Korea s Innovative GIDC Development
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1 Korea s Innovative GIDC Development
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4 Definition of Government Integrated Data Center GIDC provides facility infrastructures, ICT infrastructures and e-government application services that are required for a flawless access to the information between G2G, G2C, G2B By providing optimal system environment, GIDC offers reliability, stability, security and expandability to the e-government applications allowing them to minimize operation cost and concentrate in their main administration domain Government offices (Central, Local, Agency) G2G G2C Gov. Network Citizen Internet G2B Private Business Company
5 Components of a GIDC Integration Data Center Business Continuity Plan Incident Management plan Disaster Recovery System > Disaster Recovery Plan > > Business Recovery Plan Integrated Data Center for consolidation of data and other IT resources for efficient operation A system to prepare for organizational, IT resource, and task restoration disaster response to ensure business continuity Disaster recovery system between centers, operation of an integrated security system
6 Background and Purpose of Government Integrated Data Center Establishment of a Government Integration Data Center (GIDC) can accelerate the integration of the administrative data, applications, and services of national ministries and agencies Consolidation Need to reduce IT equipment redundancy Coordination Need for systematic disaster recovery coordination Competency Need for better operational expertise by selected personnel
7 Before a GIDC is Established Scattered information systems of individual ministries create problems such as redundant investments, gaps in system utilization, inferior computing environment and IT specialists, lack of protection and security in facilities Government Offices (Central, Local, Agency) G2G Ministry of Finance e-tax, Portal, Groupware Server, Route, Storage UPS, Air-Circulation Citizen G2C Gov. Network Internet Ministry of Home Affairs e-land, NID, Groupware Server, Route, Storage UPS, Air-Circulation G2B Private Business Company Ministry of Education e-education, Groupware Server, Route, Storage UPS, Air-Circulation
8 After a GIDC is Established As a comprehensive solution to these problems, the various information systems of each government ministry was consolidated and developed into a Single GIDC Government offices (Central, Local, Agency) G2G Government Integration Data Center e-gov. Application Services Ministry of Finance Ministry of Home Affairs Ministry of Education Ministry A Ministry B Citizen G2C Gov. Network Internet ICT Infrastructures Network Equipments Management System Backup/Storage System Ministry C Ministry D G2B Facility Infrastructures Server Room Security System Power Generator Ministry E F Private Business Company Air-Circulation System Uninterruptible Power Supply Fire-fighting System G.
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10 Korea GIDC is the National Computing & Information Agency (NCIA) Although there are many private IDCs around the world, NCIA is the first government-led IDC which integrates national information resources NCIA is an affiliate organization of MOSPA and operates 2 GIDCs in Daejeon and Gwangju MOSPA (MOPAS) Organization Structure Planning & Strategy Division Security & Networks Planning Division Information Resource Mgmt. Division Key Roles and Details PPP Operation model public officials IT specialists from private sector NCIA Daejeon Center Operation Planning Officer Gwangju Center Operation Control Division Industry Service Division System Management Division Security & Networks Mgmt. Division Operation Control Division Foreign Affairs & Public Peace Division Society & Industry Division Security & Networks Mgmt. Division Budget of 2009: $US million - Facility Investment - Operation and maintenance fee Manages e-gov. Systems of 40 ministries and agencies - 5,479 Servers - 14,000 equipments MOPAS: Ministry of Public Administration and Security [Note: now MOSPA]
11 Korea GIDC Development History Nov NCIA launched Oct ~ Oct Migration of info. systems to Daejeon Center Jun ~ Dec Migration of info. systems to Gwangju Center Nov Gwangju Center established Establishing ISP (National Resources Integration) Establishing GIDC & Relocation (Completion of unifying location) Leap Toward Making the leap forward in order to resolve issues Aug ISP Prepared and confirmed Establishment of a pan-government computing environment Feb NCIA Task Force launched Integrating of national information resources 2009 Cloud Service Design
12 Implementation of Korea s GIDC The Korean Government integrated the IT systems of 60 different government agencies into 2 GIDCs thereby greatly improving efficiency, data security and recovery capacity as well as reducing redundancy Before Integration (2004) After Integration (2010) Seoul Metropolitan Area (Seoul / Gwacheon) Daejeon DR Daejeon (DC #1) 140km Gwangju (DC #2) 60 agencies, 53 individual data centers - Seoul Metropolitan Area : 52 agencies, 45 data centers, 2,590 servers - Daejeon: 8 agencies, 8 data centers, 577 servers Slow response to system failures resulting in poor public service N/W redundancy 40%, disaster recovery 32%, low-level security Insufficient standardized IT operation procedures, lack of skilled IT operators 2 GIDCs located in Daejeon and Gwangju - DC #1 (Daejeon): 25 agencies, 3,882 servers - DC #2 (Gwangju): 17 agencies, 3,501 servers The overall decrease in the number of agencies is due to the consolidation of some agencies Disaster recovery system and integrated security system currently in operation Skilled operators selected and positioned in each data center with partial outsourcing
13 GIDC Buildings Korea GIDC [Heart of Korea s e-government] 1 st GIDC (Daejeon Center) 2 st GIDC (Gwangju Center) Mutual/ Simultaneous Backup Building: Remodeling Launched: November 2005 Size: 31,758m2 (6 floors) Tenant: 25 Client Organizations (Civic life) Approx. 10,000 servers/machines 200 Gov t officials & 400 outsourced operators Building: New Construction Launched: November 2007 Size: 33,562m2 (7 floors) Tenant: 22 Client Organizations (Social stability) Approx. 8,000 servers/machines 100 Gov t officials & 300 outsourced operators
14 NCIA Major Achievements - 1 By operating NCIA, government spending on IT infrastructure was reduced, and at the same time, data security and stability was significantly enhanced Cost Reduction Security Enhancement Cost Reduction through Consolidation of IT Resources % Annual Cost Saving (approx. 80 bn KRW ) 200 bn 180 bn Budget 168 bn 158 bn 146 bn 131 bn 78% 81% 79% Enacted Full Preparedness on Cyber Terrorism such as DDoS Attacks Individual Security 65% Integrated Security 100% 8,200 Per Year cases 11,000 Per Year 23,000 Per Year 0 cases 0 cases Attempted Successful Reliable & Efficient Management of Disaster Recovery System Qualitative Effects Korea tops ranking in 2010 & 2012 UN e- Government Survey Full preparedness on cyber terrorism for G20 Summit Better government service to citizens Positive ripple effects on domestic IT-related industries Stability/ Efficiency 65 min / server 1.2min / server servers 15 servers Unit: 1 bn KRW More inter-agency information sharing 24/7 continuous services to citizens
15 NCIA Major Achievements min 5.4sec - 20sec. 45% 59% - 30% - 30%
16 1. Integration of Information Resources 2 ICT Infrastructure Optimization 3. Integrated System Operation 4. Integrated Security Control 5. National Info. Communication N/W 6. Business Continuity Plan
17 1. Integration of Information Resources Resource pool management system is core element of collaborated resource utilization lifecycle that manages budget, investment and inventory of IT resources Minimize investment and operation cost by using GIDC-based shared resources which include: server, storage, backup resources and system S/W license Collaborated Resource Utilization Management Process Demand & Planning Waiting & Allocation Use & Maintenance Disposal & Replacement Resource operation ratio Budget management Investment management Resource Pool Management System Inventory management Record management Constant monitoring H/W Resource Pool S/W Resource Pool Server Resource Storage Resource Backup Resource System S/W License
18 2. GIDC Infrastructure Optimization Facility infrastructure consists of UPS, HVAC, Security, Generator, Fire-Fighting System Power, Fire, HVAC monitoring & Cabling Power Control Fire Detection Cabling System Emergency declaration & early response Operation Control Center Integrated Facility Management System UPS Temp. & Humidity Surveillance & Facility Access Power, Fire Temperature & Humidity, Surveillance & Access Control Vehicle No. Recognition Outer fence (CCTV) X-ray search Real-time remote surveillance AccessControl (Card reader) Charging Prevention Location Trace HVAC: HVAC[Heating, Ventilating, and Air Conditioning (24/7 x 365 Operational Basis)
19 3. Integrated Operation Management System Designed to operate information resources with several unit operation systems such as EMS, SMS, ESM, NMS, IPS, FMS Standard Operation Procedure Integrated Operation Management System Service Level Mgmt. & Sets up procedures necessary for GIDC operation Based on ITIL, ISO20000 Dash Board EMS Operation assistance (surveillance & control) Service assistance Service Provision Client Org. Sets up procedures for managing the level of GIDC services Infra management Integrated report Web search system Service Desk Interface SLA SMS ESM NMS IPS FMS
20 4. Integrated Security Management System Monitors and responds to cyber security threats to information systems of 40 government ministries and agencies with 7 defense and 3 analysis system on a 24 x 365 basis Integrated Security Defense System (7 Defense & 3 Analysis) 24 x 365 real-time security control Activation of specialized response unit Data Center DDoS response system spam/virus blocking intrusion detection Intrusion blocking Firewall DB access security Server security Abnormal traffic information Vulnerability information Abnormal traffic analysis Integrated security analysis A N S I S Vulnerability analysis
21 5. National Information & Communication Network Business Network 19,877 lines Internet Network 616 lines Central Gov 4,939 Local Gov 3,509 etc. 522
22 6. Business Continuity Plan Business Continuity Plan includes: An Incident Management Plan, Disaster Recovery Plan and Disaster Recovery Center Plan [Data Back-up Dispersion, Disaster Recovery, Back-up Center, Regular Drills] Business Continuity Plan BCP Secure Business Continuity Citizen Government Support Service, Manage IT infrastructure, Provide Service, Resource Mgmt. Organization Structure, HR, R&R Interruption of Administrative Business & Risk Increase by Disaster Establish BCP for GIDC Planning DRS for Ministries Electricity, Cooling systems, other equipment Communication equipment Oper. resource (FMS, ESM, NMS, SMS) Information of Ministries National IT Resources GIDC DRS IT System Data DRS Server S/W, N/W
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24 SMART NCIA Smart Government of Korea Document Visit in person Off-line Internal Computation Personal Computer High-speed Internet Network 1way /Homepage Supplier oriented / DB as a service Mobile Device-smart phone Integrated Network of wire & wireless 2-way /Mobile web, App. Consumer oriented / Platform as a service
25 Environmentally Friendly NCIA Green Data Center Eco-friendly technologies can be applied to the Main Data Center and Disaster Recovery Center allowing for energy-saving and cost-efficient government infrastructure Energy-saving and costefficiency Applications operated under virtual environment Cloud computing service; computing service without having to own the system Eco-friendly IT technologies utilized in implementing hardware and facility Energy efficiency is considered in chipset, overall system design, layout, cooling, source of power and overall management
26 GIDC of NCIA Building Smart Government Infra and Services Environment establishment and operation of Mobile Services, Cloud Computing Co-location H/W Consolidation Service Integration Co-location H/W Consolidation Cloudcomputing HW,S/W, Data Consolidation Cloudcomputing Mobile based service
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