Federal Buildings Personnel Training Act (FBPTA) Implementation: Three Government Agencies in Action

Transcription

1 Federal Buildings Personnel Training Act (FBPTA) Implementation: Three Government Agencies in Action

2 Learning Objectives Discover how federal agencies are implementing FBPTA requirements Learn how the FBPTA competency model can be adapted to fit individual agency needs

3 Key Themes Consider professional development paths Focus on High Priority competencies Use FBPTA to evaluate existing agency approaches Private vendors play a critical role in delivering standardized credentials We will show how a broad common competency model can be used to coordinate improvements to specialized sectors across government.

4 Our Panel Maureen Roskoski, Senior Professional, Facility Engineering Associates, - Moderator Brian Gilligan, PE, National Program Manager, Office of Federal High Performance Green Buildings, GSA George Mino, PE, Senior Program Manager, Office of the Assistant Secretary of Defense, DoD Roy D Hirchak, CHFM, Chief, Operations and Maintenance, Defense Health Agency (DHA), DoD Dr. Paul Krasley, Vice Chancellor, VA Facility Management School, Veterans Administration

5 Speakers Brian Gilligan National Program Manager General Services Administration Brian Gilligan is the National Program Manager for Implementation of the FBPTA in GSA s Office of High Performance Green Buildings. He came to GSA in 2009 serving as a Workplace Strategist helping Federal agencies reduce costs and environmental impact and enhance the health and welfare of their workers through improved space planning. He is a former US Navy Civil Engineer Corps officer having served nearly a decade in roles in Facility, Energy, and Construction Management at bases in the US and overseas. He is registered as a Professional Engineer in Mechanical Engineering and holds an MS in Civil and Environmental Engineering from Stanford University.

6 GSA - Who is involved in implementing? Facility Management Institute Maintain Core Competencies and Curriculum Assistance developing agency targets GSA - Office of Human Resource Management GSA Practitioners (Governance Board) Apply consistent targets Engage with Collective Bargaining Units Encourage guided professional development Assign consistent targets for positions Assess skills of personnel Align training with consistent targets

7 High-Priority Focus FBPTA Competency Model Comp Areas (12) 1. Management of Facities Operations & Maintenance 2. Performance of Facilities Operations & Maintenance 3. Technology Building Systems Building Interior Building Exterior Other Facility Systems HVAC Systems Electrical / Mechanical Systems Life Safety Systems General Building Maintenance Best Practices & Innovation Technology Solutions Building Automation Systems Maintenance Management Systems 4. Energy Management Demand Reduction Assess Initial Conditions Commissioning and ESPC Coordinate with Public Utilities Core Competencies (43) Planning, and Project Management Comp Areas (12) 5. Safety 6. Design 7. Sustainability Basic Requirements Infrastructure Contractor Program Oversight Occupant Interface Planning Infrastructure Regulations and Requirements Implementation 8. Water Efficiency Regulations, Goals and Best Practices Water Audits 9. Project Management Initiate Execute Closeout Training Core Competencies (43) Comp Areas (12) 10. Business, Budget and Contracting Total Cost of Ownership Life Cycle Assessment Contracting Communication Personnel Innovation Enterprise Knowledge FBPTA Red Text Core Competencies (43) Budget Formulation and Execution 11. Leadership and Innovation 12. Performance Measures Acquiring Data Establishment and Implementation Legend Significant "Federally-Specific" content High-priority/high-value, impacts cost / efficiency 12 Competency Areas 232 Performances 9 Competency Areas 80 Performances 11

8 GSA Assessment 12

9 Building Manager Development Tracks 2015 Actions Low-Cost Government Property Management Facilities Management Shave Energy Penn State FMA FMP FEMP / NIBS FEMP / NIBS RPA CFM Federal References Federal References Federal References Federal References Structured On the Job Training 13

10 Accelerate FM Guided User Experience 14

11 What should contractors do? FBPTA - Aligned Self- Certify Technical Better Buildings Workforce Guidelines Proposal Approved Individual Compliance Equivalent Standards

12 DoD Implemenation Review ongoing DoD workforce planning initiatives that impact the facilities management and O&M enterprise. Describe the Defense Competency Assessment Tool (DCAT) and compare to the FBPTA Describe how DoD is planning to implement both DCAT and the FBPTA (16)

13 Statutory Mandates DoD Facilities Workforce Title 10, United States Code, Section 115b, requires biennial report to Congress about the DoD strategic workforce plan: Skills and competencies needed Appropriate mix of military, civilian, and contractor personnel Projected trends in workforce Gaps in skills and competencies, and means to close gaps FY 2012 National Defense Authorization Act, Energy Manager Competencies and Training Curriculum FY2010 Federal Buildings Personnel Training Act (17)

14 DOD Competency Management Process PHASE I: COMPETENCY DEVELOPMENT PHASE II: COMPETENCY VALIDATION AND ASSESSMENT Review Data DOD Component Competencies Literature Review Conduct SME Panels 1 & 2 Validate Model and Assess Competency Gaps (in DCAT) Report Findings and Prepare for Model Refresh Leverages existing competency models Conducts remote, online SME panels Establishes an enterprise competency assessment tool Draft list of technical competencies Prioritize list of competencies; Draft SMEvalidated model Competency validation and gap assessment Competency reports for DOD use; proposed model revisions Provides baseline gap assessment 2 Weeks 2 Weeks 3 Weeks 4 Weeks

15 DCAT Taxonomy 5-Tiered Framework Tier 1 - Common Training (soft skills, security, leadership) Tier 2 - Occupational Series (mechanical engineer or ME) Tier 3 - Sub-Occupational Specialty (HVAC ME) Tier 4 Component Unique (Navy HVAC ME) Tier 5 Position Specific (High Perf Bldg Navy HVAC ME) Proficiency Levels Level 1 - Awareness Level 2 - Basic Level 3 - Intermediate Level 4 - Advanced Level 5 - Expert DCAT Initial Target Tier Level (19)

16 DCAT vs FBPTA Factor DCAT FBPTA FMI Tool Target population Occupational series with at least 1,000 employees Competency Tier Level Tier 2 Tier 2 to 4 Positions with large impact on facilities O&M cost Determine criticality index For each competency For each competency Determine proficiency levels (required and perceived) For each competency For each performance/task Assessment by Employee and Supervisor Employee and Supervisor Qualifications to close competency gaps Not available Large and growing database mapped to performances (20)

17 DOD Competency Modeling Update FY Developed 80 competency models (started with Mission Critical Occupations or MCOs) FY Expanded modeling to include major occupations with 1,000+ civilian employees and STEM occupations (120 total, so 40 more to go): 0810 Civil Engineering 1173 Housing Management 1601 Equipment & Facility Services 1640 Facility Operations Services 5306 Air Conditioning Equipment Mechanic FY 2015 Start addressing competency development for key positions in lieu of occupational series 02/05/20 15 (21)

18 FBPTA Implementation Strategy Proceed deliberately because all Components have some form of competency assessment tool to develop Individual Development Plans. Use DCAT taxonomy to enhance FMI Accelerate FM Have DHA perform pilot for key positions using FMI Accelerate FM, and use experience to request pilots by all the major Components. Use FBPTA to drive standardized mapping of Component qualifications to eliminate duplication, and lower the cost and improve effectiveness of training. Defer wide-scale FBPTA implementation until after completion and evaluation of all pilots. (22)

19 DHA & the FBPTA Medical facilities already on a higher standard to meet state/national accreditation standards. FBPTA used as a forcing function to re-think the normal Facility Manager s roles and responsibilities (i.e.: core competencies). DHA leverage FBPTA to gain access to training opportunities for Facility Management staff. 2(d) Continuing Education requirement Medically Ready Force.... Ready Medical Force DRAFT Pre-decisional Not for Public Release 23

20 DHA Workforce Development Instruction (Draft) DHA Civilian Workforce Development Instruction(excerpt) d. Develop facilities management workforce development guidelines and recommended curriculum in accordance GSA s Accelerate FM e. Establish training and education metrics for healthcare facilities management personnel. f. Develop and implement training for Services Facilities Staffs on DHA directed performance standards and metrics/reporting. Medically Ready Force.... Ready Medical Force DRAFT Pre-decisional Not for Public Release 24

21 DHA Balance 1. Technical Life cycle facility management concepts 2. Business Strategic planning and resources 3. Behavioral Soft skills (leadership, communications, negotiations and change management) 4. Enterprise Knowledge Align facilities to meet the mission/culture/policy Inter & intra- dependencies Medically Ready Force.... Ready Medical Force DRAFT Pre-decisional Not for Public Release 25

22 Functions and Skills to Support MTF Mission Technical Business Behavioral Enterprise Knowledge Operations and Strategic Planning Leadership Mission Maintenance Planning and Design Asset Management Teamwork/Team Building Vision Buildings Systems Finance and Interpersonal Strategic Direction Accounting Relationships Project Management Contract Monitoring Mentoring/Coaching Values Construction Procurement Negotiating Culture/Trust Code Compliance Real Estate Critical Thinking Systems Cost Estimating Acquisition and Communication Processes Leasing Space Planning MHS Budget Process Change Management Resource Allocation Environmental Health Risk Management Quality and Innovation and Safety Energy Management Contingency Planning Future Issues/Trending FM Technology Ethics/Law Performance Evaluation Sustainability Human Resources Benchmarking Commissioning Organizational Planning Security Life-cycle Analyses DMLSS-FM Accreditation Medically Ready Force.... Ready Medical Force DRAFT Pre-decisional Not for Public Release 26

23 Skills Assessment & Gap Analysis Organizational Site/campus to Region to Headquarters (roll up) Individual FMI Accelerate FM (GSA Tool) & DCAT(OSD HR Tool) Ft Belvoir and Camp Lejeune Certifications/ License (i.e.: PE, CHFM, CFM, etc.) Individual Development Plan (IDP) Based on gaps or shortfalls in skills, IDP is a written plan to gain the skills over time!! Medically Ready Force.... Ready Medical Force DRAFT Pre-decisional Not for Public Release 27

24 Sample DHA IDP Medically Ready Force.... Ready Medical Force DRAFT Pre-decisional Not for Public Release 28

25 Questions & Answer Contact: Roy Hirchak Chief, Operations & Maintenance Ops & Life Cycle Integration Branch DHA Facilities Division Medically Ready Force.... Ready Medical Force DRAFT Pre-decisional Not for Public Release 29

26 Speakers Dr. Paul F. Krasley Vice Chancellor Facilities Management School Office of Acquisition and Logistics Dr. Paul F. Krasley is Vice-Chancellor of the VA Acquisition Academy Facilities Management School, where he oversees the training of VA s facilities management workforce. Dr. Krasley has 35 years of experience as an education, training, and performance improvement professional focusing on increasing staff performance using project and program leadership, and training and development. Prior to his position with VA, Dr. Krasley worked for Defense Security Service (DSS) Center for the Development of Security Excellence where he served as the Senior Education Program Specialist and advisor for the development, implementation, and maintenance of education programs and accreditation. Dr. Krasley has developed and implemented projects and training programs as an engineer, director, and vice-president using the Instructional Systems Design (ISD) and Analysis, Design, Development, Implementation, and Evaluation (ADDIE) models for e-learning, computer-based, and virtual reality programs in the commercial, state government, Department of Defense, and intelligence community environments. Dr. Krasley holds a Bachelor of Science degree in Human Resources Management and Labor Relations, a Master s degree in Instructional Technology, and a Ph.D. in Education in Training and Performance

27 FMS Mission and Goals Mission The Facilities Management School (FMS) provides professional development, training, and continuous learning opportunities for the Department of Veterans Affairs Facilities Management workforce. Goals: Create a Center of Excellence Professionalization of FM A library of electronic resources, including: - Webinars - Shorts - Toolkits - Virtual conferences - Self-Assessment Tools Alumni Network Online Courseware 31

28 FMS History VA FM Transformative Initiative FBPTA Training Needs Assessment 10 Occupational Specialties Identified Competencies VA VALU FMS Develops Career Map FMS Competency Curriculum Matrix Identify Assessment Tool Certification Policy Human Resources Governing Board Courseware Development Submit Assessment Requirements 32

29 Available and Future Planned Courses Available Courses (16) FMS 001 Introduction to Facilities Management FMS 105 Building Automation Systems Basic FMS 105B Building Automation Systems Advanced FMS 106 Building Automation Systems (Combined) FMS 107 OSHA 10 Hour FMS 204 Construction Contract Management FMS 206 OSHA 30 Hour FMS 306 Certified BMET Preparation FMS 307 Certified BMET Hands On Lab FMS 401 Manag. of VA Facilities for Supervisors and Managers FMS 402 VA Construction Management FMS 403 VA Healthcare Facilities Management Future Planned Courses (28) FMS 002 Intro. to Design, Operation & Maintenance FMS 003 Intro. to Building Automation Systems FMS 102 Design, Operation, & Maintenance Pt. 1 and 2 FMS 104 Technologies and Its Application in VA FM FMS 108 Energy Management & Controls FMS 109 Asset Management FMS 110 Real Estate Investment & Finance FMS 111 Budgeting & Accounting FMS 112 Air Handling, Water Treatment & Plumbing Systems FMS 115 OSHA 6000 for VA Collateral Duty Safety Officer FMS 201 Environmental Health & Safety Issues FMS 202 Law & Risk Management FMS 205 Construction Scheduling Analysis FMS 209 Managing the Organization FMS 301 Governance, Performance, & Process Improvement 33

30 Available and Future Planned Courses Trades Training Certification FMS 010 Air Conditioning & Chilled Water Systems 2-day Air Conditioning and Refrigeration 2-day Chilled Water Systems 1-day Water Treatment for Boilers, Chillers & Cooling Towers FMS 020 Boiler Plant Operator 2-day Steam Systems Maintenance, Safety & Optimization 2-day Boiler Operation Maintenance and Safety 1-day Water Treatment for Boilers, Chillers & Cooling Towers FMS day Plumbing and Pipefitting for Plant and Buildings FMS 040 Generators, Emergency Power & Arc Flash 2-day Generators and Emergency Power 3-day Arc Flash Electrical Safety NFPA 70E FMS Library of 1,400 Related Courses MedGas ASSE 600 Medical Gas Systems Specialist ASSE 6010 Medical Gas Systems Installer ASSE 6015 Bulk Medical Gas Systems Installer ASSE 6020 Medical Gas Systems Inspector ASSE 6040 Medical Gas Maintenance Personnel ASSE 600R Re-Certification Brazing Proctor, Brazing Lab Materials and Testing FMS 501 FM Certification IFMA FMP FMS 502 FM Certification IFMA SFP FMS 503 FM Certifications IFMA CFM Workshops On the Road Independence, Ohio FMS 204 Kansas City, MO FMS 040 Miami, FL FMS

31 FAITAS 35

32 The Way Forward Go Digital Webinars Shorts Toolkits Virtual Conf. Self-Assessment Tools Go Local VA Facilities VISN-Wide Regional-Wide The New FMS Buy/Build ASHE AHA NFPA Red Vector American Trainco Federal/Acad. Affiliations Engage Outreach Marketing Newsletter Alumni Association 36

33 Questions Paul Krasley Vice Chancellor VAAA Facilities Management School 37

34 Panel Discussion Future Work

35 Future Work Sharing of Resources both training and mapping data Opportunities for coordinated approaches for working with human capital/resources across organizations Role of Operations & Maintenance Contractors

36 Questions? Come to our Afternoon Workshop Achieving Tangible Results: How to build a talent management program using FBPTA & FMI Hands On Live Demo of New FMI Tool 3:10 - Same Room