Age-Restricted. Products Guidance
|
|
- Arnold Whitehead
- 8 years ago
- Views:
Transcription
1 Age-Restricted Products Guidance
2 2 Contents 3 Warning Notices 6 How can I prevent underage sales? 7 Challenge 21 8 Training 9 Till Prompts 10 Proof of Age 11 Refusal Logs 12 CCTV 13 What could go wrong? 14 Proxy Purchasing 15
3 3 What are age-restricted products? Because of the harm they can cause, the supply of a wide range of products to underage people is illegal. These are called age-restricted products and the term underage sales is commonly used to describe their illegal supply to young people. This pack gives guidance on the law relating to the following age-restricted products: Cigarettes and other tobacco products Fireworks Alcohol Knives and other items with blades Glues and solvents Butane cigarette lighter refills Spray paint Videos, DVDs and computer games National Lottery draw tickets and Scratchcards Who should read this guidance pack? Anyone who sells the above products. Who commits a criminal offence? Employers and individual employees may both be prosecuted if an age-restricted product is sold to an underage person. Are underage sales really such a problem? Yes. Apart from the legal consequences for the retailer, underage sales can have a real effect on the health of the country s children and the well-being of the wider community. Bear in mind the following statistics: Around 20% of year old children surveyed at six schools in Leicetershire smoke. Around 80% of regular adult smokers began as older children or teenagers and those who start young are three times more likely to die of a smoking related disease. The number of young people going to Leicestershire hospitals with alcohol-related injuries has doubled in the last five years Almost a quarter of year olds get drunk at least three times a month Volatile solvent abuse (often called glue sniffing) kills more children and young people aged between 10 and16 than all illegal drugs put together. In the six years between 2000 and 2005, 6,637 people were hurt by fireworks and required hospital treatment. Around half of all injuries happen to children under the age of 16.
4 4 PRODUCT MINIMUM AGE PENALTY TOBACCO 18 This is not just cigarettes but also loose tobacco, chewing tobacco, rolling papers and any substitute for tobacco. 2,500 Also, if you sell single cigarettes, even to an adult, you can be fined up to 1,000. FIREWORKS 18 Fireworks must not be sold separately if they are meant to be sold in a pack. 5,000 You can also get up to 6 months in prison. PARTY POPPERS 16 These include caps, cracker snaps, novelty matches, party poppers, serpents and throw downs. 5,000 You can also get up to 6 months in prison. ALCOHOL 18 Anyone buying or trying to buy alcohol for someone under 18 also commits an offence. 5,000 You can also have your licence taken away. KNIVES 18 This includes any axe or any other item which has a blade or is sharply pointed and could cause an injury. 5,000 You can also get up to 6 months in prison.
5 5 PRODUCT MINIMUM AGE PENALTY GLUES AND SOLVENTS BUTANE LIGHTER REFILS 18 These include glues, aerosols, cleaning fluids, paint stripper, nail polish remover and antifreeze. These CANNOT be sold if you think the person is going to abuse them in any way. 18 5,000 You can also get up to 6 months in prison. 5,000 You can also get up to 6 months in prison. SPRAY PAINTS 16 2,500 DVD & COMPUTER GAMES 12, 15, 18 A work classified as Restricted 18 can only be sold to someone over 18 through a licensed sex shop. 5,000 You can also get up to 6 months in prison. NATIONAL LOTTERY DRAW TICKETS AND SCRATCHCARDS 16 It is also against the law for someone under 16 to sell National Lottery draw tickets and Scratchcards. 5,000 Camelot can also impose sanctions under its Retailer Agreement, which may include removal of your terminal.
6 6 Warning Notices Certain products also have to have warning notices displayed in the shop: If you sell cigarettes, you must display a notice like this where the cigarettes are sold: (Notice to be at least 297mm x 420mm with lettering at least 36mm high) IT IS ILLEGAL TO SELL TOBACCO PRODUCTS TO ANYONE UNDER THE AGE OF 18 Also any vending machine must have a notice like this: (Notice to be at least 60mm x 100mm with lettering at least 6mm high) THIS MACHINE IS ONLY FOR THE USE OF PEOPLE AGED 18 OR OVER If you sell fireworks, a notice must be prominently displayed like this: Also, sparklers must be labelled Warning not to be given to children under 5 years of age. IT IS ILLEGAL TO SELL ADULT FIREWORKS AND SPARKLERS TO ANYONE UNDER THE AGE OF 18, and IT IS ILLEGAL FOR ANYONE UNDER THE AGE OF 18 TO POSSESS ADULT FIREWORKS IN A PUBLIC PLACE
7 7 How can I prevent underage sales? The following steps may help you and your employees avoid making underage sales. Challenge 21 Operate the Challenge 21 policy in your shop It can be difficult to guess how old a person is. Some young people look a lot older than they are. If you guess, you are likely to get it wrong and sell to an underage child. It is also unreasonable to expect an employee to guess the age of a customer. The following exercise shows just how difficult it can be. Can you guess the age of the following people? It could cost you 5,000 if you get it wrong (Answers are on the back cover)
8 8 Challenge 21 Challenge 21 is a policy which helps to deal with the difficulty of assessing a customer s age. Put simply, if a customer appears to be under 21 they must prove they are over the legal age for that product; for example, 18 for alcohol. Asking for identification at an age limit that is higher than the legal age for sale of the product, means that you are much less likely to make an illegal sale to someone who looks older than they are. Using the Challenge 21 approach also makes it easier to ask for identification without causing a customer to become angry. Teenagers are at a point in their lives when they are changing from children to adults. To be told that they still look like a child may make them angry. It is much easier to say you don t look over 21 than to say You don t look 18. Challenge 21 works best if customers know about it. Posters should be displayed around the shop and till point, so that the sales assistant can make reference to them whilst asking the customer for proof of age. Don t ask a customer their age or if they are old enough, as it is likely that most children in this situation would lie. If you then ask for ID, the customer may think that you don t believe them and take offence. If you or your staff have sufficient doubt as to the age of a customer to want to ask their age, it is clear that there is a chance that they are too young. In such cases you should only ask for and accept ID. REMEMBER: If in doubt,. refuse the sale!
9 9 Training The most important part in making sure that underage sales do not happen is to make sure that you and your employees are trained properly. Training should be given before sales assistants make any sales to the public. You should also train anyone who helps in the shop, whether paid or unpaid and this includes family members. Training should cover the following points: Know the age limits for the products you sell. What could happen if they sell a product illegally. Practical training on what ID is acceptable, how to check ID and how to refuse a sale. How to deal with difficult customers. Recording refused sales of age-restricted products in a refusal log. Making sure your employees understand how difficult it is to accurately judge young people s ages; and instruct them to use the Challenge 21 policy and ask for proof of age. Training should be ongoing and updated on a regular basis. You should check that an employee understands the training and monitor them to make sure they are following your instruction. Some staff may lack confidence in asking for proof of age. You should satisfy yourself that those employees have the skills needed to refuse sales. Trading Standards have included in this pack a questionnaire on underage sales that you can ask your employees to fill in. If an employee cannot complete the questionnaire properly then they need more advice and guidance. Keep records of training and instructions given to all employees. Make sure they sign and date training records to say that they have understood the training. This will allow you to keep a check on who has received training and prove, if it has been provided, that an illegal sale is made. A training record is supplied in this pack for you to use. REMEMBER: If in doubt,. refuse the sale!
10 10 Till Prompts At the point of sale reminders can be used to remind you and your staff that a product is age-restricted. In a shop selling lots of different things, it is easy to go on auto pilot simply scanning items without actually considering what they are. If an EPOS (electronic point of sale) system is used, a prompt system can be incorporated so that, when an agerestricted product is scanned the till will alert an operator and make them consider both the product and the customer s age. It is important that the prompt happens as soon as the item is scanned and not at the end, when a lot of shopping might be packed away in a bag, as the customer might get annoyed. To be effective some positive action should be required before a sale can be made. For example, the operator being asked whether the customer looks over 21 and having to press a yes or no button to continue. Till prompts will have limited value where the majority of sales are age-restricted products. If it is not possible to have a till prompt, posters or stickers showing age limits, displayed around the till point, will act as a useful reminder. It may be advisable to individually label some products, such as a butane cigarette lighter refill. REMEMBER: If in doubt,. refuse the sale!
11 11 Proof of Age If Challenge 21 and till prompts are used properly, they will lead to requests for proof of age. The only acceptable forms of proof of age are: PASS-accredited proof of age cards such as Validate UK, Portman Group, Connexions or Citizenship Card which feature the PASS hologram. Photo driving licence Passport Birth certificates are not an acceptable method of proving a person s age as they carry no photo and can be passed between friends; neither are Student Union (NUS) cards. Be careful with driving licences as they can be issued when a person is 17 years old. Remember, not everyone has a passport or driving licence and many people are reluctant to carry them in case they are lost or stolen. Don t alienate genuine customers or place your staff under pressure by refusing to accept PASS accredited proof of age cards. They are an acceptable form of proof of age supported by the Government, Leicestershire Constabulary and Leicestershire Trading Standards Service. Beware of Fakes Below is an example of a genuine card please ensure your employees are familiar with it: Fake proof of age and identity cards are freely available through novelty shops and the Internet. Before accepting any ID, you and your staff should check: Does the photo look like the person presenting it? The date of birth If a proof of age card, it should feature the PASS hologram There should be no sign of alterations being made Warn your employees about this and be sure that they understand that they cannot rely on other types of proof of age. Include it in the training record that you get them to sign. You can also show people that have been refused where to get a PASS-accredited card by having a stock of application forms for young people to take away and complete. Application forms for the ValidateUK card can also be obtained from all libraries, some police stations, and they can be downloaded from the Internet at There is no excuse for someone needing to prove their age to say that they can t.
12 12 Age-restricted products refusal log Refusals Log It is vital that you monitor that staff are following the training and instruction that you give. It is also important that your business is properly prepared to deal with those times when underage children are more likely to try and buy age-restricted products. Instructing your staff to make a record of every time they refuse to sell an agerestricted product and keeping a record of sales refused by you, is important for the following reasons: It shows that you and your employees regularly check a person s age and refuse to sell to underage people. It shows that your employees are following the training they have been given and may identify whether further training is needed for those employees who are not refusing sales. It may highlight the times when most underage customers attempt to purchase age-restricted products so additional precautions can be taken. For example, making sure that you are present to support staff or not leaving an inexperienced member of staff to serve alone at those times. It will help employees identify if someone is attempting to buy age-restricted goods on a regular basis. You should review refusals records regularly, sign and date the record to show that it is being monitored and record any action taken as a result of those reviews. A record of refused sales booklet accompanies this advice pack and may be used by your business. REMEMBER: If in doubt,. refuse the sale!
13 13 CCTV As well as helping to prevent and detect crime, CCTV can be a useful tool in combating underage sales. For example, obvious cameras may act as a deterrent to a customer becoming overly aggressive. Footage of difficult customers can be retained, shown to other staff and passed to the Police if necessary. Footage of suspect proxy purchasers (see below) could also be shared with police. You could also periodically review footage to observe staff and how they are selling age-restricted products. Check footage from a Friday night, or a period where you know children attempt to buy age-restricted products, to see whether your staff ask for ID. You can also check footage against entries in the refusals record to see if they are accurate. Remember, if you are carrying out these checks, you will want to be able to prove that you have done so. Make a record of checks made to CCTV records as well as any action taken. REMEMBER: If in doubt,. refuse the sale!
14 14 What could go wrong? When people are interviewed under caution following an underage sale there are common excuses: The shop was very busy I (or the sales assistant) was distracted by someone who is a known shoplifter The child looked about the same age as my 18-year old It was a new employee I trained the employee but they let me down The last one is the only one that might be acceptable: Even so Trading Standards will want to see proof of the person has been trained and proof that you are checking on things (like reviewing the refusals log). You may also need to show that the assistant knew about Challenge 21 and was not left to figure out the age on his or her own. If you cannot do that, excuses will not help! REMEMBER: If in doubt,. refuse the sale!
15 15 Proxy Purchasing Proxy purchasing is a term used where a person, over the legal age, buys an age-restricted product on behalf of a child. For example, where a child gives money to an adult to buy alcohol for them. This could be an older brother or sister or a stranger approached outside. In the case of alcohol, both the adult buying the alcohol, as well as the person that sold the alcohol, can commit a criminal offence if they knew or suspected it was being bought on behalf of a child. Aside from a criminal record, they could receive an 80 fixed penalty notice or a 5,000 fine. What can you do? Be vigilant Make sure your staff are aware of the issue of proxy purchasing and the consequences If you suspect a proxy purchase don t sell Display the proxy purchasing posters included in this pack at the entrance to your shop and at the point of sale Retain CCTV footage and liaise with local Police For further information regarding proxy purchasing go to What Happens Now? We (Leicestershire Police and Leicestershire County Council Trading Standards Service) hope that all age-restricted sales premises will adopt Challenge 21 and accept all PASS cards, photo driving licences and passports, but nothing else. At the same time we hope that they will train (and remind) employees of the requirements and check refusals logs regularly and often. We will continue our programme of covert test purchasing to help ensure illegal sales are not made. Where sales are detected, we will investigate the cause. If employees have received training and support, especially if Challenge 21 is in place, but still sell, we will look to take a prosecution or other appropriate action against the seller rather than the owner or licensee. In cases where adequate systems are not in place, we will look to take a prosecution or other appropriate action against both the seller and the owner or licensee. If you require further advice or support, or if nearby businesses compete unfairly by continuing to sell to underage customers, contact us and we will do everything we can to help.
16 16 Guess the age answers: 1 is 19; 2 is 14; 3 is 16; 4 is 20; 5 is 15. Disclaimer: This pack is not an exact statement of what the law requires. It has been produced by Leicestershire Trading Standards for guidance to retailers and for the training of staff. This pack should not take the place of getting advice from Leicestershire Trading Standards and just having the pack in your shop WILL NOT prevent you from being prosecuted if you sell age-restricted items to young people. You need to read it, be familiar with it, use it and check it is being followed REGULARLY and OFTEN. If in doubt call us and we can advise you. A phone call or a visit has got to be worth it if it saves you 5,000!
Kent Trading Standards. Underage sales. advice pack
Kent Trading Standards Underage sales How to prevent underage sales Accept that it is difficult to judge the age of youngsters Most people will have some difficulty with judging the age of a young person.
More informationPreventing the illegal sale of age-restricted products
Preventing the illegal sale of age-restricted products Hackney Council is committed to maintaining the health and safety of our young people and community. One way this is achieved is through the prevention
More informationTrading Standards: Age Restriction Sales Legislation A Guide to Age Restricted Goods
Trading Standards: Age Restriction Sales Legislation A Guide to Age Restricted Goods 2007/08 Edition To receive this information in an alternative format (e.g. Braille, on tape or computer disk) Please
More informationTrading Standards. A pack of information for suppliers of age restricted products to prevent illegal sales DEC 2010 SAF 30/3
Trading Standards A pack of information for suppliers of age restricted products to prevent illegal sales Dear Retailer, This pack details all areas of the law in relation to underage sales, which may
More informationwww.islington.gov.uk/tradingstandards An essential guide to age-restricted products
www.islington.gov.uk/tradingstandards An essential guide to age-restricted products Preventing sales of age restricted products to young people is important both for their health and safety and for that
More informationYour Guide to Age Related Sales Trading Standards & Licensing Enforcement
Your Guide to Age Related Sales Trading Standards & Licensing Enforcement Information For Staff Off Licensed Premises This training resource pack has been designed to assist those working in premises that
More informationAge Restricted Goods Training Package For Sales Staff
Age Restricted Goods Training Package For Sales Staff This training pack has been put together to help provide advice and assistance to persons who sell products that carry age restrictions. It is very
More informationAGE RESTRICTED PRODUCTS
AGE RESTRICTED PRODUCTS Laws prohibit the sale of certain products to persons under certain ages. This guidance is designed to take you through the requirements of the law and assist in compliance for
More informationAGE RESTRICTED SALES GUIDANCE & ADVICE ON THE LAW FOR LINCOLNSHIRE BUSINESSES
Acknowledgements Trading Standards would like to thank all partner agencies who have helped in the creation and the funding of this pack. We would also like to thank the Pelican Trust and Print Talk for
More informationA business guide to what you need to know about age-restricted products
A business guide to what you need to know about age-restricted products Isle of Wight Trading Standards Jubilee Stores, The Quay, Newport, Isle of Wight PO30 2EH Tel: 01983 823370 Section A What you need
More informationPREVENTING UNDERAGE SALES ASSURED BEST PRACTICE
This guidance document contains Assured Advice under the ACS Primary Authority Scheme. For more details visit www.acs.org.uk/acsassured ASSURED Alcohol Lighter fuel/butane Tobacco and cigarette papers
More informationUNDER AGE & PROXY SALES: A GUIDE FOR LICENSEES
UNDER AGE & PROXY SALES: A GUIDE FOR LICENSEES Produced by the Thames Valley Police Licensing Team September 2011 2 c o n t e n t s introduction 4 page under age sales 5 challenge policies 5 refusal logs
More informationUnderage Sales Retailer Pack
Underage Sales Retailer Pack 2 The Facts To protect young people and the community from their harmful affects. Effective under-age sales prevention can help make Milton Keynes safer and more secure for
More informationAge Restricted Sales Plan 2015/2016
Central Bedfordshire Council www.centralbedfordshire.gov.uk Age Restricted Sales Plan 2015/2016 1. Introduction 2. Range of activities 3. Collaborative working 4. Service plan 2015-2016 5. Why our work
More informationThis Code Is Endorsed By: Code of Practice
This Code Is Endorsed By: Code of Practice Introduction This code of practice also forms part of the Angus Reputable Trader Scheme. It assists local business in maintaining the highest standards of commercial
More informationNICOTINE INHALING PRODUCTS AGE OF SALE RESTRICTIONS & PROXY PURCHASING GUIDANCE FOR PHARMACIES KEY POINTS
NICOTINE INHALING PRODUCTS AGE OF SALE RESTRICTIONS & PROXY PURCHASING GUIDANCE FOR PHARMACIES KEY POINTS The following guidance has been prepared by the Department of Health in conjunction with the Medicines
More informationOTHER AGE RESTRICTED PRODUCTS
STAFF TRAINING FOR OFF- LICENCES 1 Contents INTRODUCTION ALCOHOL Strength of intoxicating drinks Units of alcohol How alcohol affects the body Alcohol sales Underage customers Adults buying for minors
More informationStaff Training ALCOHOL SALES It is important all staff know the four licensing objectives
Staff Training ALCOHOL SALES It is important all staff know the four licensing objectives PUBLIC SAFETY PROTECTION OF CHILDREN FROM HARM PREVENTION OF PUBLIC NUISANCE PREVENTION OF CRIME AND DISORDER This
More informationCurrent regulation of tobacco products
Current regulation of tobacco products Standard Note: SN/HA/5093 Last updated: 10 June 2009 Author: Lorraine Conway Section Home Affairs Section Various legislation controls the advertising and display
More informationREPORTING A CRIME SUPPORT FOR VICTIMS ALCOHOL ANTI-SOCIAL BEHAVIOUR DRUGS & THE LAW OFFENSIVE WEAPONS STOP AND SEARCH
KNOW YOUR RIGHTS! REPORTING A CRIME SUPPORT FOR VICTIMS ALCOHOL ANTI-SOCIAL BEHAVIOUR DRUGS & THE LAW OFFENSIVE WEAPONS STOP AND SEARCH CONTENTS Page If you have been a victim of crime 1 Alcohol 4 Anti-social
More informationRetailer s guide: Selling fireworks
Retailer s guide: Selling fireworks If you sell fireworks you have certain obligations to the public and your staff. You must be registered or obtain a licence to store fireworks You must obtain a licence
More informationState of NSW, Department of Education and Communities, Student Welfare Directorate, 2012.
This pamphlet is produced as part of the NSW Department of Education and Communities End of year celebration strategy to increase senior secondary students knowledge and awareness The information in this
More informationSELLING SMOKING PRODUCTS AND THE LAW
SELLING SMOKING PRODUCTS AND THE LAW The Alternative Trade Association is committed to keeping you informed on current regulations and have produced this quick guide for you and your business. It is PROHIBITED
More informationTo Sell or Not To Sell
1 To Sell or To Sell or Not To Sell Not To Sell Retailer Guide Selling Age Restricted Products The Retailer s Guide Selling Age Restricted Products June 2010 Index Index 2 Introduction......3 3 Social
More information7. MY RIGHTS IN DEALING WITH CRIMINAL LAW AND THE GARDAÍ
7. MY RIGHTS IN DEALING WITH CRIMINAL LAW AND THE GARDAÍ 7.1 Victim of a crime What are my rights if I have been the victim of a crime? As a victim of crime, you have the right to report that crime to
More informationThe support you should get if you are a victim of crime
The support you should get if you are a victim of crime This is an EasyRead booklet showing you what to do. About this booklet The Ministry of Justice wrote this information. This is an EasyRead guide
More informationOPERATION ARIES TRADERS & PARTNERS AGREEMENT
OPRATION ARIS TRARS & PARTNRS AGRMNT 1. Partnership working 1.1. Operation ARIS recognises and accepts that the success of the partnership is dependent upon all partners working closely together in accordance
More informationThe Bournemouth School of English
The Bournemouth School of English Contract of Care a guide to the level of care and supervision given to children Written by: Approved by: Mark Venus, School Principal Emma Tuersley, Director of Studies
More informationPOLICY ON THE MISUSE OF ALCOHOL AND DRUGS AND ON SMOKING STUDENTS
POLICY ON THE MISUSE OF ALCOHOL AND DRUGS AND ON SMOKING STUDENTS Introduction The Governors of The Royal Ballet School are committed to ensuring that the School is a healthy school, free from the misuse
More informationGambling codes of practice. Consolidated for all forms of gambling
Gambling codes of practice Consolidated for all forms of gambling May 2015 Gambling codes of practice Contents Introduction 3 Section A Code provisions applicable to Commission licensed operators 5 1 Code
More informationUnderstanding Consent to Sexual Activity. Public Legal Education and Information Service of New Brunswick
Understanding Consent to Sexual Activity Public Legal Education and Information Service of New Brunswick NO means NO Understanding Consent to Sexual Activity This pamphlet provides information on what
More informationAlcohol, Drugs & the Law.
Yo u n g P eo p l e Alcohol, Drugs & the Law. What s the difference between legal and illegal drugs? Most people use legal drugs of some kind; tobacco, alcohol, medicines and caffeine are part of everyday
More informationThe rules you have to follow when you are on Licence
The rules you have to follow when you are on Licence Information taken from: PI 20/2012 & PSI 40/2012 Licences and Licence Conditions Annex A Developed and illustrated by www.changepeople.co.uk 1 Anyone
More informationCITY OF YORK SAFEGUARDING CHILDREN BOARD GUIDANCE. The use of photographic images of children in schools
CITY OF YORK SAFEGUARDING CHILDREN BOARD GUIDANCE The use of photographic images of children in schools Published 2004 Revised October 2013 Using Images of Children: photographs, videos, websites and webcams
More informationAn Introduction to Identity Theft. Letbighelptoday.com. Your Free Copy
An Introduction to Identity Theft Your Free Copy DO I NEED IDENTITY THEFT INSURANCE? Necessary Coverage or False Sense of Security? Identity theft has become a national concern, with 10 million victims
More informationIdentity Theft PROTECT YOUR INFORMATION AND YOUR IDENTITY HIGHLIGHTS
This publication is intended to provide general information only and is not a substitute for legal advice. HIGHLIGHTS 1 PROTECT YOUR INFORMATION AND YOUR IDENTITY 3 BE VIGILANT 3 CORRECTING INFORMATION
More informationClub Manual. The Alcohol and Substance Abuse Prevention Programme. www.gaa.ie
Club Manual The Alcohol and Substance Abuse Prevention Programme www.gaa.ie 02 The Alcohol and Substance Abuse Prevention Programme Alcohol and other drug problems have become more common in Ireland in
More informationChild Protection Policy for African Impact and The Happy Africa Foundation
Child Protection Policy for African Impact and The Happy Africa Foundation Safeguarding children is the responsibility of everyone. Introduction to our Child Protection Policy Page 2 Policy Statement Page
More informationDRUGS AND SUBSTANCES USE AND MISUSE
OAKBANK SCHOOL POLICY DOCUMENT DRUGS AND SUBSTANCES USE AND MISUSE Prepared by (member of staff): David Maxwell Approved by Governing Body Sub- Committee: School Improvement Group Ratified by Full Governing
More informationBanking made clear. Information pack for people with learning disabilities.
Banking made clear Information pack for people with learning disabilities. This handy guide provides information about how you can: open and manage your own bank account keep safe when you are using your
More informationBanking made clear. Information pack for people with learning disabilities.
Banking made clear Information pack for people with learning disabilities. This handy guide provides information about how you can: open and manage your own bank account keep safe when you are using your
More informationCommon Facebook issues
Common Facebook issues and how to resolve them Introduction Love it or loathe it, with over 28 million users in the UK alone, Facebook cannot be ignored. It is the social network of choice for many young
More informationAge Restricted Products and Services: A Code of Practice for Regulatory Delivery
Age Restricted Products and Services: A Code of Practice for Regulatory Delivery April 2014 Contents Introduction to the Code...3 Scope... 4 A) Prioritisation... 5 B) Working with businesses and communities...
More informationSTOP. THINK. CONNECT. Online Safety Quiz
STOP. THINK. CONNECT. Online Safety Quiz Round 1: Safety and Security Kristina is on Facebook and receives a friend request from a boy she doesn t know. What should she do? A. Accept the friend request.
More informationYour duties as a registrant. Standards of conduct, performance and ethics
Your duties as a registrant Standards of conduct, performance and ethics Contents Foreword 1 Introduction 3 The standards of conduct, performance and ethics 8 Fitness to practise 15 Glossary 16 Foreword
More informationLearning English with CBC Radio Living in Alberta. Identity Theft
Learning English with CBC Radio Living in Alberta Identity Theft by Maroro Zinyemba Project Manager: Justine Light Daylight Consulting Inc. Integration Enhancement Lesson: Identity Theft CLB Level: 6 CLB
More informationIdentity fraud explained. How to protect your identity
Identity fraud explained How to protect your identity Contents Raising the alarm 3 What is identity fraud? 4 When your identity is in danger 4 Keeping your identity safe 6 Spotting the warning signs 6
More informationBIIAB LEVEL 2 NATIONAL CERTIFICATE FOR PERSONAL LICENCE HOLDERS. Specimen Examination Paper B
BIIAB LEVEL 2 NATIONAL CERTIFICATE FOR PERSONAL LICENCE HOLDERS Specimen Examination Paper B The specimen examination paper questions contained in this publication are representative of the type of questions
More informationThames Valley Probation Handling a criminal record
Thames Valley Probation Handling a criminal record Introduction If you are asked if you have any criminal convictions on a job application or by an employer during an interview you must tell them. This
More informationTHE LAW AND YOU. What can I do when the School Board and I disagree on discipline? Do I have a choice when Family Court decides who I ll live with?
THE LAW AND YOU 15-1 Each state has particular laws that deal with acts usually committed by young people. Just because someone is under the age of 17 (considered a juvenile) does not mean that laws do
More informationOISE Group Drug Alcohol and Tobacco Policy
OISE Group Drug Alcohol and Tobacco Policy Introduction: Instill Education owns and operates two permanent schools for children and many permanent schools for adults, where older children are sometimes
More informationSelf-Checkout: Is It Reliable for Selling Alcohol?
: Is It Reliable for Selling Alcohol? Community Economic Development Clinic at the University of California, Los Angeles Los Angeles iance for a New Economy Table of Contents Introduction 2 : Is It Reliable
More information1.3 If you are responding on behalf of an organisation, please indicate which type of organisation:
Proposed amendments to the social responsibility provisions in the licence conditions and codes of practice for all operators (the LCCP) Consultation responses template: summer 2014 LCCP 14/20 1.1 This
More informationDrugs and young people in foster care. Information and resource guide for foster carers
Drugs and young people in foster care Information and resource guide for foster carers Information guide This 12 page guide aims to help foster carers support children and young people by encouraging them
More informationDisclosure Scheme. The Domestic Violence. Keeping People Safe from Domestic Violence
The Domestic Violence Disclosure Scheme Keeping People Safe from Domestic Violence This leaflet is for you if you are in a relationship and you are worried that your partner may have been abusive in the
More informationGuidance on health and character
Guidance on health and character Who is this document for?... 2 About the structure of this document... 2 Section 1: Introduction... 4 About us (the HPC)... 4 How we are run... 5 About registration...
More informationAdviceguide Advice that makes a difference
Goods This fact sheet gives an outline of the law on the pricing and selling of goods, the choices you have if the goods are not satisfactory, and the steps you can take to solve your problem. Prices -
More informationKNOW YOUR RIGHTS STOP, SEARCH AND ARREST
KNOW YOUR RIGHTS STOP, SEARCH AND ARREST Contents What is Stop and Search? 2 Why me? 2 Where can I be searched? 2 Can my car be stopped or searched? 3 What do I have to do? 3 Before the search 3 During
More informationALCOHOL LAW REFORM SCENARIOS
ALCOHOL LAW REFORM SCENARIOS Scenario Status quo Proposal Purchase age People must be 18 years or over to buy alcohol from any kind of licensed premises [on-licences (for example, a restaurant or bar),
More informationSeven to Seven 308 Clapham Road, London SW9 9AE Prem 893
1 Seven to Seven 308 Clapham Road, London SW9 9AE Prem 893 1. On Thursday 25 th June 2015 Lambeth Trading Standards with Police support from the Larkhall Police Safer Neighbourhood Team conducted visits
More informationAnother Legal Guide from Eric Robinson Solicitors MOTORING TOP TIPS TO HELP AVOID PROSECUTIONS REVEALED! THE SECRETS
Another Legal Guide from Eric Robinson Solicitors MOTORING 46 TOP 10 TIPS TO HELP AVOID PROSECUTIONS THE SECRETS REVEALED! You looked after my son really well. We were left fully informed as to what was
More informationKnife Crime - A Trend of Enforcement in the UK
London Trading Standards: Partnership and Coordination Reduction to Knife Sales to Minors Saves Lives Young people carrying knives becomes a key national public concern In 2008, the London Trading Standards
More informationGUIDE TO PREVENTING ALCOHOL
GUIDE TO PREVENTING ALCOHOL AND TOBACCO SALES TO MINORS OFFICE OF THE ATTORNEY GENERAL PUBLIC INTEGRITY DIVISION WALTER SILLERS BUILDING 550 HIGH STREET JACKSON, MS 39201 TABLE OF CONTENTS INTRODUCTION
More informationBELL TERMS AND CONDITIONS
BELL TERMS AND CONDITIONS Adult courses The following terms and conditions apply to all bookings for courses at Bell Cambridge and Bell London, regardless whether the course is booked directly or through
More informationPreventing Youth Access to Alcohol from Commercial Sources
28 Preventing Youth Access to Alcohol from Commercial Sources Preventing Youth Access to Alcohol from Commercial Sources Developed by Community Anti-Drug Coalitions of America STRATEGIZER 28 INTRODUCTION:
More informationCOTTAGING AND CRUISING: YOUR SAFETY, YOUR RIGHTS AND THE LAW
COTTAGING AND CRUISING: YOUR SAFETY, YOUR RIGHTS AND THE LAW HOMOPHOBIA TRANSPHOBIA ABUSE TELL US ABOUT IT 020 7704 2040 www.galop.org.uk This booklet tells you about the law and how it applies to cottaging
More informationSearching, screening and confiscation. Advice for headteachers, school staff and governing bodies
Searching, screening and confiscation Advice for headteachers, school staff and governing bodies February 2014 Contents Summary 3 About this departmental advice 3 Expiry or review date 3 Who is this advice
More informationWhat Happens Next? A PARENTS' A PARENTS GUIDE TO NEW YORK STATE CHILD PROTECTIVE SYSTEM
What Happens Next? A PARENTS' A PARENTS GUIDE TO NEW YORK STATE CHILD PROTECTIVE SYSTEM Revised: April 2012 Adapted by Prevent Child Abuse New York, Inc. from a piece of the same name by Margo Hittleman,
More informationYoung people and drugs
Young people and drugs Many parents worry about whether their son or daughter is taking illegal drugs, how they can tell, and what to do about it. While there s a lot of concern about illegal drugs in
More informationStaying Safe.....on social media and online
Staying Safe.....on social media and online What is this guide about This booklet is about how to keep safe when you are using social media and the internet. Some people get called names, are bullied or
More informationVictims of crime: Understanding the support you can expect
Victims of crime: Understanding the support you can expect If you have been a victim of crime, you are entitled to certain information and support from criminal justice organisations such as the police
More informationAlcohol Wholesaler Registration Scheme (AWRS) Briefing Pack. If your business buys or sells alcohol this is for you.
Alcohol Wholesaler Registration Scheme (AWRS) Briefing Pack If your business buys or sells alcohol this is for you. Contents Introduction of the Alcohol Wholesaler Registration Scheme (AWRS) 5 Decision
More informationNational Standards Staff Training
National Standards Staff Training Introduction This National Standard has been written to inform the industry of their obligations under Schedule 3 (Paragraph 6) of the Licensing (Scotland) Act 2005. Training
More informationGuide to Criminal procedure
Guide to Criminal procedure This free guide gives a general idea to members of the public as to what you may expect to encounter if you or someone you know is charged with a criminal offence. The overriding
More informationBYOB: Hosting Safe Social Events
BYOB: Hosting Safe Social Events USING THIS GUIDE This guide has been designed to assist chapters in planning and implementing safe Bring Your Own Beverage (BYOB) social events. When using this guide to
More informationWhat Every Store Clerk Needs to Know About Selling Alcohol. Promoting Responsible Alcohol Sales and Service
What Every Store Clerk Needs to Know About Selling Alcohol Information for Grocery Store and Liquor Store Clerks Promoting Responsible Alcohol Sales and Service Reasons Why You Should Not Sell Alcohol
More informationSafety guidance. Buying electrical goods online? The safe shopper s guide. electricalsafetyfirst.org.uk
Safety guidance Buying electrical goods online? The safe shopper s guide electricalsafetyfirst.org.uk Every year around 70 deaths and 350,000 injuries in UK homes are caused by faulty electrics and electrical
More informationSocial Responsibility in Gambling
Social Responsibility in Gambling Introduction The Air Ambulance Service (TAAS) operates a lottery to help raise funds to support its Hems Operations. The charity is committed to ensuring that each lottery
More informationGUIDE TO DEALING WITH DEBT
GUIDE TO DEALING WITH DEBT CONTENTS Page 4 Where do I start? Page 5 Do I have to pay? What can I afford to pay? Page 7 Who to pay first? Page 10 What can I afford to pay on my Credit Debts? Page 12 What
More informationJUVENILES AND THE LAW
JUVENILES AND THE LAW When Are You a Juvenile and When Are You an Adult? The answer to this question is complicated because, under Missouri law, when you are considered an adult and when you are considered
More informationPREVENTING UNDERAGE DRINKING
Legal Assistance Centre, Namibia, 2008 PREVENTING UNDERAGE DRINKING A GUIDE TO INDIVIDUAL AND COMMUNITY ACTION Alcohol use can have serious effects on young people s health. Loss of coordination and judgment
More informationESSENTIAL ACCIDENT & FATALITY STRATEGY
WORK AT HEIGHT ESSENTIAL ACCIDENT & FATALITY STRATEGY ACCIDENT AND FATALITY STRATEGY No matter how well something is planned, accidents can happen, and when they do people often react to a situation on
More informationBradford On Avon Area Board Report 5 th January, 2015
Bradford On Avon Area Board Report 5 th January, 2015 This is my second report and I m pleased to update you with developments in your Local Policing Area. The Community Policing Team pilot has now completed
More informationThe Law on Drink Driving
Drink driving What is the legal limit? 80mg of alcohol in 100mg of blood 107mg of alcohol in 100mg of urine 35mg of alcohol in 100ml of breath When can the police ask for a breath test? An officer in uniform
More informationCopyright Notice: digital images, photographs and the internet
Copyright Notice: digital images, photographs and the internet Copyright Notice Number: 1/2014 Updated: March 2014 What is a Copyright Notice?... 1 Copyright in images and photographs... 1 The basics...
More informationA guide to. basic bank and credit union accounts
A guide to basic bank and credit union accounts Information about basic bank and credit union accounts It is our policy to pay Housing Benefit directly into a bank or credit union account. This type of
More informationSoftware Copyright. 1. Introduction. Last update: July 2009
- 1. Introduction...1-1.1. The scope of this briefing paper...1-1.2. "Software" defined...1-2. What is software copyright?...2-3. The Community Directive on software copyright...3-3.1. What does software
More informationPublic Health - Case file
Page 1 of 5 Public Health - Case file Your local authority, Chadwick Valley MDC, has recently been invited by the Sustainable Community Strategy team, in collaboration with the Director of Public Health,
More informationPersonalSafety. in and around the home
PersonalSafety in and around the home Index Home Security 4 Outside Security 5 Outside Your Home 6 Going Away 7 What to do if you think there is an intruder in your home 8 Callers at the Door 9 Answering
More informationPrivate Today, Public Tomorrow
LESSON PLAN Private Today, Public Tomorrow UNIT 4 Essential Question How can you respect the privacy of others online? Lesson Overview Students reflect on their responsibility to protect the privacy of
More informationMaking sure prospects are called fast
Making sure prospects are called fast The Problem Manufacturer: Dealer: Prospect: The Solution We send loads of leads to our dealers, but they ignore them We get loads of leads from the manufacturer,
More informationTobacco Control Survey, England 2012/13: A report of council trading standards service activity
Tobacco Control Survey, England 2012/13: A report of council trading standards service activity Author: Jane MacGregor; MacGregor Consulting Limited for the Trading Standards Institute Tobacco Control
More informationFAQs Electronic residence permit
FAQs Electronic residence permit General 1) When was the electronic residence permit introduced? Since 1 September 2011, foreigners in Germany have been issued with the new electronic residence permit
More informationK.P.C. YOUTH Kenfig Hill, Pyle & Cornelly Youth KPC YOUTH DRUG, ALCOHOL & SMOKING POLICY FOR MEMBERS REVIEWED MAY 13
KPC YOUTH DRUG, ALCOHOL & SMOKING POLICY FOR MEMBERS REVIEWED MAY 13 The Project Manager, Senior Youth Worker and Trustees will be responsible for keeping the following policy for KPC Youth active (see
More informationStandardBankAccounts in association with
Introducing StandardBankAccounts in association with What is a standard bank account? A standard bank account is a new type of account designed to help you manage your money. If you have been put off opening
More informationChild Abuse, Child Neglect. What Parents Should Know If They Are Investigated
Child Abuse, Child Neglect What Parents Should Know If They Are Investigated Written by South Carolina Appleseed Legal Justice Center with editing and assistance from the Children s Law Center and the
More informationSTATE OF MAINE RULES RELATING TO THE SALE AND DELIVERY OF TOBACCO PRODUCTS IN MAINE
10-144 STATE OF MAINE RULES RELATING TO THE SALE AND DELIVERY OF TOBACCO PRODUCTS IN MAINE Chapter 203 DEPARTMENT OF HEALTH AND HUMAN SERVICES MAINE CENTER FOR DISEASE CONTROL AND PREVENTION DIVISION OF
More informationSocial Responsibility in Gambling
Social Responsibility in Gambling Introduction Wiltshire Air Ambulance Charitable Trust operates a lottery to help raise funds to support its Hems Operations. The charity is committed to ensuring that
More informationAre you a child who has come to the UK from another country?
Are you a child who has come to the UK from another country? Find out about children s rights in the UK and who can help you Hello If you are a child who s come to the UK from another country, this booklet
More information