5 th Annual Awards CALL FOR NOMINATIONS EDUCATE INSPIRE GROW. Presented by. card not pre sent - adj. \ˈkärd ˈnätˈ pre-zənt \

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1 EDUCATE INSPIRE GROW 5 th Annual Awards Presented by

2 Page 2 OVERVIEW AWARD BENEFITS CardNotPresent.com is proud to present the 5 th Annual CNP Awards, the only awards honoring the companies, programs and solutions that have distinguished themselves in the card-not-present space during the past year. This coming spring, in conjunction with the 2016 CNP Expo, to be held in Orlando May 23-26, CardNotPresent.com will name two winners in each of the categories (listed on pg. 4). We will present two Best-in-Category Awards: the Judge s Choice Award and Customer Choice Award. The Judge s Choice winners will be selected by a panel of independent experts chosen for their deep experience and unimpeachable reputations in payments and the card-not-present industry. The Customer Choice Award will be given in each category based on the input from your customers. It will be up to you the nominee to encourage support from your clients to vote for you in your nominated category. Nominees should consider adding a link to their website sending customers to CNPAwards.com. From here, customers can vote for their choice. Full instructions will be provided after nomination forms have been received. We look forward to seeing you at the 2016 CNP Awards! In an increasingly competitive environment, CNP Award winners will be able to tout their accomplishment all year long. All winners will be given a 2016 CNP Awards logo to use in their promotions in addition to special coverage from CardNotPresent.com. CNP Award Winners will be entitled to use a specially designed 2016 CNP Awards insignia stating their accomplishments. All winners may publicize their accomplishments in appropriate ways such as issuing press releases, posting information on their websites and using the 2016 CNP Awards insignia in advertising and on other communications. CardNotPresent.com will publicize the 2016 CNP Awards winners through its various publications. NOMINATE YOURSELF OR A BUSINESS PARTNER You may nominate your own organization, program or product in the 2016 CNP Awards competition. Or, nominate a business partner or another organization you think has done a great job in one of the updated award categories. To submit a nomination visit

3 Page 3 HOW TO ENTER Nominations will open December 7, 2015 and close on January 29, 2016 at To submit a nomination, be prepared to: choose the category or categories in which you wish to compete enter basic identifying information about the program you are nominating and your company explain your program or solution for our judges in 1,000 words or less (including an overview, the secret sauce that makes it special and relevant metrics detailing performance). enter all your information online at CNPAwards.com That s it. You can enter in more than one category, but each category will require an entry fee. You can enter different categories with the same submission, or, if you feel each category needs a separate 1,000-word description, complete separate entries for each category. The entry fee is $250 per nomination and must be paid by credit or debit card at the time of entry. Two awards will be presented in each category. The Judges Choice Award will be selected by our panel of expert judges comprising several top retailers and card-not-present industry veterans. The Customer Choice Award will be selected by an online vote of customers and users of the various products and solutions. Check back for an opportunity to vote for the Customer Choice Awards early in ENTRY FEE: $250 PER NOMINATION Payment by credit/debit card must accompany each completed nomination form. Winners will receive a 2016 CNP Awards trophy and will be given a 2016 CNP Awards logo to use in their promotions in addition to special coverage from CardNotPresent.com. Any questions please contact Jennifer Casco at jenn@cardnotpresent.com

4 Page 4 CNP AWARD CATEGORIES Best Alternative Payment Solution Provider or solution that most effectively facilitates CNP transactions without requiring the consumer to directly use a bank-issued credit or debit card. Best Antifraud Solution Provider or solution that best identifies and prevents fraudulent activity through fraud case management, rules engines or big data analysis while enabling merchants to accept as many transactions as possible. Best Call Center Solution The provider whose technology most effectively supports secure payment via phone in call-center environments through masking payment details, outsourcing, secure payment storage, etc. Best Chargeback Management Program Program that most effectively prevents chargebacks or reduced time and cost to merchants associated with processing them, whether via technology that automates the process, consultative services educating merchants on how to minimize chargebacks or other methods. Best E-Commerce Platform / Gateway E-Commerce application service provider that most effectively and safely connects consumers with merchants and merchants with acquirers, processors and issuers during purchase and authorization. Best Identity Verification and Authentication Solution *NEW* Provider or solution that most effectively authenticates and verifies the identity of cardholders in a CNP environment through directory services, two-factor authentication, 3DSecure or other means. Best International CNP Program Payment provider located outside the U.S. that most effectively meets the specific needs of merchants that accept CNP payments. Best Mobile Solution Solution that most effectively enables consumers to make CNP purchases using a mobile device. Includes any method that facilitates mobile commerce including open and closed wallets, apps, direct-carrier billing, etc. Best Payment Service Provider (PSP) Company or solution leveraging the PSP or aggregator model that provides e-commerce and m-commerce merchants with the best merchant services and/or payment processing. Best PCI Compliance Provider *NEW* Provider that most effectively assists merchants in their efforts to remain compliant with PCI standards through scanning, assessing, investigating or assisting in the storage of sensitive payment information. Best Processor Payments processor that most effectively responds to the special requirements of merchants operating in the CNP space. Company is not required to serve CNP merchants exclusively, but its solution specifically must address their needs. Best Subscription/Recurring Billing Program Provider that offers the best solution to enable automatic recurring billing while most effectively optimizing authorizations and reducing declines. *2 NEW CATEGORIES

5 Page 5 CNP AWARD JUDGES Completed entries will be judged by a five-person panel, with CardNotPresent.com Editor-in- Chief D.J. Murphy serving as facilitator. The judges will be determining the Best-in-Category winners. The Customer Choice winner will be chosen by merchants casting their votes at CNPAwards.com, and will be based on a majority vote. In making their decisions, the judges will rely exclusively on the information presented in the nomination submission forms. Depending on category, the criteria the judges may apply to evaluating the information provided in the nomination submission forms include, but are not limited to: unique or interesting strategic approach, excellence in execution, scope of problem solved/challenge overcome, benefit to merchants, consumers and/or sponsoring organizations. Decisions of the judges are final. JANE CLONINGER: Director, Edgar Dunn & Company Jane Cloninger has more than thirty years of experience in financial services, with a focus on business planning and strategy, product management and operations strategy. She provides strategic advice to a variety of clients, including merchants, acquirers, payment brands, processors and technology vendors, primarily on emerging payment systems and payment innovation, such as contactless/mobile and EMV chip cards. She assists clients in developing and launching new products, and in determining product roadmaps and business cases. Jane has advised clients in the United States, Canada, the United Kingdom and Australia. ROBBIE FRITTS: Manager, Fraud and Risk, OpenTable Robbie Fritts has nearly a decade of experience in the risk space and is very active in the fraud prevention community. He leads fraud and risk for San Franciscobased OpenTable and has been an integral part of launching/scaling their innovative new e-commerce products. In addition to building automated and operational fraud systems from the ground up, Robbie participates in cross-functional groups advising on e-commerce and payment strategy. Prior to OpenTable, he spent four years as Manager of Trust & Safety at the online remote work marketplace, odesk (now Upwork).

6 Page 6 CNP AWARD JUDGES (Continued) ZACK PUMERANTZ: Fraud Prevention Manager, FanDuel As fraud prevention manager at FanDuel, Zack Pumerantz is responsible for proactive investigation, chargebacks, escalation and training a quickly growing team of cybercrime specialists. A former sports writer, Zack has spent the last three years building FanDuel s Cyber Crime Department from the ground up. He is focused on data filtering, cross-referenced reports and the importance of seasoned and researched human judgement. Zack s team brings to the table a ruthless drive to catch criminals, a focused approach and team chemistry reminiscent of the 96 Bulls. MELANIE STOUT: Vice President of Client Success, Paul Larsen Consulting Melanie Stout works with CNP merchants that accept recurring transactions to increase the lifetime value of their customers. She began her career at Synapse Group nearly 20 years ago, blazing the trail for continuous service magazine subscriptions. Prior to PLC, Melanie was head of Marketing and Communications for a SaaS-based healthcare IT company. She has combined her knowledge of the subscription economy with B2C, B2B, and B2P marketing, and successfully built and launched the first direct-toconsumer recurring revenue stream at WebMD.com. ANNA TYNAN: E-Commerce Manager, IMG Sports Technology Group Anna Tynan is a passionate and talented e-commerce professional responsible for developing the e-commerce platform utilized across the sports and leisure industry in Asia/Pacific and the U.K. She bears responsibility for fraud prevention on the e-commerce platform across 250 client stores. Anna s previous experience includes roles for several of the world s leading e-commerce retailers including Farfetch in London and Sneakerboy in Australia. To submit a nomination visit