EMPTY LEGS HR FINANCE CREW CARGO CUSTOMER RELATIONS SERVICES INVENTORY FLIGHTS FLEET

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1 AW10 AE317 EMPTY LEGS HR FINANCE CREW INFO & RATES CARGO COMPLIANCE SALES AE29 CUSTOMER RELATIONS SERVICES INVENTORY FLIGHTS BROKER MAINTENANCE WAREHOUSE FLEET ACCOUNTING AZ5

2 AWERY AVIATION MANAGEMENT SOFTWARE KEY OF OUR PRODUCTS AWERY is the fast-growing software development company and IT service provider established in 2006 and based in United Arab Emirates. Having more than 10 years experience in aviation industry Awery provides unique aviation solutions, concepts and vision. High operation speed On-line access Awery products have been developed for and in tight cooperation with aviation and logistic companies to reflect current market demands, offer complete business cycle solutions with unlimited expansion capabilities and in accordance to industry standards. Effectiveness Reliability Flexibility HEAD OFFICE United Arab Emirates TECHNOLOGIES Our team consists of more than 20 highly qualified professionals Awery delivers advanced software solutions and 24/7 support. OUR SERVICES Unix(Linux) Based System Action Script Interface Coding Interface Building MySql Database PHP Coding AWERY INTERFACE HOSTING INFRASTRUCTURE Other Open Source Soſtware Data Server technology Users Mirror/Backup server Support and consultancy (Replication mirror database) Database server Web-design and marketing User interface Systems integration and support Corporate solutions E-Solutions Amsterdam London Frankfurt Paris Chicago San Jose Los Angeles Tokyo New York Ashburn Atlanta Dallas Mobile applications development: ios, Android, BlackBerry, etc. Abu Dhabi Hong Kong Awery user interface CDN (Content Distribution Network) Web-site and customer relations solutions Software integration and development Kiev Seattle Singapore Brasília Syd ney

3 KEY AND BENEFITS Awery Aviation ERP System is a completely WEB-based advanced solution for aviation business, which integrates internal and external management as well as operational and financial data flows. Awery software allows customers to select modules matching their business operations: charter companies, aircraft owners, scheduled cargo and passenger operators, freight forwarders, service providers, charter brokers and logistic companies. Awery ERP improves efficiency, accuracy and increases speed of business processes within the company, it covers all operational needs, and embraces Operations, Sales and Services, Revenue/Cost/Profitability, Customer Relations Management, Finance/Accounting, HR, Inventory, Online Services and other activities. Cloud-based Aviation ERP - Awery hosts Hosted, supported, and managed by Awery 24 hours, 7 days a week Small initial licence cost (only for basic customization) Awery ERP has two licensing options: Monthly payments per user for access to Awery ERP Requires no hardware, no hardware related costs, no IT support costs Perfect solution for startups and small/midsize aviation businesses Hosted Aviation ERP - Customer hosts System is installed and hosted on Server provided by Customer in Data Center or in Customer s local IT infrastructure Goes with Database License and 24/7/365 Awery support Subject to one-time License Charge and regular Service Fees Best fits big aviation players with sophisticated IT infrastructure Native 100% WEB solution Optimized modular infrastructure based on own developed and combined frameworks Meets industry standards High-speed performance even for big volume of operations Separated user interface, back-end processing, reporting modules, optimal database structure Comprehensive interface technology User friendly up-to-date interface Integrated mailing system Internal messenger and user activity tracking Live link to Company s website for e-services (quotes, reservations, track and trace, etc.) and 3rd party systems Banking grade security Advanced access policies and groups, limit user access to IP Ability to operate multiple number of companies/offices/branches in one database Mirror Server option for advanced reliability with continuous backup IATA/ICAO codes operation, metric and imperial units operation Multi currency operations with automated currency rates update Multi-window tabbed interface, User Customizable Main Menu/Dashboards Flights Sales Services Broker Crew Cargo Warehouse Accounting Finance HR Customer Relations Into & Rates Compliance Maintenance Inventory Fleet Empty Legs

4 AWERY SOLUTIONS FOR: AIRCRAFT AND AIRLINE OPERATORS AIR CHARTER BROKERS Flight Operations Accounting and Finance Charter Quotation Tool Human Resources Fleet Management Human Resources Empty Legs Control CRM Aviation Services Management CRM Fleet Management Mail Link Tool Charter Quotation Tool Mail Link Tool Cargo Management Task Desk Empty Leg Control Info and Rates Database Cargo Quotation Tool Info and Rates Database Crew Control Compliance and Audits Accounting and Finance Crew Portal Task Desk Cargo Management Documents Library Cargo Quotation Tool Aviation Inventory Control Cargo Reservation Engine AIR CARGO COMPANIES AVIATION SERVICES PROVIDERS Aviation Services Management Human Resources Flight Operations CRM Charter Quotation Tool Mail Link Tool Fleet Management Task Desk Crew Control Info and Rates Database Cargo Management Human Resources Cargo Quotation Tool CRM Cargo Reservation Engine Mail Link Tool Flight Operations Task Desk Compliance and Audits CRM Empty Leg Control Info and Rates Database Documents Library Info and Rates Database Accounting and Finance Accounting and Finance AVIATION COMPLIANCE CONTROL Human Resources

5 OUR CUSTOMERS: cargo

6 Flight Operations module helps to plan routes, create your own flight schedule, follow-up current flights - do the flight watch. It is an essential tool in day-to-day operation to control the movement of aircrafts, crew details, flight services arrangement and suppliers auto messaging options based on customizable templates, passengers and cargo load details, etc. It helps to follow-up on the status of requested services, gives automatic weather/notam updates, controls crew eligibility and aircraft availability. It reflects full information for each flight sector, including crew, passengers, baggage and cargo details; generates flight briefing, cargo manifest and general declaration, captain flight logs and tech logs processing. The advanced option shows and manages empty legs flights which improves company s logistics. Flights planning and flight watch Graphical Gantt view and interactive flight maps with real-time data Flight services management: fuelling, handling, catering, landing permissions, overfly clearances, block permissions etc. Flight messaging: services requests, flight movements, briefings etc Flight logs processing block time, flight time, PAX, cargo, fuel usage details etc Flight expenses allocation to purchase Invoices and provisional expenses control Flight revenue control for charter flights/charter agreement generation with multiply customer option Automated flight expenses Flight revenue/expenses closing with direct link to accounting module Advanced flight profitability calculation Empty-leg control and management Life flights status posting to Company's web-site Fleet Management module is designed to control and manage fleet, track flight details, organise proper aircraft planning and utilization. Helps to synchronize work with own/leased aircraft, schedule and track maintenance, avoid duplications and human mistakes, follow up expired documents, generate utilization and performance reports. Aircraft and Aircraft types database with full details Aircraft specifications, photo gallery and rates Aircraft management (leased or owned), operator/sales agent details, maintenance schedule, ACMI sell/buy rates with history Advanced customizable reporting Aircraft and operator documents control with expiry status alerts and notifications

7 Aviation Services Management is a full featured tool for processing service requests by Aviation Service Providers with integrated accounting. The module helps to consolidate all Customer requests, prepare quotations, segregate work on services by teams, offices, types and statuses; organizes and tracks completion of services, accuracy of invoicing, follow up purchases; manages rates database; improves messaging and reporting procedures. This tool is designed to cover full Aviation Service Provider process from initial query to the execution and final payment. Unique reference No for services management Unlimited number of services for each flight sector All types of services are combined and unified per flight Flight creation, follow up and flight movements updates Flight services request status as a checklist with color labeling and filtering Sale and cost rates database Invoicing, expenses allocation, revenue and cost calculation Online service requests processing and status tracking Automated generation of notifications to suppliers and customers Generic templates for each type of service as well templates for specific service type, location, flight type, country, etc. Ability to create request template and send message in plain text or HTML format Charter Quotation Tool is a system for processing charter inquiries with integrated accounting. It covers full operational procedures of sales/brokerage department from a Customer request till the final agreement and flight tracking. Charter Quotation module provides ability to create several route options, use local or UTC timing, filter aircraft types, operators and fleet appropriate for the inquiry; generate the request message to selected operators or make full charter calculation embracing all associated expenses and rates, calculate the margin, confirm sell price, prepare and send the Customer quote, agreement, invoice; generate briefs for confirmed flights. Automated process to speed up input of inquiries, send requests to operators, quote customer, make flight briefing, generate charter agreement, reports, summary reports, etc. Segregated database of inquiries filterable by: type of request (Commercial Jet, VIP, Cargo), unique reference, fixture number, status, dates of flight, routing, broker, etc. Advanced support databases: operators, fleet, aircraft types, airports, countries, etc. CRM features: сustomers/suppliers with contact details, requests, activities, tasks and messaging history Automated message generation to send operator request Response from operators: schedule details, charter price details, additional services price details Response from customer: won, lost with reason, fixture details, fixture schedule, fixture reference number Inquiries empty legs management, operator empty legs connectivity thought API Interactive world map with combined data from inquiries database and empty legs with analytics Charter calculation module with per sector cost calculation linked to rates database and ability to use previous calculations

8 Empty Legs Control is an essential tool to optimize the utilization of available sector payload/seats and offer competitive prices based on the empty legs connections. Module provides full database of existing empty legs sourced from own flights and inquiries and partner operators, mentioning status, routing, times and dates. On-map presentation and analytical search helps to automate the empty legs matching process. analytical advanced search to match inquiries/flights with empty legs unique EL number, statuses, source, availability dates on-map representation of empty leg combined with flights and inquiries easy linking to existing enquiry/flight live database with option to post to empty legs to website or distribute by automatic alerts on available empty leg on enquiry/flight creation Crew Control is an automatic scheduling and control tool allowing for easy scheduling of crew for flights, taking into account validity of documents and trainings, flight duty time limitations regulation, availability of crew, standby scheduling, vacations - days off control and other restrictions. Crew Management optimization software provides fast and easy, high-quality solutions for managing large Pilots, flight attendants, maintenance staff control of documentation, trainings, vacations, etc. Duty time limitations setup Crew planning, scheduling and assignment to flights Crew duty time limitations: duty time, block time, flight, night time and days-off control Flight general declarations generation Crew limitations, documents/training expire alerts and notifications Crew salary and bonuses, additional payments and expenses, payroll processing Optional flights logs input by crew through the system or dedicated mobile application

9 Crew Portal is a tool allowing all crew members to easily access and manage their own flight schedule, check compliancy to flight and duty limitations, track days-off and validity of documentation and trainings. Personal crew member login Check, confirm or refuse upcoming flights Check flight details and documentation (brief, flight plan, crew general declaration, manifest, weather and notams) Standby and days-off schedule Vacations requests and their status updates Alerts on expiring documents/trainings Check compliance to flights and duty limitations Submit comments and attachments Input and attach flight log data Cargo Management modules are designed to cover entire cargo management procedures by operator or freight forwarder/gsa and helps to effectively manage and plan cargo for flights. It can significantly improve customer service by tracing the status of shipments, providing flight details and movement updates, keeping your customers informed about space available on future flights. It processes documentation such as AWBs, load plans, barcode labels, etc. AWB Stock management AWB database with advanced search AWB management: booking details, pieces details (automatic CH, volume, total weight calculation) Track and trace messages Plan cargo on flights, real-time space utilization reports, part-shipments delivery options Basic rates and surcharges, special customers and agents fare rates Advanced ULD pallets planning Cargo warehouse processing and cargo inventory reports, cargo tracking by scannable labels AWB pro forma invoicing, marking as paid, POD, attaching documents to AWB Advanced AWB revenue & cost calculation with reports CASS invoicing integration and other 3rd party systems links Detailed reporting and statistics for analysis Customer and agents access login for booking and quotations from Customer web-site

10 Styles customization to fit customer corporate style Customer login/customer registration request with approval List of recent Customer bookings Cargo Reservation Engine is a full featured online bargo booking engine which plugs into the Customer web-site and provide fast and user friendly direct cargo booking and quotations to agents and customers. Track and trace of recent bookings AWB number control: Auto next available AWB no from airline stock, dedicated agent stock, Master AWB No Input of all necessary data: pieces details, date shipment, airport of departure and arrival (icao or iata) or city name, cargo nature/description, dangerous cargo option with un id mentioning Optional planning of the booked cargo on available scheduled flights based on space availability Cargo Quotation Tool is comprehensive module for fast and easy processing of freight quotations with integrated mailing. It was created to cover the work process of freight forwarders as well as cargo operators. System provides ability to have several options for one quote, make quick calculations based on advanced rates database and flights schedules. Segregated filterable database of cargo quotations Advanced rates database, multi-currency calculations Link to mailtool to create quote from incoming mail Track full history of correspondence on specific quote or customer Automated message generation based on template to reply customer request Ability to create cargo bookings from quotes Ability to see the available flights on quote route and offer the fastest and effective service Link bookings with quotation reference Booking confirmation number and report: automatic sending of to customer and company with booking confirmation details Optional link to credit cards payments processing

11 Accounting and Finance module covers all necessary accounting aspects of corporate management and operations, allows detailed tracking of financial transactions with near instantaneous analysis and reporting. Provides full corporate accounting solution Fully integrated with all operational modules in the system Cost / revenue center with links to expenses / revenue of flights/cargo Invoices receivable / payable Bank and cash transfers, outstanding balances Invoices / expenses / payable Allocation Customer / supplier / employee / crew statements PDC Cheque control Fixed assets, prepayments, period closing Customizable analytics: by station, department, fixed assets, contractor, country, airports, etc. Human Resources is a comprehensive module that increases effectiveness of HR management through organization of functions and responsibilities in the company. Our system encompasses processing of employees documents, handling recruiting and training, salary matters including administration of bonuses, payroll, review and analysis of staff performance etc. Personnel main details, contact details Position and salary history, leave salary management Documentation control and expiry alerts, birthdays alerts Vacations control, request from employees for vacations Allowances management Payroll processing Payslips generation In/Out time control for employees link to access record hardware Advanced automated reporting in different formats: pdf, xml, word and excel Multi currency operation and multi office operation with options of consolidated reports Accounting and financial reports: Trial Balance, general ledger, account ledgers, balance sheet, profit and loss statement, etc. Compliant with generally accepted accounting principles

12 CRM is a perfect solution for processing business data of customers and suppliers with full history of connected activities/operations. Awery CRM helps identifying, categorizing, targeting, tracking customers and retaining best relations with them. Awery e-services provides Company s customers with fast and reliable communication channels: speeding up and automating services and improving the overall customers experience. Customer/Supplier database with multiple advanced contacts management Activities tracking, to do lists management, customer documentation control Ability to assigning customer to specific broker/employee/office Different Customers/Suppliers types, statuses, categories, etc. Full history of operation (flights, quotations, AWBs, services, etc.) Full history of activities (calls, mails, meeting, reminders, tasks, etc.) Accounting details and statements, credit line terms, bank guaranty management Range of e-services for the Company s Customers (online requests/quotes and bookings, track and trace services, real-time updates of information, on-line financial status and statements, etc.) Awery Mail Link Tool allows live import of user mailboxes to Awery Database with threads segregation and advanced smart filtering. It acts as messaging platform which allows to link s to operational data (Quotes, Customers, Suppliers, Flights, AWBs, etc) and follow up full correspondence history. It was designed as a tool to replace the desktop mail applications. Messages database with attachments and advanced filters Automatic assignment of mail to customer/supplier, default broker based on mail details Ability to link s to operational data - quotes, tasks, activities, flights, shipments, services and etc. Creates automatic quotations request in quotation modules based on specific keywords in message body Allows to set message status and labels and filter on them Tool to flag important messages or archive old correspondence Displays all messages history in customer/supplier profile

13 Info and Rates module offers easy filterable huge amount of data structured and presented for the most convenient usage. Aircraft Types: VIP, Commercial, Cargo, Rotary Wings; categories, full data (MTOW, cabin dimensions, facilities, speed), photo gallery, list of aircrafts Airports: longitude, latitude, time zone, runway details, tarmac details, terminals details, procedures, restrictions, permissions Countries: region, sanctions, list of airports Distances: flight distance, entry points, weather codes, Notams, flight/block time for reporting Contacts: all companies contacts grouped by contractor or company, extended search Rates: currency rates, customer specific rates, services rates, shipping rates, fuel rates, fixed expenses for airports, flight cost center, etc Compliance and audits module helps to proceed with internal and external audits within company with extended options to track the audits and their findings, progress of findings rectification, plan upcoming audits in interactive calendar, generate reports, manage the auditors schedule and options for attaching the documentation to audits and findings. Schedule internal and external compliance and safety audits Track audits progress Advanced audits findings control Findings base with advanced filtering Audits closing and reporting Documentation and files attachment to audit and individual finding

14 Task Desk - Project and tasks management module provides systematization of company processes and workflow. It is designed to simplify control over incoming and outgoing general and strategic projects, tasks, activities, documents, etc Awery Documents Library is a web-application for distribution of documentation among the concerned persons. It allows to automate processes related to circulation of documents, manage acceptance of documentation, produce status reports, send reminders and notifications. Cross corporative management Documents/task/projects flow Tasks interactive Gantt view Internal messaging solution Voice and video calls to users Assign tasks to selected persons, notifications on task assignment Automatic notification about forthcoming and overdue tasks through s or SMS Prioritize and split into small subtasks by responsible persons Allows to use previous projects as templates for new ones Handy tool to execute supervision, track changes and activities, follow and control due dates Permits to review and manage list of tasks within projects of selected employee/customer/supplier Easy to control delayed and pending tasks / actions Covers compliance requirements for documents distribution within the aviation company Framework for documents and their revisions storage and distribution Tool for systematisation of documents by categories, developers, storage places for original hard copies, etc Draft, active and obsolete documents statuses, auditors acceptance of draft documents before going active Handy distributions lists based on departments/employees Automated reminder notifications Managing authorisation of access to documents, setting rules for electronic signatures control and controlling signated status Electronic confirmation of documents receipt / acceptance

15 Awery Aviation Solutions A3-069/08 Saif Zone Sharjah United Arab Emirates P.O. Box [email protected]