TRACTORS SINGAPORE LIMITED (TSL)

Transcription

1 TRACTORS SINGAPORE LIMITED (TSL) CAT DEALER OPERATIONS ALLIED BRANDS GROUP OVERVIEW 1. Tractors Singapore Limited (TSL) was established in 1966 and is today the leading equipment dealer in Singapore, offering a full range of services covering sales, rental, parts and service support. 2. TSL is a full-line authorised Cat dealer distributing machines, engines and lift trucks for Singapore, Maldives and Christmas Island (Indian Ocean). It is also the distributor for New Holland Industrial and Agricultural Equipment, Sullair Air Compressors and Donaldson Filtration Solutions. 3. In Singapore, TSL s products play a pivotal role in projects involving land reclamation and compact high-rise buildings. It also supports Singapore s aim to be a global marine and logistics hub. 4. Major market segments include general construction, earthworks, paving, reclamation, oil and gas, marine and shipyards, data centers and utilities. 5. TSL is an appointed technical partner of the Cat Marine Excellence Centre. 6. TSL is located only three kilometers away from its principal, Caterpillar Asia Pte. Ltd. and its Asia regional parts distribution center. 7. TSL ranks as one of the most advanced full-line Cat dealers in the region. Occupying an 8.1 hectares site in the Jurong Industrial Estate, TSL operates a 36-bay workshop with four more bays underway. Cat engines supplied by TSL play an important part in Singapore s first reservoir in the city, the iconic Marina Barrage project

2 CAT DEALER OPERATIONS CAT NEW EQUIPMENT & ENGINES 1. TSL offers a comprehensive range of Cat heavy equipment products and engines ranging from earth-moving to road and building construction to paving. 2. TSL offers an extensive range of lift trucks from Caterpillar that is paired with their product support services which include Planned Maintenance and Total Maintenance & Repair. 3. In electric power generation, TSL Power Systems is the Cat engines specialist for switchboard design, load testing, commissioning and maintenance. 4. In marine power, TSL is the specialist in Cat marine propulsion and auxiliary power. 5. TSL s industrial power provides packaging solutions of Cat engines for various types of pump OEMs including FM/UL fire pumps, product transfer pumps, hydraulic power packs and air compressors. 6. In oil and gas power, TSL has a range of Cat petroleum engines which are used in jack-up rigs, semisubmersible rigs, FPSOs, FSOs, swamp barges and drilling tenders. These engines are also utilised in wellservicing and gas compression applications. PARTS & SERVICE 1. TSL offers 98% parts availability as well as the additional option of ordering new parts to ensure that their customers are able to acquire all the parts they need. 2. TSL s specialised service workshop is well equipped to repair engines and components to factory standards. Their strategic location and infrastructure allows them to become an excellent service centre for repair and reconditioning of equipment. CAT FINANCIAL 1. Caterpillar Financial Services Asia Pte. Ltd. provides financing options that are flexible and customised to meet the specific needs of its customers. RENTAL 1. TSL offers a wide range of Cat equipment and various contractors tools for rental at its Cat Rental Store. 2. The rental of Cat generator sets is managed by TSL Power Systems to provide total solution for customers with a 24-hour support service team. USED EQUIPMENT 1. TSL also supplies used equipment which are thoroughly inspected, maintained or repaired to ensure optimum condition. 2. TSL maintains a wide range of used Cat machines in stock for customers selection which conforms to Singapore s National Environment Agency s emission regulations.

3 ALLIED BRANDS GROUP 1. TSL is the authorised dealer for New Holland industrial and agricultural equipment, Sullair Air Compressors and Donaldson filtration Solutions. 2. It is a one-stop shop for a comprehensive and complete range of machinery, parts and service support for these products. TSL also offers complementary products in the field of agricultural, industrial and material handling as well as construction and access equipment. Maldives Singapore Christmas Island HEAD OFFICE PROJECTS PIPELINES FOR NEWATER 1. TSL provided Cat Hydraulic Excavators for the sewer construction in the shoring system, placement of bedding material and precise laying of pipes for Singapore s NEWater project. 2. NEWater is Singapore s project for reclaimed water as an alternative sustainable supply of water sources where it is purified via advanced technologies and ultra-violet disinfection making it ultra clean and potable. 3. Besides other Cat Hydraulic Excavators, the compact radius hydraulic exavators used for this pipe-laying project proved ideal for confined areas. THE SEMBCORP CHANGI NEWATER PLANT 1. TSL S packaged Cat 3516BHD diesel generating sets will be deployed to provide 100% backup power for Sembcorp Changi NEWater plant. 2. The Sembcorp Changi NEWater plant is the fifth and largest NEWater plant in Singapore and is one the largest water recycling plant globally. JURONG ROCK CAVERNS 1. Developed by JTC Corporation, the 1.47 million cubic meter Jurong Rock Caverns (JRC) 130 meters beneath Jurong Island s Banyan Basin is South East Asia s first underground cavern for secure storage of liquid hydrocarbons. The first phase is due to be completed in The entire standby system of 3 engine rooms for Phase 1 will be provided by Cat generator sets packaged and supplied by TSL.

4 HISTORICAL MILESTONES 1966 Tractors Singapore Limited (TSL) was established on 20 January TSL became the first Cat dealer outside North America to establish Quality Engine Rebuild (QER) On 2 January, TSL joined Caterpillar Power Professionals in recognition of its skills in sales application, designing, packaging and support of complete power systems In January, TSL achieved the distinguished Singapore Quality Class award for successfully meeting criteria set by Singapore s Productivity and Standards Board TSL became the first Cat dealer in Asia to open The Cat Rental Store. It was officiated by Larry E Walden, President of Caterpillar Asia Limited TSL won the Caterpillar 6 Sigma award competition for Asia Pacific Division (APD) region TSL was appointed as Cat Marine Excellence Centre s technical partner TSL was appointed sole distributor for Land Rover and Range Rover vehicles and parts in Singapore in October. In November, TSL acquired franchise from Ford Motor Company to distribute Ford passenger cars and commercial vehicles in Singapore TSL became a wholly-owned subsidiary of Sime Singapore Limited and gained independent Caterpillar dealership status with service territories for Singapore and Christmas Island (Indian Ocean) TSL received ISO 9000 accreditation TSL was assigned the service territory for Maldives on 15 June TSL and Sime Darby Industrial Sdn Bhd along with two Cat dealers, formed a joint venture to purchase FG Wilson Asia Pte. Ltd TSL was reconstructed into the Sime Darby Group and ownership was transferred to Sime Darby Industrial Holdings Pte. Ltd TSL achieved World s Highest PODD (Percentage of Dealer Deliveries). TSL also received Caterpillar Inc s Highest Engine Sales In Asia for 2006 Award.

5 2007 For the second time, TSL received the Top Asia Pacific Power Systems Dealer Award for achieving highest engines sales For the third time, TSL received Cat s Top Asia Pacific Power Systems Dealer Award for achieving the highest engine sales TSL received the Gold Standard in Marine Service Capability Award by Germanischer Lloyd SE for Caterpillar brand marine engines TSL and several other Cat dealers formed a joint venture to create APAC Energy Rental Pte. Ltd. to operate generator set rentals in the region, with the aim of capturing the opportunities around the region TSL was awarded the Dealer Satisfaction Survey Award - world s highest from Caterpillar Financial Services. HUMAN RESOURCE DEVELOPMENT TSL TRAINING CENTRE - SINGAPORE 1. TSL s 5,500 sq feet training centre is a Caterpillar certified 3-star hub. 2. The TSL Training Centre is equipped with training aids and learning facilities, including a simulator. 3. As a leader in Power Systems business for the Asia region, TSL Training Centre is geared towards ensuring their technical workforce s skills are upgraded continuously to match business demands. 4. TSL s team of Caterpillar-certified training instructors are able to guide their students, be it in classroom environment or hands-on training on the various models of Cat equipment. 5. TSL s training programs encompass technical skill development curriculum for machines and engines, taking into account best practices and where available, the expertise of trainers from the principals. 6. TSL s trainers customise training programmes and curriculums to meet new equipment training needs of their customers where required. Troubleshooting with latest technology Mentorship under an experienced hand

6 AWARDS 2012 TSL awarded Gold in Marine Service Capability Award from Germanischer Lloyd SE for Caterpillar brand marine engines TSL achieved Dealer Satisfaction Survey - world highest from Caterpillar Financial Services. TSL received Leading CEO Trophy from Singapore Human Resource Institute TSL awarded Top Asia Pacific Power Systems Dealer Award (For Achieving Highest Engine Sales 2009 from Caterpillar). TSL awarded The Eagle Award from Donaldson Filtration Solutions for Achieving Sales Target from 2002 to 2010 (9 th consecutive year) TSL awarded Minister for Defence Award from MINDEF Singapore TSL awarded Top Asia Pacific Power Systems Dealer Award for Achieving Highest Engine Sales 2007 from Caterpillar. TSL received Certificate of Appreciation from Community Chest for TSL employees support over the years TSL received ISO 9000 accreditation. HEAD OFFICE 26 Benoi Sector Singapore Telephone : (65) Facsimile : (65) Website : Industrial Division Website : Address : tractors@tractors.simedarby.com.sg Information as at July 2013