IT Asset Management Best Practices Using RFID. Stephen Schwartz

Transcription

1 IT Asset Management Best Practices Using RFID Stephen Schwartz 1

2 Agenda IAITAM Functional Areas ITAM Best Practice Areas for RFID Asset Life Cycle Process Understanding Your Policies & Processes Suggested Areas for Improvement Considerations 2

3 12 Functional Areas of ITAM Acquisition Management* Asset ID Management* Compliance Management* Communication Management Disposal Management* Document Management Educa*on Management Financial Management* Legisla*on Management Policy Management* Vendor Management Source: IAITAM 3

4 ITAM 8 Best Practice Areas for RFID 1. Receiving 2. Identification Tagging 3. Installs 4. Moves 5. Adds & Changes 6. Inventory Management 7. Discovery Tool Integration 8. Finance Integration 4

5 Inventory and Audit Assets (DC) Ac/vi/es: Compliance inspec*ons; physical count of assets by loca*on Stakeholder Goals Solu/on Approach Audit Team Member Audit Team Manager DC Manager Accurately audit required assets and inspec*on criteria in efficient manner Effec*vely plan audits and manage mul*ple audit teams Collaborate with and monitor the status of audit managers and teams. Inspect asset / sozware compliance policies Visi- Trac Audit Cart; Visi- Trac Mobile Visi- Trac Web App (Planning, Repor*ng, Aler*ng); Visi- Trac Audit Cart (Supervising) Visi- Trac Web (Repor*ng, Aler*ng); VT Mobile (Inspec*ng) Metrics # of correctly inspected DC assets per hour Days to complete Audit; # of audit team members required; accurately report on HW & SW compliance metrics Report on compliance metrics; Adherence to asset / sozware compliance policies. 5

6 Installs, Moves, Adds & Changes Ac/vi/es: SoZware and hardware upkeep; correc*ng deficiencies or mistakes Stakeholder Goals Solu/on Approach DC IT Staff IMAC / Project Workers DC Manager Accurately and efficiently maintain hardware and sozware assets Complete required remedia*on tasks accurately and efficiently. Manager remedia*on ac*vi*es accurately and efficiently. Manage staff to perform rou*ne lifecycle management func*ons. Visi- Trac Audit Cart, Visi- Trac Web Visi- Trac Audit Cart; Visi- Trac Web Visi- Trac Web (Repor*ng, Aler*ng); VT Mobile (Inspec*ng) Metrics # of correctly completed IMAC tasks per hour # of correctly completed IMAC ac*ons per hour; Accurately report and advance follow- up requirements (EOL, Repair, Replacement) Report on compliance metrics; Adherence to asset / sozware compliance policies. 6

7 Understanding Your Policies & Processes DATA HALL RECEIVING & SHIPPING Check- In/Out Inspec;on Area Staging Area Project Room Project Room STORAGE Shelving Shelving BUILD ROOM Configure & Test Entry Control MDF Data Removal & Disposal Entry Control ADMIN 7

8 Suggested Areas for Improvement Inventory Financial Contractual Workflow Coordina/on of Installs, Moves, Adds, Changes (IMAC) Asset Loss Detec/on and Preven/on Physical Inventories / Compliance Audits Redeployment Return of Lease Disposal Invoice Verification and Reconciliation Cost Center Analysis Budgeting Chargeback Refresh Planning Fixed Asset Reporting Finance Reporting SoHware License Management Lease Management Warranty Management Maintenance Evalua/on 8

9 Iden/fy Areas of Concern Considerations Define your ROI metrics Priori/ze Your Benefits Reduce capital expenditures? Audit or SOX compliance issues? Save *me and cut inventory costs? Excessive shrink? Installs, moves, adds and changes costly / inefficient? Inventory / Audit Costs % of Assets with Discrepancies Incorrect Rack placement Wrong Serial Number Inaccurate Host Name Costs of missing or lost assets Time required to locate and deploy assets for key ini*a*ves What outcome from an RFID implementa*on would have the greatest impact on your success? What areas within your asset life cycle could yield the highest ROI? How could an RFID ini*a*ve *e into your company s strategic priori*es? 9

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