Healthcare Management System Software Modules: Reception Management Modules: Features

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1 Healthcare Management System Software Modules: Reception Management Modules: Saves time as patients do not have to wait in a long queue. Unique patient identification numbers help in quick access of information. Allows you to view and edit patient's information without any difficulty. Patients can be quickly admitted and discharged without any hassles. Quick handling of queries increases customer satisfaction. Ensures there is no duplication of patient registration and avoids confusion. Reduces the time spent by staff filling up forms. Advantages of Hospital Information Systems in Reception/cashier Faster turnaround time Quick access to information Hassle free Registration Improves staff satisfaction Automated process Cash Management Take Appointments: Patient registration with appointment for walkin/telecon/online Doctor Directory: Doctor details like specialisation / timing schedule/honorarium/personal Today s Appointments: Dashboard showing doctorwise scheduled appointments plus walkins Re-Schedule Appointments: Incase doctor is delayed or absent rescheduling of entire appointments: Look -Up-Appointments to see appointments happened earlier daywise Cash Desk: Dashboard of all appointments where payment is to be collected Reports: Daily scroll management and honorarium calculated online Billing: Consultancy/follow up/show report/ discounts/investigation types available Refund: Refund management available with authorisation code OPD Modules: Diagnosis details Investigation/Treatment history Patient's appointments Daily/Weekly schedule summary

2 Outpatient medical observation details Clinical service details Group/Package registration facility Common billing clinical services Doctor's diagnostics statistics Advantages of Hospital Information Systems in OPD Consulting Helps doctors view appointments for the day and plan their day. Enables efficient allocation of staff to manage high OPD schedules. Doctors can take timely decisions as they have access to patient data. Better planning & Optimization of resources. Enhanced patient care with evaluation of treatment process. Patient history with Prescription and Diagnostics record available online Sub Modules: Appointments: patient registration through walkin/ telecon/online Patient History: all previous appointments detail along with EMR available Doctor Corner: symptoms/diagnosis/prescription/ dosage/investigation input Prescription: intelligent updation of medicines with dosage doctor specific Investigation: updation of patient records with investigations advised Follow Up Appointments: follow up date can be givin in the initial appointment Symptoms: intelligent updation of symptoms doctor specific Diagnosis Tracking: linking of diagnosis as per the symptoms doctor specific Last Visit Details: pop up showing the doctor with last visit date/prescription IPD Consulting Modules: Improved patient care Better utilization of staff Effective nursing care Fast drug infusion Better surgery management Faster discharge report generation Advantages of Hospital Information Systems in IPD Consulting Admission Cost Estimation, Admission Request, Admission Transfer & Discharge Details Nursing Notes & IP Medical Observation Pending Drug Request Surgery Scheduling Details

3 Discharge Summary Instant access to all modules provides good patient care Helps in proper utilization of staff by streamlining work flows Cost Estimation: initial estimate prepared for patient depending on ward/surgery chosen Admission Request: booking for ward can be made depending on availability Transfer Details: transfer from ICU/shifiting across wards can be done Doctor Notes: updation of status of patient during every doctor visit Nursing Notes: updation of status of patient by nurses tracking different patient parameters Drug Request: indenting of drugs by nurses patientwise as per advice by doctor Discharge Summary: templates are formed for different types of specialisation Refund Management: refund management done with respective authorisation code Scroll management: daily cash/credit card/ corporate/ insurance/tpa tracking Ward modules: Diagnosis details Investigation/Treatment history Daily/Weekly occupied bed summary Inpatient medical observation details Clinical service details Group/Package registration facility Common billing clinical services Doctor's diagnostics statistics Advantages of Hospital Information Systems in Wards Doctor visit, Vitals recording, Patient case sheet records maintained easily Transfer intimation, Discharge intimation, Faster room turnover Deals with the maintenance of the wards, inter bed transfers Help doctors retrieve patient information by the touch of a button Analyze, evaluate and verify the patient's medical record Retrieval of critical information happens in a real-time format Ward Allocation: booking/bed allotment/admission/intra ward transfer Ward Shifting: automated billing update on shifting across different type of wards/rooms Ward Master: updation of prices in the master across the hospital

4 Occupancy Dashboard: live daily dashboard of occupancy status of beds across hospital Consent Form: automated consent form generated with patient details Record Management: keeping track of physical records of patients in systematic manner Label Generation: automated label generation for patient as well as patient files Inpatient Registration: input of patient details with medical parameters, allergies, insurance details Payee/Company/Insurance: input details of self paying/corporate/ insurance/tpa/package OT Modules: Deals with operation theatre activities, such as: Details of equipment used Entering Anesthesia records Drug order, Laboratory order Transfer requisition reports Patient monitoring Blood request New born baby details Advantages of Hospital Information Systems in Wards Real time data entry improves operation theatre management Ensures timely management of wait list information Increased operational efficiency Effective time management OT Allocation: booking of OT on particular date/time with OT team OT Master: different type of surgeries with class/ speciality/grade/ward/price master Surgery Master: different type of surgeries with class and type details Surgery Class Type: different types of class to be included Doctor/Anesthetist Booking: booking of assistant surgeons and anesthesist for particular operation OT Status: utilisation of OT daily/weekly/monthly/ annual OT Tool Details: booking of OT tools for particular operation OT Reports: different types of analysis to maximise OT utilisation OT Inventory Management: charging of consumables/special services during an operations Nursing modules:

5 Caregivers who are highly skilled in critical care assessment and treatment techniques in consult with heath care providers who are familiar with the patient in question. To identify cardiac, respiratory or other problems and then provide stabilizing treatment. Provides medical expertise and experience. Provide early intervention for sick patients on the floor Advantages of Hospital Information Systems in Nursing Provides critical care expertise Advanced assessment skill and support for the unit nurse, patient and patient s family Facilitates a more timely transfer to a higher level of care when needed. Monitoring vital signs, SpO2monitoring,Oxygenation by airway suctioning Immediate oxygen therapy Giving nebulization assistance Document the findings Patient Record Updation: updation of status of patient parameters Physical Examination Module: formats to list down the different physical parameters of patients Drug Indent: indenting of drugs by nurse as advised by doctors Drug Returns: unused drugs sent back to pharmacy, also update billing Drug Transfer: drug transferred across wards/location depending on requirement Drug Re-Order: automatic reorder depending on nursing indent requirement Investigation Management: ordering for investigation as advice by doctor Procedure Management: charging of special procedures depending on requirement of patient Diagnostics Management: tracking of charging/availability of records for diagnostics availed Medical billing Modules: Payment Modes Patient Billing Details User-defined Billing Cycles Automatic Room Charges Provision for Pre-billing Clinical service details Automatic Posting of Charges for Different Services

6 Advantages of Hospital Information Systems in Billing Reduces the billing time for patients Enables accurate patient billing by minimizing human errors Billing reports help hospitals in analysing their cash flow and profitability Outsourcing medical billing services is no longer required Optimize resources by automatically charging various services Simple and reliable way to control the entire billing process Easy billing management of Individual/Corporate/Insurance/TPA/Package Sub Modules: Payment Module: tracking of cash/credit card/corporate credit/tpa credit Patient Billing Details: different formats of patient billing with services included Automatic Room Charges: billing of room charges with gress period included Provision for Pre-Billing: initial format of bill available Posting of Charges For Services: provision available for including special services Insurance Module/TPA: interlinking of corporate with respective insurance/tpa Maker Checker Module: provision availble for checking of bills generated by cashier Billing Scroll Summary: details of daily/weekly/monthly collections for cash/credit card Advance/Refund Management: provision for both advance and refund available Pharmacy modules: Enquiry, Quotation, Purchase order, Online approval Pharmacy drug configuration Drug issue to patients and billing Unit dosage facility Goods receipt note & Supplier information Maintenance of drug inventory Destruction of expired items Physical drug verification and adjustment Stock transfer (inter store stock transfer) Automatic reorder level setting Advantages of Hospital Information Systems in Pharmacy Faster dispensing ensures reduced waiting time at the pharmacy Return of drugs nearing expiry reduces the expired drug expenditure By dispensing the correct drugs errors are greatly minimized Increases revenue by effective inventory management Tracks readily available medicines

7 Billing: billing for both OPD and IPD available Drug Inventory: inventory management of various SKU's of pharmacy Supplier Information: tracking of vendor information, delivery, turn around time Drug Issue to patient: tracking of medicines issued to patients Manage Expired Items: return back to vendor for all expired items Goods Receipt & Stock: inward of stock and updation of existing inventory Minimum Stock Levels: for fast moving items minimun stock level to be alloted Reorder Quantity: minimum reorder quantity for stocks reaching minimum levels Nurse Indenting: indents of medicines for patient by nurses as advice by doctors Laboratory Information System modules: Quick decision making Easy access to reports Comprehensible reports Integrated with in-patient/outpatient registration, wards and billing modules Request can also be made from various points Advantages of Hospital Information Systems in Laboratory Information System Enables the maintenance of investigation requests by patients Quickly relay information to the required departments Generation of test results for pathology Quicker data input and generation of lab reports Reduces time as patients can receive their lab results online Reduces patient misidentification errors drastically Helps doctors take fast decisions on critical cases Equipment Integration: linking the equipment to the HIS to track patient data Sample Management: patient registration is associated with sample given Electronic Data Exchange: bi-directional flow of information between lab equipment and software Patient Data Management: EMR can be kept in patient records and reports can be sent online Patient Data Analysis: monitoring of patient condition across various medical parameters Report Generation: different types of reports depending on tests taken can be generated

8 Barcode Generation: unique barcode can be generated for record and and sample management Equipment Maintenance: periodic maintanance of equipment and spares planning management Quality Insurance: the software can be used effectively for generating quality reports Medical Investigation Modules: Enables the maintenance of investigation requests by patients Integrated with in-patient/outpatient registration, wards and billing modules Detect patient identification number when used on another patient Quickly relay information to the required departments Request can also be made from various points Advantages of Hospital Information Systems in Investigation Caters to services like X-ray, scanning, ultrasound, etc Prepares a report based on the test results Stores details like : o Patient number o Test report o Scanning details For each scan it generates a unique number Ensures there are no expired x-ray films by issuing alerts Investigation Master: all the different types of investigations are documented Package Master: master filled depending on agreement of corporate/insurance/tpa Respective Doctor Master: investigation linked with different specialities and schedules of doctors Investigation Service Billing: varied services available during investigation Investigation Dashboard: instant information for scheduled investigations Investigation Reference: documenting of reasons for which investigations are caried out Sample Collection: tracking of sample collected with patient registration number Investigation Reporting: availability of report for the doctor and patient instantly Upload of Investigation Reports: EMR available both for access to hospital and doctor Electronic Medical Records Modules:

9 Good search options Better utilization of resources Reliable and timely information Advantages of Hospital Information Systems in Electronic Medical services Helps in tracking the entire medical history of a particular patient Details available to the doctor at any given time are: o Medicines prescribed o General medical records o Previous consultations Allows doctors to quickly search patient information Paperless environment saves time and resources Enables doctors to serve their patients better Patient Information Retrieval: very easy access to past patient information available to doctor Instant Information: data available for both online and offline instantly Analysis: analysis of various record of similar diseases available to doctor Evaluation: tracking of different types of treatment on various diseases Accuracy: information available to assess accurate treatment records Treatment Analysis: to understand the right kind of treatment for a specific disease Drug Taken: detailed intake of drugs with time and dosage recorded History Availability: referance for treatment acorded to different patients available Ancillary Services: records of other add on services available Administration Modules: Increases capital savings Effective Working Capital Utilisation Advantages of Hospital Information Systems in Administration Sub-stores issues and receipts of stocks Option to include and track gift or donation of stock Stock requisitions from sub-stores and corresponding management Reduces expenditure by ensuring good vendor management Effective inventory and stock control reduces material wastage Ensures hospitals do not out of stock that can decrease sales Purchase order generation and processing Advance payment requisitions to finance Goods receipt note and purchase/sales returns

10 Automatic stock updates on receipt of goods Stock returns and destruction tracking Invoice verification and management Real time control of your stock OPD Master: masters of different OPD specialities plus services maintained IPD Master: masters of different IPD specialities plus services maintained Investigation Master: masters of different Investigation specialities plus services maintained Package Master: masters of different packages for specialities plus services maintained Doctor Master: details such as registration no., PAN no., speciality,schedule,honorarium User Master: accessibility of modules depending on hierarchy, decided by admin Announcement Master: ticker running continuously giving announcements, any major changes OT Master: masters of different surgeries specialities plus services maintained Ward Master: masters of different wards maintained Medical insurance Modules: Quick claim processing

11 Increased efficiency Excellent claim management Advantages of Hospital Information Systems in Insurance Collect and update insurance information Allows to record contracts between hospitals & insurance companies Provides the facility to define eligibility criteria for billing the patient Enables addition of an insurance category, subcategory or provider Access details of a member or dependent Provision for entering the insurance claims Reduces time as documentation for claims is done quickly Ensures peace of mind for patients by accurate claim processing Enables faster recovery of dues by the hospital from insurance company Access to all insurance details ensures effective claim processing Initial Estimate: estimate made according to insurance package Insurance Master: different types of insurance companies linked with corporates maintained TPA Master: different types of TPA companies linked with insurance maintained Package Master: different types of packages maintained as pae corporate/insurance/tpa Outstanding Report: tracking of outstandings of corporate/ insurance/tpa Effective Date: change in tariff rates maintained before/after the specific date Advance/Refund Management: tracking of advances/refund on a daily/weekly/monthly bases Actual Cost: keeping track of actual cost for billing done under packages Billing: complex billing structure managed very easily and accuratelys Medical Dietician Modules: Allows easy tracking of services given to patients Sessions are carried out for both in-patient and outpatient Exceptional kitchen management Advantages of Hospital Information Systems in Dietitian Collection of information regarding various diet routines of patients Kitchen order plan can be prepared to decide the menu for the day Identifies the resources required to satisfy diet orders Consumption patterns help in better management of the kitchen Sub Modules:

12 Diet Management: tracking of diet requirment as per each patient BMI: immediate calculation of body mass index as per patient Calorie Management: calculation of calorie depending of different type of diet order Food Ordering: choice of menu available for patients to order Raw Material Indenting: requisition of raw material to manage inventory Diet Sheet: consolidated sheet available across the hospital with the different patient diets Quality Check: method to check the quality of food searved and tracking of complaints Cost of Services: cost of different types of diets tracked monthly Billing of Special Services: billing for special ordering for food Medical Engineering Service Modules: Complete care and maintenance of medical equipment Includes all disposable and non-disposable equipment Keep a track of equipment history Advantages of Software in Engineering Services Complete care and maintenance of medical equipment Includes all disposable and non-disposable equipment Keep a track of equipment history Scheduling planned maintenance for equipment reduces risk Asset Management Asset Identification, depreciation, movement, maintenance, revaluation & disposal Reduces risks to your hospital Increases confidence in your assets and their condition Saves money in the long term Asset Management: records of all assets maintained with all details available AMC Services: records of AMC services to be rendered maintained Spares Management: tracking of breakdowns so as to order right spares Contract Labour Management: different support services recorded with vendor details Vendor Management: keeping vendor details so as to evaluate efficiant delivary Stores: effective inventory management for working capital requirment Consumable Tracking: keeping track on fast moving and slow moving items Scrap Management: process adherence to scrap management as income is generated Repair & Maintenance: tracking of expenses due to repairs and maintainance