Company Introduction. Product Introduction Live Demo Licencing Next Steps 2

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2 Company Introduction Product Introduction Live Demo Licencing Next Steps 2

3 ÁBRIS Consulting and Information Technology Ltd. Specialized in Bank Sector: T24 Implementation T24 Support T24 Development T24 Testing T24 Upgrade, DB Conversion, Platform Change Banking consultancy GIRO interface competence Data warehouse competence Identification of uncollected fees Project and Portfolio Management Ábris Temenos and local Partner HP Partner 20 years in Bank business 11 years in Temenos T24 Temenos certification: 32 consultants MS SQL certification: 2 consultants 4 Million yearly income 40 Employees 3

4 Our T24 related products: NDCS, the Version Control Database independent element storage Element versions, history Modification request handling Controlled delivery flow (releases) Delivery history Parallel editing Dependency handling Over elements 4

5 Our T24 related products: Environment Comparison Features: Supporting IT Operation and Development Supporting Testing Comparing two independent T24 databases: Content based mode / Exact mod Displaying the field-level differences Compare type features (one file, all files, according to list, multicompany mode) Main focus: Regression Test (postive, negative), Functional test,interface test New patch installed New Jbase version Redesign Detecting problems BCP 5

6 Company Introduction Product Introduction Live Demo Licencing Next Steps 6

7 Introduction GAMMA History IDOM (Former ABRIS) launched TAMAM development TAMAM goes live in MKB Reached product limitation Bank security point of view Logic built on clients Not able to manage 3 layer architecture (multi application server) Not able to analyze the previous COBs, determinate correlation Lack of well-defined particular measurement points Lack of exception management 7 False alarms

8 Introduction GAMMA History ABRIS launched GAMMA development Dedicated development team (5 developers, 1 tester, 1 IT consultant, 1 Product Manager) GAMMA goes live in MKB Continous development based on customer request Over 9 years T24 experience (Business, Development, Support) 8

9 GAMMA the T24 monitor Goal How Solution General Application Monitoring and Measurement Analyzer for Temenos T24 9

10 GAMMA High Level Overview Dashboard and Reporting Monitoring and Alerting Modul Management Modul Alerting Configuration Controller Manager COB Monitor COB Analyser Online Monitor Environment Management Monitored components Managed components T24 TAFC OS Interface T24 TAFC OS 10

11 Detecting T24 problem before the customer Possibility to group the measurements by business or technical factors The Service view displays which services are down The business consequences of the problem are displayed Sms or are sent to the support team with detailed description of the root problem 11

12 Monitoring T24 internal components, interfaces, DB, OS real-time GAMMA focuses on T24 operation Based on 9 years of T24 experience Measurements cover one particular operation sectio GAMMA is an attentive supervison All errors can be found immediately Number of non-replicable errors are minimized 12

13 Analyzing COB in a proactive way Best way to analyse COBs COB Analyser provides several diagrams to see the jobs main factors Easy to find the tendency of running times Alerts are automatically attached to particular jobs COB reports for the managements Detailed information about the jobs 13

14 Reducing detection time Identifies the exact location of a problem as soon as possible GAMMA provides many observers to cover all T24 functionalities and interfaces Pre-defined measurements based upon the Model Bank functionality Easy to group the core and local measurements and organise structures 14

15 Business impact of a T24 failure Ability to explain the errors in business language User defined services can be created Business impact can be added for each service 15

16 Detecting and managing COB performance issue Overall solution for monitoring T24 COB process Displays which job is running, since when it is running and what the expected running time is Distinguishes COBs based on retail or corporate closures or loan redemption days All COB runtime details will be stored Using GAMMA s COB Monitor it is easy to keep track of the COB runnings and the estimated opening time. GAMMA alerts detail the reasons for Performance degradations 16

17 Measuring SLA It is easy to measure SLA with GAMMA SLA measurements are based on our service concept If any service is down, GAMMA records that events Provides the SLA measure data to central monitoring systems 17

18 Presenting operational information to the management Collected data can be summarized and displayed in a graphical format GAMMA provides several management reports Reports are automatically sent to the management by 18

19 Preparing for a critical COB GAMMA helps you to save effort and money It is easy to keep track of the changes of the COB jobs Can analyse the jobs by processed number of records or throughput Information of opened files or I/O operations are also available The time-outs, restarts and errors of a particular jobs are available in the log files 19

20 Centralized management Possible to configure jbase/tafc components, parameter files in a comfortable and secure way Operating system level files can be configured T24 mainline programs or functions can be initiated Phantoms, services e.g. COB or the regular archiving process can be started from the Web based client T24 operation dashboard 20

21 Defining services and monitoring them The unique feature of GAMMA is the service concept The service is a particular value of a measurement which can be grouped into complex services The services may be created and linked based on business or system architecture point of view The whole system diagram can be shown Business impact can be attached to each service 21 Service Level Agreement measures may be cofigured

22 Min. MKB Success factors Duration between problem appearance and resolution Problem fixing Analyzis Problem detection time T24 without GAMMA T24 with GAMMA 22

23 Min. MKB Success factors Problem detection time Max. Time Average Time T24 without GAMMA T24 with GAMMA 23

24 Min. MKB Success factors Analysis 5 4,5 4 3,5 3 2,5 Max. Time Average time 2 1,5 1 0,5 0 T24 without GAMMA T24 with GAMMA 24

25 Number of problems MKB Success factors Number of (non) recreatable errors Number of non recreatable errors without GAMMA Number of recreatable errors with GAMMA Analyzed months 25

26 GAMMA users CIO, COO Head of IT Operation T24 IT Operation Manager T24 Application Support T24 Preventive Support System administrators System analyst Application support Environment Management 26

27 Company Introduction Product Introduction Live Demo Licencing Next Steps 27

28 Technical Solution Measurement points

29 ARC Internet Banking SWIFT Alliance plugin 3 rd Party Reporting T24 ToolBox T24 User Interface Monitoring scope T24Gamma MQ Temenos Connector/ TOCF plugin Local Extensions Treasury AA DB Driver Version, Enquiry FT MM Phantoms, Agents Oracle DB2 jbase SQL Server System Hardware

30 Technical Solution Service Concept

31 MQ T24Gamma Temenos Connector/ TOCF plugin AA Treasury FT DB Driver Version, Enquiry Local extension MM Phantoms, Agents Oracle DB2 jbase SQL Server System Hardware

32 GAMMA Demo Environment MS SQL 2008 Gamma DB Web Server IIS 7 Gamma Web Client Power 7 AIX 6.1 Application Server GAMMA Application Server T24 R11 Test env:modelbank Gamma Client Oracle 11g Modelbank Banktest Application Server T24 R11 Test env:modelbank Test env:banktest Gamma Client 32

33 Company Introduction Product Introduction Live Demo Licencing Next Steps 33

34 Licencing policy GAMMA T24 Monitoring (base) Dashboard and Reporting Monitoring and Alerting Modul Management Modul Alerting Configuration Controller Manager COB Monitor COB Analyser Online Monitor Environment Management Monitored components Managed components T24 TAFC OS Interface T24 TAFC OS 34

35 Licencing Policy GAMMA T24 Monitoring (base) Alerting, Online Monitor, Monitored components, Environment Manager, Dashboard (for alerted components) Optional modules: COB Monitor COB Analyzer Controller Manager Configuration COB Monitor and COB Analyser are offered as stand alone products, without the base GAMMA product. 1 server supports max 6 environments. 35

36 Company Introduction Product Introduction Live Demo Licencing Next Steps 36

37 Next Steps 37

38 Thank you for the attention!