Negotiation Hub. International Training Course Based on

Transcription

1 Negotiation Hub International Training Course Based on Yerevan Armenia 7-16 December, 2015

2 Summary Countries: Norway, Armenia, Turkey & Georgia Location: Yerevan, Armenia Dates: 7-16 December 2015 Coordinator Organization: KREM Rekruttering Hosting organization: Synergy Youth NGO & Negotiationlab Based on Why this training course? Like it or not, you are a negotiator. Everyone negotiates something every day. You negotiate with your family about where to spend the weekend. You discuss a raise with your boss. You try to agree with a stranger on the price of his house. We buy and sell, manage workers and work for managers, deal with friends, family, colleagues, merchants, organizations, and institutions all the time. But how does one become an effective negotiator? Life and job experience certainly plays a role, but for most, taking their negotiation skills to the next level requires outside training. Designed to accelerate your negotiation capabilities, «Negotiation Hub» based on Harvard developed concepts and methodologies examines core decision-making challenges, analyzes various negotiation scenarios, and provides a range of competitive and cooperative negotiation strategies and tools. This program will help you shape important deals, negotiate in uncertain environments, improve working relationships, claim (and create) more value, and resolve seemingly intractable disputes. In short, this 10 day program will prepare you to achieve better outcomes at the table, every single time. Unforgettable intercultural experience! The training course aims to provide a unforgettable and rich intercultural experience where people from different countries and culture bring their touch and insights to the TC creating a synergy of learning and new friendships. Discover Armenia! Participants will have opportunities to discover Yerevan and Armenia. Participants will be given selfstructured free time mainly in the afternoons to engage in activities of their choice. Optional excursions and trips will be organized making stay both as relaxing and fun as possible! Negotiator s skills set The training aims to develop the following skill sets: 1. Problem Solving skills 2. Relationship management skills 3. Strategic process design skills 4. Communication skills. Key Topics 1. Distributive and integrative bargaining - Anchoring, ZOPA, Information asymmetry. 2. The 7 elements of principled negotiation - Communication, relationship, interests, options, objective criteria, BATNA, commitment 3. How to change the game and confront manipulative techniques. 4. Trust in negotiation. 5. Multi-party negotiations: Coalition building and breaking 6. Strategic management of negotiation processes. 7. Emotions in negotiations: going beyond reason.

3 Methodology Since the aim is to develop skills, 80% of the course is practice and 20% is theory. Participants will take part in various real-life based negotiation simulations which will be recorded and analyzed step by step to reach maximum learning. Sample list of role-play simulations: Neighbors negotiating over sales of adjacent lot. Applying for a job: negotiation over salary and terms of work. Negotiation between a client and service provider regarding unmet demands. Business and property sales negotiation between two companies. Real estate developer negotiations with the city council for project approval. International negotiations regarding the price of a commodity. 10 party, multi-issue, emotionally loaded negotiations regarding the fate of an urban construction project. Includes both internal and external negotiations. Coalition building and coalition breaking exercises. 5 party, multi-issue negotiations between actors from public and private sector as well as union and activist groups over 3 billion dollar worth investment project with potential environmental repercussions. The participant is at the center. The analysis, discussions, and the flow of learning will be constructed on the spot upon participant s personal experience. Participants will learn how to read negotiation elements and techniques through various movie clips of real life negotiations. Participants will get a full range of negotiation materials and resources. Reading materials will be provided both in electronic and paper format. Certificates Certificates will be provided upon successful completion of the course. Arrival and Departure dates Yerevan Armenia 7-16 December, 2015 Arrival: Departure: December 6, 2015 in Yerevan (Hostel check in by 11:00 am) December 17, 2015 from Yerevan (Hostel check out by 11:00am) Note: Bear in mind that according to the guidelines of Erasmus+ program the travel back must be realized by participants on direct way within maximum of 2 days. In case of longer stays or indirect travel (holiday travel, etc) there is no chance of reimbursement. Always get the approval from organizers for your flight before purchasing it. Early arrivals or late departures are at the responsibility of the participants to pay for stay. If you arrive early or leave later than the dates above you have to cover your own accommodation or food. Participants profiles: 32 Participants - Residents of Norway, Armenia, Georgia and Turkey (18 years old and up. No upper age limit) - Good English language skills. - Interest and commitment to attend the full duration of the training Registration of participants is final only upon purchase of flight tickets.

4 Registration fee All participants have to pay 75 EUR registration fee upon arrival in Yerevan. (Note: Members MERK Rekruttering are exempt from this fee). Accomodiation and food The Training course will be implemented in the frame of the Erasmus + Programme: Accommodation and food will be covered 100% by the organizer. In Armenia, participants will stay in JR s House Hostel in the heart of downtown Yerevan where all major attractions are within walking distance. Towels are available in the rooms. There is WiFi Internet Connection in the reception hall Participants will share rooms. 3-8 Participants will be provided with three meals per day & a coffee break. Important notice on food: Please, keep in mind, that the provided food may differ from the food you are used to have in your country, and, even in case of providing food for special groups, e.g. (if you are heavily meat eater or vegetarian) it may not fully meet your expectations. We strongly recommend participants to inform the organizers IN ADVANCE about any special needs. Travel and reimbursement Travel expenses will be covered 100% according to Erasmus + limits as follow: Exchange in Armenia: 6-17 November Country Calculated start city Maximum Reimbursement amount Norway Oslo EUR 530 Armenia Yerevan EUR 0 Turkey Eskişehir EUR 275 Georgia Tbilisi EUR 180 [Note: Travel for Georgian participants will be organized by Hosting Organization. See below] Important! Please read carefully! - Maximum reimbursement amount is the maximum amount a participant can be reimbursed. Anything above this amount will have to be covered by the participant. - To be reimbursed: Participants must provide 1. Tickets (Airline, bus, train..etc): Original or electronic 2. Invoice 3. Proof of payment: Receipt for cash/ credit card slip or bank statement in case of transfer 4. Flight boarding passes

5 - Travel cost will be reimbursed through bank transfer after the Training Course after you have submitted as return boarding passes and all the other documents above (Exception: for logistical reasons travel for Georgian participants will be arranged and paid for by organizers) - Calculated Start city is the point where travel distance is calculated in the project. While you may start your travel from anywhere in your country, if your start location is not the city mentioned above then you need to provide organizers with some other information. If this is the case, please consult with organizers - Bear in mind that according to the guidelines of Erasmus+ program the travel back must be realized by participants on direct way within maximum of 2 days. In case of longer stays or indirect travel (holiday travel, etc) there is no chance of reimbursement. Always get the approval from organizers for your flight before purchasing it. For Participants from Georgia - The hosting organization in Armenia will arrange your travel to Yerevan and back via a minivan from Tbilisi. Participants will not need to pay anything for travel. For Turkish Participants - Visa: Participants from Turkey with regular passports can get visa on the border upon arrival. Invitation letters will be provided upon request. - Travel route: Best option is to fly to Tbilisi in Georgia (better in group). We can organize that a car/minivan picks you up from the airport in Tbilisi and brings you directly to the hostel in Yerevan. Further info will be provided. In all cases the travel budget of 275 EUR should be enough to cover all your travel costs. Always get the approval from organizers for your flight before purchasing it. Visa: EU member state citizens do not need a visa to enter Armenia. In case of need, you can apply for e- visa here Please, check the validity of the passports before the departure! Local Money: The Armenian Currency is called ARMENIAN DRAM. In the shops US dollars and Euros are not taken. There are many places in Yerevan where you may exchange money (from Euros and US dollars). We recommend using cash instead of credit or debit cards as fees usually have to be paid when withdrawing money in Armenia. The approximate exchange rate is: 1 USD AMD ; 1 EUR AMD; You can always check the exchange rate at: Note: Norwegian krone is not accepted in Armenia. Bring either EUR or USD. Armenian Mobile Phones: There are three mobile operators in Armenia: Beeline, VivaCell-MTS and Orange. In case you need an Armenian Mobile/Sim card, please inform the organizers and we ll help you get one!

6 Things to bring and do Mandatory! - Bring Healty food and drinks from your country/region for the intercultural evening (We kindly ask all participants to bring some national drinks, snacks and music from their home countries, as a contribution to the intercultural evening, please bring already prepared snacks/food, you will have possibility to cook.\ - Bring sweets from your countries as we are going to have intercultural coffee breaks - Your Country Flag - Medicine, if you have allergies/or you periodically need medicine, please bring what you may need! Recommended! - make sure you have an insurance (travel, health, accident, liability), to inform you this costs cannot be reimbursed, its fully on participants - laptop (we will have wifi access in the reception of the hotel) - Photo camera - Music, games, photo camera, cash, Organizers: The exchange in Armenia will be implemented by Synergy Youth NGO in cooperation with its partners and is responsible for organization, administration and logistics of the training course in Armenia. Contacts: Liana Avanesyan liana.avanesyan@yahoo.com To apply To apply please fill in the attached application form and return to: Liana Avanesyan liana.avanesyan@yahoo.com Deadline: November 3, 2015