CeBIT Services at the Exhibition Grounds

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1 Service Contact Location on the site map see last page Accommodation services & tourist info Opposite the main station Hannover Marketing & Tourismus GmbH Ernst-August-Platz 8 / Luisenstraße Hannover Opening hours Information-Center (IC), Room / :00 18: :00 18: :00 12:00 Airline Deutsche Lufthansa AG Ms. Stefanie Wonnenberg-Windmüller stefanie.wonnenberg-windmueller@dlh.com Call Center: Tel. +9 (0) Information-Center (IC), Room / Airport shuttle Baggage service, early check-in Baggage consignment or pick-up Bank Currency exchange, money orders, cashing of traveller s checks, cash against American Express, Diners, Master- Card and VISA excluding Maestro/EC cards Connection to the fair ground, see Public transport to the show Airport: arrival Levels C Entrance Nord (North) 2 Entrance West 1 Advance booking: BFM Incoming & Traveller Services GmbH Tel. +9 (0) 511/ Fax +9 (0) 511/ info@gepaeckservice.de ReiseBank AG Mr. Gunther Liman Information-Center (IC), Room Tel. +9 (0) 69 / :30 18: :00 13:00 1:00 18:00 Business cards Car rental see Copyshop 10 Europcar Autovermietung GmbH Mr. Martin Rüppel dm.sm.hannover.-sued@mail.europcar.de Information-Center (IC), Room Tel. +9 (0) :00 18:00 Rental documents and keys can be picked up at the on-site location, from where a shuttle will take you to your vehicle. Page 1 of 10

2 Cash dispensers (ATM) Maestro card, VISA, Eurocard/Mastercard, NORD/LB, Sparkasse Entrance Nord (North) 1 Entrance Nord (North) 2 (open all year) Hall 10 Hall 13 Information-Center (IC) Cell phones & accessories Childcare see IT- & Mediashop 5 Busy parents of children aged 1-6 can take advantage of the Hermes Kids on-site Kindergarten. Please book in advance, and no later than 17. February. Ms. Katja Anssar katja.anssar@messe.de Tel. +9 (0) Church Cigarettes, cigars, tobacco Davidoff-Depot Cloakrooms and leftluggage see Religious services 10 see Supermarket Located at all entrances Copyshop Photocopies business cards fax service digital printing Cultural events and nightlife The entrance-wardrobe Nord (North) 2 is open round-the-clock. All other wardrobes are opened from 8 a.m to 7 p.m. Left jackets and luggage will be collected from 7 p.m. and be brought to the central wardrobe Nord (North) 2. Prices: wardrobe EUR 1,50 Luggage EUR 2,00 On the last day of the exhibition all wardrobes close at 7 p.m.! copyshop@messe.de Mr. Agush Ahmeti Information-Center (IC), Room Tel. +9 (0) Fax +9 (0) :00 18:00 Courier service Global Express, Special Express, door-to-door delivery, TNT Express GmbH Ms. Antonietta Klatt-Pahls Page 2 of 10

3 air passenger delivery, same-day services for documents and packages Dry cleaning, Laundry 2-hour delivery service Shopping & Food area between hall 19 and 23 Tel. +9 (0) Fax +9 (0) Wäscherei Monika Jahnke GmbH Mr David Schulz :00 18: :00 18: :00 17: :30 18: :30 11:00 Service Emission Zone Permits (windshield stickers) Exhibitor Directory Fire brigade Emergency call: +9 (0) see Internet Lounge 10 Please order your Emission Zone Permit at Tel. +9 (0) Fax +9 (0) at every entrance at every EBi point Price: 3 / apiece No sale in advance! Station Nord (North) Hall 1, North-West Tel. +9 (0) :00 18:00 First-aid station Emergency call: +9 (0) Florists Floral arrangements, decorative plants for hire First-aid station Between hall 19 and entrance Nord (North) 1 Tel. +9 (0) Florales Mr. Thomas Rost :00 18: :00 22: :00 18: :00 22:00 Doctor on duty :00 18:00 Shopping & Food area between hall 3 and Tel. +9 (0) Das Blumenstudio Ms. Marlies Grebien Shopping & Food area between hall 11 and 12 Tel. +9 (0) Gärtnerei Laves Mr. Dipl.-Ing. Martin Duthweiler Page 3 of 10

4 Tel. +9 (0) Food items Baked goods & Confectionery Stand delivery service Konfinesse W. Henf GmbH & Co. KG c/o Schäfer s Brot und Kuchenspezialitäten Mielestraße Lehrte Tel. +9 (0) Fax +9 (0) Contact : Ms. Susanne Wöhler Tel. +9 (0) Fax +9 (0) :00 18:00 Fish, seafood, snacks Stand delivery service, restaurant Nordsee Fisch-Spezialitäten GmbH Mr. Michael Wöhler michael.woehler@nordsee.com :00 18:00 Meats & sausages Stand delivery service, snacks, sausages & cheeses Ahrberg Handelsgesellschaft mbh Mr. Peter Zerfass Tel. +9 (0) Fax +9 (0) Supermarket see Supermarket :00 18:00 Gifts Chocolates, pralines and other gifts Trüffel Güse GmbH Ms. Sabine Güse-Henschel Shopping & Food area between hall 11 and 12 Tel. +9 (0) :00 18: :00 18:00 Cuckoo clocks made in Germany Juwelier Schrader Mr. Dirk Schrader Tel. +9 (0) :00 18:00 Hall supervisors in every hall Tel. +9 (0) your hall number (e.g. 02 ) Information-Center, Room Tel. +9 (0) Page of 10

5 Convention Center, Room TC 2.39 Tel. +9 (0) Hannover Tourist services Helicopter service Shuttle Airport - Fairgrounds Information Visitor Information System (EBi) Information-Center (IC), Room :00 18: :00 18: :00 12:00 info@compass-aircharter.de Tel. +9 (0) Fax +9 (0) Set up at every entrance and various locations around the Exhibition ground Internet Lounge Internet access at dedicated terminals, transmission, printing, CD-ROM/DVD burning Interpreters IT- & Mediashop Media- and presentation equipment incl. supplies. Computers, notebooks, printers, displays, network supplies, cell phones, prepaid-cards. Jewish prayer room Knives, scissors, cutlery, small appliances Zwilling and Victorinox products Laundry Lockers Information-Center (IC), Room internetlounge@messe.de Tel. +9 (0) Agentur für Arbeit JOB Vermittlung Messe Hannover.Job-Messe@arbeitsagentur.de Europaallee, Administration building 6 Mr. Werner Klören Tel. +9 (0) WIT House GmbH messeshop@withouse.de on-site-location at hall 23, north site, room no. 128 (next to the pharmacy) Balzer am Steintor Mr. Dieter Balzer Balzershop@t-online.de Tel. +9 (0) see Dry cleaning Please use staffed cloakrooms (near all entrances) :00 19: :00 13: :00 16: :00 15: :00 12: :00 19:00 5 Lost & Found Information-Center (IC), Room / Ms. Kathrin Schubert Tel. +9 (0) :30-19: :00-17:00 Page 5 of 10

6 Lost & found items not collected during the show will be handed over to the city of Hannover s lost & found office: Fundbüro Landeshauptstadt Hannover Herrenstraße Hannover Tel. +9 (0) Fax +9 (0) Muslim worship Prayer rooms - at hall 7, south side, facing Platz der Nationen - at hall 17/east side For more details on religious facilities in Hannover, visit (German website) Newspapers and magazines Selected magazines, orders Trüffel Güse GmbH Ms. Sabine Güse-Henschel Shopping & Food area between hall 11 and 12 9 Supermarket Tel. +9 (0) Fax +9 (0) :00 18:00 Office & computer supplies, Photocopiers for rent Diete-Trenzinger Büroorganisation GmbH Mr. Nils Diete-Trenzinger Tel. +9 (0) Office supplies Trüffel Güse GmbH Ms. Sabine Güse-Henschel Supermarket Tel. +9 (0) Fax +9 (0) Shopping & Food between hall 11 and :00 18:00 Parking Cars Parking lots Nord (North) 1 9 Ost (East) 11 12, 1-23 Süd (South) West 3 5 Day ticket 8 EUR / Car Parking Administration Gesellschaft für Verkehrsförderung mbh Europaallee Administration Building 6 of Deutsche Messe Hannover Tel. +9 (0) Page 6 of 10

7 or or Fax +9 (0) Perfume shop Gifts, cosmetics Pharmacy Medicines in stock and on order, medicinal herb garden, inoculation info Photo shop Film, batteries, antique cameras Police Emergency call: +9 (0) Police reports related to the show should be filed at: Postal services Complete range of postal products and services (incl. Banking), excluding fax or telephone service, currency exchange, or cash withdrawal by credit card Parfümerie Rook Marktplatz Langenhagen Tel. +9 (0) Ms. Angelika Czech Tel. +9 (0) Adler Apotheke Mr. Tobias Münkner Messe-Apotheke Shopping & Food area between hall 19 and 23 Tel. +9 (0) Fax +9 (0) Photo Shop Otte Seelhorststraße Hannover Tel. +9 (0) Mr. H. J. Otte Tel. +9 (0) Police Station South Kastanienallee Hannover Tel. +9 (0) Europaallee Administration Building 7 of Deutsche Messe (Entrance West ) Branch office in the Convention Center (CC), CC-Arcades, Room 22 Tel. +9 (0) Fax +9 (0) :00 15: :00 18:30 Press services 6 Public transport to the show From Hannover Airport to "Hannover Messe/Laatzen" station: Urban railway service (S-Bahn S6), then the Skywalk to the West 1 entrance. From the Central Railway Station (Hauptbahnhof) to the Messe/Nord terminal: Tram lines 8 and 18 (Stations along the way Page 7 of 10

8 include Kröpcke and Aegidientorplatz.) From the city center to the east entrance: Tram lines 6 or 16 to the Messe/Ost station. (Stations along the way include Kröpcke and Tierärztliche Hochschule.) From Hannover Airport: Urban rail (S-Bahn) station between terminals B and C, line S5 to the Central Railway Station (Hauptbahnhof) and follow the instructions above for "From Central Railway Station..." Timetables: Rail connections Info, timetables, fares and tickets Rail transportation Religious facilities and services Christian/ecumenical worship Mass, prayer rooms, personal guidance Via at all EBi info counters and in the Information-Center (IC), Room Tel. +9 (0) Christian worship Mr. Pastor Ulrich Krämer vorwue@kath-kirche-hannover.de Ecumenical Worship Center Information-Center (IC), Room :00 19:00 10 Jewish worship Synagogue info@jg-hannover.de Kosher meals available at the Jewish community center Reservations required: Tel. +9 (0) Muslim worship Restaurants on the Exhibition Grounds See Muslim worship Messe Gastronomie Hannover GmbH Messegelände Hannover Tel. +9 (0) Fax +9 (0) Ms. Claudia Braun claudia.braun@messe.de contact.catering@messe.de Shirts & Ties Supermarket Stand delivery service Meals for set-up personnel (also offers office supplies, I.G. von der Linde GmbH Mr. Felix Meiners Tel. +9 (0) Trüffel Güse GmbH Ms. Sabine Güse-Henschel 5 Page 8 of 10

9 electronic goods, tools, household utensils, cigars, cigarettes, newspapers) Supermarket Tel. +9 (0) Fax +9 (0) :00 18:00 Mini-Market with coffee bar Shopping & Food area between hall 1 and 3 Tel. +9 (0) :00 18:00 Mini-Market with coffee bar Shopping & Food area between hall 3 and Tel. +9 (0) :00 18:00 Mini-Market with coffee bar Shopping & Food at hall 7, south side, facing Platz der Nationen Tel. +9 (0) :00 18:00 Mini-Market with coffee bar Shopping & Food area between hall 11 and 12 Tel. +9 (0) :00 18:00 Mini-Market with coffee bar Shopping & Food area between hall 19 and 23 Tel. +9 (0) :00 18:00 Taxi stands Outside the entrances: Nord (North) 2 West 1 West 3 Süd (South) 1 12 Travel agency Flight changes, reservations and schedule information, train and flight timetables, hotel reservations Vehicles for disabled persons Chauffeured vehicles are available for disabled persons requiring transportation within the Exhibition Grounds. BCD Travel Germany GmbH Information-Center (IC), Room Tel. +9 (0) Fax +9 (0) Deutsche Messe Car service department Messegelände Hannover Tel. +9 (0) :00 18:00 WLAN Support WLAN Voucher, sales Information-Center (IC), Room Tel. +9 (0) :00 19:00 Page 9 of 10

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