Morris Lubricants Franchise Dealership Programme

Transcription

1 Morris Lubricants Franchise Dealership Programme Tradition in Excellence...

2 Welcome to Morris Lubricants... With a proud heritage dating back to 1869, we are one of the largest privately-owned manufacturers of high quality lubricants in Europe. Over the past 140 years, we ve developed a global reputation for delivering the highest quality products and services across a range of sectors in over 70 countries worldwide. HERITAGE A fifth-generation family company, history and tradition are at our core. We re proud of the relationships we have with all our customers which are based on trust and flexibility values which are integral to our business today. QUALITY Our international reputation is underpinned by our unwavering focus on quality. Our continual investment in the latest laboratory equipment enables us to deliver products for the most demanding of applications, products which are renowned amongst our customers and peers across the globe. To do the common thing uncommonly well brings success INNOVATION We re proud to be pioneers in our field. Our continued investment in our people and processes enables us to undertake cutting-edge research and development to create new and advanced technologies. Keeping in-tune with market trends, technical, and commercial demands, means we are able to deliver products which continue to meet the ever-changing needs of our diverse client base. FLEXIBILITY Ensuring both quality and flexibility in all that we do, from our super-fast lead times and small blend runs, to our client-first attitude, makes us true leaders in our field. This, added to our own in-house fleet of delivery vehicles and drivers, and our centralised warehousing, means that we are able to meet our customers demands time and time again. CUSTOMER CARE Relationships are at the core of all that we do. From our continuity of account management personnel through to our dedicated delivery drivers, our team always goes that extra mile in understanding you, your business, and your needs. James Kent Morris, Company Founder

3 Products A wide range of products embracing the latest lubricant technology for modern engine and transmission designs. Enhanced protection across various driving conditions and temperatures. Specially formulated Low and Mid SAPS technology to ensure compatibility with modern after treatment devices. Approved by major OEM s (BMW, Mercedes Benz, GM). Suitable for variable and fixed oil service intervals. Meets stringent ACEA* standards. Using the latest, highly refined synthetic base oils offering improved lubrication performance. * European Automobile Manufacturers Association

4 Bulk Delivery Service Our fleet of delivery vehicles is fully owned by Morris Lubricants and driven by full time, long serving members of staff. The vehicles are not only maintained to very high standards but are fitted with purpose built pump-off systems providing the flexibility to carry small packaged goods through to bulk product. Each vehicle is routed and monitored by GPS by our experienced transport team, using the latest computer technology. This real time system enables an accurate time of delivery to be reported, offering the customer convenience and peace of mind. Technical Support We re hugely proud of the relationships we have with our customers and are always on-hand to provide expert technical support whenever it is needed. Our team of fully-qualified technicians has extensive knowledge of lubricant technologies and their applications, which ensures that we are able to identify and recommend the perfect solutions to our customers requirements in a timely and professional manner, each and every time. And our technical support function is available to all our customers via the Ask The Expert facility, accessed through our dedicated website, via or telephone. Simply input a vehicle registration number into our online lubricant finder to view recommended engine oils, brake fluids and transmission oils for a specific vehicle.

5 Tank Smart Telemetry Remote monitoring services for lubricants across the UK. Morris Tank Smart is a one stop shop solution. Everything is included: Field services Hardware Mobile subscriptions Internet access with personalised logins and passwords. SET OF HARDWARE BULK DELIVERY WEB PORTAL Morris Lubricants use pressure sensors connected to ATEX approved GSM modules to monitor oil levels. Tank Smart allows you to monitor your stock levels online. Monitor your stock levels from any internet browser and receive personalised alerts via or SMS when reaching critical stock levels. Our teams can: Call you once you have reached WEB SOLUTIONS The data is available on our web portal 3-4 weeks after installation. You can access your tank information via any internet browser. a pre-defined stock level to plan replenishment at your convenience. Offer automated replenishment services so that you never need to worry about stock-outs. FIELD SERVICES Upon subscription to Tank Smart, our partner Silentsoft will contact you to install the remote monitoring hardware at your premises*. Maintenance is included during the lifetime of your subscription. Accessible via any web browser. Stock levels are checked every 4 hours and reported every 2 days. Tanks are geo-tagged on Google Maps. Personalised SMS alerts. Enable you to see product usage online. The historic charts will enable you to optimise lubricant usage based on your needs. Personalised logins and passwords for dedicated set of tanks. * Successful installation subject to adequate telemetry signal at tank location CENTRAL SERVER LOW STOCK

6 Handling Equipment Through our partnership with Samoa, we are able to supply lubrication and fluid handling equipment for a wide range of automotive workshop applications at competitive prices, including: Waste oil receivers Mobile oil dispensers Multipurpose hose reels Barrel Pumps Grease Pumps Funnels & Jugs If you have a specific equipment requirement, please contact your regional sales representative, who will be happy to advise you. Waste Oil Collection Service Morris Lubricants in partnership with Eco Oil offer a national waste oil collection service with collection tankers located throughout the UK. Waste Oil and Oil Filters Antifreeze and Batteries Rags and other Absorbents Solvents and Thinners Tyres and Fluorescent Tubes Interceptor/Wash Down Bay Clearance Aerosols and Grease Cartridges Liquid or Solid Solvent Based Paint Paper and Cardboard for recycling Dry Spray Booth Filters Brake Cleaners and Parts Washers Other general mixed waste We collect a wide range of used oil types, either in barrels or situated within tanks. Talk to your regional sales representative for further information. Morris national waste oil collection service is operated by Eco Oil,

7 Business Support MORE MORRIS MORE MARGIN SUPPORTED SERVICE BOOKING PROGRAMME Retention and development of customers is crucial to the growth of your business. Working with carefully selected partners Morris Lubricants can share the cost of highly effective and measurable customer contact programmes. Driving mutually beneficial service bookings and sales revenue. Unique no risk Pay-by-Result marketing calls. Experienced dealership aftersales personnel. CRM information feedback and data cleansing. Service additions up-sell. Direct input of bookings into client systems. STAFF TRAINING Understanding the features and benefits of lubricant technologies is the cornerstone of recommending a suitable solution, crucially selling that solution effectively to your customers. Morris Lubricants supports our partners on a regional and national basis through tailored training programmes aimed at developing both the confidence and capability of teams and individuals in driving forward their lubricant sales. Regional and national sales programmes. Tailored programmes with specific applications and objectives in mind. Delivered by technical and business development experts. Raise both the confidence and capability to sell lubricant products. ADDITIONAL MARKETING SUPPORT Communicating the value and availability of lubricant products forms a pivotal role in the creation in demand for those products. At Morris Lubricants we are well versed in the development of initiatives, marketing materials and programmes to support our partners. Product literature Custom materials Points of display Incentive schemes

8 CONTACTS Sales: Technical: Accounts: Marketing: Castle Foregate, Shrewsbury, Shropshire, SY1 2EL VAT Registration No Registered in England & Wales No A2.1_Franchise Dealership Programme_v