BlackBerry 10 OS. Version:

Transcription

1 BlackBerry 10 OS Version:

2 Published:

3 Fixed Issues This section lists fixed issues from BlackBerry 10 OS version to BlackBerry 10 OS version Accessibility Issue Description: In some cases, when you turn on Magnify Mode, you are unable to zoom out on some screens. Fix Description: Code errors are This issue is fixed in this Application Management Issue Description: The wallpaper for the lock screen and home screen might not match Issue Description: In some cases, your device might continue to vibrate after you accept or reject a phone call Issue Description: In some cases, after you end a phone call, the Phone app window might not appear as expected Issue Description: After you switch from one BlackBerry 10 device to another, on the new device, when you set custom notifications for apps (in Settings > Notifications > Normal > Customize App Notifications), apps that aren't installed on your device might appear in the list.

4 Issue Description: Rotation lock might behave differently than expected. As a result, some apps might appear in landscape view rather than portrait view. BBM Issue Description: If your BlackBerry ID contains a "+" symbol, you might be unable to see the BBM Video icon. BlackBerry ID Issue Description: The BlackBerry Protect URL is missing from the Settings > BlackBerry Protect screen. Browser Issue Description: In the Advanced Interactions settings on your BlackBerry device, if you tap the Learn More option, you might see a Help topic about scrolling and moving between items instead of a topic about advanced interactions. Fix Description: The code was changed for BlackBerry 10 OS version and later Issue Description: In the Evernote app, after you tap "Done" to finish writing a note, the app

5 might become unresponsive and close unexpectedly Issue Description: In some cases, the BlackBerry Browser might stop functioning properly, or the app might close unexpectedly. Fix Description: Errors are This issue is fixed in this Issue Description: In some cases, after you attempt to authenticate on certain web sites, the browser reloads several times without opening the correct webpage. Core Applications Issue Description: During a conference call, using the trackpad on BlackBerry Classic smartphone might not wake up the device Issue Description: You might not be able to make an outgoing phone call as expected Issue Description: In some cases, when you start typing a contact's phone number in the Phone app, the autocomplete feature doesn't function as expected. Fix Description: Errors in the code are This issue is fixed in this Issue Description: In some cases, if you touch and hold an option in the Phone app on

6 the screen or using the trackpad on the BlackBerry Classic smartphone, the results might not be as expected Issue Description: In certain cases you might not be able to send SMS messages Issue Description: While listening to a voic message, if you tap back, proximity sensors might not update as expected. Fix Description: The Voice Mail code was changed for BlackBerry 10 OS version and later. Core BSP Issue Description: Your device might not respond to a swipe as expected and you might not to be able to enter your password to unlock your device Issue Description: If you turn off your device and then connect it to a computer using a USB cable, your device might not detect the USB cable and might not charge Issue Description: In some cases, after you upgrade your software, your mobile connectivity might indicate SOS only, and your battery might not charge.

7 Core OS Issue Description: In rare cases, after you update your device software, your device might not connect to your vehicle's Bluetoothenabled car kit Issue Description: If you try to tether your device to another device, the results might not be as expected Issue Description: In some cases, a VPN profile might be deleted from your BlackBerry device unexpectedly Issue Description: In some cases, after you open the Camera app and take a few pictures, the Camera app might start flickering Issue Description: In some cases, notifications and ringtones are quieter than expected. Fix Description: Errors in the notification code are This issue is fixed in this Issue Description: If you enable Bluetooth on your device, the battery on a connected device might drain faster than expected.

8 Issue Description: In some cases, you might hear keyboard sounds when using the touch keyboard even though you have set the Keyboard Feedback Volume slider to Off in your settings Issue Description: You might not be able to log in to Cisco AnyConnect if your PKI profile definition indicates no client certificates or all client certificates Issue Description: In some cases, when listening to audio in apps such as Rdio, the audio stops when you minimize the app. Fix Description: Errors in the audio playback code are This issue is fixed in this Issue Description: In some cases, when you're streaming media from an app such as Amazon Music, the volume keys on the side of the device don't function as expected. Fix Description: Errors in the app registration code are This issue is fixed in this Issue Description: If you try to use a USB cable with the premium in-vehicle BlackBerry charger, your device might not charge or might not charge as quickly as expected when the screen or device is turned off. Fix Description: The USB code was changed for BlackBerry 10 OS version Issue Description: In some cases, you're unable to open large attachments from the BlackBerry Hub. Fix Description: Errors are This issue is fixed

9 in this Issue Description: Your device might not be able to connect to the P-VPN profile Issue Description: When a user performs a software update, the device may stop responding as expected Issue Description: In some cases, album images do not appear in the Spotify app on your device. Fix Description: The code was changed for BlackBerry 10 OS version Issue Description: In some situations, you might not be able to access your work account when you connect your BlackBerry device with your car using Bluetooth technology. DocsToGo Issue Description: In some cases, the physical keyboard on your BlackBerry Passport smartphone might not respond as expected after formatting a document or spreadsheet in the Documents To Go app. Graphics

10 Issue Description: If your BlackBerry device power is low and you plug your device in using a charging cable, the display might not turn on as expected. Fix Description: The Display code was changed for BlackBerry 10 OS version and later Issue Description: In some cases the device displays a snow screen. The screen eventually disappears, but in some instances, the device might run slower than expected Issue Description: After your BlackBerry device turns on for the first time, your physical keyboard backlight might not illuminate as expected. Fix Description: The Backlight code was changed for BlackBerry 10 OS version Maps TCS Issue Description: In the Maps app, after dropping a pin on a road, the country name might be displayed instead of the address. Multimedia Services Issue Description: In some cases, you might not be able to play certain YouTube videos using 3G connectivity. Performance

11 Issue Description: After activating the SIM PIN and restarting your device, the wireless service provider name might be displayed. PIM Calendar Issue Description: If you switch your device orientation to landscape, Month View in the Calendar app might not appear as expected Issue Description: In some cases, the Join Now button might not appear in calendar reminders Issue Description: In some cases, snoozing multiple calendar reminders might take longer than expected Issue Description: If you turned on the Display Growing Numbers option in the Calendar app, the numbers might not be updated correctly and the device might not perform as expected Issue Description: Contacts or meeting invitees that contain commas in their user names (for example, "Lastname, Firstname might display incorrectly on a BlackBerry 10 device. As a result, replying to meeting invites from your device,

12 might result in an delivery failure. PIM Contacts Issue Description: In the Contacts app, if the stock symbol subkind is changed to StockSymbolTsx, when you retrieve the set subkind, StockSymbolAll might be returned instead Issue Description: If, in the Phone app, you expand a contact, tap the contact's number, and tap "Call using", you might receive an error message Issue Description: When the IT policy "Personal Apps Access to Work Contacts" is set to None and a user tries to perform a remote lookup to add a contact to an message, the remote lookup fails Issue Description: If you sync contacts to your device using BlackBerry Link, you might be unable to attach those contacts to s Issue Description: In some cases, you might be unable to delete contacts saved to your SIM card.

13 Issue Description: In some cases, when you type a phone number in the Contacts tab in the Phone app, you're unable to make a call. Fix Description: Errors in the code are This issue is fixed in this PIM Core Issue Description: If your BlackBerry device is associated with a BES and your device doesn't have the proper CA certificate installed on it, when you add your Microsoft Exchange account, your account might not connect properly. If you click on the account from the Accounts screen, you might see the following error message: "The SSL certificate provided by {server name} for ActiveSync is either invalid or was declined." PIM HUB Issue Description: In some cases, after you update your device software, your Facebook account might not be added to the BlackBerry Hub as expected Issue Description: In some cases, when you manually sync messages in a specific folder, new messages in the folder might not appear immediately. Fix Description: Errors in the code are This issue is fixed in this

14 Issue Description: In some cases, when you compose an and search for contacts, no results are returned Issue Description: In the BlackBerry Hub, if you pinch to filter by Sent or Unread messages, some messages might be missing from the view unexpectedly. Fix Description: The BlackBerry Hub code was changed for BlackBerry 10 OS version Remember Issue Description: If your device is set to the London, Dublin (GMT) time zone, and Daylight Savings Time begins, you might receive reminders from the Remember app an hour earlier than expected. Radio QCT Issue Description: Depending on your device, in the Phone app settings, you might not have the Show My Number option and you can't block calls. Fix Description: The Phone code was changed for BlackBerry 10 OS version and later Issue Description: In some cases, you might receive the same text message twice unexpectedly.

15 Issue Description: In some cases, you're unable to call * Issue Description: In some cases, your BlackBerry device might not be able to activate the Mobile Hotspot functionality Issue Description: In the Contacts app, if you add a phone number to your SIM card without using the international dialing format, the number might not appear on the contact card as expected. Fix Description: The Contacts code was changed for BlackBerry 10 OS version and later. Settings Issue Description: In some cases, your device may incorrectly indicate that it has 5G Wi-Fi connectivity Issue Description: In some cases BlackBerry Leap users may be able to turn on the Lock Device when Holstered option even though this feature is not supported on BlackBerry Leap. Fix Description: Fix in this Issue Description: In some cases, the limited warranty for the wrong country appears in the About Legal screen.

16 Fix Description: The correct PPS object is being utilized in order to detect the correct locale of the device Issue Description: If you manually connect to a wireless network, your device might connect to the network, but the dialog that indicates the device is still connecting might remain on the screen up to 2 minutes. Localization Issue Description: If you are using your device in Afrikaans, the translation for "reset" might be incorrectly displayed in the Settings and Battery Saving Mode menus as "Hrstl vrstkke" instead of "Herstel." Issue Description: If you are using your device in Polish, the shortcut "Odp." is added to the subject line each time you reply to the thread rather than just once as expected Issue Description: In some cases, if you're using your device in Hungarian, some characters might not appear as expected Issue Description: In the Phone app, if you dial a Polish phone number, the numbers might not be spaced as expected. Fix Description: The Phone code was changed for BlackBerry 10 OS version

17 and later Issue Description: If you re using your device in Arabic, numerical bullets might be formatted from left to right in the Remember app. Wireless (BWG) Issue Description: In some cases, if you're connected to a 3G or 4G mobile network, you're unable to send or receive MMS messages. Fix Description: Errors in the code are This issue is fixed in this Issue Description: The timestamp for an SMS message might match the network time instead of the device time.

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