Webstore - Reselling Cloud
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1 Webstore - Reselling Cloud Copyright First for Cloud
2 First for Cloud Webstore Offer TM Annuity Revenue Your Branding Own Your Customers Best of Breed New Markets Enhanced Value Launch in 30 Days Online Billing Cloud Service Aggregation The global business environment has seen a massive shift towards cloud technologies over the last few years. In fact, 65% of SMBs in South Africa are either utilising or considering using cloud technologies (IDC 2012). A First for Cloud webstore is an online partner branded shop which enables resellers to sell cloud services to your end-users. Cloud services from the top global cloud providers and vendors are supplied through the First for Cloud Catalogue, and resellers have the ability to select which services they want to resell via their own branded First for Public Cloud Adoption by Sector Use to a limited degree Likely to start using it after 12 months Planning to use it in the next 12months Use it extensively Source: IDC 2012 Cloud webstore. First for Cloud offers a number of solutions to get you started on the road to selling Cloud Services as quickly as possible. Cloud Service Providers These include both pure Cloud Services as well as value-added peripheral services such as consulting, webstore setup and support, to name just a few. F4C Services Catalogue Webstore Your Customers Copyright First for Cloud TM 1
3 Features& Benefits One of First for Cloud s major features is its centralised, detailed billing platform, which means greater simplicity, transparency and control for both resellers and their end-user customers. Increase Your Sales Revenue Growth g Positive brand association with world-class vendors Multiple upsell opportunities and the ability to create new sales opportunities from current customers Realign revenue and profits as the market shifts to cloud Boost Customer Value First for Cloud constantly adding new services f a b c d e Time TM First for Cloud Webstore TM 1 Launch your First for Cloud webstore 2 Market services to your customers 3 Cross-Sell and Up-Sell existing customers 4 Building your annuity income Do it yourself a. Understand the market b. Understand the technology c. Select the technology d. Implement the technology e. Cloud Service Provider identification f. Cloud Service Provider onboarding g. Start Trading / Launch Rapid Time to Launch Dramatically reduce development time get up and running within 30 days! Extend Your Reach and Brand Value Access to the First for Cloud services catalogue Maintain Business Focus Simple vendor management Pre-configured solutions enable you to focus on your business World Class Online Safety and Security SSL Security Pre-tested, pre-configured platform ensures reliability Your Webstore is as Unique as You Are Your very own branded webstore The ability to bundle in your own services Enhanced Support Programme Friendly, professional customer support Copyright First for Cloud 2
4 Each Unique Webstore Has the Following Standard or Optional Elements Business Element Description Webstore Design and Setup Consultation Every webstore is unique to its owner and we understand that each customer has their own corporate identity. When you start out as a new webstore customer, you will be offered a design consultation with a First for Cloud site designer, who will then create your new webstore. Legal Contracts Webstore agreement with First for Cloud Supplied end-user agreement User guides Reseller Administrator user guides End user agreement template Webstore Technical Technical consultation with optional: unique URL Webstore reseller admin training Support training via online platform Marketing Launch in a box Introduction to cloud services in a box Webstore branding Logo and theme selection Optional rich branding and design Marketing Google analytics setup Google Adwords account setup Setup social media channels Custom newsletter template Setup blog Ongoing marketing services Cloud transformation presentation One day workshop Revenue conversion Sales staff incentives Copyright First for Cloud 3
5 Is your fear keeping you grounded? 4
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7 A List of Common Cloud Terms CLOUD (COMPUTING) SOFTWARE-AS-A-SERVICE (SAAS) The use of computing resources (hardware and software) that A software delivery model in which software and associated are delivered as a service over a network (typically the data are centrally hosted on the cloud e.g.: Google Apps, Internet). WebEX, Sales Force, Microsoft Exchange and McAfee. INFRASTRUCTURE-AS-A-SERVICE (IAAS) PLATFORM-AS-A-SERVICE (PAAS) A provision model in which an organisation outsources the A category of cloud computing services that provides a equipment used to support operations, including storage, platform and environment to allow developers to build hardware, servers and networking components e.g.: IBM, applications and services over the internet e.g.: VMware and Amazon, Azure and EMC Mozy. Microsoft Exchange. VIRTUALISATION RESOURCE POOLING The act of creating a virtual (rather than actual) version of The provider's computing resources are pooled to serve something. This can apply to various things such as a virtual hardware platform, operating system (OS), storage device, or network resources. multiple consumers, with different physical and virtual resources dynamically assigned and reassigned according to consumer demand. PUBLIC CLOUD PRIVATE CLOUD Public cloud applications, storage, and other resources are Private cloud is cloud infrastructure operated solely for a made available to the general public by a service provider. single organisation, whether managed internally or by a third-party and hosted internally or externally. HYBRID CLOUD A composition of two or more clouds (private, community or MEASURED SERVICE public) that remain unique entities but are bound together, Aspects of the cloud service are controlled and monitored by offering the benefits of multiple deployment models. the cloud provider. This is crucial for billing, access control, resource optimisation, capacity planning and other tasks. CLOUD BROKERAGE An entity that creates and maintains relationships with SUBSCRIPTION-BASED PRICING MODEL multiple cloud service providers. It acts as a liaison between Aspects of the cloud service are controlled and monitored by cloud services customers and cloud service providers, the cloud provider. This is crucial for billing, access control, selecting the best provider for each customer and monitoring resource optimisation, capacity planning and other tasks. the services. SERVICE LEVEL AGREEMENT (SLA) A contract between a provider and a consumer that specifies consumer requirements and the provider s commitment to CONSUMPTION-BASED PRICING MODEL A service provision and payment scheme in which the customer pays according to the resources used. them. Typically an SLA includes items such as uptime, privacy, security and backup procedures. Copyright First for Cloud 6
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