Objective 2: Increase Accessibility to Real-Time Traveler Information Objective 4.3: Use technology to improve the transportation experience

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2 Table of Contents Table of Contents... 2 Executive Summary... 4 Agency Sponsorship and SIPCC Leadership... 7 Action Plan Implementation... 8 Goal 1: Implement Solutions to Improve Inter-Agency Communication and Coordination..10 Objective 1.1: Improve Effectiveness of ITS Implementation by Educating Stakeholders and End Users...10 Objective 1.2: Use a Consensus-Based, Strategically Planned Approach to Implement ITS Initiatives...17 Objective 1.3: Streamline the Systems Engineering Approach to ITS Projects...28 Goal 2: Provide a Safe and Secure Transportation Environment for People and Goods...33 Objective 2.1: Implement the ITS Components of a Highway Safety Improvement Program to Support Traffic and Incident Management Activities...33 Objective 2.2: Use ITS to improve security of people and freight on the roadways and public transportation infrastructure Objective 2.3: Implement the ITS components of a commercial vehicle operations program to enforce regulations and enhance the security of freight traveling on the roadway and the public transit system Goal 3 Improve the Reliability and Efficiency of the Transportation Network through the Use of Technology...58 Objective 3.1 Leverage and Implement the most current ITS Technologies to Improve Travel Time Reliability of Roadways and Transit...58 Objective 3.2: Standardize the Technological Environment of Roadway and Transit ITS 68 Objective 3.3: Improve Efficiency of ITS and Business Processes that Support it...73 Objective 3.4: Implement Performance Measures of the ITS Program in Order to Document and Track the Benefits of ITS Implementations and Validate Legacy and Future Systems...80 Objective 3.5: Leverage Sustainable Applications of Technology...87 Objective 3.6: Expand Traffic Incident Management (TIM) Activities...92 Goal 4: Use Technology to Create a More User-Friendly Transportation Experience, Regardless of Mode Choice Objective 4.1: Implement a Traveler Information Program to Improve Connections between All Modes of Transportation, Enabling Seamless Travel throughout the Commonwealth

3 Objective 2: Increase Accessibility to Real-Time Traveler Information Objective 4.3: Use technology to improve the transportation experience for travelers Definitions and Key Terms Acronyms

4 Executive Summary As transportation systems across the Commonwealth become more complex, and Intelligent Transportation System (ITS) technology continues to emerge, the MassDOT Office of Transportation Planning (OTP) has identified the potential of cooperatively planning statewide multimodal ITS programs to better serve the needs of the citizens of Massachusetts. In August 2011, as a means of accomplishing seamless technology planning, consistent with the program development of ITS initiatives in an integrated manner, the OTP initiated an effort to create a statewide ITS Strategic Plan. Key Stakeholders from nineteen agencies, which included representatives from the MassDOT Highway Division, MBTA, Aeronautics, Civil Rights, RMV, MassPort, MSP, MEMA, RTAs and regional planning partners were invited to come to the table and participate in the development of the ITS Strategic Plan. These stakeholders formed a Strategic ITS Planning and Coordination Committee (SIPCC), and based on their collaborative effort, the Stakeholders established a common vision and mission into a strategic plan for ITS: Commonwealth of Massachusetts ITS Strategic Plan Vision Develop user-friendly intelligent transportation systems that respond to the needs of travelers in the Commonwealth. Mission Implement transportation technologies that promote a seamless system to safely, quickly and reliably move people, goods and services throughout the Commonwealth. Goal 1 Implement solutions to improve inter-agency communication and coordination. Goal 2 Provide a safe and secure transportation environment for people and goods. Goal 3 Improve the reliability and efficiency of the transportation network through the use of technology. Goal 4 Use technology to create a more userfriendly transportation experience regardless of mode choice. Objectives Educate Gain Consensus Streamline Processes Objectives Support the Highway Safety Improvement Program Improve Security Support Commercial Vehicle Operations Objectives Improve roadway and transit travel time reliability. Standardize Improve business efficiency. Measure performance Be sustainable. Objectives Improve traveler information. Increase access to traveler information. Improve the traveling experience. Results Based on the four goals and objectives established in the Strategic Plan, forty-six strategies were developed to serve as the roadmap for meeting the Plan s mission. The strategies have been refined into tangible actions plans, which identify lead agencies, key stakeholders, time frames, costs and the expected outputs that will result from implementing the actions. 4

5 The details contained in this Action Plan provide the basis for the implementation process, and the level of effort that will be required to execute the forty-six strategies. The strategies have been prioritized into: Immediate Start within 1 year, Short Term Start within 2-5 years and Long Term Start within 5-10 years A lead agency has been identified for each strategy. The estimated costs associated with the implementation of these strategies are listed as reasonable orders of magnitude (ROM). The costs listed as to be determined (TBD) cannot be accurately estimated until a preliminary scope is developed. Priority Strategies The first five strategies listed as Immediate Start are projects that have been identified as priority projects that are recommended to be implemented as predecessors to the remaining strategies. Once completed, these strategies form the foundation of the Commonwealth s ITS Program. * Cost values are in ROM thousands of dollars. N/A Internal costs Strategies - Immediate Start within 1 Year (Top 5 Priorities) Cost* Statewide policies and procedures ITS - Practitioner's Planning Guide $ Legislative and Executive Outreach Working Group $ Education campaign for public, legislators and ITS practitioners $ Centralized ITS planning and approval process $ Centralized ITS funding and planning process $100 5

6 Strategies - Immediate Start within 1 Year Cost* Implement Advanced Traffic Management Software (ATMS) and Computer Aided Dispatch (CAD) $2000 to $ Maintain and expand the Traffic Management Working Group N/A Create a technology working group to integrate commercial vehicle operations (CVO) into the planning process Implement design, construction, integration, and communication standards $100 $ Develop ITS design checklists $ Develop a standard lifecycle cost analysis template $ Improve early planning for operations and maintenance budgets $ Develop criteria to measure and evaluate ITS deployment performance $ Establish an ITS performance measurement working group $ Expand the traffic management group to include transit operations N/A Develop a statewide implementation plan for the Roadmap for the $350 National TIM Leadership and Innovation Develop local TIM Teams $ Link activities for the traffic management group to the SIPCC and ITS Strategic Plan $40 Strategies - Short Term Start within 2-5 Years Cost* Common platform for resource sharing TBD Standardized project execution process $ Revised procurement and contracting process $ Improved project acceptance process $ Modular and scalable concept of operations templates $ Multi-modal emergency management ITS Support Plan TBD Implement technology to achieve the National Unified Goal for Traffic Incident Management (TIM) TBD Develop TIM performance measures as a capability of ATMS Incl. w/ Coordinate with the Highway Safety Improvement Plan (HSIP) to standardize safety reporting Develop a plan for collecting, predicting, and distributing road weather conditions Improve surveillance of critical infrastructure, supply chain routes and public transit routes $180 $250 TBD Improve the efficiency and effectiveness of commercial vehicle screening TBD Develop a work zone ITS deployment strategy $80 6

7 3.1.2 Develop a seasonal and special events ITS deployment strategy TBD Develop a data warehouse with a visual component to display congestion data Create a baseline and annual congestion performance measures report. $1,500 $ Implement data collection and storage processes to protect data integrity $ Identify measurable environmental benefits of ITS $ Expand the availability of transit times TBD Facilitate mode-sharing information between roadway vehicles, airports, TBD and public transportation Provide data to the public through various sources and platforms $ Increase media outlet access to traveler information including people $500 with disabilities and Limited English Proficiency (LEP) Implement a centralized traveler feedback system and database $ Assess the ability of MassDOT to collect and report performance data $50 Strategies - Long Term Start within 5-10 Years Develop mobile applications that allow citizens to report suspicious activity Implement an electronic crash reporting system Cost* $300 TBD Implement technologies that collect revenues efficiently TBD Expand and implement intermodal electronic payment systems TBD Agency Sponsorship and SIPCC Leadership In order to advance this Action Plan, each identified agency lead must take responsibility for its implementation by agreeing to: Manage project implementations from start to finish Prioritize the projects per the recommendation of the SIPCC within the overall ITS program schedule Identifying funding allocations for the projects Provide periodic updates to the SIPCC regarding the status of project progress To help facilitate the initial Action Plan, a task force was created with SIPCC members to ensure that proposed actions were aligned with the correct agencies and their capabilities. Many of the SIPCC representatives that participated in the development of the Action Plan are part of their own agency leadership teams and have been asked to participate in the ongoing SIPCC. However, not all of those members have the authority to officially make decisions or commit resources on behalf of their agencies. 7

8 To solidify the mission of the Statewide ITS Strategic Plan, and to ensure continued participation, the following agency stakeholders have agreed to become members of a permanent Statewide ITS Planning and Coordination Committee (SIPCC) at both the statewide and regional levels. These individuals were considered because of their exceptional contributions made during the creation of the Strategic Plan. SIPCC - Members Pete Sutton - Chairman Frank Spada David Barker Paul Christner Lorenzo Para Russ Bond Gary Roux/Carolyn Hart-Lucien Steve O Neil/Maryellen Blunt Ken Charlton/Ray Ledoux Paul Steadman/Joe Costanzo Promise Otaluka Lt. Daniel Griffin Gretchen Lucas MassDOT OTP MassDOT IT MBTA MassPort MassDOT Highway Operations MassDOT ITS Programs Western - RIPCC Central - RIPCC Southeast - RIPCC Metro Boston - RIPCC FHWA Mass State Police Registry of Motor Vehicles The intent of the permanent SIPCC is to continue momentum as the strategies listed in the Action Plan are executed. The Office of Transportation Planning (OTP) will continue their responsibility in coordinating quarterly SIPCC meetings, and ensure that Regional ITS Planning and Coordination Committees (RIPCC) are established, and that one or both of the regional representatives listed attend the quarterly SIPCC meetings and to coordinate and conduct quarterly RIPCC meetings in their respective regions, so that each region and all transportation modes are fairly represented. Action Plan Implementation This Action Plan defines specific projects for immediate, short- and long-term deployment and will help stakeholders identify funding sources for deployment. The overall project plan for each strategy is documented within this Action Plan, and includes the following descriptive components: Work Breakdown Structure (WBS) Diagrams Implementation Table containing: Project Title Project Description Project Lead Key Stakeholders Timeframe for Immediate; Short-Term; Long-Term implementation Project Cost Project Strategy Prerequisites 8

9 Inputs, Outputs/Deliverables Implementation Process The success of these projects will depend on the support of a project lead agency, a knowledgeable project manager, the participation of the primary stakeholders, and the execution of a well-defined set of processes. It is recommended that the following process be applied to each project moving forward to ensure the best outcome. Category Activities Initiation SIPCC Chairman schedules a meeting of key stakeholders Determine and assign a Project Manager Validate key stakeholders Validate project purpose and need Validate project predecessors Planning Hold project kickoff meeting and Form a project team Execution Complete scope requirements Refine the WBS Prepare initial project schedule and cost implications to: o Define activities o Estimate realistic activity timeframes o Identify project milestones o Define the budget and financial sources o Allocate resource responsibilities o Periodically report to the SIPCC 9

10 Goal 1: Implement Solutions to Improve Inter-Agency Communication and Coordination The purpose of this goal is to maintain the momentum that was realized by the creation of the SIPCC and to ensure that all agencies realize fiscal efficiency by taking advantage of shared resources and coordinated ITS deployment. Critical Success Factors The commitment to participate in coordination meetings and activities is fulfilled. Business efficiencies are linked to program performance. All stakeholders are satisfied with project outcomes. Funding available for projects is increased and flexibility to adjust based on available funding is considered. Awareness and positive opinion of ITS within SIPCC agencies is increased. Performance Measures Reduction in implementation and administrative costs Increased number of projects coordinated across agencies Minimized duplication in projects Increased rate of projects that fulfill their goals Decreased duration of the ITS project development and execution process Objective 1.1: Improve Effectiveness of ITS Implementation by Educating Stakeholders and End Users It is the belief of the SIPCC that focusing on this objective will help enable the successful realization of the Strategic Plan, the Action Plan and the program in general. Through the creation of this objective the SIPCC has demonstrated a proactive approach to improving the implementation of ITS through coordination. Strategies: 1. Develop statewide policies and procedures for increased coordination and buy-in from multimodal transportation agencies across the Commonwealth. 2. Establish a SIPCC legislative and executive outreach working group 3. Develop an ITS education campaign for the public, legislators and transportation stakeholders. 10

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12 Implementation Table Project Title: Statewide ITS Planning Guidebook Timeframe: Immediate Project Cost: $100,000 Project Description: Develop a guidebook to assist ITS practitioners to navigate the planning and deployment processes of ITS initiatives. The guidebook will outline the procedures associated with ITS project deployment, including cross-organizational collaboration to ensure efficiency and effectiveness of ITS deployments, and minimize redundant efforts. Project Lead: MassDOT ITS Planning Key Stakeholders: FHWA, RTA, MassDOT ITS Planning, MassDOT Highway Division Traffic Engineering, Statewide Operation and Maintenance, MPOs and RMV Project Strategy Prerequisites Centralized ITS Planning and Approval Process Standardized ITS Project Concept of Operations Standardized ITS Funding and Planning Processes Standardized ITS Project Execution Process Objectives Achieve integration of ITS design within the general engineering design procedures Reduce redundancy in design efforts Set a policy to enable business process analysis Inputs Existing ITS planning policies and practices Best practices in ITS planning and policies Existing roles, responsibilities and jurisdictions of key stakeholders Existing policies and agreements between stakeholder agencies Outputs/ Deliverables Collaboration MOUs Amended MassDOT Policies ITS Planning Guidebook 12

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14 Implementation Table Project title: SIPCC Legislative and Executive Outreach Working Group Timeframe: Immediate Project Cost: $100,000 Project Description: A SIPCC legislative and executive outreach group will conduct awareness and education campaigns to organization-level executives and legislative decision makers regarding ITS. The outreach initiatives will seek to raise awareness of ITS and transportation operations initiatives among top level executives. Project Lead: MassDOT ITS Planning Key stakeholders: MassDOT Highway Division ITS Programs, MassPort, RTAS, MPOs, Legislative Representatives Project Strategy Prerequisites: None Objectives Increase awareness of the benefits of Transportation Operations (ITS, incident management, congestion management) Inputs Existing ITS planning policies and practices Best practices in ITS planning and policies Existing roles, responsibilities and jurisdictions of key stakeholders Existing policies and agreements between stakeholder agencies Outputs and Deliverables Collaboration MOUs Presentation materials 14

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16 Implementation Table Project title: ITS Education Campaign Timeframe: Immediate Project Cost: $100,000 Project Description: The outreach program will seek to educate decision makers, the public, and transportation stakeholders regarding the positive outcomes and costs associated with ITS. The program will emphasize the benefits of past, present, and future ITS deployments, underscoring the importance of politically and financially backing ITS initiatives. Project Lead: MassDOT ITS Planning Key stakeholders: Massachusetts Legislature, Travelling Public, MassDOT Highway Division ITS Programs, Local and Municipal Governments, MPOs Project Strategy Prerequisites: Legislative and Executive Outreach Working Group Standardized ITS Project Execution Process Centralized ITS Planning and Approval Process Standardized ITS Funding and Planning Processes Work Zone ITS Deployment Strategy and Standard Procedures Design, Construction, and Communication Standards for ITS ITS Design Checklist ITS Operational Cost Planning and Procurement Objectives Improve awareness and acceptance of ITS as a transportation solution Expand the consideration for ITS inclusion by all transportation stakeholders in design and implementation projects Expand awareness and support within the legislature to ensure that ITS is a transportation funding priority Inputs Existing levels of awareness of ITS Current ITS initiatives, including benefits and enhancements ITS provides to the transportation network Planned and programmed ITS initiatives Existing legislative positions and personnel Outputs/ Deliverables Outreach and educational materials Schedules of outreach activities MOUs/agreements to utilize existing resources for public education 16

17 Objective 1.2: Use a Consensus-Based, Strategically Planned Approach to Implement ITS Initiatives Throughout the strategic planning process the SIPCC reiterated the importance of coordination and fostering an environment of openness and inclusion as ITS is planned and implemented. This objective embodies that desire. Once memorandums of agreement are established it will be important to make sure a process is developed that will allow all stakeholders to have input and to ensure that the projects which benefit the greatest need make the best use of available funds are prioritized. This will help with the overall sustainability of the SIPCC and will also help execute this strategic plan. Strategies: 1. Develop a common platform data warehouse. 2. Develop a standardized project execution process for ITS projects. 3. Centralize the planning and approval process for ITS deployments across the Commonwealth. 4. Revise the procurement process and contracts to be more suitable for ITS projects. 5. Improve the project acceptance process to ensure that all stakeholders are satisfied and all systems are fully functional. 17

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19 Implementation Table Project title: Common Platform Data Warehouse Timeframe: Short-term Project Cost: TBD Project Description: Identify data sources currently available within the Commonwealth that should be shared across operations organizations and determine between which organizations the data should be shared. Develop and implement interfaces between existing systems or a new platform to facilitate data exchange. Project Lead: MassDOT Highway Division ITS Programs Key stakeholders: MassDOT ITS Planning, MassDOT RMV, MEMA, MassPort, MBTA, RTAS, City of Boston, Major Municipalities Project Strategy Prerequisites: Standardized ITS Project Execution Process Centralized ITS Planning and Approval Process Improved System Acceptance Testing Standardized ITS Project Concept of Operations Statewide ITS Planning Guidebook Standardized ITS Funding and Planning Processes Statewide Advanced Traffic Management System (ATMS) and Computer Aided Dispatch (CAD) Implementation ITS Weather Condition Reporting Program Keep Massachusetts Safe - ITS Security and Economic Sustainability Initiative ITS Design Checklist ITS Operational Cost Planning and Procurement Objectives Enhance the exchange of data and information among transportation operations organizations within the Commonwealth Enable the exchange of roadway incident and condition information among operations personnel, in particular first responders Enhance situational awareness across varying modes of transportation Inputs Information regarding existing systems Information sharing needs of transportation operations Outputs and Deliverables MOUs to share data and information MOUs to share the responsibility to develop resource sharing platform Interfaces between existing sharing platforms Resource sharing platform 19

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21 Implementation Table Project title: Standardized ITS Project Execution Process Timeframe: Short-term Project Cost: $80,000 Project Description: Evaluate and enhance the existing ITS initiative project execution process, including all aspects of project execution, from concept exploration to project scoping, to design, to implementation. The final project execution process will include an agreed upon process for advancing new ITS projects from concept to implementation, and will include collaborative reviews and approval processes as described in the Strategic and Action plans. The execution process will also identify administrative and project roles, responsibilities, and positions necessary to facilitate the new processes. Project Lead: MassDOT ITS Planning & Highway Division ITS Programs Key stakeholders: MassPort, MBTA, RTAS, City of Boston, Major Municipalities, Any Participating Transportation Operations Stakeholder Project Strategy Prerequisites: Centralized ITS Planning and Approval Process Improved System Acceptance Testing Standardized ITS Project Concept of Operations Standardized ITS Funding and Planning Processes Work Zone ITS Deployment Strategy and Standard Procedures Design, Construction, and Communication Standards for ITS Performance Monitoring, Reporting and Improvement ITS Design Checklist ITS Lifecycle Cost Template ITS Operational Cost Planning and Procurement Objectives Standardize the process of delivering ITS projects across all MassDOT organizations and among participating municipalities Encourage consistency of functionality and compatibility of ITS implementations throughout the Commonwealth Inputs Existing project execution process procedures National best practices SIPCC reviews of new processes Outputs and Deliverables MOUs from participating organizations Revised project execution process SOPs for ITS project execution staff Revised project delivery and implementation manuals and materials 21

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23 Implementation Table Project title: Centralized ITS Planning and Approval Processes Timeframe: Immediate Project Cost: $100,000 Project Description: Standardize the approval process for ITS implementations within MassDOT and incorporate this new process into the project execution process. Standardizing approvals will minimize redundant efforts and will encourage collaborative use of resources and increased awareness of ITS project implementations within MassDOT. Project Lead: MassDOT ITS Planning & Highway Division ITS Programs Key stakeholders: MassPort, MBTA Project Strategy Prerequisites: Standardized ITS Project Concept of Operations Standardized ITS Funding and Planning Processes ITS Lifecycle Cost Template ITS Operational Cost Planning and Procurement Performance Monitoring Requirements Objectives Streamline the planning and approval of MassDOT ITS projects Encourage consensus-based planning and approval of ITS implementations Reduce redundant ITS implementation efforts and leverage overlapping needs across varying organizations Inputs Existing ITS planning and approval processes Best practices in ITS planning and consensus building SIPCC reviews of new processes Outputs and Deliverables Revised planning and approval processes Revised MassDOT policies Revised project planning and approval guidance materials 23

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25 Implementation Table Project title: Streamlined MassDOT ITS Contracting and Procurement Timeframe: Short-term Project Cost: $100,000 Project Description: Alter the policies and procedures of MassDOT s contracting and procurement processes to enable more effective implementation and oversight of ITS initiatives. Streamlined contracting and procurement will include a toolkit of MassDOT approved contracting and procurement methods for ITS implementations and services, and guidelines for when and how to use them. Project Lead: MassDOT ITS Planning Key stakeholders: MassDOT Highway Division ITS Programs, MassPort, MBTA, RTAS Project Strategy Prerequisites: Statewide ITS Planning Guidebook Standardized ITS Project Execution Process Improved System Acceptance Testing Standardized ITS Project Concept of Operations Standardized ITS Funding and Planning Processes Design, Construction, and Communication Standards for ITS ITS Design Checklist ITS Operational Cost Planning and Procurement Objectives Streamline the contracting and procurement processes of MassDOT ITS projects Improve efficiency of ITS procurements identify opportunities to mainstream ITS Inputs Existing ITS procurement processes and policies Surveys of MassDOT ITS personnel Best practices in ITS procurement and contracting Outputs and Deliverables ITS procurement and contracting toolkit Revised MassDOT policies Revised contracting and procurement guidance materials 25

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27 Implementation Table Project title: Improved System Acceptance Testing Timeframe: Short-term Project Cost: $60,000 Project Description: Ensure that ITS implementations meet the needs of the user through a standardized system acceptance process. System acceptance will require that implementations are fully operational using the system identified in the contract language, and that it meets all required functionalities. System acceptance will map to project needs and requirements as developed in the systems engineering process. Project Lead: MassDOT ITS Planning Key stakeholders: MassDOT Highway Division ITS Programs, MassPort, MBTA, RTAS Project Strategy Prerequisites: Standardized ITS Project Concept of Operations Design, Construction, and Communication Standards for ITS Objectives Enhance the functionality of ITS implementations Ensure that ITS implementations meet the needs of the users and the owners Ensure the interoperability of ITS implementations Inputs Existing systems engineering processes and policies Outputs and Deliverables Standardized ITS planning and design functionality checklists Standardized ITS system acceptance checklists Revised MassDOT systems engineering policies 27

28 Objective 1.3: Streamline the Systems Engineering Approach to ITS Projects Systems engineering is not only a requirement of projects that include Federal funding, it is a common sense approach to implementing projects that will provide the most benefit over time and help ensure open and fair competition. Systems engineering additionally helps agencies avoid re-work and lost efforts by providing a mechanism to develop projects in modular format. FHWA conducted a systems engineering workshop that many SIPCC members attended during the strategic planning process. By developing a standard practice for Systems Engineering on MassDOT ITS projects, the process can become streamlined saving both time and money in the planning stage of project development. Strategies: 1. Develop modular and scalable concept of operations templates to describe the relationship between stakeholders for ITS projects. 2. Develop a standardized ITS planning process based on the systems engineering approach.. 28

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30 Implementation Table Project title: Standardized ITS Project Concept of Operations Timeframe: Short-term Project Cost: $150,000 Project Description: Standardize concept of operations for typical ITS implementations. Concept of operations documents are required for all federally funded ITS projects, and are a key part of engaging relevant stakeholders during the planning process. Standardizing ConOps will minimize the risk of overlooking a stakeholder during this process, and will minimize the overall effort associated with developing the document. Project Lead: MassDOT Highway Division ITS Programs Key stakeholders: MassDOT Highway Division ITS Programs, MassPort, MBTA, RTA s Project Strategy Prerequisites: Standardized ITS Funding and Planning Processes Work Zone ITS Deployment Strategy and Standard Procedures ITS Design Checklist Objectives Standardize stakeholder engagement in the ITS planning process Standardize the ITS planning process Ensure that the outcome of ITS implementations satisfy the desired functionalities of the project Inputs Existing systems engineering processes and policies Previous concept of operations documents Best practices in concept of operations documents Outputs and Deliverables Standardized ITS concept of operations documents Revised MassDOT systems engineering policies 30

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32 Implementation Table Project title: Standardized ITS Funding and Planning Processes Timeframe: Immediate Project Cost: $100,000 Project Description: Standardize the project planning process by identifying funding options available for varying types of ITS initiatives, and developing planning checklists to ensure that all aspects of the initiatives are considered, including the systems engineering process. Standardized planning processes will be incorporated as part of the new project execution process outlined in the strategic and action plans. Project Lead: MassDOT Highway Division ITS Programs Key stakeholders: MassDOT Highway Division ITS Programs, MassPort, MBTA, Other Participating Organizations Project Strategy Prerequisites: Legislative and Executive Outreach Working Group Design, Construction, and Communication Standards for ITS ITS Design Checklist ITS Lifecycle Cost Template ITS Operational Cost Planning and Procurement Performance Monitoring Requirements Objectives Standardize approach to ITS planning Provide ITS implementers with funding options and procedures for procuring funding Inputs Existing systems engineering processes and policies Existing funding alternatives Stakeholder input regarding systems engineering processes Outputs and Deliverables ITS funding toolkit ITS planning and systems engineering checklists Revised MassDOT systems engineering policies 32

33 Goal 2: Provide a Safe and Secure Transportation Environment for People and Goods The purpose of this goal is to ensure that the system can continue to operate at its full capacity and that traveler confidence is as high as reasonable possible. In the context of the Massachusetts ITS Program, safe is defined as the ability to move about the transportation system without the fear or likelihood of being involved in a collision or system failure resulting in personal injury or economic loss. Critical Success Factors All agencies make a conscious effort to work together to avoid emergency responder injuries and fatalities. Performance measures to track trends in incident and roadway clearance times are implemented across the Commonwealth A commitment by all agencies to reduce crime at transit stations is maintained. Adequate and qualified staffing is provided to monitor and respond to situations. Performance Measures Reduction in the number of roadway crashes Reduction in the number of secondary crashes Reduction in incident clearance time Reduction in crime at transit stations Increase commercial vehicle screening throughput Objective 2.1: Implement the ITS Components of a Highway Safety Improvement Program to Support Traffic and Incident Management Activities In 2006 the Massachusetts Highway Department (now MassDOT) entered into a memorandum of understanding (MOU) relating to the Massachusetts Statewide Strategic Highway Safety Plan (SHSP). The mission of this joint group is to develop, promote, implement, and evaluate data-driven, multi-disciplinary strategies to maximize safety for users of the roadway system. The SHSP is the primary deliverable of the Highway Safety Improvement Plan and is used to guide the program. In the 2006 plan 46 tier one and tier two strategies were identified. The purpose of this objective is to identify how ITS can help achieve those strategies. 33

34 Strategies: 1. Develop a multi-modal emergency management ITS support plan. 2. Implement interoperable advanced traffic management and computer aided dispatch software that provides a common operating structure that can be shared with all operations centers. 3. Maintain and expand the traffic management working group. 4. Implement technology to achieve the National Unified Goal for traffic incident management. 5. Coordinate with HSIP developers to determine how to standardize reporting through technology. 6. Develop a plan for collecting, predicting, and distributing road weather conditions. 34

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36 Implementation Table Project title: Massachusetts All-Hazards ITS Plan Timeframe: Short-term Project Cost Planning: Infrastructure: TBD Project Description: Improve the all-hazards preparedness of the Commonwealth. Deploying ITS at key decision points to help emergency responders and travelers make better decisions is critical. The MassDOT Highway Division is the lead agency for Emergency Support Function 1 (MA ESF 1) and a support agency for MA ESF 3 and 5. Activities associated with these projects will involve improving preparedness for these ESFs. Project Lead: MEMA Key stakeholders: MSP, MassDOT Highway Division ITS Programs, MassDOT Highway Division HOC, MBTA, Aeronautics, MassPort, Steamship Authority, Department of Education, Department of Conservation and Recreation Project Strategy Prerequisites: Statewide ITS Planning Guidebook Standardized ITS Project Execution Process Centralized ITS Planning and Approval Process Standardized ITS Project Concept of Operations Standardized ITS Funding and Planning Processes Design, Construction, and Communication Standards for ITS ITS Design Checklist ITS Lifecycle Cost Template ITS Operational Cost Planning and Procurement Performance Monitoring Requirements Objectives Improve the capability of Massachusetts to respond to all hazards Manage vehicular evacuations more effectively Improve transportation support of emergency support function priorities Inputs Existing ITS procurement processes and policies Table top and function exercise plan Outputs and Deliverables Joint ITS Emergency Management Operations Manual Annual ITS Emergency Management Needs Report First responder training ITS Field implementations 36

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38 Implementation Table Project title: Statewide Advanced Traffic Management System (ATMS) /Advanced Traveler Information System (ATIS). Timeframe: Short-term Project Cost: $2,000,000 to $8,000,000 Project Description: ATMS/ATIS will be the central traffic/facilities management software tool used to manage and respond to incidents occurring on the Commonwealth s roadways and infrastructure. Enable the Highway Operations Center to implement software that will enhance detection, response, notification, clearance and recovery of incidents. Improve Intra-and Inter agency coordination interfacing with Mass State police Computer Aided Dispatch system (CAD). These systems will improve traffic management efforts, improving safety on the roadway and emergency responders associated with incident clearance. Creating a common operating picture between response agencies through technological interoperability. Provide robust performance reporting capabilities to aid and improve traffic incident management and operations. Provide the traveling public with reliable event and travel time information. Project Lead: MassDOT Highway Division ITS Programs and Massachusetts State Police Key stakeholders: Office of the Governor, MassDOT executive board, senior staff and other business units, Mass State Police, MEMA, Federal Highway, Neighboring States and TIM Task Force Project Strategy Prerequisites: Statewide ITS Planning Guidebook Standardized ITS Project Execution Process Centralized ITS Planning and Approval Process Standardized ITS Project Concept of Operations Standardized ITS Funding and Planning Processes Design, Construction, and Communication Standards for ITS ITS Design Checklist ITS Lifecycle Cost Template ITS Operational Cost Planning and Procurement Performance Monitoring Requirements Objectives Implement interoperability strategies of the National Unified Goal for Traffic Incident Management Provide a common operating picture for MassDOT s Highway Operations Center Improve Incident Management Improved data dissemination and event notifications Ensure robust software and hardware architecture Provide robust performance reporting capabilities 38

39 Improve intra- and interagency coordination Support vision for integrated corridor management Support vision for a unified multimodal platform Inputs Updated Unified Response Manual Joint Operations Policy between MassDOT and MSP Completed Systems Engineering Report Joint planning and collaboration of between ATMS/ATIS and MSP CAD projects Selected Vendor Outputs and Deliverables Implemented Advanced Traffic Management and Advanced Traveler Information Software 39

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41 Implementation Table Project title: Massachusetts Traffic Management Working Group Timeframe: Immediate Project Cost: N/A Project Description: Coordination and consideration of time management were two core issues identified as being important to the Massachusetts ITS Community. This project will consolidate meetings where possible and merge them with the existing traffic management working group currently led by MassDOT Highway Division Highway Operations Center personnel. Project Lead: MassDOT Highway Division HOC Key stakeholders: MassDOT ITS Planning, MEMA, MSP Project Strategy Prerequisites: None Objectives Improve coordination among the ITS community Consolidate redundant meetings Inputs List of all existing ITS related discussion groups with meeting schedules, current topics, and current action items Key stakeholders Outputs and Deliverables Annual Traffic Management Working Group Activity Report 41

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43 Implementation Table Project title: Implementation of the National Unified Goal for Traffic Incident Management Timeframe: Short-term Project Cost Planning: Infrastructure: TBD Project Description: The National Unified Goal for Traffic Incident Management has 18 strategies that are designed to increase the operational efficiency of traffic incident management programs. This project will encourage ITS practitioners to focus on achieving the NUG through improved TIM via ITS deployment. Project Lead: MassDOT Highway Division HOC Key stakeholders: MSP, Planning Partners, MEMA, Massachusetts Fire Chiefs Association, Massachusetts Police Chiefs Association, Massachusetts Towing and Recovery Association, Massachusetts Department of Public Health (EMS Division), MBTA Project Strategy Prerequisites: Statewide ITS Planning Guidebook Standardized ITS Project Execution Process Centralized ITS Planning and Approval Process Standardized ITS Project Concept of Operations Standardized ITS Funding and Planning Processes Design, Construction, and Communication Standards for ITS ITS Design Checklist ITS Lifecycle Cost Template ITS Operational Cost Planning and Procurement Performance Monitoring Requirements Objectives Reduce the number of emergency responder injuries and fatalities to zero Achieve safe quick clearance Inputs National Unified Goal for Traffic Incident Management TIM Program Strategic Direction Outputs and Deliverables ITS Devices and software Local/Corridor TIM Teams Regional TIM Committees TIM Performance Measures Report 43

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45 Implementation Table Project title: Intelligent Transportation Systems for HSIP Timeframe: Short-term Project Cost: $180,000 Project Description: Coordinate ITS planning process with Highway Safety Improvement Plan practitioners to enhance HSIP through ITS deployment. Project Lead: MassDOT ITS Planning Key stakeholders: MassDOT Highway Division ITS Programs, MassPort, MBTA, MSP, Office of Public Safety and Security Project Strategy Prerequisites: Statewide ITS Planning Guidebook Standardized ITS Project Execution Process Centralized ITS Planning and Approval Process Standardized ITS Project Concept of Operations Standardized ITS Funding and Planning Processes Design, Construction, and Communication Standards for ITS ITS Design Checklist ITS Lifecycle Cost Template ITS Operational Cost Planning and Procurement Performance Monitoring Requirements Objectives Demonstrate safety improvements through the use of technology Deploy ITS devices where they will provide the most benefit Inputs Highway Safety Improvement Plan HSIP focus as part of the Traffic Management Working Group (TMWG) Outputs and Deliverables Prioritized ITS deployment plans Funded ITS projects Annual measures of performance 45

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47 Implementation Table Project title: Weather Condition Reporting Program Timeframe: Short-term Project Cost: $250,000 Project Description: Catalogue and document existing available weather related roadway and transit data. Develop a plan to expand data collection capabilities either through field implementations or agreements with existing data providers. Identify target audience for weather related data dissemination and develop plan to disseminate accurate, reliable weather information. Project Lead: MassDOT Highway Division Roadway Operations Key stakeholders: MassDOT Highway Division ITS Programs, MassDOT Highway Division HOC, MBTA, MassPort Project Strategy Prerequisites: Statewide ITS Planning Guidebook Standardized ITS Project Execution Process Centralized ITS Planning and Approval Process Improved System Acceptance Testing Standardized ITS Project Concept of Operations Massachusetts Traffic Management Working Group Seasonal and Special Event ITS Strategy Performance Monitoring, Reporting and Improvement Design, Construction, and Communication Standards for ITS ITS Design Checklist ITS Operational Cost Planning and Procurement Objectives Increase the availability of transportation network-related weather data Increase the accuracy of transportation network-related weather data Inputs Existing weather data Existing weather data collection infrastructure Existing weather information services Interviews with operations personnel Outputs and Deliverables Collaboration MOUs to share weather data across organizations Weather information gap closure plan Weather information dissemination plan 47

48 Objective 2.2: Use ITS to improve security of people and freight on the roadways and public transportation infrastructure. Consumer and traveler confidence are two hallmarks of a mobile society. The SIPCC recognizes the role of ITS in both of those areas and agree that improved traveler confidence will lead to greater consumer confidence. Manufacturers, suppliers, shippers, and retailers rely on the transportation system. Therefore the purpose of this objective is to deploy surveillance technology to help increase surveillance of critical points of the Commonwealth s transportation infrastructure, and improve security for all residents that use these facilities. Strategies: 1. Increase the use of ITS to improve surveillance of critical infrastructure, supply chain routes, and public transit routes. 2. Develop mobile applications that allow citizens to easily and safely report suspicious activity. 48

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50 Implementation Table Project title: Keep Massachusetts Safe - Massachusetts ITS Security and Economic Sustainability Initiative Timeframe: Short-term Project Cost Planning: Infrastructure: TBD Project Description: Protecting critical assets and enabling economic sustainability are key objectives of a well-rounded ITS program. ITS can help achieve these objectives by providing surveillance at locations that matter most. This project will develop a transportation economics model for Massachusetts that helps understand critical movements of people and goods, which if interrupted could threaten the quality of life. Project Lead: MassPort Key stakeholders: MSP, MassDOT Highway Division ITS Programs, MassDOT ITS Planning, MBTA, MEMA, Planning Partners Project Strategy Prerequisites: Statewide ITS Planning Guidebook Standardized ITS Project Execution Process Centralized ITS Planning and Approval Process Standardized ITS Project Concept of Operations Standardized ITS Funding and Planning Processes Design, Construction, and Communication Standards for ITS ITS Design Checklist ITS Lifecycle Cost Template ITS Operational Cost Planning and Procurement Performance Monitoring Requirements Objectives Deploy ITS technology where surveillance can help improve economic sustainability and security Improve situational awareness on high value routes across all modes Inputs Critical Infrastructure ITS Inventory Outputs and Deliverables Transportation Economic Sustainability Study ITS Supply Chain, Critical Infrastructure and Public Transit Routes Gap Closure Plan Prioritized ITS Implementation Projects Expanded ITS Network Annual Exercise Results and Needs Report Joint ITS Security Operations Manual 50

51 Project Strategy 51

52 Implementation Table Project title: Safety and Security Mobile Applications for Transportation Network Timeframe: Long-term Project Cost: $300,000 Project Description: Leverage the proliferation of mobile and smart phone technologies to develop applications to enhance the safety and security of the transportation network, including highway and transit infrastructure. Developing mobile platforms to report security concerns will enable real-time identification of issues, and will enable consolidated processing of all potential threats. Project Lead: MassDOT IT Key stakeholders: MassDOT Highway Division ITS Programs, MassDOT Highway Division HOC, MBTA, MassPort, MEMA, MSP Project Strategy Prerequisites: Statewide ITS Planning Guidebook Standardized ITS Project Execution Process Centralized ITS Planning and Approval Process Standardized ITS Project Concept of Operations Standardized ITS Funding and Planning Processes Design, Construction, and Communication Standards for ITS ITS Design Checklist ITS Lifecycle Cost Template ITS Operational Cost Planning and Procurement Performance Monitoring Requirements Objectives Enhance the ability for transportation network users to report suspicious and dangerous activity Improve responses to reported suspicious activity Improve security of transportation network Inputs Interviews with first responder and emergency response personnel Existing suspicious activity reporting systems Cellular and wireless communication coverage of existing transportation network Interviews with operations personnel Outputs and Deliverables Mobile application to enable users to report suspicious or dangerous activities Back-end processing systems to process and respond to reports Gap closure plan to eliminate gaps in mobile application coverage 52

53 Objective 2.3: Implement the ITS components of a commercial vehicle operations program to enforce regulations and enhance the security of freight traveling on the roadway and the public transit system. Massachusetts is participating in the national Commercial Vehicle Information Systems and Networks (CVISN) program in order to improve safety, mobility, and productivity, as well as to improve the efficiency and effectiveness of the State agencies that are responsible for regulating the commercial vehicle industry. The CVISN plan includes these goals: Enhance highway safety, public safety, and public health Promote efficiencies in Commercial Vehicle Operations (CVO) administrative functions Improve coordination among CVO agencies Develop and deploy information systems that will support new capabilities in the areas of highway safety, public safety, and public health. Strategies: 1. Create a technology working group to integrate commercial vehicle operations into the planning process. 2. Improve the efficiency and effectiveness of commercial vehicle screening at high traffic corridors and bottlenecks. 53