and that s why having
NCP500 NEW BUSINESS EDITIONS BROCHURE EVERY CALL MATTERS Network Communication Platform NCP500 NEW BUSINESS EDITIONS The NCP500 express New Business Editions, are designed to meet your business communication
Equipment Overview Smart Hybrid PBX NS700 Overview of the KXNS700 Flexible IP Platform With the KXNS700, it is possible to add activation keys to flexibly increase capacity or functionality when required
Small Business Telephone System Enhanced Communication Solutions KX-TDA50G Panasonic Enhanced Communications Solutions The Panasonic KX-TDA50G The Intelligent, Versatile and Affordable Communications Solution
KX-TDE Series Converged IP Communications Platform Panasonic System Networks Company of America Home and Business Communications Enhanced Communications Solutions The intelligent, versatile communications
BUSINESS COMMUNICATION SYSTEMS Product Lineup 2 Why Panasonic? Hybrid System Enables you to combine both IP and legacy system according to your needs, to construct systems that are fl exible and cost effective.
CLOUD VOICE COMPREHENSIVE, ENTERPRISE-GRADE COMMUNICATION Feature Seat and Device Summary Customized Cloud Communication Services Cloud gives companies the benefits of a cloud service such as simplified
Series PC Based Productivity Applications Provides tools to enhance Personal, Team, and Business Productivity The Panasonic is a new, highly intuitive - PC based software application suite that converges
Call Centre Solutions When Every Call Matters Topics of Discussion What happens when a call arrives Panasonic s Call Distribution Methods What happens when all the members / agents are busy or not available
KX-TDA50G Small Business Telephone System Panasonic System Networks Company of America Home and Business Communications Enhanced Communications Solutions The Panasonic KX-TDA50G The Intelligent, Versatile
NS500 Product Concept Product Concept NS500 The KX-NS500 is the successor to the TDA100/100D for the SMB Market Integrated Voice Mail Great TCO Networked Unified Communications Full CA functions Modern
KX-NS1000 IP Communications Platform SOLUTIONS FOR BUSINESS Real-Time Communications for Real-World Business Today s employees are spread out across multiple locations from corporate headquarters to home
FOR IMMEDIATE RELEASE USA PhoneCenters signs with Panasonic to Sale and Service Contacts: News Carol Speir Jim Harvey USA PhoneCenters USA PhoneCenters 856-761-1000 x145 856-761-1000 x139 CSpeir@USAPhone.com
KX-TDA The advanced hybrid IP-PBX solution Creating the intelligent communications environment Telephony alone is no longer enough. As the way we do business changes, so the way we communicate with customers
Business IP wireless DECT solutions Enhancing communications. Increasing freedom. High-quality communications designed for you For any business looking to reduce the cost of communications, simplify administration
ALWAYS MORE THAN YOU EXPECT COMMUNICATIONS ASSISTANT v4 INSTANT PRESENCE AND AVAILABILITY ENHANCE PRODUCTIVITY AND COLLABORATION COMMUNICATIONS ASSISTANT VERSION 4 Panasonic Communication Assistant (CA)
Office Communication Systems KX-100 KX-200 New Telephony Systems Offering Solid IP Solutions The Panasonic Full-IP PBX Debuts Together with Versatile New IP Phones. A Pure IP PBX for an IP Platform and
KX-TDE200AL PURE IP-PBX SYSTEM the voice of business PANASONIC COMMUNICATION SOLUTIONS Panasonic Australia is part of the Matsushita Group - a worldwide leader in the development and manufacture of products
KXTDA30AL HYBRID IPPBX SYSTEM the voice of business PANASONIC COMMUNICATION SOLUTIONS Panasonic Corporation is a worldwide leader in the development and manufacture of products for a wide range of consumer,
Business Communications Server Discover a world of benefits in one business communications solution. An IP Platform to Deliver Business Communication INTRODUCING THE PANASONIC In the current era Business
Small Business Telephone System Enhanced Communication Solutions KX-TDA50G Will the TDA50G grow along with my business? The TDA50G features a modular design and so it will expand to accommodate a growing
KX-NT400 EXECUTIVE IP TELEPHONE BROCHURE EVERY VERY CALL MATTERS ALL CALL INNOVATIVE EXECUTIVE STYLISH Panasonic KX-NT400 is an innovative and stylish high-end Executive IP telephone for the KX-NCP and
A v a y a I P O f f i c e T e l e p h o n e s S i m p l i f y i n g y o u r e v e r y d a y c o m m u n i c a t i o n s T h e r i g h t t e l e p h o n e c a n i m p r o v e t h e e f f i c i e n c y a
Panasonic SIP telephone systems with HD quality and many more supportive features and applications Always more than you expect SIP Session Initiation Protocol SIP is rapidly gaining popularity as the protocol
KXTDA30 HYBRID IPPBX SYSTEM the voice of business PANASONIC COMMUNICATION SOLUTIONS Panasonic Corporation is a worldwide leader in the development and manufacture of products for a wide range of consumer,
The SL1100 Smart Communications for Small Businesses www.necsl1100.com Green Office Energy Saving Product Contents 3 Introduction: Why choose the SL1100? 4 The SL1100 Handsets: Features at your fingertips
The NEC Infrontia DXE series are more than just voice communication systems. Today business communications is more than just voice. Face to face communication will always be important but talking is only
Avaya IP Office Unified Communications for Small Business Unified Communications for Small Business is a suite of applications that: Turns a home phone into an IP Office telephone with the Phone Manager
Our commitment Allworx delivers on the promise of VoIP telephony for businesses by overcoming the daunting price and functionality obstacles of other suppliers. Up to now, competitive product offerings
The Panasonic Proprietary Line-Up Digital s KX-DT346 Digital Proprietary 6-Line Back-lit Display 24-Programmable Keys Full Duplex Speakerphone USB Connection (optional) Optional Bluetooth module KX-DT343
IP Office - Voice Communications Capabilities IP Office offers full voice functionality with a comprehensive list of features and benefits for the small and mid-sized business and branch office, including:
MITEL 3000 communications system The Scalable, Voice-centric Communications Platform for Business Today s diverse environments require advanced communications technology to address new and dynamic ways
Panasonic Telephone Systems Panasonic KX-NCP500 Panasonic KX-NCP1000 http://www.voicesonic.com Phone: 877-289-2829 Panasonic NCP Features and Functions Dealer Sales Training Program Panasonic KX-NCP500,
Business Telephone Systems www.toshiba.com.au Toshiba gives you more... A world renowned leader in technology for more than 130 years, Toshiba delivers the most reliable IP business communication solutions
A vaya IP Office Telephones TSimplifying your everyday communications The right telephone can improve the efficiency and productivity of everyone in your organization simplify the flow of information and
SL1100 Communications Solution NEC Australia nec.com.au Smart communication for small businesses The SL1100 is a cost effective and powerful communications solution specifically designed with the small
COMMUNICATION ASSISTANT BROCHURE ENHANCE TEAM COLLABORATION Panasonic Communication Assistant is a range of enhanced Unified Communications (UC) productivity applications that converges business telephony