iaccess Personal Super Allocated Pension

Transcription

1 Personal Super Allocated Pension Product Disclosure Statement (PDS) Part A Issue Number 10, 5 November 2012 Effective 12 November 2012 This iaccess Personal Super and Allocated Pension PDS comprises: Part A this booklet Part B Investment Menu Registered trademark of ipac asset management limited ABN

2 important information ipac iaccess Personal Super and Allocated Pension are part of the Wealth Personal Superannuation and Pension Fund (the Fund). The Trustee of the Fund and issuer of this Product Disclosure Statement (PDS) is N.M. Superannuation Proprietary Limited (NM Super), a member of the AMP Group. ipac iaccess P ersonal Super and Allocated Pension is distributed by ipac asset management limited (ipac). ipac is a member of the AMP Group. Throughout this PDS ipac Pathways is referred to as Pathways, ipac iaccess is referred to as iacc ess and ipac Strategic Investment Ser vice is referred to as Strategic Service. The Trustee is an RSE Licensee under the Superannuation Industry (Supervision) Act 1993 (SIS), which means that we have satisfied licensing conditions set by the Australian Prudential Regulation Authority (APRA). The Trustee is responsible for the monitoring and management of the Fund for the benefit of all members in accordance with the governing rules of the Fund and relevant legislation. The Trustee offers iaccess members insurance cover for Life (Personal Super and Allocated Pension), Life and Total and Permanent Disability (Personal Super only) and Income Protection (Personal Super only). The Insurer is T he National Mutual Life Association of Australasia Limited, also a member of the AMP Group. Insurance cover is provided under insurance policies held by the Trustee. Wealth Personal Superannuation and Pension Fund Australian Business Number (ABN) NM Super ABN Australian Financial Services (AFS) Licence No ipac asset management limited ABN AFS Licence No AMP Limited ABN The National Mutual Life Association of Australasia Limited the product disclosure statement (PDS) ABN AFS Licence no The information contained in this PDS is general information only and does not take into account your individual objectives, financial situation or needs. Before acting on the information in this PDS, you should consider the appropriateness of this information and consult a financial adviser prior to investing. This document, Part A of the PDS for iaccess Personal Super and Allocated Pension, explains how iaccess works and should be considered together with the iaccess Investment Menu, which forms Part B of the PDS for iaccess Personal Super and Allocated Pension. Investments offered through iaccess Personal Super and Allocated Pension are subject to investment risk, including possible delays in repayment and loss of income and capital invested. Neither NM Super, nor any other member of the AMP Group or the investment managers or fund managers, guarantees the repayment of capital, payment of income or the performance of the investment options. If you have received this document electronically we will provide a free hard copy upon your request. This document should not be construed as an offer to invest in iaccess Personal Super and Allocated Pension in any jurisdiction other than Australia. We reserve the right to change the terms and conditions in this PDS subject to regulator y requirements. We may accept or refuse (without reason) any application. changes to the PDS Information in the PDS may change from time to time. If the change is not materially adverse it may be updated on ipac.com.au/pdsinformation. A printed copy can be obtained free of charge by contacting ipac Investor Services on If we make an increase to fees (other than by indexation) we will give you written notice 30 days prior. throughout this PDS references to: Member or you Account to be read as: A member of iaccess Personal Super and Allocated Pension including any person you authorise to act on your behalf. In respect of a member, the value of the underlying investments (including cash) held by the Trustee on the member s behalf. Financial adviser A financial adviser holding an Australian Financial Services (AFS) Licence or acting as an authorised representative of an AFS licensee. AMP, our, we or us ipac Anniversary year AMP Limited and its subsidiar y companies, including The National Mutual Life Association of Australasia Limited, NMMT Limited and NM Super. ipac asset management limited is the distributor and responsible entity for Pathways and Strategic Service. A period of 12 months which has an annual anniversary commencement date for a member account which is the same month and date of that month the member opened the account and ends the day before the next annual anniversar y commencement date. This PDS is issued 5 November 2012 and is effective from 12 November Applications for investment in iaccess Personal Super and Allocated Pension made on the attached application form cannot be accepted prior to 12 November 2012.

3 contents We are here to help. For more information please call or visit ipac.com.au at a glance 2 welcome to iaccess Personal Super and Allocated Pension 4 how can I invest in iaccess Personal Super? 6 how can I invest in iaccess Allocated Pension? 9 what are my investment options? 12 what risks apply to investing? 13 how does iaccess Personal Super and Allocated Pension work for me? 14 what fees and costs apply? 18 what about insurance? 25 how will the benefit be paid upon death? 26 what else do I need to know? 27 completing my application form 30 i Do you have the Additional information booklet? This PDS summarises the key features and benefits of iaccess Personal Super and Allocated Pension. Throughout the PDS, whenever you see the symbol i more detailed information on the topic has been provided in the Additional information booklet, which can be found at ipac.com.au/pdsinformation. Alternatively, a printed copy can be obtained free of charge by contacting ipac Investor Services on

4 super pension at a glance transactions Personal Superannuation Allocated Pension Minimum initial contribution, rollover or transfer Minimum additional ad hoc contribution, rollover or transfer Minimum regular savings plan $10,000 for Pathways and Strategic Service $20,000 for Investor Choice $1,000 Not applicable $100 per fortnight or month, or $250 per quarter $20,000 (rollover or transfer only) Not applicable Minimum total portfolio balance $5,000 Not applicable Investment option transaction minimums $100 if you currently invest in the investment option, or $1,000 if you don t currently invest in the investment option Minimum withdrawal $1,000 $1,000 (excluding pension payments) Minimum switch $1,000 $1,000 Minimum initial cash account balance 2% of your total portfolio balance 2% of your total portfolio balance and up to 3 months pension payments product features Personal Superannuation Allocated Pension Types of contributions accepted Initial investment Regular savings plan Income distributions/dividends Fast payment option Investment switching Standing instructions Dollar cost averaging Fax and transaction facility Payment of benefits on death Bpay, ad hoc direct debit and EFT Registered to Bpay Ltd ABN Concessional contributions, non-concessional contributions (including spouse contributions), rollovers, transfers, Government co-contributions and low income superannuation contributions. You can invest by cheque, direct debit, rollover or transfer from an existing super investment. Via direct debit from your bank/financial institution account fortnightly, monthly or quarterly. Not applicable You can invest by rollover or transfer from an existing super investment. Not applicable Income distributions/dividends for each investment option are generally credited to your cash account. Exceptions may apply. We may advance payment of partial withdrawals without awaiting sale proceeds from underlying investments. You can switch all or part of your portfolio between investment options at any time. Allows you to set pre-determined percentages allocated for purchases and sales of underlying investments. Allows you to average your investment instructions into the market over regular intervals. Enables you to issue instructions to us by fax or . You may nominate one of the following options: ~ binding death benefit nomination ~ non-binding death benefit nomination, or ~ reversionary pensioner. Your financial adviser can assist you in choosing the best method for your particular circumstances. Additional investments can be made to your iaccess Personal Super via Bpay and ad hoc direct debit from the iaccess member website at ipaconline.com.au. You can also make additional investments using an electronic funds transfer (EFT) facility provided by your bank. Not applicable 2

5 investment options Investment options (see the iaccess Investment Menu for full details including other investment streams) iaccess offers you two main streams of investment options: ~ Pathways a range of diversified multi-manager investment options offering access to specialist fund managers in each asset class. ~ Investor Choice an extensive list of managed investment funds, listed securities and term deposits. Investments can be selected using the iaccess Investment Menu. All investment options are offered via separate disclosure documents, which should be considered before deciding whether to invest. The disclosure documents are available from your financial adviser or by calling ipac Investor Services on insurance options Personal Superannuation Allocated Pension Available cover ~ Life ~ Life and Total and Permanent Disability (TPD) ~ Income Protection Note: The insurance options are issued by the Trustee via a separate PDS. The current AMP Elevate insurance PDS should be considered when deciding whether to acquire that product. The current AMP Elevate insurance PDS is available from your financial adviser, ipac.com.au/pdsinformation or by contacting ipac Investor Services on ~ Life fees 1 Trustee fee Administration fee Investment costs 0.09% pa of your portfolio balance held in Pathways and Investor Choice. Up to 0.856% pa actual rate varies according to your total account balance and the underlying investments selected. These costs apply to the underlying investments selected by you and your financial adviser and are listed in the iaccess Investment Menu. member advice fees 1 Fees you agree to pay your financial adviser for financial advice. Member advice fee Initial Member advice fee Additional advice Member advice fee Ongoing For details of member advice fees refer to pages 22 to 24. A fee paid from your account to your financial adviser Up to $5,125 pa plus 2.56% pa subject to for initial financial advice. This may include initial, plan account balance. preparation and research, and advice implementation. A fee paid from your account to your financial adviser for additional financial advice. An ongoing fee paid from your account to your financial adviser for ongoing financial advice. reporting Online access Annual member statement Trustee annual report You can view your account information, including portfolio valuation and transaction history, at any time. Further information on member online access, including a step-by-step guide to the registration process, is available in our brochure ipac online, which is available from your financial adviser or by visiting ipaconline.com.au. We will provide an annual statement each year, including your account balance, asset allocation, transaction summary, rate of return and insurance details. The Trustee annual report of the Fund with information current as at 30 June of that year will be made available on ipac.com.au/pdsinformation. The report includes information on the management and financial position of the Fund. You can also request a printed copy by contacting ipac Investor Services on All fees are inclusive of GST, less any reduced input tax credits (RITC) unless otherwise specified. 3

6 super pension welcome to iaccess Personal Super and Allocated Pension iaccess provides a simple and convenient way to accumulate your super and transition to a pension. what is super? Super may help provide you with a financially comfortable and secure retirement by helping you to save while taking advantage of favourable tax treatment of contributions and benefits. what is an allocated pension? An allocated pension can only be purchased with unrestricted nonpreserved superannuation benefits and is designed to pay you a regular income stream to help you meet your financial needs in retirement. Depending on your individual circumstances, allocated pensions allow you to enjoy the many tax advantages of super and possible social security benefits. Accumulation phase Super 1 Superannuation to pension Transitioning to retirement what is a non-commutable allocated pension? A non-commutable allocated pension (NCAP) allows you to commence a pension with preserved superannuation benefits. You can access a regular income stream while still in the workforce and seeking to transition into retirement. why use super and/or an allocated pension? Super provides tax advantages when compared to some other forms of saving for your retirement. An allocated pension is a tax-effective way of drawing an income in your retirement. Retirement Non-commutable allocated pension (NCAP) 2 Allocated pension 3 iaccess Personal Super is designed to help you achieve financial security in retirement. To make saving for your retirement easier, iaccess Personal Super provides you with flexibility such as a regular savings plan, a diverse range of investments to choose from including specially tailored ipac portfolios, fee aggregation and much more. iaccess Allocated Pension is a pension plan that provides a flexible and convenient retirement income. By joining iaccess Allocated Pension you can use your super entitlement to receive regular pension payments from your investment portfolio. iaccess Personal Super and Allocated Pension offer you a complete solution, allowing you to: ~ contribute to your super ~ transition to retirement and commence an NCAP with preserved super benefits (provided you have reached preservation age) while still working ~ easily transfer from your super into pension ~ receive a regular income. 1 Allows you to continue contributing to your super. 2 Encourages you to stay at work, perhaps part-time, giving you access to your super in the form of an income stream. 3 Enables you to receive a regular income. 4

7 bringing your strategy to life Together with your financial adviser, you will agree on an investment strategy to achieve your retirement goals. iaccess Personal Super and Allocated Pension seek to bring that strategy to life. iaccess Personal Super and Allocated Pension provide an access point for a wide range of investments, drawing on the specialist expertise of some of the world s leading fund managers. iaccess Personal Super and Allocated Pension also provide access to a range of competitive insurance options. iaccess is a specialist portfolio administration service that brings together diverse investments for you while performing ongoing administration, reporting and communications. iaccess carries out all investment instructions and communications on your behalf. It also keeps track of all the relevant records of your investments. iaccess provides online access to your portfolio information at ipaconline.com.au. As a member you will be provided with secure access to your portfolio information 24 hours a day, 7 days a week. the role of your adviser Balancing your tax, estate planning and investments is a complex process. Quality financial advice may be the difference between achieving your goals and falling short. Your financial adviser has access to current information and can supply you with further details on the underlying investments that are available. A financial adviser can help you: ~ structure your current budget to find areas of savings and manage any debt ~ minimise tax and maximise your investments, making the most of the changes and strategies available ~ determine the right investment mix to make your money work harder for you ~ ensure you have the right levels of insurance cover to secure any plans you put in place ~ select the products most suitable for your needs and personal circumstances. 5

8 super how can I invest in iaccess Personal Super? investing in iaccess Personal Super is a simple three-step process: step 1 read this PDS step 2 complete the application form step 3 select your investments from the iaccess Investment Menu. how to make an initial investment You can only join iaccess by consulting your financial adviser. To invest, simply complete the application form and forward it to us together with your cheque, direct debit authorisation, rollover or transfer instructions from an existing super investment. Once a completed application form has been received we will open a member account in your name. You will receive a letter confirming: ~ your personal details ~ any investment requests you have made ~ that your contribution, rollover or transfer has been received. Your contribution, rollover and/or transfer will be applied to purchase the underlying investment(s) selected by you. When applying for an iaccess account, you may wish to provide us with percentage-based standing instructions. Percentage-based standing instructions mean that when an amount becomes available for investment in your cash account, purchases will be made automatically without the need for further instructions to be provided. additional investments iaccess Personal Super will accept contributions, rollovers and transfers allowed under superannuation legislation. i For further information on the types of contributions you may be eligible to make refer to section 1 of the Additional information booklet. Additional investments of at least $1,000 can be made at any time via cheque, Bpay, electronic funds transfer (EFT), ad hoc direct debit, rollover or transfer. Your Bpay contribution reference number and biller code can be obtained by completing an online contribution advice on ipaconline.com.au or by contacting ipac Investor Services on Ad hoc direct debit authorisations can also be completed online at ipaconline.com.au. super contributions splitting As a member of the Fund, you may elect to split contributions with your spouse. Up to 85 per cent of employer contributions (including Superannuation Guarantee (SG) and salary sacrifice) and personal concessional contributions to the concessional contributions cap may be split. For further information or to obtain a Contributions splitting application form please contact your financial adviser or contact ipac Investor Services on i For further information on the concessional contributions cap refer to section 6 of the Additional information booklet. regular savings plan A regular savings plan is an easy and convenient way to contribute to your retirement savings. You (or your employer) can establish a regular savings plan via direct debit from a nominated bank or financial institution account, subject to the following minimums: ~ $100 per fortnight or month, or ~ $250 per quarter. You may nominate the date on which amounts are withdrawn from your nominated bank account to be a day between the 1st and the 28th of the month or the last day of the month. Regular savings plan investments will generally be receipted into your cash account that day. If a date of payment is not indicated on your application form a default date of the 15th of the month will apply and will commence from the next available month. Regular savings plan instalments will continue until we receive written instructions to change or cancel the facility. You (or your employer) may change or cancel your regular savings plan at any time. Note: If a regular savings plan payment falls on a weekend or Melbourne public holiday, we will initiate the payment on the following business day. 6

9 automatically increasing your regular savings plan Over time inflation reduces the real value of your contributions. To help you keep pace with inflation you can choose to have your regular savings plan amount automatically increased (or indexed) each year. You can choose from two methods: ~ fixed percentage (up to 7 per cent per annum) applied on 30 June each year, or ~ Consumer Price Index (CPI) applied on 30 June each year using the most recently published CPI. To activate this facility simply make this selection on the application form. You may change or cancel this facility at any time. purchase instructions Generally you would lodge purchase instructions at the time of making a contribution, rollover or transfer. However, you may elect to lodge purchase instructions to be applied to your available cash account balance at any time. Any balance held of $500 or more in your cash account above the 2 per cent minimum holding (excluding provisions for tax) will be invested according to your standing instruction (refer to page 16 for details). In the absence of a standing instruction, all funds will accumulate in your cash account. Please be aware that you may not always have the current disclosure documents for your selected underlying investment funds at the time that an investment is made. To obtain current disclosure documents you should speak to your financial adviser or ipac Investor Services on withdrawals iaccess is required to comply with the Anti-Money Laundering and Counter- Terrorism Financing (AML/CTF) Act. This means before you can make your first withdrawal you need to provide certain identification information and verification documentation. You will need to complete and attach any necessary supporting documentation to ensure the successful and timely processing of your withdrawal. Withdrawals can be made at any time subject to the satisfaction of government conditions of release, relevant legislation (where applicable) and trust deed requirements. i For further information on conditions of release refer to section 2 of the Additional information booklet. Subject to meeting a condition of release: ~ you can withdraw an amount of $1,000 provided you maintain a balance of at least $1,000 per investment option and maintain a minimum total portfolio balance of $5,000, or ~ you can withdraw your total investment portfolio balance. To make a withdrawal you will need to mail, or fax a completed withdrawal request form, which can be obtained either from ipac Investor Services or your financial adviser. Refer to fax and transaction facility on page 17 for special conditions relating to fax and transaction requests. Withdrawal requests are generally actioned within two business days *, provided there are sufficient funds in the cash account to meet the withdrawal request. The available balance in your cash account must be sufficient to meet your withdrawal * A business day means Monday to Friday, excluding all Melbourne public holidays. requirements and any transaction costs incurred. If sufficient cash is not available, you will need to nominate which of your underlying investments are to be sold in order to proceed with the withdrawal. The sale of underlying investments will be at the market price at the time of sale. There is a fast payment option available for partial withdrawals. For more information see fast payment option on page 15. Refer to the underlying fund managers disclosure documents for further information relating to withdrawal conditions associated with the underlying investment options. Investment withdrawals from your account are normally processed within 30 days of us receiving all of the necessary information. There is an exception to this requirement where particular investments have redemption restrictions imposed by the underlying fund manager that prevent us from paying the benefit within this period. These investments are referred to as illiquid investments and are identified in the iaccess Investment Menu. We will endeavour to complete withdrawals within 7 10 business days. However, timeframes may vary depending on the time taken by fund managers to complete processing of sale transactions. A withdrawal may also be delayed if an existing standing buy or sell has not been confirmed. If you nominate to sell part of your holdings in any managed investment fund (via a partial withdrawal or as part of a standing sell instruction) and the sale amount exceeds 95 per cent of the current asset value, a full sale of the asset will be performed. Withdrawal periods vary between fund managers and can be found in the underlying fund s PDS. 7

10 super how can I invest in iaccess Personal Super? when your benefit must be paid Compulsory cashing will only apply in the event of your death. You may transfer or roll over your benefits at any time to another super or retirement fund that complies with super regulations. You have the option of converting all or part of your benefits to the iaccess Allocated Pension where you will receive regular income payments in lieu of your lump sum benefit. If you elect to convert to the iaccess Allocated Pension, your financial adviser will provide you with the current PDS. temporary residents leaving Australia The following does not apply to New Zealand residents and is limited to eligible visa holders. If you have entered Australia on an eligible temporary resident visa you may claim your super benefits once you have permanently departed Australia. Under super legislation if you do not claim your benefit within six months of departing Australia, your benefit may be paid as unclaimed super to the Australian Taxation Office (ATO). You will not receive notification or an exit statement from your super fund. If this has occurred, you can claim your super money from the ATO. For more information visit 8

11 pension how can I invest in iaccess Allocated Pension? investing in iaccess Allocated Pension is a simple three-step process: step 1 read this PDS step 2 complete the application form step 3 select your investments from the iaccess Investment Menu. how to set up your pension account You can only join iaccess by consulting your financial adviser. To invest, simply complete the application form and forward it to us together with your payment summary and/or other rollover instructions. Once a completed application form has been received we will open a member account in your name. You will receive a letter confirming: ~ your personal details ~ any investment requests you have made ~ that your rollover or transfer has been received. Your rollover or transfer will be applied to purchase the underlying investment(s) selected by you. A pension can be commenced with more than one rollover. All rollovers must be received prior to the pension commencing. It is not possible to add a further rollover or any other amount to a pension that has already commenced. In some instances the rollover amount received may differ from the deposit amount indicated on the application form. Therefore you may wish to provide us with percentage-based investment instructions. If you are commencing a pension with multiple rollovers, each rollover, nonconcessional contribution or spouse contribution received will be deposited into an iaccess Personal Super account and invested in accordance with your investment instructions. When all funds have been received, they will be combined and used to commence your pension, including any investment earnings received in the interim. Any earnings credited to your iaccess Personal Super account before your pension commences will be subject to 15 per cent tax. i For further information on non-concessional and spouse contributions refer to section 1 of the Additional information booklet. If you are commencing your pension with more than one rollover, indicate this on the application form. If the last rollover is not received within 90 days of the first rollover, the pension will commence with the total receipted rollovers at that time. If rollovers are received after 90 days, we will contact you to confirm your instructions. purchase instructions Generally you would lodge purchase instructions at the time of making your rollover or transfer, however you may elect to lodge purchase instructions to be applied to your available cash account balance at any time. Any balance held of $500 or more in your cash account above the 2 per cent minimum holding (excluding provisions for tax and pension payments) will be invested according to your standing instruction (refer to page 16 for details). In the absence of a standing instruction all funds will accumulate in your cash account. your pension Allocated pensions can only be purchased with unrestricted nonpreserved super benefits. Your pension payments are paid into your nominated Australian bank/ financial institution account. Note: Your bank/financial institution may charge you a fee for this service. Your pension payment is flexible to suit your changing needs. You can choose to receive your pension: ~ monthly ~ quarterly ~ half-yearly, or ~ yearly. Whichever frequency you choose, you can also nominate the date you wish to receive your pension and may change the frequency and/or payment date at any time. You can select a day between the 5th and 28th of the month or the last day of the month. If your regular payment date falls on a weekend or a Melbourne public holiday, we will pay your pension on the preceding business day. We will make pension payments from your account until your account balance is nil. The length of time your pension payments continue depends on the size of your investment, the amount of pension you take each year, any lump-sum commutations, fees and the investment earnings generated from the investment option or options you choose. There is no guarantee that your pension payments will continue for life. 9

12 pension how can I invest in iaccess Allocated Pension? You may also commence a pension with preserved super benefits if you have reached preservation age, are still in the workforce and seeking to transition into retirement. This type of allocated pension is known as a non-commutable allocated pension (NCAP). An NCAP provides a flexible and tax-effective way for you to access your super benefits from preservation age without having to choose between full-time employment and full-time retirement. If you choose an NCAP you are not locked in to your choice should your circumstances change in the future. i For further information on preservation age refer to section 2 of the Additional information booklet. pension payments Allocated pensions require payments of a minimum amount to be made at least annually. The minimum pension amount for the part year up to 30 June is determined at the time of your initial investment. The minimum is then recalculated at each subsequent 1 July. If the minimum has not been paid by the time of the last pension payment for the year, then the Trustee must increase that pension payment to ensure the minimum pension amount is reached. For an NCAP there is also a maximum pension amount of 10 per cent of your investment at the time of your first investment and calculated every 1 July using the investment balance. In the first year of your NCAP you can choose to receive a pro rata pension amount or non-pro rata pension amount. Your financial adviser can help you calculate your starting minimum pension payment levels. i For further information on calculating pension payments refer to section 3 of the Additional information booklet. automatically increasing your pension Over time inflation reduces the purchasing power of your pension payments. To help keep pace with inflation you can choose to increase your pension payment amount automatically each year. You can choose from two methods: ~ fixed percentage (up to 7 per cent per annum) applied on 30 June each year, or ~ Consumer Price Index (CPI) applied on 30 June each year using the most recently published CPI. To activate this facility simply make this selection on the application form. You may change or cancel this facility at any time. withdrawals Withdrawals (being those other than regular pension payments) of $1,000 or more can be made at any time and are treated as either: ~ ad hoc pension payments, which may be taxed at a higher rate than regular pension payments, or ~ lump-sum withdrawals (called commutations) that are treated as super lump-sum benefits and may be subject to lump-sum tax. i For further information on taxation of withdrawals refer to section 6 of the Additional information booklet. If you do not specify whether you would like your additional withdrawal as an ad hoc pension payment or a commutation, we will treat it as a commutation. If your pension is an NCAP, withdrawals are only allowed in the following circumstances: ~ to withdraw any unrestricted nonpreserved benefit ~ to pay a super surcharge liability ~ to effect a super split under Family Law ~ where a condition of release (eg retirement or reaching age 65) has been met after the NCAP commenced ~ to roll back to super (eg if the income stream from the NCAP is no longer required) ~ to roll over to another noncommutable income stream ~ to pay for non-concessional contributions tax liability. To make a withdrawal you will need to mail, or fax a completed withdrawal request form, which can be obtained either from ipac Investor Services or your financial adviser. Refer to fax and transaction facility on page 17 for special conditions relating to fax and transaction requests. Withdrawal requests are generally actioned within two business days *, provided there are sufficient funds in the cash account to meet the withdrawal request. The available balance in your cash account must be sufficient to meet your withdrawal requirements and any transaction costs incurred. If sufficient cash is not available, you will need to nominate which of your underlying investments are to be sold in order to proceed with the withdrawal. The sale of underlying investments will be at the market price at the time of sale. Investment withdrawals from your account can take up to 30 days of us receiving all of the necessary information to process. We will endeavour to complete withdrawals within 7 10 business days, however timeframes may vary depending on the time taken by external fund managers to complete processing of sale transactions. * A business day means Monday to Friday, excluding all Melbourne public holidays. 10

13 A withdrawal may also be delayed if an existing standing buy or sell has not been confirmed. There is a fast payment option available for partial withdrawals. For more information see fast payment option on page 15. Refer to the underlying fund managers disclosure documents for further information relating to withdrawal conditions associated with the underlying investment options. Investment withdrawals from your account are normally processed within 30 days of us receiving all the necessary information. There is an exception to withdrawal time frames where particular investments have redemption restrictions imposed by the underlying fund manager that prevent us from paying the benefit within this period. These investments are referred to as illiquid investments and are identified in the iaccess Investment Menu. We will endeavour to complete withdrawals within 7 10 business days. However, timeframes may vary depending on the time taken by fund managers to complete processing of sale transactions. If you nominate to sell part of your holdings in any managed investment fund (via a partial withdrawal or as part of a standing sell instruction) and the sale amount exceeds 95 per cent of the current asset value, a full sale of the asset will be performed. If you make a full withdrawal (commutation), we are required to first pay your minimum pension amount for the relevant portion of that financial year. If you have already received more than this amount, no additional pension payment is required. If your non-concessional contributions from your super account have exceeded the non-concessional cap prior to commencing a pension, you may incur an excess tax liability. In this case you must obtain a release authority from the ATO to withdraw an amount equal to your tax liability from your pension fund. i For further information on the nonconcessional contributions cap refer to section 6 of the Additional information booklet. Withdrawal periods vary between fund managers and can be found in the underlying fund s PDS. anti-money laundering and counter terrorism financing We are required to comply with the Anti-Money Laundering and Counter- Terrorism Financing (AML/CTF) Act. This means before we can accept you as a member and provide you with a pension payment you need to provide certain identification information and verification documentation. We may also need additional customer identification information and verification from you as you undertake further transactions in relation to your pension. We will need to identify and verify: ~ you as a member prior to you receiving a pension payment. We cannot provide you with a pension until all relevant information has been received and your identity has been satisfactorily verified. ~ your estate. If you die while you are receiving pension payments, we will need to identify and verify your reversionary/beneficiary arrangements prior to transferring the pension payments. ~ anyone acting on your behalf. If you nominate a representative to act on your behalf, we will need to identify and verify the nominated representative prior to authorising them as an added signatory to your account. The customer identification requirements form part of your application. You will need to complete and attach any necessary supporting documentation to the application to ensure the successful and timely processing of your application. By applying for a pension product, you acknowledge that we may decide to delay or refuse any request or transaction in our absolute discretion. This could include delaying the pension payments if we deem that the request or transaction may breach our obligations under the AML/CTF legislation, or cause us to commit or participate in any offence, and we will incur no liability to you if we do so. 11

14 super pension what are my investment options? one of the advantages of investing using iaccess Personal Super and Allocated Pension is the degree of flexibility and access to more than 200 managed funds, term deposits and Australian Securities Exchange (ASX) listed securities (S&P/ASX 300). There are three investment options within iaccess Personal Super and Allocated Pension: Pathways, Strategic Service and Investor Choice. Pathways Pathways is managed by ipac and includes five core and four specialist portfolios. Pathways Portfolios give you access to a wide range of securities and, where applicable, a spread of investment classes and markets worldwide. Using a multi-manager approach, ipac researches, selects and combines securities managers for these Portfolios. ipac also closely monitors the managers it has working for you, including their investment processes and performance, to ensure they remain appropriate for the Portfolios. Strategic Service The Strategic Service Strategies are managed by ipac using a multimanager approach. These Strategies are available to all iaccess members. Your financial adviser can provide you with a more detailed explanation of Strategic Service Strategies. Investor Choice Investor Choice is the iaccess menu of managed investment funds (wholesale), pre-selected risk profile based portfolios, shares and term deposits from which you can build or supplement your investment portfolio. Investments can be selected using the iaccess Investment Menu. When investing in direct securities, like listed shares and term deposits, limitations may apply to your selection. Refer to the iaccess Investment Menu for further detail. Full details of the investment options currently available can be found in the iaccess Investment Menu. Please contact your financial adviser to ensure you have the most recent copy of the iaccess Investment Menu. in-specie transfers Additionally some assets you hold outside iaccess may be transferred in specie into your iaccess account if certain conditions are met including: ~ the assets must be available on the current iaccess Investment Menu or any listed security or listed investment company in the S&P/ ASX 300 ~ the current fund manager of the assets must allow the transfer to take place. We will endeavour to complete your request as soon as practicable. However, due to the nature of these transfers, delays may occur. In-specie transfers may have tax implications. Please discuss with your financial adviser if you currently hold assets you wish to transfer. labour standards, environmental, social or ethical considerations The Trustee will not consider or take labour standards, environmental, social or ethical considerations into account in making investment decisions. the Trustee and derivatives The Trustee does not invest directly in derivatives. However, underlying fund managers may do so. Derivatives are securities that derive their value from other assets or indices. Examples of derivatives include futures and options. 12

15 what risks apply to investing? investment risks Traditionally, risk in an investment context has referred to the variation of investment returns or incomes and the possibility of the loss of capital. However risk can also refer to the uncertainty of whether your specific goals will be met. There are different levels of risk involved with different investment classes. For example, it is generally considered that a lower level of risk applies to investment classes such as cash, whereas a higher level of risk is associated with investing in Australian and international shares. Your financial adviser will be able to provide more information on the risks associated with the asset classes in each investment option. Neither the Trustee nor any other member of the AMP Group guarantees the repayment of capital, payment of income or the performance of the investment options. You should also read the Risks section of the underlying investment options PDS. risk versus return and your risk profile Each type of investment has a different set of risk/return features. There is a relationship between the expected returns of an investment and the level of risk involved. Depending on your risk tolerance, you will fit into one of five risk profiles: ~ aggressive ~ moderate to aggressive ~ moderate ~ conservative to moderate ~ conservative. additional risks The following risks may apply to investing in super and pension: ~ market risk ~ currency risk ~ derivative risk ~ gearing risk ~ legislative risk ~ liquidity risk ~ other risks. managing risks While risk cannot be eliminated, there are a number of important steps that can be taken to manage and reduce the risks associated with investing: ~ Seek quality financial advice to determine which investment strategies and investment options suit your investment goals, financial situation and particular needs. ~ Carefully read and fully understand this PDS and the underlying investment option PDS. ~ Consider the relative risk/return features of your investment. ~ Regularly review your portfolio. As your personal and financial circumstances change, it is important to ensure your portfolio is invested in line with your objectives and requirements. Some risks relate to increases in investment management fees, changes in fund managers and the performance of fund managers. The Trustee is regulated by the Australian Prudential Regulation Authority and holds a Registrable Superannuation Entity (RSE) licence under the Superannuation Industry Supervision Act As an RSE licensee the Trustee must meet certain risk management requirements to manage risks at the Trustee and Fund level. This includes regular reporting to the Trustee by underlying fund managers concerning but not limited to investment performance, changes in investment management fees, compliance with stated investment objectives, changes in fund managers and the notification of significant material events. i For further information on the risks of investing and the risk and return of asset classes refer to section 4 of the Additional information booklet. 13

16 super pension how does iaccess Personal Super and Allocated Pension work for me? iaccess Personal Super and Allocated Pension take the hard work out of managing your retirement funds. iaccess cash account iaccess Personal Super and Allocated Pension use a cash account that operates as a hub through which all of your transactions will pass. Your contributions, rollovers and transfers (unless these are transferred in specie), as well as all of your pension payments and any other withdrawals, will be made via your cash account and recorded in your consolidated report. Contributions, rollovers, transfers and interest on your cash account Investment options Cash account Purchases Sells Insurance premiums Investment distributions/dividends are usually credited to your cash account and invested according to your instructions, after allowing for taxes (if any) and fees. Provisions for items such as tax, member advice fees and pension payments may be held in your cash account pending payment. You are generally required to hold at least 2 per cent of your total portfolio balance in your cash account. Additionally, a further amount equivalent to three months of pension payments may be retained in your cash account. Any balance held in your cash account is pooled with the cash account balances of other members and is invested using two different arrangements: Withdrawals, rollovers, pension payments, fees and taxes Insurance options 1. The majority of funds are invested in a registered managed investment scheme, known as the AMP Capital Wholesale Cash Fund, ARSN A portion of the funds is invested with Westpac Banking Corporation in a trading account. These funds are used to meet daily transactions. We reserve the right to change the investment strategy of the cash account at any time without prior notice. The balance held in your cash account will accrue interest at the current cash account crediting rate calculated on the daily balance. Interest is calculated daily and credited to your cash account each month or when you withdraw your total portfolio balance before a month s end. If the balance of your cash account falls below 2 per cent of your total iaccess portfolio balance, you may top it up by requesting us to sell underlying investments. If the balance of your cash account falls below zero (excluding any provisions for items such as tax or pension payments) then subject to withdrawal timeframes, sufficient underlying investments will be sold in the proportions specified in your current standing sell instruction (if any), to return the balance to 2 per cent. For more information, please see withdrawals on pages 10 to 11 of this PDS. In the absence of a standing sell instruction, iaccess will sell across some or all of your managed investment funds in proportion to their market value at the time. Should your cash account balance become negative at any time, interest will be charged on the negative amount at the same rate as the interest paid on positive cash balances. Events that may cause your cash account balance to become negative include payments such as fees and taxes, insurance premiums, withdrawals that have been paid under the fast payment option or if you are switching between investment options. For more information on switching see page 15. For up-to-date information on your portfolio balance visit ipaconline.com.au or contact ipac Investor Services on

17 investing your money If your completed application and initial contribution, rollover and/or transfer are received by us on a business day *, your deposit will generally be receipted into your cash account on that day. Any purchase instructions (subject to meeting minimum requirements) will generally be processed within two business days of receipt. Purchase instructions are then placed with fund managers daily and the effective date of your underlying investment will be the date applied by each fund manager. Until the purchases are processed the investment amount will remain in the cash account. If the amount available for purchases is less than that specified in your investment instruction, we will apportion the purchase instruction in accordance with the adjusted investment amount. All subsequent investments will be processed in the same manner. making an investment switch You can switch a minimum of $1,000 between investment options at any time subject to maintaining a minimum balance of $1,000 per investment option. If you switch between investment options, we will process the buy and sell on the same business day. If there is insufficient money in your cash account to cover the purchase, your cash account will fall below zero until proceeds of sales are received. Buying and selling on the same day significantly reduces the time taken to complete your switch and gives you greater exposure to investment markets. You should note that some managed investment funds may take an extended timeframe to pay sale proceeds. If you nominate to sell part of your holdings in any managed investment fund (via a partial withdrawal request or as part of a standing sell instruction), and the sale amount exceeds 95 per cent of the current asset value, a full sale of the asset will be performed. rebalancing Over time the value of your underlying investments will vary. If you invest in more than one underlying investment option, this variation is likely to cause your holdings to vary from your initial investment strategy. At your request we will arrange for your investments to be rebalanced to realign them with your investment strategy. Speak with your financial adviser for further information on this feature. distributions Income distributions from managed investment funds and direct securities held in custody are usually paid directly into your cash account, unless otherwise indicated in the iaccess Investment Menu or underlying Investment Option PDS. Distributions from Strategic Service Strategies are automatically reinvested into the distributing Strategy. In this case you may not have the most up-to-date PDS at the time automatic reinvestments are made. Your financial adviser has access to up-todate versions of PDSs. Alternatively, contact ipac Investor Services on fast payment option The fast payment option is available for partial withdrawals only, to a maximum of 90 per cent of your portfolio balance. We reserve the right to reduce this percentage in times of investment market volatility. By selecting this option on the withdrawal form, we will advance the payment of your funds without awaiting sale proceeds from underlying investments. During this period your cash account balance may fall below zero. Refer to the section under the heading iaccess cash account on page 14 for more information on the effect of your cash account balance falling below zero. Restrictions on withdrawals may apply, please refer to pages 10 to 11 for more information. reporting keeping track of your investments A major benefit of iaccess Personal Super and Allocated Pension is the convenience of regular reporting on your investment portfolio. Comprehensive reports will help you keep track of the performance of your investments. They also provide a valuable source of information on all aspects of your investment portfolio, to assist your review of its overall direction and future strategy. annual member statement We will provide you with a statement each year, including the: ~ transaction statement, showing all transactions ~ portfolio allocation statement, detailing the latest value of your investments, and ~ portfolio summary, detailing any income earned and expenses during the year. * A business day means Monday to Friday, excluding all Melbourne public holidays. 15

18 super pension how does iaccess Personal Super and Allocated Pension work for me? Trustee annual report The Trustee annual report for the Fund with information current as at 30 June of that year will be available online at ipac.com.au/pdsinformation. You can also request a printed copy by contacting ipac Investor Services on online access iaccess provides secure online access to your account information at ipaconline.com.au. The information available online gives you the ability to monitor your investment portfolio. Once registered, you can gain access to all of the following: ~ portfolio details ~ asset allocation ~ cash account details ~ super component balances ~ pending and completed transactions. Further information on member online access, including a step-by-step guide to the registration process, is available in our brochure ipac online, which is available from your financial adviser. some of the facilities standing instructions You can arrange to have standing purchase or standing sell instructions for managed investment options (excluding listed securities and other direct investments). This feature means that you do not have to complete a new instruction for each purchase or sale. For example, you may issue a standing sell instruction for redemptions of 40 per cent from investment X, and 60 per cent from investment Y. If the balance of your cash account falls to 0 per cent of your total iaccess portfolio balance, sales will be placed from investments X and Y in the specified proportions to return the balance to a 2 per cent minimum. Standing purchase instructions are expressed as percentages. The allocation selected will be used to invest your available cash each time it exceeds the minimum cash account balance by $500 (excluding any provision for items such as tax or pension payments). Standing sell instructions are expressed as either nominated percentages or as a proportional percentage of your portfolio, based on the market value of your investments at the time of sale. Investments with longer redemption periods cannot be used in standing sell instructions and are excluded from the proportional percentage of your portfolio sell method. If you make a withdrawal, the standing sell instructions will be followed unless you provide different instructions with the withdrawal request. Standing instructions may be varied at any time simply by giving iaccess new standing instructions. In the absence of a standing sell instruction, if the sale of investment options is required (eg to top up your cash account or fund a withdrawal request where no sell instructions have been provided) the default sale method will be a sale proportional to your current holdings across some or all of your portfolio. It is possible that a managed investment fund included in your standing purchase instruction may become unavailable for investment. This may occur if the investment has been closed or the fund manager has advised that applications are not being accepted. If this occurs, the managed investment fund will be replaced with the AMP Capital Wholesale Cash Management Trust until a new standing purchase instruction is received. This will also occur if any of the managed investment funds in your standing purchase instruction are sold in full and you do not provide a replacement instruction. If a managed investment fund held in your standing sell instruction has redemption restrictions applied by the fund s manager, or your holding in that fund is sold in full, and no new instructions are received, the standing sell instruction will be cancelled. When redeeming from a fund that has been closed by a fund manager, some fund managers require the entire asset to be sold. dollar cost averaging Dollar cost averaging (DCA) is the process of averaging your investment purchase instructions into the market over regular intervals. The aim of this approach is to reduce the risks associated with trying to choose the right time to buy. The benefits of DCA vary depending on the type of investment and market conditions. You should seek advice from your financial adviser on how DCA may suit your individual circumstances. i For further information on dollar cost averaging refer to section 7 of the Additional information booklet. 16

19 fax and transaction facility iaccess will accept instructions by fax or , provided the following conditions are met: ~ instructions must include your iaccess client reference number ~ faxed instructions must be clear, legible and signed by you ~ instructions must be received from an address previously nominated by you in the application form or subsequently nominated by you in writing, and ~ withdrawal proceeds will only be transferred into a bank or financial institution account previously nominated by you in the application form or by cheque made payable to you. We reserve the right to confirm the receipt of instructions either by telephone or fax prior to the request being processed. If you use this facility, we may act on any instructions that we reasonably believe have been provided by you. We are not obliged to act on an instruction if we doubt the authenticity of the instruction or if the instruction is unclear. As there is a risk that fraudulent withdrawal requests can be made by using this facility, you: ~ release and indemnify us from and against all actions, proceedings, accounts, costs, claims and demands in respect of any liabilities arising directly or indirectly as a result of the use of this facility, and ~ agree that neither you nor any person claiming through you has any claim against us in relation to a payment made or action taken by us under this facility if the payment or action is made in accordance with the relevant instruction, even if the instruction is later shown not to have been made by you. authority to operate This facility is designed to allow you to nominate another person (Appointed Operator), in addition to yourself, to authorise transactions on your behalf. To nominate an Appointed Operator complete the appropriate section of the application form. authority to instruct online The authority to instruct online gives your financial adviser the ability to complete key online transactions on your behalf, without the need to send in your signature or supporting paperwork each time. 17

20 super pension what fees and costs apply? consumer advisory warning did you know? Small differences in both investment performance and fees and costs can have a substantial impact on your long-term returns. For example, total annual fees and costs of 2% of your fund balance rather than 1% could reduce your final return by up to 20% over a 30 year period (for example, reduce it from $100,000 to $80,000). You should consider whether features such as superior investment performance or the provision of better member services justify higher fees and costs. You may be able to negotiate to pay lower contribution fees and management costs where applicable. Ask the fund or your financial adviser. to find out more If you would like to find out more, or see the impact of the fees based on your own circumstances, the Australian Securities and Investments Commission (ASIC) website ( has a superannuation fee calculator to help you check out different fee options. This document shows fees and other costs that you may be charged. These fees and costs may be deducted from your account, from the returns on your investment or from the Fund assets as a whole. All fees are inclusive of GST less any reduced input tax credits (RITC) unless otherwise specified. The RITC is a partial rebate of the GST that we pass directly onto you. Taxation information is on pages 22 and 27. You should read all of the information about fees and costs because it is important to understand their impact on your investment in iaccess Personal Super and Allocated Pension. Fees and costs of particular investment options are detailed in the underlying investment options PDS. Please ask your financial adviser for a copy of the relevant PDS for the investment option(s) selected. 18

21 fees and other costs type of fee or cost amount how and when paid fees when your money moves in or out of the Fund establishment fee The fee to open your investment contribution fee The fee on each amount contributed to your investment either by you, your employer or anyone else on your behalf withdrawal fee The fee on each amount you take out of your investment termination fee The fee to close your investment Nil Nil Nil Nil Not applicable Not applicable Not applicable Not applicable management costs The fees and costs for managing your investment trustee fee 0.09% pa Calculated on your month-end account balance held in Pathways and Investor Choice and deducted monthly from your cash account. This Trustee fee does not apply to the amount held in the cash account or invested in Strategic Service strategies. administration fee % pa Calculated on your month-end total account balance held in Pathways and Investor Choice and deducted monthly from your cash account. The actual rate payable by you varies according to your total portfolio balance and the underlying investments selected. investment costs 1 The fees and costs for investing (excluding transaction costs) performance fees Performance fees are in addition to investment costs and are calculated as a percentage of the value by which an investment outperforms a specified performance hurdle. additional service fees 2 investment switching fee 3 This is the fee charged when you switch between investment options % pa depending on the investment option(s) selected. Refer to the Investment Menu for further information. Refer to the relevant investment option PDS on how the amount is calculated (if applicable). Nil Calculated as a percentage of the amount you have invested in each investment option and included in the unit price of that option. In the case of the cash account, deducted monthly prior to the declaration of the monthly earning rate. Refer to the relevant investment option PDS on how and when it is paid (if applicable). Not applicable 1 Refer to investment costs on page 20 for further details. 2 You may agree to pay member advice fees to your financial adviser for financial advice. Refer to adviser remuneration on page 22 for further details. 3 Refer to transaction costs on page 21 for further details. 19

22 super pension what fees and costs apply? management costs trustee fee The Trustee fee is 0.09 per cent per annum of your portfolio balance held in Pathways and Investor Choice. This Trustee fee does not apply to the amount held in the cash account or invested in Strategic Service Strategies. example For a total account balance of $120,000, of which $20,000 is held in the cash account and $100,000 is invested in Pathways or Investor Choice, the Trustee fee of 0.09 per cent per annum equates to a cost of $90 per annum. administration fee The administration fee covers all costs and expenses incurred in the administration of iaccess Personal Super and Allocated Pension but excluding all investment costs. The administration fee does not apply to Strategic Service Strategies or any amount held in the cash account. The administration fee is calculated according to the following table: portfolio balance Strategic Service and cash account Pathways Investor Choice First $100,000 Nil 0.716% pa 0.856% pa Next $150,000 up to $250,000 Nil 0.300% pa 0.631% pa Next $750,000 up to $1,000,000 Nil Nil 0.405% pa Over $1,000,000 Nil Nil 0.225% pa These charges are calculated on your portfolio balance at the last business day of each month. example Pathways portfolio balance 1 administration fee per annum example Investor Choice portfolio balance 1 administration fee per annum $100,000 $716 $100,000 $ $250,000 or more $1,166 $250,000 $1, $1,000,000 $4, $2,000,000 $7, These examples assume that the amount is fully invested in either Pathways or Investor Choice and do not take into account the 2 per cent minimum cash account balance. investment costs The fees and costs of any investment options you choose are in addition to the fees charged by us. The range for these is currently between 0 and 8.59 per cent per annum depending on the investment(s) you elect. The investment costs are calculated as a percentage of the amount you have invested and included in the unit price for each managed funds. The investment costs for each investment option selected by you and your financial adviser is set out in the relevant investment option s PDS. For Pathways and Strategic Service Strategies, you may receive a rebate of part of the investment costs. We will credit any rebate to your cash account each month. Refer to the Pathways or Strategic Investment Service PDS for more information about the rebate. The investment options generally express their fees and expenses as a percentage per annum of the net asset value of the investment option, known as the Indirect Cost Ratio (ICR). This is an estimate of the ongoing fees and expenses of investing in an investment option. It includes the management fees, custody and compliance fees, performance fees (if applicable) and certain other expenses, but excludes buy/sell costs and brokerage. 20

23 performance fees In addition to investment costs, some fund managers may charge an additional fee for managing the assets. The amount of and methods for calculating the performance fees may vary between each investment option. For up-to-date information about investment costs and performance fees of a particular investment option refer to the underlying PDS. Visit ipaconline.com.au, call Investor Services on or contact your financial adviser to obtain up-todate copies of the relevant PDSs. cash account management cost The iaccess cash account has a total management cost of 0.95 per cent per annum. This amount comprises of a Cash Holding Account Fee that is paid to NMMT Limited for the management of the cash account and the investment costs associated for any amounts invested in the AMP Capital Wholesale Cash Fund (WFC). The management cost is deducted monthly from the interest paid from the WFC and Westpac trading account prior to the declaration of the cash account crediting rate and distribution of any earnings. rebates From time to time we may rebate part of the management costs charged by us back to individual members. transaction costs buy/sell margin Buy/sell margins are intended to ensure that members who transact infrequently do not bear the costs generated by members who transact more frequently. Most of the investment options (excluding listed securities and term deposits) have buy/sell margins. This is the difference between the purchase unit price and the sell unit price and is the fund manager s estimate of the costs of buying and selling assets of the investment option as a consequence of amounts being invested in and paid from an investment option. For example, these costs may include brokerage fees and government taxes and charges. These costs will differ according to the type of assets in the investment option and whether they are traded in Australia or overseas. Transaction costs vary based on the relative costs of investing with a particular fund manager and/or a particular style (or type) of investment. This amount is an additional cost to the member reflected in the unit price. Note: The buy/sell margins for investment options are not always the same, reflecting the different costs of buying and selling underlying investments. Refer to the current PDS for the specific investment option(s) you have selected for further information. These costs are calculated as a predetermined average of the costs that the fund manager of the investment option expects to incur when assets are bought or sold. They will therefore depend on the type of assets held in the different options. They will also be influenced by the fund managers actual experiences of the costs involved in trading these assets. These buy/sell margins are not paid to us; they are used by the underlying investment to meet transaction costs. listed securities purchases/ sales cost When purchasing or selling listed securities, trading costs charged by the broker will be incurred. These costs, which include brokerage and GST, will be directly debited from your cash account. Costs per transaction vary between brokers and are subject to change. Ask your financial adviser for details on current brokerage rates. alterations to charges The Trustee can annually adjust the maximum dollar amount of any charge to reflect any increase in the CPI. You will be notified of this via the Trustee annual report. We reserve the right to add or alter any of the charges and fees outlined in this PDS at the discretion of the Trustee. With the exception of CPI related increases, you will be informed of any alteration to the charges and/or fees at least 30 days before they occur. The Trust Deed also permits the Trustee to charge other fees such as: ~ entry fee ~ expense recovery fee ~ transaction fee ~ planning and advice fee ~ benefit payment fee. The Trustee does not currently charge these fees. fee aggregation Fee aggregation potentially allows you to reduce the fees you pay. iaccess offers the ability to aggregate balances if you or your immediate family, up to a maximum of four members, have more than one iaccess account, including iaccess Personal Super, iaccess Allocated Pension and iaccess Investment. Immediate family is defined as the parents, children, spouse and grandchildren of the primary member. Fee aggregation takes the total amount you or your immediate family have and applies the appropriate fee scale based on that total amount. The individual scales for the cash account, Investor Choice and Pathways will then be applied on a proportional basis across all of your accounts. Fee aggregation also gives you the opportunity to increase the rebate of investment costs payable from the 21

24 super pension what fees and costs apply? Strategic Service Strategies. For more information on fee aggregation ask your financial adviser. insurance premiums Insurance premiums are dependent on cover selected, age, gender, occupation, health and other factors. If insurance cover is accepted, premiums are deducted from your cash account monthly in advance. Refer to the current AMP Elevate insurance PDS for further information. Your financial adviser can provide you with a personalised quote. taxation Where applicable the benefit of any tax deduction or rebates is passed on to members. adviser remuneration Your financial adviser is a valuable resource available to you as they can help you understand how investments work and how to get the most from your super and/or pension. Your adviser can also provide advice and guidance about other financial and insurance matters. member advice fees You may agree to pay your financial adviser member advice fees from your iaccess account, which is remuneration they receive for providing you with financial advice in relation to this product. You should discuss member advice fees with your financial adviser to ensure you understand them and how they are calculated. Member advice fees may comprise either one or a combination of the following: member advice fee types member advice fee initial A fee you may agree to pay your financial adviser for initial financial advice. This may include initial, plan preparation and research, and advice implementation. member advice fee additional advice A fee you agree to pay your financial adviser for additional financial advice. member advice fee ongoing An ongoing fee you may agree to pay your financial adviser for ongoing financial advice. member advice fee option A one-off dollar fee A one-off dollar fee A regular dollar and/or percentage fee how and when paid A one-off dollar fee as agreed with your financial adviser, which is deducted from your account. The fee will be deducted from your account at the time your account is established subject to your account balance 1. Where your account balance is not sufficient to pay this fee at establishment, the fee will be deducted once your account balance exceeds the minimum requirement. A one-off dollar fee as agreed with your financial adviser that is deducted from your account. The fee will be deducted from your account at the time we receive your instructions subject to your portfolio balance 1 and any member advice fees already paid during your anniversary year. A regular dollar and/or percentage fee deducted from your account monthly or quarterly as agreed with your financial adviser. The percentage fee will accrue daily and be deducted from your account at your nominated frequency of either monthly or quarterly. Fees will only be deducted up to the amount determined by your account balance 1 at the end of that period and subject to any member advice fees already paid during your anniversary year. For full withdrawals, the fee will accrue up until the date you exit, and will be deducted from your withdrawal balance. Where you make a partial withdrawal, the fee will accrue for the time it remained in the account, and will be deducted from your account during the period. Where fees are calculated on a percentage basis, they may be applied across the overall portfolio balance or sub classes of assets. 1 Deductions for member advice fees are subject to minimum account balances. Refer to member advice fee limits on page 23 for further details. 22

25 In all circumstances you control the member advice fee payments and can instruct us to change or cease payments. This instruction must be received by us in writing. Your instructions will generally be actioned within two business days. However, we may take up to five business days depending on processing requirements. We will also process instructions from your financial adviser to reduce member advice fee payments. In the event we receive inconsistent instructions from you and your financial adviser we will always act in accordance with your instructions. Where you enter into an agreement with your financial adviser for member advice fees, it is possible that your financial adviser may transfer the advisory services they provide you to another financial adviser. This may occur in circumstances such as, but not limited to, your financial adviser retiring, changing roles, merging advice practices or selling all or part of their practice. Where any such changes occur, you will be notified within 30 days of iaccess becoming aware of any such change, and your member advice fee arrangements will continue to be paid, unless you instruct the Trustee otherwise. You should refer to your statement of advice from your financial adviser for details of the member advice fee arrangements between you and your financial adviser. member advice fee limits The maximum member advice fees that you can agree to pay your financial adviser from your account (excluding any remuneration that your financial adviser charges you directly) are subject to your account balance and are outlined in the following table. Appropriate application of annual member advice fee limits will be monitored and verified against your portfolio balance. This will occur during the anniversary year to ensure such limits are not exceeded. We reserve the right not to deduct member advice fees that we believe are unreasonable. account balance maximum member advice fees payable to your financial adviser (inclusive of GST) pa 1 Under $1,500 $0 $0 $1,500 to $10, % of the total portfolio balance over $10,000 1 Based on anniversary year. $5,500 plus 2.75% of the total portfolio balance maximum member advice fees payable by you (inclusive of GST net of RITC) pa % of the total portfolio balance $5,125 plus 2.56% of the total portfolio balance capacity to index member advice fees For dollar member advice fee ongoing, you may agree with your financial adviser to index this fee each year. You may choose from two methods of indexation: ~ fixed percentage (up to 7 per cent per annum), or ~ Consumer Price Index (CPI) using the most recently published CPI. You can index this fee either yearly on a month-end date agreed with your financial adviser or on your anniversary month-end. register for alternative forms of remuneration From time to time we may decide to pay additional amounts to your financial adviser as incentive or bonus payments and/or provide financial advisers with non-monetary benefits (such as training or entertainment). This is not an additional charge to you, rather an amount paid by us from our own resources. We maintain a register of the non-monetary benefits that we provide to financial advisers from time to time. If you would like a copy of our register, please contact ipac Investor Services on The remuneration that your financial adviser receives differs from the amount you pay from your account due to RITC. RITC is a partial rebate of the GST payable to financial advisers that we pass directly onto you. Therefore you are not charged the entire amount that the adviser receives as remuneration. 23

26 super pension what fees and costs apply? example of annual fees and costs The following table gives an example of how fees and costs in the Pathways 70 balanced investment option for this product can affect your investment over a one-year period. You can use this table to compare this product with other personal super and/or pension products. example the Pathways 70 balanced investment option balance of $50,000 with total contributions of $5,000 during year Contribution fees $0 For every $5,000 you contribute, you will be charged $0. plus Management costs equals Cost of fund 2.08% 1,2 pa And, on a balance of $50,000 you will be charged $1, ,4 each year. If you put in $5,000 3 during a year and your balance was $50,000, then for that year you will be charged: $1, ,4. What it costs you will depend on your total portfolio balance, the underlying investments you choose and the fees you negotiate with your financial adviser. 2,4 1 Based on Pathways administration fee (0.716% pa), the investment cost of Pathways 70 (1.30% pa), the management cost of the cash account (0.95% pa) and the Trustee fee (0.09% pa). Refer to the iaccess Investment Menu for current investment costs. 2 For Pathways investors from 1 July 2010, the management costs of the Pathways 70 Balanced investment option after payment of the fee rebate is 1.60% pa in this example. The total annual cost in this example after the payment of the fee rebate would be $ Performance fees may apply. 3 Not applicable for Allocated Pension members. 4 Additional fees including member advice fee may apply. The above example assumes the balance of $50,000 is allocated: $49,000 to Pathways 70, $1,000 to the cash account, and remains constant throughout the year. The additional contribution of $5,000 is made on the last business day of the period. Any contribution made will increase the portfolio balance on which the management costs are calculated. 24

27 what about insurance? insurance For most people insurance is an important part of any financial plan. Without insurance you and your family may not be able to continue the lifestyle that you have worked hard to achieve. You are able to attach insurance to your iaccess account through the AMP Elevate insurance PDS. The insurance cover available includes: ~ Life (Personal Super and Allocated Pension) ~ TPD (Personal Super only) ~ Income Protection (Personal Super only). Insurance cover is provided under insurance policies held by the Trustee. In order to apply for insurance cover you will need to obtain the current AMP Elevate insurance PDS from your financial adviser. You should consider the AMP Elevate insurance PDS before deciding to acquire insurance. If your insurance application is accepted, the premiums will be deducted from your cash account. Payment of any super benefits are subject to you satisfying a condition of release under superannuation law. Any Life or TPD benefits that become payable from your insurance cover will be paid into your cash account prior to being released by the Trustee. Any Income Protection benefits will be paid to you directly by the Insurer on the Trustee s behalf. For information on the insurance options and cover available refer to the current AMP Elevate insurance PDS at ipac.com.au/pdsinformation. 25

28 super pension how will the benefit be paid upon death? You may choose one of the following options for nominating how a death benefit will be paid in the event of your death: ~ Binding death benefit nomination The Trustee is bound to pay your benefit to the person(s) you have nominated as long as your nomination is valid. ~ Non-binding death benefit nomination The Trustee will consider the nomination provided by you but has discretion to pay your benefit to one or more of your dependants and/or your legal personal representative in proportions it determines. ~ Reversionary pensioner (Allocated Pension only) You can request that your pension continues after your death by nominating your spouse or your child as a reversionary pensioner. In the event that no nomination is made, your benefit will be paid at the discretion of the Trustee to one or more of your dependants and/or your legal personal representative. If you are making a binding death benefit nomination, you must have two witnesses sign and date your application. Please note that we must receive your Nomination of Beneficiaries application form within 21 days of it being signed. A witness must be 18 years of age or over and not nominated as a beneficiary. Your nomination must be reviewed and updated every three years to be a valid nomination. i For further information on how the benefit will be invested and paid upon death, including definitions of dependant and spouse, refer to section 5 of the Additional information booklet. 26

29 what else do I need to know? taxation information As an incentive to save for your retirement, the super system offers some attractive tax advantages. Generally, your super may be taxed: ~ when contributions are made ~ on your earnings while your money is invested in super (maximum of 15 per cent), and ~ when you withdraw your money from super under age 60. We recommend you check with your financial adviser or taxation professional as the following information may change in the future. i For further information on the following important areas of taxation see section 6 of the Additional information booklet: Taxation information for Personal Super: ~ contributions tax ~ contribution limits ~ investment earnings ~ tax deductions. Taxation information for Allocated Pension: ~ pension payments ~ investment earnings. Taxation information for Personal Super and Allocated Pension: ~ untaxed elements ~ lump-sum withdrawals. tax file number notification Your tax file number (TFN) is confidential. Before you provide your TFN we are required to tell you the following: Under the Superannuation Industry (Supervision) Act 1993, your super fund is authorised to collect your TFN, which will only be used for lawful purposes. These purposes may change in the future as a result of legislative change. The trustee of your super fund may disclose your TFN to another super provider when your benefits are being transferred, unless you request the Trustee of your super fund in writing that your TFN not be disclosed to any other super provider. It is not an offence not to quote your TFN. However giving your TFN to your super fund will have the following advantages (which may not otherwise apply): ~ your super fund will be able to accept all types of contributions to your account(s) ~ other than the tax that may ordinarily apply, no additional tax will be deducted from your contributions or when you start drawing down your super benefits, and ~ it will make it much easier to trace different super accounts in your name so that you receive all your super benefits when you retire. for Personal Super members The Trustee will use your TFN only for lawful super purposes including: ~ finding or joining together your super benefits ~ calculating the correct tax on eligible termination payments ~ passing it to the trustee of another super fund or provider of a retirement savings account when transferring your benefits. You may give us written instructions not to pass it on before any transfer ~ passing it on to the ATO: ~ if we have paid you a benefit ~ to report contributions, or ~ if you have unclaimed super money after reaching the age pension age. The Trustee is required by law to refund any personal member contributions received if a TFN has not been provided within 30 days. The Trustee is entitled to deduct an administration fee and any transaction costs and premiums that have been paid in relation to cover for a specific period. If you do not or cannot provide a valid TFN we may not be able to issue you a Personal Super membership. for Allocated Pension members The Trustee will use your TFN only for lawful purposes including: ~ calculating tax components on your benefits paid from the fund and passing it on to the ATO ~ passing it on to another super provider, and ~ giving it to the ATO to determine if any surcharge tax is payable, or if you are over the age of 65 and the Trustee has lost contact with you. If you are over the age of 60 at the commencement of your pension no TFN is required as all benefits are tax free. You should be aware that if you do not provide your TFN, any additional tax on your benefits paid to the ATO cannot be reclaimed from the Fund even if your TFN is subsequently provided. You may, however, be able to reclaim this additional tax through the income tax assessment process. If you require further information, contact the ATO Super Helpline on cooling-off period A 14-day cooling-off period will apply to your initial investment in iaccess Personal Super and Allocated Pension. If, during the cooling-off period, you decide that the investment does not meet your needs, then simply advise us in writing. The 14 days start when confirmation of your membership is received by you or five business days after your application is accepted, whichever is earlier. If you 27

30 super pension what else do I need to know? cancel your membership, we will refund your investment, reduced or increased for market movements in your chosen investment option(s). We will also deduct any tax or duty incurred and a reasonable amount for transaction and administration costs. As a result the amount returned to you may be less than your original investment. Delays may be experienced if the investment option(s) selected have redemption restrictions imposed by the underlying fund manager. Amounts rolled over or transferred from another super fund, retirement savings account (RSA) or approved deposit fund (ADF) which are preserved or restricted non-preserved cannot be refunded directly to you if you take advantage of the 14-day cooling-off period. We will roll over or transfer these amounts to the super fund, RSA or ADF you nominate. corporate actions If you use iaccess to invest in listed securities, we would like to inform you that from time to time there may be corporate actions associated with these investments. Examples of corporate actions include, but are not limited to, rights issues, share splits and buy-backs. For corporate actions that may be associated with a voting requirement, we will generally abstain from voting. Where a corporate action offers alternative forms of dividend payments, we will always elect to receive cash dividends on your behalf. Except in the above circumstances and unless you have requested to receive future communications about an investment directly, we will ordinarily notify your financial adviser of any corporate actions that are notified to us. We will request that your financial adviser contact you to provide instructions on your behalf and we will act on your instructions as provided to us by your financial adviser. This approach will apply irrespective of whether your listed investments are custodially held. For custodially held listed investments, there may also be some corporate actions that you will not be able to participate in depending on the governing rules of the corporate action. For corporate actions, where the action results in an asset of value outside of the S&P/ASX 300, iaccess may sell down these assets and credit the proceeds to your account. If the Trustee does act, to the extent that is possible, the Trustee will act in accordance with your instructions or the instructions of the financial adviser acting on your behalf. fund manager payments NMMT may receive payments of up to 0.55% from fund managers for amounts invested in particular investment options made available on the investment menu (fund manager payments). The fund manager payment received is based on amounts invested with the fund manager and the management costs of these investments. These payments, and the method of calculation, may change from time to time and are not an additional cost to you. your privacy The privacy of your personal information is important to you and also to us. The purpose of collecting your information is to assess your application for, and manage your membership of, iaccess Personal Super and Allocated Pension. If you are also applying for insurance cover, additional information about you and your immediate family background that is necessary for the purpose of assessing your application for insurance, or a claim you may make, and managing your insurance cover may be collected. This may include information about health, financial situation, occupation and lifestyle. If the information you give us is not complete or accurate in any way, we may not be able to provide you with the products and services you have applied for. In assessing your application for and managing your membership of the Fund, we may need to disclose your personal information to other parties, such as other providers of retirement and savings products, a financial adviser, the ATO, and other AMP companies. We will only use information about your nominated dependants in the event of your death. We do not give your personal details to any external parties for their marketing purposes. In the future, we may contact you about new products or special offers. If at any time you do not want to receive this information, you can let us know by calling us on and quoting your member number. You are entitled to request reasonable access to information we have about you. Our policy on privacy is available from amp.com.au or by contacting us on If you have any complaints or questions about the privacy of your personal information, please contact our Privacy Officer by writing to: Group Privacy Officer AMP Limited PO Box MELBOURNE VIC 8001 If your complaint is not resolved by us to your satisfaction, you may write to the Privacy Commissioner at: Office of the Australian Information Commissioner GPO Box 5128 SYDNEY NSW

31 making an enquiry or complaint If you have an enquiry, contact your financial adviser or ipac Investor Services on from anywhere in Australia. If you have a complaint, let us know by writing to: iaccess GPO Box 2754 MELBOURNE VIC 3001 Include in your letter the exact nature of your complaint, your name and your iaccess Personal Super and/or Allocated Pension client reference number. We are required to address your complaint within 90 days of receipt. If you are not satisfied with our resolution or handling of your complaint, you may contact the Superannuation Complaints Tribunal (SCT). The Tribunal is an independent body set up by the federal government to help members or their dependants resolve super complaints. You may only approach the SCT if you have first been through the fund s internal complaint procedure. The SCT can be contacted as follows: Superannuation Complaints Tribunal Locked Bag 3060 MELBOURNE VIC 3001 Phone: Website: payments of benefits to an Eligible Rollover Fund An eligible rollover fund (ERF) is a special type of super fund that is able to accept benefits transferred from another super fund without a member s consent. Typically an ERF has a conservative investment strategy, and the administration fees charged by the fund cannot exceed the fund s earnings. There are a number of circumstances in which your benefit in iaccess Personal Super might be transferred to an ERF. One situation is if your account balance falls below the minimum account balance required in iaccess Personal Super. We will issue you with an exit statement, and the ERF will write advising you that it has received your benefit and outlining the options available to you. We may also pay your benefit to an ERF if we lose contact with you and after a reasonable time are unable to locate you. The ERF used by the Fund is the: AMP Eligible Rollover Fund AMP Life Limited AMP ERF PO Box 300 PARRAMATTA NSW 2124 Telephone: Fax:

32 super pension completing my application form 30 notes to help you complete this form ~ Use black pen. ~ Print within the boxes in clear BLOCK LETTERS. ~ Use crosses in boxes where applicable. ~ The applicant must complete and sign this form. ~ Keep a photocopy of your completed application for your records. ~ Ensure all relevant sections are complete before submitting this form, otherwise follow up will be required, resulting in processing delays. step 1 new or existing iaccess members If you are a current member of iaccess, indicate your full member number (eg I2-01). step 2 your member details Complete your full name and contact details. step 3 type of membership Select the type of membership you wish to apply for. step 4 initial contribution, rollover or transfer Provide your initial contribution, rollover or transfer details. Please make cheque payable to iaccess. step 5 rollovers/transfers from other funds Complete the details of anticipated rollovers into your iaccess account. ~ If you would like iaccess to arrange your transfer or rollover, complete the external rollover/transfer request. ~ If you wish to transfer existing iaccess investments to your iaccess Personal Super account, please also complete a separate interdivisional transfer request form, available from your financial adviser. step 6 portfolio reports To assist with the management of your investments, portfolio review reports (detailing your investment information) are made available to you and your financial adviser. This section is to be completed by your financial adviser. step 7 authority to operate If you wish to authorise another person to transact and request information about your iaccess account on your behalf, complete this section. step 8 your nominated bank/ financial institution account Only complete this section if you are establishing a regular savings plan or wish to utilise the fax and transaction facility for receipt of withdrawal proceeds. direct debit service agreement This agreement outlines our responsibilities as operator and your responsibilities with regards to direct debit requests. The following outlines our and your responsibilities to ensure the smooth and secure operation of our direct debit agreement. our responsibilities ~ We will only deduct contributions from your chosen account. We will confirm in writing the contribution amount and how often we have agreed to deduct it. ~ We assure you that we will not disclose your bank details to anyone else, unless you have agreed in writing that we can, or unless the law requires or allows us to do this. ~ We will debit your account on your nominated day of the month. If the payment date is a weekend or Melbourne public holiday, we will debit your account on the next business day. ~ We will give you at least 14 days notice when changes to the terms of this arrangement are made. your responsibilities ~ Before sending us your account details, check with your bank or financial institution that direct debit deductions are allowed on the account you have chosen. The financial institution may charge you a fee for the direct debit arrangement. ~ Make sure that you have enough money in your account to cover payment of your instalments when due. Your bank or financial institution may charge a fee if the payment cannot be met. changing your payment details ~ You may cancel or change direct debit deductions at any time by completing a direct debit request form. Contact your financial adviser or ipac Investor Services on can we help? ~ If you have any queries about your direct debit agreement, contact your financial adviser or contact ipac Investor Services on ~ We undertake to respond to queries concerning disputed transactions within 10 working days of receipt of notification. step 9a regular savings plan Complete this section if you wish to make regular investments to iaccess Personal Super by direct debit. ~ Minimum contributions are $100 per fortnight or month or $250 per quarter. ~ Indicate the type of contributions you wish to make. ~ You must also complete step 8 your nominated bank/financial institution account. step 9b regular savings plan indexation Only complete this section if you are requesting a regular savings plan and wish to request the indexation facility.

33 Your regular savings plan can be indexed by either the CPI rate or by a fixed percentage up to 7 per cent per annum. Refer to regular savings plan in this PDS for details. step 10 one-off direct debit (for initial contribution) Personal Super members complete this section if the initial contribution is to be made as a direct debit. step 11 nomination of beneficiaries (super only) Note: If you are making a binding death benefit nomination, you must have two witnesses sign and date your application. A witness must be 18 years of age or over and not nominated as a beneficiary. Your nomination must be reviewed and updated every three years to be a valid nomination. step 12 member or spouse contribution Complete this step if you are making a member or spouse contribution prior to commencing your Allocated Pension. step 13 pension payment details Select the date and frequency of your pension payments. step 14a and 14b allocated pension nominated gross payment amount Select your pension payment amount (minimum amounts apply) and indicate if you wish to have indexation. Refer to page 10 of this PDS for details. Your financial adviser can assist you with these calculations. step 15 first year s payment Indicate if you want your first year s pension payment to be paid pro rata or not. For example, if you have elected to have $20,000 paid per year and there are six months left in the year, then a pro rata amount will be $10,000 and the non-pro rata amount will be $20,000. step 16 bank account for pension payments and commutations Provide details of your nominated bank/financial institution account. step 17 nomination of beneficiaries (allocated pension only) Note: If you are making a binding death benefit nomination, you must have two witnesses sign and date your application. A witness must be 18 years of age or over and not nominated as a beneficiary. Your nomination must be reviewed and updated every three years to be a valid nomination. If you wish to nominate a reversionary pensioner, enter their personal details. step 18 financial adviser details This section is to be completed by your financial adviser. Note to advisers: If you do not have an iaccess adviser number, a written request to Add an Authorised Representative must be received from your AFS Licensee before we can process this application. Until this request is received, your client s funds will be retained in cash. step 19 member advice fees This section is to be completed by you and your financial adviser. Once you understand how the member advice fees are calculated and agree to the fees, complete the amount and method by which the member advice fees will be paid. step 20 declaration You must sign and date the declaration. Applications should be signed personally or under power of attorney. When documents are signed under a power of attorney, a certified copy of the relevant power of attorney must be enclosed with the application form. checklist Read this section on pages 32 to 33 as it outlines the minimum mandatory requirements to ensure iaccess can establish your pension account. Not providing any of this information will delay your application. tax file number notification Complete your personal tax file number if you are a Personal Super applicant. ATO tax file number declaration form All pension applicants should complete this form. It allows you to provide the ATO with taxation information on whether you are eligible for the Senior Australian Tax Offset. authority to instruct online form If you wish to authorise your financial adviser to complete the online transactions (listed on the Authority to instruct online form), complete this form. Refer to the form for details of your rights and obligations associated with this feature. external rollover/transfer request Ensure this form is used when transferring benefits from an external super fund. 31

34 super pension checklist if you are applying for Personal Super step 1 new or existing iaccess members step 2 your member details step 3 type of membership step 4 initial contribution, rollover or transfer step 5 rollovers/transfers from other funds step 6 portfolio reports step 7 authority to operate step 8 your nominated bank/ financial institution account step 9a regular savings plan step 9b regular savings plan indexation step 10 one-off direct debit (for initial contribution) step 11 nomination of beneficiaries step 18 financial adviser details step 19 member advice fees step 20 declaration Personal Super tax file number notification iaccess authority to instruct online if you are applying for an Allocated Pension step 1 new or existing iaccess members step 2 your member details step 3 type of membership step 4 initial contribution, rollover or transfer step 5 rollovers/transfers from other funds step 6 portfolio reports step 7 authority to operate step 12 member or spouse contributions step 13 pension payment details step 14a Allocated Pension nominated gross payment amount step 14b Non-commutable Allocated Pension nominated gross payment amount step 15 first year s payment step 16 bank account for pension payments and commutations step 17 nomination of beneficiaries step 18 financial adviser details step 19 member advice fees step 20 declaration ATO tax file number declaration iaccess authority to instruct online iaccess external rollover/ transfer request Forward your completed application form to: iaccess GPO Box 2754 MELBOURNE VIC

35 if you are transitioning from your iaccess Personal Super to an iaccess Allocated Pension if your current details are correct, complete the following sections: step 1 new or existing iaccess members step 2 your member details step 3 type of membership step 5 rollovers/transfers from other funds step 12 member or spouse contributions step 13 pension payment details step 14a Allocated Pension nominated gross payment amount step 14b Non-commutable Allocated Pension nominated gross payment amount step 15 first year s payment step 16 bank account for pension payments and commutations step 17 nomination of beneficiaries (reversionary pensioner) step 18 financial adviser details step 19 member advice fees step 20 declaration iaccess external rollover/ transfer request Note: TPD cover and Income Protection cover are not available for an Allocated pension and will not carry over when transferring from your existing iaccess Personal Super to iaccess Allocated Pension if your details have changed since you commenced your iaccess Personal Super, please complete all the relevant sections: step 1 new or existing iaccess members step 2 your member details step 3 type of membership step 5 rollovers/transfers from other funds step 12 member or spouse contributions step 14a Allocated Pension nominated gross payment amount step 14b Non-commutable Allocated Pension nominated gross payment amount step 15 first year s payment step 16 bank account for pension payments and commutations step 17 nomination of beneficiaries (reversionary pensioner) step 18 financial adviser details step 19 member advice fees step 20 declaration tax file number declaration iaccess authority to instruct online iaccess external rollover/ transfer request Forward your completed application form to: iaccess GPO Box 2754 MELBOURNE VIC

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39 Personal Super and Allocated Pension application form This form accompanies the Product Disclosure Statement Part A, issued 5 November 2012 and effective 12 November Before you sign this application form, the Trustee or your financial adviser is obliged to give you a P roduct Disclosure Statement (PDS) (which is a summary of important information relating to the Fund). The PDS will help you understand the product and decide if it is appro priate to your needs. Note: Applications cannot be accepted on this form prior to 12 November step 1 new or existing iaccess members New client Existing iaccess client Existing client reference number (eg I2-01) step 2 your member details Mr Mrs Miss Ms Other (please specify) Gender Male Female / / Surname (please print) Given name(s) Date of birth residential address (PO Box not acceptable) Street number and name Town/Suburb State Postcode Country Please complete Postal address only if different from the above. postal address Street number and name/po Box Town/Suburb State Postcode Country ( ) ( ) ( ) Home telephone Work telephone Facsimile Mobile telephone address (required if using transaction facility) step 3 type of membership Indicate which plan you wish to invest in and the $ amount. Please complet e the appropriate sections on the following pages. Please note that minimum $ amounts apply to deposits. Amount to invest (approximate) Personal Super Plan $ Allocated Pension $ Is this an application for a non-commutable allocated pension? Yes No If yes, please ensure that you have read the conditions relating to a non-commutable allocated pension. Is this a transfer from your existing iaccess P ersonal Super to an iaccess Allocated Pension? Yes No If yes, complete an Interdivisional transfer request form. All cheques should be crossed Not negotiable and made payable to: iaccess. step 4 initial contribution, rollover or transfer Rollover Member contribution Concessional employer contribution Non-concessional spouse contribution Total amount to invest Total $ $ Total to invest $ = $ $ $ $ $ Superannuation Guarantee Salary sacrifice or award contribution $ Employer Fund Trustee: N.M. Superannuation Proprietary Limited ABN AFS Licence No Member of the AMP G roup GPO Box 2754, Melbourne VIC 3001 Telephone: Facsimile: iser [email protected] 1 of 12

40 Personal Super and Allocated Pension application form step 5 rollovers/transfers from other funds Please complete the details of anticipated rollovers to iaccess P ersonal Super or Allocated Pension: If the rollover amount for an allocated pension includes proceeds from a pe rsonal injury settlement please discuss this with your financial advi ser before completing this form. If one or more of the funds are existing iaccess por tfolios, please also complete the Interdivisional transfer request form, available from your financial adviser. Name of fund Approx $ $ $ Total $ Please indicate if the rollover for an allocated pension includes proceeds from a personal injury settlement. Yes No step 6 portfolio reports Reports are issued half-yearly. Please nominate timing: March and September OR June and December (default) step 7 authority to operate Do you wish to nominate an Appointed Operator? Yes No (if yes, please provide details of your Appointed Operator) : Is the Appointed Operator the same as your financial adviser details? Yes No Mr Mrs Ms Miss Other (please specify) Gender Male Female / / Surname Given name(s) Date of birth postal address Street number and name/po Box Town/Suburb State Postcode Country ( ) ( ) ( ) Home telephone Work telephone Facsimile Mobile telephone address ~ I understand that by nominating an Appointed Operator, ipac iaccess will act on instructions from the Appointed Operator as i f those instructions were made by myself. ~ I understand that ipac iaccess may refuse to accept instructio ns from my Appointed Operator. X / / Signature of member Date ~ I agree to be the person appointed to operate this accou nt on behalf of the member. ~ If I am an authorised representative of an Australian F inancial Services Licensee, I am authorised to operate a managed discr etionary account. X / / Signature of Appointed Operator Date 2 of 12

41 Personal Super only application form step 8 your nominated bank/financial institution account This account will be used for your direct debits (one- off or regular savings plan) and crediting any withdrawal proceeds requested using t he fax and facilities. I/We would like amounts to be drawn under the direct debit system or receive withdrawal proceeds into my/our account held with: Payee account name Name of bank/financial institution and branch BSB number Account number Please read the regular savings plan section and the direct debit ser vice agreement within the current PDS. X / / Signature of account holder(s) Date X / / Signature of account holder(s) Date step 9a regular savings plan Please indicate the regular amount and frequency of contribution that you wish to make. (Minimum of $100 per fortnight/month or $250 per quarter). Member contributions Employer contributions Spouse contributions Total contribution Total Payment frequency and date Note: A default date of the 15th applies if no date is specified below. Fortnightly Monthly Quarterly $ $ = $ $ $ $ $ Date of payment (1st to 28th) / / OR Last day of the month step 9b regular savings plan indexation Superannuation Guarantee Salary sacrifice or award contribution Employer Indexation: No Yes Type: CPI rate OR % Nominated percentage (up to 7.0% per annum) step 10 one-off direct debit (for initial contribution only) Please indicate if you would like your initial contribution to be made as a one-off direct debit from your nominated bank/financial institution account (not applicable for rollovers). No Yes (if yes, please complete step 8 your nominated bank/f inancial institution account) Please indicate the amount that you would like to have debited from your n ominated bank/financial institution account $ 3 of 12

42 Personal Super only application form step 11 nomination of beneficiaries (if you do not wish to mak e a nomination please leave this section blank) When making a nomination, you must select one of the following: Non-binding death benefit nomination complete sections 1 & 2 ~ If you make a non-binding death benefit nomination, the trustee will decide who will receive your benefit in the event of your death. We will generally pay your nominated beneficiar y(ies), but may decide to pay your death benefit differently. OR Binding death benefit nomination complete sections 1, 2 & 3 ~ The trustee must pay your benefit in the event of your death t o the person(s) or your legal personal representative/estate you have nominated, provided that your nomination is valid. You must have two witnesses s ign and date your application in the witness declaration section below. section 1: beneficiary details I nominate the following to be paid the total death benefit from my Super p lan. Legal personal representative AND/OR % of benefit 1. Title and full name of beneficiar y Date of birth % of benefit / / % Address % Relationship to member: Spouse Child Financial Dependant Interdependent 2. Title and full name of beneficiar y Date of birth % of benefit / / % Address Relationship to member: Spouse Child Financial Dependant Interdependent 3. Title and full name of beneficiar y Date of birth % of benefit / / % Address Relationship to member: Spouse Child Financial Dependant Interdependent 4. Title and full name of beneficiar y Date of birth % of benefit / / % Address Relationship to member: Spouse Child Financial Dependant Interdependent Total: 100% 4 of 12

43 Personal Super only application form step 11 nomination of beneficiaries (continued) section 2: signature of member 2a. I declare that I have read and understood the information in the PDS and Additional information booklet relating to how my benefit will be p aid upon death. 2b. I accept the terms and conditions relating to the binding nominations. 2c. I understand that my Nomination of Beneficiaries form must be received by iaccess within 21 days of it being signed for it to be valid. X / / Signature Date section 3: witness declaration (only required for binding beneficiaries) Two witnesses must sign and date the below declaration section to en sure the binding nomination is valid. I declare that: ~ I am 18 years of age or over ; ~ I am not a nominated beneficiar y of this member; ~ This form was signed and dated by the member in my presence. Witness signature 1 X / / Full name of witness Signature Date Witness signature 2 X / / Full name of witness Signature Date 5 of 12

44 step 12 member or spouse contributions These funds will be consolidated with any rollovers in an iaccess Super Pla n prior to commencing this Pension. $ Non-concessional contribution (I will not be claiming a tax deduction for this amount) Please tick the appropriate box below to indicate that you are eligible to make a contribution $ I am under age 65 iaccess I am aged 65 or over but under age 75 and have worked for at least 40 hour s in a period of 30 consecutive days in this financial year. Spouse contribution Note: Your spouse can make a non-concessional contribution on your behalf, provided you are under 65, or between 65 and 70 and have been gainfully employed for at least 40 hours in a period of 30 consecutive days in this financial year. Please note that your pension will not commence until all funds as per step 5 and 12 have been received. step 13 pension payment details Allocated Pension only application form Payment frequency Monthly Quarterly Half-yearly Yearly Date of first pension payment (5th to 28th) / / OR Last day of the month Note: Payments will not commence until all requirements are received and a default date of the 15th applies if not indicated above. step 14a Allocated Pension nominated gross payment amount Specified pension at the payment Minimum pension OR Specified annual pension $ OR frequency indicated at step 13 (Indexation not available) Indexation (only available if a specified annual pension has been selec ted): $ No Yes Type: CPI rate OR % Nominated percentage (up to 7.0% per annum) step 14b Non-commutable Allocated Pension nominated gross payment amount Specified pension at the payment Minimum pension OR Specified annual pension $ OR frequency indicated at step 13 Maximum pension (Indexation not available) Indexation (only available if a specified annual pension has been selec ted): No Yes Type: CPI rate OR % Nominated percentage (up to 7.0% per annum) step 15 first year s payment (only applicable if you have chosen, minimum, maximum or specified annual pension) Do you wish the first year s payment to be pro rated? Yes (default) No step 16 bank account for pension payments and commutations Please note, this account will be used to credit any commutation proceeds r equested using the fax and facility. $ Payee account name Name of bank/financial institution and branch BSB number Account number adviser use only (ensure section 1 and section 2 are completed) section 1 declaration I declare that I have under taken an applicable customer ID procedure for the above listed client as required under the AML/CTF requirements and that the client details contained in the sighted documents correspond with the client details contained in the application form. section 2 record of identification procedure Copy of ID document(s): Not attached Do not tick this box unless you have confirmed with your Licen see that they have entered into a Licensee Agreement with AMP that contains the relevant customer identification obligations. Attached Please provide either: ~ one primary photographic ID document, OR ~ one primary non-photographic ID document AND one secondary ID document. section 3 financial adviser details identification and verification conducted by: X / / Financial adviser signature 6 of 12 Date

45 Allocated Pension only application form step 17 nomination of beneficiaries (if you do not wish to mak e a nomination please leave this section blank) When making a nomination, you must select one of the following: Non-binding death benefit nomination complete sections 1 & 3 ~ If you make a non-binding death benefit nomination, the trustee will decide who will receive your benefit in the event of your death. We will generally pay your nominated beneficiar y(ies), but may decide to pay your death benefit differently. OR Binding death benefit nomination complete sections 1, 3 & 4 ~ The trustee must pay your benefit in the event of your death t o the person(s) or your legal personal representative/estate you have nominated, provided that your nomination is valid. You must have two witnesses s ign and date your application in the witness declaration section below. OR Reversionary pensioner complete sections 2 & 3 section 1: beneficiary details I nominate the following to be paid the total death benefit from my pension plan. Legal personal representative AND/OR % of benefit 1. Title and full name of beneficiar y Date of birth % of benefit / / % Address % Relationship to member: Spouse Child Financial Dependant Interdependent 2. Title and full name of beneficiar y Date of birth % of benefit / / % Address Relationship to member: Spouse Child Financial Dependant Interdependent 3. Title and full name of beneficiar y Date of birth % of benefit / / % Address Relationship to member: Spouse Child Financial Dependant Interdependent 4. Title and full name of beneficiar y Date of birth % of benefit / / % Address Relationship to member: Spouse Child Financial Dependant Interdependent Total: 100% 7 of 12

46 Allocated Pension only application form step 17 nomination of beneficiaries (continued) section 2: reversionary pensioner nomination (not applicable to any insured benefit) / / Name of reversionary pensioner Relationship to member Date of birth section 3: signature of member 3a. I declare that I have read and understood the information in the PD S and Additional information booklet relating to how my benefit will be paid upon death. 3b. I accept the terms and conditions relating to the binding nominations/rev ocations. 3c. I understand that my Nomination of Beneficiaries form must be received by iaccess within 21 days of it being signed for it to be valid. X / / section 4: witness declaration (only required for binding beneficiaries ) Two witnesses must sign and date the following declaration section b elow to ensure the binding nomination is valid. I declare that: ~ I am 18 years of age or over ; ~ I am not a nominated beneficiar y of this member; ~ This form was signed and dated by the member in my presence. Witness signature 1 X / / Full name of witness Signature Date Witness signature 2 X / / Full name of witness Signature Date 8 of 12

47 Personal Super and Allocated Pension application form step 18 financial adviser details (to be completed by your financial adviser) Surname Given name(s) Adviser number B A step 19 member advice fees (to be completed by your financial adviser) (If a nomination is not made, member advice fees will be nil.) All member advice fees nominated should be inclusive of GST. The actual amount payable by the client from their account will be less due to the benefit of RITC. member advice fee initial MAF initial member advice fee ongoing regular dollar $ $ (incl GST) (incl GST) Frequency Monthly Quarterly Note: The dollar figure selected is per frequency selected (eg $100 at a frequency of monthly equals $1,200 pa). If no frequency is selected, then the default will be monthly. Indexing None CPI Agreed % Applies yearly in (month) (defaults to plan anniversary month-end if not provided) AND/OR portfolio based % pa of total % account balance (incl GST) Frequency Monthly Quarterly OR balanced tiered Frequency Monthly Quarterly First $100,000 Next $150,000 Next $750,000 Over $1M % % pa (incl GST) % % pa (incl GST) % % pa (incl GST) % % pa (incl GST) OR per asset sub-class Frequency Monthly Quarterly Pathways SIS Investor Choice Cash % % pa (incl GST) % % pa (incl GST) % % pa (incl GST) % % pa (incl GST) OR Cash Managed Funds Equities Term Deposit % % pa (incl GST) % % pa (incl GST) % % pa (incl GST) % % pa (incl GST) 9 of 12

48 Personal Super and Allocated Pension application form shared remuneration (if applicable) adviser name number MAF to receive % % % % step 20 declaration ~ I agree to be bound by the provisions and rules of the trust d eed for the Fund dated 11 September 2007, as amended from time to time. ~ I confirm that I have personally received (including an ele ctronic version issued or a print out of it, accompanied by or attached to this application form) and read and understood the iaccess P ersonal Super and Allocated Pension Product Disclosure Statement (PDS) Part A effective 12 November I acknowledge that this application is subject to the terms and conditions of the PDS and, to the extent applicable to the iaccess Investment Menu, which forms P art B of the PDS and which I have also received. ~ I acknowledge and agree that neither the per formance of any of the investment options nor any par ticular return from, nor any repayment of capital invested in, iaccess Personal Super or Allocated Pension are guaranteed by N.M. Superannuation Proprietary Limited, AFSL No , ABN or any other member of the AMP Group, or any of the directors of any such companies. ~ I agree to release and indemnif y N.M. Superannuation Proprietary Limited from and against all actions, proceedings, accounts, costs, claims and demands in respect of any liabilities arising directly or indirectly as a result of the use of the facilities offered. This release a nd indemnity does not apply to the extent that such liability is attributable to N.M. Superannuation Proprietary Limited s own neglect or default. ~ I agree that neither I, nor any other person claiming through me, has any claim against N.M. Superannuation Proprietary Limited or the Fund in relation to a payment made or action taken by N.M. Superannuation Proprietary Limited under any of the facilities, if the payment or instruction is made in accordance with the relevant conditions and includes instructions that are later shown not to have been made by me. ~ I acknowledge that N.M. Superannuation Proprietary Limited is entitled either to cancel or change the terms and conditions of the facilities but may not do so without giving me prior written notice. I may cancel the use of any of the facilities at any time by giving N.M. Superannuation Proprietary Limited written notice. ~ I have read and understood the your privacy section within the current PDS. I consent to my personal information being collected and used in accordance with that section. I acknowledge that I can opt out from the use of that information for the purpose of direct marketing by telephoning ~ I authorise the Trustee to provide my financial adviser with information regarding my investments in iaccess Personal Super and Allocated Pension. ~ I authorise the Trustee to pay any nominated member adv ice fees from my account to my financial adviser. ~ I acknowledge that my financial adviser may, in some circumstances, decide to transfer the advisor y services they provide me to another financial adviser (for example, by retiring, changing roles, merging advice practices or selling all or par t of their practice). If such circumstances arise, and unless I instruct other wise: a) I understand that I will be notified within 30 days of iaccess becoming aware of any such change, and my member advice fee arrangements will be reconfirmed, and b) I authorise the Trustee to continue to pay any nominated member advice fees from my account to my new financial adviser, from the date of transfer of advisor y services. ~ I agree that N.M. Superannuation Proprietary Limited (and any of its agents appointed for this purpose) may correspond with me using the address that I have provided in this form for any purpose related to the administration of my por tfolio in the Fund. I understand that I can instruct N.M. Superannuation Proprietary Limited (and any of its agents) to stop corresponding with me by by contacting ipac Investor Services on ~ I acknowledge that if I am commencing an iaccess Allocated P ension with more than one rollover, any earnings received in my iaccess Personal Super account prior to the commencement of the iaccess Allocated Pension are subject to earnings tax at the superannuation rate of 15 per cent and that the pension will be commenced no later than 90 days after receipt of the first rollover. Any rollover received after this date can be used to commence a separate pension or will be otherwise paid in accordance with my instructions. ~ I confirm that I have provided/attached the cer tified customer identification document as required by Anti-Money Laundering and Counter Terrorism Financing (AML/CTF). (Applicable only to Allocated Pension upon application). ~ I am eligible to join and make contributions, rollovers or tra nsfers to iaccess Personal Super. (Allocated Pension applicants only) Please tick the applicable box below. If no selection is made the application will be invalid. I declare that I am eligible to receive a pension because: I am over the age of 65 years. I am over the age of 55 years and have permanently retired. I am over the age of 60 years and since attaining 60, have ceased an arra ngement where I was gainfully employed. I am under the age of 55 years and am receiving payment of non-prese rved amounts (for example, as a consequence of receiving an invalidity payment). I have reached my preser vation age and am applying for a non-commut able allocated pension. I have unrestricted non-preser ved monies. Other (please specify) X / / Signature of applicant (all applicants for Super and/or P ension must sign) Date 10 of 12

49 Allocated Pension only application form customer identification requirements Important information This information relates to the requirements for customer identification (ID) as governed by the Anti-Money Laundering and Counter Terrorism Financing Act 2006 and related rules and guidance notes issued by AUSTRAC (AML/CTF requirements). To ensure your application is processed please provide ONE document from the list below. (i) Photographic primary ID documents (Provide ONE valid document from this section only) Current driver s licence/permit issued by a State or Territory containing a photograph of the person. Australian passport (a passport that has expired within the preceding two years is acceptable). Card issued under a State or Territory for the purpose of providing a person s age containing a photograph of the person (eg proof of age card). Current foreign driver s licence, passport or similar travel document containing the photograph and the signature of the person in whose name the document was issued. * National identity card issued by a foreign government containing a photograph of the person in whose name the card was issued. * If you CANNOT provide a document listed above, please prov ide a document from Part ii (a) AND Part ii (b) below. (ii) (a) Primary non-photographic ID documents (Provide ONE valid document from this section) AND Birth certificate or birth extract. * Citizenship certificate issued by the Commonwealth. Citizenship certificate issued by a foreign government. * Pension card issued by Centrelink. Health card issued by Centrelink. (b) Secondary ID documents (Provide ONE valid document from this section) A notice issued by the Commonwealth or a State or T erritory within the preceding 12 months that records the provision of financial benefits to the individual and contains the individual s name and residential address. A notice issued by the Australian Taxation Office within the preceding 12 months that records a debt payable by the individual to the Commonwealth (or by the Commonwealth to the individual), which contains the individual s name and residential address. A notice issued by a local government body or utilities provid er within the preceding three months, which records the provision of services to that address or to that person (the document must contain the individual s name and residential address). If under the age of 18, a notice that: ~ was issued to the customer by a school principal within the preceding three months, and ~ contains the customer s name and residential address, and ~ records the period of time that the customer attended the school. who can certify customer ID documents? Under the AML/CTF requirements the following authorised individuals are able to certify documents: a person who, under a law in force in a State or T erritory of Australia, is currently licensed or registered to practise one of the following occupations: ~ Chiropractor ~ Dentist ~ Legal practitioner ~ Medical practitioner ~ Nurse ~ Optometrist ~ Patent attorney ~ Pharmacist ~ Physiotherapist ~ Psychologist ~ Trade marks attorney ~ Veterinary surgeon Other persons ~ An officer with, or authorised representative of, a holder of an Australian financial services licence, having 2 or more years of continuous service with one or more licensees ~ An officer with 2 or more continuous years of ser vice with one or more financial institutions is acceptable for cer tification of Customer identification documents only ~ A person who is enrolled on the roll of the Supreme Cour t of a State or Territory, or the High Cour t of Australia, as a legal practitioner (however described) ~ Agent of the Australian Postal Corporation who is in charge of an office supplying postal services to the public ~ Australian Consular Officer or Australian Diplomatic Officer (within the meaning of the Consular Fees Act 1955) ~ Bailiff ~ Bank officer with 2 or more years of continuous ser vice ~ Building society officer with 2 or more years of continuous se rvice ~ Chief executive officer of a Commonwealth cour t ~ Clerk of a court ~ Commissioner for Affidavits ~ Commissioner for Declarations ~ Credit union officer with 2 or more years of continuous ser vice ~ Employee of the Australian Trade Commission who is: a) in a country or place outside Australia; and b) authorised under paragraph 3 (d) of the Consular F ees Act 1955; and c) exercising his or her function in that place ~ Employee of the Commonwealth who is: a) in a country or place outside Australia; and b) authorised under paragraph 3 (c) of the Consular F ees Act 1955; and c) exercising his or her function in that place ~ Fellow of the National Tax Accountants Association ~ Finance company officer with 2 or more years of continuo us service ~ Holder of a statutory office not specified in another i tem in this Part ~ Judge of a court ~ Justice of the Peace ~ Magistrate ~ Marriage celebrant registered under Subdivision C of Division 1 of Part IV of the Marriage Act 1961 ~ Master of a court ~ Member of Chartered Secretaries Australia ~ Member of Engineers Australia, other than at the grade of stud ent ~ Member of the Association of Taxation and Management Accountants * Documents that are written in a language that is not English m ust be accompanied by an English translation prepared by an accredited translator. 11 of 12

50 Allocated Pension only application form ~ Member of the Australian Defence Force who is: a) an officer; or b) a non-commissioned officer within the meaning of the Defe nce Force Discipline Act 1982 with 2 or more years of continuous service; or c) a warrant officer within the meaning of that Act ~ Member of the Institute of Char tered Accountants in Australia, the Australian Society of Cer tified Practising Accountants (CPA) or the National Institute of Accountants, with two or more years of continuous service ~ Member of: a) the Parliament of the Commonwealth; or b) the Parliament of a State; or c) a Territory legislature; or d) a local government authority of a State or Territory ~ Minister of religion registered under Subdivision A of Divisio n 1 of Part IV of the Marriage Act 1961 ~ Notary public ~ Permanent employee of the Australian Postal Corporation with 2 or more years of continuous ser vice who is employed in an office supplying postal services to the public ~ Permanent employee of: a) the Commonwealth or a Commonwealth authority; or b) a State or Territory or a State or Territory authority; or c) a local government authority; with 2 or more years of continuous ser vice who is not specified in another item in this Part ~ Person before whom a statutor y declaration may be made under the law of the State or Territory in which the declaration is made ~ Police officer ~ Registrar, or Deputy Registrar, of a court ~ Senior Executive Service employee of: a) the Commonwealth or a Commonwealth authority; or b) a State or Territory or a State or Territory authority ~ Sheriff ~ Sheriff s officer ~ Teacher employed on a full-time basis at a school or te rtiary education institution ~ Member of the Australasian Institute of Mining and Metallurgy When certifying documents, the following process must be foll owed: ~ All copied pages of original documents must be cer tified. ~ The authorised individual must ensure that the original and th e copy are identical; then write or stamp on the copied document certified true copy. This must be followed by the date and signature, printed name and qualification of the authorised individual. ~ In cases where an extract of a document is photocopied to veri fy customer ID, the authorised individual should write or stamp certified true extract. 12 of 12

51 Personal Super only tax file number notification Please complete your personal tax file number (TFN). Applications ca nnot be accepted without a TFN. Surname Given name(s) / / ( ) Date of birth Telephone number Tax file number Note: Tax exemption codes are NOT recognised as a valid TFN. Your TFN is confidential. Before you provide your TFN we are required t o tell you the following: Under the Superannuation Industry (Supervision) Act 1993, your superannuation fund is authorised to collect your TFN, which will on ly be used for lawful purposes. These purposes may change in the future as a result of legislative change. The trustee of your superannuation fund may disclose your TFN to another superannuation provider, when your benefits are being transferred, un less you request the trustee of your superannuation fund in writing that you r TFN not be disclosed to any other superannuation provider. It is not an offence not to quote your TFN. However giving your TFN to your superannuation fund will have the following advantages (which may not otherwise apply): ~ your superannuation fund will be able to accept all types of c ontributions to your account(s) ~ the tax on contributions to your superannuation account(s ) will not increase ~ other than the tax that may ordinarily apply, no additional tax will be deducted when you star t drawing down your superannuation benefits, and ~ it will make it much easier to trace different superannuation accounts in your name so that you receive all your superannuation benefits w hen you retire. If you require further information, please contact the ATO Superannuation Helpline on or your financial adviser. Fund Trustee: N.M. Superannuation Proprietary Limited ABN Fund Administrator: The National Mutual Life Association of Australasia Limited ABN I have read the information (above) and agree to provide my TFN ( tick one only): Yes No X / / Signature Date 1 of 1

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53 Section A: To be completed by the PAYEE 1 What is your tax file number (TFN)? See Privacy of information on page 4 of the Instructions. OR I have made a separate application/enquiry to the ATO for a new or existing TFN. OR I am claiming an exemption because I am under 18 years of age and do not earn enough to pay tax. Tax file number declaration This declaration is NOT an application for a tax file number. Q Use a black or blue pen and print clearly in BLOCK LETTERS. Q Print X in the appropriate boxes. Q Read all the Instructions before you complete this declaration. OR I am claiming an exemption because I am in receipt of a pension, benefit or allowance. 2 What is your name? Title: Mr Mrs Miss Ms Surname or family name 6 On what basis are you paid? (Select only one.) Full-time employment Part-time employment Labour hire Superannuation income stream 7 Are you an Australian resident for tax purposes? 8 Do you want to claim the tax-free threshold from this payer? Yes Yes Only claim the tax-free threshold from one payer. If you have more than one source of income and currently claim the tax-free threshold from another payer, do not claim it now. No No ORIGINAL ATO copy Casual employment You must answer No at question 8. Answer No at questions 9 and 10 unless you are a foreign resident claiming a senior Australians, zone or overseas forces tax offset. First given name Other given names 3 If you have changed your name since you last dealt with the ATO, show your previous family name 9 Do you want to claim the senior Australians tax offset by reducing the amount withheld from payments made to you? Yes Complete a Withholding declaration (NAT 3093), but only if you are claiming the tax-free threshold from this payer. If you have more than one payer, see page 3 of the Instructions. No 10 Do you want to claim a zone, overseas forces, dependent spouse or special tax offset by reducing the amount withheld from payments made to you? Yes Complete a Withholding declaration (NAT 3093). No 4 What is your date of birth? 5 What is your home address in Australia? Day Month Year 11 (a) Do you have an accumulated Higher Education Loan Program (HELP) debt? Your payer will withhold additional amounts to cover any compulsory Yes repayments that may be raised on your notice of assessment. (b) Do you have an accumulated Financial Supplement debt? Yes Your payer will withhold additional amounts to cover any compulsory repayments that may be raised on your notice of assessment. No No Suburb or town State/territory Postcode DECLARATION by payee: I declare that the information I have given is true and correct. Signature Date Day Month Year You MUST SIGN here There are penalties for deliberately making a false or misleading statement. Once Section A is completed and signed, give it to your payer. Section B: To be completed by the PAYER (if you are not lodging online) 1 What is your Australian business number (ABN) or your withholding payer number? Branch number (if applicable) 4 What is your business address? 3 3 A L F R E D S T R E E T 2 If you don t have an ABN or withholding payer number, have you applied for one? See More information on page 4 Yes No of the Instructions. 3 What is your registered business name or trading name (or your individual name if not in business)? W E A L T H DECLARATION by payer: I declare that the information I have given is true and correct. Signature of payer Date Day Month There are penalties for deliberately making a false or misleading statement. NAT [JS 19511] P E R S O N A L S U P E R A N N U A T I O N A N D P E N S I O N F U N D Year Suburb or town S Y D N E Y State/territory 5 Who is your contact person? Business phone number Postcode N S W I A C C E S S If you no longer make payments to this payee, print X in this box Return the completed original ATO copy to: For WA, SA, NT, VIC or TAS For NSW, QLD or ACT Australian Taxation Office Australian Taxation Office PO Box 795 PO Box 9004 ALBURY NSW 2640 PENRITH NSW 2740 TAXPAYER-IN-CONFIDENCE (when completed) IMPORTANT See reverse side of PAYER s copy for: Q payer obligations Q lodging online.

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55 authority to instruct online Client reference number (eg ) contents and instructions Please complete, sign and return this form to authorise your adviser to ins truct online on your behalf. checklist 1. Please mail this original authority to iaccess, GPO Bo x 2754, Melbourne, VIC Please note we cannot accept fax copies of this authority. To: AMP Limited and each of its subsidiaries from time to time (j ointly and severally AMP ) and Name of adviser Address of adviser Town/Suburb State Postcode Country authority to instruct online I/We Insert full name of client(s) hereby authorise and instruct the adviser (which includes any person act ing through, on behalf of, or under instruction from the adviser) t o lodge instructions and do all things necessar y under this authority within the limits set out below in relation to the account, products and services available on ipac iaccess, online from time to time. AMP may accept and act upon instructions lodged online from time to time s ubject to the limits set out below without: ~ requiring any further proof, instructions or confirmation from me/us to accept and act upon those instructions, and ~ verifying that the adviser had done all things necessar y to give effect to the powers granted under this authority. This authority applies to any instructions given to AMP in any capacity wha tsoever, including in its capacity as responsible entity, trustee, custodian or administrator. powers under this authority AMP may only accept instructions from the adviser in accordance with this authority to: ~ change my/our address or other contact details ~ implement a purchase, sell or switch request ~ alter an existing standing purchase/sell request ~ make a full or par tial withdrawal from a product or account o nly on the condition that the proceeds of the withdrawal are sent to my/our existing nominated bank account ~ change the amount and frequency of a regular savings plan ~ change the amount and frequency of regular withdrawals ~ change the amount and frequency of pension payments. I/We authorise the adviser to do all things (including, without li mitation, complete and lodge electronic documents or forms) to give effect to the powers granted under this authority. I/We declare that all acts, matters and things per formed by the adviser in exercising instr uctions under this authority will be as good and valid as if they had been per formed by me/us and I/we will ratif y and confirm whatever the adviser doe s in exercising instruction under this authority. ipac iaccess (also referred to as iaccess) is distributed by ipac asset managemen t limited ABN AFS Licence No Correspondence GPO Box 2754, Melbourne VIC Telephone Facsimile Investor Ser vices Adviser Services :30am to 6:00pm Mon-F ri, Sydney time. [email protected]. Website ipac.com.au Fund: Wealth Personal Superannuation and Pension Fund ABN Trustee: N.M. Superannuation Proprietary Limited ABN AFS Licence No Operator: NMMT Limited ABN AFS Licence No Members of the AMP Group 1 of

56 authority to instruct online Client reference number (eg ) Client name(s) I/We declare that AMP may: ~ accept online instructions from the adviser in good faith unless thi s authority is revoked in accordance with this authority, and ~ treat an instruction lodged online as having been given or under taken on instruction from me/us under this authority. I/We indemnify and agree to keep AMP indemnified against all l osses, liabilities, costs, charges and expenses arising from AMP s reliance on this authority or anything done or purpor ted to be done by the adviser un der this authority. This authority may be revoked by me/us or the adviser by notif ying all other parties in writing. If one of us revokes this authority, it is revoked by all. I/We agree that AMP will only be considered to have received notice of any revocation upon actual receipt by AMP of that notice. In the absence of AMP receiving notice of revocation, lodgement of an instruction online is conclusive evidence that this authority has not been revoked. AMP is not required to act on this authority until such time as the adviser declaration is signed by the adviser. X Signature of client X Signature of client Print name of signatory / / / / Client date of birth Date Print name of signatory / / / / Client date of birth Date adviser declaration I hereby accept the grant of the authorisations contained in this authorit y and agree to act at all times only in accordance with both this authority and the client(s)' written instructions. I agree to provide such confirmation, documents or other information of any nature whatsoever that AMP may request from time to time in relation to this authority and anything do ne, or purported to be done, pursuant to this authority. I agree that I will not lodge any instructions online under this authority if I cease to hold a n Australian Financial Services Licence (AFSL) or be an e mployee or an authorised representative of an AFSL holder. X Signature of adviser Adviser number Date / / B A 2 of 2

57 external rollover/transfer request contents and instructions Complete this form if you want to transfer money from another super fund in to iaccess Personal Super or iaccess Allocated Pension. step 1 your iaccess client details Complete the full name in which the investment is held, including client r eference number (if known). step 2 your other fund s details Please provide the details of the superannuation fund you wish to transfer FROM. If you have money in more than one fund, please supply a form for each fund you wish to transfer. You will also need to supply certified proof of identity documents with each form. If you need a dditional transfer forms, simply photocopy this form. step 3 transfer amount Please indicate the anticipated transfer amount and whether it is a full or partial transfer from your old fund. step 4 proof of identify Please provide your certified proof of identity documents. The types of identification accepted are explained in the notes to the external rollover/ transfer request section at the end of this form. step 5 client authorisation You must sign and date the form. Once completed, please send this form together with your cer tified proof of identity documents to: iaccess GPO Box 2754 MelBOuRne VIC 3001 The fund transferring the benefit may ask you to provide the following info rmation about your iaccess Personal Super or iaccess Allocated Pension: Personal Super Allocated Pension Superannuation Product Identification number (SPIn) nmm0006au nmm0005au ABn of Fund Providing this information to the transferee fund will ensure it has all the information it needs to complete the rollover. step 1 your iaccess client details Client reference number (eg I2-01) Mr Mrs Miss Ms Other (please specify) Gender Male Female / / Surname (please print) Given name(s) Date of birth residential address (PO Box not acceptable) Street number and name Town/Suburb State Postcode Country Please complete postal address only if different from the above. postal address Street number and name/po Box Town/Suburb State Postcode Country ( ) ( ) ( ) Home telephone Work telephone Facsimile Mobile telephone address ipac asset management limited ABn AFS licence no Correspondence GPO Box 2754, Melbourne VIC 3001 Adviser Services Investor Ser vices am to 6.00pm Mon-Fri, Sydney time [email protected] Website ipac.com.au Operator: nmmt limited ABn AFS licence no Trustee: n.m. Superannuation Proprietary limited ABn AFS licence no Members of the AMP Group Fund: Wealth Personal Superannuation and Pension Fund ABn of

58 external rollover/transfer request step 2 your other fund s details Fund name Fund policy or membership number Address Town/Suburb State Postcode Country ( ) ( ) Telephone Facsimile step 3 transfer amount Full transfer (approximate amount) $ Partial transfer $ Instruction to other fund trustee To the trustee, I request that you transfer my existing superannuati on entitlements as specified above, to iaccess Personal Super/iAccess Allocated Pension and send a cheque payable to: iaccess GPO Box 2754, Melbourne VIC You are requested and duly authorised to provide iaccess with all the relevant details, including details of my membership and any other information that may be required to effect this transfer. I consent to you speaking with my financial adviser. step 4 proof of identify OR I have attached a cer tified copy of my driver s licence or passport or card issued under State or Territory law. I have attached copies of both: AND Birth/Citizenship Certificate or Centrelink Pension Card Centrelink payment letter or Government notice (<1 year old) with n ame/address. step 5 client authorisation Declaration I declare I have fully read this form and the information completed is tru e and correct. I acknowledge I may ask my superannuation provider for information about an y fees or charges that may apply, or any other information about the effect this transfer may have on my benefits, and do not require any fur ther information. I understand that a transfer of benefits is subject to the terms and condi tions of the old fund, including all relevant fees and/or possible loss of any benefits including insurance cover. I discharge the superannuation provider of my FROM fund of all fur ther liability in respect of the benefits paid and transferred to my TO fund. I request and consent to the transfer of superannuation as described above and authorise the superannuation provider of each fund to give effect to this transfer. X / / Signature of client Date 2 of 4

59 external rollover/transfer request notes to the external rollover/transfer request Important information This transfer may close your account (you will need to check this with your current fund). This form cannot be used to: ~ transfer benefits if you don t know where your superannuation is ~ transfer benefits from multiple funds on this one form a separate form must be completed for each fund you wish to transfer superannuation from ~ change the fund to which your employer pays contributions on your behalf ~ open a superannuation account, or ~ transfer benefits under certain conditions or circumstances, for example if there is a superannuation agreement under the F amily law Act 1975 in place. ~ transfer benefits to a self-managed superannuation fund (SMSF) where you are a member, trustee or director of a corporate trustee of the SMSF. what happens to my future employer contributions? using this form to transfer your benefits will not change the fund to which your employer pays your contributions and may close the account you are transferring your benefits from. If you wish to change the fund into which your contributions are being paid, you will need to speak to your employer about choice of funds. For the appropriate forms and information about whether you are eligibl e to choose the fund to which your employer contributions are made, visit or call the Tax Office on things you need to consider when transferring your superannuation When you transfer your superannuation, your entitlements under that fund may cease. You need to consider all relevant information before you make a decision to transfer your superannuation. If you ask for information, your superannuation provider must give it to you. Some o f the points you may consider are: ~ Fees your current fund must give you information about any exit or withdrawal fees. If you are not aware of the fees that may apply, you should contact your fund for fur ther information before completing this form. The fees could include administration fees as well as exit or withdrawal fees. Your alternative fund may also charge entr y or deposit fees on transfer. Differences in fees which funds charge can have a significant effect on what you will have to retire on. For example, a 1 per cent increase in fees may significantly reduce your final benefit. ~ Death and disability benefits your current fund may insure you against death, illness or an accident which leaves you unable to return to work. If you choose to leave your current fund, you may lose any insurance entitlements you have. Other funds may not offer insurance, or may require you to pass a medical examination before they cover you. When considering a new fund, you may wish to check the costs and amount of any cover offered. If you require additional information about superannuation, you may wish to visit the Australian Securities and Investment Commission website: or the Australian Taxation Office website You can send your completed and signed form with your cer tified proof of identity documents to either fund. completing proof of identity You will need to provide documentation with this transfer request to prove you are the person to whom the superannuation entitlements belong. Acceptable documents The following documents may be used. (i) Photographic primary ID documents (Provide ONE valid document from this section only) Current driver s licence/permit issued by a State or Territory containing a photograph of the person. Australian passport (a passport that has expired within the preceding two years is acceptable). Card issued under a State or Territory for the purpose of providing a person s age containing a photograph of the person (eg proof of age card). Current foreign driver s licence, passport or similar travel document containing the photograph and the signature of the person in whose name the document was issued. * national identity card issued by a foreign government containing a photograph of the person in whose name the card was issued. * If you cannot provide a document listed above, please provide a document from Part ii (a) AND Part ii (b) below. (ii) (a) Primary non-photographic ID documents (Provide ONE valid document from this section) AND Birth certificate or birth extract. * Citizenship certificate issued by the Commonwealth. Citizenship certificate issued by a foreign government. * Pension card issued by Centrelink. Health card issued by Centrelink. (b) Secondary ID documents (Provide ONE valid document from this section) A notice issued by the Commonwealth or a State or T erritory within the preceding 12 months that records the provision of financial benefits to the individual and contains the individual s name and residential address. A notice issued by the Australian Taxation Office within the preceding 12 months that records a debt payable by the individual to the Commonwealth (or by the Commonwealth to the individual), which contains the individual s name and residential address. A notice issued by a local government body or utilities provider within the preceding three months, which records the provision of services to that address or to that person (the document must contain the individual s name and residential address). If under the age of 18, a notice that: was issued to the customer by a school principal ~ within the preceding three months, and ~ contains the customer s name and residential address, and ~ records the period of time that the customer attended the school. * Documents that are written in a language that is not english must be accompanied by an english translation prepared by an accredited translator. 3 of 4

60 external rollover/transfer request have you changed your name or are you signing on behalf of another person? If you have changed your name or are signing on behalf of the applicant, you will need to provide a linking document. A linking document is a document that proves a relationship exists between two (or more) nam es. The following table contains information about suitable linking documents. purpose Change of name Signed on behalf of the applicant suitable linking documents certification of personal documents Marriage certificate, deed poll or change of name certificate from the Births, Deaths and Marriages Registration Office. Guardianship papers or Power of Attorney. under the AMl/CTF requirements the following authorised individuals are able to certify documents: a person who, under a law in force in a State or T erritory of Australia, is currently licensed or registered to practise one of the following occupations: ~ Chiropractor ~ Dentist ~ l egal practitioner ~ Medical practitioner ~ nurse ~ Optometrist ~ Patent attorney ~ Pharmacist ~ Physiotherapist ~ Psychologist ~ Trade marks attorney ~ Veterinary surgeon Other persons ~ An officer with, or authorised representative of, a holder of an Australian financial services licence, having 2 or more years of continuous service with one or more licensees ~ An officer with 2 or more continuous years of ser vice with one or more financial institutions is acceptable for cer tification of Customer identification documents only ~ A person who is enrolled on the roll of the Supreme Cour t of a State or Territory, or the High Cour t of Australia, as a legal practitioner (however described) ~ Agent of the Australian Postal Corporation who is in charge of an office supplying postal services to the public ~ Australian Consular Officer or Australian Diplomatic Officer (wit hin the meaning of the Consular Fees Act 1955) ~ Bailiff ~ Bank officer with 2 or more years of continuous ser vice ~ Building society officer with 2 or more years of continuous ser vice ~ Chief executive officer of a Commonwealth cour t ~ Clerk of a court ~ Commissioner for Affidavits ~ Commissioner for Declarations ~ Credit union officer with 2 or more years of continuous ser vice ~ employee of the Australian Trade Commission who is: a) in a country or place outside Australia; and b) authorised under paragraph 3 (d) of the Consular F ees Act 1955; and c) exercising his or her function in that place ~ employee of the Commonwealth who is: a) in a country or place outside Australia; and b) authorised under paragraph 3 (c) of the Consular F ees Act 1955; and c) exercising his or her function in that place ~ Fellow of the national Tax Accountants Association ~ Finance company officer with 2 or more years of continuous ser vice ~ Holder of a statutory office not specified in another item in this Part ~ Judge of a court ~ Justice of the Peace ~ Magistrate ~ Marriage celebrant registered under Subdivision C of Division 1 of Part IV of the Marriage Act 1961 ~ Master of a court ~ Member of Chartered Secretaries Australia ~ Member of engineers Australia, other than at the grade of student ~ Member of the Association of Taxation and Management Accountants ~ Member of the Australian Defence Force who is: a) an officer; or b) a non-commissioned officer within the meaning of the Defence Force Discipline Act 1982 with 2 or more years of continuous service; or c) a warrant officer within the meaning of that Act ~ Member of the Institute of Char tered Accountants in Australia, the Australian Society of Cer tified Practising Accountants (CPA) or the national Institute of Accountants, with two or more years of continuous service ~ Member of: a) the Parliament of the Commonwealth; or b) the Parliament of a State; or c) a Territory legislature; or d) a local government authority of a State or Territory ~ Minister of religion registered under Subdivision A of Division 1 of Part IV of the Marriage Act 1961 ~ notary public ~ Permanent employee of the Australian Postal Corporation with 2 or more years of continuous ser vice who is employed in an office supplying postal services to the public ~ Permanent employee of: a) the Commonwealth or a Commonwealth authority; or b) a State or Territory or a State or Territory authority; or c) a local government authority; with 2 or more years of continuous ser vice who is not specified in another item in this Part ~ Person before whom a statutor y declaration may be made under the law of the State or Territory in which the declaration is mad e ~ Police officer ~ Registrar, or Deputy Registrar, of a court ~ Senior executive Service employee of: a) the Commonwealth or a Commonwealth authority; or b) a State or Territory or a State or Territory authority ~ Sheriff ~ Sheriff s officer ~ Teacher employed on a full-time basis at a school or ter tiary education institution ~ Member of the Australasian Institute of Mining and Metallurgy When certifying documents, the following process must be foll owed: ~ All copied pages of original documents must be cer tified. ~ The authorised individual must ensure that the original and the copy are identical; then write or stamp on the copied document certified true copy. This must be followed by the date and signature, printed name and qualification of the authorised individual. ~ In cases where an extract of a document is photocopied to verif y customer ID, the authorised individual should write or stamp certified true extract. 4 of 4

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63 fund directory trustee N.M. Superannuation Proprietary Limited registered office 33 Alfred Street Sydney NSW 2000 distributor ipac asset management limited ABN AFS Licence No Level 5 AMP Centre 50 Bridge Street Sydney NSW 2000 postal address iaccess GPO Box 2754 Melbourne VIC 3001 enquiries Telephone Facsimile address [email protected] website ipac.com.au Tax File Number Declaration, NAT , Australian Taxation Office, Commonwealth of Australia reproduced by permission.

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