EAST BAY CANCER CENTER. By Your Side. Cancer Resource Guide

Transcription

1 CANCER CENTER By Your Side Cancer Resource Guide

2 Millions of people have had or are living with cancer. Here at Kaiser Permanente s East Bay Cancer Center, we want you to know that if you are one of those affected, you don t have to take this journey alone. Upon your initial diagnosis you will be referred to a cancer specialist and other providers or departments which may be new to you. We understand that navigating your way through the treatment process can be overwhelming, so we offer a variety of educational materials and support services to help you and your loved ones along the way. This booklet contains information about all of the cancer-related services, support groups, and classes we have available here. Having the information you need and working together with your medical team will help you live your life to the fullest before, during, and after treatment.

3 BREAST CARE CENTER We offer a full range of breast health services which includes exam, biopsy, and surgical treatment consultations. We utilize a multidisciplinary approach to treatment planning for patients with breast cancer. Go to for more information. v Oakland: 3801 Howe Street, 1st Floor, Suite 120 Reception/Appointments/Advice Breast Care Coordinator GENETICS The Oakland Genetics Department provides comprehensive medical genetic services to Kaiser Permanente Health Plan members residing in the East Bay. We specialize in counseling, diagnosis, and management of genetically influenced conditions. Our clinical services related to cancer include hereditary cancer risk evaluation and counseling and genetic screening. v Oakland: 3505 Broadway Reception/Appointments/Advice GYNECOLOGY ONCOLOGY Your Gynecologic Oncologist may offer both medical and surgical treatment of gynecologic cancers. Your care may be coordinated with the help of registered nurses, pharmacists, and social workers. v Oakland: 3701 Broadway, 3rd Floor Gyn Oncology RN/Appointments/Advice HEAD AND NECK SURGERY / OTOLARYNGOLOGY (ENT Surgery) Our team of surgeons who are specially trained in the surgical treatment of benign (non-cancerous) and malignant (cancerous) tumors of the head and neck (nose/sinus, mouth, thyroid, neck, face, salivary gland, ear) will help develop your treatment plan. v Oakland: 3600 Broadway, 4th Floor Reception/Appointments/Advice Head and Neck Oncology Nurse Case Manager v Richmond: 901 Nevin Avenue, Building 1, 3rd Floor Reception/Appointments/Advice

4 INTERVENTIONAL RADIOLOGY DEPARTMENT Interventional Radiology provides a range of minimally invasive procedures for cancer patients. These include biopsies, placement of venous access devices such as ports for chemotherapy, radio frequency ablation of tumors in liver, kidney, lung, and bone, as well as chemoembolization of liver tumors. We work closely with Medical Oncology, Gastroenterology, Hospital Medicine, Radiation Oncology, and various surgical services in caring for cancer patients. v Oakland: 3600 Broadway, Ground Floor Reception/Appointments/Advice v Richmond: 901 Nevin Avenue, Building 1, 1st Floor Reception/Appointments/Advice MEDICAL ONCOLOGY The Medical Oncology Department specializes in the diagnosis and treatment of cancer. Our skilled staff is made up of caring doctors, nurses, pharmacists, and social workers who will develop a treatment plan specifically for you. v Oakland: 3701 Broadway, 3rd Floor Reception/Appointments/Advice Chemotherapy Clinic Infusion Clinic Oncology Social Worker Oncology Nurse Case Managers or Oncology Clinical Trials Nurse Advanced Illness Coordinator v Richmond: 901 Nevin Avenue, Building 1, 3rd Floor Clinic Chemotherapy/Infusion Clinic Oncology Social Worker Advanced Illness Coordinator MUSCULOSKELETAL SURGICAL ONCOLOGY Orthopedic Oncology surgeons will work-up, evaluate, diagnose, and treat patients with bone and soft-tissue tumors, including both benign (non-cancerous lesions) and malignant tumors (cancer). v Oakland: 3600 Broadway, 1st Floor Reception/Appointments/Advice Musculoskeletal Oncology Advice Nurse

5 PLASTIC AND RECONSTRUCTIVE SERVICES Consultations with a plastic surgeon are available in the Breast Care Center. Our knowledgeable team will advise and guide members through the process of learning what reconstructive options are available to them. v Oakland: 3801 Howe Street, 1st Floor, Suite 120 Reception /Appointments/Advice v Richmond: 901 Nevin Avenue, Building 1, 3rd Floor Receptio/ Appointments/Advice RADIATION ONCOLOGY The Radiation Oncology Department offers specialized services in the delivery of state of the art radiation therapy. Our highly trained staff includes radiation oncologists, nurses, physicists, radiation therapists, social workers and a dietitian. v Oakland: 3701 Broadway, Ground Floor, Suite 100 Reception/Appointments Advice Radiation Oncology Nurse Radiation Oncology Social Worker Radiation Oncology Dietitian SURGERY CLINIC We have a team of highly skilled and specialized surgeons to meet the surgical needs of our members. We utilize one-on-one consultations, as well as a multidisciplinary approach to treatment planning, to ensure the highest quality of care. v Oakland: 3600 Broadway, 3rd Floor Reception/Appointments/Advice Colon and Rectal Cancers Advice Colon and Rectal Cancers Appointments Thoracic (chest and lung) Cancers Hepatobiliary (liver) Wound and Ostomy Nurse Wound Care v Richmond: 901 Nevin Avenue, Building 1, 3rd Floor Reception/Appointments/Advice Reconstructiv/ Plastic Surgery

6 UROLOGY DEPARTMENT The Urology Department care team will coordinate diagnostic procedures, consultations, and medical treatment, including surgical care and radiation therapy, for patients with cancers of the bladder, kidney, and prostate. v Oakland: 3600 Broadway, 4th Floor Reception / Appointments / Advice Urology Advice Nurse

7 Kaiser Support Groups BREAST CANCER SUPPORT GROUP This weekly group is intended for women who have a diagnosis of breast cancer. Members only; family and friends welcome. Call for location and time CAREGIVER SUPPORT GROUP This group is designed to educate and support caregivers as they can handle difficult decisions and situations associated with caring for someone with a serious illness. Open to family members or concerned friends. Call for location and time GENERAL CANCER SUPPORT GROUP This group is for any member who is dealing with a new or ongoing cancer diagnosis. Family and significant others are welcome. Meets on the ground floor of the Broadway Medical Office Building (3701 Broadway). Call for location and time or GYNECOLOGY CANCER SUPPORT GROUP This bi-monthly group provides support for women with cancers of the cervix, ovary, vulva, or uterus. Call for location and time HEAD AND NECK CANCER SUPPORT GROUP This once monthly group is for members living with with head and neck cancer, as well as their families and friends. Call for location and time or PROSTATE CANCER SUPPORT GROUP For patients and family members who are affected by prostate cancer and have questions about PSA screening and treatment. Call for location and time or

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9 Kaiser Support Services COMPLEMENTARY AND ALTERNATIVE MEDICINE (CAM) Visit kaiserpermanente.org to explore complementary and alternative care options available to you within Kaiser, including chiropractic, acupuncture, herbs, and supplements. DEPARTMENT OF PSYCHIATRY Our Psychiatry Department offers therapy for you and your family members to assist in coping with cancer. Open Monday - Friday from 8:30 a.m. 5:30 p,m, DURABLE MEDICAL EQUIPMENT The DME department provides assistance with breast prostheses, bras, lymphedema gloves and sleeves, as well as other medical equipment. You will need a prescription from your physician for all equipment and supplies GENERAL NUTRITIONAL ADVICE General cancer and breast cancer nutrition classes. Please call the Radiation Oncology department for registration HEALTH EDUCATION Visit our Health Education Center for the latest information about cancer diagnoses and treatment. Trained staff will help you find the information you need. You can search the internet, buy self-care products, and borrow or purchase books and videos. kp.org/eastbay/classes v Alameda: v Oakland: Central Ave, 2nd Floor Broadway, 1st Floor Howe Street, Lobby Broadway, 1st Floor v Pinole: v Richmond: Pinole Valley Road Nevin Ave, Building 1, 1st Floor

10 Kaiser Support Services HOSPICE Hospice provides comfort at home for patients facing the final stages of a terminal illness. Patients and their families are supported by the hospice team which includes physicians, nurses, social workers, nurse s aides, volunteers, spiritual care, and pharmacists. Office Hours: Monday Friday from 8 a.m. 5 p.m MEDICAL SECRETARY DEPARTMENT The Medical Secretary Department can assist in obtaining medical records or filing for state disability if you are unable to work during your illness. v Oakland: Located on the 5th floor of the Broadway Medical Office Building (3701 Broadway). Office Hours: Monday Friday from 8:30 a.m. 4:45 p.m. v Richmond: Office Hours: Monday Friday, 8:30 a.m. 5 p.m. MEDICAL SOCIAL WORK SERVICES A Kaiser Permanente medical social worker can assist you and your family in coping with the emotional, social, financial, and practical stressors that may accompany a cancer diagnosis. Contact your physician or nurse for more information. v Oakland: Office Hours: Monday Friday, 8:30 a.m. 5 p.m. v Richmond: Office Hours: Monday Friday, 8:30 a.m. 5 p.m. MULTIDISCIPLINARY TUMOR BOARDS We have several assessment and treatment planning panels with representatives from a variety of disciplines such as surgery, medical oncology, head and neck oncology, radiation oncology, pathology, radiology, nursing, and nutrition. Contact your physician for more information.

11 Kaiser Support Services NUTRITION & CANCER CLASSES A registered dietitian presents classes on proper nutrition before, during, and after cancer treatment. Please call the Radiation Oncology department for registration NUTRITIONAL SERVICES Registered dieticians provide one-on-one counseling before, during, and after cancer treatment. Please ask your provider for a referral PALLIATIVE CARE A consultative service for patients with a life-limiting illness and their families, to help them live as well as possible while they cope with their condition. We provide advance care planning, pain and symptom management, psychosocial and spiritual support in the last 1 2 years of life. Please ask your provider for a referral. v Oakland: Located in the Broadway Medical Office Building, Suite #301. (3701 Broadway). Office Hours: Monday Friday from 8:30 a.m. 5 p.m. v Richmond: Located in Building 1, Suite #305. (901 Nevin Avenue). Office Hours: Monday Friday from 8:30 a.m. 5 p.m. PHYSICAL THERAPY & LYMPHEDEMA CARE We offer a full spectrum of services, from post-operative classes to lymphedema care, to assist in the recovery process. Please ask your provider for a referral.

12 KAISER Online Resources EMMI These are online tutorials designed to help you understand your procedure or surgery. Visit your physician s home page and select Tools & Classes, then select Prepare For Your Procedure. KAISER ON-LINE Sign on to kaiserpermanente.org to send s to communicate directly with your providers, schedule appointments, order prescription refills, and review lab results. Your physician s home page has a variety of links, podcast downloads, and interactive programs. PODCASTS A variety of free podcasts regarding cancer and other health-related topics are available on kaiserpermanente.org. These guided imagery programs engage your mind, body, and spirit to help you reduce stress, focus on healthy changes, and promote healing. PREVENTIVE CARE APP Download the free Kaiser Permanente Preventative Care App for Northern California members to receive appointment reminders, health tips, and personalized alerts. kp.org/eastbay/classes * For additional support and resources, refer to the Healthy Living Classes & Resources guide available at any Health Education kiosk. You may also visit your physician homepage and select the Tools and Classes tab.

13 Support In The Community AMERICAN CANCER SOCIETY ACS offers cancer information, treatment-related transportation assistance, peer support services, Look Good Feel Better sessions, free wigs, hats and scarves, and much more (English and Spanish), (toll free), or (Mandarin and Cantonese) BREAST CANCER.ORG An online site which explains breast cancer terminology, pathology, and treatment in an easy to understand format. CANCER.NET (Formerly People Living With Cancer ) American Society of Clinical Oncology s patient information website. Provides timely, comprehensive, oncologist-approved information intended to help patients and families make informed health care decisions. CANCER SUPPORT COMMUNITY (Formerly The Wellness Community ) Provides a wide range of free support groups and classes for people with cancer and their loved ones

14 Support In The Community CHARLOTTE MAXWELL COMPLEMENTARY CARE CLINIC State licensed health clinic providing free complementary and alternative medical (CAM) treatments to qualifying low-income women with cancer CIRCLE OF CARE East Bay Agency for Children program offering one of the nation s few counseling and support services for children and their families with a parent, caregiver, or family member who has died or is living with a life threatening illness. COMPREHENSIVE CANCER CENTER Offers a variety of classes and support groups open to the community LEUKEMIA & LYMPHOMA SOCIETY Provides education and information about blood cancers, financial support, and peer volunteer support LIVESTRONG FERTILITY (Formerly Fertile Hope ) Provides information about cancer-related fertility preservation options for men and women, cancer and sexuality, and limited financial assistance for fertility preservation. NATIONAL CANCER INSTITUTE Accurate and up-to-date comprehensive cancer information from the U.S. Government s principal agency for cancer research. STUPID CANCER National organization for young adults (ages 15-39) with cancer. Activities include advocacy, research, support, outreach, awareness, mobile health, and social media.

15 Support In The Community WOMEN S CANCER RESOURCE CENTER Local organization that provides a multicultural community for women with cancer and their supporters through classes, programs, support groups, and limited emergency financial assistance YOUNG SURVIVAL COALITION Young Survival Coalition (YSC) is the premier global organization dedicated to young women who are diagnosed with breast cancer. YSC offers resources, connections and outreach so women feel supported, empowered, and hopeful. estrooms TM RICHMOND Richmond MEDICAL Medical CENTER Center 901 Nevin Avenue Public Telephones Cafeteria Richmond, CA Text Telephones Vending Machines BARRETT AVENUE TO I-80 EMERGENCY r nes estroom LEGEND Entrance E Emergency Department Parking HELICOPTER LANDING ZONE OVERSIZED VEHICLES DISCHARGED PATIENT PICKUP (30-MINUTE LIMIT) 2 Medical Office s Restroom partment EAST BAY CANCER CENTER Parking Accessible Parking 8TH STREET H Hospital PATIENT DROPOFF/ LAB ENTRANCE HARBOUR WAY partment Accessible Parking Building Entrance E Emergency Department 1 Medical Office Employee Parking Parking CURRENT HOSPITAL PATIENT DROPOFF Accessible Parking NEVIN AVENUE Employee Parking FREE 9TH STREET Location Our medical center is located on the corner of Nevin Avenue and Harbour Way. 901 Nevin Ave., Richmond, CA N Map not to scale MACDONALD AVENUE TO I-580

16 OAKLAND MEDICAL CENTER 3600 Broadway Oakland, CA ALAMEDA MEDICAL CENTER 2417 Central Avenue Alameda, CA PINOLE MEDICAL CENTER 1301 Pinole Valley Road Pinole, CA EAST BAY CANCER CENTER (REV. 6-15)