ARMORED TRANSPORT OPTIMIZATION

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1 ARMORED TRANSPORT OPTIMIZATION

2 LOWERING COSTS BY 20% CMS consultants assist financial institutions to optimize their armored transport contracts. Cash Management Solutions (CMS) consultancy service leads to a range of benefits for your business; reducing costs of cash by upwards of 20%, improving cash availability and reducing balances. Optimizing the cash cycle can present opportunities and challenges when managing cash collections and deliveries. Different operating models face obstacles that impact negatively on administration and costs. With 24 years experience in negotiating, managing and monitoring major contracts for hundreds of corporations around the world, CMS has unprecedented knowledge of the economic drivers underlying armored transport services. ABOUT CMS Regardless of your software, service or supplier arrangements, CMS works with you to enhance performance. Lower costs Increased cash availability Reduced risk

3 GLOBAL CASH MANAGEMENT CONSULTANTS Founded in 1991, CMS assists financial institutions in managing cash across more than 20,000 sites in 29 countries for banks, independent ATM deployers and travel money operators. With a track record of improving clients cash operations, we work within supply chains to optimize costs and streamline processes. Our solutions deliver associated benefits including increased cash availability, reduced risk and intelligent business insight. 24 years experience in cash management consultancy 20,000 sites across 29 countries Scheduling 1 million+ armored transport visits a year Working with all major armored transport providers Cash Management Solutions is the publisher of the Global Cash Report - a periodical that provides a voice to cash and the cash industry. Subscribe for free at

4 WHAT MAKES CMS UNIQUE? Independence Expertise As a truly independent organization, CMS is free from any conflict of interest that might be present with other organizations within the supply chain. We are therefore able to align our interests with yours and work alongside all the providers in your supply chain. Working with armored transport suppliers around the world, CMS utilizes specialist techniques developed over 24 years of experience to optimally schedule over 1 million visits each year. This experience forms our basis to understand the complex factors impacting your network. Adaptability Knowledge SERVICES We believe the requirements of each client are different. Our ethos is to tailor our leading solutions to your needs. This contrasts with generic off the shelf software products with modular applications. Recognizing the unique factors impacting your network, we will create a tailored solution to meet your requirements. Our expert consultants combine sophisticated systems with supply chain knowledge to make smart recommendations that incorporate a wide range of considerations. From supplier management and models, to geographic spread and seasonal trends, our human intelligence cannot be replicated by software alone. Regardless of your software, service or supplier arrangements, CMS works with you to enhance performance.

5 GETTING THE BEST PRICE How do you know you are getting the best service and price? Benchmarking pricing is complex and ineffective. Every branch and ATM has unique characteristics, making one size fits all pricing inefficient. Factors affecting armored transport pricing: Distance Location Banking/trunking points Average cash value Activity risk level Size of contract Competition The armored transport industry is both capital and labor intensive. The way requirements vary across your branch and ATM estate impact these two economic drivers and have a discernible effect on pricing and service. Arriving at the price each visit should cost therefore requires complex analysis. 24 years experience in negotiating, managing and monitoring major contracts for hundreds of corporations around the world gives CMS unprecedented knowledge of the economic drivers underlying armored transport services. Using state of the art simulation techniques, our armored transport benchmarking software is able to assess your business requirements against cost structures and arrive at optimized prices. These powerful outputs can then be used to negotiate the best rates with your service provider. Time on site Visit frequency Service days Time windows Type of vehicle Key holding Gas prices

6 ENSURING THE BEST SERVICE You rely on armored transport services to maintain cash availability; strong service levels are essential. Very often, service level agreements (SLAs) are ineffectual and not suitable for your requirements. Assuming the service is of a high standard, most of the time this doesn t matter. However when things go wrong they can go badly wrong, resulting in availability issues and unnecessary stress to your operations. During periods of strain, fixed costs mean armored transport providers are often unable to increase capacity. The provider may prioritize some clients over others meaning your schedules will be competing for a share of a limited service. With a comprehensive service level agreement in place you can ensure your business is the priority. CMS works collaboratively with clients and their armored transport providers to deliver SLAs that are realistic and fair. We seek to capitalize on specific supplier strengths and find ways to mitigate weaknesses. We avoid onerous clauses and overly severe penalties but ensure that actions have consequences. Every SLA that CMS writes is unique to the needs of the client. We work through those needs to understand the level and type of service required. We use simulation software to stress test the service and understand consequences of failure. Through this we are able to define key performance indicators (KPIs) and remedial action when they are not met.

7 OPTIMIZED SCHEDULING Our unique scheduling service works to optimize your cash supply chain. By modeling individual site cash withdrawals (and, if appropriate, deposits) against your current replenishment schedule on a daily basis, we evaluate your current situation and costs using our specially-adapted analytical tools. We then produce an optimal schedule taking into account all the factors that affect your cash delivery requirements; ATM cassette capacity, security limits, denomination splits, event management, supplier SLAs, interest rates and many others. Our scheduling service can be provided as a oneoff project, or we can work with you to continually optimize your cash collections and deliveries on an ongoing basis. We analyze over 16,000 scheduling options across a 14-day period to implement an optimal replenishment solution for each individual site in your network, factoring in cash-flow, cost, risk and operational requirements. An innovative approach to scheduling, combining scientific analysis and simulations for an optimized solution on a site-by-site basis. Cost savings through an optimized schedule Retain complete transparency and control Reduce administration time Improve supplier performance

8 MONITORING SERVICE QUALITY Sophisticated analytics empower you to make intelligent decisions. There s little point in having a service level agreement if you don t regularly monitor service quality. Having already negotiated a best practice contract and SLAs you want to be sure the terms are adhered to. At CMS, we develop a monitoring process for each client. Working with your supply chain we develop reporting techniques that ensure transparency and hold your supply chain to account. We develop depot and route monitoring statistics so you can pinpoint areas not performing as they should and seek remedy. We monitor services within SLAs, and those outside, examining remedial action and the impact of failed services. Because you have undertaken a rigorous selection exercise and agreed a tough but fair service level agreement, your armored transport service will be excellent most of the time. However, if and when things do go wrong, you can trust CMS to provide timely advice on how to mitigate the impact of poor service in order to maintain maximum availability.

9 Lower costs Increased cash availability Reduced risk THE CMS ARMORED TRANSPORT AUDIT Utilizing expert knowledge of the cash industry, CMS armored transport optimization audit can provide a critical assessment of your current cash collection and delivery structure. We analyze existing operations to benchmark processes and outputs against the market and best practice. WORKING TOGETHER CMS highly skilled consultants adopt a unique approach to the underlying strategy of cash collections and deliveries, utilizing sophisticated systems to make smart recommendations that incorporate a wide range of considerations. Through this approach, our experts identify improvements in: Pricing Scheduling Service quality Contract terms Service level agreements (SLAs) CMS armored transport optimization audit is designed to promote excellence from suppliers and assist clients in achieving significant operational improvement. It is the best approach to drive maximum value from your armored transport contracts.

10 OPTIMIZING ARMORED TRANSPORT CONTRACTS Learn what an intelligent approach to cash collections and deliveries can do for your network. What we need Easily accessible data including pricing, scheduling, service quality, contract terms and existing SLAs. What we do CMS conducts an extensive review of your armored transport arrangements, looking at all aspects of your contract and service to identify areas for improvement. These areas include pricing, scheduling, service quality, contract terms and SLAs. What you receive We benchmark all areas against best practice and make recommendations for change. We are happy to be paid by results. If we can add value, you pay us in accordance with the benefits we can bring; if not, then you pay nothing at all. It s simple, we take all the risk. There s no catch. Join hundreds of other businesses in working with CMS to improve your armored transport service. [email protected]

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