Letter from the President

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1 Letter from the President I recently had the privilege of standing before the largest crowd we have ever had in attendance at MOVFCU s annual meeting. It was an awesome night and I hope even more of you will be able to attend next year. (We have some surprises in the works for next year so stay tuned.) My report to our member/owners (which you are) was simply, the successes of 2012 have paved the way for a year of rewards in This is the year we will be rewarding our membership. I am sure you are wondering how we will reward you, right? Rest assured, we are not giving away toasters or neckties or blenders with every loan or new account. We are not going to try to make you think you are being rewarded while handing out bags of gimmicks and trinkets. We are rewarding you in three real ways. First, this summer we are debuting a high dividend rewards checking account. Simply put, use your checking account and get a cash reward*. Yes, I said cash. Secondly, we will be rewarding you for every new member/relationship you bring to Missouri Valley. Family, friends, neighbors. Spread the word and be rewarded. No gimmicks, no trinkets. Very. Real. Rewards*. Lastly, we will be rewarding you with the best service experience in banking today. We are overhauling our approach to the way we serve you. After all, that is why we exist: To serve our members. So get ready, 2013 is the year of rewards for the members of Missouri Valley Federal Credit Union! Rewards are coming!! Josh Rodriguez, CUCE President/CEO *Keep checking our website and Facebook page for more info and all the details College Planning 101 Timely Tips for Cost-Effective College Funding

2 If you have children in your life who will soon be planning for college, please plan to attend this free seminar brought to you by Missouri Valley Federal Credit Union and the St. Louis Chapter of Credit Unions. In these challenging economic times, it s more important than ever for students and families to plan accordingly and fully understand their financial aid options. By maximizing no- and low-cost financial aid, choosing student loans carefully, and developing proper money management skills, it s still possible for students to leave college with a bright financial future and not just a mountain of debt. Preparing for college Choosing a college Financial Aid overview and key terms Understanding the FAFSA process Scholarships and grants Work study Student loan (federal and private) Please RSVP to Missouri Valley Federal Credit Union: or info@movfcu.org Monday, April 22, :00pm-9:00pm The Lodge Des Peres 1050 Des Peres Road Des Peres, MO Light refreshments will be served Melissa Hunt, honored guest speaker Melissa Hunt has worked as the VP of Client Relations and Education with Credit Union Student Choice in Washington D.C. since its inception in In addition to working with credit unions, Melissa helps coach credit union members through the process of utilizing all free money first and government funds prior to seeking out an alternative loan. Youth Week 2013 Visit Missouri Valley FCU the week of April and help us celebrate National Credit Union Youth Week. MOVFCU will celebrate savings and thank you for saving at the credit union. Stop by our lobby for: coloring contest candy buffet book drive (bring us your unwanted children s book and help youth in need!) counting contest

3 savings challenge presented by the Credit Union National Association (CUNA) Wednesday 4/24 from 3-3:30 pm Fredbird will be at MOVFCU! Come meet him, take a picture, and get his autograph! Check the movfcu.org And remember, Missouri Valley membership is open to all your family members. Online Billpay Not a fan of our old online bill pay system? We heard you loud and clear! In January, we rolled out a new online banking experience to you! It includes a new and improved bill pay and features two new online payment options: Account to Account Transfer lets you transfer money to accounts at other financial institutions; POPMoney allows you to pay anyone using only their cell phone number or address. If you haven t yet, log on and check it out- we know you re going to love it! PopMoney is a registered trademark of Fiserv, Inc. Credit Card Surcharge Fees Buyer Beware

4 Have you heard the commotion lately about retailers charging you to use your credit card? Well, unfortunately it is true that merchants now have the ability to charge customers for credit card purchases. The good news is so far, many national chains have said at this time they are choosing not to impose a surcharge on their customers. So what is a surcharge anyway? A surcharge is a fee that the retailer passes on to the consumer for costs associated with running a credit card transaction. Retailers can charge up to 4% of your purchase total in surcharge fees. For retailers who do decide to charge the fee, it may only be applied to credit card purchases; NOT PURCHASES MADE WITH DEBIT CARDS, even if you run it as a credit transaction. Additionally, retailers imposing the surcharge must provide notification at the store entrance and at the point of sale. For online retailers, the must provide notification on the first web page that references credit card brands. In addition retailers must disclose surcharge fees on every receipt. We want you to be aware of these fees and our best advice is to be an educated shopper. Look for the notification of the surcharge when making a purchase and patronize retailers that don t pass the fee on to you. Coming Soon to Your Credit Union...

5 We re working hard behind the scenes; stay tuned because we have some great things coming your way! A fresh, new website- we re so excited for you to see it! Referral program- get rewarded for sending your friends and family to us. You ll earn and they ll save- it s a win-win! New checking account- A free checking account that gives you real rewards! Do you Kasasa? Family Fun Day- more details coming soon! Holiday Closings: Memorial Day, Monday, May 27, 2013 Missouri Valley Federal Credit Union 7900 Mexico Rd. P.O. Box 1543 St. Peters, MO Locally Out Of Area Fax: info@movfcu.org You can also find us on Facebook and Twitter

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