The AskCody experience is safe with Microsoft Azure

Transcription

1 BUILT ON MICROSOFT AZURE The AskCody experience is safe with Microsoft Azure AskCody is built on Microsoft Azure We benefit from Microsoft s unmatched scale and experience running trusted enterprise cloud services around the globe. We leverage Microsoft s deep investments in technology, operational processes, and expertise to provide a trusted platform for the AskCody solution. With Microsoft as our supplier of cloud services, we can take advantage of the Azure cloud more quickly while reducing security and compliance costs and minimizing risk to your organization. What is Azure? Azure is an open and flexible cloud platform that enables us to quickly build, deploy and manage services and applications across a global network of Microsoft-managed datacenters. Always up. Always on. Azure delivers a 99.95% monthly SLA and enables us to build and run our services and applications without focusing on the infrastructure, security, data compliances and certifications. Azure is available in multiple datacenters around the world, enabling us to deploy our applications close to you as well as providing geo redundancy.

2 ISO SOC 1 SOC 2 FedRAMP UK G-Cloud PCI DSS HIPAA Microsoft Azure offers compliance programs and certifications for all their cloud based solutions, making your data safe on the Azure platform. 53% of Fortune 500 companies are using Microsoft Azure* *

3 Availability, agility, scalability, and speed. AskCody is built in the cloud! Exchange integration with AskCody is available as a cloud or hybrid on-prem solution Cloud AskCody enables communication between the various products and Exchange through Exchange Web Services Managed API and the AskCody Cloud. You will need to add a new AskCody user to the mailboxes of the Exchange resources that should be displayed on Today+, ActivityView or in the WayFinder (e.g. [email protected], [email protected], etc.). You will have to provide us with a list of all resources to be added to our cloud service, the AskCody username and password (the EWS credentials), as well as the web address of your Outlook Web Access/Exchange Web Services. Instant updates! Our web server communicates with Exchange and updates AskCody solutions when a new meeting is scheduled on your Exchange server. The Exchange calendar is updated when users make bookings from an AskCody service. On-prem hybrid Benefit from the control and security of an on-premise solution. Leverage the availability, scalability, and speed of the cloud. AskCody has created a hybrid solution for companies with a non-accessible Exchange Server on-premise called the AskCody Exchange Forwarding Service. The AskCody Exchange Forwarding Service () is built as a Windows service, a computer program that operates in the background on a Windows server. The service program is installed on-premise allowing the client to configure the exact data that needs to be forwarded to the AskCody Cloud. connects your on-premise Exchange calendars with the AskCody Cloud, combining the control and security of an on-premise solution with the availability, scalability, and speed of the cloud. Learn more in the Microsoft Exchange Data Flow Diagram. Learn more in the Diagram.

4 Microsoft Exchange integration options with AskCody Exchange Configuration Integration through Exchange Online (Office 365) EWS Managed API Exchange Server (With Exchange Web Services enabled) EWS Managed API Exchange Server (Without Exchange Web Services enabled) Exchange Server Hybrid* A hybrid deployment offers organizations the ability to extend the feature-rich experience and administrative control they have with their existing on-premises Microsoft Exchange organization to the cloud. A hybrid deployment provides the seamless look and feel of a single Exchange organization between an on-premises Exchange Server 2013 organization and Exchange Online in Microsoft Office 365. In addition, a hybrid deployment can serve as an intermediate step to moving completely to an Exchange Online organization.

5 AskCody Data Flow Diagram for Microsoft Exchange With Exchange Web Services Managed API CUSTOMER DATA INVENTORY Basic Info Name - Settings - The AskCody Cloud Built on: 2 Calendar Info Public Name - Mailbox address - Service Account (EWS data) Username - Password - EWS URL - LOAD All EWS data encrypted at rest using Advanced Standard (AES) System MySQL DB All data encrypted in motion using 128-bit TLS REQUEST DATA CALENDAR DATA 3 Credentials for EWS are stored in the database. Credentials are encrypted using Advanced Standard (AES). No Exchange Server data is stored in the AskCody database. REQUEST DATA CALENDAR DATA EWS Exchange Server Check in AskCody solutions * Only for Today+, ActivityView, WayFinder, and VirtualReceptionist

6 AskCody Data Flow Diagram for Exchange Forwarding Service The AskCody Cloud Built on: CUSTOMER DATA INVENTORY Basic Info Name - Settings - LOAD Calendar Info Public Name - Mailbox address - System MySQL DB Credentials - All data encrypted in motion using 128-bit TLS 1.0+ REQUEST DATA FORWARD DATA No data is send back to the Exchange Server CALENDAR DATA Check in AskCody solutions AskCody Exchange Forwarding Service The AskCody Exchange Forwarding Service () is built as a Windows service, a computer program that operates in the background on a Windows server. *Today+, ActivityView, WayFinder, VirtualReceptionist, Meeting+ and RoomFinder are fully supported Ad-Hoc bookings from Today+ is not supported using since Write Access to the Exchange Server is not available. connects your on-premise Exchange calendars with AskCody, combining the control and security of an on-premise solution with the availability, scalability, and speed of the cloud.

7 AskCody Infrastructure - The AskCody Cloud SERVICES DEPLOYMENT LOAD BALANCER Microsoft Azure Jungle Disk Logentries New Relic OpsGenie Postmark Rollbar Twilio SERVERS Virtual Servers on Azure Server software: Linux, Apache/nginx, MySQL, PHP, Windows Server Linux server 1 Linux server 2 Windows server 1 Windows server 2 SaltStack GitHub STORAGE SERVERS Virtual Servers on Azure CACHE Redis MySQL DB1 MySQL DB2 BACKUP Jungle Disk FRAMEWORKS TOOLS LIBRARIES Development tools: Android Studio, AppCode, PhpStorm, ReSharper, SourceTree, Vagrant, Visual Studio, VMware Frameworks and libraries: Symfony, Backbone.js, Marionette.js, Mapbox, OpenLayers