CDM \ Contact person. Local contact person / 0605

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1 CDM \ Contact person Local contact person / 0605

2 CDM \ Drive Repair Service Drive Repair Service

3 Drive Repair Service \ Repair and maintenance of gear units and motors The manufacturer s expertise for your benefit You have your car repaired by an expert only. Do the same with your drive components and benefit from the best repair and maintenance service: the drive repair service of SEW-EURODRIVE. Whether gear units or motors our service specialists are always up to date. This is something we ensure through the constant flow of communication and information to all internal development departments as well as production. Range of services Repair by exchanging defective parts only or complete maintenance to restore the original condition Carry out measures in accordance with DIN 31051/52 Services performed on your premises or at SEW-EURODRIVE Benefit from the high availability of spare parts Short response times due to extensive service network Services performed by qualified SEW-EURODRIVE service engineers

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5 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

6 CDM \ Drive Inspection Service Drive Inspection Service

7 Drive Inspection Service \ Inspection and condition analysis of all drives Controlling for your safety SEW-EURODRIVE also supports your maintenance personnel in the preventive maintenance of your system. Use our Drive Inspection Service for inspection and condition analysis of all drives. You will have access to uniform and detailed data resulting from the evaluations. Range of services Determine the drives in operation Inspection of the drives with classification of their condition and creation of a list of drives Mark the individual drives according to a specific SEW-EURODRIVE numbering system for fast identification and simpler handling Individual inspection of drives in accordance with DIN 31051/52 and creation of a report on findings with specification of necessary repair measures Provide the analyzed data (drive list, report on findings) Short response times due to extensive service network Services performed by qualified SEW-EURODRIVE service engineers

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9 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

10 CDM \ Drive Oil Check Service Drive Oil Check Service

11 Drive Oil Check Service \ Complete oil service for drives For smooth operation Checking the gear oil is necessary for smooth operation and for avoiding failures. Changing the oil itself is simple but becomes complicated and time-consuming through the necessity to provide fresh oil and dispose of waste oil. The Drive Oil Check Service of SEW-EURODRIVE does all this for you. Our experience and equipment enables us to take care of this task in the usual quick and reliable manner from providing fresh oil to checking oil and mounting position, changing the oil and disposing of waste oil. Range of services Check the mounting position and, if necessary, correcting screw plugs and breather valves Analyze oil quality and oil quantity Complete the oil volume according to type and mounting position if the oil quality of the remaining quantity is still OK Change the oil according to type and mounting position if the oil quality is not satisfactory anymore Provide fresh oil and dispose of waste oil according to environmental protection requirements Short response times due to extensive service network Services performed by qualified SEW-EURODRIVE service engineers

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13 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

14 CDM \ Drive Maintenance Service Drive Maintenance Service

15 Drive Maintenance Service \ On-site maintenance service for drives Full service to ensure that everything keeps moving The Drive Maintenance Service of SEW-EURODRIVE helps you to optimally maintain your drives to prevent failures. Whether at time intervals defined by you or at short notice, our service specialists check and maintain your drives on-site always avoiding unnecessary down-times. Range of services Check mounting positions Change oil according to type and mounting position Check gear unit vents Clean and re-adjust motor brakes Clean the fan guard Check for oil leakages on the motor including removing the terminal box cover Short response times due to extensive service network Services performed by qualified SEW-EURODRIVE service engineers Optional: assessment report for each drive

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17 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

18 CDM \ Drive Scan Service Drive Scan Service

19 Drive Scan Service \ Condition analysis of drives and switch cabinets through thermographical testing A picture says more than a thousand words Preventive maintenance helps to detect possible weak points before a failure occurs so they can be eliminated immediately. With the help of the Drive Scan Service, temperatures can be illustrated easily in the form of an image. This way, even the smallest temperature difference is recorded and evaluated. This procedure allows to detect, for example, wear, overloading, and burnt contacts. Our service staff ensures the correct interpretation of test results. They are specialists for all questions in mechanical and electrotechnical drive engineering with profound know-how in the field of radiation and general thermodynamics. Range of services Thermographic testing of drive technology and switch cabinets in operation on your premises Non-destructive testing during ongoing production (free access to the respective drive and switch cabinet required) Photographic and thermographic documentation by means of a risk analysis in five steps Recommendations on how to minimize risks and quick assistance through maintenance work on drives or express assembly of new drives Short response times due to extensive service network Tests are carried out by a measurement engineer with the corresponding technical qualification

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21 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

22 CDM \ Drive Pickup & Delivery Service Drive Pickup & Delivery Service

23 Drive Pickup & Delivery Service \ Transport logistics through SEW-EURODRIVE Optimum time management also in logistics SEW-EURODRIVE service does not begin and end with repairing your drives. We also take care of all logistic requirements. Our Drive Pickup & Delivery Service meets all these requirements. Give it a try! Range of services Pickup & Delivery Service for your drive technology Specific solutions for your logistics needs Instruct the required logistics company Short response times after provision of the necessary data

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25 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

26 CDM \ Drive Startup Service Drive Startup Service

27 Drive Startup Service Quick and cost-effective startup Can startup be quick, trouble-free and yet still cost-effective? No problem for the service professionals and the Drive Startup Service from SEW-EURODRIVE. Time-intensive and costly startup procedures, often followed by faults, failures or even downtimes, are no longer an issue. Take advantage of the comprehensive expertise and competency available with the drive technology of SEW-EURODRIVE. Motivated and highly-qualified service engineers help to ensure the availability of your system. So that everything runs as smoothly as possible You won t be disappointed! Overview of the advantages Reduction of downtimes caused by faults Prevention of follow-on damage Availability is ensured Specialists on-site

28 Overview of services Installation check Functional test Parameter setting Integration test for machinery and machine components Test mode Final inspection Employee training Complete support from highly-qualified employees from SEW-EURODRIVE We also offer all services to support your employees. Feel free to give us a call: Phone number for the Drive Startup Service:

29 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

30 CDM \ Drive Service Hotline Drive Service Hotline

31 Drive Service Hotline \ 24/7 hotline SEW-EURODRIVE hotline always there for you A service specialist of SEW-EURODRIVE is available at the Drive Service Hotline 24 hours a day and 365 days a year. Whether for spare parts service or to clarify technical questions in the field of drive engineering SEW-EURODRIVE is always there for you: SEWHELP ( ) Range of services Personal contact partner always available (24/7) Provision of general and technical information Provision of spare parts upon prior consultation Carry out repair or express assembly at SEW-EURODRIVE upon prior consultation Consulting by qualified and trained service engineers

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33 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

34 CDM \ Drive Application Programming Service Drive Application Programming Service

35 Drive Application Programming Service Let us take care of your application programming In addition to the mechanical and electronic drive components, the software is also an important factor contributing to the productivity, reliability and profitability of a plant. Only individually programmable software can provide the flexibility that you need, especially for complex applications. The intelligent software solutions from SEW-EURODRIVE allow all drives to be adapted optimally to suit the task in hand. Use the competence and experience of our employees for a tailor-made, individual solution you won t be disappointed! Overview of the advantages Software tools (MOVITOOLS ) for decentralized technology (parameter setting, visualization and programming environment) can be downloaded free-of-charge from the Internet Tailor-made software for customer applications Simple handling thanks to a one-system control Stand-alone solution without higher-level control System optimization SEW-EURODRIVE expertise

36 Overview of services Complete programming of positioning and sequence control in accordance with the performance specification Diagnostics and visualization programming Complete startup or guided startup support Training courses Software creation for special process sequences in drive engineering, e.g. positioning drives Application modules (standard control programs): Table and fieldbus positioning, center winder, flying saw, E-SYNC synchronous operation, modulo positioning, CAM electronic cam, I-SYNC internal synchronous operation Feel free to give us a call: Phone Drive Application Programming Service:

37 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

38 CDM \ Drive Decentralized Technology Service Drive Decentralized Technology Service

39 Drive Decentralized Technology Service \ Service for decentralized technology Drive management from one source New technologies are not more complicated than old ones, they are just not familiar. Support right from the start is therefore important. From introducing the new product, selecting the right product to project planning, reliable installation and successful startup, the Drive Decentralized Technology Service with its SEW-EURODRIVE service specialists will help you to quickly benefit from the new technology. Range of services Training Project planning Startup Project support Inspection

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41 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

42 CDM \ Drive Condition Monitoring Service Drive Condition Monitoring Service

43 Drive Condition Monitoring Service \ Maintenance condition inspection for fault-free plant operation Permanent and reliable diagnostics with vibration monitoring Fault-free availability of all plants and systems is the prerequisite for economic production processes. Preventative maintenance can be used to detect and remove any weak points before a system shuts down. SEW-EURODRIVE offers its customers an important service for precisely this purpose: The Drive Condition Monitoring Service. Early detection of sources of interference The Drive Condition Monitoring Service from SEW-EURODRIVE offers permanent vibration monitoring for anti-friction bearings and gear components. A vibration sensor, mounted directly on the drive, monitors the condition of the machinery based on an ACTUAL PLANNED analysis. The drive status can be monitored optically on-site via a display panel with a green-yellow-red light or remotely via an online connection to your PLC. The Drive Condition Monitoring Service is a simple, cost-effective solution for monitoring your production processes. Reduce costs Increase the profitability of production plants Wear of moving parts within a production system is, of course, inevitable. However, the vibration analysis allows you to keep yourself informed of the current drive status and enables you to act accordingly. This feature is, of course, also available during production: The vibration analysis can be performed irrespective of the production plant or the operating conditions (with the exception of potentially explosive atmospheres). Example for anti-friction bearings: After setting the anti-friction bearing specifications (size, type, etc.), the analyses are carried out using these reference values. The traffic light function ensures that you are able to react to problems in good time. An optical signal (yellow light) lets you know if the status values change so that you can perform the required service in your own time. However, the latest time at which the required maintenance should be carried out is when a red light is displayed on the vibration monitor. This allows you to plan preventative maintenance in good time. The SEW-EURODRIVE Service team will be pleased to help you carry out the required measures so that production can continue safely. When anti-friction bearings fail, what may seem like a small problem usually results in a lot of damage. Our service employees are available to help you interpret the results of the inspection carefully, e.g. analysis of kinetic and application-specific frequencies. They are specialists for all questions concerning mechanical and electronic drive engineering and have sound knowledge of frequency-selective anti-friction bearing diagnostics.

44 Early detection of faults through continuous monitoring: Analysis devices, which are installed permanently on the drive, record and diagnose the current status of the anti-friction bearings or gear components and significantly reduce the downtimes in a production plant caused by faults. In this way, you can plan your production downtimes! Overview of services Use the expertise of SEW-EURODRIVE not only for all questions relating to drive engineering, but also specifically for the diagnostics of your drives whatever your line of business. j Security right from the start! Features of the Drive Condition Monitoring Service Maintenance management in accordance with DIN 31051/52 Consultation about which systems would be most cost-effective for your production Installation of the vibration monitors and referencing If necessary, immediate repair based on the drive diagnostics All services of CDM as an option

45 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

46 CDM \ Drive Express Assembly Service Drive Express Assembly Service

47 Drive Express Assembly Service Replacement procurement and assembly fast and reliable SEW-EURODRIVE is a fast and reliable partner when you need individual replacement parts or complete gear units, motors and gearmotors as quickly as possible. Regardless of whether you require drive components from SEW-EURODRIVE or from third-party manufacturers, the Drive Express Assembly Service ensures the parts arrive quickly with same day delivery in most cases! Fast delivery is ensured thanks to a professional logistics system and production cells, set up especially to deal with fast assembly orders. The individual components and tools are always ready, and highly-motivated, well-trained employees do the rest. All our five Service Competence Centers have the facilities to deal with express assembly orders and are ready to process your order at a nearby site in next to no time. You decide whether to pick up the parts yourself or have them delivered as quickly as possible! Overview of the advantages Fastest possible assembly and provision of complete gear units, motors and gearmotors Short-term and flexible replacement procurement Reduction of your warehouse inventory Process reliability thanks to fast availability and complete replacement service Assembly in your nearest Service Competence Center Prevention of unnecessary downtimes Reliability of procurement and operation through manufacturer warranty High availability through decentralized parts storage in all Service Competence Centers Option of collection or scheduled delivery

48 Overview of services Order creation and comparison of the required drive data Order-specific use of original individual components from SEW-EURODRIVE Fast assembly based on the quality standards of SEW-EURODRIVE Test run to determine the nominal ratings Nameplates are created and attached to the components Surface coating Transport packaging Type of delivery and delivery date of your choice Complete support from highly-qualified employees from SEW-EURODRIVE Manufacturer s warranty

49 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

50 CDM \ Drive Industrial Gear Units Service Drive Industrial Gear Units Service

51 Drive Industrial Gear Units Service Operational and process reliability designed specifically for powerful industrial gear units SEW-EURODRIVE has always set standards in both drive engineering and after-sales service. The same holds true for the services offered within the Complete Drive Management (CDM ) program. This integral approach to product care is now also available for your industrial gear units. Take advantage of the comprehensive technical expertise of a global player to ensure reliability for your operation and processes worldwide. Our service experts will be glad to provide assistance from startup all the way to upgrading even for gear units that were not manufactured by SEW-EURODRIVE. You ll be won over by our expertise! Overview of the advantages Complete individual solutions to meet your requirements Prevention of unscheduled downtimes and standstills in operation Complete service from one supplier Competent and highly-motivated team Professional service equipment in the Competence Center and in the service van Short response times

52 Overview of services Complete startup or coordinated startup support Installation and laser adjustment of drives Preparation of a specific maintenance plan Oil management: Initial filling, oil change after run-in period, complete oil service (change, refill, disposal) Focused repairs: Either replacement of defective parts or complete overhaul to recreate original state All services performed on site All service work based on guidelines stipulated in DIN 31051/52 Services performed by service specialists from SEW-EURODRIVE Thermographic examination of drive technology and control cabinets Complete replacement management from one supplier Feel free to give us a call: Phone Drive Industrial Gear Units Service: Contact persons: Mr. Rüdinger Tel.: bernd.ruedinger@sew-eurodrive.de Mr. Rau Tel.: roland.rau@sew-eurodrive.de Mr. Just Tel.: tobias.just@sew-eurodrive.de Fax:

53 Gearmotors \ Industrial Gear Units \ Drive Electronics \ Drive Automation \ Services 24/7 hotline SEWHE L P / 0605 Complete Drive Management Technical Offices Service Competence Center (SC) Augsburg Tel Fax Berlin Tel Fax Bodensee Tel Fax Bremen Tel Fax Dortmund Tel Fax Heilbronn Tel Fax Herford Tel Fax Karlsruhe Tel Fax Kassel Tel Fax Koblenz Tel Fax Münster Tel Fax Nürnberg Tel Fax Regensburg Tel Fax Rhein-Main/Bad Homburg Tel Fax Stuttgart Tel Fax SC-Central (Gears and motors) Ernst-Blickle-Straße 1, D Bruchsal Phone , Fax sc-mitte-gm@sew-eurodrive.de (Electronics) Ernst-Blickle-Straße 42, D Bruchsal Phone , Fax sc-mitte-e@sew-eurodrive.de SC-North Alte Ricklinger Str , D Garbsen (near Hannover) Phone , Fax sc-nord@sew-eurodrive.de SC-East Dänkritzer Weg 1, D Meerane (near Zwickau) Phone , Fax sc-ost@sew-eurodrive.de Dresden Tel Fax Erfurt Tel Fax Güstrow Tel Fax Lahr Tel Fax Langenfeld Tel Fax Magdeburg Tel Fax Ulm Tel Fax Würzburg Tel Fax Zwickau/Meerane Tel Fax SC-South Domagkstr. 5, D Kirchheim (near Munich) Phone , Fax sc-sued@sew-eurodrive.de SC-West Siemensstr. 1, D Langenfeld (near Düsseldorf) Phone , Fax sc-west@sew-eurodrive.de Hamburg Tel Fax Mannheim Tel Fax Hannover/Garbsen Tel Fax München/Kirchheim Tel Fax P.O.Box D Graben-Neudorf/Germany Phone Fax sew@sew-eurodrive.com

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