Agenda. Day in the Life DataCenter Monitoring and Managed Recovery

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1 Using Microsoft System Center to Automatically Provision and Manage s in a Virtualized Environment Created and Presented by: Rand Morimoto, Ph.D., MCSE Author, Unleashed -series / Sams Publishing President, Convergent Computing Seminar content: Agenda Day in the Life DataCenter Monitoring and Managed Recovery Background System Center Technologies SC Operations Mgr 2007 R2 (monitoring) SC Virtual Machine Mgr 2008 R2 (rapid image deployment) SC Configuration Mgr 2007 R2 (patching and updating SC Configuration Mgr 2007 R2 (application installation) SC Data Protection Mgr 2010 SP1 (data restoral) SC Service Mgr 2010 (incident and change management and tracking) System Center Essentials 2010 (for small businesses or labs) Day in the Life DataCenter Monitoring and Managed Recovery Section 1 System Center Operations Manager 2007 R2 (SCOM) Monitoring Using System Center Operations Manager to Monitor the Health of Hyper-V Host s and Guest Sessions Like Performance Comparisons Monitor Host s Live Migrate before host fails Perform maintenance realtime Retune and optimize configuration Monitor Guest Sessions Perform guest OS management Manage guest apps automatically Confirm system settings are allowing systems to be running at their optimal performance 1

2 Performance After a Configuration Change Application Monitoring Monitoring Performance of Hyper-V Guests Running as Snapshots VM 4 VMs 8 VMs Normal VHD Snapshoted VHD IOmeter : Dbserver profile ; 33/67 % write/read mix; 130 GB virtual disk size Improving Automation with Performance and Resource Optimization (PRO) Networking PRO Tips Hardware PRO Tips Health/Performance Monitoring / Dynamically Configure Add l Hyper-V Workloads ConfigMgr OS Deployment Feature to Deploy a Base Image Section 2 System Center Virtual Machine Manager 2008 R2 (VMM) Image Deployment (OS Deployment in ConfigMgr and Rapid Deployment in VMM) User & Data Layer New / Clean Guest Session, or Replacement of Existing System (data needs to be migrated) Application Layer Core Applications installed User/Role/Location specific Apps, physical, virtual or Terminal services OS Layer Operating System Image imported, captured, built from script Hardware Layer Configuration, Drivers and OEM Tools 2

3 Capturing the Operating System as an Image Building from the ground up is not always the most desired approach Many organizations choose to define and deploy servers based on a predefined image System Center can be leveraged for the creation of Windows images Capture server image from a reference computer Build and capture an operating system image Physical-to-Virtual transition of a reference computer Cloning of an existing virtual machine Deployment Packs Adds additional custom Task Sequence Steps into the ConfigMgr Task Sequence process to handle BIOS, RAID, etc. Based on common framework. Dell ( HP ( IBM ( Sun ( VMM Templates Rapid Provisioning using PowerShell Rapidly create VMs from template In VMM R2 Create hardware and OS profiles with desired settings Create a template using profiles and specify blank VHD Out of Band to VMM R2 Create generalized VHD Provision storage, clone VHD and present it to host Using storage technologies such as snap cloning In VMM R2 Call New-VM with new parameter UseLocalVirtualHardDisk Rapid Provisioning using PowerShell (con t) PS C:\> Get-VMM -ComputerName "VMM1.Contoso.com" PS C:\> $JobGroupID = [Guid]::NewGuid().ToString() PS C:\> $Template = Get-Template where {$_.Name -eq MyTemplate"} PS C:\> $VMHost = Get-VMHost where {$_.Name -eq "VMHost.Contoso.com"} PS C:\> Move-VirtualHardDisk -IDE -BUS 0 -LUN 0 -Path "L:\OS.VHD" -JobGroup $JobGroupID PS C:\> New-VM -Name "VM06" -Path "L:\" -Template $Template -VMHost $VMHost -JobGroup - $JobGroupID -UseLocalVirtualHardDisks Using Straight PowerShell in Hyper-V to Manage Virtual Guest Sessions Setup variables for the VM we are looking for, and the new name $VMName = "Windows 2008 $NewVMName = "Windows new" #Get a VMManagementService object $VMManagementService = gwmi class "Msvm_VirtualSystemManagementService" - namespace "root\virtualization" -computername "." #Get the VM object that we want to modify $query = "SELECT * FROM Msvm_ComputerSystem WHERE ElementName='" + $VMName + "' $VM = gwmi -query $query -namespace "root\virtualization" -computername "." #Get the VirtualSystemSettingsData of the VM we want to modify $query = "Associators of {$VM} WHERE AssocClass=MSVM_SettingsDefineState $VMSystemSettingData = gwmi -query $query -namespace "root\virtualization" - computername "." #Change the ElementName property $VMSystemSettingData.ElementName = $NewVMName #Update the VM with ModifyVirtualSystem $Result = $VMManagementService.ModifyVirtualSystem( $VM. PATH,$VMSystemSettingData.psbase.GetText(1)) 3

4 An Add l Method Using PowerShell with VMM to Provision a New OS #Setup variables for the VM $VMName = "Windows 2008 $NewVMName = "Windows new" #Connect to the SCVMM $server = get-vmmserver computer localhost #Find the virtual machine to modify $vm = get-vm Name $VMName Section 3 System Center Configuration Manager 2007 R2 (SCCM) Patching and Updating #Update the VM set-vm VM $vm Name $NewVMName Obtain And Configure Updates Software Update integration displays applicable patches for the local site Collections Grouping Systems Together Group updates by: Ex: Application type (Exchange, SharePoint, SQL, etc) Ex: Group 1 (5%), Group 2 (10%), Balance of Systems Distributing patch files collected from Software Update Service Specify parameters for each patch as appropriate Selecting Updates Section 4 System Center Configuration Manager 2007 R2 (SCCM) Application Installation 4

5 Customized Operating System Deployment Software Distribution System Center Configuration Mgr has the flexibility to customize the OS deployment process Rather than a generic template, actually get a customized guest session WITH apps installed Highly automated solution for assessing, migrating and deploying Windows server, Apps, and Data Dynamic deployment of drivers at runtime Utilize Windows PnP detection for bare metal deployments The Task Sequencer in ConfigMgr for Customization Sequence of steps to execute Steps prior to deploying new OS Steps in Windows PE to deploy new OS Steps after the new OS is deployed Completely hands-off for full automation of the process Two kinds of actions Built-in actions provided within product Custom actions command line driven, Vbscript, batch file, etc. Task Sequence can do other actions: Capture images Deploy Application chains Administer complex activities More (virtually unlimited) Section 5 System Center Data Protection Manager 2010 SP1 (DPM) Data Restoral and Hyper-V Recovery Live Migration in Hyper-V R2 (in the box functionality) 1. Create VM on target server 2. Copy memory pages from the source to the target via Ethernet 3. Final state transfer A. Pause virtual machine B. Move storage connectivity from source host to target host via Ethernet 4. Run new VM on target; Delete VM on source Orange = Storage Yellow = Networking Host 1 Host 2 Shared Storage Storage Migrations in VMM 2008 R2 VMM supports Quick Storage Migration (VMM 2008 R2 feature) VMware Storage VMotion (VMware feature) Useful when Consolidating existing VMs in a Clustered Shared Storage (CSV) Upgrading your SAN Migrating from old to new SAN Low disk space Site to site migration 5

6 Quick Storage Migration with VMM Best Practices on Migrations (for HA, DR, and Management) Migration Type When Service Outage Live Migration VM is HA and both source and target nodes are on Windows 2008 R2 Failover Cluster Once all the changed) files are transferred, SCVMM exports and then re-imports the virtual machine on the same Hyper-V host The diff disk gets merged to the base VHD VM gets re-started using disk on new destination None Quick Migration VM is HA and Live Migration is not possible <1min SAN Quick Storage Migration (VM storage is changed) LAN (VM storage is Meets SAN migration requirements and it can t be migrated Live or Quick When none of the above is possible and hosts are Hyper-V 2008 R2 When none of the above is possible <2mins <2mins <1hour Leveraging VMM for HyperV & VMware Management VMM is the Manager of Managers. SCVMM serves the needs of the day to day administrator VMM can manage multiple VirtualCenters How SCVMM Manages VMware VMware Infrastructure Web Services APIs Managing via Virtual Center API provides for cross ESX host operations. E.g. Vmotion VMware ESX Hosts VMware ESX 3.0 VMware ESX 3i VMware ESX 3.5 VMware vsphere 4 System Center Data Protection Mgr 2010 Clients Active Directory File s Microsoft Exchange s DPM SQL s (s) Microsoft SharePoint s Hyper-V Host and Guest Session Backup Windows 7 Workstations To the Cloud Offline tape Tape-based archive Ability to backup Microsoft servers and applications digitally and incrementally throughout the day eliminating the backup window at night Allows for incremental recovery to the source server or to different destination target server Transfer digital backups to tape or to the Cloud for long term storage Add New (or Failover to New ) then Restore Data or Replicate Data Live Migration does server to server failover of guest sessions DPM can be used to restore data to the new server -- or -- Exchange 2007 / 2010 replication data at the application level between servers (Exchange 2010 DAGs provide up to 16 copies of Exchange , and does the replication natively in the box within a datacenter or across a WAN SQL 2005 / 2008 / 2008 R2 mirror replicates data across servers and a WAN as well. Native to SQL, fully auditable, fully logged and tracked Typical rule of thumb, if the application has a good, clean, effective method of failover, migration, or replication, leverage the capability built into the application and use the virtualization platform method for migration when other options do not exist Application Recovery (Windows Active Directory Global Catalog Redundancy) Global Catalog Global Catalog 6

7 Application Recovery (Exchange 2010 Database Availability Groups) Application Recovery (SQL 2008 / 2008 R2 Mirroring) Normal Existing s Rapidly Provisioned Commit Acknowledge Acknowledge Mirror DB1 DB2 DB3 DB4 DB5 DB1 DB2 DB3 DB4 DB5 DB1 DB2 DB3 DB4 DB5 Principal Write to Local Log Committed in Log Transmit to Mirror Write to Remote Log Constantly Redoing on Mirror Database LOGS LOGS Database System Center Service Manager 2010 Automate People, Process, and IT Technology Best Practices Section 6 Incident & Problem Management Make it simple to keep people productive and improve IT service quality System Center Service Manager 2010 (SCSM) Incident and Change Management and Tracking Asset Lifecycle Management Know your assets and who is using them Knowledge Capturing IT Knowledge and Skill Collaboration Make it easy for people to work together CMDB Model of the IT environment Change Management Introducing the right change Workflow Automate MOF best practices Microsoft s Help Desk for incident management. Collects alerts from SCOM and asset information from SCCM and leverages other System Center tools to create a comprehensive enterprise management infrastructure Optimizing Service Support Incident Management Out-of-the-box implementation of core ITIL functionality Reduce call handle time with instant access to related asset and system health information Map the system to your business with user defined queues, SLA metrics, and escalation policies Track team and overall progress through built-in performance dashboards and trending reports Find answers quickly and accurately through a single unified search engine Automatic incident creation and escalation from services monitored by Operations Manager 2007 Optimizing Service Support Self Service Provide a centralized, easy to use interface for end users to get information Health of their services Relevant announcements from IT Status of their requests Reduce calls to the helpdesk by enabling end users to solve their own problems Search knowledge base List of common issues Create service requests Reduce service requests by enabling end users to request software and OS deployments to their own assets Built on Change Management it fully supports review, license count check, approval and scheduling workflows Users only see software they are allowed to request 7

8 Managing Change Control Out-of-the-box implementation of core ITIL functionality Standard RFC fields (links to affected CIs, reason, priority, impact, etc.) Support all roles (initiators, reviewers, approvers, implementers) Workflows for Minor, Standard, and Urgent RFCs Accurately create RFCs by initiating directly from incidents or assets Fill in RFC information quickly using a template system for predefining common RFC data Automatically update the CMDB when RFCs are completed Measure performance and effectiveness through dashboards and reports Section 7 Other Tasks and Technologies Drift Mgmt, Template Mgmt, Scripting, Automation and Controls Best Practices at Minimizing Guest Session Configuration Drift Keeping Offline Templates / Images Up to Date System Center Configuration Manager provides: Live status of available / deployed updates Baseline Monitoring Application revision usage Tracking of Change Management Desired Configuration Mgr (DCM) Identifies base configuration Maintains (or notifies) when base configuration changes Keeps guest session configurations identical Keeps systems patched and updated in lock step Powershell Extends the Automation of Tasks Basic PowerShell Commands for Hyper-V Get-WmiObject -namespace root\virtualization -class Msvm_ComputerSystem Get-Member Standardized scripts and procedures Integrate tools using higher level languages (e.g. C#) Use VMM Library to organize, share and run all scripts Powershell scripts available at the end of each wizard 8

9 Listing VMs and their State $VMs = get-wmiobject -computername localhost -Namespace root\virtualization -query "Select * from MSVM_Computersystem" write-host "" write-host "Name Description State" write-host " " foreach ($VM in $VMs) { $name = $VM.Elementname.PadRight(39," ") $desc = $VM.Description.PadRight(34," ") $state_num = $VM.EnabledState switch ($state_num) { 2 {$State_text = "Running"} 3 {$State_text = "PowerOff"} 4 {$State_text = "ShuttingDown"} 10 {$State_text = "Reset"} {$State_text = "Paused"} {$State_text = "Starting"} {$State_text = "SnapshotInProgress"} {$State_text = "Migrating"} {$State_text = "Saving"} {$State_text = "Stopping"} {$State_text = "Pausing"} {$State_text = "Resuming"} {$State_text = "Saved"} default {$State_text = "Unclassified (so far)"} } write-host "$name $desc $State_text ($State_num)" }write-host "" Addition of Opalis to System Center Enabling the IT Process Automation IT Process Automation (ITPA), also known as Run Book Automation (RBA), is the ability to orchestrate and integrate IT management tools through workflow Take tasks like OpsMgr monitoring, identify a Hyper-V host problem, trigger an Opalis script to Live Migrate guest sessions to another server Use OpsMgr to monitor the response time of an application, determine that the app is not performing as quickly as expected, spawn an Opalis policy to provision a new guest session to improve performance response Data Protection & Recovery Compliance Configuration Management (Physical & Virtual) End-To-End Monitoring Using Opalis to Provision New Guest Sessions from an OpsMgr Trigger IT Silos Event Mgmt Service Desk Asset/CMDB Configuration Virtual Security Storage Network Monitor Service request Remove from Ops Manager Stop VM Retire CI Detach Storage Detach Network Adapter VM Provisioning Process Create incident Clone new VM Update request Update properties Update request Test VM Add to Ops Manager Create CI Deploy Applications Verify Application Update & close request Service Level Dashboard for System Center Operations Manager 2007 R2 Graphical dashboard to measure and spot trends in service availability & performance Helps organizations keep business-critical IT resources available, performing at acceptable levels Head off problems before they occur Use Dashboards to Customize Your Service Center Operations! Dashboard is tightly integrated with Operations Manager 2007 R2 Plug into your System Center solutions Easy to customize for LOB Applications Lets you customize for a more efficient solution to monitor your mission-critical apps Reduces IT service costs Section 8 System Center Essentials (SCE) 2010 ConfigMgr / OpsMgr / VMM for Orgs with <50 s / <500 Users 9

10 SC Essentials 2010 (SCE) Single Solution Orgs with < 50 s / < 500 Users Used in Lab Environments ConfigMgr 2007 R2 Features Operating System Deployment Patching / Updating Software Deployment OpsMgr 2007 R2 Features System Monitoring Application Monitoring Alerting VMM 2008 R2 Features P2V / V2V Conversion Creation and Deployment of Template Images Live Migration Failover 10

11 Convergent Computing Services Implementation Planning Assistance Architect a Optimal Datacenter Environment (auto-image creation, deployment, monitoring, and updates) Create migration (physical > virtual, or virtual > virtual) plans based on best practices Budget hardware / software requirements Time estimates on length of the Implementation process Deliverables 7-10 pages Datacenter design for new virtualized environment Recommended hardware list Software licensing requirements list line high level Implementation project plan GANTT Assist with Management or Decision Maker Approval Disaster Recovery / Compliance Mgmt capabilities Business solution and productivity justification Convergent Computing Services (con t) Existing Network Assessment Active Directory health check consolidation and redesign optimization Migration Assistance Hands-on assistance with for a successful migration Cross-training on best practices, tips, and tricks Other Technology Assistance SharePoint 2007 design, customization, workflow integration, forms, document management Office Communication 2007 instant messaging, Web conferencing, VoIP planning, integration, implementation Windows 2008 R2 / Win7 planning and implementation SQL 2005/2008 performance optimization, DR, BusIntel Security assessment, penetration testing, audit/review Next Seminar Microsoft Lync 2010 (formerly known as OCS 14): Instant Messaging, Web Conferencing, Presence, VoIP, and how it Integrates with AD, Exchange and SharePoint Questions? Dec 7 (Tues), 9am-11:30am (CSU EB Oakland Campus) Dec 9 (Thurs), 9am-11:30am (Santa Clara TechMart) Free To Register for this Seminar: - seminar@cco.com --or-- Call (510) x179 (Seminar Registrations) --or-- Write Lync 2010 (OAK or SC) on today s seminar eval form to register for the upcoming event Using Microsoft System Center to Automatically Provision and Manage s in a Virtualized Environment Created and Presented by: Rand Morimoto, Ph.D., MCSE Author, Unleashed -series / Sams Publishing President, Convergent Computing Seminar content: 11