Career Portfolio provided by Beyond.com

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1 Career Portfolio provided by Beyond.com Sap Basis Administrator Mountain View, CA Member Number: Portfolio: Professional Information Job Function: Information Technology Education: Post Graduate Degree Experience: 5 10 Years Employment: Any Position Type Salary: $90-110k Citizenship: Non U.S. Citizen Resume PROFESSIONAL SUMMARY: Over 6 years of total IT experience, of which around 2 years of experience as SAP Basis/Netweaver administrator. Well versed in ABAP and JAVA stack installation, configuration and administration of SAP. Performed upgrades including ECC *** to ECC *** EhP 4, EP *** to EP ***, SAP CRM 7 to CRM 7 ehp1, BSI TF*** to TF*** SAP ECC: Performed upgrade and configuration of ECC *** to ECC *** EhP 4 involving in all phases starting from planning, prepare, upgrade and post upgrade activities coordinating with functional/ development team for SPDD and SPAU modifications. Business Warehouse (BW): Performed post-upgrade activities of loading PSA, ODS data to info cubes, rebuild indices, build database optimizer statistics after the load, and rollup aggregates. SAP CRM: Upgraded CRM 7 to CRM 7 ehp1 including creation of tracks on NWDA for java developers and assembling and redeploying. Enterprise portal: Performed installation of Enterprise portal (EP ***) and Performed upgrade of Support package. Configured Single Sign On (SSO) between Portal and SAP, Non-SAP systems. User mapping and Logon tickets. Fine tune Performance of EP system. Configured LDAP, User Management Engine (UME). Expert in Portal Applications like Visual Administrator, Config Tool, Net Weaver Administration and SLD. Experienced in configuration of JCo - RFC (Java Connector) connections between ABAP and JAVA stack systems. Expertise in applying Support Pack Stacks, Add-ons to SAP systems using SPAM (ABAP), JSPM (Java), SAINT and also experience in SAP Kernel upgrade, SAP Front End (SAP GUI), & SPAM / SAINT Upgrade. Expert in Transport Management System (TMS) Configured Transport Domain controller and System Landscape. Created virtual systems, transport layer, transport routes. Transported change request using STMS and manual tp from DEV system to other systems in the landscape. Performed CTS management. Extensive experience on all aspects of SAP Basis administration including Client Copy, System Copy/Refresh on both ABAP and java, applying OSS Notes, Spool Administration, User administration, Change request management, Background jobs, Workload Analysis, SAP workplace monitoring, using CCMS, Backup / Recovery, System Monitoring / Maintenance and performance Tuning Analysis.

2 Profile Maintenance, Defined Operation modes and assigned time intervals to modes. Configured Logon load Balancing. CCMS monitoring and defined threshold values, Control panel. Performed online/offline Database Backups using Oracle RMAN tool. Experience in using Redwood Tool for Job Scheduling. Exposure to production support assignments supporting ***X7 on call rotation basis. Certified and experienced in ITIL process. EDUCATION QUALIFICATION: Masters in Information Science & Technology (ERP Major) at Missouri University of Science & Technology, Rolla, MO: Aug *** to May *** Bachelors of Technology in Information Technology at JNTU, India: Aug *** to May *** CERTIFICATIONS: SAP Certificate of Excellence by SAP America EX*** - ITIL V3 Foundation Certificate in IT Service Management TECHNICAL SKILLS: ERP Applications: ***SAP ECC ***/*** EhP4, BW/BI ***/***, SCM ***, SAP CRM ***/*** EhP1, EP ******/***, PI ***, Solution Manager *** Database: *** Oracle ***g/***g, MaxDB ***, MS SQL Server ***/*** Operating System: Windows ***/***, UNIX (Sun OS), LINUX (SLES), IBM AIX Tools & Utilities: BRTools, Redwood, SAPinst, BSI Tax Factory Languages: C, C***, ***, ***, *** TECHNICAL SUMMARY: *** Monsanto, ***s, MO SAP Basis Admin (Aug *** Sep ***) Environment: SAP ECC ***, BI ***, EP ***, CRM *** EhP1, Solution Manager ***, SCM ***, PI ***, Oracle ***g, Max DB ***, Windows ***, Linux. Performed upgrade of Enterprise Portal *** to Enterprise Portal *** EHP1

3 Performed upgrade from CRM 7 NW *** to CRM 7 ehp1 NW *** and helped in Internet sales application (ISA) java code remediation by creating and configuring NWDI tracks. Performed upgrade of SAP ECC *** to *** EhP4 involving in all phases starting from planning, prepare, upgrade and post upgrade activities coordinating with functional/ development team for SPDD and SPAU modifications. Performed homogenous system refresh activities and support pack upgrades of ECC, EP, CRM systems. Performed post installation activities (TMS configuration, client-setup, Monitoring components set-up, Performance tuning etc). Involved in troubleshooting and resolve BI source system and DTP post-bdls issues Worked on Solution Manager *** such as MOPZ, early watch alerts, Charm, License keys, maintenance keys administration and ChaRM transport management process for streamlining the change management process in the multi environment landscape. Handled the Portal Security tasks like setting permissions for users in Portal Framework using UME (User Management Engine), assigning roles to users and troubleshooting user related problems. Worked in NWDI creating tracks for java developers and assembling and redeploying. Performed kernel upgrade on different SAP systems as part of maintenance activities. Troubleshooting performance issues in ECC systems. Installing sap web dispatcher, configuring SSL and renewing SSL. Java administration using tools like Config tool, Visual admin tool, telnet etc Applied Patches and Plug-ins for all SAP systems up to the required level through SPAM, JSPM and SAINT. Involved in daily monitoring and in preparing a daily health check report, which also included the Oracle ***g database statistics, work load analysis, SAP buffers, Redo logs, Work processes, ABAP dumps, terminated batch jobs, CPU statistics, system response times, lock entries, update requests, application server load balancing and setting up/altering operation modes based on the system loads. Proficient in BSI server installation which includes standalone gate way installation and Tax factory TF*** executables and upgraded BSI TF*** to TF*** on standalone BSI servers. Performed periodic updates of BSI TUBS on all environments. Worked extensively on Data Dictionary changes and transporting changes across systems thorough Change Request Management process. Performed security administration activities like Creation of users, managing users, creation of roles, creation of profiles and troubleshooting user end problems. Maintaining the Profiles, fine-tuned Instance profiles parameters for performance improvement and Logon load balancing (SMLG). Performed background job administration, user and role administration, RFC administration and spool administration. Handled SAP GUI *** to SAP GUI *** patch level 4 installations and troubleshooting issues for end users across the globe. Handled monthly cutover activities to move changes to production for all systems including PI, ECC, CRM, EP, Security transports. Maintained Issue resolution log and Escalation procedures. Resolution of issues using Remedy Tool and adhering to laid up SLAs. Provided ***X7 administration and support for SAP production system. *** Missouri University of Science & Technology, Rolla, MO Student Technician, SAP IT (Aug *** July ***) Environment: SAP ECC ***/***; SAP BW/BI ***/*** and Oracle ***g.

4 Project 1: ERP Simulation using HEC Montreal Software for SAP Implemented ERP, beginning with Master Data, Rules and Transaction to the trail run, of all modules. Project 2: ERP implementation I was involved in designing the complete ERP system with all rules, Master Data that is used to accommodate the whole manufacturing process of Procurement to Sales. *** HCL TECH LTD, Bangalore, India Database Programmer (Dec *** July ***) Environment: SQL Server ***, SQL Server *** Served as a Change Management Lead and conducted trainings to team members. Wrote Stored Procedures, Views, functions, T-SQL queries to access the SQL Server *** database. Created DTS packages to transfer data from raw excel sheets to SQL Database, created job alerts to run packages. Responsible for backups and restore of databases using Database Administrator role. Involved in System Monitoring, Log Analysis, Performance Analysis and Performance Tuning of stored procedures using SQL *** Fixing production issues, handling Change Management process and communications with Business and multiple parties involved and also training and helping users in creating P&L reports of their trades. *** Client: British Petroleum, Chicago, IL SAP Basis Admin (July *** Nov ***) Environment: ***, ***, *** and SQL Server *** Worked directly with key stakeholders of BP from client location, Chicago. Served as Onsite SME while analyzing the project more closely and Identified and fixed many issues that came up during the project execution and after the execution as well. Involved in database design, development, unit and Integration testing. Customize the product as per users requirement and as per Client environment and installing the new module on multiple environments. Responsible for performing Unit, Integration and System Testing, Conducted UAT and provided help to users in understanding functionality of the application. Developed User manual/application Understanding documents, trained and mentored users. Responsible for overseeing Quality procedures related to the project. Fixing production issues and resolving them within SLA time. Handling Change Management process and communications with Business and multiple parties involved. Served as a lead member in the change management team and assisted multiple teams during the implementation. Was proactively involved in process improvement jobs.

5 Availability : Immediate Current Location : Mountain View, CA, USA VISA Status : OPT EAD (Since May ***)