15. What is the best thing about your GP surgery?
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- Garey Walters
- 8 years ago
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1 15. What is the best thing about your GP surgery? - Friendly and local, it's history (via various changes) goes back over a century! - Really helpful - Quick appointments, friendly receptionists - Availability - They listen, care - Continuity of care - Friendly staff and willing to help - It's war, and receptionist ringing for a taxi - Very friendly & efficient - It's always very clean and all of the staff are very helpful - Very efficient, able to book an appointment without having to have a telephone consultation - Polite staff - Friendly, helpful staff, friendly, always try and accommodate - Proactive and efficient - The staff, people to home, usually very accommodating - Helpful staff - Accessibility - Only just joined bit seems friendly - Really close by - Near to home - Friendly and helpful staff members - Friendly & good doctors - Easy to understand, reassuring - Friendliness - Staff - Clean and tidy
2 - Friendly and very helpful - Good doctor. Helpful staff. - Polite and friendly staff - It's close to where I live - Efficient - Prompt/polite and helpful staff - Nothing and late appointments - All the staff are helpful and pleasant - Friendly staff - Normally quick and efficient - Near home - Friendly, try to get you seen by Dr at earliest convenience. Thoroughly checked. - Pleasant atmosphere - It's local - Staff friendly - Accessible, clean, friendly - Very local and has diabetic specialist nurse. - Staff and doctors always approachable and easy to talk to. - Pleasant staff and clean - I can usually get in when needed - Helpful staff - Friendly - Ease of access and proximity to where I live. - Clean, calm - Helpful friendly service. The doctors always have time for you. - Very friendly - Clean - Getting appointments easily and within a reasonable time - Easy access and nursing staff do not change very often so they know me personally. - Being very close to home, plenty of doctors to get an appointment.
3 ity and relationship with GP - Close to home - Friendly/helpful staff - very clean - excellent availability - privacy. - Friendly and convenient - Very good - Helpful staff - Friendly staff and good doctor - It's there - The staff are very helpful - Small, friendly - Helpful, pleasant and competent - All staff very approachable. I like the fact that it is not a huge medical centre with many doctors that you don't know - Friendly and through service - Always on hand to answer any of my questions - All - Close to home - Close to my home, nice doctors, nurses and staff. - Has doctors and everything - Very friendly - Friendly - Satisfactory - Very pleasant - The staff. - It's local - convenience - seems quite organised - friendly staff and doctors - Friendly staff - You know what to expect and are treated well for me - My asthma nurse - I can talk to her about anything. She is compassionate and a good listener - all staff very friendly approachable easy to obtain appointment. - friendly nurses and receptionists
4 - they all listen - Opening times as can access at 7:30am - efficient - Friendly - Senior Nurse - Always able to help and friendly. Always welcoming. - Modern - Close to home. Seems to offer appointments reasonably quickly - They are very friendly & helpful. - Booking on-line - They are good at what they do - Works well & polite, friendly - Convenient location - always clean - Friendly & local - Friendly, informative, patient knowledge & rapport - good follow-up regarding chronic illness - always remind you. ity and usually able to book appointment without too much waiting. - close to where I live - 5 minutes walk from home - very helpful - clear, modern surgery, friendly staff - seeing the same faces is nice e.g. receptionists and not far from where I live - distance from home & car parking - close to home - the staff are very friendly and helpful, also I like it because its easy to get to and helpful - its very good - you can get help with medical problems - always available - in the middle of town so its quick and easy to get to - Friendly, good parking, easy to obtain an appointment, do not leave to wait too long for an appointment or whilst at the surgery. - helpful, family feeling - being local
5 and helpful - convenient, easy to park, friendly staff - friendly and helpful and local - Dr Hama - they all know what they are doing and they do it extremely efficiently - staff - friendly helpful very good staff and nurses - Close location - Caring and helpful receptionists, understanding doctors - Very clean very friendly and helpful - its round the corner - very friendly - helpful, take illness seriously - very clean helpful staff - clean tidy - very helpful with any problems - service of all staff - usually seen on time - I find the surgery to be very helpful and full of nice people to help with any problems - convenient to home - very friendly staff - Always got an appointment when I wanted one. - everyone is very kind - service n efficiency - right on the doorstep - friendly local service - well located, good doctors, good nurse practitioners, generally easy to get an appointment - friendly doctor - good staff, local - helpful and close to home - Mrs Hama, nurses and receptionists especially Lisa who has always been so kind. - its warm - close to home
6 and friendly ity - usually can get an appointment - kind friendly and understanding - clean, friendly staff - friendly environment - convenient, friendly staff - close to where I live, good doctor - friendly staff - clean, well equipped, friendly staff - very helpful - efficient ity - its efficient and quick, staff are lovely - close to my home - I can always get an appointment when I need one - near home with in walking distance - clean helpful staff - helpful staff also very good at seeing you fast - children are seen quickly - helpful staff - usually seen on time for appointment - reminder texts - appointments - they listen to your problems - the best thing is its close to where I live - close to my home - very friendly - all good - service - Friendly reception staff, willing to refer on - they always seem able to help
7 - receptionist always polite, helpful and friendly. Doctors always polite, helpful and give enough time to sort out problem. - very quick - Quickness in being seen - friendly helpful - easy access - helpful advice and service - friendly, helpful reception - very helpful - make you better hopefully - convenient location - receptionists are always helpful and approachable - very close to home, very friendly and helpful - everything - Efficiency - helpful professional - LOCAL, FRIENDLY, CLOSE TO PHARMACY - no comment - helpful receptionist - helpful polite staff - efficiency - close by - reception staff and nurses - don't come that often to have opinion - friendly, helpful staff. understanding GP. Good relationships - friendly, helpful, clean, plenty of seating - Friendliness of staff, doctors very good. and friendly caring - text to remind re appointments. Surgery efficient/ clean/not overcrowded. Good doctors/nurses/staff - friendly clean, easy access, very helpful staff and doctors - clean, friendly, professional courteous - opening times and location
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PATIENT PARTNER The Silent Receptionist... working away in the background, handling calls that receptionists would normally handle Esther Jackson - Practice Manager now your patients can book an appointment
Questions often asked by patients and answers from the Randolph Surgery
Questions often asked by patients and answers from the Randolph Surgery 1. Why does the Randolph Surgery insist that everyone over 40 (or anyone who requires prescribed medication under 40) has a comprehensive