Five Year Strategic Plan
|
|
- Alannah Bell
- 8 years ago
- Views:
Transcription
1 Five Year Strategic Plan
2 FINANCIAL PERFORMANCE PILLAR Objective 1: Achieve loan default rate of 3% against total loan portfolio by August 2012 and sustain annually thereafter STRATEGIES ACTIVITIES PERFORMANCE INDICATORS TIMELINE BY WHO BUDGET Ensure quality appraisal of loans Review loan application forms for adequacy Verify completeness of loan application forms Revised loan form Nil errors during loan approval meeting By the 5 th of every month and every month in BOD meeting Apr-12 Credit Committee Nil Credit Committee Nil Raise exception report Exception Reports Apr-12 Credit Committee Nil Ensure efficient and effective reporting Evaluate current ICT system capacity Evaluation report Jun-12 Executive Nil Submission of loan reports during monthly board meetings Timeliness of reports Mar-12 Credit Committee Nil Enhance our understanding of our customers with a view of identifying risky ones Review the securitization of loan procedures Assess Biblia Sacco Units and their capability to sustain their monthly Assessment report February 2014 CEO Nil remittances Develop a tool for assessment Developed tool February 2014 CEO Review and update the loan policy Revised loan policy End of February Credit Committee Ksh 50,000 Objective 2: Increase institutional capital to KES 129 million by 2016 Ensure institutional capital increases by 20% annually Develop annual mechanism that ensure capital increases by 20% annually Annual written plan to BOD Apr-12 Executive Nil 2 Five Year Strategic Plan Five Year Strategic Plan
3 Objective 3: To grow the share capital to 10 million by end of 2012 and thereafter maintain an annual growth rate of 30% To ensure 10m increase in 2012 Formulate AGM proposal to increase member share capital by 50% and retain % of income annually AGM Resolution By December 2012 Executive Nil Ensure retention of at least 1% of income annually Retain 1% income annually Annual financial statements Apr-12 Executive To carry out a recruitment drive for new members targeting speficic number every year. Recruitment of at least 750 annually Identify and recruit 10 units by end of 2012 Increase awareness and recruitment drive in the existing unit through quarterly visits List of new members by Dec Education List of the ten units by Dec Education Reports from visits by Dec Education Objective 4: To grow our loan portfolio by 30% by December 2012 and thereafter by 5% annually Ensure disbursement of at least Kshs 27 million in loans per month Review credit policy to increase upper limit Aggressive marketing of loan products Increased upper limit December 2012 Credit Committee Nil % growth May-14 Credit Committee Cost of current marketing drives Objective 5: To maintain costs at 25% of turnover annually Ensure robust system of monitoring budget implementation Formulate a budgeting tool to help us monitor the 25% on turn over Budgeting monitoring tool March 2014 Executive Nil Review and enforce a robust management accounting system. Timely monthly financial statements February 2014 Executive Kshs.3.5 million 4 Five Year Strategic Plan Five Year Strategic Plan
4 Strengthen procurement process Monthly spot checks of procurement process to ensure compliance Spot check reports February 2014 Executive Kshs 50,000 Objective 6. To ensure availability of at least 27 million monthly for loan disbursement Mobilize deposits to the tune of Kshs 25 million per month Recruit 50 new members per month List of new members Dec-12 Education Cost of current marketing drives, stationery, adverts Conduct periodic savings drives % increase in savings Jan-00 Credit Committee Nil Create incentive schemes for highest savers/ most improved savers Number of awards given Dec-12 Education Cost of various awards Develop premium loan products for high savers % Loans disbursed Dec-12 Credit Committee Nil Objective 7: To ensure 100% investment of idle funds in 2012 and continuously thereafter To ensure the investment policy is regulary updated Ensure deliberate investment of idle cash Quarterly feedback of invested funds Aug-12 Executive Kshs 50,000 Review and implement the policy Revised policy February 2014 Executive 6 Five Year Strategic Plan Five Year Strategic Plan
5 CORPORATE GOVERNANCE STRATEGIES ACTIVITIES PERFORMANCE INDICATORS TIMELINE BY WHO BUDGET Objective 1: Strengthen the performance of the Sacco through 100% compliance with the industry regulations Ensure availability of a compliance checklist Consolidate all regulations and develop a compliance checklist Consolidated list and checklist June 2014 Executive Nil Ensure board sub-committees are aligned to industry norms. To reconstitute committees to include Audit, Risk and Governance, and Budget committees Reconstituted Committees Apr-14 Executive Nil Ensure board members are well trained on compliance Train board members in a variety of governance areas Training reports December 2012 and annually thereafter Executive Kshs. 95,000 Ensure a code of conduct exist and being enforced Develop a code of conduct document Code of conduct policy April 2014 Executive Kshs 50,000 Objective 2: To ensure the understanding of policies, laws and regulations by the BOD, staff and members through training Enhance member education on their rights and how to maximize the benefits available to them Training on benefits and rights of members Training materials and report September 2012 and ongoing Education 250,000 Ensure regular education of members on emerging developments within the industry Organize at least two education days per year Education day report September 2012 and ongoing Education 8 Five Year Strategic Plan Five Year Strategic Plan
6 Ensure that the Sacco officials attend appropriate trainings every year Identify training needs of the BOD and staff and develop a training schedule for the year Training schedule September 2012 and ongoing Education Develop a tool for nominating and attendance by various committee members Developed tools December 2012 and ongoing Education Quotations from vendors Objective 3: To strengthen communication and decision making within the Sacco Ensure that relevant policy documents are in place and are in use. Organize staff refresher training on organizational policies and upload polies in the website Training report and uploaded documents Aug-14 Executive Kshs 350,000 Develop a policy checklist indicating version dates Policy checklist Dec-12 Executive Ensure timely meetings and dissemination of minutes Develop calendar of meeting and circulate minutes immediately after meeting Notice of meetings and BOD minutes Ongoing Executive Nil Objective 4: Enhance the Society s relationship with other stakeholders for exchange of mutually beneficial ideas Establish networks and partnerships Mapping of like minded institutions and entering into partnerships Number of partners Dec-13 CEO Nil Schedule of quarterly forums for sharing ideas Number of forums during the year Every Quarter CEO Nil 10 Five Year Strategic Plan Five Year Strategic Plan
7 Objective 5: To improve the society s internal controls and compliance with legal requirements. Ensure compliance with the legal requirements of the SACCO Societies Act at the time. Regularly update by-laws to reflect the current legislative changes Revised by-laws Oct-14 Executive Nil Develop and maintain a list of regulation register Nil variance in compliance Ongoing Supervisory Nil Monitoring and evaluation of the Strategic Plan documents Assess annual action plans for each sub-committee Reports Every year Supervisory Nil Quarterly reviews of action-plans Reports March, June, September and December 2012 Supervisory Nil 12 Five Year Strategic Plan Five Year Strategic Plan
8 HUMAN RESOURCE MANAGEMENT AND ADMINISTRATION Objective 1: Optimize staff performance STRATEGIES ACTIVITIES PERFORMANCE INDICATORS TIMELINE BY WHO BUDGET Review the organizational structure Conduct job analysis and evaluation to identify staffing gaps; Report By August 2012 Manager Kshs 200,000 Ensure recruitment and placement of competent staff Conduct job analysis Report Aug-12 Manager Nil Identify vacancy positions Identified vacant positions Aug-12 Manager Nil Competitively fill vacant position within or without the Sacco Number of filled positions Aug-12 Manager Kshs 150,000 Ensure fair and equitable compensation of staff Conduct salary survey and align compensations to market Salary review report Aug-12 Manager Objective 2: To improve the performance management tools and systems Develop a performance management system Develop appropriate job descriptions for all staff Job descriptions By December 2012 Manager Kshs 300,000 Develop appropriate appraisal tools Performance Management Systems By December 2012 Manager 14 Five Year Strategic Plan Five Year Strategic Plan
9 Develop appropriate rewarding / remedial system Documented performance reward sytem By December 2012 BOD Conduct meaningful staff appraisal annually Number of appraisals By December 2012 Manager/ BOD Nil Objective 3: To improve the competences of the human capital Ensure training of staff annually Identify training needs Number of staff trained Annually Manager and BOD Nil Develop and implement annual training and development plan Training plan Annually Manager Nil Objective 4: To improve the society s time management systems Ensure timely service delivery Develop Service Charter Nil variance to SLAs Annually Executive Kshs 50,000 Develop and implement attendance rotas to control attendance Nil variance to schedule Monthly Manager Nil 16 Five Year Strategic Plan Five Year Strategic Plan
10 OPERATIONAL EFFICIENCY STRATEGIES ACTIVITIES PERFORMANCE INDICATORS TIMELINE BY WHO BUDGET Objective 1: To ensure compliance to laid down systems and procedure up to 100% Enhance staff and board members understanding of approved systems and procedures. Organize training on Sacco systems and procedures Conduct monthly compliance spot checks Training report May-14 Executive Nil Number of spot checks Dec-14 Executive Nil Monitor implementation of Audit recommendations % level of implementation annually Apr-12 Executive Nil Enhance the level of assurance on the Society s performance Setting up an internal auditing department Number of staff in audit department Dec-14 Executive Nil Establish efficient and effective internal control systems Audit rating Dec-14 Executive Nil Objective 2: To optimize the use of communication and information technology Ensure continuous upgrade and systems integration Update all member contact information Report Aug-12 CEO Nil 18 Five Year Strategic Plan Five Year Strategic Plan
11 Quarterly update of website Number of visits March, June, September, December CEO Kshs 50,000 Ensure a working accounting system Reports Aug-12 CEO As above Upgrade the accounting system to including receipting and cheque writing Reports Dec-12 CEO As above Upgrade the telephone system to accommodate mobile phoning Increase in level of customer satisfaction Aug-12 CEO Seek quotation from Vendor Objective 3: To improve the internal controls system Strengthen internal control processes of the Sacco Assess and report on the Sacco internal control process Assessment report Dec-13 Executive Address gaps identified in the assessment report Reviewed assessmen report Every year Executive Ensure existence of a robust internal control in accounting system software Evaluate the adequacy of the capacity of the current software and controls therein Report Dec-12 Executive Nil Implement the report of the evaluation Level of efficiency report Feb-14 Executive Nil 20 Five Year Strategic Plan Five Year Strategic Plan
12 INFRASTRUCTURE STRATEGIES ACTIVITIES PERFORMANCE INDICATORS TIMELINE BY WHO BUDGET Objective 1: To acquire adequate office space for the Sacco operations Ensure procurement of modern office that meets the Sacco requirement Evaluate current and future needs of the Society for space Report Dec-14 Executive Nil Carry out a survey on adequate office premises Report Dec-14 Executive Nil Develop a budget and identify financing options Budget Dec-14 Executive Nil Lease or buy Lease Dec-14 Executive Kshs. 15m Objective 2 : To ensure that the Society maintains up to date hardware, software and other equipment Ensure consistently maintained and updated IT equipments To develop a procurement and disposal of equipment, tools, and hardware policy Policy document Dec-14 CEO Evaluate the adequacy of the capacity of the current hardware Report February 2014 CEO As above 22 Five Year Strategic Plan Five Year Strategic Plan
13 Objective 3: To enhance public relations and boost the Society s image Ensure an appropriate motorvehicle acquired Budget and procure Motor vehicle February 2014 Executive 800, Five Year Strategic Plan Five Year Strategic Plan
14 MARKETING AND CUSTOMER CARE STRATEGIES ACTIVITIES PERFORMANCE INDICATORS TIMELINE BY WHO BUDGET Objective1 : To double Sacco membership by the end of 2016 Ensure the Common Bond is widened to reach individual Christians all over Kenya Amend by-laws and seek members approval Revised approved by-laws Apr-12 Executive Nil Enhance advertising using printing and audio channels Number of adverts Apr-12 Education Rebrand the Society image, products and services Survey and identify potential units outside the current jurisdiction Rebranded materials Apr-12 Education Survey report Apr-12 Education Visit and recruit the potential units Number of new units Ongoing Education Ensure non-members from existing units are reached out and recruited To identify potential members within the existing units Variance between data of workforce and membership of existing units and actual registered members from those units Apr-12 Education Using interns/ and direct sales teams to recruit members on commission Number of recruited members Ongoing Education 26 Five Year Strategic Plan Five Year Strategic Plan
15 Ensure existing members are engaged in recruiting new members Develop incentive scheme for members who recruit new ones Incentive program Apr-12 Education Ensure retention mechanism of members Obtain feedback from new and old members on the services they need Feedback report Apr-12 Education Nil Organise relevant trainings of interest to members Training report Annually Education Current cost of marketing drives Increase contact hours with members through friendly engagement when they visit the office Feedback report from members Ongoing Education Objective 2: To ensure our products meet customer demands up to 100%. Ensure FOSA outlet are established in Nairobi Seek members approval Minutes Dec-14 Credit Committee Improve and Increase the number of products as per members demand To conduct a products and services needs survey Report Apr-13 Credit Committee Nil Design/ redesign products and services to make them more attractive to members Number of products Dec-13 Credit Committee Nil Launch and promote the products during education and AGM days and using the website Report Dec-12 Credit Committee Nil 28 Five Year Strategic Plan Five Year Strategic Plan
16 Insert the products features as a footnote on members statements Report Dec-12 CEO Nil Review brochures to include new product features Revised brochures Apr-14 Credit Committee Seek quotation from vendors Objective 3: Ensure 90% customer satisfaction Enhance customer service Train all staff and BOD in customer care Reduction in number of complaints August 2012 and continuously Education Seek quotations from vendors Conduct customer satisfaction surveys Survey report Dec-14 CEO Nil 30 Five Year Strategic Plan Five Year Strategic Plan
17 32 Five Year Strategic Plan
Analysis One Code Desc. Transaction Amount. Fiscal Period
Analysis One Code Desc Transaction Amount Fiscal Period 57.63 Oct-12 12.13 Oct-12-38.90 Oct-12-773.00 Oct-12-800.00 Oct-12-187.00 Oct-12-82.00 Oct-12-82.00 Oct-12-110.00 Oct-12-1115.25 Oct-12-71.00 Oct-12-41.00
More informationCORPORATE PERFORMANCE MANAGEMENT GUIDELINE
-001 CORPORATE PERFORMANCE MANAGEMENT GUIDELINE -001 TABLE OF CONTENTS 1 Introduction... 3 1.1 Scope... 3 1.2 Purpose... 3 2 Performance Management Framework Overview... 4 3 Performance Management Framework...
More informationNHS BLOOD AND TRANSPLANT MARCH 2009 RESPONDING EFFECTIVELY TO BLOOD DONOR FEEDBACK
09/26 NHS BLOOD AND TRANSPLANT MARCH 2009 RESPONDING EFFECTIVELY TO BLOOD DONOR FEEDBACK EXECUTIVE SUMMARY From April 2009 an NHS wide common approach to complaint handling comes in to effect. This provides
More informationEnterprise Projects Fiscal Year 2009/2010 Third Quarter Report
Enterprise Projects Fiscal Year 2009/2010 Third Quarter Report Enterprise Projects Fiscal Year 2009/2010 - Third Quarter Report The Enterprise Program Investment Council (EPIC) is responsible for governance
More informationEnterprise Projects Fiscal Year 2009/2010 First Quarter Report
Enterprise Projects Fiscal Year 2009/2010 First Quarter Report Enterprise Projects Fiscal Year 2009/2010 - First Quarter Report The Enterprise Program Investment Council (EPIC) is responsible for governance
More informationManaging ICT contracts in central government. An update
Managing ICT contracts in central government An update Prepared by Audit Scotland June 2015 Auditor General for Scotland The Auditor General s role is to: appoint auditors to Scotland s central government
More informationSUMMARY PROFESSIONAL EXPERIENCE. IBM Canada, Senior Business Transformation Consultant
Doreen Funk, MA 191 Discovery Ridge Blvd SW, Calgary Cell: 587-434- 0811 E- mail: dorfunk@hotmail.com SUMMARY Senior management consultant with 20 years of experience in applying strategies and implementing
More information1.0 Manager, Human Resources. Job Purpose
1.0 Manager, Human Resources Job Purpose Manage the human resources division and implement human resources policies and procedures to ensure the Corporation is resourced with professional, competent and
More informationBoard Update. Performance Management Activities
Board Update Performance Management Activities May 2007 Purpose of Today s Meeting Update Board Members Share Scope, Plans & Results» Benchmarking & Performance Improvement» Compliance Activities 1 Chugach
More informationTERMS OF REFERENCE FOR THE HUMAN RESOURCES AND COMPENSATION COMMITTEE
I. PURPOSE The purpose of the Human Resources and Compensation Committee (the Committee ) is to assist the Board in fulfilling its obligations relating to human resource and compensation policy and related
More informationEnterprise Asset Management Customer Utility Board Charter
Customer Utility Board Charter Executive Summary: The Customer Utility Board (CUB) exists to provide DAS customers with a meaningful voice in the cost, type, quality, and quantity of utility services delivered.
More informationCHARTER PEOPLE S UNITED FINANCIAL, INC. AUDIT COMMITTEE
CHARTER PEOPLE S UNITED FINANCIAL, INC. AUDIT COMMITTEE Purpose and Authority: The Audit Committee (the Committee ) of People s United Financial, Inc. (together with its subsidiary People s United Bank
More informationThe principles, processes, tools and techniques of project management
Unit 34: Plan and manage a project. 341 The principles, processes, tools and techniques of project management An industrial project, big or small, must be managed effectively to ensure the project s objectives
More information1. CORPORATE SUPPORT SERVICES DEPARTMENT - HUMAN RESOURCES DIVISION
1. CORPORATE SUPPORT SERVICES DEPARTMENT - HUMAN RESOURCES DIVISION (i) CHIEF MANAGER - COMPENSATION AND BENEFITS, AND HR ADMINISTRATION (Grade KRA 7 ) JOB DESCRIPTION FORM Date: Kenya Revenue Authority
More informationDepartment of Human Resources
Workforce Services Workforce Policy and Planning Department Management/ Human Resource Information Systems Employee Relations Employment Compensation and Workforce Analysis Employee Benefits Organizational
More informationAT&T Global Network Client for Windows Product Support Matrix January 29, 2015
AT&T Global Network Client for Windows Product Support Matrix January 29, 2015 Product Support Matrix Following is the Product Support Matrix for the AT&T Global Network Client. See the AT&T Global Network
More informationBUSINESS PLAN GUIDE. Send completed business plans to:
BUSINESS PLAN GUIDE Send completed business plans to: Waubetek Business Development Corporation 6 Rainbow Ridge Road P.O. Box 209 Birch Island, ON P0P 1A0 1-800-665-2248 toll-free (705) 285-4275 phone
More informationBoard of Directors Meeting in Public: 15 May 2014
Item No: 15 Board of Directors Meeting in Public: 15 May 2014 Report Title: Talent Management Executive/NED Lead: Director of HR and OD Report author(s) Sarah Shirtcliff and Rachel Jackson Approval Discussion
More informationAUDIT COMMITTEE CHARTER
AUDIT COMMITTEE CHARTER Purpose The Audit Committee ( Committee ) shall assist the Board of Directors (the Board ) in the oversight of (1) the integrity of the financial statements of the Company, (2)
More informationCOMPENSATION AND CORPORATE GOVERNANCE COMMITTEE CHARTER
Name COMPENSATION AND CORPORATE GOVERNANCE COMMITTEE CHARTER There shall be a committee of the Board of Directors (the "Board") of Aurcana Corporation (the "Company") known as the Governance and Compensation
More informationHuman Resource Change Management Plan
Structural Reform in Western Australian Local Governments Human Resource Change Management Plan A resource for the progression of your workforce through the structural reform process Contents Human Resource
More informationCentacare Service Management. Policy & Procedure SP1.6.2. Service Management. Policy
Centacare Service Management Policy & Procedure SP1.6.2 Service Management Policy Signature Position Date Prepared By Angie Stewart Reviewed By Angie Stewart Manager Business and Development Manager Business
More informationDetailed guidance for employers
April 2015 3 Detailed guidance for employers Appendix A: Pay reference periods This document accompanies: Detailed guidance no. 3 Assessing the workforce Pay reference period calendars where the definition
More informationVictorian Budget. Public Accounts and Estimates Committee 2013-14 Budget Estimates Hearing 2013-14
Public Accounts and Estimates Committee 2013-14 Budget Estimates Hearing 2011-12 Budget Estimates hearing 20 May 2011 Victorian Budget 2013-14 The Hon. Gordon Rich-Phillips MLC Assistant Treasurer Friday
More informationMarsha Ingram, Head of Corporate Affairs
Date of Board meeting: 26 th November 2008 Subject: Annual Cycle of Board Business Trust Board lead: Marsha Ingram, Head of Corporate Affairs Presented by: Marsha Ingram, Head of Corporate Affairs Aim
More informationTreasury Circular. Payment of Accounts
Payment of Accounts Treasury Circular NSW TC 11/12 14 July 2011 This Circular specifies the Government s payment of accounts policy, including new requirements, effective from 14 July 2011, for agencies
More informationImplementation Plan: Development of an asset and financial planning management. Australian Capital Territory
Implementation Plan: Development of an asset and financial planning management framework for TAMS Australian Capital Territory NATIONAL PARTNERSHIP AGREEMENT TO SUPPORT LOCAL GOVERNMENT AND REGIONAL DEVELOPMENT
More informationFINANCE OFFICER Training Needs Assessment Evaluation Form. Personal/Position Information
Personal/Position Information Name: Period Covered: Position: Reviewed by: Title: Position Start Date: Community: Region: Instructions: The information contained in this evaluation is strictly confidential.
More informationDepartment of Human Resources
Workforce Services Workforce Policy and Planning Department Management/ Human Resource Information Systems Employee Relations Employment Compensation and Workforce Analysis Employee Benefits Organizational
More informationCOMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS*
COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) 2 Fixed Rates Variable Rates FIXED RATES OF THE PAST 25 YEARS AVERAGE RESIDENTIAL MORTGAGE LENDING RATE - 5 YEAR* (Per cent) Year Jan Feb Mar Apr May Jun
More informationCOMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS*
COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) 2 Fixed Rates Variable Rates FIXED RATES OF THE PAST 25 YEARS AVERAGE RESIDENTIAL MORTGAGE LENDING RATE - 5 YEAR* (Per cent) Year Jan Feb Mar Apr May Jun
More informationIndiana Arts Commission Regional Arts Partnership: Best Practices for Organizational Management
Indiana Arts Commission 1) Definition: Management means a variety of activities conducted by the regional arts partner organization staff that are not identifiable with any one primary organizational function
More informationACADRI 2015 TRAINING PROGRAMMES
No. COURSE TITLE DATES VENUES SECRETARIAL AND GENERAL ADMINISTRATION 1. SKILLS ENHANCEMENT PROGRAMME FOR EXECUTIVE SECRETARIES AND ADMINISTRATIVE/ PERSONAL ASSISTANTS Jan 12 30, 2015 (3 wks) May 11 29,
More informationREPORT OF THE SUPERVISORY BOARD ON OPERATION IN 2013 AND ORIENTATION FOR 2014
JSC BANK FOR FOREIGN TRADE OF VIET NAM Address: 198 Tran Quang Khai St, Ha No Business Registration No. 0100112437 (8 th revision dated 1 st August, 2013) SOCIALIST REPUBLIC OF VIETNAM Independence - Freedom
More informationRequest for Proposals (RFP) Communications Services RFP #CS-PY 15-I September 17, 2015
Request for Proposals (RFP) Communications Services September 17, 2015 PURPOSE Opportunity Inc. of Hampton Roads (OppInc.) seeks a communications consultant (the Consultant) to provide Communications Services
More informationHuman Resource Management Report
Washington State Human Resource Management Report Prepared by: Department of Personnel April 2006 (rev 6/06) Updated through FY 2006 1 st & 2 nd Quarters 1 Human Resource Management Report - Reporting
More informationRichard Kerich, CPA, MBA Chief Executive Officer National Hospital Insurance Fund-Kenya
Richard Kerich, CPA, MBA Chief Executive Officer National Hospital Insurance Fund-Kenya Country Overview Key Statistics: Total Population: 40 Million Gross National Income per capita: $ 1,620 Life Expectancy
More informationRESULTS OF AUDIT. Significant Progress Made in Eliminating Backlog Of Reconciling Items
items for the months ending September 30, 2004, December 31, 2004, and March 31, 2005 for the 18 accounts that represented 99 percent of the dollar value of activity in all 35 accounts. These 18 accounts
More informationCoordination and air quality monitoring during emergencies. Colin Powlesland Environment Agency
Coordination and air quality monitoring during emergencies Colin Powlesland Environment Agency Contents h Introduction h What do we want to achieve? h Implementation programme h Incident timeline h Proposed
More informationPOLICY TOOLKIT2ND TEMPLATE MAP. Template Map. Detailed Map. Quick Reference Map. Introduction and user information.
TEMPLATE MAP POLICY TOOLKIT2ND EDITION A practical resource supporting quality improvement Template Map Introduction and user information. Quick Reference Map Browse content topics and included. Detailed
More informationJOB DESCRIPTION. Executive Manager Technical Services. Contract (negotiable up to 5 years) Date Appointed:
JOB DESCRIPTION Position: Department: Reports To: Supervises: Stream/Level: Incumbent: Date Appointed: Executive Manager Technical Services Technical Services Chief Executive Officer Technical Services
More informationThe Financial Planning Analysis and Reporting System (FPARS) Project: Implementation Status Update
STAFF REPORT ACTION REQUIRED The Financial Planning Analysis and Reporting System (FPARS) Project: Implementation Status Update Date: March 24, 2014 To: From: Wards: Reference Number: Government Management
More informationEnterprise Projects Fiscal Year 2011/2012 Third Quarter Report
Enterprise Projects Fiscal Year 2011/2012 Third Quarter Report Enterprise Projects Fiscal Year 2011/2012 Third Quarter Report The Enterprise Program Investment Council (EPIC) is responsible for governance
More informationSCHOOLS FORUM Agenda Item 10 WEST SUSSEX COUNTY COUNCIL MAINTAINED SCHOOLS EMPLOYMENT SUPPORT SERVICE LEVEL AGREEMENT
SCHOOLS FORUM Agenda Item 10 4 TH DECEMBER 2014 WEST SUSSEX COUNTY COUNCIL MAINTAINED SCHOOLS EMPLOYMENT SUPPORT SERVICE LEVEL AGREEMENT REPORT BY THE DIRECTOR OF WORKFORCE, ORGANISATIONAL DEVELOPMENT
More informationHealth Care Insurance Ltd Complaints Handling Policy
Health Care Insurance Ltd Complaints Handling Policy Purpose The purpose of this document is to outline the procedure that Health Care Insurance Ltd (HCI) will adopt in the process of resolving complaints
More informationAudit Committee Charter Altria Group, Inc. In the furtherance of this purpose, the Committee shall have the following authority and responsibilities:
Audit Committee Charter Altria Group, Inc. Membership The Audit Committee (the Committee ) of the Board of Directors (the Board ) of Altria Group, Inc. (the Company ) shall consist of at least three directors
More informationHomeland Security Grants Management Louisiana Emergency Preparedness Association (LEPA)
Homeland Security Grants Management Louisiana Emergency Preparedness Association (LEPA) An LEM Basic Credentialing Course 1 Objectives Using local government management systems perform: Homeland security
More informationMCC Strategic Plan Tracking
MCC Strategic Plan Tracking Implemented In Development Overdue Revised Due Date Levels Description Who Month Year I II III IV V A EDUCATIONAL A 1 VOLUNTARY FRAMEWORK OF ACCOUNTABILITY President June 2011
More informationLafargeHolcim Ltd. Finance & Audit Committee Charter Review date: July 28, 2015
LafargeHolcim Ltd Finance & Audit Committee Charter Review date: July 28, 2015 1. Purpose 1.1 Mission The Finance & Audit Committee ( FAC ) is an expert committee formally appointed by the Board of Directors
More informationCOUPONS.COM INCORPORATED CHARTER OF THE AUDIT COMMITTEE OF THE BOARD OF DIRECTORS
COUPONS.COM INCORPORATED CHARTER OF THE AUDIT COMMITTEE OF THE BOARD OF DIRECTORS I. STATEMENT OF POLICY This Charter specifies the authority and scope of the responsibilities of the Audit Committee (the
More informationHR WSQ Qualifications. Certified HR Professional Programmes
Human Resource WSQ HR WSQ Qualifications WSQ ADVANCED CERTIFICATE IN HUMAN RESOURCES 4 core + 4 Elective Units CORE UNITS Analyse and present research information (Level 3) Ensure compliance with relevant
More informationHEWLETT-PACKARD COMPANY BOARD OF DIRECTORS NOMINATING, GOVERNANCE AND SOCIAL RESPONSIBILITY COMMITTEE CHARTER
I. Purpose HEWLETT-PACKARD COMPANY BOARD OF DIRECTORS NOMINATING, GOVERNANCE AND SOCIAL RESPONSIBILITY COMMITTEE CHARTER The purpose of the Nominating, Governance and Social Responsibility Committee (the
More informationB o a r d of Governors of the Federal Reserve System. Supplemental Policy Statement on the. Internal Audit Function and Its Outsourcing
B o a r d of Governors of the Federal Reserve System Supplemental Policy Statement on the Internal Audit Function and Its Outsourcing January 23, 2013 P U R P O S E This policy statement is being issued
More informationKENYA POST OFFICE SAVINGS BANK
KENYA POST OFFICE SAVINGS BANK SERVICE CHARTER Kenya Post Office Savings Bank, Postbank House, 16 Banda Street, P.O. Box 30313-00100 Nairobi Telephone: (+254) 020 2803000, 2229551-6 Mobile: 0715331132;
More informationService and Improvement Plan 2015 18
Service and Improvement Plan 2015 18 Property and Risk 1. Introduction Property and Risk Service and Improvement Plan 2015 2018 1.1 The Property and Risk Service and Improvement Plan covers the period
More informationGuidance Note: Corporate Governance - Board of Directors. March 2015. Ce document est aussi disponible en français.
Guidance Note: Corporate Governance - Board of Directors March 2015 Ce document est aussi disponible en français. Applicability The Guidance Note: Corporate Governance - Board of Directors (the Guidance
More informationHow To Manage A Company
GOVERNANCE AND NOMINATING COMMITTEE CHARTER The Board of Directors (the "Board") of Digimarc Corporation (the "Company") has delegated to the Governance and Nominating Committee (the "Committee") responsibility
More informationBest Practices for Executive Directors and Boards of Nonprofit Organizations
for Executive Directors and Boards of Nonprofit Organizations The following document on best practices was developed from a highly-successful training program called MATRIX* that was conducted in 1999
More informationWorkers Compensation Board of Nova Scotia Summary of Financial Results First Quarter 2013
Workers Compensation Board of Nova Scotia Summary of Financial Results First Quarter 2013 Table of Contents Summary of Financial Results 2 Statement of Financial Position 4 Statement of Operations and
More informationISO 20000-1:2005 Requirements Summary
Contents 3. Requirements for a Management System... 3 3.1 Management Responsibility... 3 3.2 Documentation Requirements... 3 3.3 Competence, Awareness, and Training... 4 4. Planning and Implementing Service
More informationNomination, Remuneration and Human Resources Committee Charter
Nomination, Remuneration and Human Resources Committee Class Limited (ACN 116 802 054) As approved by the Board on 6 October 2015 1. Purpose of this The purpose of this is to specify the authority delegated
More informationTHE SACCO SOCIETIES REGULATORY AUTHORITY (SASRA) BUSINESS PLAN OUTLINE AND TEMPLATES
THE SACCO SOCIETIES REGULATORY AUTHORITY (SASRA) BUSINESS PLAN OUTLINE AND TEMPLATES November 2010 1. EXECUTIVE SUMMARY 1.1 Background information about the Sacco society 1.2 Products and Services 1.3
More informationTable of Contents. Executive Summary...1. Complete List of Project Activities...5. Results and Evaluation...7. Proposed Recommendations...
Table of Contents Executive Summary...1 Project Overview/Introduction Including Objectives...3 Complete List of Project Activities...5 Results and Evaluation...7 Proposed Recommendations...9 Appendix:
More informationStaff Survey 2013 - A Summary of Service
Meeting Trust Board Part I Date 24 July 2014 Subject Staff Survey Action Plan Reporting Officer Nikki Prince, HR Director Purpose To approve Please indicate as appropriate Trust Objective Principle Objective
More informationQUALITY POLICY. Our mission is to provide information, advice and support to those affected by someone else s substance misuse.
QUALITY POLICY 1. OVERVIEW OF SPODA 1.1 Vision Our vision is for a community where everyone living with or affected by someone else s substance misuse can achieve a quality of life that promotes social
More informationRecognition of Prior Learning (RPL) Kit. BSB50607 Diploma of Human Resources Management
Recognition of Prior Learning (RPL) Kit BSB50607 Diploma of Human Resources Management Applicant: Date: Diploma of Human Resources Management RPL Kit 1 Applicant declaration: I have completed the following
More informationPayroll Operations and Information Management and Payroll Services Alliance Management Office Annual Report. November 2007
Payroll Operations and Information Management and Payroll Services Alliance Management Office Annual Report November 2007 1. Initiative Overview 2. Status Update 3. Appendix A: Contract Objectives 4. Appendix
More information>Analysts conference. Dr. Andre Carls, CEO Karin Katerbau, CFO. Frankfurt/Main, 14 February 2006
>Analysts conference Dr. Andre Carls, CEO Karin Katerbau, CFO Frankfurt/Main, 14 February 2006 > Agenda comvalue taking effect Convincing growth programme record results Offering and sales expanded More
More informationAMTRUST FINANCIAL SERVICES, INC. AUDIT COMMITTEE CHARTER
Audit Committee Charter AMTRUST FINANCIAL SERVICES, INC. AUDIT COMMITTEE CHARTER Audit Committee Purpose The Audit Committee ( Committee ) is appointed by the Board of Directors of AmTrust Financial Services,
More informationOffice of Emergency Management Santa Monica, CA October 2014 Page 1. Public Safety Consolidation Communications Implementation Plan
Page 1 Public Safety Consolidation Communications Implementation Plan Page 2 Overview The mission of the is to protect the community of Santa Monica from the loss of life and property in the event of a
More informationTalent Management Framework
Talent Management Framework A simple definition of Talent Management is: The systematic attraction, identification, development, engagement/retention and deployment of those individuals who are of particular
More informationGoverning Body Organisational Development Programme 2015/16
Governing Body Organisational Development Programme 2015/16 Governing Body meeting 5 February 2015 C Author(s) Julie Glossop, Senior Commissioning Manager Sponsor Idris Griffiths, Chief Operating Officer
More informationCHILDREN AND YOUNG PEOPLE'S PLAN: PLANNING AND PERFORMANCE MANAGEMENT STRATEGY
CHILDREN AND YOUNG PEOPLE'S PARTNERSHIP BOARD CHILDREN AND YOUNG PEOPLE'S PLAN: PLANNING AND PERFORMANCE MANAGEMENT STRATEGY 1 Introduction 1.1 The purposes of this strategy are to set out: i) the arrangements
More informationSample Due Diligence Checklist
Sample Due Diligence Checklist 01.0. CORPORATE ORGANIZATION AND HISTORY 1.1. - Overview of corporate legal structure, banking relationships (other than transaction financing), organizational charts and
More informationSecretary General Commonwealth Lawyers Association (CLA) London WC1 35,000 PA Full Time Permanent VACANCY
Secretary General Commonwealth Lawyers Association (CLA) London WC1 35,000 PA Full Time Permanent VACANCY The Commonwealth Lawyers Association (CLA) is a non-profit professional association of lawyers
More informationBusiness Plan-Human Resource Component
RiskID Phone 0403369295 Fax 08 94466487 hemsm@riskid.com.au ABN 256 145 86627 Business Plan-Human Resource Component Mid West Group of Councils August 2010 1.1 People Current State The four Shires are
More informationCharter of the Audit Committee of the Board of Directors
Charter of the Audit Committee of the Board of Directors Dated as of April 27, 2015 1. Purpose The Audit Committee is a committee of the Board of Directors (the Board ) of Yamana Gold Inc. (the Company
More informationFIVE MANAGEMENT SYSTEM Policies and Procedures Checklist
FIVE MANAGEMENT SYSTEM Procedures Checklist Provided by: Navajo Nation Office of the Auditor General TABLE OF CONTENTS Introduction.........................................1 General Administrative Procedures...............................1
More informationRelease of the Draft Cybersecurity Procurement Language for Energy Delivery Systems
Release of the Draft Cybersecurity Procurement Language for Energy Delivery Systems Energy Sector Control Systems Working Group Supporting the Electricity Sector Coordinating Council, Oil & Natural Gas
More informationCHARLES STURT UNIVERSITY WORKFORCE PLANNING FRAMEWORK 2007 2011
CHARLES STURT UNIVERSITY WORKFORCE PLANNING FRAMEWORK 2007 2011 1. DEFINITION... 1 2. CONTEXT... 1 3. STRATEGIC ALIGNMENT AND DRIVERS... 1 4. VALUES... 2 5. PRINCIPLES OF PRACTICE... 2 6. PERFORMANCE INDICATORS...
More informationPOSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS
POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS Attachment 1 Position Title: Programs & Client Relations Manager Responsible to: Chief Executive Officer Responsibility: Programs Management and Client
More informationTHE QUALITY MANAGEMENT SYSTEM IS YOURS UP TO STANDARD?
THE QUALITY MANAGEMENT SYSTEM IS YOURS UP TO STANDARD? Nigel Anderson, Head of Global Service Delivery Group Corporate Facilities Management, EMEA 1. SETTING THE SCENE Customer service expectations in
More informationDepartment of Administration Goals and Objectives
Department of Administration Goals and Objectives 2015 Biennium Goal 1: Advance the department's mission, vision, and values by providing excellent, timely, and cost-effective customer service. Challenge
More informationThe Plan Category. Middle East Academy For Training & Consulting. Training Plan 2016. Public Relations. Leadership and Management. Sales and Marketing
Middle East Academy For Training & Consulting ل د للتدريب واإلستشارات Training Plan 2016 The plan contains about Eighteen specialty specialty contain all the programs listed. Each program contains three
More informationBranch Human Resources
Branch Human Resources Introduction An organization s ability to deliver services to citizens is highly dependant on the capacity of its workforce. Changing demographics will result in increasing numbers
More informationThe SDNPA has agreed the following statement as an expression of the values that will govern the behaviour of its staff and Members:
Agenda Item 9 Appendix 1 DRAFT LOCAL CODE OF CORPORATE GOVERNANCE Introduction Corporate Governance has been defined 1 as being: how local government bodies ensure that they are doing the right things,
More informationContact Person: Alice Muigai T. +254 723 803 580 Email. alice@flexi-personnel.com
Contact Person: Alice Muigai T. +254 723 803 580 Email. alice@flexi-personnel.com 1 Our Vision 4 Our Mission.... 4 Our Core Values... 5 Our Services. 6 Recruitment and Selection..... 6 Outsourced Labour
More informationSupervisor s Introduction to the Performance Management Process: Pre-Class Study Materials
Supervisor s Introduction to the Performance Management Process: Pre-Class Study Materials 1 Welcome to the Performance Management Process Overview This brief overview of the Performance Management Planning
More informationGrowing Your Credit Union
Growing Your Credit Union March 28, 2013 1 What We ll Cover Your Current Field of Membership How Do You Determine Members Needs? Your Marketing Plan & Marketing Strategies Field of Membership Expansion
More informationBROMSGROVE DISTRICT COUNCIL PERFORMANCE MANAGEMENT BOARD 16 DECEMBER 2008 PERFORMANCE MANAGEMENT BOARD PROPOSED PROGRAMME 2008/09
BROMSGROVE DISTRICT COUNCIL PERFORMANCE MANAGEMENT BOARD 16 DECEMBER 2008 PERFORMANCE MANAGEMENT BOARD PROPOSED PROGRAMME 2008/09 Responsible Member Responsible Head of Service Councillor - James Duddy,
More informationNORCO COLLEGE - Grants Advisory Committee. U.S. Office of Naval Research (ONR) STEM Grant for K-12 & Higher Education
NORCO COLLEGE - Grants Advisory Committee U.S. Office of Naval Research (ONR) STEM Grant for K-12 & Higher Education Due Date: September 30, 2013 Abstract: The Department of Navy (DoN) is projecting a
More informationCorporate Governance. lan 2013 2015 Stewardship Dcis Values Internal Controls Professiona
orporate Governance Framework Leadership Innovation Budget Mana olicy & Legislation Transparency Corporate Statement Ethical Behavio lan 2013 2015 Stewardship DCIS Values Internal Controls Profession xceed
More informationComcare, the Safety, Rehabilitation and Compensation Commission, and the Seafarers Safety, Rehabilitation and Compensation Authority
Comcare, the Safety, Rehabilitation and Compensation Commission, and the Seafarers Safety, Rehabilitation and Compensation Authority Agency Resources and Planned Performance COMCARE, THE SAFETY, REHABILITATION
More informationFIRST CITIZENS BANCSHARES, INC. FIRST-CITIZENS BANK & TRUST COMPANY CHARTER OF THE JOINT AUDIT COMMITTEE
FIRST CITIZENS BANCSHARES, INC. FIRST-CITIZENS BANK & TRUST COMPANY CHARTER OF THE JOINT AUDIT COMMITTEE As amended, restated, and approved by the Boards of Directors on July 28, 2015 This Charter sets
More informationA new era for HR. Trinity College Dublin Human Resources Strategy 2014 to 2019
A new era for HR Trinity College Dublin Human Resources Strategy 2014 to 2019 Introduction This revised HR strategy is a response from the HR function in College to the new College Strategy 2014-2019,
More informationContents Page Vendor Partner Program 2-3 Print Advertising 4-6 Web Advertising 7 Member Rewards Program 8 Vendor Partner Application 9-10
Contents Page Vendor Partner Program 2-3 Print Advertising 4-6 Web Advertising 7 Member Rewards Program 8 Vendor Partner Application 9-10 Vendor Partner Program The DFA Vendor Partner Program is designed
More informationCorporate Social Responsibility Best Practice Principles The Far EasTone Telecommunications Co., Ltd. Approved by Board of Director Meeting on
Article 1 Article 2 Article 3 Article 4 Article 5 Corporate Social Responsibility Best Practice Principles The Far EasTone Telecommunications Co., Ltd. Approved by Board of Director Meeting on 2015/7/30
More informationMPS. 20.3 NA Termination of contract + 6 years 1980 c.58 Limitation Act 1980 NA Review for archival value.
Governance/Corporate 1.1 Legal Framework Records documenting the establishment and development of the institution's legal framework. MPS 16.1 1.1 Life of institution 1988 Northern Ireland Act 1998 Articles
More informationCompany s Audit and a Review of the Outside Auditor
CLARCOR INC. AUDIT COMMITTEE OF THE BOARD OF DIRECTORS CHARTER PURPOSES: The purpose of the Committee is to: (a) assist Board oversight of (i) the integrity of the Company s financial statements, (ii)
More information