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3 CAE has 3 area s of virtualisation expertise and these are in: Server virtualization including business continuity and DR Desktop virtualization and Persona Management Application virtualization 3

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5 Virtualization: fundamentally better IT environment a truly transformational change in computing (DG in IPO presos) -Run VM on any system without modification -Entire systems can be saved, moved or copied just like a file -Run multiple VMs on a single system 5

6 Virtualization provides us the ability to run several workloads on a single piece of tin, thereby optimising the under lying compute resource more efficiently. Click To expand this further we can create shared pools of compute resource thereby optimising the investment in the infrastructure 6

7 One of the key benefits that virtualisation has given us is the ability to perform maintenance of production hardware with no impact to the business. Providing the freedom to upgrading the under lying hardware and firmware of the hypervisor host during business hours. 7

8 What we have here is the infrastructure stack and how it demonstrates the ability to enable further rapid adoption across the board. Extending out the virtualization capabilities of the infrastructure. 8

9 However we are facing considerable change in this new era: - New virtual and cloud sourced infrastructure models - New device form factors to support mobility, with enhanced user experiences born from consumer technology - Leading to a new class of mobile and SaaS applications - Supporting more real-time, collaborative work styles 9

10 The old way of viewing IT, and the architectures of the past client-server era, just don t cut it. We need a new model for IT, one that breaks free from the past, and embraces our future. One that is purpose built for the cloud era. Just as the client-server era dramatically changed the landscape of IT following the mainframe era, the cloud era will dramatically change the landscape once more. This is where business today are now looking at PaaS, SaaS and DaaS 10

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12 Why do we need better end user computing? What is the problem with PCs? Rigid & Complex: Hardware centric model is inflexible to changes and updates making it Difficult to manage: Any change can break the system making change hard in highly distributed environments resulting in High Operational Costs: associated with the sneakernet in moves/add/changes and high cost of support Security Risks: associated with apps and confidential data walking out of the confines of the office every day on laptops Poor SLA: things break frequently and are difficult to resolve because of the tightly integrated layers 12

13 The changing dynamics of end user computing are putting pressure on IT from every direction leaving them locked in a vicious cycle with no means of escape. CLICK Budget Pressures are always to spend less IT is facing high operational costs The inflexible nature of PCs make many projects very resource intensive And ultimately the returns are seen as very marginal, if at all CLICK Compliance pressures are always to standardize and lock things down. Plus regulatory compliance is not an option but mandatory. Too many vulnerabilities in today s PC centric world and difficult to keep up Too hard to audit and track with highly distributed environments caused by PCs Anything new is seen as introducing risk (unknowns) to the existing environment 13

14 CLICK Business pressure is to rationalize and Pressure from the business is to support growth and productivity gains. Not driving growth Inhibits change No productivity gains CLICK Business pressure is to rationalize and Pressure from the business is to support growth and productivity gains. End Users Consumerization Better Options at home IT losing relevance 13

15 And what about cloud computing? How is that changing the PC? The cloud is pulling the desktop in different directions and changing the landscape of computing. CLICK 1.Interaction moving towards different devices Less time is spent dependent on a stationary PC to interact with my applications and data People are mobile with new devices, native experience on these new devices Explosion of non-windows based devices based in Apple MacOS, ios, Android CLICK 2.Data/desktops moving to the private cloud Majority of applications and the related data are actually deployed in the datacenter (private cloud) Access is provided via a small software client or web browser which is 14

16 completely OS agnostic 14

17 CLICK 3. Public cloud on the rise with SaaS apps and cloud data stores Majority of new ISVs are SaaS providers eliminating the need for local infrastructure and using OS agnostic web browsers for app delivery Many organizations targeting functions like , office productivity and collaboration apps to migrate to public cloud Why is this important? The PC is no longer the dominant force in end user computing, it is just one of the access devices available to get to data and apps that can reside inside or outside your network. The web browser is rising in importance as the critical application to deliver business applications. We are entering the post-pc (Windows) era but there is a long tail of Windows based applications in the enterprise. What we need is a model that is dynamic and flexible to support both Windows and non-windows based applications, many different platforms and things inside and outside the network. 15

18 So what we have now moving into this post PC era is a desktop that has the ability to follow us no matter what device we are connecting from. This approach enables to free the workforce from the desk, giving a more flexibly approach to access. An added benefit of this flexibility is around security as we are now centralising the data and hence can apply more granular security to who can gain access to this information. 16

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20 These 4 drivers stem from a series of interdependent challenges that have crippled IT over the last 5 years: 1. More regulations and compliance directives around IT in the last 5 years then the first 50. This includes more stringent segregation of duties, encryption and protection of personal information from health records to credit information across several audit bodies. A typical bank will have as many as 5 audit bodies investigating compliance of Basel, Personal Credit Information Act, Office of Thrift supervision, Graham Leach Bliley, and many other accords insert regional regulations on a per country basis here. 2. Decentralization of the workforce has required enhanced agility (work from home, remote office, foreign networks) and flexibility for users to be mobile. 3. OS Migrations have proven disruptive to business continuity and productivity. First XP SP2 broke 50 mission critical applications such as Siebel, then IE 7 broke several applications when deployed and now Vista comes with 31 categories of application compatibility issues that break many critical systems. This has caused many Enterprise s to either skip vista or defer to a longer test. 4. Finally, in the world of mergers and acquisitions, embedded agents for delivery with OS and Hardware vendors, and the many accompanying tools 18

21 (SMS, Altiris, BMC, HP, IBM, CA), Customers are looking for ways to simplify their application packaging process and streamline deployment through multiple mechanisms depending on the needs of the business. 18

22 Just as virtual machine technology decouples the operating system from hardware, Application virtualization breaks the bond between software applications and operating systems to deliver the same benefits of flexibility, portability and isolation. An application virtualization approach enables corporate IT and ISVs to plug into existing Application Management systems to deliver untethered applications across a variety of similar OS versions (NT, XP, Vista) to enable applications to move with users as needed while complying with corporate directives. 19

23 What we can do with application virtualization is put IT back in control of the desktop. With application virtualization it removes the need for users to have local admin privileges at the local device. By delivering a pre-packaged application this removes the requirement for local admin rights. This approach can be applied to both physical and virtual machines. CLICK Essentially this allows IT to decouple/manage the platform OS and applications independently of each other 20

24 What is Application Virtualization? Application virtualization can be either an agent or agentless solution that can be used to deliver virtualized applications for virtual and physical desktops How does Application virtualization Work? Application virtualization encapsulates each application and all components required for it to run in an isolated container. User specific configurations and changes are stored in their own unique sandbox (server, user s PC, or USB stick) Application virtualized applications can be linked together to have multiple applications share interdependent components (Java,.Net). This ability keeps the package size small and eliminates the restrictions and dependencies on vendor roadmaps. What is the benefit of Application virtualization? Application virtualization brings a unique approach by allowing users to run multiple versions of the same application (like MS Office, web browsers, etc..) side by side without conflicts because resources are unique to each application. 21

25 Applications are encapsulated in their own container Each application is separated from other applications and the operating system Application virtualization intercepts file and system calls between the application and the OS Process Loading. The VOS loads a starting EXE file from the Virtual File System and allows it to execute any other EXE directly from the Virtual File System or from the local file system. DLL Loading. The VOS loads any DLL dependencies the EXE/DLL/OCX files may have directly from archive when instructed. Thread & Process Management. The VOS is responsible for keeping track of all processes and threads created inside the virtual machine including out-of-process COM and utility applications. 22

26 Caveat here to state is that an application that requires a device driver aren t able to be captured, but away around this is to install the device driver into the base/golden image. 23

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28 Is your business ready to adapt to today s current business climate? Are you able to create the efficiencies you need to meet today s economic challenges? Can you control risk to prevent unplanned incidents? Can you quickly respond to changing business conditions rapidly to protect your revenues and profits? Virtualization can help you to be more efficient, have better control, and give you more choices? 25

29 Business today is complex and confusing. A complex IT environment makes it difficult to respond to today s business environment. 26

30 No room to manoeuver In today s highly automated, technology-enabled economy, business capability has become inextricably linked to IT capability. As IT infrastructure has become increasingly complex, it can best be described as inflexible, brittle, and costly. In fact, the typical company spends upwards of 70% - 80% of their IT budgets to simply maintain the status-quo, leaving the business starved for new and updated capabilities. We have reached a point where business opportunity is literally trapped in IT infrastructure. 27

31 Move to a virtual infrastructure to drive down on going costs 28

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34 Define Business needs to be clear of what the requirements are Measure Assess Performing an assessment of the environment builds a clear picture of the current infrastructure PoC/Pilot Performing a PoC/Pilot allows a business to implement on a smaller scale to assess a product is fit for purpose. Test Testing verifies solution is manageable and scales. In addition provides time to resolve any un-for seen issues Design This stage represents the accumulation of information gained during the assessment, PoC and testing to finalise the actual design Deploy Implementation and roll-out Manage Ongoing support and monitoring

35 Server virtualization enables businesses to start thinking about consolidation and possible cloud initiatives Desktop virtualization brings businesses flexibility to the workforce with greater security around access to data Application virtualization decouples the standard approach of OS and application 32

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