WorldCat Local. Overview. The world, the Web and your library. The world, the Web and your library

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1 EVER CONNECTION has a starting point. WorldCat Local Easier discovery and delivery of your materials locally and globally Discovery on the Web: WorldCat Local Puts our Library Where our Users Are Shu-En Tsai Director, Asia Pacific Services OCLC Asia Pacific Overview The world, the Web and your library The evolution of WorldCat Introducing WorldCat Local How to get started with WorldCat Local quick start Options beyond WorldCat Local quick start Next steps our questions The world, the Web and your library The world, the Web and your library 19 % 30 % ** 數 據 資 料 來 自 2005 年 OCLC Perceptions report 及 2007 年 OCLC Sharing report View of the Webscape Where are libraries? 5 % 24 % Change in use of Web services from % Maybe

2 The world, the Web and your library The world, the Web and your library 圖 書 館 若 單 是 網 站 的 服 務 是 不 夠 的 圖 書 館 必 須 思 考 如 何 指 導 客 戶 使 用 圖 書 館 的 相 關 資 源 2005 OCLC Perceptions 報 告, 調 查 來 自 6 個 國 家 3300 個 受 訪 者, 其 中 有 96% 的 讀 者 曾 到 館 使 用 圖 書 館 服 務, 72% 有 圖 書 館 的 借 書 證, 可 見 讀 者 知 道 圖 書 館 所 在 何 處, 但 不 知 道 圖 書 館 網 站 提 供 了 什 麼 服 務 圖 書 館 必 須 開 始 跟 強 大 基 礎 經 營 成 功 和 擁 有 全 球 化 科 技 實 體 競 爭 圖 書 館 是 無 法 單 獨 地 與 Google, ahoo!, Microsoft, Amazon 等 網 路 社 群 服 務 競 爭 圖 書 館 可 以 讀 者 可 以 連 接 到 全 球 資 源 的 途 徑 外, 同 時 也 提 供 各 館 實 體 的 在 地 館 藏 SLIDES #4 - #7 INCLUDE OPTIONAL APPROACHES FOR DESCRIBING THE LIBRAR POSITION IN THE WORLD OF WEB SERVICES Libweb currently reports 7,700 library Web sites That s a HUGE number, if a user wanted to search everything available on all those sites That s a MINISCULE number, compared to the 250,000+ libraries in the world (IFLA) Web users expect unified resources (fewer places to search) for universal results (more comprehensive). The world, the Web and your library The world, the Web and your library Some quotes relative to libraries and the Web "Researchers are adopting social network technologies very fast and so far they have done so on their own: the library has been effectively bypassed. Alma Swan and Sheridan Brown, Key Perspectives Ltd. Some say Google is God. Others say Google is Satan. But if they think Google is too powerful, remember that with search engines unlike other companies, all it takes is a single click to go to another search engine. Sergey Brin The lnternet is turning economics inside-out. For example, everybody on the internet now wants stuff for free and there are so many free services available. Uri Geller "I don't like going into the library system unless I have to because there's like 15 logins. Graduate Student, OCLC focus group. Alexa.com ratings: #1: ahoo! Sites #2: Google #1,609: MIT Libraries (down from approx. #750 in early 2007) #12,989: WorldCat.org (up from approx. #40,000 in early 2007) #47,989: LA Public Library Web Site (down from approx. #35,000 in early 2007)

3 Web sites vs. networked services Expectations in a networked world 成 功 的 網 路 服 務 Successful Web services leverage cooperation: Google: Advertisers matched with searchers. ebay: Many buyers and sellers histories over time. Amazon: Thousands of stores, millions of products, served up in one Internet storefront. Every user adds value for all users and to the platform as a whole The system is more efficient through shared resources (improvements, feedback, data) Users expect rich, useful services: Lists, reviews and tags forge personal connections between users and materials A compelling experience that includes links to alternate resources Tools that facilitate cross-platform connections Simplicity and ease of use Self-service Immediate gratification Single source for one category Rich interactivity User participation, contribution, collaboration OCLC s Vision First steps toward that vision Deliver library resources and services at point of need In a manner that users want and understand Promotes world s largest library cooperative Encourage users to participate in network and community of libraries Local, group and global reach Open WorldCat Seed major search engines with bibliographic data from WorldCat. Why? To make library materials findable on the open Web. WorldCat.org Make the entire WorldCat catalog available to users as an openly available service on the Web. Why? To provide one place for users to find and get materials from their closest libraries, and all libraries. WorldCat Local Customized for individual libraries and systems, closing the gap between discovery and delivery. Why? To emphasize local holdings and make it easier for users to find and get to resources that make the most sense for them.

4 WorldCat.org numbers Good news for libraries WorldCat Local: problem statement WorldCat.org usage and content Over 1.75 million unique users per month 6 million full record views per month 389 million+ total visits to WorldCat.org 20 million+ total click-throughs to library sites (OPAC, ILL, OpenURL, etc.) For the past 10 years online searching has become simpler and more effective everywhere, except library catalogs. University of California System Report 2005 The user view of WorldCat Local Discovery: Single Point of Access Discovery Without WorldCat Local, you need to search (at least): Physical collections ebook collections The local catalog A group catalog Databases WorldCat.org With WorldCat Local one simple search box. Special collections Digitized collections Electronic journals OCLC Content

5 The user view of WorldCat Local The user view of WorldCat Local Delivery Without WorldCat Local: User gets 3 results in catalog Sees that all 3 books are out To get it, need to place hold or Search Summit For ILL, go back to library homepage With WorldCat Local all the Get It options are in the initial results Tools and connections: Personal account Lists Citation view of lists Facebook widget Google gadget Always adding more WorldCat Local networks your library to WorldCat Local: the library view Library-branded version of WorldCat.org Serves as a library s discovery & delivery service Delivers access to WorldCat with metadata representing all of the library s physical & electronic collections Interoperates with existing local system Integrated library system Consortia borrowing system Resource-sharing system Link resolver

6 WorldCat Local: the library view Library ownership and availability 1. University of Washington 2. Summit 3. WorldCat Configurable Features Integration with local delivery environment Library branding - Interface and search box Relevancy ranking elevates local holdings in search results can include consortium/group members Interoperability with ILS, resource sharing services, and OpenURL resolver Metadata for local collections included in search Circulation: request/place hold via Local system Intra-consortial borrowing system Interlibrary loan Interoperability with WorldCat Resource Sharing, OCLC ILLiad, VDX Online full text Direct access to FirstSearch, Electronic Collections Online, NetLibrary Linking to OpenURL resolver

7 WorldCat Local: results Results: University of Washington Pilot and early participants University of Washington Peninsula Library System State of Illinois (multiple libraries and systems) The Ohio State University University of California Libraries WorldCat Local s impact on borrowing and resource sharing: +61% borrowing within consortium since pilot start +114% ILL requests since pilot start Maintained fill rate for ILLs processed: 68% in 2005/2006 versus 62% in 2006/2007 Article citations from WorldCat Local now account for more hits on UW s OpenURL resolver than any source except for Web of Science. What people are saying Results: Ohio State University WorldCat Local provides a syndication platform so that we can meet users at their point of need. We have to complete the discovery-todelivery chain no matter where the user starts out. WorldCat Local s impact on borrowing and resource sharing: Freakin Awesome! High School Student, Lincoln Trail Libraries Bill Jordan, University of Washington After playing with Local for only 5 minutes I decided I may never use the native ILS interface again. Eric Schnell, OSU +25% borrowing within consortium since pilot start +107% ILL requests since pilot start The new search catalog, WorldCat is AMAZING compared to the old UW library search Bravo! University of Washington library user

8 WorldCat Local quick start Extension of OCLC vision with WorldCat Local quick start Online Presentation Delivers local and global resources in a single search The first, easy step toward the first cooperative library service on the Web Extend WorldCat.org from discovery to intuitive delivery regardless of item location Use aggregated OCLC user base to deliver global usercontributed content Deliver all types of library resources (physical, electronic, digital) on the Web Engage users in their library experience Latest announcements What is WorldCat Local quick start? All libraries with subscriptions to WorldCat on FirstSearch receive WorldCat Local quick start No additional charge for subscribing libraries Phased introduction by ILS First step toward the first Web-based, cooperative library management service Now WorldCat, your catalog, local availability and resource sharing Future Delivery and circulation, license management, print and electronic acquisitions, more WorldCat.org experience with library s branded URL, search box and interface Local library resources displayed first in search results Interoperates with many leading library systems to provide the realtime availability status of requested materials and to place holds Smart integration with a library s existing delivery services Interoperates with one ILS The same social networking tools available on WorldCat.org Pre-defined statistical reports.

9 Configuration and interoperability Access to electronic resources Library branding Interface Search box Custom Web links Interoperability with existing ILS Interoperability with existing OCLC resource sharing service Link to OpenURL resolver for access to online full text Coming July 2009: Access to OCLC electronic resource services through same library-branded URL your library uses for WorldCat Local quick start Single-search access through the WorldCat.org, WorldCat Local and WorldCat Local quick start to multiple services and material formats: FirstSearch databases Electronic Collections Online ejournals NetLibrary ebooks and eaudiobooks CAMIO, the Catalog of Art Museum Images ArchiveGrid archival collection descriptions Single-search access with integrated search results Represent all library collections in WorldCat WorldCat Local quick start Library availability based on ILS Retrospective batchload econtent: ebook,eaudiobook, ejournal holdings Digital collections (CONTENTdm, etc.) eserials Current interoperable ILSs Ex Libris Aleph (via Z39.50) Ex Libris Voyager SirsiDynix Horizon SirsiDynix Symphony Innovative Interfaces Millennium Innovative Interfaces INNOPAC SirsiDynix Unicorn planned for May 2009 Interoperability with other ILSs Now Branded interface, search box Local resources featured in search results Future Prominent link to local catalog coming later in 2009 APIs for local development of additional interoperability will be released in the future

10 WorldCat Local quick start: Getting started Recent enhancements Visit WorldCat Local quick start Web site: Complete a registration form to initiate your site Take configuration and batchload webinars ns.htm Contact FlySheet Information Services, or OCLC Asia Pacific [email protected]; [email protected] WorldCat.org WorldCat Local WorldCat Local quick start Recent enhancements: detailed record WorldCat Local view of new detailed record Persistent search box Social actions now up top Summary info for a quick decision More Like This for similar items Preview button Toggle content areas

11 New view of Get it options Updated profile page, new features Save your searches Track your popularity Saved search WorldCat widgets

12 weread reviews and recommendations Coming soon to WorldCat Local: Expanded access to econtent Integrated access to OCLC econtent on WorldCat.org User-friendly single search box access FirstSearch databases NetLibrary ebooks and eaudiobooks Electronic Collections Online ejournals ArchiveGrid archival collection descriptions CAMIO, the Catalog of Art Museum Images Access to your other electronic resources through meta-search functionality within WorldCat Local Looking ahead: Web-scale, cooperative library management services Benefits of Web-scale, cooperative library management services WorldCat Local quick start is the first step Connecting users discovery experience across the Web to cooperative library management services New system architecture and workflows to support global transaction rates and collaboration Today, WorldCat Local Soon, pilots for Web-scale delivery and circulation, acquisition, license management and more Increased visibility and accessibility of libraries collections for users Reduced duplication of effort from networked technical services and collection management Streamlined workflows Cooperative intelligence and improved service levels

13 Start your WorldCat Local quick start now Additional information Visit WorldCat Local quick start Web site: Complete a registration form to initiate your site Take configuration and batchload webinars ns.htm Contact FlySheet Information Services, or OCLC Asia Pacific [email protected]; [email protected] Questions/comments about Web-scale management services Hectic Pace blog WorldCat Local quick start Web site Personal consultation and purchase details Contact your OCLC Office [email protected] Register for ongoing updates about WorldCat services Questions? Options beyond WorldCat Local quick start

14 What is WorldCat Local? Key features in WorldCat Local and WorldCat Local quick start Institution relevance ranking WorldCat Local quick start WorldCat Local Single search and delivery service for your library All features of WorldCat Local quick start plus Visibility of consortium/group in search results Interoperability with a consortial borrowing service Interoperability with multiple ILSs Physical Collection Discovery Delivery Group relevance ranking Branch level scoping Local information display (e.g. Local notes, Local URLs) Resource sharing through WorldCat Resource Sharing or ILLiad Resource sharing through other services that accept Open URL Interoperate with link resolvers 1 more than 1 Visibility of branch level holdings when Local Holdings Records are present Full-featured, custom statistical reports In July, 2009 users will have single-search access and integrated, relevancy-ranked, search results for physical, electronic and digital resources offered by their library Database Metasearch Discovery Use information from Local Holdings Records (LHRs) Metadata visible without authentication (currently includes: GPO, ArticleFirst, Medline, ERIC and British Library Inside Serials) CONTENTdm or other digital collections OCLC licensed third party database content Meta-search integration ILS interoperability 1 system 2 systems Place Hold Redirect NCIP