WELCOME READERS AND NEW EMPLOYEES

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1 WELCOME READERS AND NEW EMPLOYEES Let me introduce myself: my name is Satu Myllys, and I have been working as Export Manager for Fimet since the beginning of this year. I am an MA (Translation and Interpretation) and International Marketing Manager by education and have earlier worked with market analysis for Finnish Export Association Finpro, as well as Project Manager in international exhibition building and event organizing. On my behalf I am delighted at the opportunity to join the unique Fimet staff and also to put my effort into acting as the new editor of Fimet News. Ville Mäkelä was appointed as Sales Manager for Reachway Oy in February and is now selling IT solutions for the chemical industry. We sincerely appreciate Ville s many years of service and wish him the very best. I am pleased to briefly introduce a few other new Fimet employees: Mr Alexey Samsonov, Ms Eerika Korhonen and Mr Hannu Remahl. Alexey is the new Area Export Manager for Russia and CIS countries. He comes to us via YTI Research Centre in Mikkeli where he worked as Project Engineer in the department of Bioenergy. A native of Russian from St. Petersburg, Alexey holds a BBA degree of Business Management. Our newsletter is undergoing some changes in style as the previous editor

2 Eerika is employed at the Product D e v e l o p m e n t d e p a r t m e n t where she researches the usability of dental equipment. She is simultaneously completing her MA studies at the University of Art and Design Helsinki. Here is a brief introduction of Hannu in his own words: I am a 49 years old MSc of telecommunication. I am married, no children. I am known to be a positive, co-operative and helpful fellow. My dear hobbies are golf, floor ball, science fiction, listening of music and travelling. I have been working for over 20 years in telecommunication area in management and development affairs before coming to Fimet Oy. Now I am developing Fimet s quality management, process descriptions (risk management, business and administrative processes), business operating system and document management. In addition, it is our pleasure to inform that Mr Hannu Haili has been nominated as the new General Manager of Shanghai Fimet since 1 January NEW IMAGE PHOTOS AND HOME SITE REFRESH FIMET S LOOK Recently we decided to shoot some new professional quality publicity pictures to be used in advertising. You will find some examples of the photos decorating this newsletter. The pictures will available to all of you on our new home site. The site is currently under construction and that is why we ask you to contact [email protected] for more samples or print quality pictures.

3 NEW UPHOLSTERY COLOURS ATTRACT ATTENTION As a result of high demand for upholstery colour options for F1 dental units we have decided to add some new attractive alternatives. The total number of colour options has risen to 30! The updated list can be seen on the right. New set of samples will be sent to our dealers during May and the beginning of June.

4 MORE OPTIONS FOR MONDO Every dentist and clinic is different. This is why it is important that you can design equipment according to the specific needs. The original concept of F1 MONDO is based on a high level of standardization and fewer options. However, following to many requests from our Customers regarding model we can now offer a wider selection of options which are not limited by the number of units ordered, for example hanging hoses, F1 dual joysticks, scaler, multimedia system, water heater and additional autoclavable porcelain bowl. Sometimes we are asked why the Mondo instrument options, like curing lights or scalers, are more expensive than those chosen from our ordinary price list. The answer is simple the options for Mondo already include the price of instrument modules. In addition, we have been packaging the options in order to get easier selection and a more standard product varying it is always a bit more expensive. We will send you a separate with attached Excel sheet for Mondo orders. Hopefully this will help you to generate more good sales. F1 classic headrest Autoclavable porcelain bowl F1 dual joysticks SUCCESSFULL INFECTION CONTROL As one example of the many hygiene options that can be chosen from our price list we wish to draw your attention to F1 Autoflush an automatic flush for instrument lines (for units with dorio arms). It is strongly recommended to clean dental unit lines at the beginning of every day from any patient material that may have entered. The F1 Autoflush flushes unit- and instrument water lines for 3 minutes. The product comes with an autoclavable instrument holder fitting onto the cuspidor bowl.

5 COMING EVENTS Since the last issue of Fimet News we have again attended many dental shows around the world. Here is short list of coming exhibitions where Fimet F1 products will be shown either on our own or our local dealers stand: May, Dentima, Krasnodar, Russia 3 6 September, Medvin Dentistry 2008, Kiev, Ukraine May, Krasnodar, Russia 9 12 September, Dental-Expo 2008, Moscow, Russia September, CEDE 2008, Poznan, Poland 2 4 October, BDTA Dental Showcase, London, UK October, 8th Ukrainian International Dental Show, Kiev, Ukraine October, VIII Dental World 2008, Budapest, Hungary October, Nordental, Oslo, Norway October, Dental-Expo Ufa 2008, Ufa, Russia October, BelarusDent 2008, Minsk, Belorussia November, Finnish Dental Congress and Exhibition 2008, Helsinki, Finland November, ADF, France, Paris FIMET ON SUMMER HOLIDAYS - KESÄLOMA IN FINNISH We use this opportunity to inform you early enough about our summer holidays. The factory is closed between 21 July and 17 August. All of us will be on holiday during weeks 32 and 33 (4 to 17 August). Please remember the holidays while planning your schedules and placing orders. We will remind you about the dates also later on. INTRODUCING FIMET PURCHAS- ING DEPARTMENT: WE ARE ALWAYS PATIENT AND POSITIVE! Every now and then we all make certain purchases needed for everyday life, like goods for home or grocery; and we are quite good in that. But just imagine that your task is a bit more difficult: to plan and make purchases for a complex and diversified production facility like Fimet! Just think of hundreds and hundreds of spare parts, required for production process at certain time and in exact quantity, and delivered without any single delay or mistake. Think of all the responsibility, patience, reliability and purchasing skills that one should possess in order to succeed in this business. Fimet is happy to introduce our purchasing professionals Päivi and Tapio, who together form Fimet Purchasing Department. Päivi and Tapio work in the same field, but in different areas: Päivi makes purchases from abroad (mainly from Europe), and Tapio deals with

6 domestic market. In brief, their work might be described as buying stuff - but in fact they are involved in various processes: planning and scheduling, contacting and negotiating, ordering and tracking, receiving and unpacking, and finally delivering to the production. And of course, a lot of paper work; and, naturally, a lot of internal communication our Purchasers work in close cooperation with the sales department. We are always patient and positive in any situation! Päivi says, and we understand that it is really the most professional and efficient approach to the complicated industrial purchasing process. Written by Alexey Samsonov Tapio on the left and Päivi holding the lamp SPORTS NEWS The unofficial chess championship match of Fimet was played between former Russian Area Export Manager Kirill Zelenski and Kari Kiviniemi from R&D, Kirill winning the Fimet champion title. Kari (on the left) and Kirill concentrating on the game Almost every fifth Fimet employee plays a game called sähly. It is a kind of floor ball where 3-6 players can be on the field at one time. Each player has a maximum 120 cm long stick made of synthetic material such as fibreglass or plastic. The ball is made of plastic and its diameter is 72 mm.

7 In addition to schoolchildren and students, many work places have also taken up sähly and the so-called intercompany matches have come to stay. Our team even took part in a floor ball tournament between 58 teams. This time success was moderate but ambitious goals are already set for the 2009 tournament. GIVE US YOUR INPUT If you have any news, views and comments that might interest Fimet News readers please send us your e- mail to: [email protected]. PS. We attach an example of our new style of marketing material a brochure made together with our Finnish dealer Hammasväline Oy. Team FIMET in action.