Updated: July 11, 2013

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2 Common DU Errors Credit Provider ID Fannie Mae Error 5. Please resubmit. If problem continues, please call Fannie Mae Customer Contact Center, Receiving this error means that the incorrect credit provider code was chosen when running credit through RAPID. Complete the following steps to resolve the error:. When entering the Credit Provider Credentials in the Order Services screen, select a different Credit Provider ID Code from the drop down menu.. Follow the steps provided on Page 0 on how to Re-submit a previous DU error 0 Rushmore Loan Management Services LLC. All rights reserved. Intended for use by Mortgage Professionals only. Additional criteria may apply.

running credit through RAPID. Complete the following steps to resolve the error:.

3 Common DU Errors Case File ID The Casefile ########## is not associated with the institution ID specified in the loan application or the default institution ID for the user Receiving this error means that a Case File ID # transferred from the. file into RAPID, from a previously run DU. This Case File ID # must be removed from the file before a new DU can be run through RAPID. Complete the following steps to resolve the error:. Access the Loan Summary Info screen. Delete the Case File ID #. Click Save located in the upper right hand corner of any screen to save the change 4. Follow the steps on Page 0 to Re-Submit a previous DU error 0 Rushmore Loan Management Services LLC. All rights reserved. Intended for use by Mortgage Professionals only. Additional criteria may apply.

Complete the following steps to resolve the error:. Access the Loan Summary Info screen. Delete the Case File ID #.

4 Common DU Errors No Cash Out No Cash Out is no longer a valid refinance purpose Receiving this error means that there is a loan purpose on the00 that indicates No Cash-Out. Complete the following steps to resolve the error:. Access the 00 screen. Verify/update the Loan Purpose and Purpose of Refinance fields. Click Save located in the upper right hand corner of any screen to save the change 4. Follow the steps on Page 0 to Re-Submit a previous DU error 0 Rushmore Loan Management Services LLC. All rights reserved. Intended for use by Mortgage Professionals only. Additional criteria may apply.

Verify/update the Loan Purpose and Purpose of Refinance fields. Click Save located in the upper right hand corner of any screen to save the change 4.

5 Common DU Errors Sponsor ID Error Status: 85 Either Lender ID or Sponsored Originator EIN is required Receiving this error means that the file is missing the Sponsor ID number. Complete the following steps to resolve the error:. Access the HUD/VA Addendum screen. Enter the Sponsor ID number: A. When running new DU, enter the Sponsor ID number in the FHA/VA Lender field. B. When re-issuing DU from another Lender, enter the Sponsor ID number in the Sponsor Agent ID field. Click Save located in the upper right hand corner of any screen to save the change 4. Follow the steps on Page 0 to Re-Submit a previous DU error 0 Rushmore Loan Management Services LLC. All rights reserved. Intended for use by Mortgage Professionals only. Additional criteria may apply. 4

When running new DU, enter the Sponsor ID number in the FHA/VA Lender field. B. When re-issuing DU from another Lender, enter the Sponsor ID number in the Sponsor Agent ID field.

6 Common DU Errors DTI Error Status:DTI at % Receiving this error means that the Declaration section of the 00 is filled out incorrectly for an Owner Occupied Property. Complete the following steps to resolve the error:. Access the 00 screen. Verify that Declaration section line l shows Yes on an Owner Occupied Property. Click Save located in the upper right hand corner of any screen to save the change 4. Follow the steps on Page 0 to Re- Submit a previous DU error 5 0 Rushmore Loan Management Services LLC. All rights reserved. Intended for use by Mortgage Professionals only. Additional criteria may apply.

Complete the following steps to resolve the error:. Access the 00 screen. Verify that Declaration section line l shows Yes on an Owner Occupied Property.

7 Common DU Errors Section of Act Section of the Act is missing of invalid (field GOB-00) Receiving this error means the Section of the Act on the HUD/VA Addendum screen is missing or invalid. Complete the following steps to resolve this error:. Access the HUD/VA Addendum screen. Select the Section of Act from the drop down menu. Click Save located in the upper right hand corner of any screen to save the change 4. Follow the steps on Page 0 to Re-Submit a previous DU error 0 Rushmore Loan Management Services LLC. All rights reserved. Intended for use by Mortgage Professionals only. Additional criteria may apply. 6

Select the Section of Act from the drop down menu. Click Save located in the upper right hand corner of any screen to save the change 4.

8 Common DU Errors Type of Refinance Missing Type of Refinance missing or invalid (field GOA-0) Receiving this error means that the No Cash Out Refi Doc type on the HUD/VA Addendum screen is missing or invalid. Complete the following steps to resolve the error:. Access the HUD/VA Addendum screen. Select the No Cash Out Refi Doc from the drop down menu. Click Save located in the upper right hand corner of any screen to save the change 4. Follow the steps on Page 0 to Re-Submit a previous DU error 0 Rushmore Loan Management Services LLC. All rights reserved. Intended for use by Mortgage Professionals only. Additional criteria may apply. 7

Select the No Cash Out Refi Doc from the drop down menu. Click Save located in the upper right hand corner of any screen to save the change 4.

9 Common DU Errors REO Property Disposition REO Property Disposition Code is missing Receiving this error means that the REO Property Disposition code is missing from the 00. Complete the following steps to resolve the error:. Access the 00 screen. Double click on the Borrower Real Estate Owned property line. Select the Property Disposition from the drop down menu 4. Click OK 5. Click Save located in the upper right hand corner of any screen to save the change 6. Follow the steps on Page 0 to Re- Submit a previous DU error Rushmore Loan Management Services LLC. All rights reserved. Intended for use by Mortgage Professionals only. Additional criteria may apply.

Select the Property Disposition from the drop down menu 4. Click OK 5. Click Save located in the upper right hand corner of any screen to save the change 6.

10 Common DU Errors Unmatched REO Warning: Unmatched REO Asset Id for Liability Type Receiving this error means the REO is not tied to the mortgage liability on the 00 screen. Complete the following steps to resolve the error:. Access the 00 screen. Double click on the Mortgage Liability Type line. Select the REO address from the dropdown 4. Click OK 5. Click Save located in the upper right hand corner of any screen to save the change 6. Follow the steps on Page 0 to Re-Submit a previous DU error Rushmore Loan Management Services LLC. All rights reserved. Intended for use by Mortgage Professionals only. Additional criteria may apply.

Select the REO address from the dropdown 4. Click OK 5. Click Save located in the upper right hand corner of any screen to save the change 6.

11 Steps to Resubmit DU Request After the issues causing the DU error are fixed, the DU request may be resubmitted. Complete the following steps to resubmit:. From the Actions icon, select Order Services to access the Order Services screen. Choose DU from the Service Type drop down menu. Choose Order DU from the Service drop down menu 4. Click on previous error (status field will identify error) 5. Click Resubmit Request Verify the credit Reference Number(s) (this should populate if the credit reference number(s) was added on the Full Credit Summary page). 7. Select the Credit Provider from the drop down menu, enter User Name (account number) and Password used for the credit provider selected. 8. Click Continue Rushmore Loan Management Services LLC. All rights reserved. Intended for use by Mortgage Professionals only. Additional criteria may apply.

Click on previous error (status field will identify error) 5. Click Resubmit Request 5 4 6.

Submitting a Loan to DO through Point

Submitting a Loan to DO through Point This document shows you how to work with a loan in Calyx Point and submit it to Fannie Mae Desktop Originator or Desktop Underwriter for underwriting. It is not intended