The Taxback Group. Client Services
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1 The Taxback Group Client Services
2 2 INTRODUCTION The Taxback Group provides world-leading taxation, financial, travel and corporate promotional services to an international client base. The Taxback Group delivers services to clients throughout 100 countries via its global footprint of 31 offices in 24 countries. Group headcount is currently at 940. HISTORY Taxback.com was the original and founding company of The Taxback Group. The company started by providing income tax refunds for overseas workers back in Since then, additional products and services were developed for both individual and corporate clients in the areas of finance, travel and fulfilment.
3 OUR BRANDS 3 The Taxback Group is parent to a spectrum of brands including: GLOBAL PAYMENTS Our Global Presence
4 4 The Taxback Group Services Our companies provide a range of services including: Tax returns Tax compliance VAT services Money transfers Corporate promotions Withholding tax recovery Global mobility services International payroll Travel visas Work Permits Inter-company transfers If you d like to know more about any of the services in this brochure contact: Mark Graham, Global Mobility Manager Mobile: mgraham@taxback.com
5 Global Mobility and International Payroll from 5 Taxback.com provides a wide range of tax return and withholding tax reclaim services. The global mobility and payroll divisions have increased significantly over the last 18 months and Taxback.com recently won Exporter of the Year in the 2014 Export Association Industry Awards. Global Mobility Taxback s experienced Global Mobility team provides a full range of services to help companies manage international assignees and keep costs low. When a company has staff working from numerous tax jurisdictions in a given year, or relocating to a different jurisdiction for a period of time, ensuring compliancy with domestic and international tax laws is essential. Our multi-faceted service assists with the following: Tax equalisation calculations International payroll compliance Withholding tax reclaim Foreign tax obligations Assignment remuneration planning Equity remuneration advice Home and host country compliance Employee and employer tax registrations Company policy documents Double taxation relief claims Social security applications Travel and subsistence assistance
6 6 International Payroll Payroll services can become complex when a company has got staff operating within several different tax jurisdictions within a given year. Whether you have domestic staff only, or expatriate employees, we can tailor the right - and cost-effective - payroll solution for you. Taxback.com s experienced tax professionals provide a seamless payroll service that takes care of tax and social security responsibilities across multiple jurisdictions. We have the facility to work in multiple currencies and can arrange split payments if required. Worldwide payroll calculations Multiple jurisdiction service Payslips for all employees Payment of Directors fees Choice of payment frequencies Coordination of tax and social security payments Tax and social security deductions, calculation and advice Employer wage tax return reports and submission Updates on rate changes for pensions and social security contributions Payment of net pay into employees bank accounts Year-end documentation supplied to employees Why outsource your global mobility requirements? By outsourcing your global mobility requirements to Taxback.com, you ll have just one point of contact across multiple jurisdictions. Aside from peace of mind, this will guarantee that the tax and social security responsibility on both the employer and employee side are correct at both ends of the secondment / rotation.
7 Money transfer services from 7 TransferMate is a payment institution providing a costeffective money transfer and foreign exchange service for clients. Established in 2005 and headquartered in Kilkenny, the company currently employs over 140 staff members across the world. Our clients comprise:» Companies making and receiving foreign currency money transfers to suppliers overseas.» Individual clients transferring money to live/work overseas, for international studies, overseas pensions, buying/selling overseas property and other assets.» Charities and Not-For-Profit Organisations We re regulated by the relevant competent authorities to provide payment services to clients in the EU, over 40 States of America, Canada, Australia, New Zealand and Hong Kong. Each client has an account manager providing a dedicated service. Our foreign exchange platform is available 24/7. It connects directly to the world s largest banks enabling straight-through-processing and unlimited payments. We have a number of partnerships with companies including Quickbooks, MYOB and SAP Business One and we continue to add to this base. TransferMate provides a range of services including: Foreign exchange platform Live Spot Rates Live Orders Variable Flexible Spot Contracts Online payment system with tracking and receipt generator
8 8 VAT Services from Taxback International is recognised as a world leader in technical innovation, assisting clients around the world with their VAT challenges. From sole traders seeking a once-off VAT rebate, to medium-sized organisations with international VAT obligations to global corporations seeking an integrated one-stop VAT solution, Taxback International streamlines the process and maximises your organisation s VAT reclaim opportunity. VAT Recovery of large scale travel and entertainment expenses Centralised EU VAT compliancy services. VAT Reviews VAT compliance Case Studies Taxback International provided a 60% increase in VAT recovered 50% increase on reclaimed VAT Taxback International increased their VAT refund by 40%
9 Corporate promotions from 9 Sales Promotions provides full service solutions that ensure your promotions and fulfilment programmes meet your key business objectives and maintain your core brand identity. Sales Promotions is a recognised world leader in the Promotional Management and Fulfilment Industry. We currently serve a range of clients from leading multinational corporations through to single country retailers/ e-tailers. Our 24 hour multilingual call centres provide unparalleled customer support, while our state-of-the-art promotional micro-sites give our clients and their customers access to online updates and live chat facilities. We enable our clients to execute and evaluate their promotions with the most powerful real-time reporting and analysis tools available anywhere. Our Services Cashback Promotions Gift with purchase Loyalty programmes Sweepstakes Branded prepaid debit cards Trade-In Promotions Try before you buy Money back guarantee Warranty programmes Coupons Employee Reward Schemes
10 10 International payments from PaytoStudy is an online educational international payment solution which eliminates the international wire fees and tedious administration associated with making international payments. The key element of the service is a system which allows international payments to be made and received via local banking networks. This is supported by an online portal where payment information and history are recorded and users can access current foreign exchange rates, instructions and bank account details for our banks around the world. We have been successfully using PayToStudy to process International Payments made by our International students in respect of their Tuition and Accommodation fees since August We have integrated our systems which was quick and simple leading to reduced administrative burden on processing incoming payments. We are particularly pleased with the online tracking capabilities and daily remittance reports allow us to monitor, identify and allocate these payments with ease. As there are no commission charges taken or differences in the currency exchange rate, we receive the full amount remitted and due to the college. I would recommend PayToStudy to institutions looking to reduce the amount of administration involved in identifying and processing incoming direct to bank payments and those hoping to eliminate transfer fees. Dermot Cronin Manager, Student Finance Academic Registry Services Make a local transfer in your own currency Payments can be processed and receipts issued within 48 hours No more unallocated payments Eliminate international receiving/ sending transfer fees No set-up costs 24/7 online tracking 24 hour customer support via live chat, skype, phone and Bulk payment facility - one local transfer can cover multiple payments
11 Travel visas from 11 Established in 2003, VisaFirst processes 800,000 visas annually worldwide. We operate from 24 offices including central locations in Ireland, Australia, USA, UK, France and Netherlands. VisaFirst supports many of the largest international corporations, governmental agencies, travel management companies and international airlines with their visa requirements. We use registered visa agents to prepare and submit visa applications in compliance with immigration regulations. We have the experience and flexibility to ensure that our clients receive the highest calibre of immigration services that they would expect from a global visa processor. VisaFirst provides a full range of immigration solutions thus ensuring our clients arrive at their destination on time while complying with local immigration regulations. Our Visa and Consular Service Long & short stay business visas Intercompany transfers Employer sponsored work permits Employer business approvals New business start-up applications Investor visa applications Advisory Services Oversee the visa application process from beginning through to visa grant Guidance on appropriate visa strategy Advice on security and medical clearances and passport checks Counsel on entry and departure procedures Document procurement Dependent / family member visa processing Associated Products and Services Business invitation & Tourist vouchers Documents attestation for countries outside EU, US and Australasia. Passport application and renewal Arrival services
12 Taxback Group Clients Mark Graham, Global Mobility Manager Mobile:
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