IT SERVICES AND SOLUTIONS FOR SUSTAINABILITY AND CLIMATE CHANGE MANAGEMENT SUSTAIN

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1 IT SERVICES AND SOLUTIONS FOR SUSTAINABILITY AND CLIMATE CHANGE MANAGEMENT SUSTAIN

2 SUSTAIN with the experts The Center for Sustainability (CfS) at ITC Infotech understands the changing ESG (Environmental, Social and Governance) ecosphere. The CfS practice is creating best-inclass solutions for clients in the Sustainable Development domain. The key business lines include Carbon Footprinting, Sustainable Development Management and IT enablement. CfS's thought leadership and domain expertise has helped various organizations manage the triple bottom-line more efficiently and strategically. Our domain expertise can be traced back to our parent company's sustainable development efforts. Our Differentiators nend-to-end service offering in Sustainable Development nstrong domain knowledge in Corporate Sustainability, Carbon Footprinting, IT Enablement and Sustainability Reporting ncorporate Sustainability Management Product nflexible delivery models Offshore and On-site consulting model, Product Licensing / SAAS model, global IT Support. nstrong Support Model - ITC Infotech's global delivery model capabilities Domain Knowledge ngri G3 Framework nun Global Compact naa1000 and Upcoming standards such as ISO nghg Protocol by WRI and WBCSD npas 2050 niso 14064, 14040, 14041, 14042, and 14044

3 beyond barriers CfS Offerings Consulting in Sustainable Development Management Carbon Footprinting IT Enablement of Corporate Sustainability Management nsustainability Report Assessment nstakeholder Engagement nsustainability Reporting ncorporate Level Carbon Footprinting nproduct Level for Carbon Footprinting nsustainability Management nstakeholder Engagement nclimate Management IT Enablement of Corporate Sustainability Management As an IT and ITES organization, we understand how technology is touching every aspect of our lives. We help organizations leverage technology to benefit in the area of climate change and sustainable development. We help organizations gain IT capability with various IT tools. nsustainability management tools nstakeholder engagement nclimate management tools

4 SUSTAIN with customized solutions ECONOMY Job s Prosperity Wealth Cr eation Social Equity Sustainable Economy Sustainable Development Social Inclusion Communities SOCIETY N atural Eni v ronment Re newable R esour c e Local Environment ENVIRONMENT Sustainability and Climate Change As the need for transparency and accountability graduates toward changing regulatory framework at the national and international level, sustainable development is becoming a key approach to manage risks arising out of the rapidly evolving Environmental, Social and Governance (ESG) ecosphere. With United Nations driving the climate change dialogue across the world ever increasingly, the need for sustainable development is apparent. Regulatory framework across the world is aiming at achieving a unified goal of balanced growth. As per a research done by KPMG (2009) on existing sustainability approaches in the selected countries: na total of 142 country standards and/or laws with some form of sustainability-related reporting requirement or guidance napproximately two thirds (65%) of these standards can be classified as mandatory and one third (35%) as voluntary Rapidly evolving ESG ecosphere is affecting the access-to-capital and access-to-market for organizations across the world. Stock exchanges are evaluating organizations on ESG performance. Some indices examples are: ns&p ESG Index, across emerging economies ncorporate Sustainability Index (ISE), Brazil nftse4good IBEX index, Spain nrange of indices including DAXglobal Alternative Energy Index, Germany njse SRI index, South Africa nkorea SRI index, South Korea nrange of FTSE4Good indices, UK nrange of indices including NASDAQ Clean Edge US index, DJSI and OMX GES Sustainability Nordic Index, USA

5 Sustainable Development Management With the changing ESG ecosphere, we understand the significance of integrating sustainability at multiple levels in the organizations. ITC Infotech s sustainability practice helps organizations assess and evaluate the present set of initiatives and map the same to the Triple Bottomline of the organization through a comprehensive stakeholder management module and sustainability reporting on global and indigenous frameworks. Some of the frameworks we hold expertise in are: ngri G3 Framework nun Global Compact naa1000 and Upcoming standards such as ISO Sustainability Report Assessment Our assessment methodology is based on the G3 framework that summarizes the report content and quality. We assess reports using specific key reporting parameters divided into two basic sections Content and Quality. The report content assessment covers the Materiality, Stakeholder Inclusiveness, Sustainability Context and Completeness of the report. Report Quality is assessed by keeping in view the Balance, Comparability, Accuracy, Timeliness, Clarity and Reliability of the data represented in the report. The reports assessment helps organizations create more accurate report and improve the reporting process. ncontent: Addressing more stakeholders with a bottoms-up approach nkpis and Sector Supplements: Reliable indexing of the KPIs in the report nstakeholder Engagement: Fill gaps in Stakeholder Engagement and addressel of their concerns in the report nmateriality Matrix: Highlights the shortfalls of linkages provided in the report nthird Party View: Keeping in view the industry trends, how the report is viewed by the stakeholders Sustainability Reporting As the need for accountability and transparency increases, more and more organizations are reporting on the triple bottom-line Economic, Social and Environmental performance. We help organizations measure, track, and improve their performance on sustainability issues using the reporting process. We also help organizations create strong Sustainable Development Roadmaps that help them mitigate changing regulator frameworks and rapidly evolving climate change scenario, apart from benchmarking and other associated services. nas-is and Gap Analysis nsustainability Reporting ncomparison and Benchmarking Carbon Footprinting We help our clients Measure, Evaluate, and Manage with Low Carbon Roadmap Carbon Footprinting is a key tool to survive in a Low Carbon Economy. Our domain experts have arrived at a robust Carbon Footprinting calculation and evaluation methodology that is rigorous and agile enough to evaluate a slew of organizations for carbon footprint in a consolidated manner. The CfS carbon footprinting methodology was crafted with seamless integration of various guiding principles for carbon footprinting by various international agencies. This methodology has enabled us to arrive at carbon footprints in shorter turn-around time with more accuracy. Corporate Level Carbon Footprinting ncorporate Level Carbon Footprint(Scope-1,2,& 3) nreport as per GHG/ISO standards nanalysis and carbon reduction roadmap Product Level Carbon Footprinting nproduct Carbon Footprint based on Life Cycle Assessment (LCA) nreport as per GHG/ISO standards nrecommendations on high level areas to target for carbon footprint reduction Key Carbon Footprinting guiding principles nghg Protocol by WRI and WBCSD npas 2050 niso 14064, 14040, 14041, 14042, and Stakeholder Engagement A stakeholder is any group or individual who can affect, or is affected by the achievement of an organization's objective. Stakeholder engagement is the process in which an organizations stakeholders engage in dialog to improve the decision-making process and accountability toward sustainability and achieving a healthy triple bottom-line. Stakeholder engagement takes into account the concerns and objectives of a organization s stakeholders in its decisions. Stakeholder engagement takes into account the varying perspectives, priorities, and limitations of different stakeholders. Stakeholder Engagement Tenets: nidentification of stakeholders of the organization ninitial engagement with stakeholders to identify opportunities and risks nrisk and opportunity assessment nmaterial issues identification narrive at materiality matrix for reporting nprioritize stakeholders for the engagement ndraw stakeholder engagement plan nidentify the most relevant indicators to be reported in the sustainability report Intensity of Engagement Number of People Engaged Communication Strategies Information disclosure Consultation Participation Negotiation & Partnerships

6 SUSTAIN beyond expectations ITC is the only company in the world, of its size to be carbon positive, water positive and waste recycling positive Triple bottom line performance Economic nus$ 6 B revenues nus$ 30 B capitalization Environmental ncarbon positive nwater positive nwaste recycling positive Social nirrigating nearly 54,000 hectares of dry land ngreening over 1,00,000 hectares nsustainable Community Development initiatives include women's empowerment, supplementary education and integrated animal husbandry programs US Sectary of State Hillary Clinton on her visit to the ITC Green Center said, The ITC Green Center is a monument for the future Global Recognitions for ITC nranked 95th most reputable company in the world in the Global Reputation Pulse 2009 by US based Reputation Institute nfirst Indian company to gain membership with WWF Global Forest and Trade Network (GFTN) for responsible forestry ntop UNIDO award at the International Conference on Sharing Innovative Agribusiness Solutions 2008 ninducted into the United Nations Global Compact, the world's largest global corporate citizenship initiative nfour times winner of Best IT User Award by Nasscom (The National Association of Software and Services Companies ), a premier organization representing the Indian software industry ITC Sustainability Report: GRI - G3 Compliant Application Level A+

7 ITC INFOTECH ITC Infotech is a fully owned subsidiary of ITC Ltd, a diversified business conglomerate. ITC is one of India s foremost private sector companies and runs market-leading businesses in multiple segments. ITC completed 100 years of leadership in ITC Infotech is a global IT services and solutions company. The company focuses on developing industry specific solutions aimed at client s unique business requirements and challenges in critical performance areas. ITC Infotech has also established technology Centers of Excellence (CoEs) to deepen capabilities and incubate cutting-edge technical competencies. A robust outsourcing model, comprehensive suite of differentiated solutions, and focus on excellence in execution, have provided ITC Infotech a leadership position in its chosen domains. The company is working with a bevy of Fortune listed global customers and its service delivery footprint spans five continents, spread across 140 countries. To contact our subject matter experts, please write to: contact.us@itcinfotech.com Global Locations North America: New Jersey, New York, San Jose, Houston, Troy, Bentonville EMEA: Milton Keynes, Copenhagen, Prague, Johannesburg Asia Pac: Kolkata, Bangalore, Victoria, Singapore All content/information present here is the exclusive property of ITC Infotech, and correct at the time of publishing. All trademarks are the registered property of the respective owners and are used herein for identification purposes only. Unauthorized use of content /information appearing here may violate copyright, trademark and other applicable laws. Copyright 2011 ITC Infotech India Ltd. All rights reserved.

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