Help Guide. PSI Continuing Education Online For Insurance Producers

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1 Help Guide PSI Continuing Education Online For Insurance Producers June 2009

2 PSI Continuing Education Online Table of Contents Welcome... 1 About PSI For Insurance Producers... 1 Logging In... 3 For Insurance Producers... 5 Education Inquiries... 7 Approved Courses Inquiry... 7 Inquiry Results... 8 Viewing Approved Education Courses... 9 Approved Providers Inquiry Inquiry Results Viewing Approved Education Providers Available Course Offerings Inquiry Inquiry Results Finding Available Education Courses Continuing Education Transcript Inquiry Inquiry Results Checking Continuing Education Credits ii

3 Welcome WELCOME Welcome to PSI Continuing Education Online, the easy way to track and manage your education courses, schedules and course completions. ABOUT PSI FOR INSURANCE PRODUCERS PSI Continuing Education Online offers a range of services for producers who wish to access their continuing education transcript and look up approved courses and course schedules. For more information, see page 5. For assistance, please contact PSI at ce@psionline.com or

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5 Welcome LOGGING IN Go to Select New Jersey, then Insurance, and click on Find Information. Click on Continuing Education Services under the Messages column. 3

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7 For Insurance Producers FOR INSURANCE PRODUCERS PSI Continuing Education Online offers a range of services for producers who wish to access their continuing education transcript and look up approved courses and course schedules. The following services are available for insurance producers: Lookup My Continuing Education Transcript Check to see which of your continuing education requirements are fulfilled or outstanding in a selected state. For more information, see page 18. Lookup Approved Providers View a list of approved education providers in selected states along with their contact information. For more information, see page 11. Lookup Approved Courses View a list of education courses, both instructor led and self study, approved for credit in selected states. For more information, see page 7. Lookup Available Classroom Schedules Get date, time, and location information for education courses offered by approved education providers. For more information, see page 14. 5

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9 EDUCATION INQUIRIES APPROVED COURSES INQUIRY Use the Approved Courses Inquiry to view a list of education courses, both instructor led and self study, approved for credit in selected states. Note: For step by step instructions on using the Approved Courses Inquiry service, please see Viewing Approved Education Courses on page 9. Fields and controls on the Approved Courses Inquiry page include the following: Please select a State: Required. From the dropdown menu, select the state in which you want to find approved courses. Education Type: Required. From the dropdown menu, select Continuing Education. Instruction Method: If desired, select an option from the dropdown menu to limit the search to courses using a particular presentation method (e.g., Classroom, Self Study, etc.). If you do not select a particular presentation method, the inquiry will report courses presented by all available methods. Course Category: If desired, click to checkmark one or multiple course categories based on the license types available in the selected state. If you do not checkmark any course categories, the inquiry will report courses in all course categories. Course Hours: To limit the search to only courses worth a certain number of credit hours, enter a numeric value. If you do not enter a value, the inquiry will report courses worth any number of credit hours. Submit: After selecting a state, click to display additional selection criteria. After entering all desired selection criteria, click to run the inquiry. The results will open in the Results page. Change State: Click to select a different state in which to find approved courses. Cancel: Click to leave the page without running the inquiry. 7

10 INQUIRY RESULTS The Approved Courses Inquiry Results page displays provider name and contact information that met your report criteria. It contains the following controls: Provider Name: Click the link to view a provider's contact information. Next Page: If your inquiry result spans more than one page, click to display the succeeding inquiry result page. Prev Page: If your inquiry result spans more than one page, click to display the preceding inquiry result page. Printable Version: Click to open a printer friendly version of the inquiry in a separate window. Revise Inquiry: Click to choose different selection criteria and resubmit the inquiry. Cancel: Click to leave the Results page. 8

11 VIEWING APPROVED EDUCATION COURSES To use the Approved Courses Inquiry, follow these step by step instructions. You can view a list of education courses, both instructor led and self study that are approved for credit in selected states. Note: To find approved education providers in other states, contact the state insurance office. 1. Click the Approved Courses Inquiry link. The Approved Courses Inquiry page will open. 2. From the Please Select a State dropdown menu, select the state in which you wish to search for approved courses. 3. Click the Submit button. 4. Required. To search for approved continuing education courses, select Continuing Education from the Education Type dropdown menu. 5. If you want to search for all courses regardless of instruction method, do not select anything from the Instruction Method dropdown menu, and proceed to step 5 OR If you want to search only for instructor led courses, select Classroom from the Instruction Method dropdown menu OR If you want to search only for independent study courses, select Self Study from the Instruction Method dropdown menu. 6. To limit the search only to certain course categories (e.g., Surety Bail Bond, Title, General, etc.), click to checkmark one or more Course Category checkboxes. 7. To limit the search only to courses worth a certain number of credit hours, enter a numeric value in the Course Hours field. 8. Click the Submit button. The Results page will open, displaying the provider name, course information, and information about the method of instruction. Note: You may click a Provider Name to view contact and other information about the selected provider. (For more information, see Approved Providers Inquiry on page 11.) 9

12 Note: Click the Available Offerings link at the far right of the page to view upcoming class information for a particular course. (For more information, see Available Course Offerings Inquiry on page 14.) Note: For more information regarding a provider's courses, please contact the provider directly. 9. To view courses in another state or to change other search criteria, click the Revise Inquiry button. 10. When you are finished, click the Cancel button. 10

13 APPROVED PROVIDERS INQUIRY Use the Approved Providers Inquiry page to view a list of approved education providers in selected states along with their contact information. You can also click a link to view a selected provider's available education courses. Note: For step by step instructions on using the Approved Providers Inquiry page, please see Viewing Approved Education Providers on page 13. Fields and controls on the Approved Providers Inquiry page include the following: Please select a State: Required. From the dropdown menu, select the state in which you want to find approved education providers. Education Type: Required. From the dropdown menu, select Continuing Education. Provider Name: To search for a specific education provider, select the name of the provider from the dropdown menu. If no provider is selected, the inquiry will display all approved providers in the selected state. Region: To search for education providers in a specific region of the selected state, select the name of the region from the dropdown menu. If no region is selected, the inquiry will display all approved providers in all regions of the selected state. Change State: Click to select a different state in which to find providers. Submit: After selecting a state, click to display additional selection criteria. After entering all desired selection criteria, click to run the inquiry. The results will open in the Results page. Cancel: Click to leave the Approved Providers Inquiry page without completing the inquiry. 11

14 INQUIRY RESULTS The Approved Providers Inquiry Results page displays provider name and contact information that met your report criteria. It contains the following controls: Available Courses: Click the link to view a provider's current approved courses. Next Page: If your inquiry result spans more than one page, click to display the succeeding inquiry result page. Prev Page: If your inquiry result spans more than one page, click to display the preceding inquiry result page. Printable Version: Click to open a printer friendly version of the inquiry in a separate window. Revise Inquiry: Click to choose different selection criteria and resubmit the inquiry. Cancel: Click to leave the Approved Providers Inquiry results page. 12

15 VIEWING APPROVED EDUCATION PROVIDERS To use the Approved Providers Inquiry, follow these step by step instructions. You can obtain a list of approved education providers in selected states along with their contact information. You can also click a link to view a selected provider's available education courses. Note: To find approved education providers in other states, contact the state insurance office. 1. Click the Approved Providers Inquiry link. The Approved Providers Inquiry page will open. 2. From the Please Select a State dropdown menu, select the state in which you wish to search for approved education providers. 3. Click the Submit button. 4. Required. To search for approved continuing education providers, select Continuing Education from the Education Type dropdown menu. 5. If you want to search for all providers offering courses in the education type you selected in step 3, do not select anything from the Provider Name dropdown menu, and proceed to step 5 OR If you want to search for a specific firm, select the name of the firm from the Provider Name dropdown menu. 6. Click the Submit button. The Results page will open, listing the provider(s)'s name, address, telephone number, and approval status. Note: To view the provider's current courses, click the Available Courses link. Note: For more information regarding a provider's courses, please contact the provider directly. 7. To view providers in another state or to change other search criteria, click the Revise Inquiry button. 8. When you are finished, click the Cancel button. 13

16 AVAILABLE COURSE OFFERINGS INQUIRY Use the Available Course Offerings Inquiry to run a report displaying date, time, and location information for education courses offered by approved education providers. Note: For step by step instructions on using the Available Course Offerings Inquiry, please see Finding Available Education Courses on page 16. You may open the Available Course Offerings Inquiry page in the following ways: Please select a State: Required. From the dropdown menu, select the state in which you want to find course offerings. Provider Name: To search for courses offered by a specific education provider, select the name of the provider from the dropdown menu. If no provider is selected, the report will display courses offered by all providers. Education Type: Required. From the dropdown menu, select Continuing Education. Course Category: If desired, click to checkmark one or multiple course categories based on the license types available in the selected state. If you do not checkmark any course categories, the inquiry will report course offerings in all course categories. Course Hours: To limit the search to only course offerings worth a certain number of credit hours, enter a numeric value. If you do not enter a value, the inquiry will report courses worth any number of credit hours. Course Date From: Required. Enter the beginning date of a date range during which you want to search for courses. To: Required. Enter the ending date of a date range during which you want to search for course offerings. Submit: After selecting a state, click to display additional selection criteria. After entering all desired selection criteria, click to run the inquiry. The results will open in the Results page. Change State: Click to select a different state in which to find course offerings. Cancel: Click to exit the page without running the inquiry. 14

17 INQUIRY RESULTS The Available Course Offerings Inquiry Results page displays provider, course, and location and time information that met your report criteria. It contains the following controls: Next Page: If your inquiry result spans more than one page, click to display the succeeding inquiry result page. Prev Page: If your inquiry result spans more than one page, click to display the preceding inquiry result page. Printable Version: Click to open a printer friendly version of the inquiry in a separate window. Revise Inquiry: Click to return to the Available Course Offerings Inquiry page, allowing you to change the report criteria and resubmit the inquiry. Cancel: Click to leave the inquiry results page. 15

18 FINDING AVAILABLE EDUCATION COURSES To use the Available Course Offerings Inquiry, follow these step by step instructions. You can find upcoming instructor led, classroom education courses that are approved for credit in selected states. Note: You can view a list of approved education courses by running the Approved Courses Inquiry. For more information, see Viewing Approved Education Courses on page From the Please Select a State dropdown menu, select the state in which you wish to search for available courses. 2. Click the Submit button. 3. If you want to search for courses offered by all providers, do not select anything from the Provider Name dropdown menu, and proceed to step 4 OR If you want to search for courses offered by a specific education provider, select the name of the provider from the Provider Name dropdown menu. 4. Required. To search for continuing education courses, select Continuing Education from the Education Type dropdown menu. 5. To limit the search only to certain course categories (e.g., Surety Bail Bond, Title, General, etc.), click to checkmark one or more Course Category checkboxes. 6. Required. In the Course Date From field, enter the beginning date of a date range in which you want to search for courses. 7. Required. In the Course Date To field, enter the ending date of a date range in which you want to search for courses. Note: You must use the mm dd yyyy date format. 8. To limit the search to only courses worth a certain number of credit hours, enter a numeric value in the Course Hours field. 9. Click the Submit button. The Results page will open, displaying provider, course, and location and time information. Note: For more information regarding a provider's courses, please contact the provider directly. 16

19 10. To view the courses in another state or to change other search criteria, click the Revise Inquiry button. 11. When you are finished, click the Cancel button. 17

20 CONTINUING EDUCATION TRANSCRIPT INQUIRY Use the Continuing Education Transcript Inquiry to check to see which of your continuing education requirements are fulfilled or outstanding in a selected state. Note: For step by step instructions on using the Continuing Education Transcript Inquiry page, please see Checking Continuing Education Credits on page 20. The Continuing Education Transcript Inquiry page includes the following fields and controls: State: Required. From the dropdown menu, select the state in which you want to view your education course completion information. Once you have selected a state, the page will refresh to show additional fields. License No: Required. Enter the license number for the state you selected from the State dropdown menu. Last Name: Required. Enter your last name in the field provided. Submit: Click to run the inquiry. The results will open in the Results page. Cancel: Click to leave the page without running the inquiry. INQUIRY RESULTS The Continuing Education Transcript Inquiry Results page is broken into two sections and displays Basic License Information, and Courses. BASIC LICENSE INFORMATION The basic license information section includes: Licensee: The name of the producer for whom the inquiry was run. License Type: Resident or Non Resident. Includes license number. Begin Date: The date on which your license because effective. Review Date: the date of your last CE review. 18

21 COURSES Provides information about the course(s) taken, including: Course ID: Identification number of your coursework completed in the current review period. Course Name: Name of your coursework completed in the current review period. Course Provider: Name of the Course Provider Category: Category of course (Ethics, AML, etc.). Course Hours: Number of hours applied toward your requirement. Instruction Method: Means of providing instruction (Classroom, online, self study, etc.). Completion Date: your coursework completed in the current review period Other controls include the following: Revise Inquiry: Click to return to the Continuing Education Transcript Inquiry page, allowing you to change the report criteria and resubmit the inquiry. Cancel: Click to exit the inquiry results page. Print: Click the Print icon ( ) or link in the upper left corner of the page to open the Print dialog box, allowing you to set print options and print the results to your local printer. 19

22 CHECKING CONTINUING EDUCATION CREDITS To use the Continuing Education Transcript Inquiry, follow these step by step instructions. 1. Required. From the State dropdown menu, select the state with which you want to check your transcript. 2. Required. Enter your license number in the state you selected in step 5 in the License No field. 3. Required. Enter your last name in the Last Name field. 4. Click the Submit button. The Results page will open displaying your CE transcript. From the Education Review Period dropdown menu, select the CE review period from which you want to check your transcript. 5. To view the transcript from another state or to change other search criteria, click the Revise Inquiry button. 6. When you are finished, click the Cancel button. INFORMATION INCLUDED IN THE TRANSCRIPT Your basic license information The begin date and end date of your review period Your coursework completed in the current review period, including course name, date completed, total credit hour 20

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