ECONOMIC AND SOCIAL COMMISSION FOR ASIA AND THE PACIFIC UNITED NATIONS BUILDING, RAJADAMNERN NOK AVENUE, BANGKOK 10200, THAILAND
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1 UNITED NATIONS NATIONS UNIES ECONOMIC AND SOCIAL COMMISSION FOR ASIA AND THE PACIFIC UNITED NATIONS BUILDING, RAJADAMNERN NOK AVENUE, BANGKOK 10200, THAILAND REQUEST FOR EXPRESSION OF INTEREST (EOI) Title of the EOI: Provision of Web Development and Design Services Date of this EOI: 6 July 2015 Closing Date for Receipt of EOI: 31 July 2015 EOI Number: 16/15 address: escap-pu@un.org Address EOI by fax or to the attention of: Chief, Procurement Unit Fax Number: (66 2) UNSPSC Code: , , , , BACKGROUND INFORMATION The United Nations Economic and Social Commission for Asia and the Pacific (UNESCAP) organized the Asian and Pacific Energy Forum (APEF), a ministerial-level intergovernmental conference in May APEF has mandated the ESCAP secretariat to support the implementation of the Forum s outcome documents, and to provide a Review and Assessment Mechanism towards that purpose. Against this background, ESCAP has provided member states web-based data and policy information access through the new Asia Pacific Energy Portal in order to fulfil the mandate and raise the profile of APEF among member states at regional and global levels. The Portal is developed using the most modern data management, visualization, and digital library platforms. The first phase of the portal development has been completed to provide data and policy information at national and regional levels, enable data and policy search functions, comparison across countries and regional groupings, and data visualizations. The contract will cover the development of the second phase of Portal development, introducing user workspaces, resource and infrastructure mapping, policy mapping, additional charting functionality and country pages. All work completed under this contract must integrate and build upon the completed and existing data visualization development work completed during initial stages. SCOPE OF WORK The contracted institution will be responsible for the delivery of software development and design services to support the development of a highly interactive Portal. The scope of work includes but will not be limited to: Work Item User workspace Description Platform enabling users to create their own workspace where they can file, return to, and modify data and policy components within project collections
2 Resource and infrastructure mapping Statistical data and metadata management and exchange Policy mapping tools and visualizations Custom Charts Country Pages Interactive, layered maps of energy resources, flows and infrastructure with vector components. Create data handling interface to import, create, update, delete, publish and share time-series data, multiple datasets, as well as geo-referenced vector line and polygon data. Visual mapping of available documents according to defined criteria indicators, including matrix, chart, and map-based visualizations. Customized charts for ongoing analytical work performed by ESCAP. Member State pages to hold consolidated multi-source data, policy information, governance structures, case studies and trade flows. The contracted institution will: 1. Carry out the technical design, development, testing, implementation and maintenance of new and existing digital platforms and web applications. 2. Meet and work with ESCAP staff on a regular basis to study the requirements and develop design, functionality, and technical requirements for approval. 3. Provide a flexible and responsive development process that enables and responds to feedback from ESCAP staff and stakeholders. 4. Deliver intuitive and user-friendly resource and infrastructure mapping platform covering all regional ESCAP member States that integrates with the data visualization platform completed under the initial phases of the APEF portal development process. 5. Enable parallel data streams, which allow the user to select from a number of data sources within a flexible visualization platform. 6. Provide new tools for users to : view, compare, chart and export policy results; sore and modify charts and policy information under private user workspaces. 7. Develop custom interactive charts to support ongoing analytical work. 8. Provide improved framework and content management system for country pages for all member States that hold data and policy content, as well as document files, RSS feeds, and other media. 9. Provide access permissions that enable users to access, modify and upload content. 10. Provide a fast and responsive platform, which will integrate large amounts of data, layers of mapping and thousands of policy documents, ensuring a positive user experience. 11. Handle both back and front end issues as requested. 12. Produce a technical user manual, with a copy of the code, and instructions for web updates and maintenance requirements. 13. Test application software for coding errors and potential vulnerabilities prior to deployment using automated static code analysis software, as well as manual testing and inspection. 14. Provide functionality that supports public outreach and drives web traffic to the site. 15. Provide system access for monitoring and analysis of site traffic. 16. Provide quality assurance on final draft products. 17. Provide 3 months of technical support to transfer management of the website to ESCAP staff, ensure it is bug free, and make minor adjustments to improve its function. Project Delivery Development and Delivery Schedule: New functionality will be added as identified and delivered incrementally over the duration of the contract to meet the needs of ESCAP and its stakeholders. The candidate must demonstrate experience in rapidly developing and deploying similar software solutions. Additional Requirements: In addition to the above requirements, the delivered application should have the following characteristics: a. Design should adhere to current best practices and be based on open-source software and processes wherever possible.
3 b. Design should enable simple maintenance and updates to new data and policy information. c. Functionality should be scalable. d. The final product application must be integrated within the existing ESCAP website. e. The final product will follow UN standards for maps and nomenclatures. f. At the end of the development process for each functionality, the contracted institution will deliver and demonstrate functional, tested, and documented software that meets the established requirements. g. Technical support should be available for 3 months after the application is deployed. Candidate Qualifications 1. Technical Qualifications: The online portal must be easily usable by policy makers and analysts using modern browsers, operative systems, and devices. The candidate must demonstrate experience developing and deploying the following relevant technologies: a. Modern web standards that work on all modern browsers and operating system (e.g. SVG, CSS) b. Responsive web applications that work seamlessly across desktop and mobile browsers (e.g., HTML5) c. Engaging, user-cantered design that supports a wide range of users (e.g., HCI, UX). d. Open-Source software and processes, for enabling and supporting the developer community (e.g., GIT). e. Open-Standards for easily sharing information across independent organizations (e.g., Dublin Core) f. Open-Data platforms for easily sharing data and documents across independent organizations (e.g., CKAN, SDMX). g. Interactive data visualization technologies that support exploration and analysis of data (e.g., D3). h. Interactive mapping technologies that support plotting of geo-referenced data and information. i. Digital Library technologies to support search, browsing and exploration of documents (e.g., DOLR). j. Content Management technologies to support presenting, browsing and searching over community information (e.g., Drupal) 2. Analytical Qualifications: Developing and maintaining the portal will require a team that is comfortable with analysing data, policy documents, and geo referenced information to ensure information quality, consistency, and clarity. The candidate must demonstrate experience and comfort in analysing and presenting data and policy information in international forums: a. Data analysis skills, for quality control of new data, and development of meaningful representations and appropriate analytical tools. b. Geo referencing skills, to enable mapped representation of information within the portal. c. Policy analysis skills, for deriving accurate metadata from new documents, and correctly classifying them in the portal. d. Education skills, for creating explanatory and training material relevant to the portal audience. 3. Location Qualification: ESCAP requires the candidate to provide frequent face-to-face interaction with our energy team to conceptualize and develop new functionality. Meetings are expected for design conceptualization and functionality demonstration. In addition, close interaction is required with ESCAP s in-house information technology team. To qualify for this contract, candidates are required to have a team based in Thailand for the duration of the contract.
4 NOTE Information on tendering for the UN Procurement System is available free of charge at the United Nations Global Marketplace (UNGM). If not already registered at the UNGM, please use the following URL: Vendor interested in participating in the planned solicitation process should complete the Vendor Response Form of this EOI and send it via fax or to UNESCAP Procurement Unit before the EOI closing date.
5 VENDOR RESPONSE FORM To: Chief, Procurement Unit EOI Number: 16/15 Fax: (66 2) address: UNSPSC Code: From: Subject: Provision of Web Development and Design Services NOTICE Companies can only participate in solicitations of the UNESCAP after completing their registration (free of charge) at the United Nations Global Marketplace (UNGM): As you express interest in the planned solicitation by submitting this response form, please verify and ensure that your company is registered under its full legal name with the UN Secretariat on the United Nations Marketplace ( We strongly recommend all companies to register at least at Level 1 under the United Nations Secretariat prior to participating in any solicitations. To be completed by the Vendor (All fields marked with an * are mandatory). UNGM Vendor ID Number*: COMPANY INFORMATION Legal Company Name (Not trade name or DBA name) *: Company Contact *: Address *: City *: State: Country *: Zip/Postal Code *: Telephone Number *: Fax Number *: Address: Company Website: Signature : Date: Name and Title :
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