Ocean Support Tips and Tricks Webinar November 2015

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Tiffany Boyd
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4 We know this takes some time to do, but believe that it allows us to give better and faster support to you in the long run The more information you give us up front, the quicker we can understand the issue and get back with a response Otherwise, we might have to come back to you for these anyway, which makes the entire process take longer than taking the time to generate this information originally 2015 Schlumberger Information Solutions All rights reserved V20151

response Otherwise, we might have to come back to you for these anyway, which makes the entire process take longer

5 Sometimes, it is easier to show how to do something than write it all down In this case, you can use the Microsoft Problem Steps Recorder tool to record the steps in the problem demo 2015 Schlumberger Information Solutions All rights reserved V20151

Steps Recorder tool to record the steps in the problem demo

13 After you set a favorite, Petrel will use that profile to start and skip bringing up License selection dialog; starts a little faster Once Petrel started, access profiles from File->License modules and can turn Favorite off there; then License selection dialog will come up again for you to choose license to run with if you have multiple profiles, then only one is the favorite and it uses that one until you change it 2015 Schlumberger Information Solutions All rights reserved V20151

License selection dialog will come up again for you to choose license to run with if you have multiple profiles, then

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15 Newer native domain objects (RockPhysicsFunctions,, GeopolygonSet, BoxProbe, etc) are implemented differently than the old ones (Borehole, Property, Grid) The old ones have the Ocean façade in the tree, while the newer ones put an internal implementation type into the tree and the internal type is what is exposed 2015 Schlumberger Information Solutions All rights reserved V20151

Ocean façade in the tree, while the newer ones put an internal implementation type into the

16 Any PNG image will have this problem, however it is only a problem when there are more than of them This is most likely to happen in Ocean plug-ins when there are custom domain objects in the trees since this depends on the Petrel project contents Ribbon, menus, toolbars are not affected by the issue 2015 Schlumberger Information Solutions All rights reserved V20151

objects in the trees since this depends on the Petrel project contents Ribbon, menus,

18 Error from PluginPackager when building PIP file Look at system assembly properties, including any that are installed by Petrel Quick check: multi-select the references; if all are false, it says False if there is a mixture, it is blank, and you can set them all at once to False after you do all this, then rebuild your plug-in 2015 Schlumberger Information Solutions All rights reserved V20151

False if there is a mixture, it is blank, and you can set them all at once to False after you do

26 Wix must be installed after Visual Studio Had this situation with an older version of WiX and new VS 2013 installation Ocean WiX Plugin installer uses these WiX templates; if not there, project can t build => Reinstall WiX 2015 Schlumberger Information Solutions All rights reserved V20151

34 Some have seen an uninistall error 1722 There is a problem with this Windows installer package A program run as part of the setup did not finish as expected 2015 Schlumberger Information Solutions All rights reserved V20151

Word 2010: Mail Merge to Email with Attachments

Word 2010: Mail Merge to Email with Attachments Table of Contents TO SEE THE SECTION FOR MACROS, YOU MUST TURN ON THE DEVELOPER TAB:... 2 SET REFERENCE IN VISUAL BASIC:... 2 CREATE THE MACRO TO USE WITHIN