COURSE TITLES: - 1 hour to complete webinar - 1 hour to complete webinar
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1 - Course Catalog -
2 COURSE TITLES: 2012 Labor Law Round Up - 1 hour to complete webinar Adaptive Radiation and Evolution: A Case Study using Hawaiian Forest Birds - 1 hour to complete webinar Americans With Disabilities Act and Transition Plans - 1 hour to complete webinar An Introduction to Working with Volunteers - 1 hour to complete webinar Animal Show Development - 1 hour to complete webinar Art of the Capital Campaign - 1 hour to complete webinar Attracting (and Keeping) New Supporters in the Digital, Engagement Age - 1 hour to complete webinar AZA Government Affairs What happens in DC doesn t stay in DC - 1 hour to complete webinar Becoming a World Famous Mentor - 1 hour to complete webinar Best Practices in Red Panda Management - 1 hour to complete webinar Bioinspiration: A Novel Activity to Engage Students in Creativity and STEM - 1 hour to complete webinar Biomimicry/Bioinspiration: a novel activity to further conservation involving engineers, business, and San Diego Zoo Global - 1 hour to complete webinar Blended Learning - 1 hour to complete webinar Bloodborne Pathogens hours to complete course Browse - The Role of Botanical Collections to Support Zoological Collections - 1 hour to complete webinar Building a Broader Base for Zoo-Based Conservation: Engaging Non-Traditional Conservationists - 1 hour to complete webinar California Condor Conservation - 1 hour to complete webinar Child Abuse Prevention and Awareness hours to complete course Child Abuse Prevention and Awareness for Supervisors and Managers hours to complete course Climate Change and the Polar Bear - 1 hour to complete webinar Communicating in a World of Social Media Compilation - 6 hours to complete compilation Communicating in the World of Social Media: Understanding Social Media - 1 hour Communicating in the World of Social Media: Types of Social Media - 3 hours Communicating in the World of Social Media: Social Media in the Workplace - 1 hour Communicating in the World of Social Media: Social Media Marketing and Support - 1 hour Communication Fundamentals Compilation - 10 hours to complete compilation Communication Fundamentals: The Planning Worksheet - 1 hour Communication Fundamentals: Writing Skills - 2 hours Communication Fundamentals: Patterns of Development - 1 hour Communication Fundamentals: Letters - 2 hours Communication Fundamentals: Memos, and Other Communications - 1 hour Communication Fundamentals: Reports - 1 hour
3 Communication in the Workplace: Resolving Conflict - 1 hour Communication in the Workplace: Negotiating with Coworkers - 1 hour Compliance and Human Resources Comprehensive Compilation - 16 hours to complete compilation Sarbanes-Oxley Act: Overview, Disclosures, and Reporting - 3 hours Managing Within the Law: FLSA & State Wage-Hour Law - 10 minutes Managing Within the Law: Freedom of Religion in the Workplace - 13 minutes Managing Within the Law: Freedom of Speech in the Workplace - 12 minutes Managing Within the Law: Legal Guidelines for Interviewing - 19 minutes Managing Within the Law: Preventing Sexual Harassment - Manager Version - 28 minutes Managing Within the Law: Respecting Employees Individual Rights - 10 minutes Managing Within the Law: Top Ten Ways for a Manager to Stay Out of Jail - 16 minutes Managing Within the Law: Preventing Lawsuits - 3 minutes Managing Within the Law: Wrongful Termination - 19 minutes Managing Within the Law: Wrongful Termination (Presentation Style) - 19 minutes Managing Within the Law: Family and Medical Leave Act - 1 hour Managing Within the Law: Family and Medical Leave Act as of hour Managing Within the Law: Drug and Alcohol Abuse in the Workplace - 15 minutes Sarbanes-Oxley Act: Standards, Regulations, and Penalties - 3 hours Sexual Harassment: What Is Harassment? - 1 hour Sexual Harassment: Prevention and Response - 28 minutes Sexual Harassment Awareness for Managers: Defining Harassment - 1 hour Sexual Harassment Awareness for Managers: Handling Complaints - 28 minutes Managing Within the Law: At Will Employment - 19 minutes Managing Within the Law: Complying with ADA Requirements as of hour Managing Within the Law: Complying with ADA Requirements - 21 minutes Managing Within the Law: Discrimination - 22 minutes Managing Within the Law: Discrimination (Presentation Style) - 22 minutes Conducting Conservation Projects in the Field: Education, Culture & Ethics - 1 hour to complete webinar Conducting World Class Employee Investigations - 1 hour to complete webinar Conservation Education: A Brief History, Current Challenges and Future Directions - 1 hour to complete webinar Creating a World Famous Culture in your Workplace - 1 hour to complete webinar Creating a World Famous Customer Service Training Program - 1 hour to complete webinar Creating a World Famous Employee Communications Strategy - 1 hour to complete webinar Creating and Implementing an Effective Strategic Plan for Your Organization - 1 hour to complete webinar Creatively Implementing a 360 Program on a Budget - 1 hour to complete webinar
4 Customer Service Comprehensive Compilation - 10 hours to complete compilation Customer Service for Managers: Setting Standards - 2 hours Customer Service for Managers: Keeping Loyal Customers - 1 hour Customer Service Fundamentals: Framework for Success - 1 hour Customer Service Fundamentals: Communication Skills - 3 hours Customer Service Fundamentals: Communication Methods - 1 hour Customer Service Fundamentals: Delighting Your Customers - 1 hour Customer Service Fundamentals: Handling Complaints - 1 hour Data Collection: Videos, Check-sheets & Archives - 1 hour to complete webinar Design and Construction Process for Exhibits at the San Diego Zoo - 1 hour to complete webinar Design and Evaluation of a Zoo-Based Professional Development Program for Life Science Teachers - 1 hour to complete webinar Disaster Preparedness - 2 hours to complete course collection Draft Presentation: Storyboard of Results - 1 hour to complete webinar Draft Publication: Writing for Peer Review - 1 hour to complete webinar Effective Onboarding - the San Diego Zoo Way! - 1 hour to complete webinar Effectively Managing an Employee Engagement and Satisfaction Survey - 1 hour to complete webinar Elephant Management: The Next Generation hours to complete course Emergency and Crisis Communications hours to complete course Emergency and Crisis Management hours to complete course Emergency and Crisis Planning hours to complete course Engaging Your Employees in a World Famous Way - 1 hour to complete webinar Environmental Enrichment and Adaptive Relevance in Zoos - 1 hour to complete webinar Finance & Budgeting for Nonprofit Organizations - 1 hour to complete course Finance and Accounting Compilation hours to complete compilation Finance: Building Budgets That Affect Reality - 4 minutes Finance: Capitalize Your Capital - 13 minutes Finance: Cash Flow Analysis - 19 minutes Finance: Key Financial Ratios - 18 minutes Finance: Linking Financial Management with Organizational Goals - 3 minutes Finance: Understanding Financial Statements - 15 minutes Finance: The Budget Blues - 1 minutes FrogWatch USA Chapter Coordinator - 1 hour to complete course FrogWatch USA Volunteer - 1 hour to complete course Fundamentals of Animal Learning hours to complete course Generational Differences - Managing The Complexity - 1 hour to complete webinar
5 Getting Your Board Involved in Your Development Efforts - 1 hour to complete webinar Global Amphibian Decline: Using Real-World Conservation Issues to Engage Students - 1 hour to complete webinar Government Regulations and Inspection Readiness hours to complete course Grasslands: North America s endangered ecosystem - 1 hour to complete webinar Green Practices - 1 hour to complete webinar Grow and Thrive while Becoming Greener - 1 hour to complete webinar Hand Rearing Avian Neonates - 1 hour to complete webinar Hosting a World Famous Summer Internship Program - 1 hour to complete webinar How a Holistic Approach can Help to Better Answer Conservation Questions - 1 hour to complete webinar How to Find an Extra 30 Minutes a Day for Training and Enrichment! - 1 hour to complete webinar HR Strategic Planning - 1 hour to complete webinar In Ovo Sexing -.5 hour to complete webinar Innovation in the Workplace Compilation - 7 hours to complete compilation Innovation in the Workplace: Defining Innovation and Determining Your Point of View - 1 hour Innovation in the Workplace: Identifying the Enemies of Ideas and Innovation - 2 hours Innovation in the Workplace: Asking Questions - 1 hour Innovation in the Workplace: Harnessing Energy - 1 hour Innovation in the Workplace: Creating Ideas - 1 hour Innovation in the Workplace: Measuring Success - 1 hour Inquiry Questions: Bridging Science and Practice - 1 hour to complete webinar Introduction to Nutrition hours to complete course Leaders Shape the Future hours to complete course Making Social Media Work for Your Organization - 1 hour to complete webinar Management and Leadership Compilation - 36 hours to complete compilation Management Fundamentals: Functions of Front-Line Management - 3 hours Managing Change: Working with Individuals - 2 hours Motivation: Leading with a Vision - 2 hours Communicating - 2 hours Rewarding and Correcting - 2 hours Performance and Training - 3 hours Building Trust - 2 hours Motivation Methods and Strategies: Leading for Commitment - 1 hour Teams That Work: Building Effective Teams - 2 hours Leading Effective Teams - 2 hours Managing Change: Leading the Team - 2 hours
6 Managing Change: Refocusing Yourself - 1 hour Managerial Finance and Accounting - 5 hours Management Skills: Ready! Set! Manage! - 1 hour Management Skills: Motivating - 1 hour Management Skills: Planning - 1 hour Management Skills: Communication - 1 hour Management Skills: Getting Input - 1 hour Management Skills: Dealing with Challenging People and Times - 1 hour Management Skills: Building Success - 1 hour Managerial Finance and Accounting - 5 hours to complete course Mapping Your Performance and Talent Strategy for Results - 1 hour to complete webinar Marketing and Sales Comprehensive Compilation - 4 hours to complete compilation Sales and Marketing: Marketing - 4 minutes Sales and Marketing: Keys to a Successful Marketing Campaign - 1 minute Sales and Marketing: Getting Out of a Sales Slump - 3 minutes Sales and Marketing: Closing A Sale - 3 minutes Track Selling Step 7: Cement the Sale - 13 minutes Track Selling Step 6: Act of Commitment - 21 minutes Track Selling Step 5: Fill the Need - 19 minutes Track Selling Step 4: Sell the Company - 13 minutes Track Selling Step 3: Agreement On Need - 12 minutes Track Selling Step 2: Qualification - 19 minutes Track Selling Step 1: Approach - 19 minutes Sales and Marketing: The Influence Edge and Sales - 16 minutes Sales and Marketing: Target Your Market - 10 minutes Sales and Marketing: Sales Skills for Call Centers - 18 minutes Sales and Marketing: New Rules of Online Advertising - 4 minutes Sales and Marketing: Marketing Your Web Site - 6 minutes Sales and Marketing: Guerrilla Trade Show Selling - 19 minutes Sales and Marketing: Guerrilla Marketing - 21 minutes Sales and Marketing: Making A Gatekeeper an Ally - 1 minute Measuring Your Volunteer Program s Success - 1 hour to complete webinar Microsoft Software Comprehensive Compilation - 44 hours to complete compilation Office 2007: Navigating the New Interface - 2 hours Windows 7: Features - 2 hours Office 2010: SharePoint - 4 hours
7 Office 2010: Access - 3 hours Office 2010: Outlook - 2 hours Office 2010: PowerPoint - 4 hours Office 2010: Excel - 2 hours Office 2010: Word - 3 hours Office 2010: Common Features - 3 hours Office 2007: Common Tasks - 3 hours Office 2007: Outlook - 2 hours Office 2007: Access - 2 hours Office 2007: PowerPoint - 2 hours Office 2007: Excel - 3 hours Office 2007: Word - 3 hours Windows 7: Applications - 4 hours Navigating the Information Jungle: A Zoo Professional s Guide to Online Research - 1 hour to complete webinar Neonatal Ungulates - 1 hour to complete webinar Nonprofit Program Development hours to complete course Nonprofit Program Evaluation hours to complete course Nonprofit Program Marketing - 1 hour to complete course Operant Conditioning and Behavior Management hours to complete course Presentation Fundamentals Compilation - 10 hours to complete compilation Presentation Fundamentals: Preparing for a Presentation - 3 hours Presentation Fundamentals: Developing an Effective Message - 2 hours Presentation Fundamentals: Improving Delivery Skills - 2 hours Presentation Fundamentals: Using PowerPoint and Other Visuals - 3 hours Project Management Compilation - 13 hours to complete compilation Project Management from a People Perspective: Working Across Departments - 2 hours Project Management from a People Perspective: Building and Leading a Team - 2 hours Project Management from a People Perspective: Managing Project Stakeholders - 2 hours Project Management from a People Perspective: Communicating Effectively - 2 hours Project Management from a People Perspective: Key Documentation - 2 hours Six Sigma Fundamentals - 22 minutes Six Sigma Deployment Roadmap - 16 minutes Lasting Six Sigma - 13 minutes Project Management from a People Perspective: Balancing Multiple Projects - 2 hours Record Keeping hours to complete course Research Design: Sampling Protocols - 1 hour to complete webinar
8 Research Implications for Practical Decisions - 1 hour to complete webinar Researching and Writing Grants hours to complete course Roaring Rewards: Creating a World Famous Employee Recognition Program - 1 hour to complete webinar Saving the Tuatara: Habitat Restoration on Stephens Island, New Zealand - 1 hour to complete webinar Setting & Maintaining Brand Standards: Guest Feedback & Survey Tools - 1 hour to complete webinar Seven Secrets to Effective Public Speaking - 1 hour to complete webinar Simple Statistical Analysis: Non-parametric - 1 hour to complete webinar Solving Behavioral Problems. Aggression - Its Causes and Solutions for its Reduction - 1 hour to complete webinar Special Events & Nighttime Promotions - 1 hour to complete webinar Starting Your Nonprofit - 1/2 hour to complete course Strategies for Managing Risk - 1 hour to complete webinar Studbooks hour to complete webinar The American s with Disabilities Act - 1 hour to complete webinar The Basics of Operant Conditioning - 1 hour to complete webinar The California Condor: History, Conservation, Breeding & the Future - 1 hour to complete webinar The Fundamentals of Animal Learning - 1 hour to complete webinar The Latest and Greatest in Employee Benefits - 1 hour to complete webinar The Value of Biodiversity and its Link to Human Welfare - 1 hour to complete webinar Transitioning Three Raptors to an Operant Conditioning Program - 1 hour to complete webinar Vertebrate Ethology Series: Team Building and Collaborative Research - 1 hour to complete webinar Video Analysis: Activities and Events - 1 hour to complete webinar Volunteer Recognition on a Next-to-Nothing Budget - 1 hour to complete webinar Volunteers and Change Management - 1 hour to complete webinar Who Needs Events? How Events Can Serve Your Organization - 1 hour to complete webinar Working Safely with Dangerous Animals hours to complete course Working with Clouded Leopards in Thailand - 1 hour to complete webinar World Class Innovations in Human Resources - 1 hour to complete webinar Worms, Germs and You (Introduction to Zoonotic Disease) - 1/2 hour to complete course Writing the Annual Development Plan - 1 hour to complete webinar Zoo Exhibit Design: Past, Present and Future - 1 hour to complete webinar Zoonotic Disease and Biosecurity - 3 hour to complete course
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